Business Growth and Support Interim CEO Chris Langdon Discusses the European Regional Development Fund 18 | FEATURE

The Official Magazine of Somerset Chamber of Commerce

August / September 2018

Business Growth and Support Interim CEO Chris Langdon discusses the European Regional Development Fund 18 | FEATURE

6 | PATRON NEWS: Weston College continue to benefit from Patronage of Somerset Chamber 10 | FOCUS ON: This edition we focus on Insurance Services 24 | THE BIG INTERVIEW: With David Ralph, Chief Executive of the Heart of the South West LEP Over 40 business sectors and more 550 than 32,000 members employees across represented Somerset

25 Bi-monthly Hosting approx. Pulse Somerset Connect e-newsletters Voice 80 a year Magazine events a year Be heard - lobbying and Includes: representation • Networking • Training • Development • Briefing • Panel discussion Influence • CEO forum

Contribute to and receive Quarterly Economic Surveys Raise your Use of the profile within Somerset the local Chamber of Event business Commerce sponsorship community logo

50+ Grow 400 inter-member attend discounts Somerset Business Awards

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CONTENTS

Over 40 business sectors and more 550 First Word 4 than 32,000 members Meet the Team 5 employees across represented Somerset Patron News 6-7 Chamber News 8 Sector Focus 10-11 Members Area 13-17 25 Bi-monthly Feature: Business 18-19 Hosting approx. Pulse Somerset Growth and Support 10 | FOCUS ON: e-newsletters Voice Chamber Update 20 Connect a year Magazine INSURANCE SERVICES 80 #WellConnected 22-23 events a year The Big Interview 24-25 Be heard - Members News 26-31 lobbying and Includes: Business News representation 32-33 • Networking • Training Town Chamber News 34 • Development • Briefing Influence • Panel discussion 8 | CHAMBER NEWS 13 | MEMBERS AREA • CEO forum Disclaimer

The views expressed in this magazine are Contribute not necessarily those of the Chamber. This to and receive publication (or any part thereof) may not be Quarterly reproduced, transmitted or stored in print or Economic electronic format (including, but not limited Surveys to, any online service, any database or any Raise your Use of the part of the internet), or in any other format profile within Somerset in any media whatsoever, without the 22 | #WELLCONNECTED 24 | THE BIG INTERVIEW the local Chamber of Event prior written permission of the publisher. business Commerce sponsorship Although every effort is made to ensure community logo the accuracy of information contained in the magazine, Somerset Chamber do not accept any responsibility for any omissions or inaccuracies it contains.

Somerset Chamber of Commerce We are social Equity House 50+ Blackbrook Park Avenue Grow 400 Blackbrook Business Park @chambersomerset inter-member attend discounts Somerset Taunton, Somerset TA1 2PX Business Awards Editorial and advertising: Watch us on YouTube

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Get in touch FIRST Marketing WORD Scarlett Scott-Collins Marketing and Communications Supervisor The nation’s disappointment following the World Cup nearly coming home has perhaps been softened by this beautiful Summer. I trust that you are T: 01823 444924 making the most of it, but will understand the prayers for rain from the E: [email protected] County’s farming community! The British Chambers of Commerce is currently very focused on the practical Stacey Jabbitt business impacts of the decision to leave the EU. As part of the accredited Marketing and Engagement Administrator network of Chambers of Commerce we are supporting the campaign for clarity T: 01823 444924 on the nature of the future relationship with the EU, and answers to the pragmatic concerns of businesses. Many of these answers can only emerge through E: [email protected] negotiations - so it’s time for the two sides to crack on and get to a deal. I note that the release of the Government’s Strengthened Local Enterprise Membership Partnerships report was issued to coincide with this edition of Somerset Voice! Read our Big Interview with David Ralph, the new CEO of the Heart of the South West LEP, about his role as CEO and his vision for the South West. Alistair Tudor Head of Chamber Services From my perspective, a successful LEP, for local business communities, will be measured by whether companies feel that they have a strong voice in setting long- T: 01823 444924 | M: 07912 054195 term strategy for their area, a say in prioritising resources, and ultimately, whether E: [email protected] there is delivery of tangible improvements to the local business environment. In this edition of Somerset Voice, we profile the range of business support Ritchie Cridge available from different programmes that offer business free advice and Membership Manager workshop programmes, which can be found on Page 18. T: 01823 444924 | M: 07706 292143 Our annual Membership Survey comes out in early September. This is your E: [email protected] chance to tell us what you value most from your membership, what you’d like us to do better, and to highlight any additional activities that you’d like to see the Chamber offer. One lucky participant is picked at random to win a Events Somerset Chamber hamper and a free advertising slot in a future edition of this magazine, so keep your eyes peeled for that. Loren Gray Finally, I would encourage all Somerset businesses who have not entered Events Manager the Somerset Business Awards to do so before applications close at midday T: 01823 444924 | M: 07821 950379 on Friday 31st August. The Chamber team are looking forward to the great upcoming events on Page 14 and catching up with many of you. E: [email protected] I hope you enjoy this edition of Somerset Voice. Brooke Gilbertson Events Co-ordinator Chris Langdon T: 01823 444924 E: [email protected] INTERIM CHIEF EXECUTIVE Hinkley Supply Chain Sam Evans OUR PATRONS Head of Hinkley Supply Chain Engagement Contact us to find out what benefits T: 01823 443425 | M: 07525 809274 E: [email protected] Somerset Chamber Patrons receive. Alan Windsor Business Reporting & Information Officer T: 01823 444924 E: [email protected] T: 01823 443425 E: [email protected]

General Enquiries Laura Rigby Senior Administrator

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Get in touch Meet the Somerset Chamber team

Name: Laura Rigby Job title: Senior Administrator

How long have you worked for the Chamber, and what did you do before? I joined the Chamber in September 2017. I previously worked in residential lettings in Taunton and as a Dental Nurse in several practices across Somerset.

Describe your role in just one sentence. Providing a range of administrative tasks to the Chamber including support, finance, HR and facilities.

What do you like most about your job? The best thing about my job is that every day I learn new things. Also, I get to meet a variety of people. I also really like the people I work with!

How would your colleagues describe you? I would like to think they would say supportive, empathetic, kind and genuine.

What would people be surprised to know about you? I can rap multiple Eminem songs.

Name: Scarlett Scott-Collins Job title: Marketing and Communications Supervisor

How long have you worked for the Chamber, and what did you do before? I joined the Chamber as their first apprentice back in September 2014. Prior to that I had just finished my A Levels at Queen’s College in Taunton.

Describe your role in just two sentences. My job at the Chamber is to manage and coordinate all marketing outgoings, including the bi-monthly Somerset Voice magazine, regular e-alerts like Somerset Pulse. I also promote our events and other projects.

What do you like most about your job? My favourite part about working for Somerset Chamber is being surrounded by a team who are all equally passionate about helping Somerset be a great place to do business. We came up with the company’s ‘Connect, Influence, Grow’ objectives together, and it’s great to be able to work with a group of people who have shared values.

How would your colleagues describe you? I like to think they see me as honest, meticulous and always happy to help. However, it wouldn’t surprise me if they also described me as sometimes loud and always ready for a laugh!

What would people be surprised to know about you? SOMERSET VOICE | THE MAGAZINEI’m a great OF SOMERSET shot with CHAMBERa rifle and OF a COMMERCEshotgun! | AUGUST/SEPTEMBER

2018 First 6

PATRON NEWS Wessex Reserves and Cadets Association have renewed their long association with Somerset

Wessex Reserves and Cadets organisation in the County. As we are Association have renewed their long here to support businesses of all sizes association with Somerset Chamber through the Armed Forces Covenant of Commerce by renewing their and to facilitate access to the talent Patronage agreement. The relationship of the Defence community, we have with Wessex RFCA will continue found the opportunities the Chamber into 2019, with Somerset Chamber provide to mix with, get to know and members being offered a 20% assist Somerset businesses and other discount on their membership when significant Patrons to be unparalleled. they sign up to the Armed Forces Our Patronage enables us to more Covenant, committing to support effectively deliver our mission of those in the reserves and those leaving providing tangible benefits for and joining the civilian workforce. Employers across the South West by helping them to Partner with Defence Jon Beake, Senior Regional Employer People.” Development Director said: “Wessex Reserve Forces’ & Cadets’ Alistair Tudor, Head of Chamber We look forward to helping Jon Association is delighted to renew its Services commented: “Wessex and his team raise awareness of the patronage of the Somerset Chamber Reserves have been supporters of Armed Forces Covenant and the real for another year as the Chamber Somerset Chamber of Commerce advantages of employing someone offers support and insight into the for years and it’s great to be able involved with the Reserves, Cadets or business community like no other to cement the relationship further. those leaving the military.”

Albert Goodman shortlisted for prestigious Rural Business Award

The Farms and Estates Team at Albert Goodman have been shortlisted for the Best Rural Professional Services Business in the 2018 Rural Business Awards.

