Issue 54 AUTUMN 2016 £1.75 when sold
The magazine from Hearing Dogs for Deaf People
Puppy training The fi rst eight weeks of a hearing dog’s life
Lonely no more The moving Badger story of Vincent and Teddy would be a great candidate for a
hearing dog PLUS British Sign Language: Amanda Lamb on the joy learn the basics her Cavapoo puppy has Catching up with Benjy brought to her family The Miniature Poodle breed in focus
Contents Autumn 2016 8
CANINE COINCIDENCE Read the amazing 18 story of Christine and former sponsor puppy Aslan on Regulars page 25 04 It’s a dog’s life Welcome! The latest news, including an update on last issue’s Appeal Our aim is to help as many deaf people as we 08 We need more heroes like Teddy can; find out how our redefined dog roles are How Teddy helped Vincent helping us to do just this on page 12. Vincent’s overcome a lifetime of loneliness life was certainly transformed by hearing dog 18 You & your dog Teddy and you can read his moving story on Minimising dogs’ distress on bonfire night page 8. Poodles are intelligent and easy to 20 Awareness train, making them fantastic hearing dogs Joanne on living with Usher Syndrome and how (page 10). Amanda Lamb can vouch for the hearing dogs Spike and Barney have helped qualities of Cavapoos – read about her and dog 22 Kids corner Badger on page 30. What happens in the first eight weeks of a Fun and inspiring stories for younger readers hearing dog’s life? Turn to page 26 to see some adorable photos. 28 Ask the experts You may notice that Favour has been refreshed this issue. With Our resident expert has some tips on even more real-life stories and profiles of our dogs, we hope you learning British Sign Language love the new look as much as we do! 30 Paws for coffee Gill Lacey Editor TV property queen Amanda Lamb on why she joined our Great British Dog Walk Features magazine is named after Hearing Dogs’ very first dog Favour. 10 Breed profile Find out about the qualities that make Hearing Dogs for Deaf People Royal Patron The Grange, Wycombe Road, HRH The Princess Royal Poodles such fantastic hearing dogs Saunderton, Princes Risborough Registered charity in England and HP27 9NS Wales no. 293358 and Scotland no. 12 Dog roles T 01844 348100 (voice & minicom) SC040486 Even more ways our dogs can help people F 01844 348101 Useful contact details E [email protected] Member of UK Council on (voice and minicom): 16 Olivia and Hal www.hearingdogs.org.uk Deafness, Assistance Dogs (UK), Fundraising: 01844 348148 Meet the partnership that was funded Cover photo of Amanda Lamb Assistance Dogs Europe and Volunteering: 01844 348100 by a gift in a Will by Fee Chandler Assistance Dogs International Media enquiries: 01844 348137 24 Where are they now? Articles and features: printed in Favour are not necessarily the views of the Charity We catch up with Benjy, the final dog to be but are the views expressed by the writers. We welcome your comments. sponsored through our Friends scheme Advertisements: Hearing Dogs for Deaf People cannot be liable to any person for loss NEXT ISSUE or damage incurred or suffered as a result of his/her accepting or offering to accept goods Look out for the or services contained in any advertisement reproduced in Favour. Readers should make 26 Puppy love appropriate enquiries before incurring any expense or contractual obligation. next issue in Find out what happens in the first eight weeks spring 2017 Produced by : 90 Walcot Street, Bath, BA2 5BG. www.jppublishing.co.uk of a hearing dog’s life. Contains cute photos!
www.hearingdogs.org.uk Autumn 2016 FAVOUR 3 It’s a... DID YOU KNOW? Poodles make great hearing dogs – fi nd out dog’s life why on page 10 Updates from our latest appeals and news about our favourite dogs – we sniff out the stories that matter to you…
PEOPLE UPDATE ON New Welcome SPRING APPEAL MALCOLM PICKETT SAYS: Centre gets “I’d like to thank everyone who supported our appeal in the last issue of Favour. Thanks to royal approval your generosity we have raised £24,771 to help train more hearing dogs for deaf people. The foundation stone for a new “My wife Anne’s hearing dog Welcome Centre was unveiled HRH The Princess Tegan is an invaluable support by HRH The Princess Royal Royal was assisted by as well as a great ambassador for a four-legged friend! the Charity. Until I got to know Tegan I wouldn’t have looked RH The Princess the public on a daily basis. Capital appeals are twice at Poodles as a breed, but she has completely won me Royal was at This new Welcome Centre specifically for funding over and continues to bring great The Grange will allow us to open new buildings. Michele H joy to our family and everyone in Buckinghamshire to our doors to the wider explains: “It not only takes she meets.” launch a capital appeal community in a way that patience, commitment for Hearing Dogs’ new has not previously been and enthusiasm to train Welcome Centre project. possible and transform the a hearing dog. It takes Chief executive Michele way our southern training a lot of money too. So WHAT Jennings explains: “Our centre supports our work we are appealing to DO YOU facility at The Grange is without impacting our trusts and foundations, one of our greatest assets, day-to-day operation. philanthropists and THINK OF alongside the support and corporate partners that OUR NEW dedication of our staff A safe haven support building projects. WEBSITE? and volunteers. However “The sensitively designed “Our new Welcome The Grange is primarily building will have the Centre will help us achieve WE’RE VERY EXCITED to geared to operations and needs of deaf people our ambition of breeding launch our new Hearing has not been truly open to within its DNA and will and training 200 new Dogs website! Take a look at become a safe haven for hearing dogs every year www.hearingdogs.org.uk and tell us what you think. A key aim of Computer-generated deaf people to enjoy time by 2020. That’s in addition view of the new centre with the Charity. It will to the 2,240 hearing dogs the website is to give you a better also be an informative, we have already partnered insight into how your money is educational and relaxing and the thousands of deaf spent, so we’ve created a section on how we train our puppies and experience for visitors, people we support with you’ll see a lot more about how as well as a harmonious advice and direction too. our dogs help deaf people. There space to be enjoyed by the But first we need to make are over 100 pages, so there’s wider community.” it a reality.” plenty for you to explore.
4 FAVOUR Autumn 2016 www.hearingdogs.org.uk NEWS
BRINGING DRIVERS UP TO SPEED TRANSPORT FOR LONDON has developed a new campaign to educate taxi and private hire drivers on their important role in helping people with assistance dogs to travel around London. Part of this campaign includes a new poster which shows the seven types of assistance dogs that private hire operators can expect to use their vehicles, and a leaflet Labrador Raisin highlighting the laws that apply receives his award under the Disability Discrimination Act 1995, including: Taxi and private hire drivers can’t DOG HERO refuse a passenger because they have an assistance dog Passengers can’t be charged more Raisin is Blood for a taxi or private hire journey because they have an Donor of the Year assistance dog Assistance dogs must be seated with their owners at all times THOUSANDS OF ANIMALS’ dogs too. Raisin has now retired from It’s illegal to refuse to carry a lives are saved each year through donating blood but returned to the passenger with an assistance dog. blood donations. The Royal RVC to receive his award. Drivers doing so could risk losing Veterinary College (RVC) marked Ann explains: “I fi rst read about their licence or face a fine. World Blood Donor Day with the Blood Donor Programme in a special event celebrating an the Royal Vet College Magazine To find out more about the campaign, assistance dog called Raisin who Hooves and Paws. My husband or download the TFL poster and received the RVC’s Blood Donor of and I thought this was a wonderful other materials, go to the Transport the Year award. service and one perhaps we could for London website: Raisin, a black Labrador, has offer help to. www.transportforall.org.uk donated blood to eight dogs “Raisin loves the attention through the RVC’s Blood Donor and is now a sucker for ladies Programme during his two years in uniform – I couldn’t believe on the programme. So Raisin how well he behaved on his first is a true hero. Not only is he a donation day.” blood donor, he is also a hearing Ann continues: “This is truly a dog for Ann Fort who lives in marvellous service and every pet Borehamwood, Hertfordshire. owner who has a pet of the right age and fitness should consider ‘Blood hound’ joining. We never know when we Raisin joined the programme might need the service for our because Ann has been very unwell beloved pets and assistance dogs.” over recent years and has received If you think your dog or cat many blood transfusions herself. Ann might be suitable please check wanted to give back, and while she the criteria online at: couldn’t donate blood, Raisin could. www.rvc.ac.uk/small-animal- So not only has he been a day-to-day referrals/for-pet-owners/ lifeline for her, he has also helped blood-donor-programme
