Registry of Motor Vehicles

UMS

User Manual

Doc. # T20847-0514

Registry of Motor Vehicles – UMS User Manual

Table of Contents

INTRODUCTION ...... v

SECTION 1: REGISTRATION SCREENS ...... 1 Chapter 1 - The URI Screen ...... 3 Chapter 2 - The URSR Screen ...... 15 Chapter 3 - The URSN Screen ...... 21 Chapter 4 - The URSV Screen ...... 27 Chapter 5 - The URN Screen ...... 33 Chapter 6 - The URVN Screen ...... 39 Chapter 7 - The RH Screen ...... 45 Chapter 8 - The VT Screen ...... 53 Chapter 9 - The R1C Screen ...... 59 Chapter 10 - The RBS Screen ...... 67 Chapter 11 - The RNF Screen ...... 71 Chapter 12 - The COR Screens ...... 75 Chapter 13 - The RA Screen ...... 81 Chapter 14 - The IMI Screen ...... 95

SECTION 2: LICENSE SCREENS ...... 101 Chapter 15 - The ULP Screen ...... 103 Chapter 16 - The LI Screen ...... 109 Chapter 17 - The LH Screen ...... 117 Chapter 18 - The LTH Screen ...... 123 Chapter 19 - The LN/LNO Screens ...... 127 Chapter 20 - The LNS Screen ...... 131

SECTION 3: MERIT RATING BOARD SCREENS ...... 135 Chapter 21 - Introduction to the Merit Rating Board ...... 137 Chapter 22 - The UMI9 Screen and UMIQ Screens ...... 145 Chapter 23 - The UMO Screen ...... 171 Chapter 24 - The UMA Screen ...... 185 Chapter 25 - The UMC Screen ...... 195 Chapter 26 - The UMVI Screen ...... 203 Chapter 27 - The UMVH Screen ...... 217 Chapter 28 - The UMVS Screen ...... 231 Chapter 29 - The MRBS Screen ...... 237

SECTION 4: UMS SCREENS...... 243 Chapter 30 - The UPOI Screen ...... 245 Chapter 31 - The UPIC Screen (Insurance Companies only) ...... 253 Chapter 32 - The UPA Screen (Insurance Companies only) ...... 261 Chapter 33 - The UPMV Screen (Insurance Companies only) ...... 271 Chapter 34 - The UPH Screen...... 277 Chapter 35 - The UPTH Screen ...... 283 Chapter 36 - The UVH Screen ...... 289

SECTION 5: NON-RENEWAL SCREENS ...... 295 Chapter 37 - The NRR Screen ...... 297 Chapter 38 - The NRL Screen...... 301

GLOSSARY ...... 305

Introduction iii Registry of Motor Vehicles – UMS User Manual

APPENDICES ...... 311 Appendix A - Plate Types ...... 313 Appendix B - ALARS Codes ...... 317 Appendix C - Function Keys ...... 349 Appendix D - Operator Summary Line Data by Type of Summary Line ...... 351 Appendix E - Surcharge Codes/ Standards of Fault ...... 353 Appendix F - At Fault Insurance Claim Reversal Reason Code ...... 365 Appendix G - Comprehensive Insurance Claim Reversal Reason Code ...... 367 Appendix H - Traffic Citation Judgment Code ...... 369 Appendix I - Security Policy ...... 373 Appendix J - Plate Cancellation Error Correction Form ...... 377

Introduction iv Registry of Motor Vehicles – UMS User Manual

Introduction

About this User Manual

This manual will allow you to maneuver through the Uninsured Motorist System (UMS) database screens, which consist of an integrated database. An integrated database means that an individual’s driver’s license and vehicle records, as well as a Company/Corporation’s FID/EIN and vehicle records, are linked.

The UMS system is part of a system called the Automated License and Registration System (ALARS). This system consists of multiple components including Licensing, Registration, Title, Suspensions, Accident Records, Inspection Maintenance, Non- Renewal, Policy, and Merit Rating Board information.

This manual is intended for use by the insurance industry, both Parent company and Insurance Agents. The access to particular screens is based on whether you can update our Policy database or not. Everyone has inquiry access. If you are a Parent company and have requested to be able to process policy information directly to the UMS database, you would also have access to update screens in order to perform the duties that are outlined in Chapter 175 Section 113A of the General Laws. This allows your company to serve your customers to the best of your company’s ability.

Please note that the screens in this manual may look different if you are not accessing them directly from the RMV. If you are accessing them through your service provider, they should provide you with a manual for their software.

We hope you find this manual to be helpful in serving your customers to the best of our capabilities. If you have questions about the UMS system, please call the UMS Department at 857-368-9770.

Function Keys Function keys are displayed in the message field on ALARS screens with a “PF” at the beginning followed by the number (e.g. PF1, PF2). However, these keys are labeled on keyboards with just an “F” at the beginning followed by the number (e.g. F1, F2). In this manual, function keys are shown with just the “F” followed by the number: the same way they are labeled on the keyboard. Please keep in mind that, when you see a key referred to as “PF” in ALARS, it is a reference to the corresponding “F” key on the keyboard.

Introduction v Registry of Motor Vehicles – UMS User Manual

About the UMS System

THE UMS CANCELLATION/REVOCATION PROCESS

The Uninsured Motorist System has been designed to help remove the uninsured motorist from the roads of the Commonwealth. The most important part of this system is the Cancellation/Revocation process. This process has been broken down into 4 distinct stages:

STAGE A The insurance company sends a statutory cancellation of Insurance notice to the consumer. The consumer then has 20 days to respond to the notice, and rectify the reason for which the cancellation notice was sent.

STAGE B After the 20 day period, if the situation for which the cancellation notice was sent has not been rectified by the consumer, the insurance company will electronically notify the Registry of the consumer's motor vehicle insurance policy cancellation. After receipt of this notice, the Registry will allow 23 days for the consumer to reinsure or rectify the reason for which the cancellation notice was sent.

STAGE C After the 23 day period, if the consumer has not reinstated with the current insurance company or obtained new insurance from a different carrier, the Registry will issue a revocation letter to the consumer. This letter will allow the consumer 10 days from the date of the notice in which to provide the Registry with proof of new insurance.

STAGE D If, after the 10-day period, the consumer has not provided the Registry with proof of new insurance, the Registry will revoke the consumer’s registration(s) and plate(s). After revocation, a report containing the consumer's name, address, and registration information will be forwarded to the local police for plate recovery. If insurance is purchased after the Revocation date, the consumer can keep the plates unless confiscated by the police, but there will be a minimum $100.00 reinstatement fee.

At any stage during this process the consumer may choose to stop the cancellation/revocation process by returning the registration(s) and plate(s) to the Registry for cancellation. The consumer will be issued 1 Plate Return Receipt, in which a copy should be forwarded to the insurance company.

Introduction vi Registry of Motor Vehicles – UMS User Manual

THE START OF THE CANCELLATION/REVOCATION PROCESS

The insurance cancellation process is initiated when one of the following situations occurs:

1) Non-Payment of Premium

2) Underwriting Reasons

3) Voluntary Cancellation

4) Fraud by Insured

5) Failure to Pay Surcharges

6) License or Registration Revoked

7) Void Policy

8) Dissatisfaction

9) Vehicle Sold

10) Transfer

11) Financed Account

12) Cancel/Rewrite

13) All Other

The insurance company has the right to cancel the consumer's automobile liability policy and inform the consumer of their decision under Chapter 175 Section 113A:

“That . . . no cancellation of the policy, whether by the company or by the insured, shall be valid unless written notice thereof is given by the party proposing cancellation to the other party giving specific reason or reasons for such cancellation at least twenty days in each case before the intended effective date thereof, which date shall be expressed in said notice.

“immediately upon the intended effective date of the cancellation of the policy, whether proposed by the company or by the insured, forwarded to the registrar of motor vehicles a notice, in such form as he may prescribe, containing such information to apprise the registrar of the particular motor vehicles registration on which the insurance is intended to be cancelled.”

Introduction vii Registry of Motor Vehicles – UMS User Manual

Once the insurance company issues a Statutory Cancellation notice and notifies the Registrar in the form prescribed, the cancellation process is initiated.

STAGE A Upon receipt of the Statutory Insurance Cancellation Notice, the consumer has 20 days in which to satisfy his/her current insurance company or obtain new insurance from a different carrier. The consumer may choose not to reinsure the motor vehicle(s).

The consumer may do any one of the following:

1. Take corrective action with the current insurance company, to satisfy the reason for which the original cancellation notice was sent.

2. Obtain a new automobile liability insurance policy from a new insurance carrier.

3. If the consumer chooses not to operate the motor vehicle(s), the consumer must return the plate(s) and registration(s) to the Registry and receive 1 Plate Return Receipt, of which a copy should be forwarded to the insurance company.

If the consumer does not take action as described above, the insurance company, according to Chapter 175, section 113A, will proceed with Stage B of the Cancellation/Revocation process.

STAGE B If the consumer has failed to satisfy the requirements of Stage A of this process, the insurance company will notify the Registry of the consumer's liability insurance cancellation. The company, either On-line (updates immediately) or through Tape Batch Mode, will send a cancellation notice to the Registry as outlined in Chapter 175 Section 113A:

“Immediately upon the intended effective date of the cancellation of the policy, whether proposed by the company or by the insured, forward to the Registrar of Motor Vehicles a notice, in such form as he may prescribe, containing such information to inform the Registrar of the particular motor vehicle registration on which the insurance is intended to be cancelled.”

The Registry will allow 23 days for (1) a notice of reinstatement, (2) the issuance of a new insurance policy, or (3) the returned registration(s) and plate(s).

*** NOTE: Once a consumer's motor vehicle liability policy has been cancelled (Stage B), the consumer may no longer operate the motor vehicle on the roads of the Commonwealth, unless a new policy is obtained.

Introduction viii Registry of Motor Vehicles – UMS User Manual

The insurance company must comply with the following procedures:

1. The insurance company must submit a cancellation to the Registry. The date provided on the cancellation must be equal to the intended cancellation effective date on the statutory cancellation notices to the consumer.

2. If the consumer has rectified the problem with the insurance company, the company should submit a new business or reinstatement transaction with the effective date of the original cancellation transaction.

The consumer may do any one of the following:

1. Take corrective action with the current insurance company to satisfy the reason for which the original cancellation notice was sent. This will result in reinstatement of the policy on the effective date of cancellation.

2. If the consumer obtains new insurance from a new carrier, that new carrier must report the New Business to the Registry within 23 days. This will prevent a revocation letter from being issued.

3. If the consumer chooses not to operate the motor vehicle(s), the consumer must return the plate(s) and registration(s) to the Registry, and receive 1 Plate Return Receipt, of which a copy should be forwarded to his/her insurance company.

*** NOTE: When submitting batch transactions it is critical that a new business or reinstatement be processed by the insurance company and submitted to the Registry within 23 days from the effective date of the cancellation. This stops the letter of intent to revoke the consumer's registration and plate(s).

If the Registry does not receive (1) a reinstatement transaction, (2) a new business transaction, or (3) the returned plate(s) and registration(s), the Registry will proceed with Stage C of the Cancellation/Revocation process.

STAGE C If, after 23 days, the consumer has failed to satisfy the requirements of Stage B of this process, the Registry will issue a letter of intent to revoke the consumer's plate(s) and registration(s) (see attachment A). The consumer has 10 days to notify the Registry of reinsurance or return the registration and plate(s). During this 10-day period, the consumer is considered uninsured.

At this stage, the insurance company cannot reinstate the policy. Either the current insurance company or a new carrier can submit a new business transaction.

The consumer may do any one of the following:

Introduction ix Registry of Motor Vehicles – UMS User Manual

1. Obtain a new Automobile liability insurance policy with either the old company or a new insurance carrier. If the insurance company does not notify the Registry immediately of the new policy, then it is recommended that the insured submit a RMV 3 form from his/her insurance company. The consumer will then need to bring the RMV 3 to a Registry office and pay a $25.00 processing fee. It is recommended that the company process the transaction ON-LINE.

2. If the consumer chooses not to operate the motor vehicles(s), the consumer must return the plate(s) and registration(s) to the Registry and receive 1 Plate Return Receipt, one of which should be forwarded to the insurance company. If, after the 10 days, the consumer does not take any corrective action in the manner prescribed above, the Registry will initiate stage D of the Cancellation/Revocation Process.

STAGE D If the 10-day period has elapsed, and the consumer or the company has not notified the Registry in the manner prescribed, then the consumer's registration(s) and plate(s) are REVOKED. On the 10th day at 12:01 a.m., the PRIMARY status on the customer's registration becomes REVO (Revoked). A short time after the REVO status is generated, the local police in the consumer's community are notified of the consumer's name, address, and registration information. Along with the local police, the Registry will also review the information for potential plate recovery. If the consumer is stopped by a police officer and cannot show proof of CURRENT insurance, the consumer risks prosecution for driving uninsured and/or unregistered. At this point, the registration has been revoked and the only process the insurance company can follow is to complete an RMV 3 for the consumer and instruct him/her to go to the Registry so he or she may pay the reinstatement fee of $100 to have the plates reactivated.

The consumer may do any one of the following:

1. Obtain an RMV 3 form from their agent/insurance company and bring it to the Registry to have the plates reactivated by paying a $50 reinstatement fee.

2. If the consumer chooses not to operate the motor vehicle(s), the consumer must return the plate(s) and registration(s) to the Registry and receive 1 Plate Return Receipt, of which a copy should be forwarded to the insurance company.

At this point, the revocation process is complete. If the consumer fails to obtain proper insurance, the consumer is operating the motor vehicle(s) in violation of the law. In doing so, the consumer is subject to fines and possible imprisonment.

Introduction x Registry of Motor Vehicles – UMS User Manual

COMMERCIAL POLICIES As of October 1, 1997, commercial policies must be electronically submitted to the Registry of Motor Vehicles. The same policy and procedures apply to a commercial policy, as does a private passenger policy. The only exception to not submitting vehicles on a commercial policy is the Section V registrations (dealer, repair, farm plates etc.). The Registry of Motor Vehicles will only accept a PAPER statutory cancellation notice covering Section V registrations. These cancellations should be mailed directly to the Dealer Repair Section at the Registry of Motor Vehicles. If a commercial policy has gone from a policy where the insurance company knew the scheduled vehicles, to a new insurance company that did not know the listed vehicles on the policy, the following action may be taken to avoid a revocation of their registration(s). The insurance agent/company must comply with the following procedures:

1. If the consumer obtains NEW commercial insurance from a new carrier, and the NEW commercial carrier does not know the scheduled vehicles, the NEW insurance company must complete an RMV 3 amendment form for each vehicle, ($25 amend for each vehicle) and submit it to the Registry for processing. Indicate on the form that there is a change of carrier and insurance coverage.

or

2. If the consumer obtains NEW commercial insurance from a new carrier, and the NEW commercial carrier does not know the scheduled vehicles, the NEW insurance company/agent can obtain all of the vehicles registrations and notify the insurance company who can process an Intervention form with the UMS department (no fee), which will stop or take the registration plates out of revocation.

The consumer must do the following:

1. Obtain a new commercial Motor Vehicle liability insurance policy from their current or a new insurance carrier.

2. If the consumer chooses not to operate the motor vehicle(s), the consumer must return the plate(s) and registration(s) to the Registry and receive 1 Plate Return Receipt, one of which should be forwarded to the insurance company.

Composite Rated Vehicles

The RMV/UMS position on composite rated vehicles (vehicles that your company knows or doesn’t know) is as follows:

Your agents prepare RMV-1s in order for your customers to register their vehicles. In this case you/your agents do know the specific vehicles that are on composite rated policies.

Introduction xi Registry of Motor Vehicles – UMS User Manual

You need to address this with your agents so that this information may be passed to the RMV.

The other issue is that in order to cancel a policy with the RMV, you need to report it electronically. In the past (prior to October 1997), when the RMV accepted paper cancels, we would have required that you tell us one of two things on a statutory notice of cancellation: the Plate number or the VIN number. So, even back when we were accepting paper (which we are no longer accepting), in order to get off of the policy, you must have known the vehicles. Otherwise, we would have ended up rejecting your paper cancel.

Frequently Asked Questions about UMS

Q. How many days does an Insurance Company have before putting a customer in danger of receiving an Intent to Revoke Letter, which gives the customer 10 days before he/she becomes revoked for Insurance?

A. Once the RMV’s UMS system receives an electronic cancellation notice from the Insurance Company, we look at the cancellation effective date and count from that day. Once 23 days goes by, we will send the registered owner a Letter of Intent to revoke the registration. The insurance company has 10 days from the date of the letter to update the policy electronically.

Q. What is the procedure if a registered owner receives a letter from the Registry saying they have been cancelled, but they know they have insurance?

A. The registered owner of the vehicle should get in touch with his/her Insurance Agent or Insurance Company. This way, your agent can either call the Insurance Company (Parent Company) for you, or they might send you to the Registry with a stamped RMV-3 form to amend your registration for a $25.00 processing fee.

Q. How long can I drive after my Insurance Company has cancelled my insurance?

A. You must cease operation of your vehicle on the date your Insurance Company notified you that you would be cancelled.

Q. What do I do if my plates become Revoked for lack of insurance? Can I continue to drive with these plates?

A. No, not until you obtain an RMV-3 form from your agent or insurance company and bring it to the Registry to have the plates reactivated by paying a $100 reinstatement fee.

Introduction xii Registry of Motor Vehicles – UMS User Manual

Q. What should I do if I move to another state? Can I keep my Massachusetts plates?

A. No. You must return your plates to the Registry of Motor Vehicles. You cannot keep Massachusetts plates if you move out of state. You must carry insurance from your new state (this does not cover Massachusetts plates). In addition, until you return those plates to the Registry, you will incur Excise Taxes.

Q. Should I report a policy for a trailer?

A. You do not need to report a trailer if the trailer is on a private passenger policy and it is listed as a rider on that policy.

Q. Is there a situation when I should I report a trailer policy?

A. You should report a trailer policy if the trailer is on a commercial policy, the trailer is more than 3,000 pounds and the registered owner is a corporation (non individual).

Q. Can I report a trailer that has no Vehicle Identification Number?

A. If the trailer does not have a vehicle identification number, weighs less than 3,000 pounds and is registered to an individual person, it would be listed on a rider, so the answer is NO, this trailer without a VIN number should not be reported to UMS.

However, if a trailer is OVER 3,000 pounds and for some reason doesn’t have a vehicle identification number, is listed on a commercial policy, and registered to a company/corporation, than the trailer can ONLY be updated to our system through our on-line screens and not through our data file transfer method.

Q. How can I avoid having my customers receive a letter stating that they do not have a Policy on File with the RMV/UMS System?

A. To avoid a letter from being mailed to your customer, the Parent Insurance company needs to be sure that all policies are reported to the RMV/UMS system in a timely manner. New business policies must to be accepted on our database within 23 days of the policy effective date. If for some reason, your original transmission to the RMV/UMS had an error, the company is required to make all corrections and resend the corrected policy back until it is accepted. The RMV will start looking at registrations with no policies on our system for 120 days. The actual number of days may change at the discretion of the RMV.

Introduction xiii Registry of Motor Vehicles – UMS User Manual

Q. How can I avoid having my customers receive a letter stating that they have an Expired Policy on file with the RMV/UMS system?

A. To avoid the issuance of an Expired Policy on File letter, your company needs to electronically send all customers new and renewal policies in a timely manner. This means that if your renewal rejected the first time you sent it in, you need to fix the error and resend it to the RMV/UMS system until it is accepted and we are showing that your customer, does in fact have a valid insurance policy. The RMV will start looking at registrations with EXPIRED policies on our system for 120 days. The actual number of days may change at the discretion of the RMV.

Introduction xiv Registry of Motor Vehicles – UMS User Manual

Section 1 Registration Screens

Section One – Registration Screens 1 Registry of Motor Vehicles – UMS User Manual

Section One – Registration Screens 2 Registry of Motor Vehicles – UMS User Manual

1 The URI Screen

About This Screen

Use the Registration/Title Inquiry (URI) screen to inquire on an individual or corporate registration and/or title.

To display the customer's registration/title record, enter one of the following fields:

¤ PLT TYP and REG # ¤ VIN # ¤ TITLE #

These fields are described in detail starting on the next page.

Section One – Registration Screens 3 Registry of Motor Vehicles – UMS User Manual

The URI Screen

Field Descriptions

Function Enter the function code URI and press Enter to display the URI screen.

MSG Displays system-generated messages.

Plt Typ Enter the plate type code that corresponds to the type of registration you are inquiring about. This field is required when you enter a registration number. For a complete list of plate type codes, see Appendix A.

Reg# Enter the registration number of the plate you are inquiring about. This field is required if you do not enter a VIN, title, or license number. It is used in conjunction with the PLT TYP field above.

Section One – Registration Screens 4 Registry of Motor Vehicles – UMS User Manual

Clr You may enter the color code of the plate for which you are inquiring. This is not a required field, but may be helpful to define specific registrations in plate series that have undergone a color conversion. Valid colors are:

Color Code Color R Red G Green Y Yellow B Blue A Authority S State M Municipal V Variable

VIN# Enter the vehicle identification number to inquire. This number can contain up to 17 characters. Most passenger and commercial vehicles since 1981 contain 17 characters. Homemade trailers weighing over 3,000 pounds require a Massachusetts VIN. This field is required if you do not enter a registration, title, or license number.

TTL# Enter the Massachusetts title number to inquire. This field is required if you do not enter a registration, VIN, or license number.

After you enter the information in the required fields and press Enter, the following fields display with data, if appropriate.

Lic #1 Displays the vehicle owner’s license number. If the owner is a corporation/company, a license number does not display. (This inquiry method is not recommended).

If the customer did not provide a license number at the time of registration, this field displays a system-generated X number (for example, X12345678).

Lic #2 Displays the second owner’s license number, if applicable.

FID# Displays the FID or EIN number of the corporation/company that owns the vehicle.

Lessee Displays the name of the lessee of the vehicle, if applicable.

Section One – Registration Screens 5 Registry of Motor Vehicles – UMS User Manual

RMV-1 Batch # Displays the system-generated batch number that represents the first transaction that combined this owner and vehicle. This number contains information for tracking purposes.

Owner 1 Name Displays the primary owner’s last name, first name, and middle name (LIC #1). If the owner is a junior, senior, etc., this displays in the middle initial field.

DOB Displays the primary owner’s date-of-birth (MM/DD/YYYY). Individuals with an X number may display a date-of-birth of 01/01/1901.

Owner 2 Name Displays the second owner’s last name, first name, and middle name of the second owner (LIC #2). If the owner is a junior, senior, etc., this displays in the middle initial field.

DOB Displays the second owner’s date-of-birth (MM/DD/YYYY). Individuals with an X number may display a date-of-birth of 01/01/1901.

Corp/Co Name Displays the name of the corporation/company identified by the number in the FID# field.

Mail Addr Displays the corporate owner’s or the primary owner’s mailing address (street name or P.O. box).

City Displays the mailing address city or town name.

ST Displays the mailing address state name.

Zip Displays the mailing address zip code.

Bld/Apt Displays the mailing address building or apartment number, if applicable.

Reg Only Mail Displays Y (yes) to indicate that the mail address on this record is for this registration only. Displays N (no) to indicate that it is not.

Resid Addr Displays the residential street address of the primary owner if it is different than the mailing address. This field is not used for corporations/companies.

City Displays the residential city of the primary owner, if it is different than the mailing address.

ST Displays the residential address state name.

Zip Displays the residential address zip code.

Section One – Registration Screens 6 Registry of Motor Vehicles – UMS User Manual

Bldg Apt Displays the residential address building or apartment number, if applicable.

Garage Displays the name of the city/town where the vehicle is garaged. This is the owner’s residential city—if the owner is an individual or the garage code—if the owner is a corporation. If a residential address does not exist, system defaults to the mail address city.

Reg Status Dt. Displays the primary/secondary status and an associated date. The date is the same as or beyond the original issue date of the registration. For a complete list of status codes, see Appendix B.

Reg Eff Dt Displays the date the registration became effective (MM/DD/YYYY).

Lifetime Paid This field is no longer used. An “N” will always display.

STKR# - DT Displays the inspection sticker # and the inspection date

INSP RSLT Displays the inspection result

Reg Exp Dt Displays the date the registration expires (MM/YYYY).

Model# Displays the model number of the vehicle (if applicable).

Style Displays the body style of the vehicle. For a complete list of body styles, see Appendix B.

Clr Displays the color(s) of the vehicle.

Cyl Displays the number of cylinders in the engine of the vehicle, if applicable (for example, 4, 5, 6, 8, or RO for Rotary).

Pass Displays the maximum number of passengers the vehicle can transport.

Doors Displays the number of doors on the vehicle.

Tran Displays a code to indicate the type of transmission in the vehicle: A (automatic) or M (manual).

Pwr Displays a code to indicate the type of fuel used in the vehicle: E (electric), G (gas), D (diesel), P (propane), B (Electric and Gas Hybrid), or C (Gasoline engine that can be easily converted to natural gas, propane, etc.)

Section One – Registration Screens 7 Registry of Motor Vehicles – UMS User Manual

Bus Displays a code to indicate the type of bus, if applicable. Valid codes are:

Code Bus Type D Department of Public Utilities R Regular P Pupil S School Bus V Van Pool

Seats Displays the number of seats in the vehicle if one of the following plate types was entered:

Bus School Bus School Pupil Transport Van Pool Limo

Wgt Displays the weight of the vehicle in pounds if one of the following plate types was entered:

Commercial Trailer

Ttl Status-Dt Displays the title status and the date that status became effective. For a complete list of title statuses, see Appendix B.

Ttl Dt Displays the month, day, and year the title was applied for.

Print Dt Displays the date the title was printed.

Purch Dt Displays the date the vehicle was purchased.

OD Displays the odometer reading at the time of purchase.

N/U Displays U (used) or N (new) to indicate whether the vehicle is used or new.

Prev Ttl St/# If the vehicle has been previously titled in Massachusetts or another state, the previous title state and title number display in this field.

Ttl Type Displays one of the following title type codes to indicate that the title has any special information. Valid values are:

Section One – Registration Screens 8 Registry of Motor Vehicles – UMS User Manual

Title Type Description S or SALVAGE Salvaged R or RECONST Reconstructed T or THEFT Recovered theft C or CLEAR Clear O or OWNER Owner retained P or PRIOR Prior owner retained

Brand Displays a code to indicate why a vehicle was salvaged or reconstructed (for previously-titled vehicles) and any additional information related specifically to the title type. Valid values are:

Clear Title Brands: BOND Bond posted UNDL Undisclosed lien MEMO Memorandum copy OALT Odometer may be altered ODIS Odometer discrepancy ORPL Odometer replaced

Primary Salvaged Title Brands: PART Parts Only REPR Repairable

Salvaged, Reconstructed, Recovered Theft, Owner Retained, and Prior-Owner Retained Title Brands:

FIRE Fire damage FLOO Flood damage SALT Salt damage THEF Theft COLL Collision VAND Vandalism OTHR Other

Reason Cd Displays the reason code. This is used to indicate why a title is in review and awaiting print or activation.

Code Description AUD Application was entered by an EVR End User or a branch BDP Bad payment OOP Owner or vehicle info entered incorrectly VCD Check the ninth digit in the VIN VIN VIN failed VINA ODM Odometer discrepancy

Section One – Registration Screens 9 Registry of Motor Vehicles – UMS User Manual

SAL Salvage Title Department has a case on record DOC Supporting document needed before title can be issued DUP Duplicate title applied for but not yet issued MYR Model year amended on registration MOD Model amended on registration STY Style amended on registration ATU Auto Theft Unit has a case on record OAL Original title application lost PRR Prior registration record MSC Problem with title application

Ttl Rtn St This field is not currently used.

Lien1 Type/Cd Displays the lienholder type and code. The two types of lienholders are C (corporate) and I (individual). Each lienholder has a five-digit code (for example, C/36126 = Ford Motor Credit and I/78650 = Joe’s Body Shop).

Name Displays the lienholder’s name.

Lien2 Type/Cd Displays the second lienholder type and code.

Name Displays the second lienholder’s name.

Ins Co Displays the three-digit insurance company code and name.

Orig Issue Dt Displays the month, day, and year the customer’s registration plate was issued.

NonProf Displays Y (yes) to indicate that the owner of the vehicle is a non- profit organization. Displays N (no) to indicate that the owner of the vehicle is not a non-profit organization.

Plt Order Displays the plate order status and the month, day, and Status/Dt year the plate was ordered, if applicable. The common status codes are I (issued) and O (ordered).

Last-Next Bill Displays the number of the excise run of the customer's last excise tax bill and the month and year of the customer's next excise tax bill.

Section One – Registration Screens 10 Registry of Motor Vehicles – UMS User Manual

Procedures

How to inquire on a registration

1. Enter URI in the FUNCTION field and press Enter to display the URI screen. The following message displays:

PLEASE ENTER REG NBR, VIN NBR, TITLE NBR OR LIC.

2. Enter the appropriate information in one of the following fields:

PLT TYP and REG # VIN # TTL # LICENSE #

3. Press Enter.

The URI screen displays the registration and/or vehicle information for the fields you selected. The following message displays:

INQUIRY PROCESS COMPLETE

When no information is available, the following message displays:

A RECORD MATCHING ENTERED KEY(S) WAS NOT FOUND

When a Registration is Duplicated on the System

When inquiring on a plate that was either issued to two people or the plate number is on the system twice with the same name but with different statuses, the system displays the following message:

DUP REGS EXIST - SOLE ACTV REG SHOWN

If this is not the person, go to the URSR screen to resolve the duplicate registration.

When a VIN is Duplicated on the System

1. When inquiring on a duplicate VIN, the system automatically displays the URSV screen.

2. Move the cursor to the desired VIN and press F9 to bring the vehicle information to the URI screen.

Section One – Registration Screens 11 Registry of Motor Vehicles – UMS User Manual

When the Registration Number is not Known

1. In the FUNCTION field, type URSN and press Enter. The following message appears:

PLEASE ENTER KEYS

2. To obtain the customer's registration information, key in the customer's last name, first name, middle initial, and date of birth (if available). Press Enter.

3. Change the function code to URI.

4. Using the arrow key, move the cursor to the desired record and press F4 to bring the record to the URI screen.

When Only a Partial Registration Number is Known

1. In the FUNCTION field, type URSR and press Enter. The following message appears:

PLEASE ENTER KEYS

2. To obtain the customer’s registration information, type the plate type and the partial plate number (must be the beginning characters of the registration number). Press Enter.

3. Once the desired information is found, type URI in the FUNCTION field, but do not press Enter.

4. Using your arrow key, move the cursor to the desired record and press F4 to bring the record to the URI screen.

When Only a Partial VIN is Known

1. In the FUNCTION field, type URSV and press Enter. The following message appears:

PLEASE ENTER KEYS

2. To obtain the customer’s vehicle information, type the partial VIN number and press Enter.

3. Once the desired information is found, type URI in the FUNCTION field, but do not press Enter.

Section One – Registration Screens 12 Registry of Motor Vehicles – UMS User Manual

4. Using the arrow key, move the cursor to the desired record and press F4 to bring the record to the URI screen.

Common Messages

Below are common messages that you may see while using this screen.

INQUIRY PROCESS COMPLETE

This message indicates that the specific information that you requested for the customer has been displayed.

DUP REG EXIST-SOLE ACTV REG SHOWN

This message indicates that a duplicate registration records exists. The active registration record is displayed.

PLATE TYPE INVALID

COLOR INVALID

These messages indicate that the code you entered is invalid. Refer to Appendix A for a complete list of plate type and color codes.

Section One – Registration Screens 13 Registry of Motor Vehicles – UMS User Manual

Section One – Registration Screens 14 Registry of Motor Vehicles – UMS User Manual

2 The URSR Screen

About This Screen

Use the Registration Scroll (URSR) screen to display registration information by registration number. The following registration data displays for each registration record found:

¤ Plate type, registration number, and color ¤ Model year of the vehicle ¤ Make of the vehicle ¤ Model name ¤ Color of vehicle ¤ Primary owner of each vehicle, listed by name (last, first, and middle initial) ¤ Primary registration status of the vehicle

To display the customer record, you enter the PLT TYP (plate type) and REG # (registration number) fields. If you know only part of the registration number, you can enter only that part of the number. In this case, all records with registration numbers that begin with the number you enter display.

In addition, you can enter the REG STATUS field to limit your search to only registrations with that particular status.

Section One – Registration Screens 15 Registry of Motor Vehicles – UMS User Manual

The URSR Screen

Field Descriptions

Function Enter the function code URSR and press Enter to display the URSR screen.

MSG Displays system-generated messages.

Plt Typ Enter the plate type code that corresponds to the type of registration you are processing to display the customer record. For a complete list of plate type codes, see Appendix A.

Reg # Enter the complete or partial registration number of the plate you are inquiring about to display the customer record. There are a maximum of 14 matches per screen display. If the complete number is entered, this number displays as the first match on the screen.

Section One – Registration Screens 16 Registry of Motor Vehicles – UMS User Manual

Color Displays one of the following color codes based on the plate type entered:

Color Code Color R Red G Green Y Yellow B Blue A Authority S State M Municipal V Variable

Reg Status Enter the status of the plate to display only those registrations that match this status. For a complete list of registration status codes, see see Appendix B.

After you enter the information in the required fields and press Enter, the following fields display with data, if applicable.

Plate Typ Displays the plate type code.

Reg Number Displays the registration number.

C Displays the color of the plate.

Model Year Displays the model year of the vehicle.

Make Displays the make of the vehicle.

Model Name Displays the model name of the vehicle.

Color Displays the color of the vehicle.

Owner Name Displays the name of the primary owner of the vehicle.

Status Displays the primary registration status of the vehicle.

Section One – Registration Screens 17 Registry of Motor Vehicles – UMS User Manual

Procedures

How to Inquire with a Complete/Partial Registration Number or Status

1. Enter URSR in the ENTRY CODE field and press Enter to display the URSR screen. The following message displays:

PLEASE ENTER KEYS

2. Enter the required fields and any additional fields you want to specify your search. These fields serve as a starting point for the search. The following message displays:

F8 FOR MORE RECORDS

Note: If more information is desired, press F8 to display the next page of information, or press F7 to display the previous page of information.

3. If you would like to begin viewing records from a record already displayed on a scroll screen, move the cursor down to the desired record and press F8. A new scroll page displays, beginning with the selected record.

How to Select a Specific Registration and Display on Another Inquiry Screen

1. Complete Steps #1 and #2 in the procedure above.

2. Once the desired information displays on the URSR screen, press HOME to bring the cursor to the FUNCTION field.

3. Enter the function code of the screen you would like this information transferred to, for example, URI. Do not press Enter.

4. Using the arrow keys, move the cursor to the line that contains the customer’s information and press F4. The vehicle and owner information pertaining to the registration information selected displays on the screen you requested.

When the Wrong Registration Information is Selected

If you select an incorrect record to view, or if you want to return to the URSR screen, follow the procedure below:

Section One – Registration Screens 18 Registry of Motor Vehicles – UMS User Manual

1. To return from the URI to the URSR screen, press HOME.

2. Enter URSR in the FUNCTION field and press F11.

This automatically displays the same page of the URSR scroll screen that you were previously on and allows you to search for and select another registration number.

How to Move into a Secondary Inquiry Session and Display Registration Information on the URI Screen

1. On the URSR screen (primary session), type the appropriate information in the desired fields, and press Enter.

2. Enter URI in the FUNCTION field.

3. Using the arrow key, move the cursor to the desired record.

4. Press F4 to move to a secondary session (URI).

The URI screen displays registration information for the registration number you selected.

You can continue to enter registration numbers to display additional registration information.

Common Messages

Below are some common messages that you might see while using this screen.

END OF SET ENCOUNTERED

Indicates that you have reached the end of the list of people for this transaction.

BEGINNING OF SET ENCOUNTERED

Indicates that the list shown begins at this point. If you are paging backward through a list of names (using the F7 key) this message tells you when the first name in the set is encountered.

REG MISSING - PLEASE REENTER

You attempted to bypass a field that requires data to be entered. Enter the appropriate information in this field.

Section One – Registration Screens 19 Registry of Motor Vehicles – UMS User Manual

Section One – Registration Screens 20 Registry of Motor Vehicles – UMS User Manual

3 The URSN Screen

About This Screen

Use the Registration/Vehicle Identification Number Owner Scroll (URSN) screen to find a vehicle identification number (VIN) or registration information. This screen displays all VINs and registrations attached to that person.

The only required field on this screen is NAME L (last name). To display the customer record, enter all or part of an owner’s name. You can also enter any of the following fields to narrow your search and limit the number of records that display:

¤ NAME F (first name) ¤ NAME M (middle initial or initials for Sr., Jr., etc.) ¤ DOB (date of birth) ¤ REG STATUS (registration status)

Another field, VIN DISPLAY, allows you to determine what type of information you want to display on this screen. For example, you can elect to display the vehicle identification number or registration information (plate type, color, registration number, and registration status).

These fields are explained in detail starting on the next page.

Section One – Registration Screens 21 Registry of Motor Vehicles – UMS User Manual

The URSN Screen

Field Descriptions

Function Enter the function code URSN and press Enter to display the URSN screen.

MSG Displays system-generated messages.

PG Displays the page number of the current scroll screen.

Name L: Enter the registered owner’s last name to display the record. You can enter part or all of the name. If you enter just part of the name, all customers whose name begins with the letters you enter display.

F Enter the registered owner’s first name or initial. Use this field to narrow the search and limit the number of records that display.

M Enter the registered owner’s middle name or initial. Use this field to narrow the search and limit the number of records that display.

Section One – Registration Screens 22 Registry of Motor Vehicles – UMS User Manual

DOB Enter the registered owner’s date of birth (MM/DD/YYYY).

Use this field to narrow the search and limit the number of names that display.

Vin Display Enter Y (yes) to display the VIN associated with the owner's registration. Leave this field N (no) to display the plate type and color, registration number, and registration status, but no VIN.

Note: Except for Y, characters in this field do not display after you enter all selection information and press Enter.

Reg Status Enter the appropriate primary registration status to display owner information or VIN numbers only for registrations having that status. Use this field to narrow your search and limit the number of records that display. Leave this field blank to display owner information or VIN numbers for all registration statuses.

After you enter the information in the required fields and press Enter, the following fields display with data, if applicable.

Owner Name/DOB Displays the owner’s name and date of birth. The owner’s name, address, and DOB are listed with each line of registration or VIN information.

Street/City Displays the street and city/town portions of the owner’s address.

ST Displays the state portion of the owner’s address. For a complete list of valid state, Canadian, and foreign codes, see Appendix B.

Vin/ Registration Depending on what you entered in the VIN DISPLAY field, Info displays the owner’s VIN or registration information. If VIN DISPLAY is Y, the VIN displays. If VIN DISPLAY is N, the registration information (registration number, plate type, color, and registration status) displays.

Status Displays the primary registration status if registration information is entered.

Section One – Registration Screens 23 Registry of Motor Vehicles – UMS User Manual

Procedures

How to Inquire on Registered Owner Information

1. Type URSN in the FUNCTION field, and press Enter. The URSN screen displays with the following message:

PLEASE ENTER KEYS

2. Enter the person’s last name. To specify your search, you can also enter the first and middle name, date of birth, VIN display, or registration status. These fields are optional, however.

3. URSN displays all owners who match the information you entered. If more than seven owner names are found, the following message appears:

F8 FOR MORE RECORDS

Note: To see more owner names, press F8 to display the next page of information. Press F7 to display the previous page of information.

4. To display a list of names that begins with a name already displayed on the scroll screen, move the cursor to the desired name and press F8. A new scroll page beginning with the selected name is displayed.

How to Transfer Information from URSN to URI

1. Type URSN in the FUNCTION field, and press Enter. The URSN screen displays with the following message:

PLEASE ENTER KEYS

2. Enter the person’s last name. To specify your search, you can also enter the first and middle name, date of birth, VIN display, or registration status; however, these fields are optional.

URSN displays all owners who match the information you entered.

3. Enter URI in the FUNCTION field, but do not press Enter.

4. Move the cursor to the owner you want to see on URI.

If necessary, use F8 to scroll to the page that displays the owner name.

Section One – Registration Screens 24 Registry of Motor Vehicles – UMS User Manual

5. Press F4 to display the URI screen with detailed registration information. The URI screen displays registration and title information for the owner you selected.

When Wrong Person Information is Selected to Another Screen

If you carry over the wrong person to another screen, return to URSN and select the appropriate person. See "Return to URSN Screen."

How to Return to URSN Screen

To return to URSN, do one of the following:

¤ If you accessed URI by pressing F4, change the function code to URSN and press F11. (F11 returns you to the first page of the scroll.)

¤ If you accessed URI by pressing F16, press F11 or F16 again. (Both keys return you to the scroll page you selected from.)

Continue to select registrations on URSN to carry over and display in detail on URI, or go on to another function.

Common Messages

Below are some common messages that you may see while using this screen.

END OF SET ENCOUNTERED - NO MORE RECORDS

Indicates that you have reached the end of the list of people for the keyline information entered.

LAST NAME IS REQUIRED

You attempted to search on a first name only. Type the person's correct name. Last name is a required field.

Section One – Registration Screens 25 Registry of Motor Vehicles – UMS User Manual

Section One – Registration Screens 26 Registry of Motor Vehicles – UMS User Manual

4 The URSV Screen

About This Screen

Use the UMS Registration Scroll by Vehicle Identification Number (URSV) screen to display the following registration information:

¤ Vehicle identification number (VIN) ¤ Plate type, registration number and color of plate ¤ The primary owner of each vehicle—listed by last name, first name, and middle initial ¤ Primary status of the registration

This screen can also be used to select a particular registration for display on another screen. This is explained in more detail in the Procedures section at the end of this chapter.

To display the customer record, enter the vehicle identification number in the VIN # field. If you know only part of the VIN, you may enter only that part of the number. In this case, all records with VINs that begin with that number display.

You can also enter information in the REG STATUS field to limit your search to only registrations with that particular status.

Section One – Registration Screens 27 Registry of Motor Vehicles – UMS User Manual

The URSV Screen

Field Descriptions

Function Enter the function code URSV in this field and press Enter to display the URSV screen.

MSG Displays system-generated messages.

PG Displays the page number of the current scroll screen.

Vin # Enter the vehicle identification number to display the customer record. If you know only part of the VIN, you may enter only that part of the number. In this case, all records with VINs that begin with that number display.

The VIN number can contain up to 17 characters. Most passenger and commercial vehicles since 1981 contain 17 characters. Homemade trailers weighing over 3,000 pounds require a Massachusetts-assigned VIN.

Section One – Registration Screens 28 Registry of Motor Vehicles – UMS User Manual

Reg Status Enter the primary status of the plate to display only registrations with that primary status. For example, if you enter ACTV (active), only information with active registrations for the VIN number you enter will display.

After you enter the information in the required fields and press Enter, the following fields display with data:

Vehicle ID Displays the vehicle identification number. Number

Plate Typ Displays the plate type code.

Reg Number Displays the registration number.

C Displays the color of the plate.

Owner Name Displays the name of the owner of the vehicle.

Status Displays the primary registration status of the vehicle.

Procedures

How to Inquire by VIN or Registration Status

1. Enter URSV in the FUNCTION field and press Enter. The following message displays:

PLEASE ENTER KEYS

2. Enter information in the required fields and any additional fields to specify your search, and press Enter.

3. The following message displays:

F8 FOR MORE RECORDS

If more information is desired, press F8 to display the next page of information or press F7 to display the previous page of information.

Note: If you would like to begin viewing records from a record already displayed on the screen, move the cursor to the desired record and press F8.

Section One – Registration Screens 29 Registry of Motor Vehicles – UMS User Manual

Once you press F8, a new scroll page displays beginning with your selected record.

How to Select a Specific VIN to View on Another Inquiry Screen

1. Complete steps #1 and #2 in the procedure above—How To Inquire By VIN Or Registration Status.

2. Once the desired information is found on the URSV screen, press HOME to bring the cursor to the FUNCTION field.

3. Change the function code to the screen to which you want the information transferred, for example URI, but do not press Enter.

4. Move the cursor, using the arrow keys, to the line that contains the information and press F4. The vehicle and owner information pertaining to the registration information selected displays on the screen you requested.

