Regional Seminar on MRTDs and Traveller Identification Management Tashkent, 8 to 10 April 2014 Airlines industry initiatives on travel facilitation and border security
Aliya Aitaliyeva, IATA Aviation Solutions Manager, IATA Aliya Aitaliyeva, IATA Aviation Solutions Manager [email protected]
IATA Initiatives 1. Passenger Faciliation Programme: Promoting Automated Border Control and Registered Traveller Programmes 2. Border Security and Facilitation: Implementing internationally agreed standards for the transfer of passenger data 3. Helping airlines complying with border security requirements: Timatic Solutions Passenger Facilitation
4 21 - 22 January 2010 Key Facts and Figures Global passengers traffic expected to increase by 5.4% annually Europe: 3.9% Implications represents a challenge for Government Consequences long queues and waiting times at Immigration Hiring additional resources is not always solution 5 The Solution Automated Border Control (ABC) Improve border crossing through the promotion of ABC Expedite Nationals and low risk passengers through ABC Direct Benefits Average Border Crossing can be cut from 2 – 3 minutes to below 30 seconds Solutions for automation ePassports or ID cards containing biometric data Registered Traveler Program
6 Solutions for Automation
e-Passport Citizenship Registration
e-Passport symbol
The electronic chip contains the The chip may include the holder’s Applicants are fingerprinted, passport holder’s photo, and may fingerprint, iris scan and facial photographed, background contain fingerprints/iris recognition checked and interviewed. The chip contains a reference number which will be linked to a database
7 ePassport Share by Region Over 100 Countries have already issued ePassports
8 Airports with Automated Border Control http://www.iata.org/whatwedo/stb/maps/Pages/passenger-facilitation.aspx
Airport: PRG - Prague
Eligibility: EEC Member States
Biometrics used: Face
Location: Arrival
9 Automated Border Control by Region
50 47 45 40 34 35 30 23 25 122 Airports 20 16 15 38 Governments 10 8 8 4 4 3 5 3 3 2 2 3 0
10 The International Traveler Program International Traveler Scheme RP 1701 L RECOMMEND that Governments work together to develop commonalities between national registered traveller schemes to facilitate joining these together within wider multilateral initiatives. Scope 1. INTRODUCTION 2. SCOPE 2.1 Whilst each registered traveller scheme is unique, commonalities do exist; It is recommended that: 2.1.1 Operationally Purpose 2.1.2 Eligibility 2.1.3 Enrolment 2.1.4 Background checks 3. PURPOSE 4. DEFINITION Definitions 5. DATA FIELDS a. Biographic Information b. Nationality and Citizenship c. Travel Document d. Contact Details Data Fields e. Employment f. Criminality, Immigration and Customs Offences g. Membership and Payment Details h. Terms and Conditions
11 Bilateral/Multilateral Agreement Ongoing negotiations with: DE France AU ABG MX Singapore Smart Gate Japan KR Switzerland UK US SES Program Interoperability through enrolment IRIS Global Entry NL Bilateral/multilateral agreements QA Common application form CA Privium Bilateral Agreements Limited Pilot Program Nexus Capturing of biometric and biographic data Regular background checks Multilateral Agreements Possibility to expedite registered travellers through dedicated security screening lanes
ABC Implementation Guide
13 IATAs Role
Engage with Governments and Airports Provide a international platform and dialogue with a focus on the need of global interoperability Establish Case Studies Establish Implementation Guide in cooperation with ACI and FRONTEX
14 Benefits
Aircraft Operators Airports Government Passengers
Shorter connecting Reduction in queue Process low-risk Reduced queuing times at immigration in length and times at passengers quickly times transit immigration and cost-effectively Shorter transit times Cost avoidance of Process optimization Enhanced security Better Experience unnecessary increase with existing through the use of Less hassle in take-off delays infrastructure biometrics
15 For further information please contact Lisa ANGIOLELLI-MEYER Project Manager Passenger Facilitation Tel +41 22 770 27 04 Fax +41 22 770 26 31 [email protected]
International Air Transport Association 33 Route de l'Aeroport 1215 Cointrin, Geneva, Switzerland www.iata.org
http://www.iata.org/whatwedo/workgroups/Pages/pemg.aspx http://www.iata.org/whatwedo/stb/Pages/passenger-facilitation.aspx Passenger Data Exchange
INCREASING NON-STANDARD REQUESTS
PNR: API: State Design Web/Email etc. iAPI: Commercial Solution
Passenger Data Exchange The Video