Further communications We value and respect the choice you have made in supporting us and hope you enjoy reading about our work and plans through Favour magazine. However, should you choose to opt out of future communications please let us know: [email protected]
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www.hearingdogs.org.uk Autumn 2016 FAVOUR 5 NEWS
SUPPORT THE 2016 FAVOUR Our Supporter SURVEY SHOWS… Promise: of respondents read ALL 68% of Favour – that’s an Did you get increase of 4% since 2010 of you pass on your copy your copy? 56% for others to read would like more real-life stories about here was a very warm 58% working hearing dogs response to our Supporter T Promise poster enclosed in would like more about the spring issue of Favour. What’s 1 in 3 dog training and more not to like about a beautiful about deafness pin-up of Bond (one of our most More than 50% of you appealing sponsor pups) and with 50% describe yourselves as him an important message setting committed, loyal supporters out the ethos and values of the enriching and positive. Did you of Hearing Dogs Charity – our promise to you. know, for example: Faith Clark, chairman of the Thank you to everyone who kindly responded to our reader survey. We’ve trustees, explains: “Choosing We have never used listened to all your comments and these to support a charity is a very ‘chuggers’ who stop you in have helped give Favour a gentle personal decision, and we value the street for donations makeover. We hope you like the new each and every one of our We have never used door-to- look and that you’ll continue to read it supporters. Your commitment to door fundraisers from cover to cover and pass it on! Hearing Dogs is made clear by the We have never sold on time and donations that you give the names of our supporters to us so generously. Our Supporter to other organisations Promise makes our commitment to We have never done you equally clear. commercial deals that “We pride ourselves on not using do a disservice to our aggressive fundraising techniques benefi ciaries or and want every experience you supporters – and have with Hearing Dogs to be we never will.” SUPPORTER PROMISE Read it on our website, or we can post you Sir Stuart Etherington PARTNERSHIP a copy on request to: has instigated change [email protected]. Hearing Dogs’ uk or 01844 348103 HEARING DOGS ADI accreditation GOOD PRACTICE SIR STUART ETHERINGTON, renewed Chief Executive for the National Council for Voluntary Organisations, Hearing Dogs For Deaf People identified that changes were needed has once more been welcomed to the way fundraising is regulated. as an accredited Assistance Dogs As a result, on 7 July 2016, the International (ADI) and Assistance Fundraising Standards Board was Dogs Europe (ADEu) member for replaced by the Fundraising the next fi ve years. Regulator and over the next few ADI full accreditation represents months new rules will come into a signifi cant achievement for Hannah Plant collects force to ensure that charities meet the Hearing Dogs for Deaf People. the accreditation high standards expected of them. Quality assurance manager Hearing Dogs for Deaf People will Hannah Plant says: “Assistance be registering with the Fundraising Dogs International plays an to the public that Hearing Regulator to reflect our commitment essential role in assuring the Dogs for Deaf People is able to good practice and to reinforce our integrity and high standards to reliably produce impeccably Supporter Promise. If you’d like a of Assistance Dogs programmes behaved dogs, and valuable copy it can be found on our website nationwide. To be awarded this partnerships between deaf www.hearingdogs.org.uk/promise gold seal of approval demonstrates people and dogs.”
6 FAVOUR Autumn 2016 www.hearingdogs.org.uk NEWS 3
1 2 6
4 5 Diary dates
1. HEARING DOGS 3. HEARING DOGS 5. THE GREAT BRITISH 7. HAPPY BIRTHDAY LATE SUMMER SHOW AWARDS 2016 DOG WALK 2017 HEARING DOGS! When: 11 September 2016, When: 10 November 2016, When/where: March to June Hearing Dogs will celebrate 35 11am–4 pm 6.30pm 2017, dates and venues tbc years in 2017. We’ve created Where: The Grange, Where: One Marylebone, What: Beautiful walks for over 2,240 hearing dog Buckinghamshire HP27 9NS London dog lovers in support of partnerships with the help of What: Fun for all the family: Why: Celebrate our life- Hearing Dogs. Tickets and our 1,800 volunteers and a the human “Doggy Dash”; changing hearing dog details of all events www. team of dedicated staff, plus hearing dog displays; craft, gift partnerships and recognise the greatbritishdogwalk.org thousands of loyal supporters and food stalls; classic cars; fun work of our amazing volunteers who keep the donations dog show; bouncy castle; face and supporters. Tickets include 6. NATIONAL fl owing and the wheels turning painting; and lots more… drinks reception and three VOLUNTEERS’ at our two training centres. Tickets: Adults £7; Concs £5; course dinner: £150 each; WEEK 2017 To keep up to date with all Children £4; Family ticket £20; tables of 10 £1,350 When: 1–7 June 2017 the celebrations, subscribe Free entry for under 5s What: We’ll be making a to our e-newsletter www. 4. CHRISTMAS fuss of our volunteers during hearingdogs.org.uk/enews 2. REMEMBER A MARKET National Volunteers’ Week as CHARITY WEEK When: 19–20 November part of our 35th anniversary When: 12–17 September 2016 2016, Sat 11am–5pm, celebrations. Don’t miss out What: Raising awareness of Sun 11am–4pm, on the fun: join our friendly the value of leaving a gift to Where: The Grange, volunteering community charity in your Will Buckinghamshire HP27 9NS now, we’ve a whole variety of Why: Half of all the hearing What: Fun for the whole family opportunities so you can get dogs we train are paid for with festive marquees and halls involved wherever you live. Go through gifts in Wills. Turn to full of gift stalls and Christmas to www.hearingdogs.org.uk/ page 16 to read 11-year-old spirit, plus Santa’s grotto volunteer or call Angela Brazier Olivia and Hal’s story Tickets: Adults £5; Concs £3 on 01844 348122 7 STAY IN TOUCH: twitter.com/HearingDogs facebook.com/hearingdogs www.hearingdogs.org.uk
www.hearingdogs.org.uk Autumn 2016 FAVOUR 7 APPEAL “I CAME ALIVE THE DAY I GOT TEDDY” Vincent Wakeling was isolated until Teddy came along. His moving story shows just how our Please help us train MORE dogs transform lives HEROES LIKE TEDDY
ne of the biggest problems “We were five years old when my twin accepted it. It was the same when I moved deaf people face is isolation sister and I were sent away to a boarding to the upper school, only the ‘cupboard’ and loneliness. Hearing school for deaf children. I had to wear a was bigger and there were more deaf loss detaches people large hearing aid strapped to my chest with children in it. The deaf kids could mix with from interactions with a harness, and ear moulds made of glass the other kids at playtimes, but that was Oothers; it makes understanding those which really hurt, I hated them. when the teasing started. Trying to listen who mumble or turn away during “To stop us using sign language and was exhausting and took all my energy. The conversations impossible. Vincent encourage us to speak we were made to teachers would criticise my speech because Wakeling describes the isolation sit on our hands. When Mum saw how it wasn’t good enough. It was hard to have of growing up as a deaf child, the unhappy we were, she took us away and got a voice so I retreated into having no voice as loneliness of being a deaf adult and us into the local school instead. that felt safer. It was a very lonely childhood. how his hearing dog Teddy has helped “This loneliness continued into adulthood. him to enjoy life for the first time… A lonely childhood I’ve always felt isolated, especially in social “Me and my sister were the only deaf situations. I feel sad I can’t communicate children in our new school, and were isolated easily with people. I’m aware that they feel from the other kids and put in a cupboard. awkward and that makes me feel bad too. Teddy makes Vincent’s deafness The teacher would just come in and out. “When I left school I had no qualifications visible, enhancing We thought this was normal, so we just and got a job restoring books. It was a his confi dence terrible place. If my boss wanted me to do something he would simply get hold of me and manhandle me. It made me ill. I had to “TEDDY IS LIKE MY leave, I couldn’t work there anymore. I then hit a really low point in my life. GUARDIAN ANGEL, “I’d always had my mum and dad who ONLY BETTER were my rock. Then my dad passed away, followed soon after by our family dog BECAUSE HE’S REAL” Bodger and I became very depressed.