These independent awards, sponsored by Amazon, are now entering their fourth year - but this is the first year they’ve gone regional - the South- West winners will be announced at the regional event on Thursday 18th October at Bath Racecourse. If the Farms and Estates Team from Albert Goodman succeed they will go on to represent the region at the national awards in February 2019. looking after the interests rural businesses. Every of over 500 farm and estate member of our team has The awards are well on their way businesses across the South a legacy of education or to achieving their prime objective - West. They advise farmers and interest in farms and rural growing the Rural Business Awards their families on all aspects of businesses. Building strong, to become the UK’s most prestigious their business especially looking long-term, relationships with and respected awards for rural at growth, opportunity, tax our clients and helping our clients businesses. They seek to showcase and succession. achieve their objectives, is at the core the best businesses operating in the of the Albert Goodman ethos.” rural sector and to acknowledge the Sam Kirkham, Partner in the Albert breadth of opportunity presented by Goodman Farms and Estates team If you would like to know more about the Great British countryside. says, “Being shortlisted for this award the services Albert Goodman offer has given the team a real sense of farming and rural businesses please look The Albert Goodman Farms and pride and achievement. It reflects the at www.albertgoodman.co.uk or email Estates team has nearly 30 staff real passion of our staff for helping [email protected]. 7 PATRON NEWS

Bridgwater & Taunton College Recognised as an Investor In People

Bridgwater & Taunton College has Paul Devoy, Head of Investors Sue Stoodley, been awarded accreditation against in People, said: “We’d like to Senior HR the Investors in People Standard, congratulate Bridgwater & Taunton Adviser of demonstrating their commitment College, Investors in People Bridgwater to high performance through good accreditation is the sign of a great & Taunton people management. employer, an outperforming place College to work and a clear commitment to said: “This Investors in People is the international success. Bridgwater & Taunton College was our first standard for people management, should be extremely proud of their assessment defining what it takes to lead, support achievement.” as Bridgwater and manage people effectively & Taunton College. Our business to achieve sustainable results. Commenting on the award, Andy planning, people management and Underpinning the Standard is the Berry, Principal and Chief Executive development practices are an excellent Investors in People framework, of Bridgwater & Taunton College said: fit with the Investor in People ethos reflecting the latest workplace “I am proud to lead the fantastic team and we are delighted to be recognised trends, essential skills and effective at Bridgwater & Taunton College. As as an Investor in People organisation.” structures required to outperform a people-focused organisation, it is in any industry. Investors in People great to have everyone’s hard work For more information about Investors enables organisations to benchmark valued in this way, and particularly so in People please visit against the best in the business on an after only two years of merger.” www.investorsinpeople.com international scale.

New Hinkley Campus with Accommodation for 510 Weston College Patronage renewal Workers Handed Over

Laing O’Rourke and Caledonian Modular Ltd have completed work on Hinkley Point C’s new campus, providing en-suite accommodation and recreational facilities for 510 workers.

Using the latest in offsite construction practices, the Laing O’Rourke construction team has delivered 15 modular accommodation blocks, along with an amenity building comprising a reception, restaurant, retail, internet room, bars, TV rooms and gym facilities within 14 months on-site. 350 car parking spaces and two 5-a-side Somerset Chamber of Commerce are delighted to renew their football pitches which can be used as multi-use Patronage agreement with Weston College for another year. games areas have also been delivered. Commenting on the renewed agreement Alistair Tudor, Head of On reaching the delivery milestone, Project Chamber Services commented: “It’s terrific to renew the Patronage Leader, Scott Palmer said: “The fast-pace of this relationship with Weston College for another year and we’ll look project has been achieved through a carefully forward to supporting them with their educational offering. The coordinated offsite manufacturing programme, College has proven itself to be a dynamic and innovative provider and and the efforts of everyone across our supply- it’s great to continue our partnership into 2019.” chain. The team should be very proud of the Dave Crew, Director of Business Growth added: “Weston College high standards they’ve achieved, both in terms are delighted to continue our successful strategic partnership with of quality and safety.” Somerset Chamber of Commerce as Patrons for the coming 12 months. The next site, Sedgemoor Campus, is made up Attracting and developing skills is an essential part of growing a of 986 en-suite rooms in 29 blocks - and will successful business and working closely with the Somerset Chamber be built in three phases on the site of a former team, we look forward to supporting the Chamber membership to cellophane factory in Bridgwater. The 30 strong engage with Weston College, create opportunities for our talented Laing O’Rourke team has already installed 23 of students, and continue our mission of creating brighter futures.” the 29 blocks.

SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018 8 CHAMBER NEWS most important and popular fixtures in the County’s business calendar, and the strength of the Awards is endorsed by the vast number of winners who have subsequently gone on to grow their CHAMBER NEWS business and even sponsor one of our categories.” Here are just a few of the judge’s top tips:

Somerset Business Awards Benefits of entering: • It’s a great PR opportunity – award successes present a great hosts live panel to share opportunity for publicity. Not only do the Somerset Chamber of Commerce and sponsors publish press articles – but you can top tips for entering too. Shout loudly about your win(s) and don’t forget to use your ‘winner’ or ‘finalists’ logos on your website, literature and any On Wednesday corporate marketing materials. 4th July 2018, How to write a “killer” entry: the prestigious Somerset • Get your team involved – they may have additional ideas about Business what you can put in your entry, why your business is outstanding Awards or examples of growth, success or the “wow factor” that you hosted a live panel for businesses thinking about haven’t thought about. This will also give them an invaluable sense entering the Awards. The experts talked through of loyalty and pride to be involved in the process. the entry process, answered burning questions in General top tips for awards: a Q&A format, gave advice on specific categories and encouraged potential entrants to start their • Plan your presentation – the written entry will hopefully get you applications. through to the next round, but shortlisted businesses are then invited to present to the category judge. Make your shortlisted The purpose of the live session was to delve into the entry a winning entry by putting the same, if not more, energy Awards in greater detail, share top tips on how to into preparing for this all-important stage and ensure your full impress the judges and maximise Award entries, as team is prepared for that crucial phone call. well as answering questions asked by the audience. Organised by the Somerset Chamber of Commerce, The Somerset Business Awards are free to enter for all Somerset based Head of Chamber Services, Alistair Tudor, kicked-off businesses and businesses should nominate themselves. The Awards the event by introducing the live panel of experts will officially close for entries on Friday 31st August 2018 at midday. and discussing the impressive 14 year history of Judging takes place between the 3 – 21 September and culminates the Awards. with a spectacular black-tie ceremony taking place on Friday 19th Mike Cahill, Partner at Albert Goodman – main October 2018 at Wellsprings Leisure Centre in Taunton – where more sponsor for the Awards and judges of the Albert than 400 VIP guests will celebrate outstanding businesses in Somerset. Goodman Family Business Award, commented The Somerset Business Awards is active on Twitter: follow on why businesses should enter. He said, “The @SomBizAwards for all the latest news and updates with #SBA2018. Somerset Business Awards provide many great opportunities for Somerset businesses to connect For the full list of valuable tips, to enter and for further information, and grow. The Awards have become one of the please visit: www.somersetbusinessawards.org.uk.

Somerset Education Business Partnership invites employers to official launch event

The Somerset Education Business Partnership (EBP) is inviting employers to attend its official launch event on I look forward to seeing employers from a range of sectors at Wednesday 24th October 2018 – to find out how they can the launch.” benefit from getting involved and to network with local Attendees will learn first-hand about the EBP’s services and schools, colleges and work-related learning providers. how employers can contribute to developing a talented The free event, being held at The Canalside, near Bridgwater, workforce in Somerset. The partnership plans to unveil from 5-7pm, will include guest speakers and some facilitated their new website featuring a directory of engagement discussion on improving the connections between business, opportunities for employers, and showcase EBP branded schools and colleges and opening up ways to engage young materials, designed by Chamber member, The Design Hive. people in Somerset businesses. An introduction to the partnership’s aims and services will Chris Langdon, Interim CEO of Somerset Chamber and a be followed by a break-out session, enabling businesses member of the Somerset EBP’s Operational Management and education providers to explore engagement challenges, Group, comments: as well as discuss possible solutions and local school- collaboration opportunities. “The Somerset EBP is an exciting opportunity for business- education relationships. Collaboration with local schools and Tickets are available on Eventbrite.co.uk. Just search for colleges is critical for fostering a future skilled workforce. Somerset Education Business Partnership.

SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018

IN THIS ISSUE WE ARE ‘FOCUSING ON’ INSURANCE Do I Need Business Protection?

At the end of 2017 5.5 The smaller the business, the bigger the impact it has if a key million businesses in the person dies or becomes critically ill. Every person has their UK were classed as micro- main duties and is often stretched to capacity. Losing one of businesses (employing up these major contributors is likely to affect the success and to 9 people) and 99% of profitability of the business. businesses were Small and Medium Sized Enterprises (SME’s) employing up to 250 employees. Running a small business The 3 types of protection available are: can be hugely rewarding but it does come with risks, having Key Person Protection – providing protection for a business a contingency plan for all events is a must. against the loss of a key employee as a result of death or These contingency plans are put into place for physical serious illness. assets but are not always considered for their most Share Protection – ensuring shareholders can keep control important assets – PEOPLE. What happens if your business of the business if one of them dies or is diagnosed with a partner dies unexpectedly or is no longer able to work? critical illness. Would the business have the capacity to repay the bank loans that the partner had underwritten? Business Loan Protection – ensuring that the company can repay the loan, no matter what happens. Business protection can help to reduce the financial impact that such an unfortunate event would have by aiding the As with all insurance policies it is important to understand business to: who is covered, how and when the payouts are made and what the limitations are. Engaging the services of an • Pay its debts Independent Insurance Adviser can eliminate the confusion • Replace key employees and provide confidence that the policy is correct for your • Protect its profits company’s needs. • Give the partners money to keep control of the company if a partner or director dies. www.templehealthcover.co.uk

Workers Are British Businesses’ ‘Weakest Link’ In War on Cyber Crime

80% of businesses have no cyber training for employees and With GDPR in place and with heavy penalties for businesses that they need to put that right as fast as possible. 97% of data suffer data breaches, employers are urged to instil the “Think the breaches reported to the Information Commissioner’s Office Link” mentality in their workforce. This encourages them to pause, are due to mistakes made by employees. reflect and think before clicking any link, in any email, consulting a manager or colleague before doing anything. The majority of UK workers are left exposed to phishing emails that encourage recipients to either click on a link, or The third step towards better protection is to train staff, so they open an attachment. Human errors, rather than hackers, are understand how cyber criminals operate. responsible for the majority of data breaches. Dean Holloway, MD at Holloway and Gauntlet says: “Wherever you Globally, around 156 million phishing emails are sent every day work, if you have access to electronic mail, on any type of device, and 10% get through spam filters. Of these, 8 million (50%) ensure that it doesn’t become the weakest link. Think about every are opened and 10% of these have links that are clicked by the link, taking time to pause and consider the origin of it and its possible recipient. This leads to identify theft, financial loss, credit card purpose. Don’t fall into the trap of quickly and happily clicking away fraud and loss of data and websites, following the installation and landing you and your employer in deep trouble. With GDPR upon of malware once the link has been clicked. us now, this advice has never been more important.”