When the Wrong Vehicle/Registration Information is Selected

If you select an incorrect record to view, or you want to return to the URSV screen, follow the procedure below:

1. To move from the URI back to the URSV screen, press HOME.

2. In the FUNCTION field, type URSV and press F11.

3. The previous page of the URSV scroll screen is displayed, allowing you to search and select another VIN.

How to Move Into a Secondary Inquiry Session and Display Registration Information on the URI Screen

1. On the URSV screen (primary session), key the keyline field(s) you want and press Enter.

2. In the FUNCTION field, type URI but do not press Enter.

3. Using the arrow key, move the cursor to the desired record.

4. Press Shift and F4 to move to a secondary session (URI).

5. The URI screen displays registration information for the registration number you selected.

Section One – Registration Screens 30 Registry of Motor Vehicles – UMS User Manual

6. You may continue to enter registration numbers while on URI.

7. To exit the secondary session (URI) and return to the primary session (URSV), press Shift and F4.

Common Messages

Below are some common messages that you may see while using this screen.

END OF SET ENCOUNTERED

Indicates that you have reached the end of the list of people for this transaction.

BEGINNING OF SET ENCOUNTERED

Indicates that the list shown begins at this point. If you are paging backward through a list of names (using the F7 key) this message tells you when the first name in the set is encountered.

Section One – Registration Screens 31 Registry of Motor Vehicles – UMS User Manual

Section One – Registration Screens 32 Registry of Motor Vehicles – UMS User Manual

5 The URN Screen

About This Screen

Use the UMS Registration Scroll (URN) screen to display registration information for corporations and/or companies.

The only required field on this screen is the CORP/CO NAME (corporation/company name) field. You can also enter three additional fields to narrow your search and specify the information that displays on this screen. These additional fields are:

¤ ACTIVE PLATES—Allows you to display only active plates assigned to corporations/companies.

¤ EXACT CORP/CO NAME—Allows you to display only those corporations/companies that have the name you enter.

¤ CORP/CO ONLY—Allows you to display corporation/company names and addresses only or include registration information.

These fields are described in detail starting on the next page.

Section One – Registration Screens 33 Registry of Motor Vehicles – UMS User Manual

The URN Screen

Field Descriptions

Function Enter the function code URN in this field and press Enter to display the URN screen.

MSG Displays system-generated messages.

Corp/Co Name Enter the name of the desired corporation or company to display the record.

Active Plates Enter Y to display only active plates assigned to the corporations/companies. Leave this field N to display all plates assigned to the corporation/company.

Section One – Registration Screens 34 Registry of Motor Vehicles – UMS User Manual

Exact Match Enter Y if you want the system to search only for On Corp/Co corporation/company names that match the exact spelling of the Name name you typed (through the first 20 characters). Leave this field N, if you do not want an exact match on the name. In this case, the system displays all corporations/companies with names similar to the one you entered.

Corp/Co Only Enter Y to display only corporate names and addresses. Leave this field N to display registration information with corporate names and addresses.

Owner Name Displays each corporation/company by name and address and Addr (city and state).

FID# Displays the company or corporation’s Federal identification (FID) number or Employer Identification Number (EIN).

Own Indicates who created the NOWN: C (Citation/MRB), R (Registry), D (Dealer Repair), V (RMV formerly MRB), or E (RMV formerly Dealer/Repair).

Stat The status of a registration. This field represents the primary status of the registration. The most common primary statuses are ACTV (Active) and EXP (Expired). For a complete list of primary status codes, see Appendix B.

Typ Displays the type of plate issued; for example, CON = commercial and PAN = passenger. For a complete list of plate type codes, see Appendix A.

C Displays the color of the plate issued. Valid colors are:

Color Code Color R Red G Green Y Yellow B Blue A Authority S State M Municipal V Variable

Reg Num Displays all registration numbers belonging to that corporation or company.

Note: Registrations are displayed in registration number order, from left to right.

Section One – Registration Screens 35 Registry of Motor Vehicles – UMS User Manual

Procedures

How to Inquire on the URN Screen

1. In the FUNCTION field, type URN and press Enter. The following message appears:

PLEASE ENTER CORP/CO NAME

2. Enter the complete or partial corporation/company name in the CORP/CO NAME field.

3. If you want to narrow your search, enter the three additional fields—ACTIVE PLATES, EXACT MATCH ON CORP/CO NAME, AND CORP/CO—to specify the data that displays. You can also leave the default values, which is an “N” in these fields. For more information on these fields, see the specific field descriptions earlier in this chapter.

4. Press Enter. The screen displays all records found that match the information you entered. If there is more data to be displayed, the following message appears:

ENTER F8 TO BEGIN SCROLL

If no other pages of data exist, the following message appears:

END OF SET ENCOUNTERED

5. If you do not see the desired company on this page and more selections exist, press F8 to page forward. To view a previous page, press F7. If you would like to begin viewing records from a record already displayed on the scroll screen, move the cursor down to the desired record and press F8. A new scroll page displays, beginning with your selected record.

How to Select a Specific Corporation/Company

This function can only be performed when registrations are displayed. It is valid only when CORP/CO ONLY = N.

1. In the FUNCTION field, type URN and press Enter. The following message appears:

PLEASE ENTER CORP/CO NAME

Section One – Registration Screens 36 Registry of Motor Vehicles – UMS User Manual

2. Enter the complete or partial corporation/company name in the CORP/CO NAME field.

3. Enter N in the CORP/CO ONLY field to display registration information with the corporation/company name and address.

4. If you wish to narrow your search, enter a “Y” in the two additional fields— ACTIVE PLATES and EXACT MATCH ON CORP/CO NAME. You can also leave the default values, which is an “N,” in these fields. For more information on these fields, see the specific field descriptions earlier in this chapter.

5. Press Enter. The screen displays all records found that match the information you entered.

6. In the FUNCTION field, type the function code of the screen to which you want the information transferred to (URI, for example). Do not press Enter.

7. Using the arrow keys, move the cursor to the plate you want and press F4. This displays the information you requested.

When you Select the Wrong Corporation/Company Name

1. In the FUNCTION field, type URN.

2. Press F11.

The same page of the URN scroll screen that you were on previously displays, and allows you to search and select another company.

How to Display Registration Information on the URI Screen

1. From the URN screen (primary session), type the corporation/company name about which you are inquiring and press Enter.

2. In the FUNCTION field, type URI.

3. Using the arrow keys, move the cursor to the plate you want.

4. Press F4 to move to a secondary session of the URI screen to view specific information about the plate requested.

5. The URI screen displays registration information for the corporation/company name you selected.

Section One – Registration Screens 37 Registry of Motor Vehicles – UMS User Manual

Common Messages

Below are some common messages that you may see while using this screen.

NO RECORDS FOR THIS KEY ON DATA BASE

You entered a company/corporation name that has no records or information associated to it. Check that you have the correct company, or reenter a new name.

PLEASE ENTER CORP/CO NAME

You attempted to bypass the CORP/CO NAME field and this field is required.

Section One – Registration Screens 38 Registry of Motor Vehicles – UMS User Manual

6 The URVN Screen

About This Screen

Use the National Automobile Dealer’s Association (NADA) Value Guide Inquiry (URVN) screen to obtain four different valuations and the weight of a used vehicle by entering the vehicle’s identification number. Price values include the Manufacturer Suggested Retail Price (MSRP) for excise tax purposes and the NADA trade-in value for sales tax purposes.

To display the NADA value record, you enter only the VIN # and Odom fields. If, however, you are inquiring about a vehicle manufactured prior to 1981, you must also enter the following fields:

¤ MAKE

¤ MODEL-YEAR

These fields are described in detail starting on the following page.

Section One – Registration Screens 39 Registry of Motor Vehicles – UMS User Manual

The URVN Screen

Field Descriptions

Function Enter the function code URVN and press Enter to display the URVN screen.

MSG Displays system-generated messages.

VIN Enter the Vehicle Identification Number of the vehicle to be displayed on the record. In most cases, this number must contain 17 characters. All passenger and most commercial vehicles since 1981 contain 17 characters. The model year displays automatically. For vehicles with a model year prior to 1981, enter the NCIC number.

Make Enter the make, for vehicles prior to 1981, to display the record. For a list of NCIC make names, see Appendix B.

Model-Year Enter the vehicle’s model year, for vehicles prior to 1981, to display the record.

Section One – Registration Screens 40 Registry of Motor Vehicles – UMS User Manual

Odom Enter the vehicle's odometer reading.

After you enter the information in the required fields and press Enter, the following fields display with data, if applicable.

Weight Displays the vehicle’s weight.

MSRP Displays the manufacturer’s suggested retail price (when the vehicle was new).

Loan Displays the vehicle’s loan value.

Retail Displays the vehicle’s current retail value.

Trade-In Displays the vehicle’s current trade-in value.

Series Desc Displays a description of the vehicle from the NADA Official Used Car Guide.

Sub Make Desc Displays a description of the vehicle from the NADA Official Used Car Guide.

Body Style/ Displays a description of the vehicle from the NADA Type Desc Official Used Car Guide.

Procedures

How to Inquire About NADA Values

For a vehicle manufactured prior to 1981, enter the NCIC number in the VIN field, the make and model year, and the odometer reading.

For a vehicle manufactured 1981 or later, enter the VIN and odometer reading. The make and model year display automatically.

Section One – Registration Screens 41 Registry of Motor Vehicles – UMS User Manual

How to Access NADA Values from the UVH Screen

1. Change the function by entering URVN in the FUNCTION field.

2. Press F6. URVN displays in primary session.

3. To return to the UVH screen, change the function by entering UVH in the FUNCTION field (do not press Enter) and press F6 again.

How to Access NADA Values from the URI Screen

1. Change the function to URVN (do not press Enter). 2. Press F6. URVN displays in primary session. 3. To return to the URI screen, change the function by entering URI in the FUNCTION field (do not press Enter) and press F6 again.

How to Access NADA Values from the UPA Screen

1. Change the function to URVN (do not press Enter).

2. Move cursor to appropriate vehicle information line and press F3. URVN displays in secondary session.

3. To return to the UPA screen, press F11.

How to Access NADA Values When Duplicate Registrations Display on the URSR Screen

1. Change the function to URVN (do not press Enter).

2. Move the cursor to the appropriate registration line.

3. Press F4. URVN displays in primary session.

How to Access NADA Values When Duplicate VINs Display on the URSV Screen

1. Change the function to URVN (do not press Enter).

2. Move the cursor to the appropriate vehicle information line.

3. Press F4. URVN displays in primary session

Section One – Registration Screens 42 Registry of Motor Vehicles – UMS User Manual

Common Messages

Below are some common messages that you might see while using this screen.

CRITICAL VIN ERROR

You entered a VIN with an error that is sufficient to prevent any vehicle information from being displayed.

NON-CRITICAL VIN ERROR

You entered a VIN with a minor error, which still allows vehicle information to be displayed.

Section One – Registration Screens 43 Registry of Motor Vehicles – UMS User Manual

Section One – Registration Screens 44 Registry of Motor Vehicles – UMS User Manual

7 The RH Screen

About This Screen

Use the Registration History (RH) screen when you need detailed historical registration information. This is a scroll screen that displays all owners (individual or corporation) and vehicles that have ever been associated with a registration. For example, if you have a question about when the customer owned the vehicle with that particular registration.

To display registration history information on this screen, you must enter the plate type and registration number. When you enter the required fields and press Enter, this screen gives you the following information:

¤ Any current and all previous owners who had vehicles with this registration attached. ¤ Up to 12 vehicle records for each owner, including the vehicle identification number (VIN), make, and model, if applicable. ¤ A history number displays for each owner that indicates how many of the vehicles listed for an owner now have new registration numbers attached. This number displays in the HST# field. ¤ The date that the registration was originally issued to each owner listed on the screen. ¤ The primary status of the registration for each owner listed and the date the registration was last updated.

You may transfer a registration number to the RH screen from another screen when you need detailed historical information about that registration. You are also able to transfer the registration number, VIN, or owner name from the RH screen to other screens to obtain additional information. For more information, see the Important Notes and Procedures sections later in this chapter.

Note: If you transfer information from RH to another screen and you then want to return to the page of the RH screen you were on earlier, you must use F11. For more information, see the procedure How to Return to the RH Screen.

Section One – Registration Screens 45 Registry of Motor Vehicles – UMS User Manual

The RH Screen

Field Descriptions

Function Enter the function code RH and press Enter to display the RH screen.

Plt Typ Enter the plate type code that corresponds to the registration on which you are inquiring. This field is required. For a complete list of plate type codes, see Appendix A.

Reg # Enter the registration number of the plate on which you are inquiring. This field is required.

Clr You may enter the color code of the plate on which you are inquiring. This is not a required field, but may be helpful to define specific registrations in plate series that have undergone a color conversion. Valid colors are:

Section One – Registration Screens 46 Registry of Motor Vehicles – UMS User Manual

Color Code Color R Red G Green Y Yellow B Blue A Authority S State M Municipal V Variable

Owner/Corp Displays a list of all the owners that were ever associated Name with the registration number and plate type you entered in the REG# and PLT TYP fields. If the owner is an individual, the name displays in the following order: last, first, middle initial and/or titles such as Jr., Sr., etc. If the owner is a corporation, this field displays the first 40 characters of the corporation name.

When there are multiple owners associated with the registration number, the owners are listed in chronological order. The first owner that displays is the most recent owner of the registration. The last owner that displays is the first, or original, owner.

Hst # For each owner that is displayed, this field indicates the number of historical vehicles. Historical vehicles are those vehicles that once had this registration number attached, but now have new registration numbers. These vehicles may have a new owner or the same owner; as long as they have new registrations, they are considered historical vehicles.

In some cases, the number of historical vehicles does not match the number of vehicles you see listed for an owner. This is because not all vehicles listed for an owner are historical vehicles. One vehicle may currently have the registration attached. Another vehicle may have had the plate removed, but for some reason, may not have been given a new plate. Only vehicles that are given new registrations are considered historical vehicles.

For example, let’s say that there are three owners associated with the registration number you entered: Owners A, B, and C. Here are their stories:

Owner A has only one vehicle with this registration and is the current owner of the vehicle.

Section One – Registration Screens 47 Registry of Motor Vehicles – UMS User Manual

Owner B owned three cars that were all associated with the registration, but sold them. All three cars received new registrations.

Owner C owned two cars that were associated with the registration and sold one car, which was given a new registration. Owner C still owns the second car, but cancelled the registration.

The following example shows the values that display in the HST# (history number) field for each of these owners:

Owner A has no historical vehicles. This means that this owner is the current owner of the vehicle that is associated with the registration number (plate attached). Owner B has three historical vehicles. This indicates that all three vehicles now have new registrations. Owner C has only one historical vehicle, indicating that only one of the two cars was given a new registration. Following are additional situations that effect the vehicle history number:

¤ A database error message may display in the VIN field, indicating that a vehicle record was not located on the database. This vehicle is considered historical and adds to the vehicle number in the HST# field. For more information, see the VIN field description. ¤ If a car is sold and registered in another state, it is not included as a historical vehicle. ¤ If NO VEHICLE displays in the VIN field, the system considers this a historical vehicle. For more information, see the VIN field description.

Orig Iss Dt Displays the original issue date of the registration for a particular owner.

Reg Status Displays the primary status of the registration. The primary status is always the current status of the registration. Valid values are:

ACTV Active CAPR Cancelled—plate returned CA19 Cancelled—lost plate EXPI Expired SWAP Swapped plate for another REVO Registration revoked

Section One – Registration Screens 48 Registry of Motor Vehicles – UMS User Manual

DT Displays the date that the status of the registration was last updated. The time between the original issue date and this date is the period of time the owner had this registration.

VIN Displays the vehicle identification numbers for up to 12 vehicles associated with the registration number and owner. Vehicle identification numbers are listed in chronological order with the most recent being listed first.

Note: Although only 12 vehicles are displayed, there may be more vehicles in the record. You may review additional records on the VT screen.

In addition to the vehicle identification number, there are two additional values that can display in the VIN field. These are:

¤ NO VEHICLE ¤ NO VIN

NO VEHICLE indicates that the registration was not associated with a vehicle for a certain period of time. The system counts this period of time as a historical vehicle. The NO VEHICLE line, therefore, adds one vehicle to the number of historical vehicles in the HST # field.

NO VIN indicates that the vehicle associated with the registration is a homemade trailer weighing less than 3,000 pounds or a manufactured trailer weighing less than 3,000 pounds with no vehicle identification number.

The following database error message may, occasionally, display in this field:

LR ERROR - CALL DP. VEHC RECORD MISSING ON DBASE. SURR=XXXXXXXXX.

This is a line read error, indicating that there is a vehicle associated with the owner and registration that could not be found on the database. You do not need to take any action; however, note that this record is considered a historical vehicle. It, therefore, adds one vehicle to the number of historical vehicles in the HST# field.

YR Displays the model year of the vehicle. This field is blank when NO VEHICLE displays in the VIN field.

Section One – Registration Screens 49 Registry of Motor Vehicles – UMS User Manual

Make Displays the manufacturer of the vehicle. This field is blank when NO VEHICLE displays in the VIN field.

Model Displays the model name of the vehicle. This field is blank when NO VEHICLE displays in the VIN field.

Important Notes

¤ If there are more vehicles for a particular owner than fit on one page, the entire vehicle record for that owner starts on the next page. This can sometimes look as though there are no more records; however, the message “F8 FOR MORE RECORDS” in the MSG field tells you that there are more records. To display these records, press F8.

¤ The RH screen displays only the primary status associated with the registration. No secondary statuses are displayed on this screen.

¤ Historical vehicles are no longer associated with the registration number. So, keep in mind that when you transfer the VIN for a historical vehicle to another screen, you see the new registration number for that vehicle and you may see a new owner for that vehicle as well.

¤ Some owners listed in the OWNER/CORP NAME field are no longer associated with the registration number in the REG# field. If you transfer one of these owners to another screen, you will see the current registration for that owner.

¤ If you transfer to another screen from RH and you then want to go back to the original page of the RH screen, you must use F11. For more information, see the procedure How to Return to the RH Screen.

¤ The following error message may, occasionally, display in the VIN field:

LR ERROR - CALL DP. VEHC RECORD MISSING ON DBASE. SURR=XXXXXXXXX.

This message has an effect on the number of historical vehicles in the HST# field. For more information, see the VIN field description earlier in this chapter.

Section One – Registration Screens 50 Registry of Motor Vehicles – UMS User Manual

Procedures

How to Inquire on a Registration’s History

1. Enter RH in the FUNCTION field and press Enter.

2. Enter the plate type and registration number.

3. Press Enter to display all owners and vehicles associated with the registration number you entered.

Note: If there are more vehicles for a particular owner than can fit on one page, the entire vehicle record for that owner starts on the next page. This can sometimes look as though there are no more records; however, the message “F8 FOR MORE RECORDS” in the MSG field tells you that there are more records. To display these records, press F8.

How to Transfer Information to Another Screen From RH

To transfer the registration number, vehicle identification number, or owner/corporation name from RH to another screen:

1. In the FUNCTION field, type the code for the screen to which you want to transfer information.

2. Move the cursor to the line of the owner or vehicle information you want to transfer.

3. Press F4 to transfer this information to the desired screen.

Note: When you transfer the VIN for a historical vehicle from RH to another screen, you see the new registration number for that vehicle and you may see a new owner for that vehicle as well. When you transfer an owner who is no longer associated with this registration, you see the current registration for that owner.

How to Transfer Information to the RH Screen

To transfer the registration number and the associated vehicle identification number/owner information to RH from another screen, enter RH in the FUNCTION field and press F6.

Section One – Registration Screens 51 Registry of Motor Vehicles – UMS User Manual

All vehicles and owners associated with the registration number you transferred to the RH screen are displayed.

Note: Only vehicle/owner information that is associated with a registration number can be transferred to the RH screen.

How to Return to the RH Screen

When you transfer the VIN for a historical vehicle from RH to another screen, you see the new registration number for that vehicle and you may see a new owner for that vehicle as well. Likewise, when you transfer an owner who has a new registration to another screen, you will see the current registration for that owner.

If you want to display this new registration on the RH screen, type RH in the FUNCTION field and press F6.

If you want to redisplay the original registration and return to the RH screen page you were on earlier, type RH in the FUNCTION field and press F11.

Section One – Registration Screens 52 Registry of Motor Vehicles – UMS User Manual

8 The VT Screen

About This Screen

Use the Vehicle Title History (VT) screen to inquire about a vehicle’s title history. This screen can help when you need historical title information. For example, you may need to find a title number to research when a vehicle was salvaged. This screen displays a list of all owners associated with a specific vehicle.

To display title history on this screen, you must enter the VIN number. Up to four histories are displayed per page. The first two lines of information contain title detail including the title issue date, the title number, the owner’s name and address and the vehicle purchase date. The third line contains registration information including the odometer reading and registration number.

You may transfer a VIN number to VT from another screen to display historical title information about that vehicle. You are also able to transfer to another screen where title information is the key field (URI) by positioning the cursor on the title detail lines (first or second line) and pressing F4. To transfer to a screen where the registration number is the key field (RH, UVH, URI) cursor to the registration detail line (the third line) and press F4. The F4 key allows you to cursor select information to be transferred. The screen you are transferring information to determines whether an active or inactive record displays. To transfer current vehicle information to and from the VT screen, use the F6 key.

The F11 key allows you to return to the original page of the scroll if you cursor selected the wrong information. For example, if you were on page two of the VT screen and transferred previous title information to the URI screen, once the information is transferred to the URI screen you can change the function code to VT and press F11. Page two of the VT screen will then display.

Note: If you transfer information from VT to another screen and you then want to return to the page of the VT screen you were on earlier, you must use F11. For more information, see the procedure How to Return to the VT Screen.

Section One – Registration Screens 53 Registry of Motor Vehicles – UMS User Manual

The VT Screen

Field Descriptions

Function Enter the function code VT and press Enter to display the Vehicle Title History screen.

Vin # Enter the vehicle identification number to display a list of all owners associated with this vehicle. This number can contain up to 17 characters. Most passenger and commercial vehicles since 1981 contain 17 characters.

After you enter the required field and press Enter, the following fields display, if applicable.

PG Displays the page number of the current scroll screen.

Title Date Displays the date the title was issued for this vehicle.

Section One – Registration Screens 54 Registry of Motor Vehicles – UMS User Manual

Title Number Displays the Massachusetts title number assigned to this vehicle. NO TITLE indicates that a title was either not required or is in EXAM status. Note: This field will be blank if a trailer or vehicle was processed as a Registration Only (RO) transaction.

Owner Name Displays the name and address of the person to whom the And Address vehicle’s title was issued. If the owner is an individual, the name displays in the following order: first, middle initial and/or titles such as Jr., Sr., etc., followed by the last. If the owner is a corporation, this field displays the first 40 characters of the corporation name. If two people own the vehicle, the first owner displays only.

When there are multiple owners associated with the vehicle, the owners are listed in chronological order. The first owner name that displays is the most recent owner of the vehicle. The last owner that displays is the first, or original owner.

Purch Date Displays the date the vehicle was purchased.

Odom Displays the odometer reading at the time the vehicle was registered (A registration may or may not be attached).

Reg # Displays the registration number at the time the title was issued. This field is blank if the vehicle was never registered or the plate was transferred to another vehicle.

Note: If a new plate is attached to a vehicle with the same owner, a new data line will be created to reflect this information.

Title Type The title type displays below the TITLE NUMBER field. If the title is CLEAR, this field remains blank. Valid title types are:

Code Description SALV Salvage RECON Reconstructed THEF Theft OWNER Owner Retained PRIOR Prior Owner Retained

If NO TITLE followed by the title type displays, the title has not been printed yet. If NO TITLE displays alone, the title is in EXAM status or the vehicle was exempt from title.

Section One – Registration Screens 55 Registry of Motor Vehicles – UMS User Manual

Important Notes

¤ If there are more than four title records for a vehicle, the history continues on the next page. The message “F8 FOR MORE RECORDS” in the MSG field tells you that there are more records. To display these records, press F8.

¤ A historical title number or historical registration can now be transferred to another inquiry screen. To transfer information, change the function to the appropriate screen, cursor select to the title or registration detail line and press F4.

Procedures

How to Display Vehicle Title History Information

1. Enter VT in the FUNCTION field and press Enter to display the VT screen. The following message displays:

ENTER THE DATA FOR RECORDS REQUIRED.

2. Enter the vehicle identification number in the VIN# field and press Enter.

3. The vehicle history information for the VIN you entered displays with either of the following messages:

PRESS F7 OR F8 FOR MORE INFORMATION.

NO MORE DATA AVAILABLE FOR THIS KEY.

4. If the VIN is not on the system, the following message displays:

NO RECORDS FOR THIS KEY ON DATABASE.

How to Transfer Information to Another Screen from VT

1. In the FUNCTION field, type the code for the screen to which you want to transfer information.

2. Move the cursor to the line of title or registration information you want to transfer.

3. Press F4 to transfer this information to the desired screen.

Section One – Registration Screens 56 Registry of Motor Vehicles – UMS User Manual

How to Screen Hop from VT to Another Screen

1. In the FUNCTION field, type the code for the screen to which you want to transfer information.

2. Press F6 to transfer this information to the desired screen.

Note: When you transfer the VIN for a historical registration from VT to another screen and press F4, historical data displays. If you press F6, current owner information for that registration number displays.

How to Transfer Information to the VT Screen

To transfer the VIN number/owner information to VT from another screen, enter VT in the FUNCTION field and press F6. If you are on an inquiry or scroll screen where the VIN is not a key field, cursor select to the VIN and press F4.

How to Return to the VT Screen

To display the original page of the VT screen you transferred information from, change the FUNCTION to VT and press F11.

The F11 key will not work when transferring information from VT to another scroll screen.

Section One – Registration Screens 57 Registry of Motor Vehicles – UMS User Manual

Section One – Registration Screens 58 Registry of Motor Vehicles – UMS User Manual

9 The R1C Screen

About This Screen

Use the Lessee Information (R1C) screen to inquire about a vehicle’s lessee information, including their name, address, and license number. This screen also includes insurance and registration information.

To display lessee information on this screen, you must enter the plate type and the registration number.

Note: This screen is used only as an inquiry screen for outside Registry users. The other action codes displayed are for Registry personnel use only.

Section One – Registration Screens 59 Registry of Motor Vehicles – UMS User Manual

The R1C Screen

Field Descriptions

Function Enter the function code R1C (R, one, C) and press Enter to display the Lessee Information screen.

Action CD I (Inquiry) automatically appears in this field. The other codes do not apply at this time.

Plt Typ Enter the plate type code that corresponds to the type of registration you are inquiring about. This field is required, when you enter a registration number. For a complete list of plate type codes, see Appendix A.

Reg# Enter the registration number of the plate you are inquiring about.

This field is used in conjunction with the PLT TYP field above.

Section One – Registration Screens 60 Registry of Motor Vehicles – UMS User Manual

Clr You may enter the color code of the plate for which you are inquiring. This is not a required field, but may be helpful to define specific registrations in plate series that have undergone a color conversion. Valid colors are: Color Code Color R Red G Green Y Yellow B Blue A Authority S State M Municipal V Variable

After you enter the information in the required fields and press Enter, the following fields display with data, if applicable.

VIN# Displays the vehicle identification number.

Lessee Lic #1 Displays the lessee’s license number. If the lessee is a corporation/company, a license number does not display.

If the customer did not provide a license number at the time of registration, this field displays a system-generated X number (for example, X12345678).

St Displays the state in which the lessee is licensed.

Fid# Displays the FID or EIN number of the corporation/company that leases the vehicle.

Lessee Lic #2 Displays the second lessee’s license number, if applicable.

St Displays the state in which the lessee is licensed.

Lessee Displays the primary lessee’s last name, first name, and Name1 middle name (LIC #1). If the lessee is a junior, senior, etc., this displays in the middle initial field.

DOB Displays the primary lessee’s date-of-birth (MM/DD/YYYY). Individuals with an X number may display a date-of-birth of 01/01/1901.

Lessee Name2 Displays the second lessee’s last name, first name, and middle name of the second owner (LIC #2). If the lessee is a junior, senior, etc., this displays in the middle initial field.

Section One – Registration Screens 61 Registry of Motor Vehicles – UMS User Manual

DOB Displays the second lessee’s date-of-birth (MM/DD/YYYY). Individuals with an X number may display a date-of-birth of 01/01/1901.

Lessee Corp Displays the name of the corporation/company identified by the number in the FID# field.

Mail Addr Displays the corporate lessee’s or the primary lessee’s mailing address (street name or P.O. box).

City Displays the mailing address city or town name.

ST Displays the mailing address state name.

Zip Displays the mailing address zip code.

Bld/Apt Displays the mailing address building or apartment number, if applicable.

Resi Addr Displays the residential street address of the primary lessee if it is different than the mailing address. This field is not used for corporations/companies.

City Displays the residential city of the primary owner, if it is different than the mailing address.

ST Displays the residential address state name.

Zip Displays the residential address zip code.

Bldg/Apt Displays the residential address building or apartment number, if applicable.

Garage Displays the name of the city/town where the vehicle is garaged. This is the lessee’s residential city, if the lessee is an individual, or the garage code, if the lessee is a corporation. If a residential address does not exist, system defaults to the mail address city.

Year Displays the vehicle's year.

Make Displays the vehicle's make.

Model Displays the vehicle's model type.

Model# Displays the vehicle's model number, if applicable.

Section One – Registration Screens 62 Registry of Motor Vehicles – UMS User Manual

Body Style Displays the body style of the vehicle. For a complete list of body styles, see Appendix B.

Color Displays the color(s) of the vehicle.

Cyl Displays the number of cylinders in the engine of the vehicle, if applicable (for example, 4, 5, 6, 8, or RO for Rotary).

Pass Displays the maximum number of passengers the vehicle can transport.

Doors Displays the number of doors on the vehicle.

Tran Displays a code to indicate the type of transmission in the vehicle: A (automatic) or M (manual).

Motor Pwr Displays a code to indicate the type of fuel used in the vehicle: E (electric), G (gas), D (diesel), P (propane), B (Electric and Gas Hybrid), or C (Gasoline engine that can be easily converted to natural gas, propane, etc.)

Bus Displays a code to indicate the type of bus, if applicable. Valid codes are: Code Bus Type D Department of Public Utilities R Regular P Pupil S School Bus V Van Pool

Seats Displays the number of seats in the vehicle if one of the following plate types was entered:

Bus School Bus School Pupil Transport Van Pool Limo

Wgt Displays the weight of the vehicle in pounds if one of the following plate types was entered:

Commercial Trailer

Sym Displays the Massachusetts insurance symbol code of the vehicle.

Section One – Registration Screens 63 Registry of Motor Vehicles – UMS User Manual

PR Displays a code to indicate the type of passive restraints the vehicle is equipped with, if applicable.

Code Restraint Type A Active (manual on both sides) B Driver side air bag, passenger side unknown C Air bags both sides, seat belt system unknown D Driver side air bag, passenger side automatic seat belts E Air bags on both sides, manual seat belt system F Air bags on both sides, automatic seat belt system K Dual Airbags Front and Sides / Active Belts M Driver side air bag, passenger side manual seat belts P Passive (automatic on both sides) S Unknown

CSV Displays a code to indicate if the vehicle is classified as a commonly stolen vehicle: Y = Yes, N = No, M = Maybe.

INS Verification Used for RMV processing purposes only.

Reg Eff Dt Displays the date the registration became effective (MM/DD/YYYY).

Ins Typ Displays the type of insurance. P indicates the type is a private passenger; C indicates that the type is commercial.

Ins Co Displays the three-digit code of the insurance company that the vehicle is covered under.

Reg Exp Dt Displays the date the registration expires (MM/YYYY).

Lessee Change Dt Displays the date on which the lease changed.

Eff Dt Displays the date on which the date of the lease went into effect.

End Dt Displays the date on which the lease ends.

Owner Name Displays the owner of the vehicle.

Mail Addr Displays the mailing address of the owner of the vehicle, including City, State, Zip Code, and Building or Apartment.

Section One – Registration Screens 64 Registry of Motor Vehicles – UMS User Manual

Procedures

How to Inquire on Lessee Information

1. Enter R1C (R, one, C) in the FUNCTION field and press Enter to display the R1C screen. The following message displays:

PLEASE ENTER ACTION CODE AND REGISTRATION INFO

Note that you can only use this screen for inquiry purposes. The system automatically enters the action code I (Inquiry) in the ACTION CD field.

2. Enter the appropriate information in the PLT TYPE and REG fields, and press Enter.

3. The system displays the lessee information for the registration that you entered. When no information is available, the following message displays:

NO LESSEE FOUND FOR THIS REGISTRATION

When the Registration Number is not Known

1. In the FUNCTION field, type URSN and press Enter. The following message appears:

PLEASE ENTER KEYS

2. To obtain the customer's registration information, key in the customer's last name, first name, middle initial, and date of birth (if available). Press Enter.

3. Change the function code to R1C.

4. Using the arrow key, move the cursor to the desired record and press F4 to bring the record to the R1C screen.

Section One – Registration Screens 65 Registry of Motor Vehicles – UMS User Manual

Common Messages

Below are common messages that you may see while using this screen.

INQUIRY PROCESS COMPLETE

This message indicates that the specific information that you requested for the customer has been displayed.

PLATE TYPE/REG#/COLOR HIGHLIGHTED IS INVALID

This message indicates that you entered incomplete or incorrect information. PLT TYPE and REG# are required fields.

Section One – Registration Screens 66 Registry of Motor Vehicles – UMS User Manual

10 The RBS Screen

About This Screen

Use the Registration Bank Scroll (RBS) screen to display address information for a lienholder or bank. This is an inquiry screen only.

Section One – Registration Screens 67 Registry of Motor Vehicles – UMS User Manual

The RBS Screen

Field Descriptions

Function Enter the function code RBS and press Enter to display the Registration Bank Scroll screen.

MSG Displays system-generated messages.

Lienholder Enter the one-character lienholder type: I for individual, C for Type/Code corporate, or leave blank. Then enter the five-digit lienholder code.

Lienholder Name Enter the name of the lienholder

City To limit your search, you can enter the city of the lienholder.

State To limit your search, you can enter the state of the lienholder.

Zip To limit your search, you can enter the zip code of the lienholder.

Section One – Registration Screens 68 Registry of Motor Vehicles – UMS User Manual

If the system finds records that match the information you entered, it displays information in the following fields:

Ty/Code/Elt Displays the lienholder type and code. It also indicates whether an electronic lien has been placed on the lienholder. Records are listed numerically by code.

Lienholder Name Displays the name of the lienholder.

Street /Address Displays the address of the lienholder.

City Displays the city of the lienholder.

Procedures

How to Inquire on Lienholder Information

1. Enter RBS in the FUNCTION field and press Enter to display the RBS screen. The following message displays:

PLEASE ENTER KEYS

2. Enter the appropriate information in the LIENHOLDER TYPE/CODE and the LIENHOLDER NAME fields and press Enter.

If the system finds records that match the information you entered, it displays those records numerically by code.

Section One – Registration Screens 69 Registry of Motor Vehicles – UMS User Manual

Section One – Registration Screens 70 Registry of Motor Vehicles – UMS User Manual

11 The RNF Screen

About This Screen

Use the Corporate Scroll by FID (RNF) screen to display name and address information for a particular FID/EIN number. An FID search may result in one or more addresses (or branches) for a particular company.

Section One – Registration Screens 71 Registry of Motor Vehicles – UMS User Manual

The RNF Screen

Field Descriptions

Function Enter the function code RNF and press Enter to display the Corporate Scroll by FID screen.

MSG Displays system-generated messages.

FID# Enter the FID number for the company name and address information that you want to display.

Zip Code To limit your search, you can enter the zip code of the company.

If the system finds records that match the FID number you entered, it displays information in the following fields:

Company Name Displays the name of the company.

Stat Displays the status of the record (Curr = Current).

Section One – Registration Screens 72 Registry of Motor Vehicles – UMS User Manual

Street Displays the street portion of the address.

State Displays the state portion of the address.

Zip Code Displays the zip code portion of the address.

Procedures

How to Inquire by FID/EIN Number

1. Enter RNF in the FUNCTION field and press Enter to display the RNF screen. The following message displays:

PLEASE ENTER KEYS

2. Enter the company's FID/EIN number in the FID# field. If you want to narrow your search, you can also enter the zip code in the ZIP CODE field. Press Enter.

Section One – Registration Screens 73 Registry of Motor Vehicles – UMS User Manual

Section One – Registration Screens 74 Registry of Motor Vehicles – UMS User Manual

12 COR Screens

About These Screens

Use the Cash Obligation Resolution (COR and COR1) screens to display a more complete description of a customer's registration status and obligations.

The COR screen displays information on owner, registration status, and total dollar amount due. Once you have determined that you have the correct customer, you can press F9 to go to the COR1 screen.

The COR1 screen itemizes these obligations and statuses, and lists blocking actions, revocation actions, suspension actions, nonrenew actions, CMVI citations, amounts owed, and reinstatement fees.

These screens are inquiry only.

Section One – Registration Screens 75 Registry of Motor Vehicles – UMS User Manual

The COR Screen

Field Descriptions

Function Enter the function code COR and press Enter to display the Cash Obligation Resolution screen.

Msg Displays system-generated messages.

Plt Typ Enter the plate type code. For a complete list of plate type codes, refer to Appendix A.

Reg# Enter the registration number.

Clr Enter the color code of the plate, if known.

After you enter information in the above fields and press Enter, the system enters the appropriate information in the following fields, if applicable.

Section One – Registration Screens 76 Registry of Motor Vehicles – UMS User Manual

Lic# Reserved for future use.

Lic #1 Displays the driver's license for owner one.

Lic #2 Displays the driver's license for owner two, if applicable.

FID# Displays the FID number for the corporation, if applicable.

Owner 1 Name Displays the name of owner one.

DOB Displays the date of birth for owner one.

Owner 2 Name Displays the name of owner two, if applicable.

DOB Displays the date of birth for owner two.

Corp/Co Name Displays the name of the company that owns the vehicle.

Lessee Lic# Displays the license number of the lessee.

Fid# Displays the FID number of the lessee.

Lessee Name Displays the name of the lessee.

DOB Displays the date of birth for lessee.

Lessee Corp Displays the name of the lessee corporation.

Reg Status-Dt Displays the status of the registration and the date the registration status took effect.

Reg Efft Dt Displays the effective date of the registration.

Reg Exp Dt Displays the expiration date of the registration.

Total Fees Displays the total amount that the customer owes.

Section One – Registration Screens 77 Registry of Motor Vehicles – UMS User Manual

The COR1 Screen

Note: The COR1 Screen can only be accessed by carrying information over from the COR Screen. The information in this example has been taken from a training exercise.

Field Descriptions

Function Displays the code COR1.

Msg Displays system-generated messages.

Pg Displays the page number.

Plt Typ Displays the plate type code.

Reg# Displays the registration number.

Clr Displays the color code of the plate.

Section One – Registration Screens 78 Registry of Motor Vehicles – UMS User Manual

Lic# Displays the license number.

Total Fees Displays the total amount that the customer owes.

Action/Offense Displays outstanding obligations, listed in groups. Groups are listed in the following order: Revocations, Suspensions, Criminal Citations, CMV1 Citations, and Non-Renew. Within each group, actions and offenses are listed by date, with the oldest action/offense listed first.

Eff Dt Displays the effective date of the action.

Amount Displays the fee for the original citation or bad payment.

Fees Displays any additional fees, such as late or release fees for citations.

Subtotal Displays the subtotal amount for that action or obligation (the original fee plus additional fees).

Procedures

How to Inquire on a Registration

1. Enter COR in the FUNCTION field and press Enter to display the COR screen.

2. Enter the appropriate information in the PLT TYP and REG# fields and press Enter. The screen displays the registration and owner information, as well as the registration status and total amount owed, if any.

How to Display Details of Actions/Offenses

Once you have determined that you have the correct registration using the procedure above, press F9 to display the COR1 screen.

If more than one page exists for this customer, press F8 to go to the next page. Press F7 to go back to the previous page.

To return to the COR screen, press F9 again.

Section One – Registration Screens 79 Registry of Motor Vehicles – UMS User Manual

Common Messages

Below are common messages that you may see while using this screen.

INQUIRY PROCESS COMPLETE

This message appears on the COR1 screen to indicate that all obligation information is on one page.

USE F8 TO SEE MORE DATA FOR THIS SELECTION CHOICE.

This message appears on the COR1 screen to indicate that there are additional pages for this screen.

Section One – Registration Screens 80 Registry of Motor Vehicles – UMS User Manual

13 The RA Screen

About This Screen

The RA screen is used by the Registry of Motor Vehicles to process registration transactions such as renewals, swaps, amendments, etc. This screen has very limited access if you are not a Registry of Motor Vehicles employee. It is, however, available to authorized insurance agents. The Registry of Motor Vehicles has allowed this access in order to make it easier for your customers to do business with the Registry.

Users of the RA screen are required to follow the Driver Privacy Protection Act (DPPA). The DPPA is a federal law that regulates the disclosure and use of personal information contained in motor vehicle records. It restricts who can access personal information and for what purposes. It also regulates how someone who receives this information can use or re-disclose it.

The following is considered personal information and is protected by the DPPA: ♦ Name ♦ Address ♦ Driver's license number ♦ Social security number ♦ Photoimage ♦ Medical or disability information

Social security number, photoimage, and medical or disability information is “highly restricted personal information” and may not be released without the notarized, written, express consent of the person to whom it applies or by judicial order.

Agents shall make no use of the information obtained from the RMV except in connection with their participation as an Agent approved to process RMV plate cancellations. In no event, shall an Agent disclose or convey such information to any third party, other than the person to whom the information pertains, without the prior written consent of the RMV. Anyone who knowingly violates the DPPA is subject to criminal fines.

Section One – Registration Screens 81 Registry of Motor Vehicles – UMS User Manual

The RA Screen

Field Descriptions

Function Enter the function-code RA and press Enter to display the Registration Amend screen

Msg Displays system generated messages.

Reg Plt Typ Enter the plate type code that corresponds to the type of registration you are inquiring about. This field is required when you enter a registration number. For a compete list of plate type codes, see Appendix A.

Reg # Enter the registration number of the plate you are inquiring about. This field is used in conjunction with the PLT TYP field above.

Section One – Registration Screens 82 Registry of Motor Vehicles – UMS User Manual

Clr You may enter the color code of the plate for which you are inquiring. This is not a required field, but may be helpful to define specific registrations in plate series that have undergone a color conversion. Valid colors are:

Color Code Color R Red G Green Y Yellow B Blue A Authority S State M Municipal V Variable

Title Displays the Massachusetts title number.

VIN Enter the vehicle identification number to inquire. This number can contain up to 17 characters. Most passenger and commercial vehicles since 1981 contain 17 characters. Homemade trailers weighing over 3,000 pounds require a Massachusetts VIN. This field is required, if you do not enter a registration or title.

New Plt Typ RMV use only.

Reg# RMV use only.

Clr RMV use only.

Batch # Displays the system-generated batch number that represents the first transaction that combined this owner and vehicle. This number contains information for tracking purposes.

Act Cd Input one of the following:

Action Code Action Code Meaning C (C19) Cancels without plate return D (duplicate) Duplicate registration L (lost) Lost Plate P (pltrt) Cancels with plate return T (dp-rct) Duplicate cancel receipt

Lic #1 Displays the license number of the primary owner.

Lic #2 Displays the license number of the secondary owner.

Section One – Registration Screens 83 Registry of Motor Vehicles – UMS User Manual

FID# Displays the company or corporation’s Federal Identification (FID) number or Employer Identification Number (EIN).

Lease If the vehicle is a lease, ‘Y’ (yes) is displayed in this field. If the vehicle is not a lease, ‘N’ (no) is displayed in field.

Owner1 Name Displays the primary owner’s last name, first name, and middle name. If the owner is a junior, senior, etc., this displays in the middle initial field.

DOB Displays the primary owner’s date-of-birth (mm/dd/yyyy). Individuals with an X number may display a date-of-birth of (01/01/1901).

Owner2 Name Displays the second owner’s last name, first name, and middle name of the second owner. If the owner is a junior, senior, etc., this displays in the middle initial field.

DOB Displays the secondary owner’s date-of-birth (mm/dd/yyyy). Individuals with an X number may display a date-of-birth of (01/01/1901).

Corp/Co Name Displays the name of the corporation / company identified by the number in the FID # field.

Mail Addr Displays the corporate owner’s or the primary owner’s mailing address street name or P.O. box.

City Displays the mailing address city or town name.

St Displays the mailing address state name.

Zip Displays the mailing address zip code.

Bldg/Apt Displays the mailing address building or apartment number, if applicable.

Reg Only Mail Displays ‘Y’ (yes) to indicate that the mail address on this record is for this registration only. Displays ‘N’ (no) to indicate that it is not.

Resid Addr Displays the residential street address of the primary owner if it is different than the mailing address. This field is not used for corporations / companies.

Section One – Registration Screens 84 Registry of Motor Vehicles – UMS User Manual

City Displays the residential city of the primary owner, if it is different than the mailing address.