8 FAVOUR Autumn 2016 www.hearingdogs.org.uk APPEAL Vincent was isolated and lonely before Teddy came into his life HELP SOMEONE LIKE VINCENT Hearing Dogs for Deaf People has been changing deaf people’s lives since 1982, and as each new partnership is created so another heartwarming story unfolds. Vincent describes how his hearing dog Teddy rescued him from the isolation and loneliness of deafness. He no longer feels like he’s on the outside looking in, he says: “Teddy has given me an identity, a purpose and made me complete.” Today, thanks to kind people like you who volunteer and donate to looked like a little bear. Even just seeing this support Hearing Dogs, we’ve over picture of Teddy helped me carry on. 950 working hearing dogs “The day I went for training with Teddy throughout the UK. It costs us £25,000 to train was the day my life started. Taking him a hearing dog like Teddy to to the park for the first time was such a change a deaf person’s life. Please special moment. As soon as I blew the make a donation today if you’d like whistle, he came straight back to me. to help train another hero like I realised my life had changed forever Teddy. However big or small, your and I would never feel alone again. From gift will make a real and lasting that day on I’ve grown more and more difference to deaf people – and that’s a promise. confident. I now go into shops – I never Thank you. did that before Teddy. “He’s taken away the fear” “PEOPLE CAN SEE “Never in my wildest dreams did I think the How to donate fear of everything would be taken away. For Complete the donation form THE LOVE TEDDY so many years I’d had fears about all sorts of enclosed with this magazine things; I was afraid of life itself. But when Donate online at HAS FOR ME. I got Teddy I didn’t feel frightened any more. www.hearingdogs.org.uk/heroes “Teddy has brought me into contact Write a cheque to Hearing Dogs for HE MEANS THE with people and I’ve made new friends Deaf People and post to: Freepost WORLD TO ME, because of him. No one talked to me RSGX-LSRG-UCGH, Hearing Dogs before I got Teddy. I felt invisible. People for Deaf People, The Grange, I LOVE HIM LIKE are kinder to me now. When I go into town Wycombe Road, Saunderton, with Teddy and I say I’m deaf, people stay Princes Risborough HP27 9NS A SON” and chat – before they’d have just walked away. Even things like crossing the road – drivers are more careful because they “My sister had moved away, but I’d notice Teddy, so they put their arm out of always lived at home with my parents. I the window, gesturing to me to cross the was very close to my mum, especially after road. He’s completely changed my world; dad died, so when she was diagnosed with made it so much better. dementia it was a terrible shock. She was “The most important thing Teddy does is the only person who could understand me make me feel like a useful member of society. and help with communication. As Mum I no longer feel like I’m on the outside looking became more dependent on me, I became in; I’m part of the world at last. I’m thankful more afraid of the future. The isolation I beyond words to Hearing Dogs because felt without Mum’s help was terrifying. I Teddy has helped me discover life and who remembered what a big support Bodger I really am – he’s given me an identity, a had been to me and decided to apply for a purpose and made me complete.” hearing dog. When Mum died, the thought of this kept me going. DONATE More stories NOW Along came Teddy To read more inspiring To make a donation “I remember getting Teddy’s photo and it partnership stories, please visit: please go to: hearing- made me smile for the first time in years. He www.hearingdogs.org.uk/stories dogs.org.uk/heroes www.hearingdogs.org.uk Autumn 2016 FAVOUR 9 BREED PROFILE Poodle power Miniature Poodles are highly intelligent, very playful and love human attention – just a few of the reasons they make such great hearing dogs
oodles have an illustrious good at reading situations. This is a huge Playful Poodles past – they were favoured benefit when a fire alarm is sounding have a fantastic by royalty (maybe that’s and they sense danger, but can be a little sense of fun why they look so regal!), frustrating when they realise their free P and also gained fame in run at walk time is about to come to an circuses, performing tricks and wooing end and they fancy a game of chase! the crowds, before they settled in with us everyday folk as a popular house pet. Best friends forever Miniature Poodles are an active, alert, 2 Miniature Poodles love people, intelligent and loyal breed, which makes especially when they have bonded them very easy to train and a great with particular humans over a period hearing dog for deaf people. Find out of time (such as their deaf recipient). more about why we train them below. This makes them a devoted, caring and eager-to-please breed which What a clever dog adores helping and doing right by their 1 Miniature Poodles are one of the companion. The trait has massive most intelligent dog breeds out there. benefits for deaf people, who often They are highly analytical and like to experience isolation and loneliness. weigh up their options when faced with a situation. We train them to make Playing for keeps another quality that makes them very ‘decisions’ rather than getting used to 3 This playful breed has a great sense easy to train. something, so they will decide to ‘sit’ of humour and a love of life, so they’re when we ask, as they know they will get a brilliant at lifting spirits and have real The perfect balance treat, rather than it being a reflex move in character. This trait is very useful for 4 A gentle and small breed, the other breeds we train. developing a tight bond between them Miniature Poodles are not as ‘dog-like’ in They are also very and the deaf person they assist, and is their mannerisms as the other breeds we train. They are not overly food-orientated (yes, Labradors, we’re looking at you) and Miniature Poodles are they love to spend time indoors getting fuss and attention. an alert, intelligent and These traits are ideal for our older applicants and, because Miniature Poodles loyal breed, which makes do not tend to pull on their leads, they’re a fantastic match for deaf people who have them easy to train balance issues.
www.hearingdogs.org.uk BREED PROFILE How Tegan measures up We asked Anne Pickett how her hearing dog Tegan’s character compares with the recognised breed characteristics of Miniature Poodles…
Shake paws with… Loves human attention and very playful “Tegan certainly loves to interact with me – and doesn’t mind whether that involves alerting me to a sound or playing a game. We play games often as she gets bored if she doesn’t have something to do. Sometimes I’ll hide a tennis ball somewhere in the house and ask her to fi nd it! She waves her tail enthusiastically as she examines each room, looking and Bonded with particular humans, TEGAN sniffi ng for it. She’s so pleased with herself good at reading situations, when she fi nds it and parades about, loving loving, caring and loyal Favourite food: Dog biscuits the attention this gets her.” “Tegan is very affectionate and has bonded well Loves: Riding in the car, with both me and my husband Malcolm. She playing chase with a tennis ball and lying in the sun Water dog? No! Glamorous senses when I feel tired or low and will come Hates: Everything about career? Yes, most defi nitely over for a cuddle. She was excellent company getting wet “What’s more glamorous than being an and gave me confi dence when Malcolm was Favourite walk: A sandy assistance dog? Although Miniature Poodles in hospital; she didn’t leave my side.” beach, but keeping well were originally bred as water dogs, Tegan does away from the sea! not like water. She chooses to jump over Great sense of humour Likes to sleep: On Anne’s puddles rather than get her feet “Tegan is playful and likes to make lap – she loves a cuddle wet. When we go for walks with us laugh. She loves to steal socks, Favourite toy or game: Soft our hearing dog friends and DID YOU running away when we try to toys – her favourites are they go into the lake for a take them. Sometimes I catch Teddy and Tiger KNOW? swim, Tegan stands on the her staring intently, waiting Best friend (apart from Miniature Poodles were Anne): Anne’s husband shore watching them in originally trained by for me to fi gure out what Malcolm. They have a bond disbelief. She loves the beach, humans to become she’s thinking – it’s usually but will not go in the sea.” water dogs, which fl ush about something funny or game birds from important to her, like when I Easy to train and water washed all her toys and pegged eager to please them on the washing line!” “Tegan will often stand up and walk on her back legs when she wants to have a better Not overly food-orientated and look at something. I can see how these little does not pull on the lead dogs became such good circus performers.” “Hmm. Tegan can be tempted by a biscuit, but only if she’s not doing something she likes Intelligent, highly analytical, better! She’s very steady out and about on her weighs up the options and lead. She copes with every situation, whether makes decisions a noisy, busy town or a formal occasion. She’s “Tegan analyses situations and makes decisions really happy to be with me, wherever that when she alerts me to important sounds. But may be, and I love her to bits.” she also makes other choices for us. There is a particular park and at the end of the walk, she leads us straight into the café! “Tegan is fond of cuddly toys – she has a Can you help? box of them, along with some knitted and Hearing Dogs for Deaf fabric squares we call her ‘fl uffi es’. Every People would like to increase the night after making sure we’re all tucked up in number of Miniature Poodles we bed, Tegan likes to go back downstairs to work with, and would welcome Tegan loves the beach, check all is well. In the morning, Tegan will introductions to any suitable, but hates the sea have covered any toys that were not in the assured Poodle breeders. Please email box with one of her ‘fl uffi es’: it’s very sweet!” [email protected] www.hearingdogs.org.uk Autumn 2016 FAVOUR 11 DOG ROLES More roles, more recipients Not all the dogs we train end up as fully accredited hearing dogs – so we’re defi ning new placement roles to help even more people
e want to help as many people with hearing loss as possible. Our newly defi ned dog roles and Wcriteria for applicants mean we can now offer a specially trained dog to adults, young people and children who have moderate or progressive hearing loss, as well as to those who are severely or profoundly deaf. Our focus is on maintaining our ability to provide talented, well-rounded hearing dogs. We assess our pups at every stage of development, right through to maturity, so we can help each dog achieve their potential. It also means we can identify the dog’s strengths, fi nd the role to which they are best suited, and partner them with the right person. Here we profi le each role, and how dogs in some of our newly defi ned roles are already making a difference.
DOGS TO SUPPORT DEAF ADULTS
ACCREDITED HEARING DOGS Our primary aim is to train accredited 1 hearing dogs that meet Assistance Dogs International (ADI) standards and wear a coat with the ADUK logo. These are placed with severely or profoundly deaf adults. An accredited hearing dog provides soundwork support around the home and also in public places, including areas where pet dogs are not allowed. The dog I had left bread under wears the distinctive burgundy coat which helps to make other people aware that the the grill and the smoke alarm person with the dog is deaf. The recipient carries an Assistance Dogs was sounding. If I didn’t have UK identity booklet that supports their legal right to be accompanied by their assistance Archie, my house could have set dog. The dogs remain the responsibility of the Charity throughout their working lives; we on fire – he saved my life provide a partnership instructor who supports – William Stavert a recipient in all aspects of their partnership.