can provide ASSISTANCE and EXPERTISE Contact email: [email protected] Website: http://www.iata.org/iata/passenger-data-toolkit/
Managing passenger travel document compliance
21 15 April 2014 Timatic AutoCheck
What is Passenger Travel Document Compliance? Legal Obligation Airlines legal responsibility to ensure that each passenger has sufficient travel documents for their destination and any transit points on their itinerary! Process costs:
Potential Airline Savings: Identifying who to check US$ 30-50c per international passenger carried Manual verification process Improperly documented passengers costs airlines:
Fine: Average $ 3,500, 1 per 25,000 Passengers
Repatriation costs Management costs 22 Timatic What is Timatic? Passport, Visa and Health travel document requirements database Contains requirements for every nationality going to every country! Destination and transit regulations Also Customs, Currency and Airport Tax information Reservations and Departure Control Systems Key Facts? Industry Standard 14,000 updates per year = Over 50 per day! 1,200 sources, including immigration departments, police & airlines 2013 – 100m+ passengers had their document requirements checked in Timatic Timatic Products
TIM TimaticWeb 2 & Cobranded – New ! Travel Information Manual TimaticWeb 2 Book format Replacing TimaticWeb Published Monthly Cobranding features 4,000 copies Improve service Improve efficiency Timatic Timatic AutoCheck Available via every DCS Data & Decision Solution Industry stand – 30 years Integrated into DCS’s Legacy solution Automate Process Eliminate fines Improve efficiency
Timatic Products TIM TimaticWeb 2 & Cobranded – New ! Travel Information Manual TimaticWeb 2 Book format Replacing TimaticWeb Published Monthly Cobranding features 4,000 copies Improve service Improve efficiency Timatic Timatic AutoCheck 95% airlines use Timatic! Data & Decision Solution Available via every DCS Integrated into DCS’s Industry stand – 30 years Automate process Legacy solution Eliminate fines Improve efficiency
Timatic Products TIM TimaticWeb 2 & Cobranded – New ! Travel Information Manual TimaticWeb 2 Book format Replacing TimaticWeb Published Monthly Cobranding features 4,000 copies Improve service Improve efficiency Timatic Timatic AutoCheck Available via every DCS Data & Decision Solution Industry stand – 30 years Integrated into DCS’s Legacy solution Automate process Eliminate fines Improve efficiency
Timatic Products TIM TimaticWeb 2 & Cobranded – New ! Travel Information Manual TimaticWeb 2 Book format Replacing TimaticWeb Published Monthly Cobranding features 4,000 copies Improve service Improve efficiency Timatic Timatic AutoCheck Available via every DCS Data & Decision Solution Industry stand – 30 years Integrated into DCS’s Legacy solution Automate process Eliminate fines Improve efficiency
Features Web based version of Timatic Replacement of TimaticWeb Personalized passport, visa and health requirements Cobranding and Integration options Customization options Sub account management & reporting www.timaticweb2.com What is IATA Timatic AutoCheck? Automated Travel Document Compliance solution! Immigration Regulations Rules Engine
Applications: Reservations: Push personalized Passport and Visa requirements to passengers during on-line booking DCS/Check-in: Automate passenger travel document check for 100% of passengers
Benefits Reduced fines and repatriation costs. Reduced operational & staffing requirements Reduced training costs Increased penetration of self-service check-in Enhanced customer experience. Quantified – Per international passenger carried Improved Efficiency – $0.21 Reduced immigration fines – $0.14 Increased penetration Self Service Check-in – $0.24 Total potential benefits per international passenger – $0.56
How can IATA help? Timatic Project Management Timatic – Industry standard Experience - 20 successful projects 50 years of reliability Use our experience 1,200 sources Kiosk, on-line & agent check-in Scheduled and LCC
Kiosk Check-in Process
Timatic – Managing Travel Document Compliance 32 15 April 2014
DepartureItineraryItinerary Point DetailsDetails Kiosk DepartureDeparture Date Point DestinationDeparture Point Date Check-In DestinationDestination Arrival Point Date oDestinationDuration of StayArrival Date Destination Return/Onward Ticket TransitDestination Point(s) Return/Onward Ticket My Airline TransitTransit Date Point(s) & Time TransitTransit Return/Onward Date & Time Ticket OperatingTransit Return/Onward Carrier Ticket