St Displays the residential state of the primary owner, if it is different than the mailing address.

Zip Displays the residential zip code of the primary owner, if it is different than the mailing address.

Bldg/Apt Displays the residential address building or apartment number, (if applicable).

Year Displays the year of the vehicle.

Make Displays the make of the vehicle.

Model Displays the model number of the vehicle.

Model # Displays the model number of the vehicle.

Body Style Displays the body style of the vehicle. For a complete list of body styles, see Appendix B.

Color Displays the color of the vehicle.

Cyl Displays the number of cylinders in the engine of the vehicle, if applicable (for example, 4,5,6,8 or RO for Rotary).

Pass Displays the number of passengers the vehicle can transport.

Doors Displays the number of doors on the vehicle.

Tran Displays a code to indicate the type of transmissions in the vehicle: A (automatic) or M (manual).

Motor Powr Displays a code to indicate the type of fuel used in the vehicle: E (electric), G (gas), D (diesel), P (propane), B (Electric and Gas Hybrid), or C (Gasoline engine that can be easily converted to natural gas, propane, etc.)

Bus Displays a code to indicate the type of bus, if applicable. Valid codes are:

Code Bus Type D Department of Public Utilities R Regular

Section One – Registration Screens 85 Registry of Motor Vehicles – UMS User Manual

P Pupil S School Bus V Van Pool

Seats Displays the number of seats in the vehicle if one of the following plate types was entered:

Bus School Bus School Pupil Transport Van Pool Limousine

Wgt Displays the weight of the vehicle in pounds if one of the following plate types were entered:

Commercial Trailer

Sym Displays the Massachusetts insurance symbol code of the vehicle.

PR Displays a code to indicate the type of passive restraints the vehicle is equipped with, if applicable.

Code Restraint Type A Active (manual or both sides) B Driver side air bag, passenger side unknown C Air bags both sides, seat belt system unknown D Driver side air bag, passenger side automatic seat belts E Air bags on both sides, manual seat belt system F Air bags on both sides, automatic seat belt system K Dual Airbags Front and Sides / Active Belts M Driver side air bag, passenger side manual seat belts P Passive (automatic on both sides) S Unknown

CSV Displays a code to indicate if the vehicle is classified as a commonly stolen vehicle: ‘Y’=Yes, ‘N’=No, ‘M’=Maybe

Status / Date Displays the primary / secondary status and an associated date. The date is the same as or beyond the original issue date of the registration. For a complete list of status codes, see Appendix B.

Reg Exmt Registration exempt; Displays ‘Y’ (yes) if vehicle is exempt. Displays ‘N’ (no) if vehicle is not exempt.

Section One – Registration Screens 86 Registry of Motor Vehicles – UMS User Manual

Use Tax Vehicles weighing over 55,000 pounds must have a waiver. If a vehicle falls into this category, ‘Y’ (yes) is displayed in this field, if not, ‘N’ (no) is displayed.

TTL Rev Displays ‘Y’ (yes) if there are review codes on the title. Displays ‘N’ (no) if there are no review codes on the title.

Ins Typ Displays the type of insurance. ‘P’ indicates the type is a private passenger; ‘C’ indicates that the type is commercial.

Ins Co Displays the three-digit insurance company code and name.

Reg Eff Dt Displays the date the registration became effective.

Reg Rein Displays the date the registration was reinstated (if applicable).

Reg Exp Dt Displays the date the registration expires.

Reg Fee Displays the registration fee.

Pay Method RMV use only.

Spec Plt Fee RMV use only.

Amt Tendered RMV use only.

Total Fees RMV use only.

Change RMV use only.

Type RMV use only.

Card Number RMV use only.

Expire Date RMV use only.

Section One – Registration Screens 87 Registry of Motor Vehicles – UMS User Manual

Procedures

Inquiring on a Registration

1. Enter RA in the FUNCTION field and press Enter to display the RA screen. The following message displays:

ENTER PLATE TYPE AND REGISTRATION OR VIN

2. Enter the appropriate information in the REG PLT TYP, REG#, CLR, and / or VIN # fields and press Enter.

3. The system displays the Registration Amend information for the registration that was entered.

When no information is available, the following message displays:

REGISTRATION RECORD NOT FOUND FOR THIS KEY

When a Duplicate VIN or Registration is Entered

If you enter a duplicate registration or VIN number, the follow message displays:

DUPLICATES EXIST-PRESS ENTER TO RESOLVE

Press Enter.

The system displays the URSR or URSV screen and the duplicate registration or vehicle identification numbers.

Move the cursor to the desired information and press F9. This redisplays the RA screen with the selected registration or vehicle information.

Processing a Plate Return

Plate return transactions are processed when customers want to cancel their registrations by physically returning their plates. A customer’s plate return receipt will print remotely at the RMV ITD in Chelsea and will be mailed directly to the customer’s mailing address listed in the ALARS database.

Section One – Registration Screens 88 Registry of Motor Vehicles – UMS User Manual

When customers must cancel their registrations, they may physically return their plates to you. Agents are no longer required to return their plates at an RMV branch. Destroy the plates you receive from customers by folding them in half or cutting them in half.

When plates are returned to you, process the plate return online by taking the following steps.

1. Collect the plates that are being canceled from the customer. 2. Access the ALARS online system and go to the RA screen. The screen message reads ENTER REQUIRED FIELDS. 3. Enter the plate type and registration number of the vehicle record you want to display and press Enter (or [Esc] [Esc] [Enter]). The desired record displays and the screen message reads PLEASE KEY ACTION CODE - ENTER. 4. Verify that the record that displays is the correct record so you do not cancel the wrong plate. In addition, verify that the address on the screen is correct by following Driver Privacy Protection Act (DPPA) procedures.

If the address is incorrect, inform the customer that you cannot process the plate return and that he or she must call the RMV’s Phone Center to change his or her address. Do not process a plate return if the address in the system is incorrect.

If the address is correct, enter a P in the Action Code field and press Enter (or [Esc] [Esc] [Enter]). The message reads NO ERRORS FOUND PRESS F12 TO UPDATE.

5. Press the F12 key (or, if your keyboard is configured differently, [Esc] [Esc] 1, 2) to complete the transaction and cancel the plate. The message reads POST COMPLETE.

The next day, one receipt for the plate return prints at the remote location, the Commonwealth’s ITD in Chelsea, and is mailed to the customer.

6. Explain to the customer that the RMV will mail one receipt to him or her. If the customer wants a receipt immediately to take home, you can screen hop from the RA screen to the RI screen using the F6 key and screen print the RI screen for the customer. If you provide the customer with a screen print, please be sure that it does not violate the DPPA. 7. Print the RI screen after processing the plate cancellation. Circle the cancel date in the Status/Date field and forward the screen print to your “mother company” as proof of registration cancellation. 8. Destroy the canceled plates by folding them in half or cutting them in half.

Section One – Registration Screens 89 Registry of Motor Vehicles – UMS User Manual

Processing a Lost Plate Cancellation

You should process lost plate cancellation (C-19) transactions when customers want to cancel their registrations but have no plates to physically turn in (e.g., their plates have been lost or stolen). The customer no longer has to retain a copy of the C-19 affidavit. Instead, one copy of the customer’s system-generated C-19 receipt prints remotely at the RMV ITD in Chelsea and is mailed directly to the customer’s mailing address listed in the ALARS database.

1. Instruct the customer to complete a C-19 form. To ensure proper processing, please keep a copy of the C-19 form in your customer’s file. 2. Access the ALARS online system and go to the RA screen. The message reads ENTER REQUIRED FIELDS. 3. Enter the plate type and registration number or the VIN of the vehicle record you want to display and press Enter (or [Esc] [Esc] [Enter]). The record displays and the message reads PLEASE KEY ACTION CODE - ENTER. 4. Verify that the record that displays is the correct record so you do not cancel the wrong plate. In addition, verify that the address on the screen is the correct one by following DPPA procedures.

If the address is incorrect, inform the customer that you cannot process the plate return and that he or she must call the RMV’s Phone Center to change his or her address. Do not process a plate cancellation if the address in the system is incorrect.

If the address is correct, enter a C in the ACTION CODE field and press Enter (or [Esc] [Esc] [Enter]). The screen message reads NO ERRORS FOUND PRESS F12 TO UPDATE.

5. Press the F12 key (or, if your keyboard is configured differently, [Esc] [Esc] 1, 2) to complete the transaction and cancel the plate. The screen message reads POST COMPLETE.

The next day, one receipt for the lost plate return cancellation prints at the remote location, the Commonwealth’s ITD in Chelsea, and is mailed to the customer.

6. Explain to the customer that one receipt will be mailed to him or her. If the customer wants a receipt immediately, you can screen hop from the RA screen to the RI screen using the F6 key and screen print the RI screen for the customer. If you provide the customer with a screen print, please be sure that it does not violate the DPPA. 7. Print the RI screen after processing the plate cancellation. Circle the cancel date in the STATUS/DATE field and forward the screen print to your “mother company” for proof of registration cancellation.

Section One – Registration Screens 90 Registry of Motor Vehicles – UMS User Manual

If you cancel the wrong plate in the system, you will not be able to reactivate it. The RMV Helpline will have to reactivate it for you. It is very important that you notify the Helpline of the error immediately, because the plate that you mistakenly canceled is no longer valid. The customer may unknowingly drive with the canceled plate, which is illegal. Therefore, it is critical that you have the customer’s plate reactivated.

For the RMV Helpline to reactivate the plate, you must neatly complete a Plate Cancellation Error Fax sheet (see Appendix J) and fax it to the RMV Helpline at 857­ 368-0819. Be sure to supply the plate number that you canceled in error. Please make additional copies of this error fax sheet for future use.

The RMV Helpline is available from 8 a.m. to 6 p.m. Monday through Friday. Because the Helpline receives a high volume of calls, you will not receive a follow-up phone call stating that the plate you mistakenly canceled was reactivated. If you would like to check to see if the Helpline has corrected your error, you can access the record on the RI screen. If the error has not been corrected after 2 hours, please fax the information again and note that you are making a second request for assistance.

As an insurance agent, you will not be able to process address changes. When a customer’s address is incorrect in the RMV’s system, instruct the customer to call the RMV’s Phone Center at 857-368-8000.

Do not process the customer’s plate cancellation if his or her address is incorrect in the system. The U.S. Post Office does not forward the RMV’s mail. Therefore, when a transaction is processed with the incorrect address, the canceled plate receipt is first mailed to the wrong address, and then it is returned to the RMV.

To support the DPPA, the customer should provide you with his or her current mailing address. For example, you should say, “Please tell me your current mailing address.” Do not ask, “Is your correct address 100 Main Street?”

Policy Information

It is very important that you understand all RMV policies and procedures for plate return and plate cancellation transactions. It is also important that you process plate return and plate cancellation transactions carefully and correctly.

If a customer calls to say that he or she lost his or her receipt or never received the receipt in the mail, first make sure that the plate was cancelled by going to the RI screen and looking at the STATUS/DATE field. If the plate was cancelled and the customer did not receive the receipt, refer the customer to the RMV’s Phone Center. You will not be able to process duplicate receipts for customers.

Section One – Registration Screens 91 Registry of Motor Vehicles – UMS User Manual

Remember, with this new, online system, the RMV no longer prints two plate receipts for each customer. Tell the customer that the RMV will mail one receipt to him or her directly and that he or she should keep the receipt for his or her records.

You must follow all rules and requirements to continue participating in this program. The RMV will be monitoring all transactions to ensure that you remain in compliance. The RMV can trace all transactions you process to your agent’s identification (ID) number. Any agent with five or more errors within 30 days will lose the security needed to process plate return and cancellation transactions.

Common Messages

ENTER PLATE TYPE AND REGISTRATION OR VIN.

This is the message that appears when first entering into the screen

PLEASE KEY ACTION CODE – ENTER

Action code field should have a value in it if changing fields on this screen.

CANNOT CHANGE VIN WITH THIS ACTION.

Changing the VIN is only allowed with appropriate action codes.

CANNOT CHANGE KEY WITH F12 UPDATE

Changing the key fields are not allowed on this screen. After entering information in the new key fields, press Enter. This will show the information for the registration information that was previously keyed in the new registration fields.

NO ERRORS FOUND – PRESS F12 TO UPDATE

Press F12 to update entered information.

PLEASE CONTINUE

All information entered corrected. After hitting Enter, this message appears.

ACTION IS INVALID FOR ICO CLERK

Insurance Company clerk is not allowed to perform the action function entered.

Section One – Registration Screens 92 Registry of Motor Vehicles – UMS User Manual

INSURANCE COMPANY NUMBER NOT FOUND

Insurance company entered is invalid. Enter a valid insurance company to resolve problem

PLATE TYPE INVALID

Plate Type does not match the registration number and plate color. Enter a valid Plate Type to resolve problem.

PLATE COLOR IS NOT VALID FOR REG NUMBER AND YEAR

Plate color does not match the registration number and year. Enter a valid plate color to resolve problem.

REGISTRATION NUMBER NOT VALID FOR PLATE

Registration number does not match plate entered. Enter valid registration number and plate to resolve problem.

REGISTRATION RECORD NOT FOUND FOR THIS KEY

Registration does not exist for the registration entered. Enter a valid registration number to resolve problem

Section One – Registration Screens 93 Registry of Motor Vehicles – UMS User Manual

Section One – Registration Screens 94 Registry of Motor Vehicles – UMS User Manual

14 The IMI Screen

About This Screen

The Inspection Maintenance History Screen (IMI Screen) is an inquiry screen that displays safety and emissions inspection history for all Massachusetts and out-of-state vehicles. This screen will enable you to view all of the inspection history related to either a registration, VIN, or just simply a particular inspection.

Section One – Registration Screens 95 Registry of Motor Vehicles – UMS User Manual

The IMI Screen

Field Descriptions

Plt Typ The type of plate

For a compete list of plate type codes, see Appendix A.

Reg # The registration number

Clr The color of the plate

State The state the vehicle is registered in

All Displays the most recent inspection. This field should remain blank (no value).

VIN The vehicle identification number

Sticker # The number on the inspection sticker that identifies that specific inspection.

Section One – Registration Screens 96 Registry of Motor Vehicles – UMS User Manual

Insp Date The most recent inspection date

Year The year of the vehicle

Make The make of the vehicle

Model The model of the vehicle

Reg Status The current registration status. Both the primary and secondary status will display here

Pending Susp? An indicator telling whether or not the registration is pending an inspection suspension.

Sticker # The number on the inspection sticker that identifies that specific inspection.

VID Transaction # For RMV use only. A unique number that identifies the transaction.

Inspection Type The type of inspection. One of the following types will display…

Initial = Initial inspection Reinspect = Reinspection if vehicle previously failed Waiver = Vehicle has been approved to waive the emissions part of the inspection

Inspection Cycle The type of test that is required. One of the following values will display…

S = Safety test required S/E = Safety and emissions test required

The safety part of the yearly inspection is required every year. The emissions test is performed once every two years.

Emission Result The result of the emission test. Values that may display are…

P = Pass F = Fail W = Waiver approved NA = Not applicable (emissions not required for that year)

Safety Result The result of the safety test. Values that may display are…

Section One – Registration Screens 97 Registry of Motor Vehicles – UMS User Manual

P = Pass F = Fail

Online/Offline For RMV use only. Indicator as to whether the inspection was processed while connected to ALARS, VID, or neither.

Covert Indicator For RMV use only. An Indicator telling whether or not the inspection was covert.

There are covert and overt audits of the inspection stations. This field indicates whether the vehicle was part of a covert audit.

Insp Station # The inspection station number

Insp Station Name The inspection station name

Inspector # The inspector # of the person that conducted the inspection. This will be a state assigned S number.

Insp Date The date of the inspection

Insp Time The time of the inspection

VID Posted Date For RMV use only. The date the inspection was posted to VID

VID Posted Time For RMV use only. The time the inspection was posted to VID

ALARS Posted Date For RMV use only. The date the inspection was posted to ALARS

ALARS Posted Time For RMV use only. The time the inspection was posted to ALARS

Plate Type The type of plate

Reg Number The registration number

Plate Color The color of the plate

State The state the vehicle is registered in

VIN The vehicle identification number

Veh Year The year of the vehicle

Veh Make The make of the vehicle

Veh Model The model of the vehicle

Section One – Registration Screens 98 Registry of Motor Vehicles – UMS User Manual

Motor Power The type of fuel that the vehicle uses

Transmission The type of vehicle transmission

Odometer The odometer reading at the time of the inspection

Batch # An RMV assigned number that identifies the transaction

Reg Status The registration status at the time of the inspection. Both primary and secondary status will display.

Reinstated Indicator telling whether the inspection reinstated the registration

ALARS Match For RMV use only. An indicator to see whether the Reg and VIN existed and/or matched on ALARS when entered by an inspection station.

Procedures

Searching by Plate Type and Registration Number

1. Enter the information in the PLT TYP and REG # fields. 2. Verify that the plate type and registration number that display match those that you entered. 3. Press F8 to page forward to view previous inspections for this plate type and registration number.

Searching by VIN

1. Enter the information in the VIN field. 2. Verify that the VIN that displays matches the one that you entered. 3. Press F8 to page forward to view previous inspections for this VIN.

Searching by Sticker Number

Enter the information in the STICKER # field.

The specific inspection will display. Because the search was done for a particular inspection, F8 is invalid.

Section One – Registration Screens 99 Registry of Motor Vehicles – UMS User Manual

Section One – Registration Screens 100 Registry of Motor Vehicles – UMS User Manual

Section 2

License Screens

Section Two – License Screens 101 Registry of Motor Vehicles – UMS User Manual

Section Two – License Screens 102 Registry of Motor Vehicles – UMS User Manual

15 The ULP Screen

About This Screen

The UMS Person Name Scroll (ULP) screen is an inquiry screen that provides you with customer license information when you only have a customer’s name, and the license and/or the social security number are unknown.

To access the ULP screen, type the function code in the FUNCTION field. This screen also displays automatically when duplicate names and dates of birth are in the system. This allows you to determine which name and birthdate belongs to the customer you are processing. You can bring information from this screen to another screen (when you find the information that belongs to your customer), or you can return from this screen to a previous screen without bringing forth any information. Instructions on how to perform these functions are given later in this chapter.

Wild Cards

Wildcards are characters that allow you to perform a more extensive search on the system. For example, you may enter a partial last name followed by a wild character to perform a more extensive search on the name entered. The two wildcard characters are an asterisk (*) and a question mark (?). Wild characters can be entered in the last, first or middle name fields.

Section Two – License Screens 103 Registry of Motor Vehicles – UMS User Manual

The ULP Screen

Field Descriptions

Function Enter the function code ULP in this field and press Enter to display the ULP screen.

Msg Displays system-generated messages.

PG The number of the page displayed on the screen.

Person Name L Customer’s last name.

F Customer’s first name.

M Customer’s middle name or initial.

DOB Customer’s date of birth.

Section Two – License Screens 104 Registry of Motor Vehicles – UMS User Manual

After you enter the information in the required fields and press Enter, the following fields display with data, if applicable:

Last Name Last name of the customer on a particular information line.

First First name of the customer on a particular information line.

Middle Middle name or initial of the customer on a particular information line.

DOB Date of birth of the customer on a particular information line.

Lic # License number of the customer on a particular information line.

System Refers to the codes LI or RE (See below).

Street Street name and number of the customer on a particular information line.

City Massachusetts city or suburb of residence for the customer on a particular information line.

ST The state code of the residence for the customer on a particular information line.

Zip Code The zip code for the address of the customer on a particular information line.

LI An X in this field means the customer has information in the license system.

RE An X in this field means the customer has information in the registration system.

Section Two – License Screens 105 Registry of Motor Vehicles – UMS User Manual

Procedures

How to Access License Information by Name

1. In the FUNCTION field, type ULP and press Enter. The following message appears:

ENTER NAME AND DATE OF BIRTH. PRESS ENTER TO BEGIN

2. In the PERSON NAME L, F, and M fields, type the customer’s name. Only the PERSON NAME L is required, but the more information you type, the more accurate the search.

Note: You can access records by typing only part of a name.

3. In the DOB field, type the customer’s date of birth and press Enter. The following message displays:

ENTER F8 TO BEGIN SCROLL

4. One or more sets of information with name, address, date of birth, license number, and other pertinent license information appears on the screen. The number of sets displayed depends on how closely you typed the customer’s name.

If you want to bring information to another screen, enter the function code of the screen you want to display, place the cursor on the customer’s information line, and press F4.

If you do not see the information that belongs to your customer, press F8 to go down the list. Names are displayed in alphabetical order. If two or more names are the same, these are listed in alphabetical order by street name.

Note: If this screen displays automatically and the names displayed are not the ones you want, press F9 to return to the previous screen without selecting any duplicate data.

Section Two – License Screens 106 Registry of Motor Vehicles – UMS User Manual

Common Messages

Below are some common messages that you may see while using this screen.

MAXIMUM NUMBER OF READS

The system is reading blank screens.

INVALID LAST NAME, PLEASE REENTER

INVALID FIRST NAME, PLEASE REENTER

INVALID MIDDLE NAME, PLEASE REENTER

INVALID DATE OF BIRTH, PLEASE REENTER

The above messages pertain to the customer’s name and date of birth information. You attempted to enter the wrong format in the fields mentioned. For example, if you typed 1/1 in the DOB field, the system would return an error message, because the format for the field is MM/DD/YYYY.

Section Two – License Screens 107 Registry of Motor Vehicles – UMS User Manual

Section Two – License Screens 108 Registry of Motor Vehicles – UMS User Manual

16 The LI Screen

About This Screen

The License Inquiry (LI) screen allows you to inquire about a customer’s current license information including:

 License type/class/status  CDL endorsements  License issue/expiration date  Restrictions  Previous names and dates of birth  Mailing and/or residential address

These fields are described in detail starting on the next page.

Section Two – License Screens 109 Registry of Motor Vehicles – UMS User Manual

The LI Screen

Field Descriptions

Function Enter the function code LI and press Enter to display the LI screen.

MSG Displays system-generated messages.

License # Enter the customer’s license number (25 alphanumeric characters maximum).

ST Enter the state code if the customer does not have a Massachusetts license number.

SS # Users from outside of the Registry will not see this field. It is blackened out for everyone but RMV employees. No information can be added to this field.

Prev Leave this field blank if the license is current. Enter an X to indicate a previous license.

Section Two – License Screens 110

Registry of Motor Vehicles – UMS User Manual

Name L Displays the customer’s last name.

F Displays the customer’s first name.

M Displays the customer’s middle name.

DOB Displays the customer’s date of birth.

Sex Displays M (male) or F (female).

Height Displays the customer’s height.

Organ Donor Displays a Y for yes or is blank (undecided or does not want to) to indicate whether the customer wants his organs donated upon his death.

History Displays a Y to indicate additional history exists for the customer or N to indicate no additional history exists. Display the LH screen to view more history. If this field is blank, no additional previous license information exists.

Img Displays Y to indicate that the customer's image and signature are stored on the system.

PDPS Displays Y to indicate that the customer has had pointers added in the driver pointer system.

Mail Addr Displays the customer’s mailing address.

City Displays the city of the mailing address.

ST Displays the state of the mailing address.

Zip Displays the zip code of the mailing address.

Bldg/Apt Displays the building or apartment number of the mailing address, if applicable.

Resid Addr Displays the customer’s residential address if different from his mailing address.

City Displays the city of the residential address.

ST Displays the state of the residential address.

Section Two – License Screens 111 Registry of Motor Vehicles – UMS User Manual

Zip Displays the zip code of the residential address if different from the mailing address.

Bldg/Apt Displays the building or apartment number of the residential address.

Driver’s Education Displays one of the following codes:

D = Completed driver’s education S = Completed skills training B = Completed both driver’s education and skills training N = Neither driver’s education or skills training were completed

Military Displays Y for yes or N for no to indicate if the customer is in the active military.

MAB Displays a Y for yes or N for no to indicate whether a Medical Affairs Board review is necessary. A “D” displayed in this field indicates the customer is deceased.

Prev Name L Displays the customer's previous last name, if applicable.

F Displays the customer's previous first name, if applicable.

M Displays the customer's previous middle name, if applicable.

DOB Displays the customer's previous date of birth, if applicable.

SELF CERT Displays the customer’s CDL Self-Certification Category:

Non-Excepted Interstate (NI) – Customer engages in Interstate commerce and must meet the federal DOT medical card requirements

Excepted Interstate (EI) – Customer engages in Interstate commerce and does not have to meet the DOT medical card requirements

Non-Excepted Intrastate (NA) – Customer engages in Intrastate commerce and must meet state driver qualification requirements

Excepted Intrastate (EA) - Customer engages in Intrastate commerce and does not have to meet the DOT medical card requirements

EXP DATE Displays the date the CDL Self-Certification expires

Section Two – License Screens 112 Registry of Motor Vehicles – UMS User Manual

WAIVER Displays Y for yes or N for no depending on whether the customer obtained a CDL medical waiver

Status Lic Displays the status of the non-commercial license with up to three status codes; primary, secondary, and tertiary. The primary status code defines the main status of the license and is always displayed first. The secondary and tertiary status codes provide additional information about the license status, and are listed after the primary status code. (See Appendix B for a list of codes).

Status CDL Displays the status of the commercial license. For every commercial customer, a status will display in the license status field (for class D) as well as in the CDL status field. (See Appendix B for a list of codes).

If a customer with a class D and a CDL transfers his license to another state, the license status displays as follows:

LIC: ____ CDL: CAN

Restrictions Displays a maximum of four restrictions that will print on the customer’s license. See Appendix B for a complete list of restriction codes and descriptions.

Time/To Displays the hours a customer with this restriction can operate a motor vehicle. (For example, 7 A to 7 P indicates he/she can only drive between the hours of 7 a.m. to 7 p.m.).

CDL Displays the status of the CDL. The following statuses can display:

Code Status ACT Active EXP Expired SUS Suspended REV Revoked CAN Cancelled DEN Denied

Passenger Indicates whether a Junior Operator has a passenger restriction. Restriction

Placard # Displays the number of the customer’s handicapped placard.

Section Two – License Screens 113 Registry of Motor Vehicles – UMS User Manual

Placard Type Displays the handicapped placard type: P for permanent, D for temporary.

Status Displays the handicapped placard status: A for active, D for nonactive.

Exp. Date Displays the expiration date of the handicapped placard.

Type Displays the code for the highest level document. More than one code can display.

Code Document Type L License P Permit Q Liquor ID M Mass ID S School Bus T School Pupil

Class Displays the class code of license and/or permit the customer holds, indicating the type of motor vehicle he may legally operate.

Code/Class A Any combination of vehicles with a gross combination weight rating (GCWR) of at least 26,001 pounds, provided the GVWR of the vehicle(s) being towed is over 10,000 pounds, except a school bus. B Any single vehicle with a GVWR of 26,001 or more pounds; or any such vehicle towing a vehicle not exceeding a GVWR of 10,000 pounds, except a school bus. C Any single vehicle that is under 26,001 pounds GVWR, or any such vehicle towing a vehicle not over 10,000 pounds GVWR or a vehicle placarded for hazardous materials or designated to transport 16 or more people, including the operator, except a school bus. D Any single vehicle or combination except: a semi-trailer unit; truck trailer combination; tractor; truck with a GVWR exceeding 26,000 pounds; bus; school bus. M A motorcycle or any motor vehicle with a seat or saddle for the rider that is designed to travel with no more than three wheels contacting the ground.

If the customer holds a motorcycle license in addition to his passenger or CDL the M will display after the license class, for example DM, AM, BM, or CM.

Section Two – License Screens 114 Registry of Motor Vehicles – UMS User Manual

Endorsements Displays a maximum of three endorsement codes that appear on the license. This field is used for a CDL license only.

Issue Date Displays the month, day and year that a customer’s license, permit, or liquor ID was issued. If there is no date in this field, but there is a valid license, the license was issued before 1988.

Expiration Date Displays the month, day and year that the license, permit, Mass ID, or liquor ID expires.

Procedures

Inquiring with a Massachusetts License Number

1. Type LI in the FUNCTION field, and press Enter to display the LI screen.

2. Enter the customer’s Massachusetts license number in the LICENSE# field, and press Enter. The customer’s information displays with the following message:

INQUIRY PROCESS COMPLETE.

Inquiring with an Out-of-State License Number

1. Enter the customer’s out-of-state license number in the LICENSE# field.

2. Enter the customer’s state code in the ST field, and press Enter. The customer’s information displays with the following message:

INQUIRY PROCESS COMPLETE.

Inquiring with a Social Security Number

Enter the customer’s social security number in the SS# field. Press Enter. The customer’s information will display with the following message:

INQUIRY PROCESS COMPLETE.

Inquiring with a Previous License Number

1. Enter the customer’s license number in the LICENSE# field.

Section Two – License Screens 115 Registry of Motor Vehicles – UMS User Manual

2. Enter an X in the previous number field. Press Enter. The customer’s information will display with the following message:

INQUIRY PROCESS COMPLETE.

Common Messages

Below are some common messages that you may see while using this screen.

INVALID PREVIOUS INDICATOR - ENTER X

If the license number you enter is a previous one, you must type the letter X in the PREV (previous) field.

LICENSE NUMBER OR SS NUMBER REQUIRED

To inquire on this screen, you must type the customer’s current or previous license number, an out-of-state license number, or a social security number.

OUT OF STATE NUMBER REQUIRES STATE

If you type an out-of-state license number, you must also type the state abbreviation (state code). Type the two-letter code into the ST (state) field.

SOCIAL SECURITY # MUST BE NUMERIC

You typed something other than numbers in the SS# field. Check the number and retype it.

SS NUMBER INVALID

You typed a social security number that is not in ALARS. Check the number and retype it.

STATE INVALID

The state code you typed into the ST field is not an abbreviation for a state. Check the state and retype it.

Section Two – License Screens 116 Registry of Motor Vehicles – UMS User Manual

17 The LH Screen

About This Screen

The License History (LH) screen allows you to inquire about a customer’s license history. It displays the following information:

¤ Current license number ¤ Current person information ¤ Previous names/dates of birth ¤ Previous license numbers ¤ States of issue for previous numbers

Section Two – License Screens 117 Registry of Motor Vehicles – UMS User Manual

The LH Screen

Field Descriptions

Function Enter the function code LH and press Enter to display the LH screen.

Msg Displays system-generated messages.

License # Enter the customer’s license number.

ST Enter the state code, if the customer does not have a Massachusetts license number.

Prev/Commercial Enter X to inquire on a license record using a previous license number, or leave blank to display current Class D licenses.

Name L, F, M Displays the customer’s last, first, and middle names.

DOB Displays the customer’s date of birth.

Section Two – License Screens 118 Registry of Motor Vehicles – UMS User Manual

Sex Displays M (male) or F (female).

Height Displays the customer’s height.

Previous Name Displays a maximum of three names and/or dates of birth. The and DOB most recent displays at the top of the list.

L, F, M Displays the previous last, first, or middle name, if the customer changed one of those names.

DOB If the customer changed his date of birth, the previous date of birth displays.

Previous Lic # Displays a maximum of seven previous license numbers for each customer. The most recent appears at the top of the list.

Any nine-digit license number will only display as XXXXXXXXX.

St Displays a state for each previous license number.

Issue Date For CDL only. Displays the month, day, and year the license was issued.

Exp Date For CDL only. Displays the month, day, and year when the license expires.

RC Displays a number code (0-8) indicating the point of origin of the customer’s record.

Code Origination Point 0 Point of origin unknown 1 Merit Rating Board citation 2 L1 screen (License System) 3 CDL 4 NDR 5 SQ screen (Suspension System) 6 Uninsured Motorist System 7 Merit Rating Board fault claim 8 LC screen (License System)

Class Displays the customer’s out-of-state license class, if one was entered on the system.

Section Two – License Screens 119 Registry of Motor Vehicles – UMS User Manual

Endorsements For CDL only. Displays a maximum of three endorsement codes that print on the customer’s license. (X displays if a customer has endorsements for both hazardous materials and tank vehicles.)

Procedures

Displaying License History

Enter the customer’s current or previous license number in the LICENSE# field of the LH screen.

If the customer has a Massachusetts license, press Enter.

If the customer has an out-of-state license, enter the code in the ST field for the state that issued the customer’s license. Press Enter.

If the customer’s license number is not his current license, enter X in the previous field, and press Enter.

If the customer has previous names, the screen displays a maximum of three of the customer’s previous names and dates of birth. The screen also displays any previous license numbers, states of issue, dates of issue, expiration dates, source codes, license classes, and endorsements.

Common Messages

Below are some common messages that you may see while using this screen.

LIC NUMBER REQUIRED

The LICENSE# field is blank. Enter a valid license number.

STATE REQUIRED

The LICENSE# field contains an out-of-state or Canadian province license number and the ST field is blank. Enter a valid U.S. state or Canadian province code in the ST field.

STATE CODE INVALID

Section Two – License Screens 120 Registry of Motor Vehicles – UMS User Manual

The LICENSE# field contains an out-of-state or Canadian province license number and the ST field contains an invalid U.S. state or Canadian province code. Type a valid U.S. state or Canadian province code in the ST field.

INVALID MASSACHUSETTS LICENSE

The LICENSE# field contains an invalid Massachusetts license number (for example, the number exceeds nine digits or contains alpha characters). Type a valid Massachusetts license number.

LICENSE NUMBER NOT FOUND

There is no record for the license number you entered. Go to the LP screen and type the customer's name to display the correct license number.

Section Two – License Screens 121 Registry of Motor Vehicles – UMS User Manual

Section Two – License Screens 122 Registry of Motor Vehicles – UMS User Manual

18 The LTH Screen

About This Screen

The License Transaction History (LTH) screen allows you to inquire about all transactions associated with a customer’s license. For every transaction, the following information displays:

¤ Transaction date ¤ Fee charged ¤ Batch number ¤ Transaction code and description

This screen shows you the history for all of a customer’s license and cash transactions that includes the following information:

¤ Summarized cash records ¤ Commercial Driver License Information System (CDLIS) and National Driver Register (NDR) BREF records ¤ Transaction codes and descriptions ¤ Changes made on the LC screen (REGISTRY ONLY SCREEN)

Section Two – License Screens 123 Registry of Motor Vehicles – UMS User Manual

The LTH Screen

Field Descriptions

Function Enter the function code LTH in this field.

MSG Displays system-generated message.

License # Enter the customer’s license number (25 alphanumeric characters maximum).

ST Enter the state code if the customer does not have a Massachusetts license number.

SS # Users from outside of the Registry will not see this field. It is blackened out for everyone but RMV employees. No information can be added to this field.

Name L, F, M Displays the customer’s last, first, and middle names.

Section Two – License Screens 124 Registry of Motor Vehicles – UMS User Manual

DOB Displays the customer’s date of birth (MMDDYYYY).

Sex Displays M (male) or F (female).

Height Displays the customer’s height.

Records Indicates the number of BREF records associated with the customer’s license.

Txn Date Displays the month, day, and year the transaction occurred.

Code Displays any codes (for example, CDLIS and NDR BREF record codes) associated with the transaction displayed. Use these codes to check the status of a customer’s record. NDR BREF records give you status information on a particular NDR check. CDLIS BREF records give you status information on a particular CDLIS search and verify inquiry.

For a complete list of codes, see Appendix B.

Batch Number A system-generated number representing the batch type, current year, julian date, location (office) number, batch number, sequence number of the batch.

Fee The amount charged to the customer for the transaction.

Num The record number of the transaction on that row. Displays a maximum of 250 transactions, with the most recent one first.

Desc A description of the transaction code on that row.

Transaction codes beginning with LC (Registry only screen) refer to changes made on the LC screen. For a complete list of transaction codes, see Appendix B.

Section Two – License Screens 125 Registry of Motor Vehicles – UMS User Manual

Procedures

How to Inquire About a License Transaction History

1. Enter LTH in the FUNCTION field, and press Enter. This displays the LTH screen.

2. Enter the customer’s current or previous license number in the LICENSE # field, and press Enter. 3. Enter the code for the state that issued the customer’s license, and press Enter. Leave this field blank if Massachusetts issued the license.

Press F8 to display the next page of records, if any. Press F7 to go back.

Common Messages

Below are some common messages you may see while using this screen.

INVALID MASS LICENSE

The number you typed is not a valid Massachusetts license. Check the number and retype.

LICENSE INVALID

The license number you typed is not a valid license number. Check the number and retype.

LICENSE NUMBER REQUIRED

You must enter a license number to display a customer record. Type that number in the LICENSE# field, and press Enter.

LICENSE NUMBER NOT FOUND

The license number you typed is not in the system. Check the number and retype.

MISSING LIC NUMBER

You must enter a license number to display a customer record. Type the license number in the LICENSE# field, and press Enter.

Section Two – License Screens 126 Registry of Motor Vehicles – UMS User Manual

19 The LN/LNO Screens

About These Screens

The License Number Scroll (LN) screen and Duplicate Out-of-State License Number (LNO) screens allow you to confirm that a duplicate license number exists in the system and resolve these duplicate license number situations.

The LN Screen

The LN screen displays the names of customers whose license numbers exist in duplicate on the system.

You may access this screen directly—by entering LN in the FUNCTION field—only through ALARS.

The LNO Screen

The Out of State License Number Scroll (LNO) screen displays the names of customers whose out-of-state license numbers exist in duplicate on the system.

You may access this screen directly—by entering LNO in the FUNCTION field—only through ALARS.

Section Two – License Screens 127 Registry of Motor Vehicles – UMS User Manual

The LN Screen

Field Descriptions

Note: The LNO screen is identical to the LN screen (pictured above). The only exception is that the code LNO displays in the FUNCTION field of the LNO screen.

Function Displays the LN or LNO code.

MSG Displays system-generated messages.

License Enter the customer’s license number.

LN screen only: If a license number appears in this field and the parentheses are after the DOB field, then:

¤ the number in parentheses is the customer’s current license number

Section Two – License Screens 128 Registry of Motor Vehicles – UMS User Manual

¤ the number in the LICENSE field is the customer’s previous number

If no number displays in parentheses, then the number in the License Number field is the current number.

After you enter a license number and press Enter, this screen displays the following information:

Person's Name Customer’s name.

DOB Customer’s date of birth.

Mail Addr Customer’s mailing address.

City Customer’s city of residence.

ST Customer’s state of residence.

Zip Customer’s zip code.

Procedures

Resolving Duplicate License Information

1. Type LN in the FUNCTION field, and press Enter to display the LN screen. Type LNO in the FUNCTION field, and press Enter to display the LNO screen.

2. Enter the customer’s license number in the LICENSE field, and press Enter.

3. The screen displays the names of one or more customers who have the same license number as the one you entered.

4. To transfer a record to the previous screen, move the cursor to the customer’s name, and press F4. The customer’s information is transferred to the previous screen.

5. To transfer a record to a different screen, enter the screen name in the FUNCTION field, for example ULI. Move the cursor to the customer’s name and press F4. The customer’s information is transferred to the screen you specified.

6. If you do not want to transfer a record, press F9 without moving the cursor to a customer's record. The previous screen appears.

Section Two – License Screens 129 Registry of Motor Vehicles – UMS User Manual

Common Messages

Below are some common messages that you may see while using this screen.

LICENSE NUMBER INVALID

You cannot do an inquiry on this number, since it does not correspond to the way the system understands license numbers. Check this number and retype the correct number.

Section Two – License Screens 130 Registry of Motor Vehicles – UMS User Manual

20 The LNS Screen

About This Screen

The Social Security Number Scroll (LNS) screen allows you to display the names of customers whose social security numbers exist in duplicate on the system and resolve these duplicate social security number situations.

You may access this screen directly, by entering LNS in the FUNCTION field, only through ALARS.

Section Two – License Screens 131 Registry of Motor Vehicles – UMS User Manual

The LNS Screen

Field Descriptions

Function Displays the code LNS.

Msg Displays system-generated messages.

Social Security Enter a social security number. Number

After you enter a social security number and press Enter, this screen displays the following information:

Person's Name Customer’s name.

Section Two – License Screens 132 Registry of Motor Vehicles – UMS User Manual

License # Customer’s license number. If a license number appears in this field and in parentheses after the DOB field, then:

¤ the number in parentheses is the customer’s current license number ¤ the number in the LICENSE NUMBER field is the customer’s previous number

If no number displays in parentheses, then the number in the LICENSE NUMBER field is the current number.

DOB Customer’s date of birth.

Mail Addr Customer’s mailing address.

City Customer’s city of residence.

ST Customer’s state of residence.

Zip Customer’s zip code.

Procedures

Resolving Duplicate SS# Information

1. Type LNS in the FUNCTION field and press Enter. The LNS screen appears.

2. Enter the customer’s social security number in the SOCIAL SECURITY NUMBER field, and press Enter.

The LNS screen displays the names of one or more customers who have the same social security number as the one you entered.

3. To select a record to transfer to the previous screen, move the cursor to the customer’s name, and press F4. The customer’s information is transferred to the previous screen.

4. To select a record to transfer to a different screen, enter the screen name in the FUNCTION field, for example ULI. Then, move the cursor to the customer’s name, and press F4. The customer’s information is transferred to the screen you specified.

Section Two – License Screens 133 Registry of Motor Vehicles – UMS User Manual

5. If you do not want to transfer the customer’s information, press F9 without moving the cursor to a record. The previous screen reappears with no new information.

Common Messages

Below are some common messages that you may see while using this screen.

END OF SET ENCOUNTERED

Indicates that you have reached the end of the list of people with the same social security number.

Section Two – License Screens 134 Registry of Motor Vehicles – UMS User Manual

Section 3 Merit Rating Board Screens

Section Three – Merit Rating Board Screens 135 Registry of Motor Vehicles – UMS User Manual

Section Three – Merit Rating Board Screens 136 Registry of Motor Vehicles – UMS User Manual

21 Introduction to the Merit Rating Board

About the Motor Vehicle Insurance – Merit Rating Board

Authority MRB SDIP Processing The Motor Vehicle Insurance Merit Rating Board (MRB) was established by Massachusetts General Law Chapter 6C, Section 57A. The Merit Rating Board is responsible for administering the Safe Driver Insurance Plan (SDIP) as contained in 211 CMR 134.00 as promulgated by the Commissioner of Insurance.

Organization The Merit Rating Board consists of three members: the Registrar of Motor Vehicles, who serves as chairperson, the Commissioner of Insurance, and the Attorney General or his designee. The Merit Rating Board appoints a director who is responsible for the administrative staff.

Motor Vehicle Insurance – Merit Rating Board

Commissioner of Registrar of Motor Attorney General’s Insurance (Member) Vehicles Designee (Member) (Chairperson)

Merit Rating Board Director

Administrative Staff

Section Three – Merit Rating Board Screens 137 Registry of Motor Vehicles – UMS User Manual

Responsibilities

Motor Vehicle Violation Citations . The MRB receives citations for motor vehicle traffic law violations from Massachusetts police departments and Massachusetts courts and applies each citation to the specified violator’s driving record. The MRB receives payments, hearing requests, and address changes from violators and applies these updates to the specified violator’s driving record.

Motor Vehicle Insurance Claims The MRB receives a Claim Source File from an insurer, applies each claim incident on this file to the specified person’s driving record, and returns a Claim Response File to the insurer.

At-Fault Accident Surcharge Appeals and Vacates The MRB receives at-fault accident surcharge appeal requests, transfers the at-fault accident surcharge appeal requests to the Massachusetts Division of Insurance Board of Appeals on Motor Vehicle Liability Policies and Bonds (BOA), and receives notification from the BOA when the BOA vacates an at-fault accident surcharge.

Policy Inquiries The MRB receives a Policy Inquiry Source File from an insurer, applies each policy inquiry on this file to the specified person’s driving record, and returns a Policy Inquiry Response File to the insurer. The MRB creates a notice to reinquire to an insurer for each listed operator whose driving record has changed since the most recent policy inquiry.

Out-of-State Driving Records The MRB receives an Out-of-State Driving Record Source File from an insurer, applies each out-of-state incident on this file to the specified person’s driving record, and returns an Out-of-State Driving Record Response File to the insurer.

SDIP Statistical Reporting The MRB maintains an SDIP statistical database. This database consists of SDIP claim and policy inquiry response records from the MRB; and statistical premium and loss records from the designated statistical agent – Commonwealth Automobile Reinsurers (CAR). Statistical reports are produced for the Massachusetts private passenger automobile insurance industry. Performance reports are produced to measure the performance of the MRB, each police department that reports citations to the MRB, each court that reports citations to the MRB, and each insurer that reports policy inquiries and SDIP claims to the MRB.