12 FAVOUR Autumn 2016 www.hearingdogs.org.uk DOG ROLES
CASE STUDY SOUND SUPPORTERS Some dogs do not have quite Jay the sound supporter 2 enough confidence or resilience for the complex environments that ADI JAY, a working Cocker Spaniel, has been paired with Fay, a woman in her accredited dogs encounter, but are good early twenties, who has gained a lot of confi dence from having Jay alert soundworkers. These dogs are offered as her to sounds. Previously, Fay had never been left on her own sound support dogs to deaf people who – even at home – as her family had been worried she may have fallen short of our audiology wouldn’t hear the smoke alarm if it went off. Since they’ve criteria for an accredited hearing dog had Jay, the family has been away on holiday, leaving with access rights, but have moderate or their daughter and Jay at home without any concerns. deteriorating hearing. We have seen Fay grow in confi dence from working These people need the help of a dog with her dog and she is now looking at a new career, that can alert them to sounds in the possibly even going to college and moving out of the home. A sound supporter dog will give family home. Fay has also them awareness of sounds indoors, but looked into attending as they are classed as a pet dog, they are agility classes not approved for access to public areas with Jay. where pets are not allowed. They do not wear an accredited Hearing Dogs coat and their recipient does not carry an Assistance Dog UK ID booklet. Sound supporter dogs remain the Charity’s responsibility during their working lives.
CASE STUDY CONFIDENCE COMPANIONS Elsa the confidence companion 3 A few of our dogs grow up to be accomplished support dogs, but are a little JOHN, 69, had been a recipient their lives. Hearing Dogs was able to too shy for the proactive soundworking of hearing dogs for many years partner them with Elsa. roles. They are offered in a confidence- – fi rst with Meg and then with Amy. Elsa didn’t quite have all the giving and companionship role to people By the time Amy passed away, John’s qualities essential for a working who are deaf or hard of hearing. health had deteriorated, so having hearing dog role, but she still had much The recipient may not need a dog who another working hearing dog was not to offer in terms of companionship and is particularly skilled at alerting to sounds, an option. But Amy’s absence was felt affection. John now spends most of his but a well-trained dog can bring them enormously by John and also his wife time with Elsa. Valerie says: “I can’t confidence and peace of mind. After Valerie. She explains: “After Amy believe the difference she has made to spending a period of time in the person’s died, John just didn’t want to get out John. I’ll often fi nd them just sitting home with local staff support to ensure of bed in the morning and appeared together or playing, and she has given the match is successful, these dogs to become more and more John a purpose, a reason to get up in are permanently adopted by them. depressed.” It was then that the the morning.” Confidence companions suggestion of a confi dence are occasionally placed in a companion dog was made, Shake paws with… residential home or with a to help John and fi ll the carer, where they can bring the gap that Amy had left in ELSA proven therapeutic benefits of friendship to relieve clinical LOVES: Tennis balls conditions such as dementia or and walks depression. These dogs can also FAVOURITE ACTIVITIES: Sitting by John’s side, using provide valuable therapy alongside the nose nudges – a skill she a carer, visiting patients in learned in her early training hospitals and hospices. with Hearing Dogs – to get GO attention from John, and sometimes a treat! ONLINE FAVOURITE PERSON: John! For more Simply watching her makes heartwarming him aware of the sounds stories of hearing dog around them as she is alert partnerships, see: and responsive to sounds in blog.hearingdogs. her own way org.uk
www.hearingdogs.org.uk Autumn 2016 FAVOUR 13 DOG ROLES
DOGS TO SUPPORT Casper with his young DEAF CHILDREN recipient Georgia Cullen
YOUNG PERSONS’ ACCREDITED 4 HEARING DOGS These dogs are for severely or profoundly deaf children aged seven-plus who are struggling to sleep or worrying about being alone. Young persons’ accredited hearing dogs are trained to exceptionally high standards and are experts at alerting to sounds at home and in public places. They have temperaments suited to severely or profoundly deaf young people, and help to develop a child’s confidence and independence. They reduce a child’s worry about being alone, that often hinders their ability to sleep, while helping to overcome feelings of isolation, anxiety or being invisible. The dogs are accredited by ADI, giving them legal access rights to public places; they wear the distinctive burgundy jacket. Recipients feel proud of their clever dog, which becomes a bridge between the deaf world and the hearing world.
Before she had Casper, Georgia would have held on to me and looked to me to be her voice – Casper has given her so much confidence
FAMILY FRIENDS These dogs are primarily for deaf 5 children aged over seven, who would benefit from the companionship of an expertly trained dog. These dogs are well-trained and have temperaments suited to CAN WE severely or profoundly deaf children HELP YOU? or young people. Like their accredited Talk to our team today counterparts, they help develop social to discuss your needs or confidence and independence and those of a loved one reduce the worry about being alone or friend. Email: that can inhibit sleep. They also help to applications@hearing overcome feelings of isolation, anxiety dogs.org.uk or of feeling invisible.
14 FAVOUR Autumn 2016 www.hearingdogs.org.uk DOG ROLES
CASE STUDY DOGS THAT HELP IN OTHER WAYS Brock the applicant assessment dog DISPLAY TEAM DOGS AND APPLICANT BROCK WAS not happy in busy someone’s bag! Brock is also a valued ASSESSMENT DOGS places and urban environments, member of our Hearing Dogs Display Occasionally, a dog that lacks the but his gentle nature, clever brain and Team and, along with his owner, dog confidence and resilience to be a fully real affection for everyone made him training team leader Jay Elcock, has accredited hearing dog will be chosen ideally suited to the role of applicant demonstrated the work of a hearing to help Hearing Dogs in a different assessment dog. He fi nds this role dog across the UK, including at Crufts. way by joining our Display Team or hugely rewarding – everyone he as an applicant assessment dog. The meets tells him how gorgeous he is. Display Team attends events across His role is an important one; he will the UK to explain the Charity’s work be helping us assess the abilities and demonstrate how a hearing dog of potential hearing dog can make a difference to a deaf person. recipients so we can match A display team dog belongs to the them to suitable dogs. Charity, but is fostered by a member Keeping busy is important of staff or a volunteer. When the dog to Brock and when he’s retires, the fosterer will be able to adopt not curled up asleep in the the dog as their own. communications offi ce, he loves to present gifts to his offi ce buddies, usually a DOGS FOR ADOPTION shoe, scarf or glove AS PETS pinched from In the rarest of circumstances a pup will be rehomed as a pet. As with all our dogs, their health and welfare needs are our top priority and a new owner is only considered if they are capable of supporting the dog’s individual needs for a happy life. Occasionally, there will be an opportunity for a volunteer or member of the public to adopt one of our older hearing dogs; however most of our retired heroes remain with the recipient’s family or a close friend.
ALTERNATIVE CAREER DOGS CASE STUDY Very rarely, a dog needs a highly skilled handler due to its brightness and drive, Diesel the and does not suit a role to support deafness or therapy. In these cases, they alternative may be considered for an alternative career dog career in one of the services, as a police search dog, for example. Although this DIESEL, a black Cocker Spaniel, is not our core purpose, these dogs have qualifi ed as an airport search substantial public benefit. dog with Heathrow airport in May and became immediately operational after passing both his tests with fl ying Find out more colours. He is now a cash-handling dog, If you’d like to know more searching cargo for hidden currency about how Hearing Dogs trains and has so far found illegal imports/ its dogs, and how they benefi t exports totalling £100k. The team are people across the UK, visit utterly delighted with him and are www.hearingdogs.org.uk so grateful.