Welcome to Operating Carrier DocumentDocument DetailsDetails Kiosk Check-in NationalityNationality Documento Residence Expiry Country Date o Birth Country Please Scan Your Passport DateDocument of Birth Expiry Date DocumentDate of Birth Type DocumentDocument Type Issue Country o Document Group GenderDocument Issue Country PassportGender Series DocumentPassport Series Feature Document Feature o Stay Type ItineraryItinerary DetailsDetails Kiosk DepartureDeparture PointPoint DepartureDeparture DateDate Check-In DestinationDestination PointPoint DestinationDestination Arrival Arrival DateDate Destinationo Duration Return/Onwardof Stay Ticket TransitDestination Point(s) Return/Onward Ticket My Airline TransitTransit DatePoint(s) & Time TransitTransit Return/OnwardDate & *Time Ticket OK – 86% – 25ms OperatingTransit Return/Onward Carrier Ticket DocumentDocument Details Details NationalityOperatingNationality Carrier Documento Residence Expiry Country Date Select Your Seat Dateo Birth of BirthCountry DocumentDocument Type Expiry Date DocumentDate of Birth Issue Country GenderDocument Type Passporto Document Series Group DocumentDocument Feature Issue Country Gender * Depending on Route/Nationality mix Passport Series
ItineraryItinerary DetailsDetails Kiosk DepartureDeparture PointPoint DepartureDeparture DateDate Check-In DestinationDestination PointPoint DestinationDestination Arrival Arrival DateDate Destinationo Duration Return/Onwardof Stay Ticket TransitDestination Point(s) Return/Onward Ticket My Airline TransitTransit DatePoint(s) & Time TransitTransit Return/OnwardDate & Time Ticket * Do you have a Visa or US Visa RequiredOperatingTransit Return/Onward Carrier 13.5% Ticket Green Card? DocumentDocument Details Details NationalityOperatingNationality Carrier Documento Residence Expiry Country Date If so please scan, otherwise Dateo Birth of BirthCountry see an agent! DocumentDocument Type Expiry Date DocumentDate of Birth Issue Country GenderDocument Type Passporto Document Series Group DocumentDocument Feature Issue Country Gender Passport Series
ItineraryItinerary DetailsDetails Kiosk DepartureDeparture PointPoint DepartureDeparture DateDate Check-In DestinationDestination PointPoint DestinationDestination Arrival Arrival DateDate Destinationo Duration Return/Onwardof Stay Ticket Visa TransitDestination or Green Point(s) Return/Onward Card Details Ticket My Airline VisaTransitTransit Type Date Point(s) & Time IssueTransitTransit Country Return/OnwardDate & Time Ticket Do you have a Visa or ExpiryOperatingTransit Date Return/Onward Carrier Ticket Or US Green Card? DocumentDocument Details Details US NationalityOperatingNationality Green Card Carrier Documento Residence Expiry Country Date If so please scan, Dateo Birth of BirthCountry otherwise see an agent! DocumentDocument Type Expiry Date DocumentDate of Birth Issue Country GenderDocument Type Passporto Document Series Group DocumentDocument Feature Issue Country Gender Passport Series
ItineraryItinerary DetailsDetails Kiosk DepartureDeparture PointPoint DepartureDeparture DateDate Check-In DestinationDestination PointPoint DestinationDestination Arrival Arrival DateDate Destinationo Duration Return/Onwardof Stay Ticket TransitDestination Point(s) Return/Onward Ticket Visa or Green Card Details My Airline TransitTransit DatePoint(s) & Time Visa Type TransitTransit Return/OnwardDate & Time Ticket Issue Country OK OperatingTransit Return/Onward Carrier Ticket ExpiryDocumentDocument Date Details Details NationalityOperatingNationality Carrier Or Documento Residence Expiry Country Date Select your Seat USDateo GreenBirth of BirthCountry Card DocumentDocument Type Expiry Date DocumentDate of Birth Issue Country GenderDocument Type Passporto Document Series Group DocumentDocument Feature Issue Country Gender Passport Series
ItineraryItinerary DetailsDetails Kiosk DepartureDeparture PointPoint DepartureDeparture DateDate Check-In DestinationDestination PointPoint DestinationDestination Arrival Arrival DateDate Destinationo Duration Return/Onwardof Stay Ticket TransitDestination Point(s) Return/Onward Ticket My Airline TransitTransit DatePoint(s) & Time Not OK TransitTransit – Return/OnwardDate & Time Ticket Passport must be valid for 6 months after arrival date OperatingTransit Return/Onward Carrier Ticket DocumentDocument Details Details X NationalityOperatingNationality Carrier Unfortunately Kiosk Check- Documento Residence Expiry Country Date in is not possible for your Dateo Birth of BirthCountry trip, Please see an agent! DocumentDocument Type Expiry Date DocumentDate of Birth Issue Country GenderDocument Type Passporto Document Series Group DocumentDocument Feature Issue Country Gender Passport Series
IATA Timatic Managing passenger travel document compliance
Any Questions?
Alan Murray Hayden Product Manager [email protected] T +31 20 403 7945