CUSTOMER SUCCESS STORY

Amnesty International Spain Opts for to Replace Hastle of Roundcube/Dovecot/ and other Standalone Apps

“We decided to change to Zimbra for a consolidated, integrated experience using, sharing www.amnesty.org and managing our communication tools,” said Carlos Lopez, IT Administration and Support Manager.

Amnesty International is a global movement of They were also challenged with maintaining INDUSTRY more than 7 million people in over 150 countries security and getting development and support Human Rights and territories who campaign to end abuses of for each of the different applications. human rights. In Spain, there are about 90,000 Some of the applications they were using CORPORATE HEADQUARTERS Spain members and about 3,000 activists directly involved include: in making these goals possible. Amnesty has grown from seeking the release of political prisoners to • Roundcube PRODUCT upholding the whole spectrum of human rights. • Dovecot Zimbra Collaboration Open Amnesty International speaks out for anyone and Source Edition • Postfix everyone whose freedom and dignity are under threat. • CalDav and LDAP servers KEY BENEFITS • Thunderbird client • Free, open source software • Consolidated communication Opportunity Another critical requirement for Amnesty and collaboration platform Replace complicated, mixed solution of free, open source International Spain was a FOSS solution. software (FOSS) applications with one consolidated FOSS “As a Human Rights organization, we have • Simple and reliable solution for improved usability for end-users and admins. strong beliefs in the need of FOSS as a administration Amnesty International Spain was using a mix of medium to grant knowledge and technological standalone FOSS applications for email, calendar, development in every country, to break contacts, etc. This approach required a layer of digital breaches,” said Carlos Lopez, IT administration tools and complicated methods to Administration and Support Manager. manage the solution.

ZIMBRA CASE STUDY / AMNESTY INTERNATIONAL SPAIN www.zimbra.com “Zimbra just works! Most of the features work seamlessly, and Zimbra has been reliable and easy to manage since the very beginning,” Carlos Lopez, IT Administration and Support

Solution What’s Next? Replace isolated FOSS applications with Zimbra Open Source Upgrade to Zimbra 8.8 for Zimbra Drive and Zimbra Chat. Edition. Amnesty International Spain will be upgrading to Zimbra 8.8 to use Amnesty International Spain deployed Zimbra with the Zimbra Drive, a Zimbra integration with ownCloud/Nextcloud, and help of Zimbra Gold Partner Quersystem, and Zimbra is Zimbra Chat. Prior to deploying Zimbra, an upgrade would have been now running on over 600 mailboxes. Mr. Lopez said, “The an extremely difficult task, but with Zimbra, “We have experienced Quersystem technicians were very well versed in the Zimbra a big improvement managing the system and the clients. We platform and made a complex process less stressful for have a whole new level of flexibility when we plan changes for the everyone.” platform,” said Mr. Lopez. What has surprised Mr. Lopez the most about Zimbra? “It just works! Most of the features work seamlessly, and Zimbra has been reliable and easy to manage since the very beginning. Usually it takes far more hassle to make “Zimbra, as a consolidated solution, provides something that complex work. And another surprise — we an up-to-date, well documented platform with were not expecting auto provisioning, which makes the all the security requirements in a modern creation of new accounts a breeze.” mail system and reliable vendor support for They no longer have a complicated layer of admin tools and processes, nor are they challenged with maintaining security the quirks that could occur during security updates for the plethora of FOSS apps. According to Mr. updates and configurations,” Lopez, “Zimbra, as a consolidated solution, provides an Carlos Lopez, IT Administration and Support up-to-date, well documented platform with all the security requirements in a modern mail system and reliable vendor support for the quirks that could occur during security updates and configurations.”

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ZIMBRA CASE STUDY / AMNESTY INTERNATIONAL SPAIN www.zimbra.com