www.hearingdogs.org.uk Autumn 2016 FAVOUR 15 GIFTS IN WILLS “YOU’RE GIVING MORE THAN MONEY” The Brewster family was struggling to adjust to daughter Olivia’s hearing loss – until Hal entered their lives, thanks to funding from a gift in a Will
DID YOU KNOW? Over half of all hearing dogs are funded by gifts in Wills
1630 FAVOUR Autumn 2016 2016 www.hearingdogs.org.uk t’s well known that our amazing hearing dogs change lives. What might be less well known is that one hearing dog can help an entire family – and that a gift in a Will can make this possible. IThis was the case with Olivia Brewster and her dog Hal. Olivia’s mum Karen explains: “Olivia started to lose her hearing when she was three years old. Over the next 18 months it steadily deteriorated. Nobody knew why. All we knew was that Olivia went from moderate to significant hearing loss. “Olivia started to hide herself away. It was just easier than trying to understand people. Meanwhile, myself, my husband, Olivia and her brother all got louder and louder without realising “THIS GIFT it. Shouting up the stairs, shouting across the dinner table. Just shouting all the time. We didn’t HAS CHANGED know it was the worst thing you can do to a OLIVIA’S LIFE deaf person.” They did know, however, that the situation was becoming increasingly stressful. AND HER Out of her shell FUTURE. WE’RE Then hearing dog Hal came along and changed everything, thanks to a gift in a Will ALL LOOKING that paid for his training and ongoing welfare. FORWARD The more he alerted Olivia to everyday sounds – giving her a little nose-nudge when her mobile NOW” phone rang, putting his big paws on the bed to wake her when the alarm bell sounded – the more confident and independent she became. and six members of staff, and told them about When they went out and about together, people Quick facts why she wore hearing aids and how Hal helped would notice his jacket, and want to talk to her her.” What a transformation… about him. Suddenly, instead of hiding away, she wanted to tell everyone about Hal, her No more stress new best friend. 1 Indeed, the entire family benefited. Now, instead Karen explains: “Olivia had previously been of shouting, when Karen wants Olivia, she just very reserved at school, but soon after she Gifts in Wills are quietly asks Hal to fetch her. He happily trots off got Hal she surprised everyone by asking crucial to the and leads her back to Mum. No fuss, no shouting. the headmistress if she could give a talk at Charity because No more stress. assembly. She stood up in front of 180 children we don’t receive As she says: “It was like taking the top off the pressure cooker – a sudden, collective sigh of any government relief. Hal brought a calmness to the madness.” funding Olivia and Hal were the featured partnership in our Christmas Appeal last year. Since then, Olivia has grown in stature and confidence. Karen 2 says: “I’m so proud of how far she’s come. She recently took up netball and within nine months Over half of all of starting, she won Player of the Year. hearing dogs are “If I could thank the person who left the gift in funded by gifts their Will, I would tell them they’ve given so much in Wills more than just money – their gift has changed Olivia’s life and her future. And I’m looking forward to our lives being less stressful. I’m looking forward to seeing Olivia’s confidence and independence 3 grow. Basically, we’re all looking forward now.”
Our vision is to provide 200 hearing dogs Find out more per year for deaf If you’d like to know more about including Olivia’s mum Karen people by 2020 a gift to Hearing Dogs in your Will, please also has a close call Steve Heyes on 01844 348133 or email bond with Hal [email protected] www.hearingdogs.org.uk Autumn 2016 FAVOUR 17 YOU & YOUR DOG 1
BE PREPARED
Check where and when fireworks displays are being held in your local area. Also ask your neighbours to let you know if they are planning anything. REMEMBER, Distraction tactics REMEMBER 2Distractions can work wonders. Distract your dog from the commotion outside by doing fun things indoors The loud noises and flashing lights of such as playing retrieve or trick training, offering tasty treats, toys and fireworks can be very frightening for verbal praise as rewards. Wherever your dog does choose to settle, dogs, but there are things you can do providing him with a long-lasting chew or toy can be a great distraction to minimise their distress from the noise going on outside. Photos: Paul Wilkinson Photos: Paul
Be a calm and comforting Stay calm presence at your dog’s side during fi reworks displays Ignore the fi reworks noise yourself. Stay calm – anxious owners can increase stress levels in their dog. Be as relaxed and normal as possible and your dog will mirror your mood. Reward calm 4 behaviour with doggie treats or playing with toys of interest. It’s OK to WA L K support BEFORE 5 your dog DUSK BE THERE Contrary to what you will often hear, if your dog is frightened it is 6Take your dog for a long walk while 3Do not leave your dog alone if OK to provide him with support it’s still light so that he is relaxed fireworks are expected. If you and comfort. Allow your pet and will not need to go out to the want to go out, get a friend who to settle where he feels safe – toilet once the fi reworks start. If knows your dog well to come and perhaps next to you. Don’t push he needs to be taken out again try sit with him, so he’s not left alone him away; ignoring your dog to wait until after any fi reworks have to try to cope by himself. may only make things worse. fi nished and keep him on a lead.
18 FAVOUR Autumn 2016 www.hearingdogs.org.uk YOU & YOUR DOG Create a den, complete with a comfy bed, for your dog to hide in 8 BE SECURE DOGGY Escape-proof your house. Keep doors and windows shut DOS and block off any dangerous Do stroke your dog: or unsuitable areas your gentle, non-threatening dog may get into. contact – such as stroking his chest or back – can boost oxytocin levels, to help override the fight or flight response. Do stroke your dog’s ears Make a ‘safe’ place between your fingers and Make sure your dog always has thumb, one at a time from the base to the tip. This somewhere to hide if he wants to and has 9 can help lower his heart access to this place at all times. You can rate and breathing. create a den, but he may choose a small, Do engage your dog’s other dark corner somewhere – and that is senses to help him become fi ne. Place a comfy bed in the den, with less focused on noise. Scent extra blankets for him to burrow in. work games can be useful and relaxing. Do play classical music for a soothing effect. Do give your dog a treat to chew – it can be a distraction and chewing 10 releases endorphins. BE FORGIVING Draw the curtains 7 DOGGY If your dog is destructive or goes to the Close the curtains or use blackout toilet in the house it is likely to be due to blinds to stop your dog being startled by DON’TS the stress caused by the fi reworks. Getting fl ashing lights. Keeping lights on in some Don’t take your dog to a angry will only aggravate the situation. rooms and leaving others in darkness firework display. It’s best to ignore it for the night, then will enable your pet to choose where Don’t let your dog outside seek advice from a behaviourist or trainer they feel safest. Use blankets along the while fireworks are being as it could be a sign of severe noise phobia. bottom of doors to block sound and light. let off. Don’t assume your garden is escape-proof. Don’t leave your dog on his own or in a separate room from you. Need more help? Don’t try to force your dog We profi le some of the products on the market to face his fears – he’ll just become more frightened. that can help dogs cope with stressful events Don’t forget to top up the water bowl. Anxious dogs pant more and get thirsty. Don’t change your routine more than necessary as this can stress dogs out. Don’t tempt him out if he retreats behind the sofa. Don’t get cross or shout as this will only make your PHEROMONE ANTI-ANXIETY SOUNDS SCARY – BEHAVIOUR pet more distressed. DIFFUSERS WRAPS THERAPY PACK COUNSELLOR Don’t punish your dog Talk to your vet about There is evidence that Sounds Scary is an If your dog suffers for showing fearful pheromone diffusers dogs fi nd the constant, easy-to-follow therapy from serious anxiety behaviour. such as Adaptil. gentle pressure of a pack, which includes a during fi reworks, These disperse wrap comforting. The specially made set of please seek advice calming chemicals best known anti- high-quality sound from a professional as into a room and may anxiety wrap is the recordings and guide. a long-term solution be a good option for Thundershirt. You can Hearing Dogs advocates will require behaviour your dog. Ideally, plug put it on your dog introducing these modifi cation. Your vet one in near to your before, during and recordings to pups as will be able to refer dog’s favoured resting after the fi reworks early as possible and it you to someone place, two weeks display to help reduce forms part of our dogs’ qualifi ed to offer Top up your dog’s water before the event. symptoms of anxiety. continued training. specialist advice. bowl as anxious dogs tend to pant more
www.hearingdogs.org.uk Autumn 2016 FAVOUR 19 AWARENESS “I COULDN’T COPE WITHOUT A HEARING DOG” Joanne Fortune tells us about living with Usher syndrome and how hearing dogs Spike and Barney have helped her