Malware attacks often lead to ransom demands from cyber A UK Government report in April 2017 found that nearly half of all criminals, which are typically not huge, but set at a level at UK businesses had suffered a cyber breach or attack in the previous which the business feels compelled to find enough bitcoin to 12 months. The average cost of the breach was £20,000, but some pay the ransom and get their website or data back. breaches led to a cost running into millions. Almost a quarter of those whose defences were breached had a temporary loss of files, In 2016, the global association ISACA carried out a survey one fifth suffered corrupted software or systems, one tenth lost their that found that 19% of UK office workers had fallen prey to a website or had it taken down and one tenth lost access to a third phishing email. Many appear to come from a trusted source, party on whom their systems relied. using graphics and logos that seem real. Some malicious emails are spear-phishing emails that get through spam filters In 2017, 17 million Brits in total became victims of cybercrime. On because they spoof a CEO’s email address and ask a junior average, it took each person two working days to deal with this, member of staff, or accounts clerk, to transfer money to an leading to impacts on productivity and lost time at work. account that has been set up for the scam. www.hollowaygauntlet.co.uk 11 FOCUS ON: INSURANCE

Insurance cover that is often overlooked by rural businesses

Philip Wilson, Sales and Operations Leader for South West considered to be insurer Cornish Mutual says rural businesses often overlook an employee for important insurance cover. insurance purposes.

When it comes to insurance, the risk to building, contents and While you do not stock tends to be front of mind for most business owners. legally have to insure family members who work in the After all, it is the loss of those physical things that we tend to business, it is important that you do. Having an accident or focus on when thinking about an event such as a fire or flood. getting ill as a result of being at work can be a considerable set back, so employers’ liability insurance is a sensible In my experience, rural businesses tend to overlook certain precaution. other important insurance covers. They do not always understand whether or not they need to insure people Why do I need business interruption cover? working for them and are often not aware of the importance Business owners often underestimate how long it would take of having cover to get the business back up and running them to be up and running again after a serious event, such should things go wrong. as a fire, flood or pollution incident. Perhaps that is why so Do I need employers’ liability insurance for friends and family? few rural businesses think they need business interruption cover. This insurance provides cover for the loss of income, Many small businesses or additional costs incurred, during the time it takes to get rely on friends coming everything back up and running again. This process can to help on an informal be very slow. For example, it can take months to replace basis. It is a common specialist machinery. While you may have some control misconception that over a rebuild of your premises, local authorities work to if someone helps their timescales, and not yours, when dealing with planning you without getting applications and building regulations. paid, you do not need insurance for them. In Running a business is hard work and many rural business owners fact, if you ask someone just do not have time to focus on insurance. The key is to find an to carry out a task and insurance provider who you can trust, who will take the time to provide them with tools understand your needs and give you the right advice. or materials, they are www.cornishmutual.co.uk

in an age where one of Cyber Insurance: a modern risk the most essential risks is not accounted for under a Risk is something all business owners are faced with and typical commercial insurance deal with on a daily basis. There are many risks surrounding package; cyber risks for a business and these risks pose various questions; what if my business. shop is broken into, what if my restaurant has a fire, what if If you have a business website, communicate with customers my warehouse has a flood? For centuries businesses have via email, store data on a computer or rely on computer been able to safeguard themselves against the financial software to function you may want to consider the risks implications of such unforeseen occurrences through involved. The cyber threat has been reported in the news much insurance. more frequently than ever before and your business could be If you are a business owner in 2018 you are probably familiar vulnerable to a data breach or loss of vital business services. with the core insurance covers under a typical business The National Cyber Security Centre has found that criminals insurance policy. For new business owners, a quick search are launching more online attacks on UK business than ever on the internet will identify the types of before, combine this with the insurance your business may need and new General Data Protection depending on your trade, will often highlight Regulation (GDPR) guidelines some, if not all of the following: to follow and you may find your • Public Liability business needs help to navigate • Employers’ Liability the cyber world; the risks posed • Cover for Stock by it and the threat of attack. • Cover for Contents Cyber Insurance is the answer • Cover for Computers to such risks – there to provide • Business Interruption Insurance cover and assistance in what is a very new and complex risk. These are all now commonplace for most small businesses. However, we are living www.higos.co.uk

SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018 FOR YOU IN BUSINESS IN LIFE

Jelf, as part of Marsh & McLennan Companies (MMC), have been appointed as the ‘broker of choice’ for the Hinkley Point C project. We have a unique position.

Working with Marsh who provide the master Employee benefits insurance policy for EDF, we are able to better support you in identifying the insurance cover your Help attract, reward and retain the right team for business needs while ensuring you aren’t paying for your business. We provide access to a wide range cover you don’t need. of benefits, so you can provide a benefits scheme to your employees that resonates with each individual. Jelf has been working in the South West for over 40 years. With offices across the region including Business insurance Bristol and Taunton, we are here to support your Insurance is one of the few purchases that you business. We have a genuine desire to look after make where you hope you never need to use it. our clients. Should the unforeseen occur, we have That said, you need the confidence that when you a local highly experienced claims team on hand need to claim, you have an insurance solution that to support you and guide you through the entire will not let you down or leave you exposed. We can process, ensuring that it is as smooth as possible. provide a range of insurance solutions to fit the It’s important to us that we take the time to needs of your business. understand your world. As well as being on the Hinkley supply chain, we are also members of Risk management the Somerset Chamber of Commerce and have a We offer specialist risk management advice for presence in the Somerset Energy Innovation Centre. businesses across all industry sectors. From health This enables us to talk to suppliers and get involved & safety, to environmental exposures, we can help in the collaborative effort. Because we are part of protect your employees whilst reducing claims your community and network, we understand the and business disruption. Our aim is to give you the circumstances and risks you face, so we are better confidence and security in the management of your able to identify the most suitable solution to meet business risks, leaving you free to focus on running your individual needs. your business. Visit jelf.com to find out more

Jelf Insurance Brokers Ltd is authorised and regulated by the Financial Conduct Authority (FCA). Not all products and services offered are regulated by the FCA. Registered in England and Wales number 0837227. Registered Office: Hillside Court, Bowling Hill, Chipping Sodbury, BS37 6JX. FP18.432 13 MEMBERS AREA

Membership Survey 2018 – coming soon!

This year’s Somerset Chamber Membership Survey will be distributed to all members at the beginning of September, so please keep an eye out for it and make sure you have your say. We want to know what you value most from your membership and what you’d like us to do better.

As with last year’s survey, we have reduced the amount of questions to make the response time shorter, so it should FOR YOU take only 5-10 minutes to complete. The survey link will be sent directly to the person within your business who is registered as the main point of contact for your Chamber membership.

As a thank you for completing the survey, everyone who IN BUSINESS fills it in will be given the opportunity to win a Somerset Chamber hamper and a free quarter page advert IN LIFE (worth £150) in a future edition of Somerset Voice.

Jelf, as part of Marsh & McLennan Companies (MMC), have been appointed as the ‘broker of choice’ for the Hinkley Point C project. We have a unique position.

MEMBERS AREA: UPCOMING EVENTS

Thursday Friday

Somerset Young Annual Bank of Professionals, Yeovil 6 England Breakfast 14 September September In your 20’s and 30’s and want to The Bank of England will discuss expand your network? Join us for an the current economic situation and summarise their interactive session on how to communicate effectively views on the prospects for the British economy over within your organisation with guest seaker Rachael the next two to three years. Previous events of this Howourth from Momentum South West. The aim of nature have seen over 70 business people from across these events is to encourage professional networking the county attend so please book early to avoid and relaxed socialising for younger business disappointment. professionals in Somerset. Time: 08.00 Time: 19.00 Venue: Holiday Inn Taunton Venue: Haynes International Motor Museum, Yeovil Cost: £18.00 Members / £25.00 Non-Members Cost: £20.00 Members / £25.00 Non-Members (Full English breakfast included) (Dinner Included) In association with

Facilitated by Sponsored by

Tuesday Tuesday MD & CEO Round 18 Ladies Table Lunch September Afternoon Tea 11 September This forum led by the Somerset Chamber is specifically for MD’s, CEO’s and key Whether you are new to decision-makers to discuss common growing pains. networking, new in business, or just want an This is a forum where you can share your business opportunity to meet new contacts, our ladies events challenges and speak openly on issues affecting your are an ideal way to raise the profile of your business. business, and seek solutions from other delegates. Join us for tea, coffee and cake at Hunstile Organic

Farm. We will be hearing from guest speaker Francine Time: 12.00 Lee of Bumblee’s Preserves who will be discussing the Venue: The Canalside, Bridgwater impact of social media on business. Cost: £26.50 Members Only

(Buffet Lunch included) Time: 13.00 Venue: Huntstile Organic Farm, Bridgwater Cost: £20.00 Members / £25.00 Non-Members

In association with

SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018 15 MEMBERS AREA

*Prices are now plus VAT unless otherwise stated

Thursday Tuesday

Upscaling for Video For Business Infrastructure 20 2 September It seems that you cannot look October on social media these days Lloyds Bank have come together without coming across a video about the importance with Somerset Chamber of Commerce‘s Hinkley Supply of video. Compass Video specialise in delivering Chain Team to host this event. The challenge of major short informative and interactive talks on business infrastructure opportunities to businesses within the storytelling and using your smartphone to make South West can be the requirement to scale up to videos. Attendees will take away a basic overview of deliver requirements – and it is also clear that there are how to make a video with a smartphone as well as many other large projects planned for the South West. what free software is available for video creation. This event will bring together the knowledge gained

by industry experts in the field of upscaling combined Time: 09.00 with real life examples of rapid growth company Venue: Somerset Chamber Offices, Taunton experiences, including Evosite, JJP Holdings and Exelin. Cost: £45.00 Members / £90.00 Non-Members

(Includes Buffet Lunch) Time: 08.00 Venue: The Canalside, Bridgwater Cost: Free of Charge In association with

In association with

Thursday Business to Business 4 Dinner, Mendips October Thursday Our B2B’s are one of the most popular in the Chamber events Difficult Debtors: calendar, with guests given multiple opportunities to Court expectations 20 network with different people throughout each of the September three courses. If you are looking to meet like-minded and essential steps professionals and raise the profile of your business, then this is the event for you. These events are very to achieve a popular, therefore early booking is advised. successful recovery Time: 18.30 Over half of UK businesses suffer from late payments Venue: Rural Enterprise Centre, Shepton Mallet and sometimes court action is required to achieve Cost: £27.00 Members / £37.00 Non-Members payment from a difficult debtor. This seminar reviews the pre-action protocols and the significant requirements placed on businesses prior to issuing In association with court proceedings. It is designed for finance directors, credit controllers and others working in the finance or credit control functions of commercial businesses.