Information Technology The MRB designs and operates the Safe Driver Insurance Plan computer software that runs at the Massachusetts Information Technology Department data center. The MRB designs and operates the personal computer software that manages electronic data

Section Three – Merit Rating Board Screens 138 Registry of Motor Vehicles – UMS User Manual

transfers between the MRB and insurers, creates samples of daily activity for review by a Quality Control Analyst, and produces routine customer service letters.

Customer Service The MRB maintains a telephone and walk-in service for any customer with a question or complaint about a driving record and corrects any error made by the MRB. The MRB will provide to any customer a hard copy of his or her driving record for a fee.

SDIP On-Line Service The MRB maintains computer software for the computer screens used by authorized insurance companies and agents to view the driving records maintained by the MRB. This service is available through the Massachusetts Registry of Motor Vehicles Uninsured Motorist System. The MRB keeps a history of all transactions performed by insurance companies and agents through this SDIP On-Line Service.

About the SDIP On-Line Service Through UMS

The Merit Rating Board developed the screens that deliver the SDIP On-Line Service through the Registry of Motor Vehicles UMS network. Here is some general information that will be helpful in using these screens. You will find more detailed information about the screens in supplement chapters.

Function Codes and Screen Codes The function codes for SDIP On-Line Service screens through UMS are UMI9, UMO, UMA, UMC, UMVI, and UMVH.

Function Keys Function key usage of the SDIP On-Line Service through UMS is under the control of the UMS interface. The UMS interface returns an error message if you press a function key that either is not available to the screen, or that is out of context. The SDIP On-Line Service through UMS does not support secondary sessions. More information about function keys may be found in the chapter for each screen under About this Screen and Common Messages.

Screen Hops Using a license number and license state code, you may change the function code and press the F6 key to view another screen from the following screens: the Operator Summary (UMO), the SDIP Statement Display (UMIQ), the At-Fault Insurance Claim (UMA), the Comprehensive Insurance Claim (UMC), the Traffic Citation (UMVI) screen, or the Traffic Citation History (UMVH) screen. More information about "screen hops" may be found in the chapter for each screen in the About This Screen section.

Section Three – Merit Rating Board Screens 139 Registry of Motor Vehicles – UMS User Manual

Return to UMO after Cursor Select You must use the standard screen hop procedure to return to the Operator Summary (UMO) Screen after cursor select to view detail for one of the summary lines. From the UMIQ, UMA, UMC, UMVI, or UMVH detail screen, change the function code to UMO and press the F6 key to return to UMO.

Date Fields The SDIP On-Line Service through UMS displays date fields on all screens in MM/DD/YYYY format to conform to UMS requirements for dates.

Location Codes The SDIP On-Line Service through UMS displays the insurance company town code as defined in the Massachusetts Private Passenger Statistical Plan on all screens that have an incident location code or premium town code. This is the same town code required by batch system inputs for the SDIP policy inquiries and SDIP claims, and the town code required by traffic citation inputs. Vehicle registrations display the RMV garage code for the location code on the Policy History (UPH) Screen and other screens for Registry of Motor Vehicles policy. This RMV town code is defined in the Appendix to the UMS User's Manual.

License Number Validation Validation of license numbers and license state codes is under the control of the UMS interface. The UMS interface returns an error message if a field does not conform to UMS data requirements. Some of the license numbers and license state codes rejected as invalid are accepted by batch system inputs for insurance company SDIP policy inquiries and SDIP claims, and by traffic citation inputs. The database contains license records with license numbers that are invalid according to UMS requirements. More information about errors for these fields may be found in chapter 22, The UMI9 & UMIQ Screens, and in chapter 23, The UMO Screen, in the Common Messages section. Instructions on how to view a driving history record which contains an invalid license number may be found in chapter 21, in the How to Inquire for an Operator Summary section.

SDIP Statement Screen The SDIP Statement Display (UMIQ) provides for easy set up of the next UMI9 from the UMIQ Screen, and allows forward and backward scrolling for multiple statement pages. Also, UMIQ displays operator information on all statement screens for the operator. More information about this screen may be found in chapter 22, The UMI9 & UMIQ Screens.

Section Three – Merit Rating Board Screens 140 Registry of Motor Vehicles – UMS User Manual

Easy Set-Up of Next UMI9 from UMIQ The SDIP Statement Display Screen (UMIQ) has an option to return SDIP Statement Input Data which contains the policy effective date and listed operators that appear on the SDIP Statement Display (UMIQ). You may quickly process the next SDIP Statement for Information Only, changing some fields without re-entry of the fields that you want to leave the same.

Paging Between Screens The SDIP Statement Display (UMIQ) Screen may be reviewed more easily through the use of the scrolling function keys when there are multiple statement screens for the same operator. For example, the F8 (scroll forward/down) can be used to quickly page forward through the statement to display the Operator SDIP Points, Credit Code or Step on the last statement page, and the F7 (scroll backward/up) key may be used to page back through the statement to take another look at the incidents that were reported for the operator. The scrolling function keys allow forward and backward paging through statement screens for one operator at a time. When the SDIP Statement Display (UMIQ) includes more than one operator, the system waits for your instruction that you are ready to review the statement for the next operator. More information about how to request statement information for the next operator may be found in the Field Descriptions section in chapter 22.

About SDIP Information, Confidentiality, and Limited Use

The MRB’s SDIP On-Line Service shall not be used for any purpose other than motor vehicle insurance as provided by the Merit Rating Board’s enabling legislation. Chapter 6C, Section 57A(b) of the Massachusetts General Laws:

The plan shall include a system for the gathering and maintaining of the information mentioned in subsection (a), operator records and histories, and other data and for its prompt and efficient dissemination to insurance companies making inquiry with respect to the motor vehicle accident, motor vehicle insurance claim and motor vehicle violation record of any owner or operator insured by or applying for insurance from any such insurer. These records and data disseminated by the plan shall be used exclusively for motor vehicle insurance purposes and criminal law enforcement purposes. Whoever disseminates or uses records or data disseminated under such plan contrary to this section shall be punished by a fine of not more than $1,000 for each offense or by imprisonment for not more than 1 year, or both.

Section Three – Merit Rating Board Screens 141 Registry of Motor Vehicles – UMS User Manual

Warning: Criminal Offender Information MRB’s SDIP On-Line Service information for an operator's driving history record may contain Criminal Offender Information (C.O.R.I.). All C.O.R.I. is subject to the provisions of Massachusetts General Laws chapter 6, section 172 through 178, inclusive. The use or dissemination of C.O.R.I., contained on an operator's Safe Driver Insurance Plan Statement, should be used exclusively for the purposes of providing Massachusetts automobile coverage.

The provisions of Massachusetts General Laws, Chapter 6, Sections 177-178 provide that it is a criminal offense to willfully disclose to any unauthorized person or agency any criminal offender record information. Violations are subject to a fine of no more than five thousand dollars, or imprisonment in a jail or house of correction for not more than one year or both for any willful disclosure to any unauthorized person or agency any criminal offender record information or for any willful falsification of any criminal offender record information.

Section Three – Merit Rating Board Screens 142 Registry of Motor Vehicles – UMS User Manual

References

This section of the UMS User Manual assumes that the user of the SDIP On-Line Service through UMS has a thorough understanding of the Safe Driver Insurance Plan Regulation 211 CMR 134.00.

Merit Rating Board Administrative Procedures (see www.massrmv.com/mrb)

SDIP Policy Inquiries: Appendix A: Policy Inquiry Source File Specifications Appendix B Policy Inquiry Response File Specifications Appendix R: Safe Driver Insurance Plan Statement

SDIP Claims Appendix C: SDIP Claim Source File Specifications Appendix D: SDIP Claim Response File Specifications Appendix J: Surcharge Code (Standard of Fault) Appendix K: Reversal Reason Code Appendix S: SDIP Surcharge Notice Form

SDIP Out-of-State Driving Records Appendix L: ACD Offense (Conviction) Code

Massachusetts Private Passenger Statistical Plan (see www.commauto.com) Numerical List Accident Town/Premium Town Alphabetical List Accident Town/Premium Town

Section Three – Merit Rating Board Screens 143 Registry of Motor Vehicles – UMS User Manual

Section Three – Merit Rating Board Screens 144 Registry of Motor Vehicles – UMS User Manual

22 The UMI9 and UMIQ Screens

About These Screens UMI9 is a function that requests Safe Driver Insurance Plan (SDIP) Statement information in two ways. You may request an SDIP Statement for Information Only for a specified policy effective date and listed operator(s), or you may view detail information for an SDIP policy inquiry summary line that appears on the Merit Rating Board - Operator Summary (UMO) Screen. This chapter describes three (3) screens: the SDIP Statement Input (UMI9) Screen, the SDIP Statement Display (UMIQ) Screen returned after UMI9 input, and the SDIP Statement Display (UMIQ) Screen to view an SDIP policy inquiry on the Operator Summary (UMO) Screen. UMIQ is not a function code. If you type UMIQ in the function code field and press the ENTER key, an error message will be returned.

Create SDIP Statement for Information Only The UMI9 Screen accepts input data for the SDIP Statement for Information Only (this cannot be used in place of, or as a substitute for the authorized SDIP statement produced by the insurer). In response to the UMI9 Screen input data, a UMIQ Screen is returned. This Merit Rating Board - SDIP Statement Display (UMIQ) Screen contains, for the specified policy effective date and each listed operator, the Starting Date, each surchargeable incident used to determine the Operator SDIP Points, or a Credit Code (Excellent Driver + 99 or Excellent Driver 98). The Operator SDIP Points or Credit Code is calculated based on the operator's driving record at a certain point in time. Changes to the operator's driving record may result in a different Operator SDIP Points or Credit Code.

NOTE: SDIP Statement for Information Only: The statement information displayed on the UMIQ Screen in response to UMI9 input data is for information only. It cannot be used as a substitute for the authorized SDIP Statement produced by the insurer. It cannot be used as an authorized SDIP Statement to inform the policyholder of any SDIP premium increase or credit.

View Detail for SDIP Policy Inquiry on UMO The MRB applies an authorized SDIP policy inquiry to the driving history record for all listed operators on the ALARS database. However, this was not always the case, in prior years under different SDIP plans an authorized policy inquiry from an insurer may or may not be applied to the driving history of a listed operator. For example, policy inquiries processed before 02/04/08 with effective dates on or after 01/01/2006 were not applied to the driving history record of a listed operator on the database who received the “Excellent Driver+ 99” Credit Code. The absence of an SDIP policy inquiry on the UMO Screen does not necessarily mean that the operator was not listed on any automobile

Section Three – Merit Rating Board Screens 145 Registry of Motor Vehicles – UMS User Manual insurance policy subject to the SDIP, and the presence of an SDIP policy inquiry on the UMO Screen does not necessarily mean that the policy was taken by the insurer, or that the policy is in force.

You may view detail for an SDIP policy inquiry summary line that appears on the Merit Rating Board - Operator Summary (UMO) Screen by changing the function code to UMI9, positioning the cursor on the selected SDIP policy inquiry summary line and pressing F4. In response to the UMI9 cursor select, a UMIQ Screen is returned. This Merit Rating Board - SDIP Statement Display (UMIQ) Screen displays the detail statement information reported by the MRB to the insurer on the summary line process date. This statement detail does not include other operators on the same policy for whom the insurer may have submitted an SDIP policy inquiry at the same time.

The data source for an SDIP policy inquiry is the MRB response to an authorized insurance company SDIP policy inquiry. An insurer sends an electronic file of policy inquires to the MRB Internet FTP Site. MRB downloads the file and applies the inquiries to the specified person‟s driving history record; sends a response file to the MRB Internet FTP Site addressed to the insurer; and applies the inquiries to the statistical record databases maintained by the MRB.

Merit Rating Board Administrative Procedures provides procedures to insurers for reporting SDIP policy inquiries to the MRB. (see www.massrmv.com/mrb).

Function Keys The function keys which can be used with the UMI9 and UMIQ Screens are highlighted below. UMI9 UMIQ F1 - End Session End Session F2 - Main Menu Main Menu F6 - Not available Screen hop F7 - Not available Page backward (page up) F8 - Not available Page forward (page down)

Attempting to use any F key that is not available for the screen results in an error message. The error message is different for each F key and the context in which you try to use it. See Common Messages in this chapter.

From the UMIQ Screen, which contains statement information for one operator, you may change the function code to UMO and press F6 to view the Operator Summary Screen for the UMIQ operator. A screen hop to return to UMO from a UMIQ response to a UMI9 cursor select returns summary lines specified by the Request Code used when you executed the UMI9 cursor select (AL or IQ); a screen hop to return to UMO from a UMIQ response to UMI9 SDIP Statement Input Data returns summary lines specified by Request Code = IQ. From the UMIQ Screen, you may also use F6 with a function code change to screen hop to another screen which may be retrieved by license number and license state code. After you have used F6 to screen hop from UMIQ, you may not return to that UMI9 or UMIQ for the operator.

Section Three – Merit Rating Board Screens 146 Registry of Motor Vehicles – UMS User Manual

The UMI9 Screen

Field Descriptions - UMI9 SDIP Statement for Information Only

Function Enter the function code "UMI9" and press Enter to display the UMI9 screen.

MSG A system-generated message. This field contains messages and instructions from the system. Check this message area for information if you receive an unexpected result.

EFF Date Accepts the policy effective date. Use the policy effective date you expect will be used if a policy is issued for a customer. The policy effective date determines the SDIP Operator Points or Credit Code calculation to be used and the beginning date of the policy experience period. The six (6) year period which precedes the policy effective date.

NOTE: A policy effective date before 01/01/1990 will be rejected because the SDIP calculation procedures for policy effective years before 01/01/1990 have been removed from the computer system.

Section Three – Merit Rating Board Screens 147 Registry of Motor Vehicles – UMS User Manual

A policy effective date for a future year for which the Division of Insurance has not yet released the SDIP is processed using the current policy year's SDIP calculation procedure.

Y o u m a y e n t e r a m a x i m u m o f t e n o p e r a t o r s in the following fields :

License Number The driver's license number of an operator. Use the license number exactly as it appears on the operator's driver license, even if the license has been revoked or suspended by the RMV.

ST The code for the U.S. state/territory code or Canadian province which issued the operator's license. If this field is left blank, the default is MA Massachusetts.

NOTE: Refer to Valid State, Canadian and Foreign Codes in the Appendix to the UMS User's Manual.

Last Name The last name of an operator. Use the operator's full last name exactly as it appears on the operator‟s driver license; or on the birth certificate if the operator has no driver's license.

Date Of Birth The date of birth of an operator. Use the operator's correct date of birth exactly as it appears on the operator‟s driver's license; or on the birth certificate if the operator has no driver's license.

Years Of Driving Experience The years of driving experience of an operator. Use the same rules for determining years driving experience as are currently used for determining the Rating Class. (The Massachusetts Automobile Private Passenger Statistical Plan defines Rating Class 10 as "Experienced Operator - Licensed at least 6 years" in the Private Passenger Classification Definitions). For example, an operator who would be assigned Rating Class 10 would be assigned Years Driving Experience equal to six. The Years Driving Experience assigned to an operator may not exceed the number of years since age 16.

Incidents The Out-of-State Incidents Indicator for an operator. Indicator This Out-of-State Incidents Indicator should be determined from answers to questions on the automobile insurance application to indicate whether or not the operator had incidents within the six- year period immediately preceding the policy effective date in a state other than Massachusetts.

Section Three – Merit Rating Board Screens 148 Registry of Motor Vehicles – UMS User Manual

Procedures

How To Create an SDIP Statement for Information Only

NOTE: If the number of characters entered is fewer than the maximum number of characters for any field, press the TAB key to position the cursor before entering data for the next field.

1. In the FUNCTION field, type UMI9 and press ENTER. The following message displays in the MSG field:

PLEASE INPUT KEY FIELDS TO PROCESS REQUEST

2. Enter the policy effective date in the EFF DATE field MMDDYYYY with or without slashes. Field maximum = 10 characters MM/DD/YYYY.

3. Enter the operator's license number in the LICENSE NUMBER field left justified. Field minimum = 5 characters; field maximum = 25 characters.

4. Enter the U.S. state, territory or Canadian province which issued the operator's license in the ST field.

5. Enter the operator's last name, up to a maximum of 10 characters, in the LAST NAME field.

6. Enter the operator's date of birth in the DATE OF BIRTH field MMDDYYYY with or without slashes. Field maximum = 10 characters MM/DD/YYYY.

7. Enter the number of years of driving experience in the YEARS DRIVING EXPERIENCE field as a two-digit field (00 - 06) or as a one-digit field (0 - 6).

8. Enter the out-of-state incidents indicator in the INCIDENTS INDICATOR field. Valid entries are: N=No and Y=Yes.

9. Press ENTER.

The system returns the Merit Rating Board - SDIP Statement Display (UMIQ) Screen for the policy effective date and operator(s) entered on the UMI9 Screen.

NOTE: For each UMI9 operator a maximum of 24 incidents are used to determine the Operator SDIP Points or Credit Code. The incidents used are the 24 surchargeable incidents most recently applied to one "license record" that are within the policy experience period. Information about a UMI9 operator with multiple "license records" follows.

Section Three – Merit Rating Board Screens 149 Registry of Motor Vehicles – UMS User Manual

O p e r a t o r W i t h M u l t i p l e L i c e n s e R e c o r d s

For each UMI9 operator, the surchargeable incidents used to determine the Operator SDIP Points or Credit Code are the surchargeable incidents which have been applied to one "license record".

If a UMI9 operator has multiple "license records" which contain the "license number" and license state entered on the UMI9 Screen, the system returns a special scroll screen, the MRB - Duplicate License Scroll (MRBS) Screen. All MRBS Screen duplicate records contain the same "license number" and license state as the UMI9 license number and license state, but not necessarily the same last name and date of birth as the UMI9 last name and date of birth; and do not necessarily belong to the same individual.

If a UMI9 operator has multiple "license records" which do not have the same "license number" and license state, the system will not prompt you to select from a scroll screen. If you wish to look for other "license records" which may have been created for your customer, you may browse the Person Name Scroll (ULP) to search for multiple "license records" which contain the same name - or the same name and date of birth, as your customer.

Section Three – Merit Rating Board Screens 150 Registry of Motor Vehicles – UMS User Manual

The UMIQ Screen – SDIP Statement for Information Only

Example UMIQ For a Policy effective on or before 12/31/2005:

Section Three – Merit Rating Board Screens 151 Registry of Motor Vehicles – UMS User Manual

The UMIQ Screen – SDIP Statement for Information Only

Example UMIQ For a Policy effective on or after 01/01/2006 (effective 04/01/2008):

Field Descriptions

Function The code "UMIQ" that identifies this screen.

MSG A system-generated message. This field contains messages and instructions from the system. Check this message area for information if you receive an unexpected result.

Eff Date The UMI9 input policy effective date.

Inq Type The Information Only Inquiry Type "9".

Trans Date The UMI9 input policy effective date.

Process Date The UMI9 input policy process date.

Section Three – Merit Rating Board Screens 152 Registry of Motor Vehicles – UMS User Manual

S t a t e m e n t f o r e a c h U M I 9 o p e r a t o r f o l l o w s

License Number The UMI9 input license number with the following exceptions:

(a) UMI9 License State = MA Displays the current Massachusetts driver's license number from an RMV License Record associated with a previous license number which exactly matches the UMI9 license number. For example, a system assigned number beginning with "S" which is the current license number displays when the UMI9 license number is the social security number which is the previous license number.

(b) UMI9 License State = MA; UMIQ License State not = MA Displays the out-of-state license number and license state from an Unlicensed Operator Record (this contains the actual non- Massachusetts license number and license state code) associated with a license number from an RMV License Record which exactly matches the UMI9 license number. This occurs only if the license number from the RMV License Record is not a valid Massachusetts license. (i.e., Massachusetts ID).

(c) UMI9 License State not = MA Displays an out-of-state license number from an Unlicensed Operator Record with more characters than the number of characters in the UMI9 license number. This occurs only when Unlicensed Operator Record license state = UMI9 license state and Unlicensed Operator Record license number matches the UMI9 license number on the first 9 characters.

NOTE: The most recent 7 previous license numbers and/or out-of- state license numbers and license state codes from Unlicensed Operator Records are displayed on the LH Screen for the current license number.

ST The UMI9 license state except as explained in (b) above.

Last Name The UMI9 last name with the following exceptions: Displays the current last name from the RMV license record when the UMI9 last name matches the current last name on 3 of the first 5 characters or when the UMI9 last name matches a previous last name on 3 of the first 5 characters. This partial match on last name occurs only when an RMV License Record license number matches the UMI9 license number and UMI9 license state = MA; or when an Unlicensed Operator Record license number and license state matches the UMI9 license number and license state.

Section Three – Merit Rating Board Screens 153 Registry of Motor Vehicles – UMS User Manual

Date Of Birth The UMI9 date of birth for the operator, with the following exception:

Displays the current date of birth from the RMV license record when the UMI9 date of birth matches the current date of birth field on month and day, day and year, or month and year. This partial match on date of birth occurs only when an RMV license record license number matches the UMI9 license number and UMI9 license state = MA; or when an Unlicensed Operator Record license number and license state matches the UMI9 license number and license state.

Years Driving The UMI9 years of driving experience. Experience

Incidents The UMI9 out-of-state incidents indicator. Indicator

RMV License The RMV License Return Code. Describes the RMV License Return Code Number and RMV License State Code.

SPACE VALID MA LICENSE. An active Massachusetts driver‟s license which is not revoked or suspended by the Massachusetts Registry of Motor Vehicles (RMV); or a Massachusetts driver‟s license expired no more than six (6) months which is not revoked or suspended by the Massachusetts RMV.

E EXPIRED MA LICENSE. A Massachusetts driver‟s license expired more than six (6) months.

N NOT A VALID MA LICENSE. An RMV license record which is not a Massachusetts driver‟s license record, has no revocation action in effect by the Massachusetts RMV. This includes a Massachusetts learner‟s permit, a Massachusetts liquor ID or a name and address record created by an RMV application such as vehicle registrations. An operator with RMV License Return Code=N is not considered a licensed operator.

O OUT-OF-STATE. An out-of-state driver‟s license that is not linked to a Massachusetts driver‟s license.

R REVOCATION BY MA RMV. An RMV license record for which a revocation action by the Massachusetts RMV is in effect. An operator with

Section Three – Merit Rating Board Screens 154 Registry of Motor Vehicles – UMS User Manual

RMV License Return Code=R is not considered a licensed operator.

S SUSPENSION BY MA RMV. An RMV license record for which a suspension action by the Massachusetts RMV is in effect.

X NO LICENSE. An operator license state code of XX with an operator license number of NOLICENSE was entered on the UMI9 Screen indicating that the operator has no driver‟s license.

For Policies effective on or before 12/31/2005 the following fields will display as:

(Starting Step Starting Step Line: Surcharge Date Column Date) The Starting Step (credit experience) Date contains the beginning date of the policy experience period (six years) or a later date if the operator has fewer than six years of driving experience. The operator earns one credit point for each incident-free year from this date to the policy effective date.

(Starting Step) Starting Step Line: Value Column The constant 15 which is the Starting Step value for all operators.

Description Incident Line: Description Column. The 20-character description for the surchargeable incident.

Incident Date Incident Line: Incident Date Column The date the surchargeable incident occurred.

Surcharge Date Incident Line: Surcharge Date Column The surcharge date of the surchargeable incident. This date determines if an incident is within the policy experience period and places an incident into 1-year periods for purposes of determining credit points for incident-free years.

(Incident Points) Incident Line: Value Column The number of points for this incident. The types of surchargeable incidents are defined in the SDIP Regulation section 134.10: Posting of At Fault Accidents, Traffic Law Violations and Claims, paragraph (3) Determination of Surchargeable Incident Type. The number of points assigned to each type of surchargeable incident is defined in section 134.15: Schedule of Surcharge Points.

(Credit Points) Credit Points Line: Value Column The sum of credit points earned by the operator. The assignment of credit points is defined in the SDIP Regulation section 134.11: Computation of Safe Driver Insurance Plan Surcharges and Credit.

Section Three – Merit Rating Board Screens 155 Registry of Motor Vehicles – UMS User Manual

(Operator SDIP Operator SDIP Step Line: Value Column Step) The operator's SDIP Step. The assignment of credit points is defined in the SDIP Regulation section 134.12: Application of Safe Driver Insurance Plan or Merit Rating Plan.

For Policies effective on or after 01/01/2006 the following field will display as:

(Starting Date) Starting Date Line: Surcharge Date Column The Starting Date contains the beginning date of the policy experience period (six years) or a later date if the operator has fewer than six years of driving experience.

(Starting Value) Starting Date Line: Value Column The constant „00‟ which is the Starting Date value for all operators.

Description Incident Line: Description Column. The 20-character description for the surchargeable incident.

Incident Date Incident Line: Incident Date Column The date the surchargeable incident occurred.

Surcharge Date Incident Line: Surcharge Date Column The surcharge date of the surchargeable incident. This date determines if an incident is within the policy experience period and places an incident into 1-year periods for purposes of determining the Operator SDIP points or Credit Code.

(Incident Points) Incident Line: Value Column The number of points for this incident. The types of surchargeable incidents are defined in the SDIP Regulation section 134.10: Posting of At Fault Accidents, Traffic Law Violations and Claims, paragraph (3) Determination of Surchargeable Incident Type. The number of points assigned to each type of surchargeable incident is defined in section 134.15: Schedule of Surcharge Points. If the operator has no incidents reported, this field should contain “00”.

(SDIP Value) Credit Points Line: Value Column The Operator SDIP Points is the sum of the surcharge points for the surchargeable incidents in the 6-year policy experience period. If the operator is assigned to a vehicle the operator‟s SDIP Points becomes the vehicle‟s SDIP Points. The possible values are from 00 through 45. If the operator‟s SDIP Points computed is over 45, the Operator SDIP Points is set to 45, which is the maximum Operator SDIP Points. As stated in SDIP Regulation section 134.12: Application of Safe Driver Insurance Plan or Merit Rating Plan, paragraph (5a) Policy Application. The process for assigning operators to vehicles shall be consistent with the rules

Section Three – Merit Rating Board Screens 156 Registry of Motor Vehicles – UMS User Manual

prescribed in the approved rating manual from which the rate is generated. See www.aib.org Massachusetts Private Passenger Automobile Insurance Manual. If the value of Operator SDIP Points is either 98 or 99, the SDIP Value column will be blank.

(Operator SDIP) Operator SDIP Line: Description Column If the value of Operator SDIP Points is from 00 through 45, the text OPERATOR SDIP POINTS‟ is displayed here. If the value of Operator SDIP Points is 98, the text “EXCELLENT DRIVER 98” is displayed here. If the value of Operator SDIP Points is 99, the text “EXCELLENT DRIVER+ 99” is displayed here. If the value of Operator SDIP Points is either 98 or 99, the SDIP Value column will be blank.

For policies with effective dates on or after April 1, 2008

Clean-in-Three Clean-in-Three Line: Description Column This line will display the text “(CLEAN-IN-THREE)” for operators who meet the criteria for Clean-in-Three Risk according to CAR Rule 21. For operators who do not meet these criteria, the text “(NOT CLEAN-IN-THREE)” is displayed.

Message at the KEY: "F" FOR NXT OPER "C" FOR LIC# LIST "N" FOR bottom of the NEXT INQ F OPERATOR 01 OF 01 screen

(Next Screen Code) Accepts a next screen code to specify the screen you want to be returned when you press ENTER. The Next Screen Code contains a value of "F" when the message is displayed from the system.

F NXT OPER ---- Next Operator Press ENTER to request page 01 of the statement for the next operator if you entered multiple operators on the UMI9 Screen. If you press ENTER with Next Screen Code = "F" and you entered only one operator on the UMI9 Screen, the system leaves screen information unchanged.

If the statement for an operator requires more than one screen, use the F8 key to scroll forward (down) as explained in the MSG field at the top of the screen.

C LIC# LIST ---- License Number List Type "C" and press ENTER to request a UMI9 Screen which contains the policy effective date and listed operators unchanged from the UMIQ

Section Three – Merit Rating Board Screens 157 Registry of Motor Vehicles – UMS User Manual

statement. You may quickly request another SDIP Statement for Information Only changing some fields without re-entry of the fields that you want to leave the same. For example, you may change the policy effective date and resubmit the UMI9 for the same operator(s). Or, you may leave the policy effective date the same and resubmit the UMI9 for different operator(s).

N NEXT INQ ---- Next Inquiry Type "N" and press ENTER to request a UMI9 Screen with input fields empty and ready to accept data.

Operator Sequence The sequence number (1 through 10) of the UMI9 operator whose Number statement information appears on the screen.

Number of The number of operators entered on the UMI9 Screen. Operators

Procedures

How To View an SDIP Policy Inquiry from UMO

You may view an SDIP policy inquiry for any UMO summary line that contains a value of "I" in the Type Code (field number 19). If you need to locate this Type Code on the UMO Screen, refer to Chapter 23 UMO Screen, Field Descriptions.

1. Obtain the Merit Rating Board - Operator Summary (UMO) Screen and scroll forward if necessary, until the SDIP policy inquiry summary line you want to select appears on the screen.

2. In the FUNCTION field, type UMI9, but do not press ENTER.

3. Position the cursor on the summary line for the SDIP policy inquiry you want to view. Now press F4.

The system returns the Merit Rating Board - SDIP Statement Display (UMIQ) Screen for the SDIP policy inquiry summary line you selected.

4. To return to the UMO Screen, change the function code to UMO and press F6. Type "UMO" and press the space bar to blank out the 4th character "Q" from UMIQ.

Section Three – Merit Rating Board Screens 158 Registry of Motor Vehicles – UMS User Manual

NOTE: If you press F4 without the cursor positioned on a type "I" summary line; or if you press F4 without changing the function code to UMI9, an error message will be returned

NOTE: The UMO Request Code = IQ returns only summary lines for SDIP policy inquiries. The 100 SDIP policy inquiries most recently applied to this driving record are displayed in ascending sequence by policy effective date; and in descending sequence by process date. In other words, the SDIP policy inquiry that was last applied to the operator's driving record for a policy effective date appears first.

Section Three – Merit Rating Board Screens 159 Registry of Motor Vehicles – UMS User Manual

The UMIQ Screen – SDIP Policy Inquiry from UMO

Example For Policies effective on or before 12/31/2005

UMIQ SDIP Policy Inquiry from UMO

Section Three – Merit Rating Board Screens 160 Registry of Motor Vehicles – UMS User Manual

Example For Policies effective on or after 01/01/2006 (effective 04/01/2008):

Field Descriptions - UMIQ SDIP Policy Inquiry from UMO

Function A code "UMIQ" that identifies this screen.

MSG A system-generated message. This field contains messages and instructions from the system. Check this message area for information if you receive an unexpected result.

(company code) The three-digit numeric code of the insurer that reported this SDIP policy inquiry to the MRB from the database SDIP policy record.

Note. The SDIP policy database record is created by the first SDIP policy inquiry or SDIP claim transaction applied to the database for an SDIP policy, and is not updated by a subsequent transaction for the same policy which may contain a different value for one of the fields. An SDIP policy is defined by insurance company code, first sixteen characters of the policy number and policy effective date.

Section Three – Merit Rating Board Screens 161 Registry of Motor Vehicles – UMS User Manual

(company name) The company name associated with the company code.

(policy number) The policy number from the database SDIP policy record.

Eff Date The policy effective date from the database SDIP policy record.

Exp Date The policy expiration date from the database SDIP policy record.

Inq Type The inquiry transaction type of the authorized SDIP policy inquiry for which an authorized SDIP Statement is reported by the MRB.

1 New Business 2 Renewal 3 Change Operator 4 Add Collision 5 Add PD Liability 6 Reinstatement

Note: Inquiry transaction type “0" (Notice to Reinquire) is created by the MRB and sent to the insurer when the operator‟s SDIP Points, Credit Code or Step has changed during the month from the SDIP Points, Credit Code or Step reported on a prior inquiry and the inquiry has at least three (3) months remaining on the policy term.

The insurer uses the authorized SDIP Statement returned by MRB in response to an authorized SDIP policy inquiry to assign operators to vehicles. The insurer uses the authorized SDIP Statement returned by MRB in response to an authorized SDIP policy inquiry to assign operators to vehicles as required by the SDIP Regulation section 134.12 Application of SDIP and to produce the SDIP Statement. The insurer must send an SDIP Statement to a policyholder with one or more vehicles not assigned the best credit. The current version of the SDIP Statement is contained in Merit Rating Board Administrative Procedures Appendix R. (see www.massrmv.com/mrb)

Trans Date The transaction effective date from the SDIP policy inquiry record.

Cov Code The coverage code from the SDIP policy database record.

1 Property Damage Liability Only 2 Collision Only 3 Property Damage Liability and Collision

MKT IND The market indicator from the database SDIP policy record.

Section Three – Merit Rating Board Screens 162 Registry of Motor Vehicles – UMS User Manual

V Voluntary Business F Facility (now ceded) Business

Town Code The premium town code from the database SDIP policy record. NOTE: Refer to Numerical List Accident Town/Premium Town in the Massachusetts Private Passenger Statistical Plan.

Process Date The MRB Process Date of the SDIP policy inquiry transaction.

License Number The driver's license number of the UMO operator.

ST The license state code of the UMO operator.

(last name) The last name of the UMO operator. An asterisk "*" appears in the 10th position of this last name field if the UMO summary line deferred status (field number 23) contains a value of "D". This value of "D" indicates that the insurance company set the deferred operator indicator in the SDIP policy inquiry transaction. The deferred operator indicator is defined in Appendix A: Policy Inquiry Source File Specifications data element definitions for the Inquiry Record Operator Surname in Merit Rating Board Administrative Procedures (www.massrmv.com/mrb) The deferred operator indicator is company use information. The MRB cannot determine whether an operator has another active policy on which an Operator SDIP Points, Credit Code or Step has been reported for the current policy year. The company may use the deferred operator indicator to comply with a provision of the SDIP. See SDIP Regulation section 134.12 Application of Safe Driver Insurance Plan or Merit Rating Plan Application of SDIP paragraph (5) Policy Application.

(date of birth) The date of birth of the UMO operator.

(years of driving The operator's years of driving experience from the SDIP policy experience) inquiry transaction.

(incidents indicator) The operator's Out-of-State Incidents Indicator from the SDIP policy inquiry transaction.

(RMV license The RMV License Return Code. Describes the RMV License return code) Number and RMV License State Code.

SPACE VALID MA LICENSE. An active Massachusetts driver‟s license which is not revoked or suspended by the Massachusetts Registry of Motor Vehicles (RMV); or a Massachusetts driver‟s license expired

Section Three – Merit Rating Board Screens 163 Registry of Motor Vehicles – UMS User Manual

no more than six (6) months which is not revoked or suspended by the Massachusetts RMV. E EXPIRED MA LICENSE. A Massachusetts driver‟s license expired more than six (6) months. N NOT A VALID MA LICENSE. An RMV license record which is not a Massachusetts driver‟s license record, has no revocation action in effect by the Massachusetts RMV. This includes a Massachusetts learner‟s permit, a Massachusetts liquor ID or a name and address record created by an RMV application such as vehicle registrations. An operator with RMV License Return Code=N is not considered a licensed operator. O OUT-OF-STATE. An out-of-state driver‟s license that is not linked to a Massachusetts driver‟s license. R REVOCATION BY MA RMV. An RMV license record for which a revocation action by the Massachusetts RMV is in effect. An operator with RMV License Return Code=R is not considered a licensed operator. S SUSPENSION BY MA RMV. An RMV license record for which a suspension action by the Massachusetts RMV is in effect. X NO LICENSE. An operator license state code of XX with an operator license number of NOLICENSE was entered on the UMI9 Screen indicating that the operator has no driver‟s license.

For Policies effective on or before 12/31/2005:

(Starting Step Starting Step Line: Surcharge Date Column Date) The Starting Step (credit experience) Date contains the beginning date of the policy experience period (six years) or a later date if the operator has fewer than six years of driving experience. The operator earns one credit point for each incident-free year from this date to the policy effective date.

(Starting Step) Starting Step Line: Value Column The constant 15 which is the Starting Step value for all operators.

Description Incident Line: Description Column. The 20-character description for the surchargeable incident as reported by the MRB in response to the SDIP policy inquiry.

Incident Date Incident Line: Incident Date Column

Section Three – Merit Rating Board Screens 164 Registry of Motor Vehicles – UMS User Manual

The date the surchargeable incident occurred as reported by the MRB in response to the SDIP policy inquiry.

Surcharge Date Incident Line: Surcharge Date Column The surcharge date of the surchargeable incident as reported by the MRB in response to the SDIP policy inquiry.

(Incident Points) Incident Line: Value Column The number of points for this incident as reported by the MRB in response to the SDIP policy inquiry.

(Credit Points) Credit Points Line: Value Column The sum of credit points earned by the operator as reported by the MRB in response to the SDIP policy inquiry.

(Operator SDIP Operator SDIP Step Line: Value Column Step) The operator's SDIP Step as reported by the MRB in response to the SDIP policy inquiry.

For Policies effective on or after 01/01/2006:

(Starting Date) Starting Date Line: Surcharge Date Column The Starting Date contains the beginning date of the policy experience period (six years) or a later date if the operator has fewer than six years of driving experience.

(Starting Date) Starting Date Line: Value Column The constant 00 which is the Starting Date value for all operators.

Description Incident Line: Description Column The 20-character description for the surchargeable incident as reported by the MRB in response to the SDIP policy inquiry.

Incident Date Incident Line: Incident Date Column The date the surchargeable incident occurred as reported by the MRB in response to the SDIP policy inquiry.

Surcharge Date Incident Line: Surcharge Date Column The surcharge date of the surchargeable incident as reported by the MRB in response to the SDIP policy inquiry.

(Incident Points) Incident Line: Value Column The number of points for this incident as reported by the MRB in response to the SDIP policy inquiry.

Operator SDIP Operator SDIP Line: Value Column The sum of the Operator SDIP Surcharge Points as reported by the MRB in response to the SDIP policy inquiry.

Section Three – Merit Rating Board Screens 165 Registry of Motor Vehicles – UMS User Manual

Operator SDIP Operator SDIP Line: Description Column If the value of Operator SDIP Points is from 00 through 45, the text “OPERATOR SDIP POINTS” is displayed here. If the value of Operator SDIP Points is 98, the text “EXCELLENT DRIVER 98” is displayed here. If the value of Operator SDIP Points is 99, the text “EXCELLENT DRIVER+ 99” is displayed here. If the value of Operator SDIP Points is either 98 or 99, the SDIP Value column will be blank.

For policies with effective dates on or after April 1, 2008

Clean-in-Three Clean-in-Three Line: Description Column This line will display the text “(CLEAN-IN-THREE)” for operators who met the criteria for Clean-in-Three Risk according to CAR Rule 21, as reported by the MRB in response to the SDIP policy inquiry. For operators who did not meet these criteria at the time of the SDIP policy inquiry, the text “(NOT CLEAN-IN- THREE)” is displayed.

Common Messages

Below are some common messages that you might see while using UMI9 and UMIQ Screens. Each message is listed with a brief definition.

CURSOR PRECEDES FIRST SCROLL LINE

From the UMO Screen, you changed the function code to UMI9, and either forgot to move the cursor, or positioned the cursor in an area above the first scroll line on the UMO Screen, and then pressed the F4 key.

EFFECTIVE DATE OUT OF RANGE

This message is returned after the entry, on UMI9, of a policy effective date that is too old because procedures to calculate the Operator SDIP Step rating have been removed from the system.

EFFECTIVE DATE INVALID OR REQUIRED

This message is returned when the effective date field is the only field left blank on the UMI9 Screen and the ENTER key is pressed.

FUNCTION NOT USER SELECTABLE

An attempt to use UMIQ as a function code results in this message.

Section Three – Merit Rating Board Screens 166 Registry of Motor Vehicles – UMS User Manual

F4/F6/F9/F11 REQUIRE FUNCTION-CHANGE

Incorrect use of F4, F6 or F11. From the UMI9 Screen, with function code = UMI9, you pressed one of these function keys. Or, from the UMIQ Screen, with function code = UMIQ, you pressed one of these function keys.

F4/F9 REQUIRES SCROLL FUNCTION

Incorrect use of F9. From the UMI9 Screen, with function code = UMI9, you pressed this key. Or, from the UMIQ Screen, with function code = UMIQ, you pressed this key.

F7/F8 NOT SUPPORTED BY THIS FUNCTION

Incorrect use of F7 or F8. From the UMI9 Screen, with function code = UMI9, you pressed one of these function keys.

F9 REQUIRES USE OF PREVIOUS FUNCTION

Incorrect use of F9. From a screen other than the UMI9 Screen, you changed the function code to UMI9 and pressed this key. NOTE: The incorrect use of this function key sometimes results in an unexpected function code change.

F11 NOT SUPPORTED BY THIS FUNCTION

Incorrect use of F11. From a screen other than the UMI9 Screen, you changed the function code to UMI9 and pressed this key.

INVALID MASS LICENSE

The highlighted UMI9 license number with UMI9 license state = MA does not correspond to the way the system understands Massachusetts license numbers.

INVALID YEARS DRIVING EXPERIENCE

The highlighted UMI9 years driving experience field is blank; is not a value between zero and six; or the years driving experience exceeds the number of years since age 16.

INCIDENTS INDICATOR INVALID

The highlighted UMI9 incidents indicator field is blank or is not a “N,” “Y,” or “A.”

Section Three – Merit Rating Board Screens 167 Registry of Motor Vehicles – UMS User Manual

KEY NOT SUPPORTED IN THIS CONTEXT

Incorrect use of F3, F5 or F10. From the UMI9 Screen, with function code = UMI9 you pressed one of these function keys. Or, from the UMIQ Screen, with function code = UMIQ you pressed one of these function keys.

LICENSE INVALID

The highlighted UMI9 license number does not correspond to the way the system understands license numbers.

OPERATOR NUMBER INVALID OR REQUIRED

This message is returned after the ENTER key was pressed to process a UMI9 before listed operators had been entered.

NO REFERENCE-DATA AVAILABLE FOR F3

Incorrect use of F3. From a screen other than the UMI9 Screen, you changed the function code to UMI9, and pressed the F3 key.

OPERATOR NAME/LICENSE MISMATCH

The highlighted UMI9 license number does not match the current name on the RMV License Record or any previous name from Previous Name Records.

NO PERSON RECORD FOUND FOR LICENSE ENTERED

For the highlighted UMI9 operator license number with UMI9 license state = MA, there is no record on the RMV License Records. NOTE: A UMI9 operator with a non-Massachusetts license number not found on the RMV License Records receives a valid Operator SDIP response.

OPERATOR NAME INVALID OR REQUIRED

This message is returned when only the last name field is left blank on the UMI9 Screen and the ENTER key is pressed.

OPERATOR DOB INVALID OR REQUIRED

This message is returned when only the last name field is left blank on the UMI9 Screen and the ENTER key is pressed.

Section Three – Merit Rating Board Screens 168 Registry of Motor Vehicles – UMS User Manual

PLEASE INPUT KEY FIELDS TO PROCESS REQUEST

This message is returned (a) normally with an empty UMI9 Screen; and after (b) incorrect use of ENTER key. An example: From the UMO Screen, you changed the function code to UMI9, positioned the cursor on an SDIP policy inquiry summary line and pressed the ENTER key. The system returned an empty UMI9 Screen with this message. Since you cannot retrieve an SDIP policy inquiry on a person's driving record this way, start again from the UMO Screen and cursor select the summary line correctly.

PRESS F8 TO SCROLL DOWN; PRESS F7 TO SCROLL UP

The statement information for an operator cannot fit on one screen. If you press F7 while you are on the first page for an operator, the system does not change the screen. If you press F8 while you are on the last page for an operator, the system returns the first page for the same operator.

REQUESTED SCREEN CANNOT ACCOMMODATE SELECTION

The requested screen, UMI9 can accommodate selection, but you positioned the cursor on a summary line that is not an SDIP policy inquiry, or on an empty area below the last summary line and pressed F4, which makes the UMI9 request invalid.

STATE INVALID

The highlighted UMI9 operator license state is not a valid state code. Values XT (temporary license) and XP (permit) are rejected with this message. Enter license state = MA for a temporary license or permit issued by the Massachusetts Registry of Motor Vehicles.

UNKNOWN FUNCTION

This message is returned when any function code is requested that is not defined to the system. You may have forgotten to space out the "Q" when you tried to return to UMO from the UMIQ Screen.