sher syndrome makes everyday life difficult, but our hearing dogs can help people with the condition to live more independently. Joanne Fortune Ulives in Sunderland with hearing dog Barney, a working Cocker Spaniel, who gives her self-confidence and courage. Joanne was diagnosed with Usher syndrome when she was 12 years old, and her twin brother also has the condition. “Doctors realised I had Usher syndrome when I failed an eye test. I have had regular checks to monitor any further deterioration ever since.” Joanne now has very narrow vision: “I have night blindness and find seeing in bright daylight very hard – my eyes are slow to react to changing levels of light.” Joanne’s parents put off telling her she had Usher syndrome until she was 19 years old. Quick facts “They were told by the eye specialist that, as well as having hearing loss, my brother and ABOUT USHER I would go blind,” she explains. “Mum and Dad SYNDROME thought that this would frighten us so didn’t tell us until we were older.” Usher syndrome is a genetic condition that causes hearing loss from birth, and sight loss over a “I felt so isolated” number of years. The sight loss The pair had progressive hearing loss from often starts in late childhood. birth and found the isolation very hard. As the sight loss gets worse, it “I thought my brother and I were the only becomes diffi cult for the person to ones to have Usher syndrome,” communicate, access information and move around safely. Usher says Joanne. “There was syndrome isn’t connected to not enough awareness learning disabilities or other CAN YOU or information about it physical problems. HELP? around at that time – it For a child to have the syndrome, To help us provide was the 1990s and there both parents must either carry more hearing dogs for was no internet or social the gene with a mutation (not people like Joanne, go media. My confidence showing any symptoms), or to www.hearingdogs. was very low. have the syndrome themselves. org.uk/donate
20 FAVOUR Autumn 2016 www.hearingdogs.org.uk AWARENESS
“I couldn’t go out in the dark on my own or to places where there were flashing lights, so I was unable to go to pubs or nightclubs when I was younger. I always had to rely on my mum and friends and only really enjoyed going out for meals,” says Joanne. School sports were a problem, made more difficult by the lack of awareness surrounding the condition. “I hated rounders, tennis and badminton,” she says. “It took me ages to locate the ball and most of the time I couldn’t see it at all against the bright sky. My friends used to laugh at me, which really hurt. I’d try to explain why I shouldn’t be made to do these sports, but the teachers insisted. I used to cry when I got home. The only “WHEN I FIRST sports I loved were swimming and running as I could compete as an equal.” GOT SPIKE MY Another big issue is that Ushers is invisible. INDEPENDENCE “I look fine so people get angry if I bump Spike was Joanne’s fi rst hearing dog and made her into them or knock things over,” says Joanne. IMPROVED A LOT. more independent and visible “They get aggressive and shout at me, I try to explain, but they walk away. It’s very I BECAME MORE upsetting.” Joanne would try to cope by walking slowly and looking from side to side CONNECTED TO to make sure no one was around her, but MY FAMILY or isolated and he was good company. found this very tiring for her eyes. Out in the community people began to AND FRIENDS” come over and chat to me; before I had Reaching out Spike, no one ever came up to me. He made It was only later, during visits to her specialist, me more independent, more outgoing and that Joanne started to meet other people with more visible.” Ushers. “I began to understand more about Spike retired in 2013 and moved in with a Ushers and share experiences with other people local family. “I could still see him from time who were the same as me; we shared our ups LIVING to time, meet them for walks and look after and downs, and ways to cope.” him when they were out for the day or on Joanne’s path also took a positive turn WITH holiday,” says Joanne. “It was important to when her first hearing dog, Spike, came into USHER me to have that continued contact with Spike.” her life. “When I first got Spike in 2003 my SYNDROME independence improved a lot. He changed A safe pair of paws When someone fi nds everything: he alerted me to the doorbell out that they have Joanne now has a new hearing dog, Barney. and I became more connected to my friends Usher syndrome, the news “I was excited to get Barney so I could and family. Knowing that Spike was there can be devastating. They feel safe again, and I fell in love as soon as lifted my depression. I no longer felt lonely will have had deafness or I saw him,” she says. “I now work part time hearing loss from birth, as a bar manager at my local Deaf club. and coming to terms with Barney tells me when someone rings the bell losing their sight as well from downstairs to my office upstairs. He can be very hard. However, with the right alerts me when the fire alarm goes off and training and support, follows me everywhere to make sure I am people with Usher okay. I don’t feel isolated because Barney syndrome can learn new is there with me all the time.” skills to help them keep Sadly, Spike passed away recently: “He was their independence. For almost 16 years old but I’ll never forget him example, they can learn and what he did for me; I was so isolated before how to create the best environmental conditions I had Spike to alert me to sounds. Barney is for them to use whatever just as clever and important to me as Spike. vision or hearing they I couldn’t cope without a hearing dog in my life. have. As Joanne’s story They never let me down and are crucial to me shows, our hearing dogs living independently with Usher syndrome.” can help here. As their vision gets worse, many people with Usher syndrome will learn to use More real-life stories Barney is continuing Spike’s some form of tactile To read more inspiring real-life stories good work, and Joanne bonded (touching) communication. and fi nd out about the work we do, visit with him immediately our website: www.hearingdogs.org.uk www.hearingdogs.org.uk Autumn 2016 FAVOUR 21 Kids Contact us! corner TALL TAILS Send all your funny Be inspired by the fabulous fundraising captions, stories and pictures to: kidscorner ideas of young Favour readers like @hearingdogs.org.uk Megan and Francesca
me more. My family buy me lots of different fabric so I don’t get bored Pedal making the same patterns. power Do you brand them all Francesca raised with your own ‘Made by Megan’ label? over £400 for My mum had some labels made for Hearing Dogs me but because I have been so busy making the bandanas I have not had Eleven-year-old Francesca Mason time to sew them all on. I have made rode the 50-mile route on the some for the Queen’s corgis and Hearing Dogs Sportive in July and I have sewn labels on them. I haven’t smashed her target of £300 to raise sent them to her yet. £417.86 (plus £68.75 Gift Aid). Could she be the next Victoria Pendleton? Are you planning to turn Donate at www.justgiving.com/ it into a business one day? fundraising/FrancescaCycles Maybe, but I would like to be an author or a teacher. “Just back from watching the Elite Will we see you on The Tour Series fi nale in Great British Sewing Bee Portsmouth. Thank Sew inspiring! one day? you to all those I would like to because sewing is one who have already Megan Candlin raised £300 of my hobbies. I have made an apron, sponsored me” selling her very own home- but nothing else yet. My mum is going sewn dog bandanas to help me make a dress. “Last weekend I What inspired you to make What else can you tell completed a 41-mile ride and today 17 and sell dog bandanas to us about yourself? miles. That’s it for support Hearing Dogs? I love animals. I like to help people. training. The next I got a sewing machine for Christmas. I love all types of art and I love time I ride, it will I like to sew with my mum and I just reading and writing. I have also been be the big one!” thought I would make some. I chose to going to dance classes since I was support Hearing Dogs because I’ve seen four and I have passed 13 exams. how much the dogs help people and I wanted to help too. Mum says: “Ready to go with “Meg chose Hearing Dogs because one of the hearing How many bandanas have she idolises her grandad, and his club dogs for support” you made so far? – the Morris Minor Owners’ Club – I’ve lost count but it’s around 200. I ask chose Hearing Dogs as their charity for £1.50 each, but most people give of the year 2016.”
22 FAVOUR Autumn 2016 KIDS CORNER
Facebook funnies
To see more hilarious and cute doggy pics, go to Make it! fb.com/hearing.dogs
Nicky Bratton: “Keep perfectly still… they’ll never know the difference!” Poké Ball treats for dogs Make these no-bake Poké Ball one-a-day treats for your dog Ingredients Method 220g sweet potato or Mix sweet potato (or blobs and roll into pumpkin purée pumpkin) purée, tahini small balls. Sonni Hulland: “Look, I helped you 90g tahini paste paste and milk (if you Roll and coat each ball shop, I’m not putting it all away too!” 2 tbsp sesame seeds have a food mixer turn in the jumbo oats. 60-70ml lacto-free or it to medium) and beat coconut milk until smooth. Gradually Turn into Poké Balls 225g rolled oats add the rolled oats In a small bowl dissolve 90g jumbo porridge oats (mixer at low speed). 1 tbsp beetroot powder 1 tbsp beetroot powder Beat until it looks like in 4 tbsp water. Dip thick sticky dough – each ball to coat half Makes approx. 30 add a little milk if it’s in the red liquid. Put on One ball is 60 calories too dry or add more a plate and freeze. Can oats if too wet. be served frozen or at Use a teaspoon to room temperature if Natalie Mcall: “One small step for scoop into 30–35 your dog prefers. dog, one giant leap for dog-kind”
Everyone’s going walkies! Paw-some puns! Canines companions and celebrities got together What type of markets do for our Great British Dog Walks this summer dogs avoid? Flea markets!
Why do dogs run in circles? Because it’s too hard to run in squares!
Why don’t dogs make good dancers? Because they have two left feet!