Time: 09.00 Venue: Clarke Willmott Offices, Taunton Cost: £15.00 Members / £25.00 Non-Members (Buffet Lunch included)

In association with

SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018 16 MEMBERS AREA Latest Member to New Members Member Offers Welcome to our newest members of the Somerset Chamber. As a member of Somerset Chamber, all member business employees are able to take advantage of our great range of Barry Training Services Skills and Training member to member offers. Deborah Boyle T: 01446 743913 To post your own offer or to view all our member to member E: [email protected] offers, visit www.barrytrainingservices.co.uk www.somersetchamber.co.uk/membership BCL Recruitment Recruitment Tony Hugh T: 0208 440 1751 E: [email protected] www.bclrecruitment.net

Blue Penguin Accountants Accountancy For more information about these Peter Watkins T: 01823 335262 companies, and the rest of our E: [email protected] www.blue-penguin.co.uk membership base, please visit:

Holloway & Gauntlet Insurance Services business.somerset-chamber.co.uk/list Insurance Dean Holloway T: 01460 206588 E: [email protected] www.hollowaygauntlet.co.uk

JG Brands Limited Health and Wellbeing James Gripper T: 0800 6771 956 E: [email protected] www.bodydreams.co.uk

Orca Pay Group Ltd Finance Accountancy Robert Sharp M: 07538 645141 DESIGN | PRINT | COPY E: [email protected] www.orcapaygroup.co.uk We DESIGN and PRINT PDT Safety Health and Safety Magazines l Newsletters Peter Thomas M: 07834633178 Village Journals l Flyers E: [email protected] www.pdtsafety.co.uk Stationery l Banners

Somerton Environmental Ltd GIVE US A CALL OR EMAIL Business Consultancy FOR A COMPETITIVE QUOTE Rebecca Bomers M: 07709 320836 E: [email protected] www.somertonenvironmental.com

AND Square Kite Ltd PalomaSomerset JULY All-Rounder Business Consultancy 2018 Dom Bess shines on his England Faithdebut against Pakistan Distributed in Taunton, Wellington, Natalie Dyson M: 07581186136 Bridgwater & Surrounding Areas brings her voice to Somerset E: [email protected] In This Issue... BBC Somerset In This Issue... 30th Anniversary Seaside Special  Clear the mind www.squarekite.co.uk Minehead’s Regal Theatre Massage discount voucher

 Food & Friends Rover Will Return Maliha and Anise reviews Dog Friendly Salad Days  SUMMER 2018 l ISSUE 44 Mecca bingo Embraces their heritage

Don’t miss this and more! Buy your tickets online at The Training Societi Ltd SUMMER 2018 l ISSUE 05 Tickets are also available from the clubhouse bar. Get Down at The Sheppey Shows & Festivals WI in SomersetTaunton Town Highest standard ever andbootedmag.co.uk Cool pub review Somerset’s Summer Sets 100 years and counting Taunton’s Got talent Skills and Training CHECK OUT OUR LIVE MUSIC GUIDE INSIDE Auditions start

www.suited Rivertones /SuitedandBootedMag Harmony Chorus Rowena Hicks FIND US ON f T: 0117 971 1892 or M: 07900 812 078 CONTACT US TODAY ON 01823 279008 E: [email protected] www.thetrainingsocieti.co.uk www.charactergraphics.co.uk

SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018 17

15% 25% 10% DISCOUNT DISCOUNT DISCOUNT

Windmill Retreat New Leaf Crowcombe Court

15% of all Spa treatments at Life Design 10% off to any Chamber Windmill Retreat for Somerset members who book their 25% off pop up wellbeing in your Chamber members Christmas party with workplace until 31st August Crowcombe Court Call 07889 011644 To book contact becky@ Call 01984 618752 newleafdesign.uk.com

– last week I was with a client (beauty salon owner) who Member Profile was discussing her new pricing strategy with me. I’ll never forget the immortal lines “I’m not going near an arse for Name: Peter Watkins less than £40”.

Company: Blue Penguin Tell us something interesting that our members won’t know: Job title: Head of Numbers The name of the company was inspired by my wife Claire – Tell us a little about she’s very short and she likes penguins. The Blue Penguin is your business: the smallest penguin in the world, just over a foot tall. Claire Blue Penguin Chartered is not that short. Accountants is a firm What is the driving force behind your business? of…*yawn*… Trying to find the right balance between time and money. Basically, we do By ensuring we work only with clients who we get on numbers. We do them with, not just those with a pulse, I do my best to follow the well and we have fun old saying “Choose a job you love, and you’ll never work at the same time. I’ve another day in your life”. tried to avoid stuffiness, suits, ties and surnames. I’m basically a wannabe hipster stuck in the body of a chartered accountant. Except that I hate coffee.

We’re an entirely paperless practice: and all documents are sent, and approved, electronically. I’ve never worked out why region firms think clients love nothing more than rooting around for stamps and envelopes and trudging down to the post box with a signed copy of their accounts.

Whilst most of my clients are traditional owner-managed businesses, I also do a lot of work supporting larger Tier 1 and Tier 2 contractors at Hinkley Point C, which is a bit of a niche we operate in.

What makes you special?

Aside from HPC, I focus on having close relationships with a small number of clients who want someone to look after everything for them. We try and avoid one-off assignments as it’s hard to really get under the skin of the business.

Having such a close relationship is the key to being proactive. It also enables you to take life a little less seriously 18

FEATURES

Growth Support and the Hinkley Supply Chain Programme

The Hinkley Supply Chain Programme delivered by the Hinkley Supply Chain Team (HSCT) provides a single point of entry to a wide and growing group of services aimed at helping local businesses to understand, prepare for and win business with Hinkley C supply chains.

There are four components within the Hinkley Supply • We work closely with Chain Programme : main contractors to understand their 1. SME Business Support Service – supporting local requirements and SMEs to prepare for and win business relating to the to provide them HPC project and wider nuclear opportunities. with information on 2. Nuclear South West Inward Investment Service the capabilities of – supporting international firms and those from businesses registered outside the South West to locate and grow their with the programme. operations in the area. This increases the probability of a 3. Somerset Energy Innovation Centre – 30,000 square business being feet of prime office, meeting and networking space matched with work located in Bridgwater. The SEIC provides serviced package requirements offices and dedicated desk space to firms at all levels and being given the in energy supply chains and works to encourage opportunity to tender. larger firms to engage with and procure goods and services from local suppliers. Want more Info? 4. Private Sector Support – the HSC work with To find out more about the Hinkley Supply Chain a wide and growing array of private sector services Programme and how it could benefit your business, and providers and manage the interfaces with these contact the Hinkley Supply Chain Team on 01823 443425 to ensure a comprehensive, effective and easy to or email [email protected]. access service.

How can the Hinkley Supply Chain Growth Support Programme Programme benefit your business? The Growth Support Programme provides support for businesses looking to grow customers and sales Working closely with EDF Energy and their main effectively. The programme which is EU funded and contractors for HPC Supply Chain service offers an completely free to businesses in the Heart of the South informed and intelligent team to communicate the West area, includes: opportunities and barriers for businesses wishing to 1. Face to face business diagnostic (up to 3 hours) with access contracts from the Hinkley C construction one of the experienced delivery partner business project. Some of the key benefits include: advisers, resulting in a realistic growth plan for your • We provide you with access to the latest Information business and areas identified where additional support on the HPC project including news, events and will benefit. project updates. 2. Further advice and support (3 events totalling 9 hours) • You will have improved visibility of the opportunities is then arranged, one of which needs to be a digital available through the HPC supply chain and details diagnostic. of individual work packages. 3. The support events include Finance, Human • We offer access to industry experts and business Resources, Innovation, Marketing and Digital improvement resources through a variety of Diagnostic. workshops and events. The support is provided by external advisers with the • We will connect you with specialist support to relevant experience to deliver the support required. develop capability and capacity to supply HPC and for wider business growth.

SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018 19 FEATURES

Eligibility!

Business who are meet the definition of Small Medium Enterprise (employ under 250 people and turnover under circa £44 million) and that are located in Somerset, Devon, Plymouth or Torbay. This programme does not cover North Want to promote Somerset or BANES. Other eligibility criteria may apply (apply online).

Contact: your business in Tel: 03456 047 047 Email: [email protected] Somerset Voice? The programme works with the following delivery partners: BIP, Cosmic, North Devon +, Somerset Business Agency, TDA and YTKO. From just Enhance Social Enterprise Programme £150 + VAT, What’s a social enterprise?

Businesses with primarily social objectives whose surpluses you can. are principally reinvested for that purpose in the business or in the community, rather than being driven by the need to maximise profit for shareholders and owners. Contact our marketing team What’s on offer? on 01823 444924 or email [email protected] Enhance Social Enterprise has received funding from the European Regional Development Fund (ERDF) in order to increase the number of social enterprise start-ups and to support the growth of existing ones.

Existing social enterprises will be supported to develop and launch new products and services as well as entering new markets.

The programme involves a minimum of 12 hours of tailored business support including

• Social Enterprise Leadership Development. • Digital Understanding and Transformation. • Financial Sustainability and Diversification. • Legal Structure and Governance. • Measuring Social Impact.

How do I get involved?

Enhance Social Enterprise works in tandem with the ERDF Growth Support Programme.