Section Three – Merit Rating Board Screens 169 Registry of Motor Vehicles – UMS User Manual

Section Three – Merit Rating Board Screens 170 Registry of Motor Vehicles – UMS User Manual

23 The UMO Screen

About This Screen

UMO is a screen that contains summary information of driving records maintained by the Merit Rating Board (MRB) for the Safe Driver Insurance Plan (SDIP). These driving records contain at-fault insurance claims, comprehensive insurance claims, traffic citations, out-of-state incidents, and insurance company SDIP policy inquiries. The Merit Rating Board - Operator Summary (UMO) Screen may be requested by typing a person's driver's license number, license state code, and a Request Code to specify the types of summary lines. The system returns the person's name and address, date of birth, and the requested summary lines for at-fault insurance claims, comprehensive insurance claims, traffic citations, out-of-state incidents, and/or insurance company SDIP policy inquiries on the person's record.

From the UMO Screen, you may view detail information for a selected summary line by entering the appropriate function code, positioning the cursor on the summary line you want to view, and then pressing F4. Each type of summary line requires a different function code and returns a different screen. For each type of summary line, step-by-step instructions for how to view detail information are contained in the following chapters:

Type "A" at-fault insurance claim - UMA Screen Type "C" comprehensive insurance claim - UMC Screen Type "V" traffic citation - UMVI Screen Type "I" SDIP policy inquiry - UMI9 & UMIQ Screens Type "O" out-of-state incident - None

The UMO summary line field descriptions are brief. More detailed field descriptions may be found in the chapter for each detail screen. A one-page table, Operator Summary Line Data by Type of Summary Line, may be found in Appendix D.

Section Three – Merit Rating Board Screens 171 Registry of Motor Vehicles – UMS User Manual

Function Keys The function keys that can be used with the UMO Screen are highlighted below.

F1 End Session F2 Main Menu F4 Select a summary line to view detail F6 Screen hop F7 Page backward F8 Page forward

To view detail for a summary line, you must change the function code from UMO to the correct function code for the type of summary line, position the cursor on the requested summary line, and press F4. The function code for each type of summary line is highlighted in references to the chapter for each type of summary line above in About This Screen.

From the UMO Screen, you may use F6 with a function code change to screen hop to another screen which may be retrieved by license number and license state code. For example, change the function code to LI and press F6 to view the License Inquiry Screen for the UMO operator. From the License Inquiry Screen, you may use F6 again to request another screen, such as the License History Inquiry (LH) Screen, or you may return to the UMO Screen.

Attempting to use any key that is not available for the screen results in an error message. The error message is different for each key and the context in which you try to use it. See Common Messages later in this chapter.

Section Three – Merit Rating Board Screens 172 Registry of Motor Vehicles – UMS User Manual

The UMO Screen

Field Descriptions

Function Enter the function code UMO and press Enter to display the UMO screen.

MSG Displays system generated messages.

Key: License Accepts license number input and displays this input license number on the response screen with the following exceptions:

UMO License State = MA

Displays the current Massachusetts driver's license number from an RMV License Record associated with a previous license number, which exactly matches the UMO license number. For example, a system assigned number beginning with "S" which is the current license number displays when the UMO license number is the social security number which is the previous license number.

Section Three – Merit Rating Board Screens 173 Registry of Motor Vehicles – UMS User Manual

UMO License State not = MA

Displays an out-of-state license number from an Unlicensed Operator Record with more characters than the number of characters in the UMO input license number. This occurs only when Unlicensed Operator Record License Record license date = UMO license state and Unlicensed Operator Record license number matches the UMO license number on the first 9 characters.

An Unlicensed Operator Record contains the actual non- Massachusetts license number and license state code. This record is described in the MRBS Screen chapter of this manual.

NOTE: The most recent 7 previous license numbers from Previous Number Records and/or out-of-state license numbers and license state codes from Unlicensed Operator Records are displayed on the LH Screen for the current license number. See chapter on the LH Screen.

ST Accepts the two-character code for the U.S. state/territory or Canadian province which issued the operator's driver's license and displays the code on the response screen except as explained above.

If this field is left blank, the default is MA for Massachusetts.

NOTE: Refer to Valid State, Canadian, and Foreign Codes in the Appendix.

Request Accepts a request code for the summary lines you want to see.

AF: At-fault insurance claims only. Includes a property damage, collision, bodily injury, or personal injury loss type for the same incident date and location. Includes reversed at-fault loss types.

CI: Violations only. All violations for the same citation number (written on one citation document) and all violations on a reversed citation.

CP: Comprehensive insurance claims only. Includes all comprehensive loss types for the same incident date and location. Includes reversed comprehensive loss types.

IQ: SDIP policy inquiries only.

Section Three – Merit Rating Board Screens 174 Registry of Motor Vehicles – UMS User Manual

SU: Surchargeable Incidents subject to the SDIP. One summary line for each at-fault incident, each traffic citation with at least one violation, and each out-of-state incident subject to the SDIP. For a Multiple Surcharged Incident, one summary line for the most serious (the violation or the at-fault incident - whichever has the highest number of surcharge points).

The definition of an at-fault incident may be found in the UMA Screen chapter.

For more information on multiple surcharged incidents, see SDIP Regulation section 134.10: Posting of At Fault Accidents, Traffic Law Violations and Claims paragraphs (3) Determination of the Surchargeable Incident Type and (6) Multiple Incidents; also section 134.15: Schedule of Surcharge Points.

AL: All Except Administrative. One summary line for each SDIP policy inquiry, each at-fault incident, each comprehensive incident, each traffic citation, including each erroneous citation, each incomplete citation, each CMVI traffic citation payment skeleton, and each out-of-state incident. No reversed types of loss, reversed violations, or reversed out-of-state incidents.

The definition of an incomplete citation may be found in the UMVI Screen chapter. A CMVI traffic citation payment skeleton is a type of incomplete citation.

AD: Administrative Summary Lines. For MRB use only.

Name (L) The operator's current last name from the RMV License Record. Accepts last name input when UMO License = NOLICENSE and UMO State = XX.

F The operator's first name from the RMV License Record.

M The operator's middle initial from the RMV License Record.

DOB The operator's date of birth from the RMV License Record. Accepts date of birth input (format = MMDDYYYY or MM/DD/YYYY) when UMO License = NOLICENSE and UMO State = XX.

Address The operator's mailing street address from the RMV License Record. This field contains a street number and name, post office box number, or a rural route (RFD or RR).

Section Three – Merit Rating Board Screens 175 Registry of Motor Vehicles – UMS User Manual

City The operator's mailing address city from the RMV License Record. If the Mailing Address State = MA, this field contains a Massachusetts city or suburb name.

ST The operator's mailing address state abbreviation from the RMV License Record.

ZIP The operator's mailing address ZIP code from the RMV License Record.

Bldg/apt The operator's mailing address building or apartment number.

Summary Line Descriptions for At-Fault Insurance Claim

CO The three-digit code for the insurance company that paid this claim.

Claim Number The claim number from the at-fault insurance claim record.

Incident The date the accident occurred.

LOC The three-digit insurance company town code which indicates the location of the accident.

T (type of Always contains the value of "A." summary line)

Description A description for the loss type and the cumulative loss amount.

Surchrge The notice date.

Surcharge Code The Surcharge Code (Board of Appeal Standard of Fault).

S (status) The status of the type of loss on this summary line.

A = Active N = Not Active R = Reversed P = Paid under the Merit Rating Plan

Process The date the at-fault loss type was first posted.

Section Three – Merit Rating Board Screens 176 Registry of Motor Vehicles – UMS User Manual

Summary Line Descriptions for Comprehensive Insurance Claim

CO The three-digit code for the insurance company that paid this claim.

Claim Number The claim number from the comprehensive insurance claim record.

Incident The date the claim incident occurred.

LOC The three-digit insurance company town code which indicates the location of the claim incident.

T(type of Always contains a value of "C." summary line)

Description A description for the loss type and the cumulative loss amount.

Payment Date The payment date.

S (status) The status of the comprehensive type of loss on this summary line.

A = Active N = Not Active R = Reversed

Process The date the comprehensive loss type was first posted.

Summary Line Descriptions for Traffic Citation

CO Identifies a Massachusetts court or police department.

Citation Number The citation number.

Incident The date the traffic violation occurred.

LOC The three-digit insurance company town code which indicates the location where the violation occurred.

T (type of Always contains a value of "V." summary line)

Description A twenty-character description for the traffic violation.

Surchrge The judgment date.

Judgment Code A one or two-character judgment code.

Section Three – Merit Rating Board Screens 177 Registry of Motor Vehicles – UMS User Manual

S (status) The status of the violation displayed on this summary line.

A = Active N = Not Active R = Reversed S = Error P = Paid under the Merit Rating Plan

Process The date the traffic citation was first posted. This date remains with the citation when an MV1 transaction moves the citation to another driving record.

Summary Line Descriptions for Out-of-State Incident

CO The three-digit code for the insurance company that reported the out-of-state traffic violation or out-of-state at-fault accident claim to the MRB: “001" for a “converted” out-of-state traffic violation, or “000" for an out-of-state traffic violation added to the database by the RMV.

Policy Number For an out-of-state incident reported to the MRB by an insurance company, the policy number is contained in the input transaction received from the insurance company. For an out-of-state violation added to the database by the RMV, the locator reference number from the reporting states files (may be blank). For a “converted” out-of-state violation, “CONV-” followed by a system assigned citation number.

Incident The date the out-of-state traffic violation or out-of-state at-fault accident claim occurred.

LOC The two-character code of the U.S. state/territory or Canadian province where the out-of-state traffic violation or out-of-state at- fault accident occurred. This field may also contain “FR” if the out-of-state incident occurred in a foreign country.

NOTE: Refer to Valid State, Canadian, and Foreign Codes in the Appendix.

T (type of Always contains a value of "O." summary line)

Section Three – Merit Rating Board Screens 178 Registry of Motor Vehicles – UMS User Manual

Description A twenty-character description for the out-of-state traffic violation. Minor Traffic Non-MA when the value in field 22 = OS2, OOS At-Fault Minor when the value in field 22 = AF3, or OOS At-fault Major when the value in field 22 = AF4.

Surchrge The conviction date for an out-of-state traffic violation or surcharge date for an out-of-state at-fault accident claim with an ACD Code of AF3 or AF4.

Judgment Code The ACD Code for the out-of-state traffic violation. OS2 when the description in field 20 = Minor Traffic Non-MA, AF3 when the description in field 20 = OOS At-Fault Minor, or AF4 when the description in field 20 = OOS At-Fault Major.

NOTE: Refer to Appendix L: ACD Offense (Conviction) Code Detail List in the Merit Rating Board Administrative Procedures. (see www.massrmv.com/mrb)

S (status) Blank.

Process The date the out-of-state incident was first applied to the database.

Summary Line Descriptions for SDIP Policy Inquiry

CO The three-digit code for the insurance company that submitted the SDIP policy inquiry record.

Policy Number The policy number.

Policy Effective The policy effective date. Date

Premium Town The three-digit insurance company town code which indicates the premium town code.

T (type of Always contains a value of "I." summary line)

Description A description for the SDIP policy inquiry transaction inquiry type.

Transaction The transaction effective date from the SDIP policy inquiry Effective Date record.

Operator The Operator SDIP Points, Credit Code or Step reported for this SDIP operator in response to this SDIP policy inquiry on the summary line process date.

Section Three – Merit Rating Board Screens 179 Registry of Motor Vehicles – UMS User Manual

S (deferred Indicates the operator's deferred status from the SDIP policy status) inquiry transaction. A value of "D" in this field indicates that the deferred operator indicator contained a value of "*".

D = Deferred Blank = Not Deferred

Process The Process Date of the SDIP policy inquiry transaction.

Procedures

How to Inquire for an Operator Summary

You may view the Merit Rating Board - Operator Summary (UMO) Screen for any RMV License Record displayed on the Person Name Scroll (ULP) by changing the function code to UMO, placing the cursor on the selected record and pressing F4. You may also use the following procedure.

1. In the FUNCTION field, type UMO and press ENTER. The following message displays:

ENTER LICENSE NUMBER, STATE AND REQUEST TYPE

2. Enter the operator's license number in the LICENSE field (left justified). Field minimum = 5 characters, field maximum = 25 characters.

NOTE: If the number of characters entered is less than the maximum number of characters for the license number field, press the TAB key to position the cursor before entering data for the next field.

3. Enter the U.S. state/territory or Canadian province that issued the operator's license in the ST field.

4. Enter the Request Code in the REQUEST field. Refer to Field Descriptions in this section.

5. Press ENTER.

The system returns the Merit Rating Board - Operator Summary (UMO) Screen for the requested operator and summary lines.

Section Three – Merit Rating Board Screens 180 Registry of Motor Vehicles – UMS User Manual

NOTE: The UMO Request Code = AL returns all types of summary lines sorted in ascending order by incident date/policy effective date. The 100 summary lines most recently applied to this driving record are displayed.

The operator identifying information displayed is from one "license record" and the summary lines displayed are the traffic violations, claims, and SDIP policy inquiries that have been applied to it. Information about a UMO operator with multiple "license records" and information about a UMO operator with an invalid license number follows.

Operator With Multiple License Records

The operator identifying information displayed on the Operator Summary (UMO) Screen is from one "license record" and the summary lines displayed are the traffic violations, claims, and SDIP policy inquiries that have been applied to it.

If these are multiple UMO operators which contain the "license number" and license state entered on the UMO input screen, the system returns a special scroll screen, the MRB - Duplicate License Scroll (MRBS) Screen. All MRBS Screen duplicate records contain the same "license number" and license state as the UMO input license number and license state, but these records do not necessarily belong to the same individual. The MRB - Duplicate License Scroll (MRBS) Screen is described in the MRBS Screen chapter.

The UMO operator may have multiple "license records" which do not have the same "license number" and license state. If you wish to look for other "license records" which may have been created for your customer, you may browse the Person Name Scroll (ULP) to search for multiple "license records" which contain the same name - or the same name and date of birth, as your customer. This screen is described in ULP Screen chapter.

Invalid License Number

If a UMO license number is rejected as invalid, you may be able to locate a record for your customer on the Person Name Scroll (ULP) Screen, if you know the person's name. From the ULP Screen, you may view the UMO by changing the function code to UMO, placing the cursor on the selected record and pressing F4. This cursor select of UMO from ULP may be used any time, but for a record with an invalid license number, it is the only way to obtain the Operator Summary (UMO) Screen.

The invalid license number is usually a non-Massachusetts license number from an Unlicensed Operator Record. If the invalid license number has been attached to a valid Massachusetts license number, the valid Massachusetts license number will appear on the UMO Screen and you may use the UMO Screen as usual. However, if the invalid license number appears on the UMO Screen, you will have the following limitation in use of UMO. If you change the UMO Request Code to specify a type of summary line, the system goes back to the database to retrieve the specified summary lines using the invalid

Section Three – Merit Rating Board Screens 181 Registry of Motor Vehicles – UMS User Manual

license number as an input field, and one of the license number errors described in Common Messages will result.

Common Messages

Below are some common messages that you might see while using this screen. Each message is listed with a brief definition.

CURSOR PRECEDES FIRST SCROLL LINE

(A) From the UMO Screen, with function code changed to UMI9, UMA, UMC or UMVI, you either forgot to move the cursor or positioned the cursor above the first scroll line on the UMO Screen and pressed the F4 key.

(B) Incorrect use of F9. An example: From the UMO Screen, you changed the function code to LI and pressed F6. The system returned the LI Screen. You changed the function code to UMO and pressed F6. The system returned the UMO Screen. You incorrectly pressed the F9 key. The system changed the function code back to LI and returned this message.

FUNCTION DOES NOT ACCEPT F9 SELECTION

Incorrect use of F9. An example: From the UMO Screen, you changed the function code to UMI9, positioned the cursor on an SDIP policy inquiry summary line and pressed F4. The system returned the UMIQ Screen. You changed the function code to UMO and pressed F6. The system returned the UMO Screen. You incorrectly pressed the F9 key. The system changed the function code back to UMIQ and returned this message.

F4/F6/F9/F11 REQUIRE FUNCTION-CHANGE

Incorrect use of F4, F6, or F11. From the UMO Screen, with function code = UMO, you pressed one of these keys.

F4/F9 REQUIRES SCROLL FUNCTION

Incorrect use of F9. An example: From the LI Screen, you changed the function code to UMO and pressed this key.

F9 REQUIRES USE OF PREVIOUS FUNCTION

Incorrect use of F9. An example: From the UMIQ Screen, you changed the function code to UMO and pressed this key.

Section Three – Merit Rating Board Screens 182 Registry of Motor Vehicles – UMS User Manual

F11 NOT SUPPORTED BY THIS FUNCTION

Incorrect use of F11. An example: From some other screen, you changed the function code to UMO and pressed this key.

ENTER LAST NAME AND DATE OF BIRTH.

This message will appear when “NOLICENSE” is typed in the LICENSE field and “XX” is typed in the ST field on the UMO Screen.

INVALID REQUEST CODE - RETRY

The UMO input Request Code is blank, or an incorrect value. This required field must contain one of the values described under Field Descriptions for the Request Code (field number 5) above.

KEY NOT SUPPORTED IN THIS CONTEXT

Incorrect use of F3, F5, or F10. From the UMO Screen, with function code = UMO, you pressed one of these keys.

LICENSE INVALID

The UMO input license number does not correspond with the way the system understands license numbers.

Instructions for how to view the Operator Summary (UMO) Screen for these records may be found in How to Inquire for an Operator Summary - Invalid License Number in this chapter.

NO PERSON RECORD FOUND FOR LICENSE ENTERED

The UMO input license number and license state do not match any record on the RMV License Records.

NO REFERENCE-DATA AVAILABLE FOR F3

Incorrect use of F3. From some other screen, you changed the function code to UMO and pressed this key.

STATE INVALID

The UMO input license state is not a valid state code. Values XT (temporary license) and XP (permit) are rejected with this message. Enter license state = MA for a temporary license or permit issued by the Massachusetts Registry of Motor Vehicles.

Section Three – Merit Rating Board Screens 183 Registry of Motor Vehicles – UMS User Manual

TABLE SIZE EXCEEDED - NOT ALL RECORDS DISPLAYED

The operator has more than 100 incidents and/or inquiries. The 100 summary lines most recently applied to the operator's driving record are displayed. This is usually the result of an AL request. Most likely, using a different request code will permit all summary lines for that type to be displayed.

Section Three – Merit Rating Board Screens 184 Registry of Motor Vehicles – UMS User Manual

24 The UMA Screen

About This Screen

UMA is a screen that contains detail information for an at-fault insurance claim. You may view an at-fault insurance claim that appears on the Merit Rating Board - Operator Summary (UMO) Screen by changing the function code to UMA, positioning the cursor on the selected at-fault insurance claim summary line, and pressing F4. The At-Fault Insurance Claim (UMA) Screen, when selected from one of the at-fault insurance claim summary lines on the Operator Summary Screen, displays the detail information for a property damage liability, collision, bodily injury liability, or personal injury protection loss for which a surcharge notice may have been issued.

Note: Surcharge Notices are not required for at-fault personal injury protection claims. An at-fault personal injury protection claim is not a surchargeable claim and is not used to determine the Operator SDIP Points or Credit Code and is not reported on any SDIP Statement. At-fault personal injury protection claims with incident dates on or after April 1, 2008 are used in the determination of the Clean- in-Three Risk as defined in MAIP Rule 22.

A surcharge notice is notification by the insurer to the involved operator and policyholder of its intention to impose a surcharge as required by the SDIP Regulation section 134.05 Notification of At-Fault Accidents. The current version of the Surcharge Notice Form is contained in Merit Rating Board Administrative Procedures, Appendix S: Surcharge Notice Form. (www.massrmv.com/mrb)

The data source for an at-fault insurance claim is the insurance company that paid the claim resulting from an at-fault accident involving a vehicle subject to the Safe Driver Insurance Plan (SDIP). The Merit Rating Board (MRB) receives an electronic file of motor vehicle at-fault insurance claim records from insurers, applies the claim record to the specified person's driving history record, and applies the claim record to the MRB's statistical records. The MRB receives an electronic file of at-fault accident claim hearing request records from the Board of Appeals bank lockbox-data transfer Internet Site, applies the hearing request to the specified at-fault accident claim record, and applies the hearings to the MRB’s statistical records. The MRB also receives an electronic file of at- fault accident claim vacates from the Board of Appeals, applies the vacates to the specified at-fault accident claim record, and applies the vacates to the MRB’s statistical records. Merit Rating Board Administrative Procedures (www.massrmv.com/mrb) provides procedures to insurers for reporting at-fault insurance claims to the MRB.

Section Three – Merit Rating Board Screens 185 Registry of Motor Vehicles – UMS User Manual

The accident that resulted in the at-fault insurance claim is reported on the SDIP Statement of the involved operator if the notice date (surcharge date) is within the experience period of the policy and the accident has not been reversed.

Function Keys The function keys that can be used with the UMA Screen are highlighted below.

F1 End Session F2 Main Menu F6 Screen hop

From the UMA Screen, which contains detailed information for an at-fault insurance claim that has been applied to the driving record of the UMO operator, you may change the function code to UMO and press F6 to return to the Operator Summary (UMO) Screen. A screen hop to return to UMO from UMA returns summary lines specified by the Request Code used when you executed the UMA cursor select (AL or AF). From the UMA Screen, you may also use F6 with a function code change to screen hop to another screen which may be retrieved by license number and license state code.

Attempting to use any key that is not available for the screen results in an error message. The error message is different for each key and the context in which you try to use it. See Common Messages in this chapter.

Section Three – Merit Rating Board Screens 186 Registry of Motor Vehicles – UMS User Manual

The UMA Screen

Field Descriptions

Function Enter the function code UMA and press Enter to display the UMA Screen.

MSG Displays system-generated messages.

Key: Oper Lic The driver's license number of the UMO operator with the following exceptions:

UMO License State = MA Displays the current Massachusetts driver's license number from an RMV License Record associated with a previous license number which exactly matches the UMO license number, or an Unlicensed Operator Record associated with the UMO operator when the UMO license number is not a valid Massachusetts license number.

Section Three – Merit Rating Board Screens 187 Registry of Motor Vehicles – UMS User Manual

UMO License State not = MA Displays an out-of-state license number from an Unlicensed Operator Record with more characters than the number of characters in the UMO input license number. This occurs only when Unlicensed Operator Record License Record license date = UMO license state and Unlicensed Operator Record license number matches the UMO license number on the first 9 characters.

ST The license state code of the UMO operator except as explained above.

INC Date The incident (accident) date as reported to the MRB on the at-fault insurance claim record. An at-fault incident is uniquely identified by involved operator, incident date, and incident location code.

An at-fault incident includes insurance claims for the at-fault loss types that resulted from the same accident. If all insurance claims for the at-fault loss types that resulted from the same accident are applied to the driving record of the involved operator with the same incident date and incident location code, the at-fault incident will be reported by the MRB in response to an insurance company SDIP policy inquiry for the involved operator as one accident.

Loss Type The coverage under which the claim that resulted from the at-fault accident was paid. These are the at-fault loss types.

Loss Type 10 COLLISION Loss Type 11 PROPERTY DAMAGE LIABILITY Loss Type 12 BODILY INJURY LIABILITY Loss Type 13 PERSONAL INJURY PROTECTION

Oper Last The last name of the UMO operator.

Oper First The first name of the UMO operator.

Oper DOB The date of birth of the UMO operator.

Pay Date The date the loss amount was paid. The Notice Date on the at-fault original claim transaction becomes the surcharge date that determines whether the incident is within the experience period of an SDIP policy inquiry.

Location The three-digit insurance company town code which indicates the location of the accident from the at-fault insurance claim record.

Section Three – Merit Rating Board Screens 188 Registry of Motor Vehicles – UMS User Manual

NOTE: Refer to Numerical List Accident Town/Premium Town in the Massachusetts Automobile Private Passenger Statistical Plan.

Date Processed The date the at-fault insurance claim original claim transaction for this claim incident and type of loss was processed by the MRB.

Loss AMT The cumulative loss amount applied to the driving record of this operator for this incident date, incident location, and loss type.

SURC Code The two-digit Surcharge Code representing the reason that this claim is considered an at-fault accident claim as reported to the MRB on the at-fault insurance claim original claim transaction. The Board of Appeal defines the rules for the Surcharge Code and holds hearings for operators who appeal an at-fault determination by their insurance company. The Surcharge Code for a particular claim is assigned by the insurer.

NOTE: Refer to At-Fault Insurance Claim Surcharge Code - Standard of Fault in the Appendix.

Status A code that indicates the status of the loss type.

A = Active R = Reversed N = Not Active P = Paid under Merit Rating Plan

PHLDR License The driver's license number of the policyholder of the policy under which this claim was paid as reported to the MRB on an at-fault insurance claim transaction, unless the policyholder has been issued a new Massachusetts driver's license.

PHLDR ST The code for the U.S. state/territory or Canadian province that issued the policyholder's license.

NOTE: Refer to Valid U.S. State, Canadian, and Foreign Codes in the Appendix.

PHLDR Last The last name of the policyholder of the policy under which this claim was paid.

PHLDR First The first name of the policyholder of the policy under which this claim was paid.

PHLDR DOB The date of birth of the policyholder of the policy under which this claim was paid.

Section Three – Merit Rating Board Screens 189 Registry of Motor Vehicles – UMS User Manual

INS CO The three-digit code for the insurance company that paid this claim and reported it to the MRB from the database SDIP policy record.

A definition of the SDIP policy database record may be found in the UM19 and UMIQ Screen chapter.

NOTE: Refer to Insurance Companies Listed by Number in the Appendix.

Policy The policy number of the policy from the SDIP policy record. This is the policy that provided coverage under which this claim was paid, and the policy number by which this policy may be referenced in the insurance company files as reported to the MRB in the at-fault insurance claim record.

Claim ID The first sixteen (16) characters of the claim number associated with the loss amount reported in the claim transaction, and the claim number by which this claim may be referenced in insurance company files as reported to the MRB in the at-fault insurance claim record.

EFF Date The policy effective date of the policy that provided coverage under which this claim was paid from the SDIP policy database record.

VIN The Vehicle Identification Number from the database vehicle record. This field is blank unless the VIN in the at-fault insurance claim original claim transaction exactly matched the VIN of a Massachusetts registered vehicle on the RMV database at the time the at-fault insurance claim record was processed.

PREM Town The three-digit insurance company town code that indicates the place of principal garaging (i.e., rating town) for the policy.

NOTE: Refer to Numerical List Accident Town/Premium Town in the Massachusetts Automobile Private Passenger Statistical Plan.

REV Date If Status = R, the MRB Process Date of the transaction that reversed this claim.

REV Reason If Status = R, the reversal reason code.

NOTE: Refer to At-Fault Accident Insurance Claim Reversal Reason Codes in the Appendix.

Section Three – Merit Rating Board Screens 190 Registry of Motor Vehicles – UMS User Manual

REV Source If Status = R, the source code of the reversal. If source code = 001, the claim was reversed by the MRB. If source code = 002, the claim was reversed by the Board of Appeal. Any other source code is an insurer's three-digit company code.

Current version and other information at the bottom of the UMA Screen are used by the MRB for audit purposes.

Procedures

How to View an At-Fault Insurance Claim from UMO

You may view an at-fault insurance claim for any UMO summary line that contains a value of "A" in the Type Code (field number 19). If you need to locate this Type Code on the UMO Screen, refer to the UMO Screen chapter.

1. Obtain the Merit Rating Board - Operator Summary (UMO) Screen and scroll forward if necessary, until the at-fault insurance claim summary line that you want to select appears on the screen.

2. In the FUNCTION field, type UMA, but do not press ENTER.

3. Position the cursor on the summary line for the at-fault insurance claim you want to view. Now press F4.

The system returns the Merit Rating Board - At-Fault Insurance Claim (UMA) Screen for the summary line you selected.

NOTE: If you press F4 without the cursor positioned on a type "A" summary line, or if you press F4 without changing the function code to UMA, an error message will be returned.

4. To return to the UMO Screen, change the function code to UMO and press F6.

NOTE: The UMO Request Code = AF returns only summary lines for at-fault insurance claims. The 100 at-fault loss types most recently applied to this driving record are displayed in ascending sequence by incident date, and in descending sequence by process date.

Section Three – Merit Rating Board Screens 191 Registry of Motor Vehicles – UMS User Manual

Common Messages

Below are some common messages that you might see while using the At-Fault Insurance Claim (UMA) Screen. Each message is listed with a brief definition.

CURSOR PRECEDES FIRST SCROLL LINE

From the UMO Screen, you changed the function to UMA and either forgot to move the cursor, or positioned the cursor above the first scroll line on the UMO, and the pressed the F4 key.

ENTER LICENSE NUM, ST, INCIDENT DATE, LOSS TYPE

From the UMO Screen, you changed the function code to UMA and pressed the ENTER key instead of the F4 key, and the system returned an empty UMA Screen with this message. Do not enter data as you are instructed to do by this message. Start again from the UMO and cursor select the summary line correctly.

ENTER NEW CLAIM DATA

While you were on the UMA Screen, you pressed the F8 key. Do not enter data as instructed by this message. Change the function code to UMO and press the F6 key.

INVALID KEY PRESS OR FUNCTION CALL

While you were on the UMA Screen, you pressed the F7 key.

ENTER CHANGES TO CLAIM OR F8 FOR NEXT CLAIM

While you were on the UMA Screen, you pressed the ENTER key. Do not enter data as instructed by this message. Press the F8 key to view the next claim or change the function code to UMO and press the F6 Key.

F4/F6/F9/F11 REQUIRE FUNCTION-CHANGE

Incorrect use of F4, F6, or F11. An example: From the UMA Screen with function code = UMA, you pressed one of these keys.

This message is returned with the Operator Summary (UMO) Screen if you forget to change the function code from UMO to UMA when using F4 to view detail for an at-fault insurance claim summary line.

Section Three – Merit Rating Board Screens 192 Registry of Motor Vehicles – UMS User Manual

F4/F9 REQUIRES SCROLL FUNCTION

Incorrect use of F9. From the UMA Screen, with function code = UMA, you pressed the F9 key.

F9 REQUIRES USE OF PREVIOUS FUNCTION

Incorrect use of F9. From a screen other than the UMA Screen, you changed the function code to UMA and pressed this key.

F11 NOT SUPPORTED BY THIS FUNCTION

Incorrect use of F11. From a screen other than the UMA Screen, you changed the function code to UMA and pressed this key.

KEY NOT SUPPORTED IN THIS TEXT

Incorrect use of F3, F5, or F10. From the UMA Screen, with function code = UMA, you pressed one of these keys.

NO REFERENCE DATA AVAILABLE FOR F3

From a screen other than the UMA Screen, you changed the function code to UMA and pressed the F3 key.

REQUESTED SCREEN CANNOT ACCOMMODATE SELECTION

(A) From the UMO Screen, you changed the function code to UMA, positioned the cursor on a summary line that is not an at-fault insurance claim, or on an empty area below the last summary line, and pressed the F4 key, which makes the UMA request invalid.

(B) Incorrect use of F6. An example: From the UMO Screen, you changed the function code to UMA, positioned the cursor on an at-fault insurance claim summary line and pressed the F4 key. The system returned the UMA Screen. You changed the function code to LI and pressed the F6 key. The system returned the License Inquiry (LI) Screen. You incorrectly tried to screen hop back to UMA by changing the function code to UMA and pressing the F6 key. The system returned this message.

Section Three – Merit Rating Board Screens 193 Registry of Motor Vehicles – UMS User Manual

Section Three – Merit Rating Board Screens 194 Registry of Motor Vehicles – UMS User Manual

25 The UMC Screen

About This Screen

UMC is a screen that contains detail information for a comprehensive insurance claim. You may view a comprehensive insurance claim that appears on the Merit Rating Board - Operator Summary (UMO) Screen by changing the function code to UMC, positioning the cursor on the selected comprehensive claim summary line and pressing F4. The Comprehensive Insurance Claim (UMC) Screen, when selected from one of the comprehensive insurance claim summary lines on the Operator Summary Screen, displays the detail information for the fire, theft, or other comprehensive loss.

The data source for a comprehensive insurance claim is the insurance company that paid a claim under any comprehensive coverage involving a vehicle subject to the Safe Driver Insurance Plan (SDIP). The Merit Rating Board (MRB) receives an electronic file of motor vehicle comprehensive insurance claim records from insurers, applies the claim record to the specified policyholder’s driving history record, and applies the claim record to the MRB's statistical records. Merit Rating Board Administrative Procedures (www.massrmv.com/mrb) provides procedures to insurers for reporting comprehensive insurance claims to the Merit Rating Board.

The incident that resulted in a comprehensive claim is not used to determine the Operator SDIP Points, Credit Code, or Step and is not reported on any SDIP Statement.

Function Keys The function keys that can be used with the UMC Screen are highlighted below.

F1 End Session F2 Main Menu F6 Screen hop

From the UMC Screen, which contains detail information for a comprehensive insurance claim that has been applied to the driving record of the UMO operator, you may change the function code to UMO and press F6 to return to the Operator Summary (UMO) Screen. A screen hop to UMO from UMC returns summary lines specified by the Request Code used when you executed the UMC cursor select (AL or CP). From the UMC Screen, you may also use F6 with a function code change to screen hop to another screen which may be retrieved by license number and license state code.

Section Three – Merit Rating Board Screens 195 Registry of Motor Vehicles – UMS User Manual

Attempting to use any key that is not available for the screen results in an error message. The error message is different for each key and the context in which you try to use it. See Common Messages in this chapter.

Section Three – Merit Rating Board Screens 196 Registry of Motor Vehicles – UMS User Manual

The UMC Screen

Field Descriptions

Function Enter the function code UMC and press Enter to display the UMC screen

MSG Displays system-generated messages

Key: Phldr Lic The driver's license number of the UMO operator with the following exceptions:

UMO License State = MA Displays the current Massachusetts driver's license number from an RMV License Record associated with a previous license number which exactly matches the UMO license number, or an Unlicensed Operator Record associated with the UMO operator when the UMO license number is not a valid Massachusetts license number.

Section Three – Merit Rating Board Screens 197 Registry of Motor Vehicles – UMS User Manual

UMO License State not = MA Displays an out-of-state license number from an Unlicensed Operator Record with more characters than the number of characters in the UMO input license number. This occurs only when Unlicensed Operator Record License Record license date = UMO license state and Unlicensed Operator Record license number matches the UMO license number on the first 9 characters.

ST The license state code of the UMO operator except as explained above

INC Date The date the incident occurred that resulted in the comprehensive claim, as reported to the MRB on the comprehensive insurance claim record.

Loss Type A code to describe the loss type under which the claim was paid. These are the comprehensive loss types.

Loss Type 01 - FIRE Loss Type 02 - THEFT Loss Type 03 - GLASS Loss Type 05 - VANDALISM (malicious mischief and vandalism) Loss Type 06 - WINDSTORM (windstorm, earthquake, hail explosion, tornado, cyclone and water damage) Loss Type 07 - FLOOD (flood and rising water) Loss Type 09 - MISCELLANEOUS

PHLDR Last The last name of the UMO operator.

PHLDR First The first name of UMO operator.

PHLDR DOB The date of birth of the UMO operator.

Pay Date The date the loss amount was paid.

Location The three-digit insurance company town code which indicates the location of the incident from the comprehensive insurance claim record.

NOTE: Refer to Numerical List Accident Town/Premium Town in the Massachusetts Automobile Private Passenger Statistical Plan.

Date Processed The date the comprehensive insurance claim original claim transaction for this claim incident and type of loss was processed by the MRB.

Section Three – Merit Rating Board Screens 198 Registry of Motor Vehicles – UMS User Manual

LOSS AMT The cumulative loss amount applied to the driving record of this policyholder for this incident date, incident location, and loss type.

CAT Code The catastrophe code, if any, for this claim as reported to the MRB in the comprehensive insurance claim record.

INS CO The three-digit code for the insurance company that paid this claim and reported it to the MRB from the database SDIP policy record.

NOTE: Refer to Insurance Companies Listed by Number in the Appendix.

Policy The policy number of the policy from the database SDIP policy record. This is the policy that provided coverage under which this claim was paid, and the policy number by which this policy may be referenced in the insurance company files as reported to the MRB in the comprehensive insurance claim record.

Claim ID The first sixteen (16) characters of the claim number associated with the loss amount reported in the claim transaction, and the claim number by which this claim may be referenced in insurance company files as reported to the MRB in the comprehensive insurance claim record.

EFF Date The policy effective date of the policy that provided coverage under which this claim was paid from the database SDIP policy record.

VIN The Vehicle Identification (VIN) Number from the database vehicle record. This field is blank unless the VIN in the comprehensive insurance claim original claim transaction exactly matched the VIN of a Massachusetts registered vehicle on the RMV database at the time the comprehensive insurance claim transaction was processed.

PREM Town The three-digit insurance company town code which indicates the place of principal garaging (i.e., rating town) for the policy.

NOTE: Refer to Numerical List Accident Town/Premium Town in the Massachusetts Automobile Private Passenger Statistical Plan.

REV Date If Status = R, the MRB Process Date of the transaction which reversed this claim.

REV Reason If Status = R, the reversal reason code.

Section Three – Merit Rating Board Screens 199 Registry of Motor Vehicles – UMS User Manual

NOTE: Refer to Comprehensive Insurance Claim Reversal Reason Codes in the Appendix.

REV Source If Status = R, the source code of the reversal. If source code = 001, the claim was reversed by the MRB. Any other source code is an insurer's three-digit company code.

Current version and other information at the bottom of the UMC Screen is used by the MRB for audit purposes.

Procedures

How to View a Comprehensive Insurance Claim from UMO

You may view a comprehensive insurance claim for any UMO summary line that contains a value of "C" in the Type Code (field number 19). If you need to locate this Type Code on the UMO Screen, refer to the UMO Screen chapter.

1. Obtain the Merit Rating Board - Operator Summary (UMO) Screen and scroll forward, if necessary, until the comprehensive insurance claim summary line that you want to select appears on the screen.

2. In the FUNCTION field, type UMC, but do not press ENTER.

3. Position the cursor on the summary line for the comprehensive insurance claim you want to view. Now press F4.

NOTE: If you press F4 without the cursor positioned on a type "C" summary line; or if you press F4 without changing the function code to UMC, an error message will be returned.

The system returns the Merit Rating Board - Comprehensive Insurance Claim (UMC) Screen for the summary line you selected.

4. To return to the UMO Screen, type UMO in the FUNCTION field and press F6.

NOTE: The UMO Request Code = CP returns only summary lines for comprehensive insurance claims. The 100 comprehensive loss types most recently applied to this driving record are displayed in ascending sequence by incident date; and in descending sequence by process date.

Section Three – Merit Rating Board Screens 200 Registry of Motor Vehicles – UMS User Manual

Common Messages

Below are some common messages that you might see while using the Comprehensive Insurance Claim (UMC) Screen. Each message is listed with a brief definition.

CURSOR PRECEDES FIRST SCROLL LINE

From the UMO Screen, you changed the function to UMC and either forgot to move the cursor, or positioned the cursor above the first scroll line on the UMO, and the pressed the F4 key.

ENTER LICENSE NUM, ST, INCIDENT DATE, LOSS TYPE

From the UMO Screen, you changed the function code to UMC and pressed the ENTER key instead of the F4 key, and the system returned an empty UMC Screen with this message. Do not enter data as you are instructed to do by this message. Start again from the UMO and cursor select the summary line correctly.

ENTER CHANGES TO CLAIM OR F8 FOR NEXT CLAIM

While you were on the UMC Screen, you pressed the ENTER key. Do not enter data as instructed by this message. Press the F8 key to view the next claim or change the function code to UMO and press the F6 Key.

ENTER NEW CLAIM DATA

While you were on the UMC Screen, you pressed the F8 key. Do not enter data as instructed by this message. Change the function code to UMO and press the F6 key.

INVALID KEY PRESS OR FUNCTION CALL

While you were on the UMC Screen, you pressed the F7 key.

F4/F6/F9/F11 REQUIRE FUNCTION-CHANGE

Incorrect use of F4, F6 or F11. An example: From the UMC Screen with function code = UMC, you pressed one of these keys.

This message is returned with the Operator Summary (UMO) Screen if you forget to change the function code from UMO to UMC when using F4 to view detail for a comprehensive insurance claim summary line.

Section Three – Merit Rating Board Screens 201 Registry of Motor Vehicles – UMS User Manual

F4/F9 REQUIRES SCROLL FUNCTION

Incorrect use of F9. From the UMC Screen, with function code = UMC, you pressed the F9 key.

F9 REQUIRES USE OF PREVIOUS FUNCTION

Incorrect use of F9. From a screen other than the UMC Screen, you changed the function code to UMC and pressed this key.

F11 NOT SUPPORTED BY THIS FUNCTION

Incorrect use of F11. From a screen other than the UMC Screen, you changed the function code to UMC and pressed this key.

KEY NOT SUPPORTED IN THIS CONTEXT

Incorrect use of F3, F5 or F10. From the UMC Screen, with function code = UMC, you pressed one of these keys.

NO REFERENCE-DATA AVAILABLE FOR F3

From a screen other than the UMC Screen, you changed the function code to UMC and pressed the F3 key.

REQUESTED SCREEN CANNOT ACCOMMODATE SELECTION

(A) From the UMO Screen, you changed the function code to UMC, positioned the cursor on a summary line that is not a comprehensive insurance claim, or on an empty area below the last summary line, and pressed the F4 key, which makes the UMC request invalid.

(B) Incorrect use of F6. An example: From the UMO Screen, you changed the function code to UMC, positioned the cursor on a comprehensive insurance claim summary line and pressed the F4 key. The system returned the UMC Screen. You changed the function code to LI and pressed the F6 key. The system returned the License Inquiry (LI) Screen. You incorrectly tried to screen hop back to UMC by changing the function code to UMC and pressing the F6 key. The system returned this message.

Section Three – Merit Rating Board Screens 202 Registry of Motor Vehicles – UMS User Manual

26 The UMVI Screen

About This Screen

UMVI is a screen that contains detail information for a traffic citation. You may view a traffic citation that appears on the Merit Rating Board - Operator Summary (UMO) Screen by changing the function code to UMVI, positioning the cursor on the selected traffic citation summary line and pressing F4. The Merit Rating Board -Traffic Citation (UMVI) Screen, when selected from one of the traffic citation summary lines on the Operator Summary Screen, displays detail information for a traffic citation, incomplete citation, or a traffic violation from a Safe Driver Insurance Plan (SDIP) Out-of-State Driving Record.

An incomplete citation may be a CMVI traffic citation payable to the RMV for which judgment has not been applied; a CMVI traffic citation from a violator requesting a CMVI hearing for which hearing result (judgment) has not been applied; or a CMVI traffic citation payment skeleton. A CMVI traffic citation payment skeleton is a violator's CMVI traffic citation payment which the RMV applies before the MRB applies the information from the police department or court citation copy. An incomplete citation is not considered part of a person's driving history record for purposes of the SDIP or RMV license suspension.

The data sources for traffic citations are Massachusetts police departments, Massachusetts courts, violators of Massachusetts traffic laws requesting a civil motor vehicle infraction (CMVI) hearing or making a CMVI payment, and insurers submitting Out-of-State Driving Records for the purposes of the SDIP. The Merit Rating Board (MRB) receives copies of motor vehicle citations from these sources and applies the citation to a person's driving history record. The Registry of Motor Vehicles (RMV) receives payment for CMVI traffic citations from the violator and applies the payment to the traffic citation.

A violation is reported on the SDIP Statement of the violator if the citation is a complete citation, the violation and judgment are subject to the SDIP, and the judgment date (surcharge date) is within the policy experience period.

Section Three – Merit Rating Board Screens 203 Registry of Motor Vehicles – UMS User Manual

Function Keys The function keys which can be used with the UMVI Screen are highlighted below.

F1 End Session F2 Main Menu F6 Screen hop

Attempting to use any F key that is not available for the screen results in an error message. The error message is different for each F key and the context in which you try to use it. See Common Messages in this chapter.

Note: From the UMVI Screen, which contains detail information for a traffic citation that has been applied to the driving record of the UMO operator, you may change the function code to UMO and press F6 to return to the Operator Summary (UMO) Screen. A screen hop to return to UMO from UMVI returns summary lines specified by the Request Code used when you executed the UMVI cursor select (AL or CI). From the UMVI Screen, you may also use F6 with a function code change to screen hop to another screen which may be retrieved by license number and license state code.

Section Three – Merit Rating Board Screens 204 Registry of Motor Vehicles – UMS User Manual

The UMVI Screen

Field Descriptions

Function The code "UMVI" that identifies this screen.

MSG A system-generated message. This field contains messages and instructions from the system. Check this message area for information if you receive an unexpected result.

Citation The citation number preprinted on a citation document, a number assigned by the MRB if no citation was issued for the violation, or "MISSING" if the citation number could not be read because of a printing error or microfilm equipment malfunction. The number assigned by MRB begins with "NM" (not issued by Massachusetts police or court) for a violation from an SDIP Out-of-State Driving Record.

