Outstanding Care - Every Person, Every Day

About your CCAC The Halton CCAC coordinates in-home and community support services, information and referral, and long-term care placement. We serve a population of more We serve more than than 1.2 million residents in the communities of South Etobicoke, Mississauga, Oakville, , Georgetown and Milton. 46,600 The Mississauga Halton CCAC is funded by the patients annually.i Mississauga Halton Local Health Integration Network (LHIN) through the Ministry of Health and Long-Term Care.

Mississauga Halton is...ii Professional care coordination • Rapidly growing seniors population (the Our care coordinators... number of people aged 75 and older will • Are highly qualified registered health care increase 143% by 2030) professionals such as registered nurses, • A highly diverse area with a 43% immigrant physiotherapists, occupational therapists, population (compared to 28% provincial speech-language pathologists and average) social workers • One of Canada’s fastest growing • Act as a lifeline for patients, connecting them populations, growing 2% per annum from to health care services and resources they 2008-2018 need at home and in the community • Coordinate services in patients’ homes What we do or in the community, based on a clinical • Help patients leave hospital for home assessment of the patient’s and family’s • Help residents with high health care needs needs remain at home • Assess each patients individual needs, with • Facilitate all aspects of long-term sensitivity to diversity and culture care process • Coordinate services that ensure most • Help patients die at home, with dignity appropriate levels of care • Connect residents with family doctor through Health Care Connect The Mississauga Halton CCAC • Help children who are medically fragile live achieved Full Accreditation with at home safely, and help children at school Exemplary Standing, earning a score of 100 per cent – the highest with mental health and addiction challenges, distinction awarded by Accreditation as well as with nursing care Canada – in December 2013. • Information/referral to community services

i  Based on 46,631 Mississauga Halton CCAC patients served in 2014/15 ii Local Health Integration Network (LHIN) Integrated Service Plan 2013-16 www.healthcareathome.ca/mh www.mississaugahaltonhealthline.ca Our in-home services • Care coordination • Information and referral services (nursing, nutritional counselling/dietetics, social work, • Health care programs (e.g. diabetes speech-language pathology physiotherapy, education) occupational therapy) • Health care facilities (e.g. retirement homes) • Other community-based services • Home and community care (e.g. friendly visitors, meal delivery) Our placement services • Health care professionals (e.g. walk-in clinics, dentists, physiotherapists) • Adult Day programs Clinics and classes (e.g. foot care clinics) • Convalescent care • Support groups (e.g. bereavement support) • Short Stay respite • Other community-based services • Long-term care • Visit www.healthcareathome.ca/mh to watch Accessing the Mississauga video tours of the region’s 27 long-term Halton CCAC care homes and 10 adult day programs. We are best suited to provide care to patients Our specialized services with complex care needs so they can remain • Community clinics safe at home as long as possible. • Children’s Health Services (in-home, School When you contact us, you will be assessed Health Support Services, Mental Health and and either assigned to a care coordinator or Addictions Nursing) given information and referred to alternative • Enhanced palliative program community services. • Home First programs • Rehabilitation (Rapid Recovery Services, Contact us goal-oriented and outcomes focused care We are available seven days a week, plans, physiotherapy, Restore program) 365 days a year. • Rapid Response Nursing (RRN) Phone: 310-2222 (no area code required) Finding resources in your community Web: www.healthcareathome.ca/mh Visit www.MississaugaHaltonhealthline.ca for an up-to-date directory of more than 2,500 Our offices health and community services in the Mississauga Halton region. These services Etobicoke Office Milton Office complement the services provided by the 401 The West Mall, 611 Holly Avenue, Mississauga Halton CCAC, and may be Ste. 1001 Unit 203 suggested to you by your Mississauga Halton Etobicoke, ON M9C 5J5 Milton, ON L9T 0K4 CCAC care coordinator in addition to the Mississauga Office services we provide, or as an alternative. 2655 North Sheridan Way, MississaugaHaltonhealthline.ca provides a Ste. 140 health services directory at your fingertips. Mississauga, ON L5K 2P8

www.healthcareathome.ca/mh May 2015 www.mississaugahaltonhealthline.ca