Upon completion of the diagnostic, you can decide to remain with the Growth Support Programme and explore available business support or you can ask to be referred to Enhance Social Enterprise and request specialist support in the following areas:

Contact: Tel: 03456 047 047 Email [email protected] and ask for information about the Enhance Social Enterprise Programme. 20 CHAMBER UPDATE

Chamber update from Head of Chamber Services

The last couple of months have flown by with 12 events packed the importance of getting the basics correct for business into what has already turned out to be a beautiful Summer. in the UK to flourish rather than just focussing on Brexit The sheer variety of events, workshops and opportunities we and lamented the fractured state of all the political organise for our members and businesses across Somerset parties which was hindering meaningful progress. always makes me very proud of the brilliantly creative team at Our Somerset the Chamber. Young At the start of June, Crisp Professional Development hosted Professionals a workshop on Coaching Skills for Managers at Equity event at the Red House. Aimed at experienced managers keen to continue Brick Building their development, delegates learnt a variety of coaching in Glastonbury techniques to get the most from their own teams whilst had an excellent adding value. turnout and the SEIC tenants One of our Patrons, Wessex Reserve breakfast in Forces and Cadets Associate, hosted Bridgwater encouraged business to collaborate and our annual Business Leader’s Dinner on introduced the HOST accommodation which has 7th June when we welcomed Dr. Adam recently been finished. Marshall, Director General of the British Chamber of Commerce (BCC). Over 50 Still in June, we hosted guests enjoyed excellent networking a Ladies networking and heard how the BCC feeds back at Somerset Cricket from the network of regional Chambers Club, a Hinkley Point into central government and influences tour and launched the national policy. Dr. Marshall highlighted Somerset Business Awards at a black-tie reception at The Castle Hotel in Taunton. This was closely followed by an event giving tips on how to get the most from your Somerset Business Awards entry. If you’ve not yet entered, you can do so before the deadline of 31st August and we encourage every business to shout about what they do best.

In the coming weeks the Summer BBQ and Charity Golf Day in aid of Somerset Sight are sold out already but the Annual Bank of England update still has some space for 14th September. We have capacity for 70 so why not join us and other business people over breakfast for an update on the current economic situation?

Let’s hope the glorious weather continues and have a very enjoyable Summer... hopefully see you at some point!

SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018

22 SBA: The Benefits of Entering #WELLCONNECTED

Simply Networking

p Loren Gray, Somerset Chamber of Commerce; Emma Warren, Elite Staffing Solutions p Sally Maidment, Design Bean; Lucy Symes, Scottish Pacific Business Finance; Janet Phillips, anew South West

p Scott Hanson, Howards Group, Karen Green, Concilium HR; p Nick Hutt, Somerset Passenger Solutions Alistair Tudor, Somerset Chamber of Commerce

p Roger Green, The Car Finder; Sam Finlay, Airhead Animation p Jane Knowles, Somerset Activity and Sports Partnership

p Martin Straus, Taste with Martin; Karen Green, Concilium HR; Sue Shillabeer, Weston Chamber of Commerce

SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018 23 #WELLCONNECTED

Ladies Cricket and Networking TWEETS

@chambersomerset

Lovely afternoon for cricket with @chambersomerset @SomersetCCC #networking #taunton #ladiescricket #savnz @CWFamilyLaw

Ladies day at the Cricket today with Somerset Chamber @SWAccountant #neworking #Taunton #accountant #bookkeeping @HannahHillACCA

p Samantha Evans, Somerset Chamber of Commerce; Karen Morledge, Evosite Ltd; Sarah Whitwham, Psychology Great few hours spent with Assured Ltd; Penny Farrar, Andika Accounting Services @chambersomerset getting tips on entering @SomBizAwards #ukhousing #awards #somerset #business @LCYarlington

What a fabulous afternoon at the @SomersetCCC with @events_ scoc and other great #somerset #businesses. I clearly enjoyed myself! #WIT20 #networking @KarenMorledgePR

Great networking event with @ chambersomerset and @WSMChamber last night at @HowardsGroup Lots of positivity for our #towncentre #regeneration supporting #festivals #eatportishead 11 Aug #eatweston 22 Sept #eatwelly 1 Sept @EatFestivals

SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018 24 THE BIG INTERVIEW An Interview with… David Ralph, Chief Executive of The Heart of the South West Local Enterprise Partnership

In this issue, we caught up with David Ralph who was recently appointed as Chief Executive of the Heart of the South West Local Enterprise Partnership. David was formerly CEO of Derbyshire and Nottinghamshire LEP so brings a wealth of experience to his new role in the South West. Outside of work, David is a dad to three children and is a keen trail runner. In his new post, David is looking forward to working with MPs to make our collective voice heard and ultimately raising the profile of the South West.

SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018 25 THE BIG INTERVIEW

Tell us about your working background before you joined the Heart of the South West LEP? I was the CEO of Derbyshire and Nottinghamshire LEP for 5 years and before that the Haven Gateway Partnership. As both business-led partnerships, I have real strengths of bringing public and private sector Where specifically do you think you together to increase prosperity and working with can affect change? Government. In my last post I had an important role in I believe strongly that with our opportunities, we can helping establish the Midlands Engine. I hope to use raise the profile of the South West. I hope to work that experience to raise the profile of the Heart of the with our MPs to make our collective voice heard in South West and the greater South West as a whole Westminster, so that the Government recognises and to secure a similar level of focus, investment and acts on the immense potential in our area, given the improvements to peoples’ quality of life. right investment and strategic backing post Brexit. Our immediate priority is to secure a Local Industrial Strategy working with our partners in the HotSW Joint Committee to convey a common voice through our Productivity Strategy Action Plan.

You have recently relocated to the area, what do you believe are the biggest strengths of the Heart of the South West? I’ve been really excited by the key propositions and our main opportunity for growth is the distinctiveness of our area. It’s outstandingly beautiful, offering an exceptional quality of life throughout our coasts, towns and countryside; and we need to harness this distinctiveness to aim for sustainable growth for all which focusses on raising productivity. Our business strengths are in the sectors of nuclear, marine, food, drink farming and fishing and photonics; and it’s on these economic assets that we will realise our What has been your most important potential. lesson learned during the course of your career? To listen more.

Which local projects do you believe to be the most pressing? Consistently businesses tell me that connectivity and Do you have any hidden hobbies or skills remain our biggest challenges – so road, rail talents outside of work? and broadband infrastructure account for much of our current £750m investment programme that we’re I’m dad to three children which gives me balance and a delivering throughout Devon, Plymouth, Somerset great sense of perspective. I’m a keen trail runner and and Torbay with the funding we’ve secured from sailor – I’ve sailed the Atlantic, the Fastnet and won the Government. In addition to this, a resilient rail service round Lundy race a few years ago. I used to do a lot of via Dawlish is crucial to the South West peninsula; mountain climbing and I recently got back from a trek in along with improvements to the A30/A303/A358 the Himalayas. which will benefit the whole area including Somerset. However, raising skills to enable people to follow high value careers and meeting the needs of business is also a key factor for our success, so we’ve invested in a range of FE training centres across the patch particularly focused around our key sectors. What’s the best piece of advice you’ve ever been given? To deliver prosperity, you have to do a number of things at the same time so we also need to improve At my first Board meeting last week I quoted Steven business support particularly in our fast growing Covey (Habits of Effective Leadership) – Begin with businesses, access to finance and innovation. the End in Mind.

SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018 26

MEMBER NEWS

Clarks Village

1993. The year of the iconic Kate Moss 25 years later, the iconic factory Calvin Klein Obsession campaign, tower, mature landscaped gardens grunge fashion moved mainstream, and London plane trees continue to Take That scored their first number make Clarks Village a unique shopping one hit with Pray, and blockbuster experience for the millions of guests movies included Jurassic Park, Mrs that visit. Today there are more than Doubtfire and Sleepless in Seattle. 90 high street and designer brands, cafes and restaurants that continue to 1993 was also the year that 50,000 offer great value for money to fashion visitors flocked to Clarks Village for foragers and style seekers. Brands that the opening of the first UK outlet have recently opened at Clarks Village shopping centre and the thrill of high include Jack Wills, Barbour, Original street and designer brands offering Penguin, Yankee Candle and Hamleys. up to 60% off RRP all in one location. forward to our future. No celebration The original UK outlet centre shops Chris Davis, Centre Manager at would be complete without cake, so included Benetton, Clarks, Dartington Clarks Village, comments: “Clarks we’re delighted that Love My Cake Crystal, Farah, Laura Ashley, Pierre Village has continued to evolve and from Yeovil will be creating a baking Cardin, Thorntons and Wrangler. The meet the needs of its guests and we masterpiece for us.” initial development included shops, are really proud to be celebrating 25 cafes and restaurants and was built in years of offering value and choice, Watch out for more details on our 22 weeks at a cost of £3million. 300 in our stunning location in the heart anniversary celebrations by following jobs were created in the complex and of Somerset. We hope that you can our social media platforms, this 15,000 plants were moved to the site join our events over the summer as blog and sign-up to receive our just before the opening. we celebrate our heritage and look E-newsletter.

Clarke Willmott runs vacation structured week of work experience, including 1:1 training and workshops, plus the opportunity to understand how a top scheme for Law graduates at 100 legal firm operates.

Taunton office Each participant spent time within a specific area of practice, including Clinical Negligence, Private Capital, Litigation, National Law firm Clarke Employment, Family, Corporate and Property. Willmott recently held a week- On the final day of the scheme, participants were asked to long vacation scheme at their give a presentation to partners and a staff in the Taunton Taunton office for successful office before enjoying informal drinks. applicants. Esther Woolford, organiser of the scheme, said: “We have Headed by Commercial & Private Client Litigation partner, been very impressed by the calibre of candidates who Esther Woolford, 13 university students joined the office for a applied for and participated in the scheme this year and would encourage them all to consider applying to pursue their legal careers with Clarke Willmott as vacancies arise. We hope to run a similar scheme in 2019 with details and timing to follow towards the end of this year.”