Section Three – Merit Rating Board Screens 205 Registry of Motor Vehicles – UMS User Manual

CS A system generated number used for internal purposes only. Used when reporting convictions and conviction withdrawals to other states and by auditors evaluating the data during an audit.

Police This field contains the Massachusetts police department code of the submitting department located on the batch envelope for a citation received by MRB from a police department; or the code of the issuing department located on the citation document for a citation received by MRB from a violator hearing request or from a court; or "OOS" if the violation is from an SDIP Out-of-State Driving Record. If the citation was on the RMV/MRB Traffic Citation Database on 01/01/92: L=Local police; M=Metropolitan; R=RMV; C=Capitol; S=State police; or J=Judicial (issued by a Massachusetts court). This police department code appears in the CO field on the UMO summary line when the court code field is blank.

(police department The police department name associated with the police department name) code.

Officer An identifying number to identify the officer who issued the Massachusetts traffic citation.

Court This field contains the Massachusetts district court with jurisdiction for the citation as written by the police department on the citation document. This field contains the submitter court code located on the batch envelope for a citation received by MRB from a Massachusetts court. This field contains the court code written on the citation document by the police officer for a citation received by MRB from a violator hearing request. This field contains "CON" for a citation converted to the RMV/MRB Traffic Citation Database in October, 1986; "OOS" for a violation from an SDIP out-of state driving record. This court code, if non-blank, appears in the CO field on the UMO summary line.

NOTE: Until December, 1992, this field was blank for a citation received by the MRB from a Massachusetts police department, unless a CMVI hearing result had been applied; in this case, this field contained the submitting court code located on the batch envelope in which MRB received the CMVI hearing result.

(court name) The court name associated with the court code.

OP/OWN/NNI A code to indicate the violator to whom the citation was issued as written on the citation document by the police officer:

0=Citation issued to Vehicle Owner 1=Citation issued to Operator, Passenger, or Bicyclist

Section Three – Merit Rating Board Screens 206 Registry of Motor Vehicles – UMS User Manual

SSN The social security number of the violator if the Registry of Motor Vehicles License Record contains the social security number. Blank, if the violator is a company.

LIC# The driver’s license number of the operator. The violator's license number may be a system generated number if the violator does not have a valid Massachusetts license number or any out-of-state license number associated with his license record at the time the traffic citation is applied to the database. Blank, if the violator is a company.

ST The license state code of the operator. Blank, if the violator is a company.

CLS The class of the out-of-state license or blank. If the operator license state not = MA, and an Unlicensed Operator Record was created at the time this citation was applied to the database, this field contains the license class written on the citation document by the police officer. Blank, if the violator is a company.

CDLHI A code to indicate whether the out-of-state operator's license is a commercial driver's license. If the operator license state not = MA, and an Unlicensed Operator Record was created at the time this citation was applied to the database, this field contains the CDL indicator written on the citation document by the police officer. Blank, if the violator is a company.

Y= "yes" N= "no" blank=unknown

Race The race of the violator as written on the citation document by the police officer. Blank, if the violator is a company.

A="asian" or "pacific islander" B="black" H="hispanic" I="american indian" or "alaskan native" M="middle easterner" or "east indian" W="white" blank=unknown

Sex The sex of the violator as written on the citation document by the police officer. Blank, if the violator is a company.

M= "male" F= "female"

Section Three – Merit Rating Board Screens 207 Registry of Motor Vehicles – UMS User Manual

blank=unknown

NIVS Indicates whether the non-inventory motor vehicle was searched as written on the citation document by the police officer.

Y= "yes" N= "no" blank=unknown

Name (L) The last name of the operator.

(F) The first name of the operator. Blank, if the violator is a company.

(M) The middle initial of the operator. Blank, if the violator is a company.

DOB The date of birth of the operator. Blank, if the violator is a company. This field may be blank if the violator is the vehicle owner who is not the operator and the vehicle is not registered in Massachusetts.

Address The street address of the operator or company.

City The address city of the operator or company.

ST The address state of the operator or company.

ZIP The ZIP Code of the operator or company.

Plt Type The license plate type of the registration as written on the citation document by the police officer.

Reg Num The registration number of the vehicle as written on the citation document by the police officer, or court representative; or the assigned number MRBADDR if the registration number is not provided on the citation document.

ST The code for the U.S. state/territory or Canadian province which issued the vehicle registration. This field contains MA if the registration number contains the assigned number MRBADDR.

CDL Veh Indicates whether the vehicle is a commercial vehicle as written by the police officer on the citation document.

Y= "yes" N= "no" U or blank=unknown

Section Three – Merit Rating Board Screens 208 Registry of Motor Vehicles – UMS User Manual

16+PASS Indicates an offense involving the violation of an out-of-service order was a vehicle capable of carrying 16 passengers or more including the driver.

Y= "yes" N= "no" U=unknown

PCARD HAZMAT Indicates whether the vehicle was placarded to carry hazardous material as written by the police officer on the citation document.

Y= "yes" N= "no" U=unknown

VIOL Date The date the traffic violation occurred. This field contains the "date of violation", or "date citation written", whichever is later as written by the police officer on the Massachusetts traffic citation document.

LOC The three-digit insurance company town code which indicates the location where the traffic violation occurred from the traffic citation document. NOTE: Refer to Numerical List Accident Town/Premium Town in the Massachusetts Automobile Private Passenger Statistical Plan.

(location name) The name associated with the location code.

Time The time of day the Massachusetts traffic citation was issued. The format is HH X, where HH = hour and X = AM/PM indicator. If the time of day is unknown, the HH = 00 and the X = 0.

Accident Indicates whether an accident is associated with this traffic citation as written by the police officer on the Massachusetts traffic citation document.

Y= "yes" N= "no" blank=unknown

Description Violation description. The description for this CHP SECT SS from the MRB Table. Each table entry consists of the 9-character Chapter Section Code, CHP SECT SS, the 20-character description and other information needed by the computer system. This field contains *INVALID* for a CMVI traffic citation payment skeleton.

Section Three – Merit Rating Board Screens 209 Registry of Motor Vehicles – UMS User Manual

CHP SECT SS For a Massachusetts traffic citation, the Chapter, Section of the Massachusetts law written by the police officer or court on the citation document, or assigned by MRB. A subsection code (SS) is assigned by MRB for a violation that is not uniquely identified by Chapter Section alone.

$Amount The assessment amount for a violation on a Massachusetts traffic citation containing all civil infractions (CMVIs) as written on the Massachusetts traffic citation document by the police officer, or as modified by the clerk magistrate as part of the hearing result.

MPH The miles per hour the vehicle was traveling at the time the speeding violation occurred as written on the Massachusetts traffic citation document by the police officer.

Zone The speed limit where the violation occurred as written on the Massachusetts traffic citation document by the police officer.

(Judgment Code) The judgment code and the CHP SECT SS determine whether a violation is surchargeable under the SDIP; or subject to action by the RMV. For a traffic citation containing all CMVIs, this field is blank until judgment is applied with CMVI hearing result; or R Responsible judgment is applied with payment; or when R Responsible judgment is applied by the RMV when neither payment nor hearing request was received on time. Note: If the $AMOUNT field = blanks, NP No Process judgment is applied with payment and applied by the RMV when neither payment nor hearing request was received on time.

(Judgment Date) The judgment date or conviction date from the traffic citation document. This is the "surcharge date" which determines whether a surchargeable traffic violation is within the policy experience period of an SDIP policy inquiry. For citations on the database before CMVI procedures and for all criminal citations, this field contains the date of the court judgment. For a Massachusetts traffic citation containing all CMVIs, this field is blank or the date the CMVI judgment was applied as explained under (judgment code) above.

S (status) The status of the violation displayed on this line.

A=Active

N=Not Active. May result from: Multiple Surcharged Incident; multiple violations on the same citation (another violation contains Status = A); violation on a CMVI traffic citation awaiting payment or hearing result; CMVI traffic citation payment skeleton.

Section Three – Merit Rating Board Screens 210 Registry of Motor Vehicles – UMS User Manual

R=Reversed

S=Error. Indicates that the citation is not considered part of any person's driving record for the purposes of the SDIP or for actions by the RMV because additional information or correction of invalid information is required. The UMO operator summary line for an errored citation contains an "S" in the Status column.

P=Paid under the Merit Rating Plan.

Date Conv Recvd System generated and may be the date a payment was applied to a citation; or the date payment default action was applied to a citation; or the date the MRB received the copy of the citation (mail or fax) from the court containing judgment information for the offense(s) on the citation. Used for tracking and auditing purposes.

Type A code to indicate the type of traffic citation:

A=Criminal (Arrest) C=Criminal (Complaint Application) N=Non-Criminal All civil infractions-CMVI P=Non-Criminal All civil infractions-CMVI payable to RMV S=CMVI Traffic Citation Payment Skeleton W=Warning

A citation received by MRB from a police department with VIOL DATE on or after 01/01/92 which is marked "All Civil Infractions" and which contains no criminal violations is a CMVI citation payable to the RMV. A CMVI citation with VIOL DATE before 01/01/92 is payable to the RMV if received by MRB on or after 01/01/92 from a Massachusetts court and the court has identified the citation as "in default".

Civil Assessment The assessment amount for the CMVI citation as written on the For Citation citation document by the police officer, or modified by the clerk magistrate as part of the hearing result.

Docket The docket number by which the corresponding court document for this citation is filed by the Massachusetts court. This field is blank if the citation was received from a Massachusetts police department and no court action has occurred, or if the citation was received from a violator hearing request and a hearing result has not been applied.

Section Three – Merit Rating Board Screens 211 Registry of Motor Vehicles – UMS User Manual

M R B a u d i t i n f o r m a t i o n f o r c u r r e n t v e r s i o n

(Version Number) The current version.

(Submitter) A code to identify the submitter of the current version. The submitter may be a Massachusetts police department, Massachusetts court, RMV or MRB.

(Document Locator Uniquely identifies the source document for each version created Number) by an MV transaction or CCP cash transaction which is stored in files located at the MRB. There is no source document for a MVF or MVFT transaction which indicates the citation was added or updated electronically using the information received from the Administrative Office of the Trial Court (AOTC). There is also no source document for an SU suspension default transaction which indicates that the RMV sent a suspension warning letter to the violator because neither hearing request nor full payment was received on time for a CMVI traffic citation.

(Clerk Code) The User ID of the clerk who entered the current version.

(Process Date) The Process Date of the current version.

(Transaction Code) The Transaction Code which created this version: MV= Add Citation MV1=Change Operator-Owner MV2=Change Violation MV3=Reverse Citation MV4=Change Other MV5=Reissue Citation MV6=Clear Duplicate MV7=CMVI Hearing Request MV7C=CMVI Hearing Request Correction MV7L=Late CMVI Hearing Request MV7N=CMVI Hearing Request Denied; Clear Duplicate or Not Applicable MV8=CMVI Hearing Result MV8L=Second or Subsequent CMVI Hearing Result MV8N=CMVI Hearing Result Not Applicable or Clear Duplicate MV9=Change Citation Number MVU=Correct Suspended Citation CCPS=Payment Skeleton CCP=Payment applied to existing citation CCP4= Change Payable to Non-Payable with $000 amounts SU=Payment default action applied by RMV CCP3=Payment Reversal CMBC=Converted Bad Payment

Section Three – Merit Rating Board Screens 212 Registry of Motor Vehicles – UMS User Manual

CMB=Bad Payment CMB2=Change Bad Payment CPD=Paid Bad Payment CPD3=Reversed Bad Payment MVF=Apply or change violation information electronically MVFT=Add citation electronically CHVI=Court Filing Fee Paid CFVI=Court Filing Fee Waived CMBH=Bad payment for a Court Filing Fee CPDH=Paid bad payment for a Court Filing Fee CMDH=Dismissed bad payment for a Court Filing Fee

(Pending Status) The Pending Status of the current version: COMPLETE=assessment paid or violations found not responsible by a CMVI hearing result INCOMPLETE CITATION=pending the receipt of judgment information for the offense(s) on the citation (electronically or on paper) from the courts PAYMENT DUE=awaiting payment amount shown by the due date shown. DEFAULT DUE=awaiting payment amount shown by the due date shown. This amount due is the assessment amount plus late and release fees. HEARING REQ #_=awaiting a CMVI hearing. The date shown contains the date the hearing notice was produced or blank if hearing notice has not been produced. HEARING REQ #_ (E)= awaiting to send the CMVI hearing to AOTC electronically. The date shown contains the date the hearing notice was sent to AOTC electronically or blank if hearing notice has not been sent to AOTC. FINDING DUE=awaiting payment amount shown by the due date shown. This amount due and date due were determined by a CMVI hearing result. PAYMENT SKELETON=payment has been received, but citation copy from police or court has not been applied. SUSPENDED CITATION=citation copy from police or court is suspended with errors. REVERSED CITATION=citation copy from police or court has been reversed. CON BAD PAY =awaiting payment amount shown by the due date shown. This amount due is the amount associated with a converted bad payment transaction applied to this citation. BAD PAY DUE=awaiting payment amount shown by the due date. This amount due is the amount associated with the bad payment. CHG BPAY DUE =awaiting payment amount shown by the due date shown. This amount due is the amount associated with a change bad payment transaction applied to this citation.

Section Three – Merit Rating Board Screens 213 Registry of Motor Vehicles – UMS User Manual

Procedures

How to View A Traffic Citation from UMO

You may view the traffic citation for any UMO summary line that contains a value of "V" in the Type Code (field number 19). If you need to locate this Type Code on the UMO Screen, refer to the UMO Screen Chapter.

1. Obtain the Merit Rating Board - Operator Summary (UMO) Screen and scroll forward if necessary, until the traffic citation summary line that you want to select appears on the screen.

2. In the FUNCTION field, type UMVI, but do not press ENTER.

3. Position the cursor on the summary line for the traffic citation you want to view. Now press F4.

The system returns the Merit Rating Board - Traffic Citation (UMVI) Screen for the summary line you selected.

NOTE: If you press F4 without the cursor positioned on a type "V" summary line; or if you press F4 without changing the function code to UMVI, an error message will be returned

4. To return to the UMO Screen, type UMO in the FUNCTION field and press F6.

NOTE: The UMO Request Code = CI returns only summary lines for traffic citations. The 100 violations from citations most recently applied to this driving record are displayed in ascending sequence by incident date; and in descending sequence by process date.

Common Messages

Below are some common messages that you might see while using the Traffic Citation (UMVI) Screen. Each message is listed with a brief definition.

CURSOR PRECEDES FIRST SCROLL LINE

From the UMO Screen, you changed the function to UMVI and either forgot to move the cursor, or positioned the cursor above the first scroll line on the UMO, and the pressed the F4 key.

Section Three – Merit Rating Board Screens 214 Registry of Motor Vehicles – UMS User Manual

PLEASE ENTER CITATION NUMBER

From the UMO Screen, you changed the function code to UMVI and pressed the ENTER key instead of the F4 key, and the system returned an empty UMVI Screen with this message. Do not enter data as you are instructed to do by this message. Start again from the UMO and cursor select the summary line correctly.

F4/F6/F9/F11 REQUIRE FUNCTION-CHANGE

Incorrect use of F4, F6 or F11. An example: From the UMVI Screen with function code = UMVI, you pressed one of these keys.

This message is returned with the Operator Summary (UMO) Screen if you forget to change the function code from UMO to UMVI when using F4 to view detail for a traffic citation summary line.

F4/F9 REQUIRES SCROLL FUNCTION

Incorrect use of F9. From the UMVI Screen, with function code = UMVI, you pressed the F9 key.

F7/F8 NOT SUPPORTED BY THIS FUNCTION

Incorrect use of F7 or F8. From the UMVI Screen, with function code = UMVI, you pressed one of these keys.

F9 REQUIRES USE OF PREVIOUS FUNCTION

Incorrect use of F9. From a screen other than the UMVI Screen, you changed the function code to UMVI and pressed this key.

F11 NOT SUPPORTED BY THIS FUNCTION

Incorrect use of F11. From a screen other than the UMVI Screen, you changed the function code to UMVI and pressed this key.

KEY NOT SUPPORTED IN THIS CONTEXT

Incorrect use of F3, F5 or F10. From the UMVI Screen, with function code = UMVI, you pressed one of these keys.

NO REFERENCE-DATA AVAILABLE FOR F3

From a screen other than the UMVI Screen, you changed the function code to UMVI and pressed the F3 key.

Section Three – Merit Rating Board Screens 215 Registry of Motor Vehicles – UMS User Manual

REQUESTED SCREEN CANNOT ACCOMMODATE SELECTION

(a) From the UMO Screen, you changed the function code to UMVI, positioned the cursor on a summary line that is not a traffic citation, or on an empty area below the last summary line, and pressed the F4 key, which makes the UMVI request invalid.

(b) Incorrect use of F6. An example: From the UMO Screen, you changed the function code to UMVI, positioned the cursor on a traffic citation summary line and pressed the F4 key. The system returned the UMVI Screen. You changed the function code to LI and pressed the F6 key. The system returned the License Inquiry (LI) Screen. You incorrectly tried to screen hop back to UMVI by changing the function code to UMVI and pressing the F6 key. The system returned this message.

Section Three – Merit Rating Board Screens 216 Registry of Motor Vehicles – UMS User Manual

27 The UMVH Screen

About This Screen

UMVH is a screen that contains history information for each transaction applied to a traffic citation. You may view the history information for a traffic citation that appears on the Merit Rating Board -- Traffic Citation (UMVI) Screen by changing the function code to UMVH and pressing F6. The Merit Rating Board --Traffic Citation History (UMVH) Screen displays history information for each transaction applied to a traffic citation or an incomplete citation, or a traffic violation from a Safe Driver Insurance Plan (SDIP) Out-of-State Driving Record. You may also view the history information for a traffic citation that appears on the Merit Rating Board - Operator Summary (UMO) Screen by changing the function code to UMVH and pressing F4.

The data sources for traffic citations are Massachusetts police departments, Massachusetts courts, violators of Massachusetts traffic laws requesting a civil motor vehicle infraction (CMVI) hearing or making a CMVI payment, and operators submitting Out-of-State Driving Records for the purposes of SDIP. The Merit Rating Board (MRB) receives copies of motor vehicle citations from these sources and applies the citation to a person's driving history record. The Registry of Motor Vehicles (RMV) receives payment for CMVI traffic citations from the violator and applies the payment to the traffic citation.

An incomplete citation may be a CMVI traffic citation payable to the RMV for which judgment has not been applied, a CMVI traffic citation from a violator requesting a CMVI hearing for which hearing result (judgment) has not been applied, or a CMVI traffic citation payment skeleton. A CMVI traffic citation payment skeleton is a violator's CMVI traffic citation payment, which the RMV applies before the MRB applies the information from the police department or court citation copy. An incomplete citation is not considered part of a person's driving history record for purposes of the SDIP or RMV license suspension.

Effective July 15, 1999, the procedures for adding out-of-state incidents to a person’s driving record were replaced by the Administrative Procedures for SDIP Out-of-State Driving Records as required by the Opinion, Findings and Decision on 1999 Safe Driver Insurance Plan, dated December 14, 1998 Docket No. R98-39.

A violation is reported on the SDIP Statement of the violator if the citation is a complete citation, the violation and judgment are subject to the SDIP, and the judgment date (surcharge date) is within the policy experience period.

Section Three – Merit Rating Board Screens 217 Registry of Motor Vehicles – UMS User Manual

Function Keys The function keys that can be used with the UMVH Screen are highlighted below.

F1 End Session F2 Main Menu F6 Screen hop F7 Page Backward (page up) F8 Page Forward (page down)

Attempting to use any key that is not available for the screen results in an error message. The error message is different for each key and the context in which you try to use it. See Common Messages in this chapter.

From the UMVH Screen, which contains history information for a traffic citation that has been applied to the driving record of the UMVI operator, you may change the function code to UMVI and press F6 to return to the Merit Rating Board --Traffic Citation (UMVI) Screen. From the UMVH Screen, you may also use F6 with a function code change to screen hop to another screen which may be retrieved by license number and license state code.

When F7 is pressed, the most recent version of history information for a traffic citation is displayed.

Section Three – Merit Rating Board Screens 218 Registry of Motor Vehicles – UMS User Manual

The UMVH Screen

Field Descriptions

Function Enter the function code UMVH and press Enter to display the UMVH screen.

MSG Displays system-generated messages.

Citation The citation number preprinted on a citation document, a number assigned by the MRB if no citation was issued for the violation, or "MISSING" if the citation number could not be read because of a printing error or microfilm equipment malfunction. The number assigned by MRB begins with “NN” (not issued by Massachusetts police or court) for a violation from an SDIP Out-of-State Driving Record.

OP/OWN A code to indicate the violator to whom the citation was issued as written on the citation document by the police officer:

Section Three – Merit Rating Board Screens 219 Registry of Motor Vehicles – UMS User Manual

0 = Citation issued to Vehicle Owner 1 = Citation issued to Operator

A traffic citation is applied to the driving history record of the violator. When the violator is the operator or the vehicle owner who is a person, the name, date of birth, license number, and license state identify the violator. When the violator is the vehicle owner who is not a person, the owner name, registration number and registration state identify the violator. Effective May 3, 1993, a CMVI traffic citation payment skeleton (payment skeleton) is applied to the record of the violator. However, before this date, a payment skeleton was always applied to the record of the operator. These old payment skeletons will be moved to the record of the violator when the corresponding citation from the police department or court is applied to the payment skeleton.

Field Descriptions for a Violator who is a Person

Violator LIC The driver's license number of the violator displayed on the UMVI Screen or the driver’s license number of the UMO operator with the following exceptions:

(A) UMO License State = MA Displays the current Massachusetts driver's license number from an RMV License Record associated with a previous license number which exactly matches the UMO license number, or an Unlicensed Operator Record associated with the UMO operator when the UMO license number is not a valid Massachusetts license number.

(B) UMO License State not = MA Displays an out-of-state license number from an Unlicensed Operator Record with more characters than the number of characters in the UMO input license number. This occurs only when Unlicensed Operator Record License Record license date = UMO license state and Unlicensed Operator Record license number matches the UMO license number on the first 9 characters.

ST The license state code of the violator displayed on the UMVI or the license state code of the UMO operator except as explained above.

REG NO The registration number of the vehicle displayed on the UMVI Screen.

ST The registration number state code displayed on the UMVI Screen.

Section Three – Merit Rating Board Screens 220 Registry of Motor Vehicles – UMS User Manual

Name The last name of the violator displayed on the UMVI or UMO Screen.

First Name The first name of the violator displayed on the UMVI or UMO Screen.

Middle Initial The middle initial of the violator displayed on the UMVI or UMO Screen.

DOB The date of birth of the violator displayed on the UMVI or UMO Screen.

Address The street address of the violator displayed on the UMVI or UMO Screen.

City The address city of the violator displayed on the UMVI or UMO Screen.

ST The address state of the violator displayed on the UMVI or UMO Screen.

ZIP The zip code of the violator displayed on the UMVI or UMO Screen.

Type A code to indicate the type of traffic citation:

¤ A = Criminal (Arrest) ¤ C = Criminal (Complaint Application) ¤ N = Non-Criminal All civil infractions-CMVI ¤ P = Non-Criminal All civil infractions-CMVI payable to RMV ¤ S = CMVI Traffic Citation Payment Skeleton ¤ W = Warning

A citation received by MRB from a police department with VIOL DATE on or after 01/01/92 which is marked “All Civil Infractions” and which contains no criminal violations is a CMVI citation payable to the RMV. A CMVI citation with VIOL DATE before 01/01/92 is payable to the RMV if received by MRB on or after 01/01/92 from a Massachusetts court and the court has identified the citation as “in default.”

VIOL Date The date the traffic violation occurred. This field contains the “date of violation,” or “date citation written,” whichever is later as written by the police officer on the Massachusetts traffic citation document.

Section Three – Merit Rating Board Screens 221 Registry of Motor Vehicles – UMS User Manual

LOC The three-digit insurance company town code which indicates the location where the traffic violation occurred from the traffic citation document or the SDIP Out-of-State Driving Record.

NOTE: Refer to Numerical List Accident Town/Premium Town in the Massachusetts Automobile Private Passenger Statistical Plan.

Location Name The name associated with the location code.

CDL VEH Indicates whether the vehicle is a commercial vehicle as written by the police officer on the traffic citation document.

¤ Y = "yes" ¤ N = "no" ¤ U or blank = unknown

HAZ Indicates whether the vehicle was carrying hazardous material as written by the police officer on the traffic citation document.

¤ Y = "yes" ¤ N = "no" ¤ U or blank = unknown

ACCD Indicates whether an accident is associated with this traffic citation as written by the police officer on the traffic citation document.

¤ Y = "yes" ¤ N = "no" ¤ Blank = unknown

Description Violation description. The description for this CHP SECT SS from the MRB Table. Each table entry consists of the 9-character Chapter Section Code, CHP SECT SS, the 20-character description and other information needed by the computer system. This field contains *INVALID* for a CMVI traffic citation payment skeleton.

CHP SECT SS The Chapter and Section of the Massachusetts law written by the police officer or court on the traffic citation document, or assigned by MRB. A subsection code (SS) is assigned by MRB for a violation that is not uniquely identified by Chapter Section alone.

$Amount The assessment amount for a violation on a traffic citation document containing all civil infractions (CMVIs) as written on

Section Three – Merit Rating Board Screens 222 Registry of Motor Vehicles – UMS User Manual

the traffic citation document by the police officer, or as modified by the clerk magistrate as part of the hearing result.

MPH The miles per hour the vehicle was traveling at the time the speeding violation occurred as written on the traffic citation document by the police officer.

Zone The speed limit where the violation occurred as written on the traffic citation document by the police officer.

Susp The number of days the violator’s driver license is suspended as written on the traffic citation document by the clerk magistrate as part of the criminal hearing result.

Judgment Code The judgment code and the CHP SECT SS determine whether a violation is surchargeable under the SDIP or subject to action by the RMV. For a traffic citation containing all CMVIs, this field is blank until judgment is applied with CMVI hearing result, when R Responsible judgment is applied with payment, or when R Responsible judgment is applied by the RMV when neither payment nor hearing request has been received on time.

NOTE: Refer to Judgment Code for Massachusetts Traffic Citations in the Appendix.

Judgment The judgment date or conviction date from the traffic citation document. This is the “surcharge date” which determines whether a surchargeable traffic violation is within the policy experience period of an SDIP policy inquiry. For citations on the database before CMVI procedures and for all criminal citations, this field contains the date of the court judgment. For a traffic citation document containing all CMVI’s, this field is blank or the date the CMVI judgment was applied as explained under (judgment code) above.

S (Status) The status of the violation displayed on this line.

¤ A = Active ¤ N = Not Active. May result from: Multiple Surcharged Incident (See the “Multiple Surcharged Incident ” footnote in theUMO Screen, Field Descriptions section); multiple violations on the same citation (another violation contains Status = A); violation on a CMVI traffic citation awaiting payment or hearing result; CMVI traffic citation payment skeleton. ¤ R = Reversed

Section Three – Merit Rating Board Screens 223 Registry of Motor Vehicles – UMS User Manual

¤ S = Error. Indicates that the citation is not considered part of any person's driving record for the purposes of the SDIP or for actions by the RMV because additional information or correction of invalid information is required. ¤ P = Paid under the Merit Rating Plan.

Civil Assessment The total assessment amount for the CMVI citation as written on For Citation the traffic citation document by the police officer, or modified by the clerk magistrate on the CMVI Hearing Turnaround Document as part of the hearing result.

MRB Audit Information for Current Version

Version Number The current version.

Submitter A code to identify the submitter of the current version. The submitter may be a Massachusetts police department, Massachusetts court, violator, the RMV, or MRB.

Document Locator Uniquely identifies the source document for each version created Number by an MV transaction or CCP cash transaction which is stored in files located at the MRB. There is no source document for an SU (payment default action applied by the RMV) transaction.

Clerk Code The User ID of the clerk who entered the current version.

Process Date The Process Date of the current version.

Transaction Code The Transaction Code which created this version:

¤ MV = Add Citation ¤ MV1 = Change Operator-Owner ¤ MV2 = Change Violation ¤ MV3 = Reverse Citation ¤ MV4 = Change Other ¤ MV5 = Reissue Citation ¤ MV6 = Clear Duplicate ¤ MV7 = CMVI Hearing Request ¤ MV7C = CMVI Hearing Request Correction ¤ MV7L = Late CMVI Hearing Request ¤ MV7N = CMVI Hearing Request Denied; Clear Duplicate or Not Applicable ¤ MV8 = CMVI Hearing Result ¤ MV8L = Second or Subsequent CMVI Hearing Result

Section Three – Merit Rating Board Screens 224 Registry of Motor Vehicles – UMS User Manual

¤ MV8N = CMVI Hearing Result Not Applicable or Clear Duplicate ¤ MV9 = Change Citation Number ¤ MVU = Correct Suspended Citation ¤ CCPS = Payment Skeleton ¤ CCP = Payment applied to existing citation ¤ CCP4 = Change Payable to Non-Payable with $000 amounts ¤ SU = Payment default action applied by RMV ¤ CCP3 = Payment Reversal ¤ CMBC = Converted Bad Payment ¤ CMB = Bad Payment ¤ CMB2 = Change Bad Payment ¤ CPD = Paid Bad Payment ¤ CPD3 = Reversed Bad Payment

Pending Status The Pending Status of the current version:

¤ COMPLETE = Assessment paid or violations found not responsible by a CMVI hearing result ¤ PAYMENT DUE = Awaiting payment amount shown by the due date shown. ¤ DEFAULT DUE = Awaiting payment amount shown by the due date shown. This amount due is the assessment amount plus late and release fees. ¤ HEARING REQUEST = Awaiting a CMVI hearing. The date shown contains the date the hearing notice was produced, or is blank if hearing notice has not been produced. ¤ FINDING DUE = Awaiting payment amount shown by the due date shown. This amount due and date due were determined by a CMVI hearing result. ¤ PAYMENT SKELETON = Payment has been received, but citation copy from police or court has not been applied. ¤ SUSPENDED CITATION = Citation copy from police or court is suspended with errors. ¤ REVERSED CITATION = Citation copy from police or court has been reversed. ¤ CON BAD PAY = Awaiting payment amount shown by the due date shown. This amount due is the amount associated with a “converted” bad payment transaction applied to this citation. ¤ BAD PAY DUE = Awaiting payment amount shown by the due date shown. This amount due is the amount associated with the bad payment. ¤ CHG BPAY DUE = Awaiting payment amount shown by the due date shown. This amount due is the amount associated with a change bad payment transaction applied to this citation.

Section Three – Merit Rating Board Screens 225 Registry of Motor Vehicles – UMS User Manual

MRB Audit Information for Previous Version

Type Refer to field descriptions for a violator who is a person.

VIOL Date Refer to field descriptions for a violator who is a person.

LOC Refer to field descriptions for a violator who is a person.

Location Name Refer to field descriptions for a violator who is a person.

CDL VEH Refer to field descriptions for a violator who is a person.

HAZ Refer to field descriptions for a violator who is a person.

ACCD Refer to field descriptions for a violator who is a person.

Description Refer to field descriptions for a violator who is a person.

CHP SECT SS Refer to field descriptions for a violator who is a person.

$Amount Refer to field descriptions for a violator who is a person.

MPH Refer to field descriptions for a violator who is a person.

Zone Refer to field descriptions for a violator who is a person.

SUSP Refer to field descriptions for a violator who is a person.

Judgment Code Refer to field descriptions for a violator who is a person.

Judgment Date Refer to field descriptions for a violator who is a person.

S (Status) Refer to field descriptions for a violator who is a person.

Civil Assessment Refer to field descriptions for a violator who is a person. for Citation

Version Number The previous version.

Submitter Refer to field descriptions for a violator who is a person.

Document Locator Refer to field descriptions for a violator who is a person. Number

Clerk Code The User ID of the clerk who entered the previous version.

Section Three – Merit Rating Board Screens 226 Registry of Motor Vehicles – UMS User Manual

Process Date The Process Date of the previous version.

Transaction Code Refer to field descriptions for a violator who is a person.

Procedures

How to View a Traffic Citation from UMVI and UMO

You may view the history for a traffic citation displayed on the UMVI Screen by changing the function code to UMVH and pressing F6.

You may also view the history for a traffic citation displayed for any UMO summary line that contains a value of "V" in the Type Code. If you need to locate this Type Code on the UMO Screen, refer to the section UMO Screen, Field Descriptions.

1. Obtain the Merit Rating Board - Operator Summary (UMO) Screen and scroll forward if necessary, until the traffic citation summary line that you want to select appears on the screen.

2. In the FUNCTION field, type UMVH, but do not press ENTER.

3. Position the cursor on the summary line for the traffic citation you want to view. Now press F4.

The system returns the Merit Rating Board - Traffic Citation History (UMVH) Screen for the summary line you selected.

NOTE: If you press F4 without the cursor positioned on a type "V" summary line, or if you press F4 without changing the function code to UMVH, an error message will be returned.

4. To return to the UMO Screen, type UMO in the FUNCTION field and press F6.

Section Three – Merit Rating Board Screens 227 Registry of Motor Vehicles – UMS User Manual

Common Messages

Below are some common messages that you might see while using the Merit Rating Board -- Traffic Citation History (UMVH) Screen. Each message is listed with a brief definition.

PLEASE ENTER CITATION NUMBER

From the UMVI Screen, you changed the function code to UMVH and pressed ENTER instead of using the F6 key. Do not enter data as instructed by this message. Start again from the UMVI Screen.

CITATION DISPLAYED - NO ADDITIONAL HISTORY

The traffic citation history screen is displayed for the desired citation and additional history information is not available.

CITATION DISPLAYED - F8 FOR MORE HISTORY

The traffic citation history screen is displayed for the desired citation and additional history information is available. Press F8 to view the additional history information.

F4/F6/F9/F11 REQUIRE FUNCTION-CHANGE

Incorrect use of F4, F6, or F11. An example: From the UMVI Screen with function code = UMVI, you pressed one of these keys.

This message is returned with the Merit Rating Board -- Traffic Citaton (UMVI) Screen if you forget to change the function code from UMVI to UMVH when using F4 to view history information for a traffic citation.

CURSOR NOT AT USABLE ENTRY

Incorrect use of F9. From the UMVH Screen, with function code = UMVH, you pressed the F9 key.

F4/F9 REQUIRES SCROLL FUNCTION

Incorrect use of F9. From the UMVH Screen, with function code = UMVH, you pressed the F9 key.

Section Three – Merit Rating Board Screens 228 Registry of Motor Vehicles – UMS User Manual

F7/F8 NOT SUPPORTED BY THIS FUNCTION

Incorrect use of F7 or F8. From the UMVI Screen, with function code = UMVI, you pressed one of these keys.

F9 REQUIRES USE OF PREVIOUS FUNCTION

Incorrect use of F9. From a screen other than the UMVI Screen, you changed the function code to UMVI and pressed this key.

F11 NOT SUPPORTED BY THIS FUNCTION

Incorrect use of F11. From the UMVI Screen, with function code = UMVH, you pressed the F11 key.

KEY NOT SUPPORTED IN THIS CONTEXT

Incorrect use of F3, F5, F7, F8, or F10. From the UMVI Screen, with function code = UMVH, you pressed one of these keys.

NO REFERENCE-DATA AVAILABLE FOR F3

From a screen other than the UMVH Screen, you changed the function code to UMVH and pressed the F3 key.

REQUESTED SCREEN CANNOT ACCOMMODATE SELECTION

(A) From the UMO Screen, you changed the function code to UMVH, positioned the cursor on a summary line that is not a traffic citation, or on an empty area below the last summary line, and pressed the F4 key, which makes the UMVH request invalid.

(B) Incorrect use of F6. An example: From the UMO Screen, you changed the function code to UMVH, positioned the cursor on a traffic citation summary line and pressed the F4 key. The system returned the UMVH Screen. You changed the function code to LI and pressed the F6 key. The system returned the License Inquiry (LI) Screen. You incorrectly tried to screen hop back to UMVH Screen by changing the function code to UMVH and pressing the F6 key. The system returned this message.

Section Three – Merit Rating Board Screens 229 Registry of Motor Vehicles – UMS User Manual

Section Three – Merit Rating Board Screens 230 Registry of Motor Vehicles – UMS User Manual

28 The UMVS Screen

About This Screen

When the citation number typed in the CITATION field on either the UMVI or UMVH screen is on the computer system more than one (1) time, you will be brought to the MRB - Duplicate Citation Scroll Screen.

The following guidelines should be used for selecting a citation from the UMVS Screen:

¤ If the violator information for one (1) of the citations displayed on the UMVS Screen matches the violator information on the document in-hand, this citation should be selected from the UMVS Screen.

¤ If the violator information for more than one (1) of the citations displayed on the UMVS Screen matches the violator information on the document in-hand and one (1) of the citations is not reversed, the citation that is not reversed should be selected from the UMVS Screen.

¤ If the violator information for more than one (1) of the citations displayed on the UMVS Screen matches the violator information on the document in-hand and all of the citations are reversed, the first reversed citation should be selected from the UMVS Screen.

¤ If the violator information on none of the citations displayed on the UMVS Screen matches the violator information on the document in-hand, press the F9 key to return to the UMVI or UMVH Screen without making a selection.

Section Three – Merit Rating Board Screens 231 Registry of Motor Vehicles – UMS User Manual

Function Keys The function keys that can be used with the UMVS Screen are highlighted below.

F2 Proceed to the Main Menu F7 Page backward F8 Page forward F9 Select a citation from the UMVS Screen by placing the cursor on the desired person record using the down arrow keys and pressing the F9 key. The F9 key is also used to return to the UMVI or UMVH Screen without making a selection from the screen.

Attempting to use any function key that is not available for the screen results in an error message. The error message is different for each function key and the context in which you try to use it.

Section Three – Merit Rating Board Screens 232 Registry of Motor Vehicles – UMS User Manual

The UMVS Screen

Field Descriptions

FUNCTION The function code UMVS displays

MSG Displays system generated messages

LICENSE This field is blank and protected

STATE This field is blank and protected

PERSON NAME System Generated. If the violator is a person, this field contains the violator’s last and first name and the first character of the violator’s middle name. If the violator is not a person, this field contains the name of the company.

LICENSE System Generated. If the violator is a person, the violator’s driver NUMBER AND license number and the license number state code display. If the STATE violator is not a person, this is blank.

Section Three – Merit Rating Board Screens 233 Registry of Motor Vehicles – UMS User Manual

DOB System Generated. If the violator is a person, the violator’s date of birth displays. If the violator is not a person, this field is blank.

CITATION NO System Generated. The citation number typed in the CITATION field on the UMVI or UMVH Screen Screen displays. “MISSING” displays when the citation number typed in the CITATION field on the UMVI OR UMVH Screen is not on the computer system.

INCIDENT DATE System Generated. The date the offense occurred.

STATUS System Generated. The status of the first offense on a citation displays. The status codes are:

A = Active N = Not Active R = Reversed S = Citation with unresolvable errors or Payment Skeleton P = Paid under the Merit Rating Plan.

Common Messages

Below are some common messages that you might see while using this screen.

CURSOR TO CITATION & F9 - F8 FOR MORE

Using the TAB or arrow keys, cursor down to the desired citation and press the F9 key to select the citation and return to the UMVI or UMVH Screen or press the F8 key to page forward to review the next page of citations

CURSOR TO CITATION & F9 - ALL RECORDS DISPLAYED

Using the TAB or arrow keys, cursor down to the desired citation and press the F9 key to select the citation and return to the UMVI or UMVH Screen. Press the F7 key to page backward to review the page previously displayed. Press the F9 key to return to the UMVI or UMVH Screen without making a selection.

NO TEXT AVAILABLE FOR THIS FUNCTION

The function key pressed is not available for use on this screen.

FUNCTION MUST BE CHANGED WHEN USING F4

Section Three – Merit Rating Board Screens 234 Registry of Motor Vehicles – UMS User Manual

The function key pressed is not available for use on this screen.

F10 INVALID TO RETURN TO UPDATE SCREEN - USE F9

The function key pressed is not available for use on this screen.

THE FUNCTION KEY PRESSED IS INVALID

The function key pressed is not available for use on this screen.

Section Three – Merit Rating Board Screens 235 Registry of Motor Vehicles – UMS User Manual

Section Three – Merit Rating Board Screens 236 Registry of Motor Vehicles – UMS User Manual

29 The MRBS Screen

About This Screen

MRBS is automatically invoked by the Merit Rating Board SDIP Statement Input Data (UMI9) Screen and by the Merit Rating Board Operator Summary (UMO) Screen to require user selection of a “license record” when more than one record contains the same license number and license state code. The user makes a selection by positioning the cursor on the selected record and pressing the F9 key to complete processing of the request for an SDIP Statement or Operator Summary.

The driving records database contains Person Records to which traffic citations, at-fault insurance claims, comprehensive insurance claims, out-of-state incidents, SDIP policy inquiries, and records created by RMV applications are attached. The primary key to Person Records is the 9-character Person Code. Person Records are known as “license records,” and Person Codes are known as “license numbers.” Every Person Record is not a Massachusetts driver's license record and, therefore, every Person Code is not a valid Massachusetts driver's license number. On the LI Screen, the field name for the Person Code is LICENSE#.

This chapter contains field descriptions and common messages for the MRBS Screen, and an explanation of the different data sources and match criteria used by the system to access Massachusetts license numbers and non-Massachusetts license numbers. MRBS is not a function code. If you type MRBS in the function code field and press the ENTER key, an error message will be returned.

A discussion of multiple license records for a UMI9 operator, including those that are not returned on the MRBS Screen may be found in the UMI9 & UMIQ Screens chapter in the section How to Create an SDIP Statement for Information Only. A discussion of multiple license records for a UMO operator may be found in the UMO Screen chapter in the section How to Inquire for an Operator Summary.

Section Three – Merit Rating Board Screens 237 Registry of Motor Vehicles – UMS User Manual

Function Keys The function keys that may be used with the MRBS Screen are highlighted below.

F1 End Session F2 Main Menu F4 Select from Scroll Screen F7 Page backward F8 Page forward F9 Select from scroll and refresh previous screen

From the MRBS Screen, you may use F4 with a function code change and the cursor positioned on a selected duplicate entry to request another screen. After you have used F4 to go to a detail screen from MRBS, you may not return to MRBS unless you cause it to be invoked again by UMI9 or UMO.

From the MRBS Screen, you may use F9 and the cursor positioned on a selected duplicate entry to return to the previous function (UMI9 or UMO) and continue with the original request. You do not need to change the function code; the system remembers which function invoked MRBS. After you have used F9 to return to the previous function, you may not return to MRBS unless you cause it to be invoked again by UMI9 or UMO.

Section Three – Merit Rating Board Screens 238 Registry of Motor Vehicles – UMS User Manual

The MRBS Screen

Field Descriptions

Function The code MRBS, which identifies this screen.

MSG Displays system-generated messages.

License The “license number” entered on the UMO or UMI9 Screen.

State The code for the U.S. state/territory or Canadian province which issued the operator's license as entered on the UMO or UMI9 Screen.

Descriptions for Each Duplicate Entry

The data source for this name and address information is always the Person Record, even though the license number itself might be from a Previous Number Record (if license state = MA) or an Unlicensed Operator Record (if license state is not = MA).

Section Three – Merit Rating Board Screens 239 Registry of Motor Vehicles – UMS User Manual

You may review the Person Record for each MRBS duplicate entry by using the License Inquiry (LI) and the License History Inquiry (LH) Screen. The License History Inquiry (LH) Screen contains a code (RC) which describes the point of origin (application which created) the Unlicensed Operator Record.

Last Name The last name associated with the duplicate record for this entry.

First Name The first name associated with the duplicate record for this entry.

Middle Name The middle name associated with the duplicate record for this entry.

Date of Birth The date of birth associated with the duplicate record for this entry.

Address The mailing street address associated with the duplicate record for this entry.

City The mailing address city associated with the duplicate record for this entry.

State The mailing address state abbreviation associated with the duplicate record for this entry.

Zip Code The mailing address ZIP code associated with the duplicate record for this entry.

Procedures

How the System Accesses License Information

The system searches different record types and uses different match criteria depending on whether the license state = Massachusetts.

License State = Massachusetts (MA)

When UMI9 or UMO license state = MA, the system looks for a matching license number on database Person Records (also known as “license records”) and Previous Number Records. The Previous Number Record contains a person's previous license number and is always attached to a Person Record that contains the current license number.

A Person Record which has a “license number” that is exactly the same as the UMI9 or UMO license number is a candidate for MRBS. A Previous Number Record which has a

Section Three – Merit Rating Board Screens 240 Registry of Motor Vehicles – UMS User Manual

“license number” that is exactly the same as the UMI9 or UMO license number is a candidate for MRBS.