What do you call a Rachel Riley and our cover star Amanda Lamb enjoyed great dog detective? the walks, along with many Sherlock Bones! supporters and their dogs
STAY IN TOUCH: twitter.com/HearingDogs facebook.com/hearingdogs www.hearingdogs.org.uk
www.hearingdogs.org.uk Autumn 2016 FAVOUR 23 FRIENDS REUNITED Where are they now? Loyal supporters may remember Benjy, the final dog
to be sponsored through our Having Benjy is the perfect calm, accepting company Hearing Dog Friends scheme I need. Here I swam in the British Gas Great Swims Series to raise money for We caught up with him… Hearing Dogs
Shake paws with… enjy became the last dog I was getting them ready for bed when to be sponsored through I noticed Benjy had disappeared – he the Charity’s Hearing Dog was usually like my shadow. I called him, Friends scheme in 2009. but Benjy didn’t come running to me B Three times a year, he sent as he would normally – I panicked. The updates to his loyal sponsors through children and I searched all over the house. Valentine’s cards, summer postcards and Then I realised the one place I hadn’t Christmas cards. This continued until looked was the bathroom. Sure enough, 2011 when the Charity introduced its there he was; Benjy had jumped into the new puppy sponsorship scheme. bath I had just run for the kids, enticed Five years on and hearing dog Benjy, by the squeaky toys I’d thrown into the BENJY now eight years old, is still providing water! The kids thought it was vital support to Verity Joyce so funny [see picture, left]. Favourite food: Ham – and her new family. We “The sounds that Benjy he gets any medicines SPONSOR wrapped up in it asked Verity to describe alerts me to include Loves: Going under what Benjy has been up to A PUPPY! the doorbell, smoke each sheet when the beds since he dropped out of It’s easy to help a detector, alarm clock are made. Bringing gifts the limelight as a Friend… hearing dog recipient and fire alarms. But such as shoes to visitors “The best thing about like Verity. Find out more more than this, he helps Hates: Motorbikes – they Benjy is the fact that he at: www.hearingdogs. to make my deafness bark louder than him! gave me the confidence org.uk/puppy visible, so people treat me Favourite walk: The beach to adopt two boys, one with more understanding Likes to sleep: In summer, of whom is profoundly deaf. and awareness. on the fl oor or his bed; Benjy had been my hearing dog in winter, in his bed with lots of blankets for three years by that time, but adapted Keeping up the good work Favourite toy or game: to the boys fabulously. The youngest “Benjy also comes with me to work. I Catch the ball would try to stick his cochlear implants work in mental health and his character is Best friend (apart from on Benjy, or build Duplo bricks on him fabulous for that. He really knows how to Verity): Grandma – always while he was lying down. Benjy was very switch into work mode in his uniform and guarantees a walk! patient and if he’d had enough, he would be calm. The hard part for him is when just move away. I have a long day. If I have to attend a “A funny thing happened soon after the conference that finishes later, Benjy sits children joined our family. One evening and stares at me. I can tell by his face and
24 FAVOUR Autumn 2016 www.hearingdogs.org.uk FRIENDS REUNITED
“THE REASON I SPONSOR A PUP” “My stepdad had hearing loss and was a dog lover, so sponsoring a hearing dog seemed a fi tting way to remember him,” says Christine Powell from Newcastle. “Just before last Christmas, I got my fi nal update, telling me that Aslan had passed his training and had gone to live with a lady in Wales. “Then in January, on the anniversary of my stepdad’s funeral, I was sitting on my train home from work. I got off at my stop and noticed two ladies on the exit ramp with a hearing dog. We got talking and I told them I had been sponsoring a dog and had just had Aslan’s fi nal update. I said how much their dog reminded me of him; they looked at me in amazement The beach is Benjy’s and said, ‘But this is Aslan!’ favourite place for a walk “It was really special to actually meet Aslan and tell his new family about my stepdad, and why I had decided to become involved with Hearing Dogs.” the smiles around me that he is making loves them right back. Benjy remembers grumbling noises because it’s 4pm! But he’s people very well, even out of context. only communicating what most of us are This caused great amusement in the thinking and I always prepare the group supermarket once when Benjy recognised for what will happen in advance, so no one a veterinary nurse doing her shopping and really minds. let everyone know how pleased he was to “At work, Benjy settles very well and see her in his most vocal way! never demands attention unless alerting “I’ve been deaf since I was a baby Christine Powell (right) with me to a sound. While people are good at and when I was 11 I was diagnosed with Linda Bate and Aslan not distracting him when he has his coat Ménière’s disease. At 17 the drugs I was on, some people do ask to stroke him and given to treat the condition destroyed my I usually let them because he settles again vestibular system, or balance. I don’t know very quickly and enjoys the attention. what it is like to hear, so deafness is just part of who I am. We use sign language at “PLEASE Happy talk home (British and Irish sign languages), as “At home Benjy likes to get involved. He well as spoken English. SPONSOR ME” particularly likes to go under the sheets “Benjy makes my deafness visible and Indiana, a new sponsor pup, has lovely eyes. When this helps people respond with a positive when we make the bed – he goes under he was born, they were bright each layer and we have to pretend to carry attitude from the outset – he really has blue. They’ve gradually changed on making the bed with him underneath. broken down the barriers. He is also a big to beautiful, pale green eyes you He loves to ‘talk’ and is particularly vocal help with my balance, giving me stability could look into all day. when he is very happy! when walking him and also keeping me But you can’t, because he won’t “When he smells that we are near the physically active. It’s quite hard work stay still! He’s a puppy after all, and sea, he becomes so vocal it sounds like we having a balance disorder because our that means he loves running around and playing, and being around haven’t walked him for months! He loves brains are constantly disorientated, and it people. Whether it’s tickles or a the beach, and the snow. can be a battle to make ourselves carry on fuss, he’s happy to oblige. “Benjy is one of the few dogs who as normal. Sponsor Indiana by actually enjoys going to the vet. The staff “Having Benjy present is the perfect visiting www. always make a huge fuss of him and he calm, accepting company I need.” hearingdogs.org. uk/puppy
He’s such a character – he Indiana has beautiful loves to ‘talk’ and is particularly pale green eyes vocal when he is very happy! www.hearingdogs.org.uk Autumn 2016 FAVOUR 25 VOLUNTEER WITH US Puppy love Could you look after a hearing dog mum? Find out more at www.hearingdogs.org. What happens in the first eight weeks of a uk/volunteering hearing dog puppy’s life? We found out…
he first few weeks of a THE NEWBORN PUPPY: hearing dog puppy’s life are 0–1 WEEK OLD crucial for their development. A newborn puppy can crawl immediately Newborn puppies learn so – sometimes the length of their bed! much not only from their Although their eyes and ears are Thearing dog mum, but also from the sealed shut for the puppy’s first weeks, volunteer who looks after their mum full- they make lots of cute squeaks and time; known as a brood bitch volunteer. recognise mum’s scent straight away The puppies stay with their mum for Hearing dog puppies get daily health eight weeks before flying the nest in order checks to get them used to being to start the next exciting leg of their journey handled early on to becoming a life-changing hearing dog. They generally feed from mum straight We train a number of different breeds, away – certainly within the first couple mainly Labradors, Cocker Spaniels, Poodles of hours and Cockapoos. Here, we focus on a litter of PUPPY AT 2 WEEKS OLD Cocker Spaniels and their mum Bramble. Our hearing dog puppies are usually weighed daily to ensure a steady gain, and double their birthweight by 10 days old – the little chubsters! They also start to open their The puppies stay eyes gradually, but it takes a with their mum for few days. Their eyes are always blue in the beginning but soon eight weeks before change colour Puppies can usually lift themselves up flying the nest onto their front paws by 10 days old
26 FAVOUR Autumn 2016 www.hearingdogs.org.uk VOLUNTEERING
PUPPY AT FIVE WEEKS OLD Our hearing dog puppies are not only introduced to new people, but also to new surroundings. We begin by bringing them into different rooms of the house The puppies also play out in the garden lots more as this is a great way to get them used to the big outdoors Puppies don’t get their vaccinations until around eight weeks, so they aren’t able to go to public parks, but our breeding scheme volunteers take them outdoors and hold them to let them see and hear the traffi c – and to show them there’s BREEDING PUPPY AT THREE nothing to be afraid of WEEKS OLD SCHEME A puppy’s ears begin to open by around VOLUNTEERS 18 days, but it takes almost a week for them to open fully PUPPY AT SIX WEEKS OLD Rosemary and Dennis Edginton Their eyesight gets much stronger Our adorable puppies are full of this week, and they start to focus on character – and mischief – by this week from South Oxfordshire objects and faces They will have explored the house and What experience do you need? Our cute pups start to stand up this the garden by this stage, and will have Previous experience is not necessary. week, but they are still very wobbly even been out in the car for a spin! You’re allocated a Breeding Scheme Puppy teeth start making The pups are given the chance to play staff member who offers 24/7 support an appearance more as individuals, to show them they as well as advice and training. All we Once they have mastered standing, they are safe away from the litter needed to provide was our love and time. After we applied, we were given get to sample puppy food, but still get all This is the week our breeding scheme Teaka, a Miniature Poodle, when she their goodness from mum supervisors do a short behavioural was 15 months old. She is now nearly test, and it’s usually when we four and had her second litter in May. decide whether they will become a sponsor puppy How many puppies does a dog usually have? This varies according to the breed and dog. But generally the larger