The law graduates who won places on the Clarke Willmott vacation scheme were: Hargeet Gahir, Aston University; Charlotte Higgs, University of Bristol; Helena Winsey, Durham University; Isobel Hinchliffe, Cardiff University; Katie Charlton, York University; Ella Harmer, Cardiff University; Matthew Betteridge, Exeter University; Megan Perkins, Cardiff University; Musa Parvin, Birmingham University; Rebecca Law, Birmingham University; Shaban Nadeem, Cardiff University and Tom Graham, Oxford University.

Clarke Willmott LLP is a national law firm with seven offices across the country, including Birmingham, Bristol, Cardiff, London, Manchester, Southampton and Taunton. 27 MEMBER NEWS

Charity Day raises £1,000 for local charities

Taunton-based Claims Consortium Group held its annual Games, BBQ lunches, and the company’s Charity Day Charity Day on Friday 22 June, raising £1,000 in a joint tradition of ‘soaking the CEO’ were just some of the fundraising effort for local charities Stand Against Violence fundraising activities that staff at the insurance claims (SAV) and St Margaret’s Hospice, as well as the Northampton handling firm got involved with. Teams also competed to Hope Centre. win ‘Best Dressed’ in the World Cup themed fancy dress competition.

Claims Consortium hosts a range of fundraising activities each year, led by its own Charity Committee. The firm is a main sponsor for SAV, and also supports a number of other charities throughout the year.

Debbie Mawer, Director of People and Culture at Claims Consortium said: “This year was another fun and successful year for our company Charity Day. Everyone enjoyed getting involved with various activities, and better yet it was all for a great cause – supporting our main charity SAV as well as charities close to the hearts of our staff.

“Charity Day is one of our highlights of the year, and it’s great to see everyone having fun while also serving a serious purpose. Well done to everyone who was involved – we’re looking forward to next year already!”

Wincanton to support UK’s first nuclear power station for a generation

Wincanton, the largest British logistics provider, has won a contract with EDF Energy to provide warehouse and transport services for the construction of Hinkley Point C in Somerset - the first new nuclear power station in the UK for a generation.

Over the life of its 10-year construction, the project will create over 25,000 new job opportunities and will eventually provide 7% of the UK’s electricity.

Wincanton will provide storage, handling, asset tracking and transportation for incoming materials to the Hinkley Point C project, from warehouse locations both on and off site. Wincanton’s role will be to manage surety of supply across Ranald Forbes, Director of Construction at Wincanton, said: many thousands of product lines and facilitate a three-month “We are thrilled to be working on such a significant project. buffer stock. We will be delivering against our core set of propositions Using the latest release of Manhattan Associates’ Warehouse which offer our clients a dynamic and flexible approach Management Solution, Wincanton will be able to effectively solution which, over this 10-year project, will be instrumental execute on all warehouse operations spanning multiple sites to the success of the nuclear build at Hinkley.” and involving hundreds of thousands of individual stock- Robert Evans, Storage Manager at Hinkley Point C, added: keeping units (SKUs) and numerous suppliers. “We were looking for a long term partner to support our Wincanton won the contract following a competitive tender vast and complex logistics needs. We needed a supplier process involving 25 companies. The deal incorporates with expertise, experience and the ability to adapt to the Wincanton’s core Construction Logistics Services proposition changing needs of the project. We were also looking to work and draws on experience of projects such as Crossrail and with a business rooted in the South West, employing people the Aircraft Carrier Alliance. in the region. Wincanton fit the bill in all respects.”

SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018 28 MEMBER NEWS

St. Margaret’s Hospice Glitter Run is a sparkling success

More than 1,200 people enjoyed a fun run with added sparkle as the Glitter Run came to Taunton Racecourse.

The event on Saturday, June 16, was raising vital funds for St. Margaret’s Hospice. Participants, many in fancy dress, completed a 5k course while getting sprayed with non- toxic, biodegradable glitter at a series of glitter stations. The Mayor of Taunton Deane, Councillor Catherine Herbert, welcomed participants and thanked them for supporting St. Among those taking part was a team from Musgrove Park Margaret’s Hospice before joining them on the Glitter Run. Hospital in Taunton. She said: “On behalf of the 3,800 people who will be Healthcare Assistant Emily Hitchens, who joined supported by St. Margaret’s Hospice this year, I would like colleagues from Wordsworth ward for care of older to say a huge thank you to all of you for being here. Your people, said: “I did the Festive Fun Run for St. Margaret’s sponsorship money will make a huge difference to people in Hospice in December and absolutely loved it. When I told your community.” my colleagues about the Glitter Run, everyone wanted to get involved because we know the hospice does such an Saturday’s event came after more than 800 people took part amazing job. in the charity’s first Glitter Run at Wincanton Racecourse in May. Headline sponsors of the two events were West Country “It’s so important to give people the best possible care, Windows and Gibbins Richards, while other sponsors and that’s what St. Margaret’s does. I know people who included Amicus Law, Clarks, Maitland Walker, Nuffield have been supported by the hospice, and the care their Health, Red Berry Recruitment and Not Just Travel - Barefoot whole family received was second to none.” & Beyond.

Sonia Bateman, Events Fundraiser at St. Margaret’s Hospice, said: “It’s been amazing how Somerset has really embraced the Glitter Run, with around 2,000 people joining in the fun at Wincanton and Taunton. We would like to thank everyone who took part and all the volunteers who helped make it such a success.

“Fundraising events like this are so important to St. Margaret’s Hospice. Every pound makes a difference, so by collecting sponsorship money our fabulous Glitter Runners are helping to support thousands of people across Somerset who are facing life-limiting illnesses.”

The Glitter Run coincided with the launch of the St. Margaret’s Hospice summer appeal. This year’s appeal aims to raise money to enable the charity to expand its Young Family Support Service, which helps children across Somerset facing the loss of a parent or someone they love.

Tyre sealant specialist Air-Seal Products gets a Twitter Boost from Theo Paphitis

A Wellington based firm has received a result, Air-Seal Products has more a business boost from Retail followers on social media. They are Entrepreneur Theo Paphitis. Last also profiled on the #SBS website week, Air-Seal Products, tweeted Theo (www.theopaphitissbs.com) that is about their business during ‘Small exclusive to all Small Business Sunday Business Sunday’ and was one of six winners. weekly winners to gain a retweet by Mr. Paphitis said: “My vision is that Alex Burnand Managing Director Theo to his 500,000 Twitter followers. everyone who has ever won a #SBS of Air-Seal Products said, “We are The weekly initiative, set up by Theo re-tweet from me becomes part of a delighted to be selected as one of in 2010, now has over 2200 #SBS friendly club; like-minded individuals the six weekly winners. We’ve been in winners and supports small businesses who can share successes and business for over eighteen years and in the UK. learnings. to have support from someone like Business and retail entrepreneur and Theo is invaluable. It can been tough Anyone looking for a retweet from self-confessed Shopkeeper, Theo re- trying to raise your social media profile Theo should tweet him about their tweeted Air-Seal Products message to and Theo Small Business Sunday has business on Sunday between 5pm and his almost 500,000 followers and as helped us achieve just that.” 7.30pm and include the hashtag #SBS. 29 MEMBER NEWS

Corporate commercial associate solicitor appointment at Porter Dodson

Top 200 UK law firm Porter Dodson has strengthened its strengthens the team and gives us the opportunity to build Corporate Commercial offering with the appointment of on our success, providing even more support to businesses David Culshaw. He joins as an Associate Solicitor, working throughout Somerset and Dorset.” from the Taunton office.

David qualified in 2006 and has been working in the South West since 2014. He has a wealth of experience working with clients from all business sectors, and particularly with clients in the rural, food and drink, professional services and manufacturing sectors.

David said: “I’m pleased to have joined Porter Dodson. Having worked in the South West for the last four years, I’m looking forward to using my knowledge and experience to help existing clients as well as forging relationships with new clients.”

Head of Corporate Commercial, Evelyn Adfield, commented: “I’m delighted that David has joined the Corporate Commercial team. His appointment further

Wessex Reserve Forces’ and Cadets’ Association Armed Forces Week in Somerset

Armed Forces Week in Somerset began with a flag raising ceremony in Wiliton on Monday 25th June.

Reserves Day took place on Wednesday 27th June. EDF Energy proudly supported the day in order to recognise the important role Reservists play in carrying out their day jobs and also in making a significant contribution to their country.

As part of this day, EDF Energy provided the opportunity for its employees and those of its contract partners at Hinkley Point C to learn about the benefits of joining the Armed Forces Reserves. The all-day event demonstrated the personal benefits of becoming a Reservist, as well as highlighting the benefits used by today’s Armed Forces. members, Anytime Fitness wanted to employers. Over 3,000 people to celebrate with new and existing currently work on the Hinkley Point C Somerset Armed Forces Covenant members in line with Armed Forces site and they had the opportunity to Partnership hosted their Conference day. The ‘official opening’ supported meet serving Reservists running pop- at RNAS Yeovilton, on thhe Thursday and hosted another exciting day for up stands and displays. with talks from both 40 Commando the Quedam Shopping Centre; the Royal Marines and 1 Regiment Army This was followed on 1st July with a signing of the Armed Forces Covenant. Air Corps, and a workshop organised Family Day at Hinkley Point B. The idea Signed by James Tovey, General by the Employer Engagement behind this event was to reinforce the Manager of the Quedam Shopping Directors from Wessex RFCA. message that the whole community Centre and Commodore Nick Tindal has a role to play in supporting the Armed Forces Week culminated with RN, Commanding Officer of RNAS UK’s Armed Forces and so arranged a Armed Forces Day which took place Yeovilton, the Covenant represents number of military stands and displays. on Saturday 30th June. This date was a promise, made by the Centre that Cadets from the local area attended, chosen by the Quedam Shopping those who serve or have served, and and young people were given the Centre’s newest addition, Anytime their families, are treated fairly and can opportunity to clamber over military Fitness, to hold their official opening. gain access to a host of benefits. vehicles and handle realistic weapons Having already signed up over 700

SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018 30 MEMBER NEWS

MHA Monahans expands Insolvency team

Glastonbury’s MHA Monahans has appointed Dan James Joining MHA Monahans from Begbies Traynor, and formerly as Senior Manager expanding the firm’s specialist business Grant Thornton, Dan has experience in all formal types of recovery and insolvency team. insolvency including Company Voluntary Arrangements (CVA), Administrations, Creditors and Members Voluntary Dan is a fully qualified Insolvency Practitioner with over Liquidations (CVL & MVL), Bankruptcy, Individual 15 years’ experience helping companies and individuals in Voluntary Arrangements (IVA) and Partnership Voluntary financial difficulty. Arrangements (PVA). He is also a specialist in accelerated The MHA Monahans business recovery and insolvency team marketing campaigns with the aim to avoid an insolvency works with businesses of all sizes and sectors to provide process. business support and advice for necessary rescue and Dan explained: “The insolvency process is not always the turnaround, as well as preparing for business closure and end of the road for businesses but can sometimes be a solvent liquidation. chance to look at different ways of working or other factors Dan’s experience of working with businesses across the to turnaround a company. Sometimes we will look at whole of the South West will complement MHA Monahans’ creating an accelerated business sale process, or a voluntary expertise and knowledge and enable more companies and arrangement to try and avoid a close down or liquidation individuals in the region to access the best advice at the time situation. We also specialise in solvent liquidations that they need it. enables business owners to extract funds in the most tax efficient manner allowing them to pursue other goals and opportunities.