An MRBS entry may be a valid Massachusetts driver's license, a previous license number, some other type of license or ID issued by the RMV, or just a name and address record. However, it is not possible to distinguish between these different types of records from data displayed on the MRBS Screen.

The license record for a Massachusetts driver's license number contains a value of “L” for the license type, a non-blank value for the license class, and a valid date in the license expiration date field on the License Inquiry (LI) Screen.

The previous license number appears on the License History Inquiry (LH) Screen as a previous number with a blank state code.

The license record for some other type of license or ID issued by the RMV contains a special value not = “L” in the License Type field on the License Inquiry (LI) Screen.

The license record that is a name and address record contains a blank value for the license type, license class and license expiration date fields on the License Inquiry (LI) Screen.

License State Not = Massachusetts (MA)

When the UMI9 or UMO license state code is not = MA, the system looks for a matching license number on database Unlicensed Operator Records. The Unlicensed Operator Record contains a non-Massachusetts license number and license state code and is always attached to either a special Person Record or a driver's license record. The non- Massachusetts license number and license state code are from the transaction that created the Unlicensed Operator Record.

An Unlicensed Operator Record which has a license state code that matches the UMI9 or UMO license state code and a license number that exactly matches a UMI9 or UMO license number is a candidate for MRBS. The Unlicensed Operator Record license number must match a UMI9 or UMO license number that contains 9 or fewer characters. When the Unlicensed Operator Record license number contains more characters than a UMI9 or UMO license number, and the first 9 characters match, this partial match on license number is a candidate for MRBS.

A duplicate entry on MRBS may be a non-Massachusetts license number that is attached to a valid Massachusetts driver's license number, or to a special Person Record. However, it is not possible to distinguish between these different types of records from data displayed on the MRBS Screen.

A special Person Record is created, along with an Unlicensed Operator Record, when an MRB or RMV transaction is applied to an out-of-state licensed individual or to an unlicensed individual, and the computer system or clerical procedure which applies the

Section Three – Merit Rating Board Screens 241 Registry of Motor Vehicles – UMS User Manual transaction cannot locate and positively identify an existing special Person Record belonging to that same individual. The Person Code is either a system assigned number beginning with “A,” or a system assigned number beginning with “X.” The license state code in the Person Record is always = “MA.” The system assigned number beginning with “A” or “X” is neither a valid Massachusetts license number nor a valid out-of-state license number. If the system assigned number begins with “A” and the special Person Record was created by an MRB transaction, the actual non-Massachusetts license number and license state code as supplied on the traffic citation input document, out-of-state driving record, or claim transaction are contained in an Unlicensed Operator Record attached to the special Person Record.

Common Messages

Below are some common messages that you might see when the Duplicate License Scroll (MRBS) Screen is returned. Each message is listed with a brief definition.

CURSOR TO SELECTION AND F9 - ALL RECORDS DISPLAYED

All of the duplicates are displayed on this screen. Position the cursor to the desired record and press F9 to select a record and return to the original screen (UMO or UMI9).

CURSOR TO SELECTION AND F9 - PRESS F8 FOR MORE

The duplicate records for the license number and license state you entered on the UMO or UMI9 screen will not fit on one screen. A maximum of seven (7) entries is displayed on one screen. Use the F8 key to page forward, if necessary, to locate the entry you want to select. Position the cursor on the record and press F9 to select it and return to the original screen (UMO or UMI9).

FUNCTION NOT USER SELECTABLE

An attempt to use MRBS as a function code results in this message.

Section Three – Merit Rating Board Screens 242 Registry of Motor Vehicles – UMS User Manual

Section 4

UMS Screens

Section Four – UMS Screens 243 Registry of Motor Vehicles – UMS User Manual

Section Four – UMS Screens 244 Registry of Motor Vehicles – UMS User Manual

30 The UPOI Screen

About This Screen

The Policy/Operator Inquiry (UPOI) screen allows you to:

¤ Establish new policies in UMS (with UPIC)

Note: To create a new policy, you must complete the UPOI screen before you go to the UPIC (Policy Information/Change) screen.

¤ Display operator license and policy information, including unpaid premiums, SDIP levels, 90 34J violations, and optional coverage

Section Four – UMS Screens 245 Registry of Motor Vehicles – UMS User Manual

The UPOI Screen

Field Descriptions

Function Enter the function code UPOI in this field and press Enter to display the UPOI screen.

MSG Displays system-generated messages.

Pol Typ Enter the policy type code. Enter P for private passenger policy or C for commercial policy.

Ins Co Enter the insurance company code and name.

Renw Renewal indicator. Enter X if you want the transaction processed and updated as a renewal instead of a new business transaction.

Policy No Enter the policy number that will be issued to the customer.

Section Four – UMS Screens 246 Registry of Motor Vehicles – UMS User Manual

Eff Date Enter the date the policy goes into effect, in MM/DD/YYYY format.

Exp Date Enter the policy expiration date, in MM/DD/YYYY format. This date defaults to one year from the effective date, but can be adjusted to a date within 2 years.

Totals A heading representing the following fields:

34J The total number of 90 34J (no liability policy) convictions for all policyholder(s)/operator(s) listed on the screen.

Comp Pts Not used.

Opt Cov A code indicating whether comprehensive and collision coverage can be denied:

Y = Yes, it can be denied. N = No, it cannot be denied.

LF Enter L for license number or enter F for FID.

LIC/FID Enter the policyholder's license number (up to 25 NUMBER characters) or FID (up to 9 characters). The system automatically enters the name of the policyholder under the LAST NAME/CORP field if the license number or FID already exists on the ALARS datase.

If a policyholder does not have a license, enter NOLICENSE. If a policyholder's license was issued out-of-state, enter the out-of-state number.

Note: If only one operator is listed, the system assumes that the operator is the policyholder.

Lic St The code for the state that issued the license. If you entered NOLICENSE in the LIC/FID NUMBER field, you must enter XX in this field. If you entered an out-of-state license number, enter the code for state, Canadian province, or foreign country in this field (default = MA).

For a complete list of valid state, Canadian, and foreign codes see Appendix B.

PH A code, X, indicating whether the operator is the policyholder.

Section Four – UMS Screens 247 Registry of Motor Vehicles – UMS User Manual

DO A code, X, indicating whether the operator is a deferred operator. Yr Ex If Incidents Indicator (field 17) is N, enter operator’s years (1-6) of out-of-state experience.

II Enter the appropriate incidents indicator code:

Y = Yes, the operator has had an incident (accident, moving violation, etc.). N = No, the operator has not had an incident.

Last Name/ The operator’s last name or the corporation name and Corp/Lic Stat the status of his/her license as it appears on the registry records. If the operator has no license, or an out-of-state license, no status displays. For a complete list of license status codes, see Appendix A.

DOB The operator’s date of birth, in MM/DD/YYYY format.

SDIP PTS/Step The operator’s SDIP points, credit code, or step.

Comp Pts This field is not available at this time.

34J The number of 90 34J convictions for the operator, if any.

Unpd Prem The total dollar amount of the operator’s unpaid premiums, if any.

Next Update A code requesting a change of carrier. If you enter C Transaction and press Enter the system automatically displays the UPIC screen.

Procedures

Making an Inquiry on UPOI

1. In the FUNCTION field, enter UPOI and press Enter. The following message displays:

PLEASE ENTER REQUIRED KEYS

2. Enter the appropriate information in the following required fields:

POL TYP INS CO

Section Four – UMS Screens 248 Registry of Motor Vehicles – UMS User Manual

POLICY NO (if not a bind) EFF DATE EXP DATE (if different from the default date) LF (license or FID) LIC/FID NUMBER (at least one operator is required).

3. Press Enter. The following message displays:

INQUIRY PROCESS COMPLETE

Adding an Operator License Number to UPOI

1. Follow the procedure above for making an inquiry on UPOI.

2. Use the arrow keys to move the cursor to the LIC/FID NUMBER field. Enter the operator’s license or FID number. If not a Massachusetts license, enter the state code.

3. Press Enter. The following displays:

INQUIRY PROCESS COMPLETE

4. In the PH field, enter X beside the operator who is the policyholder. Press Enter. The following message displays:

INQUIRY PROCESS COMPLETE

Note: If only one operator is listed, the system assumes that the operator is the policyholder.

The screen displays the following information for each policyholder/operator listed:

Last name Date of birth License status SDIP Level

When Inquiring on Duplicate License Numbers

1. When adding an operator’s license or FID number, the message DUP LICENSE NUMBER KEYED, PLEASE CORRECT may appear. You have entered a number that already appears on this screen.

Section Four – UMS Screens 249 Registry of Motor Vehicles – UMS User Manual

2. Correct the number, and continue processing. Or,

1. If the message DUPLICATES EXIST-PRESS ENTER TO RESOLVE appears, the number you entered is a duplicate of another in the system (not the screen).

2. Press Enter.

3. The LN, LNO, LNS, or RNF screen displays. Select the appropriate person/NOWN, place the cursor anywhere on the person/NOWN’s information line, and press F9.

How to Add a New Business or Renewal Policy

1. Follow the procedure “Making an Inquiry on UPOI.”

2. In the NEXT UPDATE TRANSACTION field, enter C and press Enter to display the UPIC screen (change of carrier).

3. The following information is carried over to the UPIC screen from the UPOI screen:

¤ Policy type ¤ Insurance company ¤ Effective date ¤ Expiration date ¤ Policy number (if entered) ¤ Policyholder information

For further instructions on change of carrier, see the UPIC Screen chapter.

Moving to a Secondary Session to Display License Information on the LI Screen

1. From the UPOI screen (primary session), enter the required fields and the operator’s license number about which you are inquiring and press Enter.

2. In the FUNCTION field, enter LI.

3. Use the arrow keys to move the cursor to the selected operator.

4. Press F3 to move to a secondary session of the LI screen to view specific information about the license number requested.

Section Four – UMS Screens 250 Registry of Motor Vehicles – UMS User Manual

4. Press F3 or F11 to return to the original UPOI screen.

Common Messages

Below are some common messages that you may see while using this screen.

REQUIRED FIELD MISSING - PLEASE ENTER

You attempted to bypass a field that requires data to be entered. Enter the appropriate information in this field.

INQUIRY PROCESS COMPLETE

Indicates that all the information requested for the customer has been displayed.

Section Four – UMS Screens 251 Registry of Motor Vehicles – UMS User Manual

Section Four – UMS Screens 252 Registry of Motor Vehicles – UMS User Manual

31 The UPIC Screen

About This Screen

Use the Policy Information (UPIC) screen to process changes of carrier (for example, new coverage) for registrations and/or vehicles that currently exist on the Registry’s database.

Note: The UPIC screen is for insurance companies only. It can only be accessed from the UPOI screen.

Section Four – UMS Screens 253 Registry of Motor Vehicles – UMS User Manual

The UPIC Screen

Field Descriptions

Function The function code UPIC appears in this field.

MSG Displays system-generated messages.

PG The page number of the scroll screen currently displayed.

Pol Typ Enter P for a private passenger policy or a C for a commercial policy.

Ins Co The code and name of the policyholder’s insurance company.

Status/Dte The policy status and effective date of that status (MM/DD/YYYY). For a complete list of policy status codes, see Appendix B.

Section Four – UMS Screens 254 Registry of Motor Vehicles – UMS User Manual

Pol Number The policy number will carry over from the UPOI screen unless it is a binder. Otherwise, enter the policyholder’s policy number. If there is no policy number established yet at the company, leave it blank and the RMV will create a binder (number) for the policy which can be changed/updated at a later date.

The Policy Codes are as follows:

ACAN To be canceled on a future cancellation effective date (advanced canceled policy). Date of cancellation not yet reached.

ACTV Active for all vehicles it lists

ADVN Policy effective date not yet reached.

BIND Assigned a temporary bind number (policy #).

CANC Canceled.

EXPI Expired (past its expiration date).

Note: If you entered a duplicate policy type, policy number, insurance company, or policy effective date on UPOI, this field will be blank and PLCY ALREADY ON FILE - KEY NEW POLICY # will appear in the MSG field. Fix and resolve this message.

Pol Eff Date The date the policy became effective (MM/DD/YYYY).

Pol Exp Date The date the policy expires (MM/DD/YYYY).

Policyholder A heading for policyholder license and address information. Information No information can be entered or changed here except for out-of- state policyholders or NOWNs not known to the Registry system.

Lic# The policyholder’s license number (as it appears on the policyholder’s driver’s license), or the corporate/company FID/EIN number (as it appears on tax forms).

If the policy-holder has no driver’s license (in any state), this field displays NOLICENSE.

If the policyholder has an out-of-state license, the out-of-state license number displays in this field.

Section Four – UMS Screens 255 Registry of Motor Vehicles – UMS User Manual

ST The state that issued the policyholder’s driver license. In a NOLICENSE situation, this field contains XX. For a complete list of valid state, Canadian, and foreign codes, see Appendix B.

Lic Status The policyholder’s license status. For a complete list of license status codes, see Appendix B.

Name L, F, M The policyholder’s last, first, and middle names.

DOB The policyholder’s date of birth (MM/DD/YYYY).

FID # The NOWN/corp policyholder's 9 character FID/EIN number.

Corp Name The NOWN/corp policyholder's name.

Mail Addr The street portion of the policyholder’s address.

City The city/town portion of the policyholder’s address.

ST The state portion of the policyholder’s address. For a complete list of valid state, Canadian, and foreign codes, see Appendix B.

Zip The zip code portion of the policyholder’s address.

Bldg/Apt The building/apartment portion (if any) of the policyholder’s address.

Vehicle A heading for vehicle information insured on the policy. Information There is a maximum of 24 registration/vehicles that can be inputted on eight pages. Press F8 to display next pages or F7 to display previous pages.

VIN Enter the vehicle identification number.

Note: You must enter either the VIN number or the PLATE TYPE and REG NUMBER for each vehicle. When the VIN number is entered, the information for this vehicle displays automatically if found on the RMV database.

Registrations without vehicles can be entered by PLATE TYPE and REG only.

Yr/Make/Model The vehicle’s year, make, and model.

Reg Number Enter the vehicle’s plate type and registration number.

Section Four – UMS Screens 256 Registry of Motor Vehicles – UMS User Manual

Note: You must enter either the Plate Type/Reg Number or the VIN number for each vehicle. When the plate type and registration number are entered, the information for this vehicle displays automatically if found on RMV database.

Status/Exp Dte The primary status and expiration date of the registration. For a complete list of status codes, see Appendix B.

Owner Lic/FID The vehicle owner’s license number and the state that issued the license, or the NOWN owner's FID number.

Last Name The vehicle owner’s last name.

First Name The vehicle owner’s first name.

Corp Name The name of the NOWN that owns the vehicle.

Premium Town Enter the premium town code, if appropriate.

Procedures

How to Process a Change of Carrier (New Coverage) for Registered Vehicles

1. Once you complete the UPOI screen and enter C (change of carrier), the UPIC screen automatically displays and the following information is carried over from the UPOI screen:

¤ Policy type ¤ Insurance company ¤ Effective date ¤ Expiration date ¤ Policy number (if entered) ¤ Policyholder information

Please note the following when entering or changing information on this screen:

¤ If the policyholder's license number was an out-of-state license and was not known to the system, you must enter his or her name (last, first, and middle initial), date of birth, and address. ¤ If the policyholder's FID/EIN number is not known to the system, you must enter their corporate name and address.

Section Four – UMS Screens 257 Registry of Motor Vehicles – UMS User Manual

¤ If the POL NUMBER field is blank, enter the policy number, if available. If no policy number is available, leave this field blank. The system generates a number referred to as a bind number. ¤ If you enter an invalid zip code (Massachusetts only), a zip code directory screen appears. Move the cursor under the correct zip code and press Enter. The system returns you to the UPIC screen. Press Enter again to insert the valid zip code in the ZIP field.

2. For each registration/vehicle being insured, enter the appropriate information in the VIN NUMBER and/or PLATE TYPE and REGISTRATION NUMBER and press Enter. The plate color defaults to the current color if not entered.

Registrations with no associated vehicles can be entered with PLATE TYPE and REG only.

Before you press F12, ensure that the correct vehicle information appears on the screen.

Note: If additional vehicles (up to 24) are covered in this policy, you may enter three vehicles on each of the eight screens. Press F8 to go to the next screen; press F7 to go to the previous screen.

If there are more than 24 vehicles, do the first 24 on the UPIC screen, then go to the UPMV screen and add the rest of the vehicles after you press F12 to update the policy record.

3. The system generates the vehicle description, status/expiration date of the plate, the license number, and name of the owner of the vehicle.

4. Once you enter all the registrations/vehicles to be attached to the policy, press F12 to update the record.

Note: If you did not use a policy number, the system generates a bind number in place of a policy number. Record the bind number for future reference.

When You Enter a Duplicate VIN or Registration

If you enter a duplicate registration or VIN number, the following message displays:

DUPLICATES EXIST-PRESS ENTER TO RESOLVE

Press Enter.

The system displays the URSR or the URSV screen with the duplicate registration or vehicle identification numbers.

Section Four – UMS Screens 258 Registry of Motor Vehicles – UMS User Manual

Move the cursor to the desired information and press F9. This redisplays the UPIC screen with the selected registration or vehicle information.

Common Messages

Below are common messages that you may see while using this screen.

DUPLICATES EXIST - PRESS ENTER TO RESOLVE

You entered a duplicate registration or VIN number. If you press Enter the system displays the URSR or URSV screen with the duplicate registration or VIN numbers. Move the cursor to the desired information and press F9. UPIC redisplays with the selected vehicle information.

Section Four – UMS Screens 259 Registry of Motor Vehicles – UMS User Manual

Section Four – UMS Screens 260 Registry of Motor Vehicles – UMS User Manual

32 The UPA Screen

About This Screen

The Policy Amend (UPA) screen is used by insurance companies to make online changes to policy information and policy statuses. Use the UPA screen to:

¤ Amend policyholder information ¤ Cancel or reinstate policies ¤ Clear and adjust unpaid premiums ¤ Verify bound policies ¤ Inquire on existing policies

You can access the UPA screen directly from the menu or from the UPH and UVH screens by pressing F3 to carry over data.

To inquire or amend vehicles on a policy, use the Multiple Vehicle Amend screen (UPMV). To access the UPMV screen from the UPA screen, enter V (VEH DISPLAY) in the ACT CD field and press Enter.

Note: The UPA screen is for insurance companies only.

Section Four – UMS Screens 261 Registry of Motor Vehicles – UMS User Manual

The UPA Screen

Field Descriptions

Function Enter the function code UPA in this field and press Enter to display the UPA screen.

MSG Displays system-generated messages.

Act Cd Enter a code for the action to be taken. This field is required (If the field is left blank, I is the default code). Valid entries are:

I Inquire about a policy B Bind verification C Cancel a policy R Reinstate a cancelled policy U Clear/adjust unpaid premiums P Amend policyholder information V Delete/add vehicles (displays the UPMV screen)

Section Four – UMS Screens 262 Registry of Motor Vehicles – UMS User Manual

Pol Typ Enter the policy type code: P for a private passenger policy; C for a commercial policy.

Ins Co Enter the code for the policyholder’s insurance company. The system automatically displays the name of the insurance company assigned to the code (Required).

Note: This field plus the POL NUMBER, POL EFF DATE, and POL TYP identify the policy being accessed.

Status/Dte The policy’s current status and the date that status went into effect. For a complete list of policy status codes, see Appendix B.

Pol Number Enter the appropriate number (Required):

¤ Policy number assigned by the insurance company ¤ Bind number assigned by the RMV (starts with a pound sign [#])

Note: This field plus the INS CO, POL EFF DATE, and POL TYP identify the policy being accessed.

Pol Eff Date Enter the date (MM/DD/YYYY) the policy became effective (Required).

Note: This field plus the INS CO, POL NUMBER, and POL TYP identify the policy being accessed.

Pol Exp Date The date (MM/DD/YYYY) the policy expires.

Cancel: Required when you are canceling a policy. Enter the date Effective Date in the format (MM/DD/YYYY). The cancellation becomes effective (defaults to current date).

Note that you can only update the cancellation fields when you are canceling a policy. See “How to Cancel a Policy,” later in this chapter.

Cancel: Reason Required when you are canceling a policy. Enter the appropriate reason code for the cancellation. For a complete list of reason codes, see Appendix B.

Unpaid Prem Optional when canceling a policy. If the policy has unpaid premiums, enter the unpaid amount in whole dollars. For example, enter 15 for $15.00.

Section Four – UMS Screens 263 Registry of Motor Vehicles – UMS User Manual

Reinstate: When a policy is reinstated, the system automatically enters Effective Date the cancellation date as the effective date. This field is display only.

Reinstate: Required when reinstating a policy. Enter the appropriate Reason reason code. Valid entries are:

¤ BOA Board of Appeal Renewal ¤ RCAN Reinstatement ¤ ECAN Void, the cancellation was in error.

Note: The reinstatement fields can only be updated when you are reinstating a policy. See “How to Reinstate a Policy,” later in this chapter.

Reinstate: When reinstating a policy, the system fills this field with Source the operator’s UMS sign-on. This cannot be altered. It indicates the agent or company that processed the reinstatement.

Clear Unpd: Required when clearing unpaid premiums. Enter the appropriate Reason reason code. See “How to Clear Unpaid Premiums” later in this chapter. Valid entries are:

¤ PAID Premiums were paid. ¤ EAMT Amend the dollar amount ¤ EPAY Unpaid premiums posted in error.

Ph Lic # The policyholder’s license number (Massachusetts or most recent out-of-state). If the policyholder has no valid license, NOLICENSE appears.

St The code for the state that issued the policyholder’s license. If the policyholder has no valid license, the displayed code is XX. For a complete list of valid state, Canadian, and foreign codes, see Appendix B.

FID# The NOWN policyholder's FID/EIN number.

Name L The policyholder’s last name.

Name F The policyholder’s first name.

Name M The policyholder’s middle name (and junior or senior, if appropriate).

DOB The policyholder’s date of birth (MM/DD/YYYY).

Section Four – UMS Screens 264 Registry of Motor Vehicles – UMS User Manual

Corp The NOWN policyholder's name.

Mail Addr The street portion of the policyholder’s mailing address.

City The city/town portion of the policyholder’s mailing address.

St The state portion of the policyholder’s mailing address.

Zip The zip code portion of the policyholder’s mailing address.

Bldg/Apt The building/apartment number portion of the policyholder’s mailing address (if appropriate).

Procedures

Inquiring About a Policy

1. Enter I in the ACT CD field.

2. Enter information in the following fields, and press Enter.

POL TYPE - policy type code INS CO - 3-digit insurance company code POL NUMBER - policy number or binder number POL EFF - policy’s effective date

The system displays the requested policy information if it exists on the database.

Processing a Bind Verification

1. Enter B in the ACT CD field.

Note that a bind verification is only valid for a policy in BIND status.

2. Enter the information in the following fields, and press Enter:

POL TYP - policy type code INS CO - 3-digit insurance company code POL NUMBER - bound policy number (you must key the # sign) POL EFF - policy effective date

The system displays the requested policy information.

Section Four – UMS Screens 265 Registry of Motor Vehicles – UMS User Manual

3. Enter the new policy number in the POL NUMBER field (required).

4. Enter a new date in POL EFF DATE field, if necessary.

5. Press F12 to process the bind verification.

Canceling a Policy

1. Enter C in the ACT CD field.

Note that a policy cancellation is only valid for a policy in ACTV, EXPI, BIND or ADVN status.

2. Enter the information in the following fields, and press Enter.

POL TYP - policy type code INS CO - 3-digit insurance company code POL NUMBER - policy number or binder number POL EFF - policy effective date The system displays the requested policy information.

3. Enter the new CANCEL: EFFECTIVE DATE (required).

For an ACTIVE, BIND or EXPIRED policy, this can be any date between the POL EFF DATE and the POL EXP DATE.

For an ADVANCE policy, this must be the same as the POL EFF DATE.

4. Enter the new CANCEL: REASON code (required). Refer to “Reason Codes” in Appendix B.

5. Enter the unpaid premium amount (if any) in the CANCEL: UNPAID PREM field. Press Enter.

6. Press F12 to process the cancellation.

Reinstating a Cancelled Policy

1. Enter R in the ACT CD field.

Note that a reinstatement is only valid for a policy in CANC or ACAN status.

2. Enter information in the following fields, and press Enter:

Section Four – UMS Screens 266 Registry of Motor Vehicles – UMS User Manual

POL TYP - policy type code INS CO - 3-digit insurance company code POL NUMBER - policy number or binder number POL EFF - policy effective date

The system displays the requested policy information, and automatically inputs the reinstatement date in the EFFECTIVE DATE field.

3. Enter the reason code in the REINSTATE: REASON field (required). For more information on reason codes, see Appendix B.

4. The system automatically enters the user's UMS sign-on ID in the REINSTATE: SOURCE field. This field is display-only and cannot be changed. Press Enter.

5. Press F12 to process the reinstatement.

Clearing Unpaid Premiums/ or Adjusting Unpaid Amount

1. Enter U in the ACT CD field.

Note that Amending Unpaid Premiums is only valid for a policy that was CANCELLED with an UNPAID PREM.

2. Enter information in the following fields, and press Enter:

POL TYP - policy type code INS CO - 3-digit insurance company code POL NUMBER - policy number or binder number POL EFF - policy effective date

The system displays the requested policy information.

3. Enter the appropriate clear code in the CLEAR UNPD: REASON field. (required). Valid entries are:

¤ PAID Unpaid premium was paid ¤ EPAY Unpaid premiums were posted in error ¤ EAMT Unpaid Premiums were adjusted

Unpaid dollar amounts can be cleared totally or incrementally. If adjusting amount, be sure to input the money still owed to your company.

4. Press Enter. 6. Press F12 to process the clear unpaid premiums or adjusted amount.

Section Four – UMS Screens 267 Registry of Motor Vehicles – UMS User Manual

Changing Policyholder Information

1. Enter P in the ACT CD field.

Note that only policyholder (PH) information can be changed in this transaction. Other information is protected.

2. Enter information in the following fields, and press Enter.

POL TYP - policy type code INS CO - 3-digit insurance company code POL NUMBER - policy number or binder number POL EFF - policy effective date

The system displays the requested policy information.

3. Change the license number or FID/EIN (if necessary): If the correct license number or FID appears, move cursor to the ST field. Otherwise, enter the correct Massachusetts license number or FID/EIN, A, or NOLICENSE (if the policyholder has no license). Then move cursor to the ST field.

4. Change the state code (if necessary): If the correct state code appears (XX if NOLICENSE; MA is the default code), press Enter. Otherwise, enter the correct state code and press Enter.

An error message will appear when a Massachusetts license is not on the database.

5. Add policyholder information (if necessary).

If the license number and state are on the RMV database, all the policyholder information will be displayed automatically.

Policyholder fields are only accessible when changing:

¤ Massachusetts-licensed policyholders to no-license policyholders. ¤ No-license policyholders to Massachusetts policyholders.

6. Press Enter.

7. Press F12 to process the changes to policyholder information.

Section Four – UMS Screens 268 Registry of Motor Vehicles – UMS User Manual

Changing Vehicle Information

Enter V in the ACT CD field. The system displays the Multiple Vehicle Amend (UPMV) screen. Refer to the UPMV Screen chapter for information on using this screen.

Common Messages

Below are some common messages that you may see while using this screen.

REQUIRED FIELD MISSING - PLEASE KEY

You attempted to bypass a required field without entering the appropriate information. This information must be keyed in.

Section Four – UMS Screens 269 Registry of Motor Vehicles – UMS User Manual

Section Four – UMS Screens 270 Registry of Motor Vehicles – UMS User Manual

33 The UPMV Screen

About This Screen

The Multiple Vehicle Amend (UPMV) screen allows insurance companies to inquire, add, or delete vehicles on either a private passenger policy or a commercial policy. This screen gives you the option of either displaying a specific vehicle or a list of all vehicles associated with a policy.

You can access this screen by entering UPMV in the FUNCTION field, from the UVH and UPH screens, or by displaying the UPA screen and entering V (vehicle display) in the ACT CD field.

To inquire on or update other policy information, including amending policyholder information, canceling or reinstating policies, or clearing unpaid premiums, use the UPA screen.

Note: The UPMV screen is for insurance companies only.

Section Four – UMS Screens 271 Registry of Motor Vehicles – UMS User Manual

The UPMV Screen

Field Descriptions

Function Enter the function code UPMV in this field and press Enter to display the UPMV screen.

MSG Displays system-generated messages.

Act Cd Enter a code for the action to be taken. (Required) Valid entries are:

I Inquire about a policy. A Add a new vehicle to the policy D Delete a vehicle from the policy

Pol Typ Enter the policy type code: P for a private passenger policy; C for a commercial policy.

Section Four – UMS Screens 272 Registry of Motor Vehicles – UMS User Manual

Ins Co Enter the code for the policyholder’s insurance company. The name of the insurance company assigned to the code automatically displays. (Required)

Status/Dte The policy’s current status and the date that status went into effect. For a complete list of policy status codes, see Appendix B.

Pol Number Enter the appropriate number. (Required)

¤ Policy number assigned by the insurance company. ¤ Bind number assigned by the RMV (starts with a pound sign [#]).

Pol Eff Date Enter the date (MM/DD/YYYY) the policy became effective. (Required)

Pol Exp Date The date (MM/DD/YYYY) the policy expires.

Plt Type The plate type code. For a complete list of these codes, see Appendix A.

Reg# The policyholder's registration number.

D The delete flag. This indicates that a vehicle has been deleted from the policy.

Vehicle ID The vehicle’s 17-character identification number. Number

Plt Typ The plate type code. For a complete list of these codes, see Appendix A.

Reg Num The policyholder's registration number.

C The plate color for the vehicle.

Effective Date The date on which the vehicle was added or deleted from the policy.

Prem Town The three-number premium town code. Refer to Appendix B for a list of these codes.

Yr The year of the vehicle. Use the format YYYY.

Make The five-character make code of the vehicle. Refer to Appendix B for a list of these codes.

Section Four – UMS Screens 273 Registry of Motor Vehicles – UMS User Manual

Owner Name The vehicle owner's name.

Procedures

Inquiring About a Vehicle

1. Enter I in the ACT CD field.

2. Enter information in the following fields, and press Enter.

POL TYPE - policy type code INS CO - 3-digit insurance company code POL NUMBER - policy number or binder number POL EFF - policy’s effective date

The system displays the requested vehicle information, up to twelve vehicles per page. Press F8 to display next pages, if any. Press F7 to displays previous pages.

Note: If there are more than 100 pages, take the last plate on page 100 and input it onto the plate number field to continue past page 100.

Adding a Vehicle to a Policy

1. Follow the procedure “Inquiring About a Vehicle” above.

2. Move the cursor to the ACT CD field and enter A. Press Enter.

3. The cursor moves to a blank line to allow you to enter information. Enter either the vehicle ID number or the plate type and registration number for each vehicle. Enter the date the vehicle was added to the policy in the EFFECTIVE DATE field.

4. Press F12 to update the record.

Deleting a Vehicle From a Policy

1. Follow the procedure “Inquiring About a Vehicle” above. The system lists all the vehicles associated with that policy.

Section Four – UMS Screens 274 Registry of Motor Vehicles – UMS User Manual

If you want to find and delete a specific vehicle, perform an inquiry on the policy, then enter just the plate type and registration number. The system will list that vehicle first.

2. Move the cursor to the ACT CD field and enter D. Press Enter.

3. Using the arrow or tab keys, move the cursor to the vehicle you want to delete (in the D field). Enter D and press Enter.

4. Enter the date that the vehicle was deleted from the policy in the EFFECTIVE DATE field.

5. Press F12 to update the record.

To delete more than one vehicle, move the cursor to each vehicle you want to delete, and enter D in the D field next to that vehicle. In the EFFECTIVE DATE field, change the date that each vehicle was deleted from the policy. When done, press F12 to update the policy record.

Common Messages

MAX PAGE LIMIT REACHED ENTER REG# TO SEE MORE

You will get this message when you try to go to the end of a list with over 100 pages (1200 vehicles).

To continue past page 100, take the last plate on page 100 and input it into the plate number field.

Section Four – UMS Screens 275 Registry of Motor Vehicles – UMS User Manual

Section Four – UMS Screens 276 Registry of Motor Vehicles – UMS User Manual

34 The UPH Screen

About This Screen

The Policy History (UPH) screen allows you to display a policyholder’s insurance history. Each inquiry is based on the policyholder’s license number and state, or their FID/EIN number.

¤ UPH lists policy type, insurance company code, policy number, effective and expiration dates, and unpaid premium amount. ¤ UPH displays policies in ICO (insurance company code) and policy number order. ¤ UPH is a scroll screen with F7/F8 (backward and forward scrolling) capability.

Section Four – UMS Screens 277 Registry of Motor Vehicles – UMS User Manual

The UPH Screen

Field Descriptions

Function Enter the function code UPH and press Enter to display the UPH screen.

MSG Displays system-generated messages.

PG The page number of the scroll screen currently displayed.

Ph Lic # Enter the policyholder’s license number. Valid entries are:

¤ Massachusetts license ¤ Out-of-state license ¤ RMV-assigned license number

If the policyholder is a NOWN, enter their FID/EIN number in the FID# field.

Section Four – UMS Screens 278 Registry of Motor Vehicles – UMS User Manual

ST Leave blank if state is Massachusetts. If state is not Massachusetts, enter the 2-character code for the state that issued the policyholder’s license. For example, FL for Florida. See Appendix B for a list of valid state, Canadian, and foreign codes.

If no valid code applies, enter FR.

Total Unpaid The dollar amount of this policyholder’s unpaid premiums in whole dollars.

FID The NOWN policyholder's FID/EIN number.

Corp The NOWN policyholder's name.

Name The customer’s last name (L), first name (F), and middle initial (M). If the person is a junior or senior, this is displayed in the M field.

DOB The policyholder’s date of birth.

Mail Addr The policyholder’s mail address.

PT The policy type code. Indicates P for private passenger policy; C for commercial policy.

Ins Co Code The code for the insurance company that wrote the policy. If the policyholder has more than one policy, each of the policies is displayed on a separate line.

Policy Number The number of this policy.

Policy Eff Date The effective date of this policy.

Policy Exp Date The expiration date of this policy.

Status Eff Date The effective date of the policy’s current status.

Status Code This policy’s current status. For example, ACTV or CANC. See Appendix B for a complete list of policy status codes.

Unpaid The dollar amount of unpaid premiums on a cancelled policy. Premium (Only displayed when the Status Code is CANC)

Section Four – UMS Screens 279 Registry of Motor Vehicles – UMS User Manual

Procedures

Inquiring About Policy History by License Number or FID/EIN

1. In the FUNCTION field, type UPH and press Enter. The following message displays:

PLEASE ENTER REQUIRED FIELDS, PRESS ENTER TO BEGIN

2. Enter the license number in the PH LIC # field or the FID/EIN number in the FID# field.

3. If it is a Massachusetts license number, leave the ST field blank. If an out-of-state license number, enter the state code. For example, FL for Florida. See Appendix B for a complete list of valid U.S. state, Canadian, and foreign codes.

4. Press Enter.

5. The system displays information on the policyholder whose state and license number, or FID number, match the information you entered.

If more than one policyholder matches the license number you entered, the LN, LNO, or LNS inquiry screen automatically appears. If more than one policyholder matches the FID/EIN number you entered, the RNF screen automatically appears.

Select the appropriate name.

Up to twelve policies appear on each page. If the policyholder has more than twelve policies, press F8 to display the next page. Press F7 to display previous pages.

When There are Duplicate License Numbers or FID/EINs

1. If two or more policyholders in the database have the same state and license number you entered, the LN (Massachusetts) or LNO (out-of-state) screen automatically appears, and displays all the duplicate licenses.

If two or more NOWN policyholders in the database have the same FID/EIN number you entered, the RNF screen automatically appears, and displays all the duplicate FID/EINs.

2. Review all the displayed licenses or FID/EINs. Use the arrow keys to move the cursor to any position on the desired customer’s record.

Section Four – UMS Screens 280 Registry of Motor Vehicles – UMS User Manual

3. Press F9 to bring the selected customer’s information to the UPH screen.

When the License Number is Incorrect or Unknown

1. In the FUNCTION field, type ULP and press Enter. The following message displays:

ENTER NAME AND DATE OF BIRTH

2. Enter as much of the policyholder’s name as you can. Use the wild characters * or ? if you enter a partial name to limit the search.

Note: The more accurate and complete your entry, the fewer records you will have to review (You can enter as little as a single character of the policyholder’s last name, but the system may generate dozens of names for you to review).

3. Enter the policyholder’s date of birth (DOB), if possible. This will help specify the policyholder you want.

4. Press Enter. The system displays the policyholders who have the name and DOB you entered.

5. Move the cursor to the FUNCTION field. Enter UPH, but do not press Enter.

6. Move the cursor to the desired policyholder record. Then press F4 to bring the record to the UPH screen.

Bringing a Record From One Inquiry Screen to Another

1. In the FUNCTION field, enter the code of the desired screen and press F6.

2. When the carryover is complete, the following message displays:

INQUIRY PROCESS COMPLETE

Section Four – UMS Screens 281 Registry of Motor Vehicles – UMS User Manual

Common Messages

Below are some common messages that you may see while using this screen.

F7 IS NOT VALID

You are currently on the first page of the policyholder’s record, and you attempted to page backward by pressing F7 (You can only go forward from the first page by pressing F8).

REQUIRED FIELD MISSING - PLEASE KEY

You attempted to bypass a required field without entering the appropriate information. This information must be keyed in.

END OF SET - NO MORE RECORDS

You have reached the end of the list of policyholders for this transaction.

F8 FOR MORE RECORDS

Press F8 to view additional policyholder records for this transaction.

Section Four – UMS Screens 282 Registry of Motor Vehicles – UMS User Manual

35 The UPTH Screen

About This Screen

The Policy History (UPTH) screen lists the detail of every transaction related to a selected policy.

Use the updated UPH screen to select the appropriate policy, then access UPTH for the detail.

You can access UPTH:

¤ From the UPH screen, enter UPTH in the FUNCTION field (do not press Enter), move the cursor to select the appropriate policy number, and press F3. ¤ From the UVH screen, enter UPTH in the FUNCTION field (do not press Enter), move the cursor to select the appropriate policy number, and press F3. ¤ From the UPA screen, enter UPTH in the function field (do not press Enter). Press F6. ¤ From the UPMV screen, enter UPTH in the function field (do not press Enter).

When the UPTH screen is in primary session, you can go to the UPA screen by pressing F6.

UPTH is a scroll screen with F7/F8 (backward and forward scrolling) capability. You can also use UPTH as an inquiry screen by inputting policy data.

Section Four – UMS Screens 283 Registry of Motor Vehicles – UMS User Manual

The UPTH Screen

Field Descriptions

Function Enter the function code UPTH and press Enter to display the UPTH screen.

MSG Displays system-generated messages.

PG The page number of the scroll screen currently displayed.

Pol Typ Enter the policy type code. Enter P for private passenger policy; C for commercial policy.

Ins Co Enter the 3-digit insurance company code. This field, plus the POL TYP, POL NUMBER, and POL: EFF DATE identify the policy being accessed.

Section Four – UMS Screens 284 Registry of Motor Vehicles – UMS User Manual

Status/Date The current status of the vehicle’s insurance policy. Also, the date the status became effective. See Appendix B for a complete list of policy status codes.

Pol Number Enter the policy number assigned by the insurance company.

Eff Date Enter the date the policy went or goes into effect. This field, plus the POL TYP, INS CO, and POL NUMBER fields identify the policy being accessed.

Exp Date The date the policy expires, usually one year from the POL EFF DATE.

Ph Lic # The policyholder’s driver’s license number.

ST The state/Canadian province/foreign country that issued the policyholder’s license. See Appendix B for a complete list of valid state, Canadian, and foreign codes.

FID# The NOWN policyholder's FID number.

Name L,F,M The policyholder’s name.

DOB The policyholder’s date of birth.

Corp The NOWN policyholder's name.

Mail Addr The street portion of the policyholder’s mailing address.

City The city/town portion of the policyholder’s mailing address.

ST The state/Canadian province/foreign country portion of the policyholder’s mailing address. See Appendix B for a complete list of valid state, Canadian, and foreign codes.

Zip The zip code portion of the policyholder’s mailing address.

Bldg/Apt The building/apartment number portion of the policyholder’s mailing address (if appropriate).

Status Code The policy’s status at each transaction. See Appendix B for a complete list of policy status codes.

Reason Code The reason code for a cancellation, reinstatement, or unpaid premium. See Appendix B for a complete list of reason codes.

Section Four – UMS Screens 285 Registry of Motor Vehicles – UMS User Manual

Status Eff Date The date each status went into effect.

Unpaid Premium The amount of the policyholder’s unpaid premiums (in whole dollars), if any.

Agent Code Defaults to the sign-on of the person who entered the transaction or the three digit code of the company.

Transaction Date The date the transaction was entered/accepted on the Registry database.

Procedures

Inquiring About Policy History Transactions

1. Type UPTH in the FUNCTION field and press Enter to display the UPTH screen.

2. Enter information in the following fields, and press Enter.

POL TYP - policy type code INS CO - insurance company code POL NUMBER - policy number EFF DATE - policy effective date

The system displays the policy history and policyholder information. Each transaction is described on a separate line.

Common Messages

Below are some common messages that you might see while using this screen.

INS COMPANY # INVALID

The insurance company number is either missing or invalid. Enter the correct number.

POLICY # MISSING OR INVALID

The insurance policy number is either missing or invalid. Enter the correct number.

Section Four – UMS Screens 286 Registry of Motor Vehicles – UMS User Manual

POLICY EFFECTIVE DATE MISSING

The policy effective date is either missing or invalid. Enter the correct date.

END OF SET ENCOUNTERED

You have reached the end of the list of policy history transactions.

Section Four – UMS Screens 287 Registry of Motor Vehicles – UMS User Manual

Section Four – UMS Screens 288 Registry of Motor Vehicles – UMS User Manual

36 The UVH Screen

About This Screen

The UVH (Vehicle Policy History) screen displays current and past policy information related to a registration or vehicle identification number (VIN).

UVH is a scroll screen with F7/F8 (backward and forward scrolling) capability.

UVH can be accessed in the following ways:

¤ From the URI screen by changing the function and pressing F6 ¤ From the RH screen by selecting a registration and pressing F4 ¤ From the VT screen by selecting a registration line and pressing F4 ¤ From the URSR, URSV, and URSN screens. Select a registration, VIN, or name. Then press F4. ¤ From the menu. When UVH displays, enter the VIN or registration information (plate type, registration number, and plate color).

You can access other screens from UVH in the following ways:

¤ From UVH to UPTH by selecting an item and pressing F3 ¤ From UVH to UPA by selecting an item and pressing F3 ¤ From UVH to RI by changing the function and pressing F6 ¤ From UVH to RH by changing the function and pressing F6 ¤ From UVH to UPMV by selecting an item and pressing F3

Section Four – UMS Screens 289 Registry of Motor Vehicles – UMS User Manual

The UVH Screen

Field Descriptions

Function Enter the function code UVH and press Enter to display the UVH screen.

Msg Displays system-generated messages.

PG The page number of the scroll screen currently displayed.

Plt Type A 3-character code indicating the type of license plate issued to the vehicle. Required if registration information (plate type, registration number, and plate color) is entered. Displayed if VIN is entered. For a list of plate type codes, refer to Appendix A.

Reg # The vehicle’s registration number. Required if registration information (plate type, registration number, and plate color) is entered. Displayed if VIN is entered.

Section Four – UMS Screens 290 Registry of Motor Vehicles – UMS User Manual

Clr The color of the vehicle’s license plate. This field defaults to the appropriate color when the VIN or the PLT TYPE and REG # are entered.

VIN # The 17-character vehicle identification number for the vehicle on the policy. Required if no registration information (plate type, registration number, and plate color) is entered. Displayed if registration information is entered.

PT The policy type code. P indicates a private passenger policy; C indicates a commercial policy.

Ins Co Code The 3-number code that identifies the vehicle’s insurance company.

Policy Number The insurance policy number for the vehicle.

Policy Eff Date The date the insurance policy on this line went into effect.

Policy Exp/Canc When the policy’s status is CANC, the date the policy on this line was (will be) cancelled. Otherwise, the date the policy expires.

Plcy Stat The current status of the vehicle’s insurance policy. See Appendix B for a complete list of policy status codes.

Begin Coverage The date on which the registration/vehicle became effective on the insurance policy. This date can be different than the policy effective date.