the dog, the more puppies they have. Poodles like Teaka generally have around four or fi ve puppies in a litter. PUPPY AT SEVEN–EIGHT WEEKS OLD Who names the puppies? These are the last weeks our hearing We do! We’re given the fi rst letter and dog puppies spend with their mum and all the puppies are named beginning siblings – but don’t worry, neither the with that. pups nor the mum mind one bit Is it hard giving up the puppies at They will have been fully weaned at eight weeks old? this stage, and eat four meals a day! Yes it is! But we do cope. Knowing They will also be well accustomed to trips that we’ve played a small part in a PUPPY AT FOUR WEEKS OLD in the car by now journey for that little puppy, who will By week four, our cute new puppies They fl y the nest during week eight eventually change a deaf person’s life, start to take their fi rst steps and and briefl y come to our Hearing Dogs is what really keeps us going. become very inquisitive training centre for checks, vaccinations What do you get out of it? This is when they understand the and to start the next step in their Being a volunteer with Hearing Dogs importance – and great fun – of journey to becoming a hearing dog. is joining a large family of like-minded playing with one another! They start Find out more about this people. We are passionate about the to ‘play bow’ and may give each stage at www.hearing Charity, and it enriches your life to other a friendly growl dogs.org.uk/puppy- learn what a partnership means to someone with a hearing dog. They also become interested in training-fi rst-step toys and soon learn how much fun What’s the best thing these can be about volunteering? They now start to pick up lots of I have made some really good doggy mannerisms from their mum, friends, and we are so proud which is very important of how our beautiful Poodle Teaka is the most wonderful, The pups will also be eating more and caring mum to all her pups. more by this week, and enjoying it more too – especially the Labrador puppies! www.hearingdogs.org.uk Autumn 2016 FAVOUR 27 Meet the expert expertsAsk the JILL HIPSON Jill is the BSL teacher Many deaf people use British Sign at Hearing Dogs, teaching Levels 1–3. She also teaches deaf awareness Language. Our resident expert Jill Hipson to our volunteers. has some tips for those keen to learn more
Is there a free way to learn a few signs or dip DID YOU into BSL occasionally? KNOW? There are several online BSL dictionaries, Deaf people in which are free, and also some good apps. the UK use BSL, but It is much better to use this method each country has its of learning signs because you can see own form of them being performed. Looking at a sign language printed dictionary doesn’t give you the same information about how to make the sign. Good sites are: Spreadthesign, Bslsignbank and Signbsl. Twinkle Fingers apps are available for iPhone and Android. Plus, Forest Bookshop (www.forestbooks.com) is dedicated to BSL resources. Also see facing page for the Fingerspelling Alphabet. Can I find BSL on YouTube? There is a huge amount of BSL on YouTube. Some videos are good – for example, Jayne Fletcher, BSL involves aka Fletch@, is a very well-known movement of hands, body, face and head performer. But beware: some videos should be approached with
Help! How can I find a Is there a way to learn and British Sign Language practise BSL online? class near me? If you are looking for a full, accredited There are currently two exam BSL course with exams as part of the boards offering British Sign Language package, www.BSLcourses.co.uk is the (BSL) qualifications. They are best place to go. You will need to make called iBSL and Signature. Both are sure you have a webcam and Skype to accredited by OFQUAL, the body take part; you’ll get one-to-one tuition that oversees exam boards. Find out with a highly qualified deaf teacher; if there is a BSL course near you by and can do the courses in your own visiting the websites of each exam time and at your own pace. board and looking at the list of For those wanting to practise in training centres that offer their between classes, Signworld offers a courses: www.ibsl.org.uk/center; variety of reasonably priced packages Find a BSL class near you and start learning www.signature.org.uk/where-can-i-learn for BSL learners.
28 FAVOUR Autumn 2016 www.hearingdogs.org.uk ASK THE EXPERTS
care as many are quite inaccurate. As a rule of the thumb, if the presenter is WHAT IS BSL? obviously deaf, the BSL is more likely to be correct. BSL is a visual It is a language in its fingerspelling language using hands, own right, separate to alphabet. This is Are there any BSL facial expressions and English, with its own used to spell names programmes on TV? body language. grammar structure. of people and There is a monthly magazine It is used mainly by It also has regional places, or where the programme called See Hear on people who have signs across the UK, sign isn’t known. BBC2, while some BBC programmes been deaf from a bit like regional Lip readers may are interpreted – for example, the birth, who are often spoken dialects. also use it to lunchtime news. BSL Zone is a website therefore part of the BSL also uses clarify words. Try it where you can browse and watch a Deaf community. the two-handed yourself below. wide variety of TV programmes made by deaf people for BSL users. There is something for everyone – ranging C from sitcoms, drama and children’s TV A to cookery and wildlife programmes. The presenters and actors all use BSL, and programmes have voiceovers and B D subtitles. BSL Zone also transmits its programmes on Film 4. H G It’s lovely when E F places want to make deaf customers feel KL welcome. I am very loyal to the places IJ that welcome me MN I run a small business and have a deaf customer. O P How can I make them feel welcome and supported? It’s lovely when places want to make Q ST deaf customers feel welcome. I am a very R loyal customer to the places in my home town that welcome me, but if I don’t feel welcome somewhere, I rarely go back. Here are a few things you can do: Learn how to sign prices and numbers Make eye contact and smile VW Provide alternative means of contact, for example, Facebook, email and text Put a pen and paper near the till, U X ready to write things down If a café or restaurant customer has to order at the till, it helps to have a menu Z on the counter, which they can point to. Y If customers are seated and giving their order, deaf people often prefer to point to things on the menu rather than give their order verbally.
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www.hearingdogs.org.uk Autumn 2016 FAVOUR 29 DID YOU KNOW? Before modelling and presenting property programmes, Amanda used to be an estate agent
Close-up with... AMANDA LAMB Amanda, originally from Portsmouth, started out as a model and in 1994 became the face of investment company Scottish Widows. In 2001, she became the main presenter of Channel 4’s A Place in the Sun, on which she still appears. She currently presents More4 property show Selling House with Amanda Lamb, helping vendors make over their homes to sell.
30 FAVOUR Autumn 2016 www.hearingdogs.org.uk CELEBRITY AMBASSADOR Paws for coffee... Presenter Amanda Lamb tells us how life has changed since she got her dog Badger and why she joined our Great British Dog Walk
re you a tea or a Has he learned any special tricks? What bit of your work do you coffee person? Not yet, but we’re working on it. Willow is enjoy most? I’m not a massive tea desperate to get him to learn how to high I get a lot of satisfaction from helping drinker so it has to be coffee, five, so that’s the school holiday mission. people find their dream homes and very strong and black. With helping people who have tried for months two children and a new Can you imagine living with hearing loss? to sell their homes without success. Apuppy, I need a kick-start in the morning! It’s unimaginable: so many of the things in life that I love involve hearing sounds. My What do you like to do in your You recently took part in our Great children laughing, the sound of the ocean free time? British Dog Walk at Osterley Park. What and the wind rustling in the trees. To have Sleep! With kids and a dog, it’s now a inspired you to get involved and what all of that taken away would feel, luxury. I’m a huge fan of cheeky siestas did you most enjoy about it? I imagine, incredibly isolating. when I get the chance. I also love yoga, Oh, I loved every second, it was a great reading, walking Badger in Bushy Park, day. The highlight of my day is taking London, and the odd coffee and catch- Badger, my Cavapoo puppy, for a walk and up with girlfriends. to be able to do that in such a beautiful Badger is an setting and raise awareness of such a great absolute joy – our If you could live anywhere in the world cause was the perfect combination. where would that be and why? children totally Margaret River in Western Australia: it’s What impact has Badger had on the most beautiful place imaginable. your family? adore him He is an absolute joy. Our children – Willow, Who would you most like to go on aged seven, and Lottie, two – totally adore a fantasy dog walk with – and why? him. He is now Willow’s alarm clock and What is your best tip for eliminating My grandparents – they passed away wakes her up every morning by jumping unwanted pet odours in the home? 15 years ago and I still miss them onto her bed for lots of licks and cuddles. Wash bedding and pets frequently. Burn every day. I would love them to meet We can’t imagine life without him. scented candles and open windows to give a my girls, husband and Badger; we’d go really good airing. I wash Badger’s toys and for a long walk in the park followed by Does Badger have any qualities or skills bedding once a week. So far, no smelly house! a lovely picnic. that would make him a good hearing dog? He’s incredibly loyal, picks things up easily You were the face of Scottish Widows from and is quite intelligent, so I think he’d be a 1994 to 2004. Did that encourage you to great candidate. organise your finances and make a Will? It made me get a pension. We have written Has Badger been easy to train? a Will in principle and it’s on our to-do list. One of the great things about Cavapoos Now I just need to do it! is that they are very easy to train. We had two sessions with a dog trainer What projects are you working on? and that was it. I use the ‘click and I’m just about to embark on a new series of Badger thanks Amanda treat’ method to train him, which he took Selling Houses and am launching a new travel for his Great British Dog to immediately. and luggage range with QVC this August. Walk experience
www.hearingdogs.org.uk Autumn 2016 FAVOUR 31