“The MHA Monahans insolvency and business recovery team works closely with other accountants, solicitors and banks to jointly support their clients in times of need and I’m looking forward to working more with businesses across the whole of the South West.”

Steve Elliott, Business Recovery and Insolvency Partner, added: “There has been continuing demand for our services from companies across the South West as the region continues to face tough economic conditions and we are delighted to have Dan onboard.

“With his strong track record of advising businesses in distress, he will be key to building our profile across the region and ensuring that companies are aware that there are experienced professionals locally to whom they can turn.”

Hawksmoor Investment Management wins National Award

The company, which has an office in Taunton, was presented with the ‘Managed Balanced’ award by Sandi Toksvig at a ceremony in Grosvenor House in London last week.

Daniel Lockyer, CIO Fund Management & Senior Fund Manager said:

“We are delighted to win this award, as it reflects the continued dedication and hard work of the team since the Distribution Fund was launched in 2012. While it is always good to receive the recognition of our peers, we never forget that our primary aim is to increase the real value of our clients’ investments over time.”

The image shows Senior Investment Manager Max Weatherby accepting the award from Sandi Toksvig.

SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018 31 MEMBER NEWS Living DNA named Company of the Year at prestigious business awards

Somerset-based company, Living DNA, won two coveted person’s ancestry results prizes at the South West International Trade awards to 80 worldwide regions, in recognition of the growth of the company in both including 21 in the UK. international territories and in the UK. Hannah Morden-Nicholson, Co-founder at Living DNA, The global consumer DNA testing firm, praised for its comments: accurate and secure ancestry service, first won the “We are honoured as a business to receive these awards, as International Growth award and then went on to win one of it reflects not only the future of this industry but also the the Company of the Year accolades. great work that has been done to date by everyone involved In recognition of the company’s success in overseas markets, directly and indirectly with the business. This marks for us the judges were quoted as saying that “no one could hold a another milestone that we deeply appreciate. candle” to Living DNA. “Living DNA’s service is constantly evolving as we connect The pioneering DNA firm was also selected by the judges more people across the world through their DNA, and we for Company of the Year in acknowledgement of how the look forward to continuing this success globally.” business uses cutting-edge DNA science to bring people David Clensy, South West Business Insider editor, comments: together with strong ethical overtones to its mission. “The rise of Living DNA in just a couple of years has been Living DNA, which launched in September 2016, has gone extraordinary, particularly on the international stage, with from strength-to-strength. A reflection of the company’s the company clearly striking a chord with people across the success in international markets, 70 per cent of all sales are world looking to find out more about where they have come outside the UK with the highest sales recorded in the USA, from. The judging panel were particularly impressed by the then Europe, Australia and Canada. rate of growth the company has seen for its international Living DNA was built on the foundation that everyone across trade. So it was great to see the business achieve not just the world is connected based on their DNA. The company one, but two wins on the night.” provides an education programme to schools with DNA The fifth South West International Trade Awards, which took testing at its heart to teach children about migration and place at Mercure Bristol Grand was compered by Hugh Ferris their own family history. and sponsored by HSBC Bank plc, while Bristol Airport and Living DNA’s pioneering test provides the most detailed and KLM sponsored the drinks reception. accurate ancestry overview. Offering over twice the level of detail compared to others on the market, it breaks down a

Be a Dragon at Somerset SOUP!

Somerset SOUP is back for a second year – an event where entrepreneurs to get their hands on £1,000 of goods and support to help get their dream business off the ground!

SOUP is a not-for-profit, crowd funding event that brings people together to raise small-scale investment to kick- start new businesses (up to 2 years trading) or ideas across Somerset.

Ges Green, Somerset Enterprise Centres Manager, said: “TDA and Somerset Enterprise Centres work closely with the the Somerset Chamber of Commerce, to help them raise small business communities across Somerset and beyond. their profile and become a member of Somerset’s biggest We see great entrepreneurial spirit in the area, which we business network. Albert Goodman are also providing a are pleased to be able to help strive and thrive. Our SOUP year’s licence to cloud accounting. initiative is part of this support, giving small businesses and start-ups an opportunity to gain critical investment and Of course there is also that essential cash prize, when the attain their goals. We are looking forward to meeting yet winning business takes away the money from ticket sales. more brilliant businesses through the event. So far, we have Albert Goodman are also boosting the cash prize! received applications from a range of diverse of business The SOUP event takes place at 5pm on 27th September at ideas and we are looking forward to being Dragons in The Red Brick Building in Glastonbury. September and judging who’s best.” To come along to event and be a Dragon book your tickets The winning business will receive a package of Business here www.somerset-enterprise-centres.co.uk/soup Support and Advice, provided through one to one business support and mentoring, and access to a range of workshops For more information contact Somerset Enterprise Centres and events. They will also win a year’s free membership of on 01278 550250. 32

BUSINESS NEWS New funding to support small business innovation

Innovate UK has launched a new £10 million innovation loan PM announces plans to competition for small and medium-sized businesses. Smaller support UK tech firms firms can apply for loans of between £100,000 and £1 million for late-stage R&D projects that develop innovative The Prime Minister has announced a series of measures new products and services. Projects must last up to five to help the UK tech sector grow, access skilled labour and years and focus on commercialisation and business growth, attract inward investment. Measures include a £2.5 billion as well as deliver a significant economic impact and return British Patient Capital programme to support high-growth on investment. The loan competition is part of a two-year tech firms to access long-term investment, as well as a Start- pilot which will provide a total of £50 million in loans for Up Visa to help new business start ups locate in the UK. Two innovation projects that are close to market. new Tech Hubs will also be set up in Brazil and South Africa Read more about the loan competition at: to encourage collaboration and open up new international markets for UK tech firms. The Prime Minister is hosting a https://www.gov.uk/government/news/support-for-game- series of roundtables to encourage inward investment in changing-ideas-apply-for-an-innovation-loan other key industry sectors across the UK.

Read more about the measures at: https://www.gov.uk/government/news/23-billion-boost- and-1600-jobs-created-as-uk-tech-goes-global New Package Travel Regulations come into force

The Government has introduced new Package Travel Regulations which will ensure that consumers who book Government “making progress” package holidays through travel websites enjoy the same on a new way to tax digital rights as those who book with a travel agent. businesses To read more, go to: https://www.gov.uk/government/news/new-measures-to- The Chancellor has claimed that the Government is “making protect-10-million-extra-holidays-a-year progress” with a way to tax digital businesses. At the same time he has ruled out changes to the business rates system.

To read more, go to: https://internetretailing.net/industry/industry/government- Greater flexibility for making-progress-on-a-new-way-to-tax-digital-businesses- as-chancellor-rules-out-business-rate-changes-18033 apprenticeship levy as transfers extended

Large employers will soon be able to transfer up to 10% of their apprenticeship levy funds to multiple businesses, Quarter of workers have a helping to boost the number of high-quality apprenticeships side business across the country. To read more, go to: A quarter of workers in the UK are earning a secondary income from freelance work or a separate small trade, https://www.gov.uk/government/news/greater-flexibility- according to research from Henley Business School. Overall, for-apprenticeship-levy-as-transfers-extended side businesses contribute an estimated £72 billion to the UK economy every year. The research has revealed that side businesses generate an average of 20% of the income of the workers who run them. Almost half (49%) of business leaders believe allowing workers to run a side business helps them to Funding to develop game- retain staff, while 60% say it makes staff more productive. changing business innovations Read more about the research at: Organisations can apply for a share of up to £20 million to http://workplaceinsight.net/quarter-of-british-workers- support development of innovative technologies that could have-a-side-hustle-as-well-as-their-main-job/ provide economic growth for the UK.

To read more, go to:

https://www.gov.uk/government/news/developing-game- Source: BAD News (Business Advisers News) changing-business-innovations-apply-for-funding

SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018 33 BUSINESS NEWS

£1.3bn Hinkley contracts ‘just the tip of the iceberg’ for South West

Contracts worth more than £1.3bn at Hinkley Point C have already been awarded to South West businesses.

“This is just the tip of the iceberg” according to Sam Evans Head of Hinkley Supply Chain Engagement for Somerset Chamber of Commerce.

“While much of the engagement so far has been focused on services, earthworks and early civil construction, the Businesses say... Hinkley Supply Chain Team is now progressing more of the manufacturing requirements as the project presents its Daniel Puddy, Managing Director from Dans Engineering mechanical and electrical contract opportunities”. “Dan’s Engineering began working with the Hinkley Supply The engagement of the South West suppliers by the Hinkley Chain Team to gain accreditations. They told us about the C project arises from both existing contractor supplier potential for growth and the potential to win work at Hinkley relationships and the supplier matching service that the Point C.’’ Hinkley Supply Chain Team undertakes. The HSC Team is jointly funded by EDF Energy, Heart of the South West LEP, “We’ve extended our premises and are in the process at the West of England combined authority, the Welsh Government moment of increasing our contract values over the next 12 and Somerset Chamber Patrons BYLOR and Kier BAM. months. Since we have been doing work at HPC we are also getting a lot more enquiries from Tier 1 and Tier 2 contractors Nigel Cann, Hinkley Point C Delivery Director, said: “South that wouldn’t have contacted us before, even for things outside West firms have worked hard to win contracts and meet of the nuclear sector.’’ the high standards of safety, quality and efficiency required on this project. They have been real pioneers and shown ambition and determination. Their experience provides a Matthew Heaton, Operations Director, lesson for other regions to follow.” Jordans Manufacturing Ltd

South West companies awarded “It’s huge for the business. I think this is the biggest contract we have ever had and it’s in a really short time frame, so it’s really contracts include: energising employees. It’s been great.’’ “We have taken on new people: welders, engineers, some • Astron Fire and Security, Portbury, near Bristol apprentices. We have been able to invest in the plant as well.’’ - fire and security systems maintenance services at the accommodation campus facilities Greg van Laun, Astron Fire and Security • Blackhill Engineering, Exeter - manufacturing steel fabrications for the temporary jetty Six years ago, Greg signed his business up to the online HPC supply chain portal. • Bristol Port Company Ltd, Bristol - marine services and logistics At the same time, he joined the Somerset Chamber of Commerce, and made it a priority to attend as many “meet the • CETSAT, Yeovil suppliers” events and other networking opportunities as possible. - software and IT solutions for catering contractors “I have to admit I did wonder if Astron would be too small to • Dan’s Engineering, Bridgwater - steel fabrication win work at HPC,” he said, “but everyone was really supportive • J&G Fencing Ltd, Bristol - security & perimeter fencing and encouraging so I stuck at it as I could see there could be good opportunities for us.” • Jordan Manufacturing, Yate - welding Then, in 2016, Greg was introduced to the Directors of HOST, • KRG Transport Ltd, Bridgwater - haulage the company responsible for running the two world-class • Marwood Group Ltd, Bristol - traffic barriers accommodation campuses for HPC workers and visitors.

• MMES 2012 Ltd, Bridgwater After travelling to 72 events across Somerset and attending 37 - electrical installation and services one to one meetings, earlier this year, Astron signed an eight- year contract with John West (Contractors) Ltd to provide • Osprey Shipping Ltd, Portishead - marine services round the clock fire and security systems maintenance services • Staines Trailers Ltd, Torrington - construction trailers at the HOST campus facilities – one adjacent to HPC itself and another in Bridgwater. • SWMAS, Bridgwater - business services “Most of the contracts we sign are for a year,” continued Greg. • TCi (GB) LTD, Bideford - office equipment & fit out “So, to win a contract for the next eight years is a remarkable • Wincanton, Chippenham development for us and will play a huge part in our ongoing - warehouse and transport services. business growth plans in the South West.”

34 What our members say... ‘’Somerset Chamber events have been TOWN CHAMBER NEWS my “go to events” over many years. I enjoy the variety of attendees I meet ‘’Somerset Chamber of Commerce hold at meetings from micro/small to large Axbridge Chamber of Commerce a number of events which are always employers. I have met a large number

Axbridge Chamber of informative, well attended and provide of my contacts through Chamber events Commerce held a Race Night great opportunities to network and meet and I am pleased to say that I have built fundraising event in February new people from the local business lasting contacts. I find the events team this year. They also raised £2000 for Axbridge Pageant community, this is why I continue to very approachable and their events 2020. Axbridge Pageant attend the events you organise.’’ booking system is very user friendly.’’ is a spectacular historical re-enactment in the small Justin Clark – Cooper Associates Mandy Bridge – Eloquent Technologies Mendip town of Axbridge, near Cheddar. It involves a cast of more than 400 local ‘’Through the Somerset Chamber we ‘’We are delighted to be members people and is a once-in-a get much wider exposure to Somerset of The Somerset Chamber of decade event bringing two “What makes you feel good? Axbridge is giving you a thousand years of history to chance to experience, visit, or listen to what can help your businesses than we achieve on our Commerce and I really can’t praise life in a unique open-air costumed drama. wellbeing.” own; the Chamber organise and host them highly enough. The day after Axbridge Carnival last year the Chamber Last year’s event included free health checks, taster sessions a fantastic number and range of Their commitment and service to also held a classic car rally ‘Historic, Vintage, Classic and in fitness, karate and zumba, an open garden, talks on networking events across the County Unusual Cars’ in Axbridge Square. The event was successful creative writing, herbs, mindfulness and music and sound their members is excellent. They are and we are holding the same event this year on Sunday that heal. and year, and these have been invaluable supportive, proactive, friendly and 23rd September. You can see a short video of the event on Axbridge Chamber of Commerce has a membership of for us. Chamber membership is always YouTube. they organise diverse and interesting around 45 across a wide range of businesses. recommended by us for businesses Following on from last year’s successful Wellbeing Day, we events. I am happy to recommend them are supporting this year’s day on Saturday 13th October. www.axbridgechamber.co.uk operating across the County.’’ wherever I go, in and out of Somerset!’’ Jon Beake – Wessex Reserve Lindsey Nutbeen Forces’ & Cadets’ Association – Augmentum Business Solutions Affiliate Town Chambers & Business Associations “Somerset Chamber of Commerce “Since joining Somerset Chamber of events have become my number one Axbridge Chamber of Commerce Somer Valley Chamber of Commerce Commerce in 2017 we have found the T: 01934 733078 | E: [email protected] T: 07530 042627 | E: [email protected] source of new leads. It’s a cliché but www.axbridgechamber.co.uk www.somervalleychamber.com networking and training opportunities true: people do business with people. invaluable to our business. We are now Bridgwater Chamber of Commerce Taunton Chamber of Commerce Word of mouth referrals are so much T: 01278 228004 | E: [email protected] T: 01823 230898 | E: [email protected] regular attendees to the numerous www.bridgwaterchamber.org.uk www.taunton-chamber.co.uk more powerful than faceless advertising events organised by SCC and their Bruton Chamber of Commerce Wells Chamber of Commerce or noisy social media. Chamber events partners and find these events T: 01749 813291 | E: [email protected] T: 01749 685236 | E: [email protected] give members the opportunity to meet www.brutonchamber.org www.wellschamberofcommerce.co.uk beneficial and helpful to the new potential clients face to face, and Burnham-on-Sea Chamber of Trade & Commerce Wincanton Businesses Together growth of our business.” T: 01278 238959 | E: [email protected] T: 01963 34327 | E: [email protected] share quality time with them, often over www.burnhamonseachamber.org www.wincantonbusiness.co.uk a lovely meal in a great setting. It’s the Craig Cox Cheddar Chamber of Commerce & Industry Wiveliscombe & 10 Parish Business Group most cost effective and enjoyable way – Power & Pyro Ltd T: 01934 742326 | E: [email protected] T: 01984 684777 | E: [email protected] www.cheddartradersassociation.co.uk www.10pbg.co.uk I’ve found for growing my business.”

Frome Chamber of Commerce T: 01749 342255 | E: [email protected] Danny Gosling – Thinkography www.fromechamber.com Somerset Chamber Affiliate Membership also Board Member, Nigel Pearce, Glastonbury Chamber of Commerce is the primary contact for all entitles members too T: 01458 835678 | E: [email protected] www.glastonburychamber.co.uk Town Chamber dealings. discounted rates with... Nigel would be very Levels’ Best Community Interest Company pleased to hear from any International Trade Documentation T: 01935 851280 | E: [email protected] all offers subject to representatives with views www.levelsbest.co.uk terms and conditions they would like to express. 50% DISCOUNT Shepton Mallet & District Chamber He can be contacted at: 67% OFF T: 01749 681413 | E: [email protected] www.shepton.biz [email protected] AA Membership 50% OFF DHL shipping SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | AUGUST/SEPTEMBER 2018

TB10576 Somerset Chamber infographic - updated testimonials 2.indd 2 13/07/2018 14:41 What our members say... ‘’Somerset Chamber events have been my “go to events” over many years. I enjoy the variety of attendees I meet ‘’Somerset Chamber of Commerce hold at meetings from micro/small to large a number of events which are always employers. I have met a large number informative, well attended and provide of my contacts through Chamber events great opportunities to network and meet and I am pleased to say that I have built new people from the local business lasting contacts. I find the events team community, this is why I continue to very approachable and their events attend the events you organise.’’ booking system is very user friendly.’’ Justin Clark – Cooper Associates Mandy Bridge – Eloquent Technologies

‘’Through the Somerset Chamber we ‘’We are delighted to be members get much wider exposure to Somerset of The Somerset Chamber of businesses than we achieve on our Commerce and I really can’t praise own; the Chamber organise and host them highly enough. a fantastic number and range of Their commitment and service to networking events across the County their members is excellent. They are and year, and these have been invaluable supportive, proactive, friendly and for us. Chamber membership is always they organise diverse and interesting recommended by us for businesses events. I am happy to recommend them operating across the County.’’ wherever I go, in and out of Somerset!’’ Jon Beake – Wessex Reserve Lindsey Nutbeen Forces’ & Cadets’ Association – Augmentum Business Solutions

“Somerset Chamber of Commerce “Since joining Somerset Chamber of events have become my number one Commerce in 2017 we have found the source of new leads. It’s a cliché but networking and training opportunities true: people do business with people. invaluable to our business. We are now Word of mouth referrals are so much regular attendees to the numerous more powerful than faceless advertising events organised by SCC and their or noisy social media. Chamber events partners and find these events give members the opportunity to meet beneficial and helpful to the new potential clients face to face, and growth of our business.” share quality time with them, often over a lovely meal in a great setting. It’s the Craig Cox most cost effective and enjoyable way – Power & Pyro Ltd I’ve found for growing my business.” Danny Gosling – Thinkography Membership also entitles members too discounted rates with... International Trade Documentation all offers subject to 50% DISCOUNT terms and conditions 67% OFF AA Membership 50% OFF DHL shipping

TB10576 Somerset Chamber infographic - updated testimonials 2.indd 2 13/07/2018 14:41