End Coverage The end date of the registration/vehicle’s insurance coverage. This date can be different from the policy expired date. If the policy status is ACTV, the end coverage determines if coverage for that specific registration/VIN is present.

CS The current insurance status of the vehicle/registration displays on this line. Valid statuses include:

C - Currently insured H - Had insured N - Never insured P - Pending revocation R - Revoked W - Will insure

Note that if the policy status is ACTV, the current status (C/S) field must have a C status code. Otherwise, coverage for that

Section Four – UMS Screens 291 Registry of Motor Vehicles – UMS User Manual

particular registration/VIN is not covered. Check the END COVERAGE field for date.

Procedures

Inquiring About a Vehicle Policy History

Enter information in the PLT TYP (plate type code) and REG# or VIN# fields, and press Enter.

The screen displays the vehicle’s policy history. If the policyholder has more than one policy, each policy is listed on a separate line.

When a Duplicate Registration is Entered

1. When a duplicate registration is entered, the system automatically displays the URSR screen. This screen displays all the duplicate registrations.

2. Move the cursor to the appropriate registration and press F9 to select it.

3. UVH redisplays with the selected registration and the vehicle’s policy history.

When a Duplicate VIN is Entered

1. When a duplicate VIN is entered, the system automatically displays the URSV screen. This screen displays all the duplicate VINs.

2. Move the cursor to the appropriate VIN and press F9 to select it.

3. UVH redisplays with the selected VIN and the vehicle’s policy history.

Section Four – UMS Screens 292 Registry of Motor Vehicles – UMS User Manual

Common Messages

Below are some common messages that you might see while using this screen.

END OF SET ENCOUNTERED - NO MORE RECORDS

Indicates that you have reached the end of the list of policies for the vehicle entered.

NO POLICY RECORDS FOUND FOR THIS REG/VIN/REF

Indicates that the vehicle entered does not have any policies listed on the system.

Section Four – UMS Screens 293 Registry of Motor Vehicles – UMS User Manual

Section Four – UMS Screens 294 Registry of Motor Vehicles – UMS User Manual

Section 5 Non-Renewal Screens

Section Five – Non-Renewal Screens 295 Registry of Motor Vehicles – UMS User Manual

Section Five – Non-Renewal Screens 296 Registry of Motor Vehicles – UMS User Manual

37 The NRR Screen

About This Screen

The Nonrenew Display Obligations for Registration (NRR) screen is used to review outstanding non-renewal issues for a registration number (To look at tickets, excise bills, etc. for a person's license number, use the NRL screen).

After you enter a plate type, registration number, and plate color, NRR displays each parking ticket, abandoned vehicle ticket, excise bill, or violation that is currently marked.

Section Five – Non-Renewal Screens 297 Registry of Motor Vehicles – UMS User Manual

The NRR Screen

Field Descriptions

Function Enter code NRR to display the NRR screen.

MSG Displays system generated messages.

Plate-Type The plate type of the registration for which you are inquiring. For a complete list of Plate Type codes, see Appendix A.

Registration The six character numeric or alphanumeric license plate number Number for which you are inquiring.

Registration The plate color. The system defaults to the current color. Color

After you enter the information above, and press Enter, the following fields display with data.

Section Five – Non-Renewal Screens 298 Registry of Motor Vehicles – UMS User Manual

Date The non-renewal date in MM/DD/YYYY format if the registration is in a non-renewal status.

VIN The manufacturer’s vehicle identification number indicating the vehicle marked for non-renewal.

Year The vehicle year, in YYYY format.

Make The manufacturer’s description code of the vehicle.

Owner 1 The owner’s last name, first name, and middle initial.

Item Number of items marked against a particular registration.

Town/Origin The three digit code and name for each entity that marked an obligation for the registration.

System The type of outstanding obligation marked:

Abandoned (Abandoned Vehicle Citation) Excise (Excise Non-Payment) Parking (Unpaid Parking Ticket) Fastlane Violations

Year The year of the outstanding obligation, in YYYY format.

Ticket-Number The numbers or alphabetic characters assigned to the obligation.

Section Five – Non-Renewal Screens 299 Registry of Motor Vehicles – UMS User Manual

Procedures

Displaying Obligation Information by Registration Number

1. Enter NRR in the FUNCTION field and press Enter to display the NRR screen.

2. Enter information in the following fields, and press Enter.

PLATE TYPE REGISTRATION NUMBER REGISTRATION COLOR

The system displays each obligation associated with that registration, as well as owner information. To display additional pages of records, if any, press F8. To display previous pages, press F7.

Section Five – Non-Renewal Screens 300 Registry of Motor Vehicles – UMS User Manual

38 The NRL Screen

About This Screen

The Nonrenew Display Obligations for License (NRL) screen is used to view all outstanding tickets, excise bills, warrants, child support issues, or Fastlane violations for a license number. (To look at tickets, excise bills, etc. for a registration, use the NRR screen.)

After you enter the license number, the system displays each unpaid parking ticket, abandoned vehicle citation, excise bill, warrant, child support issue, or Fastlane violation that is marked against the license.

Section Five – Non-Renewal Screens 301 Registry of Motor Vehicles – UMS User Manual

The NRL Screen

Field Descriptions

Function Enter code NRL to display the NRL screen.

MSG Displays system generated messages.

License Enter the nine digit license number.

State Enter the two letter code for the state that issued the license.

After you enter the information in the above fields and press Enter, the following fields display with data:

Date The date the non-renewal status became effective (if applicable).

DOB The license holder’s date of birth.

License The license number you entered above.

Section Five – Non-Renewal Screens 302 Registry of Motor Vehicles – UMS User Manual

Last The license holder’s last name.

First The license holder’s first name.

Middle The license holder’s middle initial.

Item Number of items marked against a particular license.

Town/Origin The three digit code and name for each entity that marked an obligation for the license.

System The type of outstanding obligation marked.

Abandoned (Abandoned Vehicle Citation) Excise (Excise Non-Payment) Parking (Unpaid Parking Ticket) Warrant (Outstanding Warrant) Child Support (Outstanding Child Support Payment) Fastlane Violation

Year The year of the outstanding obligation, in YYYY format.

Ticket-Number The numbers or alphabetic characters assigned to the obligation.

Procedures

Displaying Obligation Information by License Number

1. Enter NRL in the FUNCTION field and press Enter to display the NRL screen.

2. Enter information in the following fields, and press Enter.

LICENSE STATE

The system displays each obligation associated with the license number you entered. To display additional pages of records, if any, press F8. To display previous pages, press F7.

Section Five – Non-Renewal Screens 303 Registry of Motor Vehicles – UMS User Manual

Section Five – Non-Renewal Screens 304 Registry of Motor Vehicles – UMS User Manual

Glossary

Glossary 305 Registry of Motor Vehicles – UMS User Manual

Glossary 306 Registry of Motor Vehicles – UMS User Manual

A Numbers - A reference number assigned to a violator who, when stopped, exhibited another license other than Massachusetts, or no license at all. A numbers are also generated by insurance companies building a policy with an out-of-state license number.

The Merit Rating Board also generates A numbers. The only accurate way to determine if a person has an A number is to check the LP screen.

Advanced Registration - Renewing a registration up to 6 months in advance of the expiration date, when the plate type is changing, or processing a new registration 14 days in advance.

Agent Code - The insurance company sign-on code.

Batch Header - Identifies the batch of work.

Batch Number - A system-generated number that appears on each document processed through the system that represents the batch type, current year, julian date, location (office) number, batch number, and sequence number of the batch. This number helps to locate transactions or documents, if necessary.

Bind Number - A system-generated number in lieu of a policy number.

BREF Record - A record created and attached to the customer's record whenever a batch number is generated. You can use them when you need information on the status of a particular NDR check. To find out what BREF records are associated with a particular NDR check, use the LTH screen. For a complete list of BREF records and their meanings, see the ALARS Quick Reference manual.

Bus Type D - Must have DPU certificate used for special or character services.

Bus Type L - See private livery.

Corp/Company - Refers to a corporation or company.

Default - An entry displayed automatically by the system in a field when you leave that field blank.

Duplicate Vin - A duplicate VIN number occurs when a VIN number is currently listed on the system more than once.

Effective Date - The date on which the registration becomes effective.

Glossary 307 Registry of Motor Vehicles – UMS User Manual

Error Message - System messages that display in the MSG field of all screens when there is an occurrence that halts the procedure you are doing. A list of common error messages can be found at the end of each screen chapter.

Expiration Date - The date on which the registration expires.

Function Key - Keys at the top of the keyboard that give ALARS screens additional capabilities and offer you quick access to the screens you need.

Garage Code (RMV) - A three-digit code that indicates where the customer's vehicle is principally garaged.

Heavy Vehicle Use Tax - A receipt issued by the Federal Tax Highway Revenue for vehicles that weight over 55,000 pounds (This receipt must be shown when renewing).

Insurance Code - A three-digit code that indicates the insurance company insuring the vehicle.

Julian Date - The day of the year that the transaction was processed. For example, March 1, 2009 is the 60th day of the year (YY/DDD).

License Class - Type of driver's license. Commercial license classes are A, B, or C and are distinguished by different vehicle weight requirements. Passenger license classes are D (passenger vehicle) or M (motorcycle).

License Number - A nine-digit number that identifies the owner having the right to operate a motor vehicle in Massachusetts. For out of state license numbers, the system allows up to 25 characters.

Lienholder - An individual or corporation that lends money for the purpose of purchasing a vehicle.

Massachusetts Assigned Number (VIN) - A number assigned by the Registry to identify the year, make, and model of the vehicle (not a 17-digit number). For example, MA12345

NDR - National Driver's Register.

Non-profit - An organization that performs services for no profit.

Plate Type - The category, or series, of the plate. Plate types are assigned to such categories as Passenger Vehicles, Authority Vehicles, Buses, or Motorcycles.

Glossary 308 Registry of Motor Vehicles – UMS User Manual

Primary Session - The primary session is the original function. To determine whether or not a particular session is a primary session, examine the left corner date on the screen. If the date is separated by slashes (/), the primary session is in effect; otherwise, the date is separated by hyphens. (See also Secondary Session)

Primary Status - The main status of a registration.

Private Livery - A privately-owned vehicle that takes passengers for hire.

Reference List - Some screens have a reference list that provides additional information about records on the screen. A record from the reference list can be accessed and used in a similar manner as the scroll screen mechanism. It is intended for brief examination of supportive detail.

Residential Address - Secondary address on a registration. This can only be used if the mail address is different.

Restrictions - Additional features that may be applied to any class license to indicate limitations or exceptions on a driver's license.

S Number - A random, state-assigned (S) number that is issued as the license number to all customers unless the customer specifically requests the use of the social security number.

Scroll Screen - Refers to a screen that displays a list of records which are in some way similar or identical to one another. A scroll screen is either requested by the user or automatically displays if more records meet the user entered criteria.

Secondary Status - Provides additional information about a registration.

Secondary Session - The secondary session is accessed whenever you want to keep the primary session running, but move to another function to display additional information. The purpose of the secondary session is to provide detail reference that may be required to continue activity in the primary session.

To determine whether or not a particular session is the secondary session, examine the left corner date on the screen. If the date is separated by dashes (-), the secondary session is in effect. See also Primary Session.

Source - The sign-on ID of the agent/company who processed the transaction on the UPA screen.

Status Date - The date the status took effect.

Glossary 309 Registry of Motor Vehicles – UMS User Manual

System-displayed - This is a type of field entry in which the system displays information already in the record. You do not type data in this field.

System-generated - This is a type of field value determined by the system. For example, the FEE TO COLLECT field is system-generated whereby the system calculates the fee required for a particular function.

Third Status - Indicates the third current status of a person's license. These codes are the same as the secondary codes and differ only in the position on the status code line.

Transaction Code - Date the transaction is processed and accepted on the Registry's computer.

VIN Number - Identifies the vehicle by year, make, and model.

X Number - A system-generated number used for registrations. This is not a license number.

Glossary 310 Registry of Motor Vehicles – UMS User Manual

Appendices

Appendix A – Plate Types 311 Registry of Motor Vehicles – UMS User Manual

Appendix A – Plate Types 312 Registry of Motor Vehicles – UMS User Manual

Appendix A: Plate Types

Plate Types Plate Color Series Examples /Field

Campers AHN R Normal Series CA87614, CA1234A AHR R Reserved Series CA9, CA43, (1-99) AHV R Vanity NANCY

Ambulances AMN R Normal Ambulance AMB888, AMB35 R Animal Ambulance ANI999 AMR R Reserved Ambulance AMB12, AMB62

Apportioned Vehicles APN R Apportioned Vehicle 54229

Authority Vehicles Authority Series ATN A Berkshire Regional Transit Auth. BRT11 A Brockton Area Transit Auth. BAT103 A Cape Ann Transit Auth. CAT16 A Franklin Regional Transit Auth. FRT15 A Greater Attleboro-Taunton Regional Transit Auth. ATT19 A Greenfield Montague Transit Area GMT26 A Martha’s Vineyard Transit Auth. MVTA5 A Mass. Bay Transit Auth. (MBTA) MBT10 A Mass. Bay Transit Auth. Police (MBTA) MBTP10 A Mass. Turnpike Auth. TPK10 A Merrimack Valley Regional Transit Auth. MVRTA1 A Montachusett Regional Transit Auth. MRT10 A Nantucket Regional Transit Auth. NRT242 A Pioneer Valley Transit Auth. PVT10 A Southeastern Regional Transit Auth. SRT10 A Water Resources Auth. WRA10 A Worcester Regional Transit Auth. WRT101

Authority Motorcycle Series AXN A Mass. Bay Transit Auth. (MBTA) MBTM9

Appendix A – Plate Types 313 Registry of Motor Vehicles – UMS User Manual

Buses BUN R Normal Series BU85631, BU7771A BUR R Reserved Series BU2, BU68 (1-99) BUV R Vanity Series LINDA

Commercial CON R Normal Series 123456, D12300 R Hearse HR999, HR99A R Snow Removal SR1234 COR R Reserved Series B32, 99 R Hearse HR99 COV R Vanity Series BOB35

Livery LVN R Normal Series LV10001 LVR R Reserved Series LV2002 LVV R Vanity Series JOHN

Motorcycles MCN B Normal Series AX8765, XB1247 MCR B Reserved Series AX7, XC78 (1-99) B Antique ANMC100 B Blue Knight Series BK10A B Red Knight Series RK10A MCS Special Series B Handicapped HP1234 B Veterans VT1234 B XPOW PW1234 B Pearl Harbor Survivor PS1234 B Purple Heart PH1234 B Bronze Star VB1234 B Silver Star VS1234 B Legion of Valor LV1234 B Congressional Medal of Honor MH1234 B Distinguished Flying Cross DF1111 MCV B Vanity Series BIKER

Municipal MVN M Normal Series M12345 M Boston Municipal MB120 M Fire MF1234 M Police MP1232 MXN M Motorcycle Series MMC1234

Appendix A – Plate Types 314 Registry of Motor Vehicles – UMS User Manual

Passenger PAN G Normal Series 123ABC, 123456 R 999ZAZ, 12AB34 PAR R Reserved Series 123, A99A, H45 -5 or fewer characters PAS Special Series Environmental R Cape Cod & Islands CI1005, IC1000 R Fish & Wildlife FW1234, FWAA12 R Right Whale RW12AB, RW102B R Roseate Tern RT1022 R Blackstone Valley BV1000 Government R Governor's Council GC1234 R Honorary Consular CONS123 R House Members HOUS123 R Senate SENAT12 R United States Congress USC123, USC12A R United State Senate USS123 Military R Bronze Star VB1000 R Distinguished Flying Cross DF1000 R Ex-POW XPOW123, XPOW12A R Gold Star Family GS1000 R Legion of Valor LV1 R Congressional Medal of Honor CMH99 R National Guard NG1234 R Pearl Harbor Survivor VTPH20 R Purple Heart PH2000 R Silver Star VS1000 R Veteran VT1001 Medical/Disability R Disabled Veterans DV1234 R Handicapped HP1234, HP123A R Emergency Vehicle EMR123 R Medical Doctor MD1234 Sports R Basketball Hall of Fame BB1111 R Bruins BRUIN99 R Bruins/Youth Hockey BR1234 R Celtics CELT99 R Celtics/Boston Children’s Hospital CS1234 R Mini Fenway Park FP0000 R Olympic Spirit OS1234 R Patriots NE1234

Appendix A – Plate Types 315 Registry of Motor Vehicles – UMS User Manual

R Red Sox RS1001 Other R Antique AN1234 R Antique Vanity ANFORD R Breast Cancer BC1234 R Choose Life CL1234 R Conquer Cancer CC1234 R Ham Operator NC/12 R Firefighter Memorial FF1234 R Invest in Children TC1234 R News Photographer NP1234 R United We Stand US1000 R Massachusetts Animal Coalition SN1234

PAV R Vanity Series BLUE, LOU2 PAY V Year of Manufacture 21332, CC909

School Buses SBN R Normal Series SB245, SB945C SBR R Reserved Series SB1, SB28 (1-99)

Semi Trailers SMN R Normal Series SM1234 SMR R Reserved Series SM41, SM85

Student SPN Y Normal Series 10001 SPN Y Special Series HPP101

State Vehicles Normal Series STN S Metro District Commission MDC10 S State Police SP103 S State Vehicles ST12 S State Fire Marshall FIREMAR

Motorcycle Series SXN S Metro District Commission MDCM1 S State STMC11 S State Police SPMC10

Taxis TAN R Normal Series TA123, TA98A TAR R Reserved Series TA2, TA224 (1-250)

Appendix A – Plate Types 316 Registry of Motor Vehicles – UMS User Manual

Trailers TRN R Normal Series 123456 TRR R Reserved Series 543, 25, T376 -5 or fewer characters Vanpool VPN R Normal Series 1000

Appendix A – Plate Types 317 Registry of Motor Vehicles – UMS User Manual

Appendix A – Plate Types 318 Registry of Motor Vehicles – UMS User Manual

Appendix B: ALARS Codes

Primary Status Codes For Commercial and Noncommercial Licenses

ACT Active EXP Expired SUS Suspended REV Revoked CAN Cancelled (CDL only) Cancelled status may indicate either: -an expired revocation period (The license class displays) -an unsolicited CSOR was received (The license class is blank) DEN Denied

Secondary Status Codes For Noncommercial Licenses

RSU Right to operate currently under suspension NRE Outstanding parking tickets, excise tax, warrants, or fast lane violations RXX Reinstate pending full exam RXP Reinstate pending payment of the reinstatement fee RRV Right to operate is revoked NDU No duplicate license allowed DEN The right to operate a vehicle in Massachusetts is denied CRT A commercial road test is required for a CDL RDF Registry Default

Secondary status codes for a commercial license will appear next to the base status.

CDL Endorsement Codes

H Hazardous Materials

L Air Brakes -Air brake endorsement information is indicated under restrictions. If you have the air brake endorsement on your license, the L restriction will not display.

N Tank Vehicles

Appendix B – ALARS Codes 319 Registry of Motor Vehicles – UMS User Manual

P Passenger Transport

S School Bus

T Doubles/Triples

X Hazardous Materials/Tank Vehicles

Restriction Codes

The following is a list of all federally recognized restriction codes and a description of each code. The same codes are used for commercial and noncommercial licenses.

A CMV Instrastate Medical

B Corrective Lenses

C Mechanical Aid

D Prosthetic Aid

E Automatic Transmission

F Outside Mirror

G Limit to Daylight Only

H Limit to Restricted Hours

I Limit - Junior Operator

J Restriction card must be carried

K CDL Intrastate Only

L Vehicles without Air Brakes

M Except Class “A” Bus

N Except Class “A” and “B” Bus

O Except Tractor Trailer

Appendix B – ALARS Codes 320 Registry of Motor Vehicles – UMS User Manual

P Use with Certified Driving Instructors only (Permit only)

Q CMV Medical Waiver required

R Bioptic telescopic lens

S Proof of Current Blood Sugar Level

W CMV Intrastate only with medical waiver (CDL only)

Y Restrict to 14 passenger capacity

You may enter a maximum of four restrictions per driver. If more than four restrictions apply, use Restriction J. Restriction B does not require an individual to carry a restriction card with his/her license or permit.

US State Codes

Alabama AL New Hampshire NH Alaska AK New Jersey NJ Arizona AZ New Mexico NM Arkansas AR New York NY California CA North Carolina NC Colorado CO North Dakota ND Conneticut CT Ohio OH Delaware DE Oklahoma OK Florida FL Oregon OR Georgia GA Pennsylvania PA Hawaii HI Rhode Island RI Idaho ID South Carolina SC Illinois IL South Dakota SD Indiana IN Tennessee TN Iowa IA Texas TX Kansas KS Utah UT Kentucky KY Vermont VT Louisiana LA Virginia VA Maine ME Washington WA Maryland MD West Virginia WV Massachusetts MA Wisconsin WI Michigan MI Wyoming WY Minnesota MN District of Mississippi MS Columbia DC Missouri MO U.S. Dept of Montana MT Transportation DR Nebraska NE U.S. State Nevada NV Dept. DT

Appendix B – ALARS Codes 321 Registry of Motor Vehicles – UMS User Manual

U.S. Territorial Possessions

American Samoa AS Baker Island Unavailable (use OT) Guam GU Howland Island Unavailable (use OT) Jarvis Island Unavailable (use OT) Johnston Atoll Unavailable (use OT) Kingman Reef Unavailable (use OT) Midway Islands Unavailable (use OT) Navassa Island Unavailable (use OT) Northern Mariana Islands MP Palmyra Atoll Unavailable (use OT) Puerto Rico PR US Virgin Islands VI Wake Islands WK Other Jurisdictions OT

Canadian Province Codes

Alberta AB British Columbia BC Manitoba MB New Brunswick NB Newfoundland NF Northwest Territory NT Nova Scotia NS Nunavut NU Ontario ON Prince Edward Island PE Quebec QC Saskatchewan SK Yukon Territory YT

Appendix B – ALARS Codes 322 Registry of Motor Vehicles – UMS User Manual

License Transaction Codes

Code Description Code Description

AB-CA APPOINTMENT SCHEDULED CDLLIC ISSUE CDL LICENSE CLASS=C AB-CAR APPOINTMENT REBOOKED CDLLUG CDL LICENSE UPGRADE AB-CB APPOINTMENT SCHEDULED CDLPDG CDL PERMIT DOWNGRADE AB-CBR APPOINTMENT REBOOKED CDLPIA ISSUE CDL PERMIT CLASS=A AB-CC APPOINTMENT SCHEDULED CDLPIB ISSUE CDL PERMIT CLASS=B AB-CCR APPOINTMENT REBOOKED CDLPIC ISSUE CDL PERMIT CLASS=C AB-CL APPOINTMENT SCHEDULED CDLPUG CDL PERMIT UPGRADE AB-CLR APPOINTMENT REBOOKED CHGCH CHANGE CUSTOMER HOLD AB-CP APPOINTMENT SCHEDULED CMBLBP RETURNED ENTRY PENALTY AB-CPR APPOINTMENT REBOOKED CMBLLF RETURNED ENTRY LIC FEE AB-CV APPOINTMENT SCHEDULED CMDLBP RETURNED DISMISS PENALTY AB-CVR APPOINTMENT REBOOKED CMDLLF RETURNED DISMISS LIC FEE AB-MA APPOINTMENT SCHEDULED CMDLRP RETURNED PAYMENT REIN FEE AB-MAR APPOINTMENT REBOOKED CODLBP CPD FEE OVERRIDE AB-MB APPOINTMENT SCHEDULED CPDLBP RETURNED PAYMENT PENALTY AB-MBR APPOINTMENT REBOOKED CPDLLF RETURNED PAYMENT LIC FEE AB-MC APPOINTMENT SCHEDULED CPDLRP RETURNED PAYMENT REIN FEE AB-MCR APPOINTMENT REBOOKED CPM MISCELLANEOUS CASH AB-MD APPOINTMENT SCHEDULED CPM1SK EMISSION STICKERS AB-MDR APPOINTMENT REBOOKED CPM1TF DUPLICATE TITLE AB-MM APPOINTMENT SCHEDULED CPM2TF NEW VIN AB-MMR APPOINTMENT REBOOKED CPM3SK AMEND TITLE AB-RD APPOINTMENT SCHEDULED CPM4TF ADD/DELETE LEINHOLDER AB-RDR APPOINTMENT REBOOKED DER ROAD EXAM OVERRIDE AB-RM APPOINTMENT SCHEDULED DELETED AB-RMR APPOINTMENT REBOOKED DEW WRITTEN EXAM OVERRIDE AD­ EXAM GRADE - NO GRADE DELETED AD-CF CANCEL FREE DPU100 SCHOOL BUS CONVERSION AD-CI CANCEL INVALID DPU200 SCHOOL BUS CONVERSION AD-CR CANCELED BY RMV DPU300 SCHOOL BUS CONVERSION AD-CV CANCEL VALID EB-CA APPOINTMENT SCHEDULED AD-F EXAM GRADE - FAIL EB-CAR APPOINTMENT REBOOKED AD-N EXAM GRADE - NOSHOW EB-CB APPOINTMENT SCHEDULED AD-P EXAM GRADE - PASS EB-CBR APPOINTMENT REBOOKED AD-PP EXAM GRADE - PASS EB-CC APPOINTMENT SCHEDULED PENDING EB-CCR APPOINTMENT REBOOKED AD-RA EXAM GRADE - REJECT EB-CL APPOINTMENT SCHEDULED AD-RE EXAM GRADE - REJECT EB-CLR APPOINTMENT REBOOKED AD-RH EXAM GRADE - REJECT EB-CP APPOINTMENT SCHEDULED AD-RJ EXAM GRADE - REJECT EB-CPR APPOINTMENT REBOOKED AD-RL EXAM GRADE - REJECT EB-CV APPOINTMENT SCHEDULED AD-RS EXAM GRADE - REJECT EB-CVR APPOINTMENT REBOOKED AD-UC APPOINTMENT UNCANCELED EB-C1 APPOINTMENT SCHEDULED ADDCH ADD CUSTOMER HOLD EB-C1R APPOINTMENT REBOOKED CARMAN CANCEL REQUEST EB-C2 APPOINTMENT SCHEDULED MANUFACTURE EB-C2R APPOINTMENT REBOOKED CCPRXP CCP LIC REINSTATEMENT EB-MA APPOINTMENT SCHEDULED CDLLDG CDL LICENSE DOWNGRADE EB-MAR APPOINTMENT REBOOKED CDLLIA ISSUE CDL LICENSE CLASS=A EB-MB APPOINTMENT SCHEDULED CDLLIB ISSUE CDL LICENSE CLASS=B EB-MBR APPOINTMENT REBOOKED

Appendix B – ALARS Codes 323 Registry of Motor Vehicles – UMS User Manual

EB-MC APPOINTMENT SCHEDULED ED-F EXAM GRADE - FAIL EB-MCR APPOINTMENT REBOOKED ED-N EXAM GRADE - NOSHOW EB-MD APPOINTMENT SCHEDULED ED-P EXAM GRADE - PASS EB-MDR APPOINTMENT REBOOKED ED-PP EXAM GRADE - PASS PENDING EB-MM APPOINTMENT SCHEDULED ED-RA EXAM GRADE - REJECT EB-MMR APPOINTMENT REBOOKED ED-RE EXAM GRADE - REJECT EB-M3 APPOINTMENT SCHEDULED ED-RH EXAM GRADE - REJECT EB-M3R APPOINTMENT REBOOKED ED-RJ EXAM GRADE - REJECT EB-OM APPOINTMENT SCHEDULED ED-RL EXAM GRADE - REJECT EB-OMR APPOINTMENT REBOOKED ED-RS EXAM GRADE - REJECT EB-O1 APPOINTMENT SCHEDULED ED-UC APPOINTMENT UNCANCELED EB-O1R APPOINTMENT REBOOKED EOR ROAD EXAM OVERRIDE EB-O2 APPOINTMENT SCHEDULED EOW WRITTEN EXAM OVERRIDE EB-O2R APPOINTMENT REBOOKED GECFA GRADE ROAD EXAM EB-O3 APPOINTMENT SCHEDULED AND BATCH EXAM EB-O3R APPOINTMENT REBOOKED GECFB GRADE ROAD EXAM EB-RD APPOINTMENT SCHEDULED AND BATCH EXAM EB-RDR APPOINTMENT REBOOKED GECFC GRADE ROAD EXAM EB-RM APPOINTMENT SCHEDULED AND BATCH EXAM EB-RMR APPOINTMENT REBOOKED GECFD GRADE ROAD EXAM EB-R3 APPOINTMENT SCHEDULED AND BATCH EXAM EB-R3R APPOINTMENT REBOOKED GECFL GRADE ROAD EXAM EB-SD APPOINTMENT SCHEDULED AND BATCH EXAM EB-SDR APPOINTMENT REBOOKED GECFM GRADE ROAD EXAM EB-S3 APPOINTMENT SCHEDULED AND BATCH EXAM EB-S3R APPOINTMENT REBOOKED GECFP GRADE ROAD EXAM EB-WA APPOINTMENT SCHEDULED AND BATCH EXAM EB-WAR APPOINTMENT REBOOKED GECFV GRADE ROAD EXAM EB-WC APPOINTMENT SCHEDULED AND BATCH EXAM EB-WCR APPOINTMENT REBOOKED GEF A GRADE ROAD EXAM EB-WD APPOINTMENT SCHEDULED AND BATCH EXAM EB-WDR APPOINTMENT REBOOKED GEF B GRADE ROAD EXAM EB-WE APPOINTMENT SCHEDULED AND BATCH EXAM EB-WER APPOINTMENT REBOOKED GEF C GRADE ROAD EXAM EB-WG APPOINTMENT SCHEDULED AND BATCH EXAM EB-WGR APPOINTMENT REBOOKED GEF D GRADE ROAD EXAM EB-WH APPOINTMENT SCHEDULED AND BATCH EXAM EB-WHR APPOINTMENT REBOOKED GEF L GRADE ROAD EXAM EB-WM APPOINTMENT SCHEDULED AND BATCH EXAM EB-WMR APPOINTMENT REBOOKED GEF M GRADE ROAD EXAM EB-WN APPOINTMENT SCHEDULED AND BATCH EXAM EB-WNR APPOINTMENT REBOOKED GEF P GRADE ROAD EXAM EB-WP APPOINTMENT SCHEDULED AND BATCH EXAM EB-WPR APPOINTMENT REBOOKED GEF V GRADE ROAD EXAM EB-WT APPOINTMENT SCHEDULED AND BATCH EXAM EB-WTR APPOINTMENT REBOOKED GEN A GRADE ROAD EXAM EB-WV APPOINTMENT SCHEDULED AND BATCH EXAM EB-WVR APPOINTMENT REBOOKED GEN B GRADE ROAD EXAM EB-W1 APPOINTMENT SCHEDULED AND BATCH EXAM EB-W2 APPOINTMENT SCHEDULED GEN C GRADE ROAD EXAM EB-W3 APPOINTMENT SCHEDULED AND BATCH EXAM EB-W7 APPOINTMENT SCHEDULED GEN D GRADE ROAD EXAM ED­ EXAM GRADE - NO GRADE AND BATCH EXAM ED-CF CANCEL FREE GEN L GRADE ROAD EXAM ED-CI CANCEL INVALID AND BATCH EXAM ED-CV CANCEL VALID GEN M GRADE ROAD EXAM

Appendix B – ALARS Codes 324 Registry of Motor Vehicles – UMS User Manual

AND BATCH EXAM AND BATCH EXAM GEN P GRADE ROAD EXAM GERED GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GEN V GRADE ROAD EXAM GEREL GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GEP A GRADE ROAD EXAM GEREM GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GEP B GRADE ROAD EXAM GEREP GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GEP C GRADE ROAD EXAM GEREV GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GEP D GRADE ROAD EXAM GERFA GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GEP L GRADE ROAD EXAM GERFB GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GEP M GRADE ROAD EXAM GERFC GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GEP P GRADE ROAD EXAM GERFD GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GEP V GRADE ROAD EXAM GERFL GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERAA GRADE ROAD EXAM GERFM GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERAB GRADE ROAD EXAM GERFP GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERAC GRADE ROAD EXAM GERHA GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERAD GRADE ROAD EXAM GERHB GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERAL GRADE ROAD EXAM GERHC GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERAM GRADE ROAD EXAM GERHD GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERAP GRADE ROAD EXAM GERHL GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERAV GRADE ROAD EXAM GERHM GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERCA GRADE ROAD EXAM GERHP GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERCB GRADE ROAD EXAM GERHV GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERCC GRADE ROAD EXAM GERJA GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERCD GRADE ROAD EXAM GERJB GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERCL GRADE ROAD EXAM GERJC GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERCM GRADE ROAD EXAM GERJD GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERCP GRADE ROAD EXAM GERJL GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GEREA GRADE ROAD EXAM GERJM GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GEREB GRADE ROAD EXAM GERJP GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GEREC GRADE ROAD EXAM GERJV GRADE ROAD EXAM

Appendix B – ALARS Codes 325 Registry of Motor Vehicles – UMS User Manual

AND BATCH EXAM AND BATCH EXAM GERLA GRADE ROAD EXAM GERSP GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERLB GRADE ROAD EXAM GERSV GRADE ROAD EXAM AND BATCH EXAM AND BATCH EXAM GERLC GRADE ROAD EXAM IMPLC PRINT INSP LIC COMM AND BATCH EXAM IMPLCD PRINT INSP LIC COMM DIESEL GERLD GRADE ROAD EXAM IMPLN PRINT INSP LIC NON-COMM AND BATCH EXAM IMPLND PRINT INSP LIC NON-COMM GERLL GRADE ROAD EXAM DIESEL AND BATCH EXAM IMRLC RENEW INSP LIC COMM GERLM GRADE ROAD EXAM IMRLCD RENEW INSP LIC COMM DIESEL AND BATCH EXAM IMRLN RENEW INSP LIC NON-COMM GERLP GRADE ROAD EXAM IMRLND RENEW INSP LIC NON-COMM AND BATCH EXAM DIESEL GERLV GRADE ROAD EXAM IMSAPP SUBMIT INSPECTOR AND BATCH EXAM APPLICATION GERNA GRADE ROAD EXAM LA SD EXPIRATION BREF AND BATCH EXAM LCNAME CHANGE NAME GERNB GRADE ROAD EXAM LCNUMB CHANGE LICENSE NUMBER AND BATCH EXAM LCNUMX CHANGE FROM XNUMBER GERNC GRADE ROAD EXAM LDD DUP DRIVERS ED CERT AND BATCH EXAM LDI DRIVERS ED CERT GERND GRADE ROAD EXAM LE LIC EXAMINERS BATCH AND BATCH EXAM LLAQ AMEND LIQUOR ID GERNL GRADE ROAD EXAM LLD DUPLICATE LIQUOR ID AND BATCH EXAM LLI LIQUOR ID GERNM GRADE ROAD EXAM LLP PRINT LIQUOR ID AND BATCH EXAM LMD DUP MASS ID GERNP GRADE ROAD EXAM LMDIMG IMAGE MARKED FOR DELETE AND BATCH EXAM LMI MASS ID GERPA GRADE ROAD EXAM LMMA AMEND MASS ID AND BATCH EXAM LMP PRINT MASS ID GERPB GRADE ROAD EXAM LM8000 ID NUMBER CHANGE AND BATCH EXAM LNCOAB NCOA MAIL/RESI ADDRESS GERPC GRADE ROAD EXAM CHANGE AND BATCH EXAM LNCOAM NCOA MAIL ADDRESS CHANGE GERPD GRADE ROAD EXAM LNCOAR NCOA RESI ADDRESS CHANGE AND BATCH EXAM LNSSNO NO SSN OVERRIDDEN GERPL GRADE ROAD EXAM LNSSNR REMOVE NO SSN OVERRIDE AND BATCH EXAM LOSA LOS FUNCTION, CLASS=A GERPM GRADE ROAD EXAM LOSAM LOS FUNCTION, CLASS=AM AND BATCH EXAM LOSB LOS FUNCTION, CLASS=B GERPP GRADE ROAD EXAM LOSBM LOS FUNCTION, CLASS=BM AND BATCH EXAM LOSC LOS FUNCTION, CLASS=C GERSA GRADE ROAD EXAM LOSCM LOS FUNCTION, CLASS=CM AND BATCH EXAM LOSD LOS FUNCTION, CLASS=D GERSB GRADE ROAD EXAM LOSDM LOS FUNCTION, CLASS=DM AND BATCH EXAM LOSM LOS FUNCTION, CLASS=M GERSC GRADE ROAD EXAM LOS1 LOS FUNCTION, CLASS=1 AND BATCH EXAM LOS1M LOS FUNCTION, CLASS=1M GERSD GRADE ROAD EXAM LOS2 LOS FUNCTION, CLASS=2 AND BATCH EXAM LOS2M LOS FUNCTION, CLASS=2M GERSL GRADE ROAD EXAM LOS3 LOS FUNCTION, CLASS=3 AND BATCH EXAM LOS3M LOS FUNCTION, CLASS=3M GERSM GRADE ROAD EXAM LPCA CREATE PERMIT CLASS=A

Appendix B – ALARS Codes 326 Registry of Motor Vehicles – UMS User Manual

LPCB CREATE PERMIT CLASS=B L2DELD PERMIT DELETE CLASS=D LPCC CREATE PERMIT CLASS=C L2DELM PERMIT DELETE CLASS=M LPCD CREATE PERMIT CLASS=D L2EFM EXAM FAILED CLASS=M LPCM CREATE PERMIT CLASS=M L2EF1 EXAM FAILED CLASS=1 LRRA RESTRICTION ADD L2EF2 EXAM FAILED CLASS=2 LRRD RESTRICTION DELETE L2EF3 EXAM FAILED CLASS=3 LRRO REMOVE O REST ON PERMIT L2EP EXAM PASSED LSA SCHOOL BUS APP L2EPM EXAM PASSED CLASS=M LSAR RESTRICTED SCHOOL BUS L2EP1 EXAM PASSED CLASS=1 APP L2EP2 EXAM PASSED CLASS=2 LSAT SCHOOL PUPIL APP L2EP3 EXAM PASSED CLASS=3 LSD SCHOOL BUS DUP L2PAA PERMIT AMEND CLASS=A LSDT TRANSPORT DUP L2PAAM PERMIT AMEND CLASS=AM LSI SCHOOL BUS ISSUE L2PAB PERMIT AMEND CLASS=B LSIP SCHOOL BUS ISSUE PEND L2PABM PERMIT AMEND CLASS=BM LSIR RESTRICTED SCHOOL BUS L2PAC PERMIT AMEND CLASS=C ISSUE L2PACM PERMIT AMEND CLASS=CM LSIT SCHOOL PUPIL ISSUE L2PAD PERMIT AMEND CLASS=D LSP SCHOOL BUS PRINT L2PADM PERMIT AMEND CLASS=DM LSR SCHOOL BUS RENEW L2PAM PERMIT AMEND CLASS=M LSRR RESTRICTED SCHOOL L2PA1 PERMIT AMEND CLASS=1 BUS RENEW L2PA1M PERMIT AMEND CLASS=1M LSRT TRANSPORT RENEW L2PA2 PERMIT AMEND CLASS=2 LSSD00 SS# RMV INTERNAL L2PA2M PERMIT AMEND CLASS=2M MAINTENANCE L2PA3 PERMIT AMEND CLASS=3 LSTIMG PORTRAIT AND SIGNATURE L2PA3M PERMIT AMEND CLASS=3M STORED L2PDA PERMIT DUP CLASS=A L1PAA PERMIT APP CLASS=A L2PDAM PERMIT DUP CLASS=AM L1PAAM PERMIT APP CLASS=AM L2PDB PERMIT DUP CLASS=B L1PAB PERMIT APP CLASS=B L2PDBM PERMIT DUP CLASS=BM L1PABM PERMIT APP CLASS=BM L2PDC PERMIT DUP CLASS=C L1PAC PERMIT APP CLASS=C L2PDCM PERMIT DUP CLASS=CM L1PACM PERMIT APP CLASS=CM L2PDD PERMIT DUP CLASS=D L1PAD PERMIT APP CLASS=D L2PDDM PERMIT DUP CLASS=DM L1PADM PERMIT APP CLASS=DM L2PDM PERMIT DUP CLASS=M L1PAM PERMIT APP CLASS=M L2PD1 PERMIT DUP CLASS=1 L1PA1 PERMIT APP CLASS=1 L2PD1M PERMIT DUP CLASS=1M L1PA1M PERMIT APP CLASS=1M L2PD2 PERMIT DUP CLASS=2 L1PA2 PERMIT APP CLASS=2 L2PD2M PERMIT DUP CLASS=2M L1PA2M PERMIT APP CLASS=2M L2PD3 PERMIT DUP CLASS=3 L1PA3 PERMIT APP CLASS=3 L2PD3M PERMIT DUP CLASS=3M L1PA3M PERMIT APP CLASS=3M L2PIA PERMIT ISSUE CLASS=A L1PDA PERMIT DEL CLASS=A L2PIAB PERMIT ISSUE CLASS=A L1PDAM PERMIT DEL CLASS=AM L2PIAM PERMIT ISSUE CLASS=AM L1PDB PERMIT DEL CLASS=B L2PIB PERMIT ISSUE CLASS=B L1PDBM PERMIT DEL CLASS=BM L2PIBB PERMIT ISSUE CLASS=B L1PDC PERMIT DEL CLASS=C L2PIBM PERMIT ISSUE CLASS=BM L1PDCM PERMIT DEL CLASS=CM L2PIC PERMIT ISSUE CLASS=C L1PDD PERMIT DEL CLASS=D L2PICB PERMIT ISSUE CLASS=C L1PDDM PERMIT DEL CLASS=DM L2PICM PERMIT ISSUE CLASS=CM L1PDM PERMIT DEL CLASS=M L2PID PERMIT ISSUE CLASS=D L1PE PROCESS ENDORSEMENT L2PIDB PERMIT ISSUE CLASS=D L18000 LICENSE NUMBER CHANGE L2PIDM PERMIT ISSUE CLASS=DM L2DELA PERMIT DELETE CLASS=A L2PIM PERMIT ISSUE CLASS=M L2DELB PERMIT DELETE CLASS=B L2PIMB PERMIT ISSUE CLASS=M L2DELC PERMIT DELETE CLASS=C L2PI1 PERMIT ISSUE CLASS=1

Appendix B – ALARS Codes 327 Registry of Motor Vehicles – UMS User Manual

L2PI1B PERMIT ISSUE CLASS=1 L3DELC LICENSE APP DELETE CLASS=C L2PI1M PERMIT ISSUE CLASS=1M L3DELD LICENSE APP DELETE CLASS=D L2PI2 PERMIT ISSUE CLASS=2 L3IE LICENSE APP FOR L2PI2B PERMIT ISSUE CLASS=2 ENDORSEMENT L2PI2M PERMIT ISSUE CLASS=2M L3IEL LICENSE APP W/AIR BRAKES L2PI3 PERMIT ISSUE CLASS=3 L3IEP LICENSE APP W/PASSENGER L2PI3B PERMIT ISSUE CLASS=3 L3IEV LICENSE APP W/COMBINATION L2PI3M PERMIT ISSUE CLASS=3M L3LAA LICENSE APP CLASS=A L2PPA PERMIT PRINT CLASS=A L3LAAM LICENSE APP CLASS=AM L2PPAM PERMIT PRINT CLASS=AM L3LAB LICENSE APP CLASS=B L2PPB PERMIT PRINT CLASS=B L3LABM LICENSE APP CLASS=BM L2PPBM PERMIT PRINT CLASS=BM L3LAC LICENSE APP CLASS=C L2PPC PERMIT PRINT CLASS=C L3LACM LICENSE APP CLASS=CM L2PPCM PERMIT PRINT CLASS=CM L3LAD LICENSE APP CLASS=D L2PPD PERMIT PRINT CLASS=D L3LADM LICENSE APP CLASS=DM L2PPDM PERMIT PRINT CLASS=DM L3LAL LICENSE APP W/AIR BRAKES L2PPM PERMIT PRINT CLASS=M L3LAM LICENSE APP CLASS=M L2PP1 PERMIT PRINT CLASS=1 L3LAP LICENSE APP W/PASSENGER L2PP1M PERMIT PRINT CLASS=1M L3LA1 LICENSE APP CLASS=1 L2PP2 PERMIT PRINT CLASS=2 L3LA1M LICENSE APP CLASS=1M L2PP2M PERMIT PRINT CLASS=2M L3LA2 LICENSE APP CLASS=2 L2PP3 PERMIT PRINT CLASS=3 L3LA2M LICENSE APP CLASS=2M L2PP3M PERMIT PRINT CLASS=3M L3LA3 LICENSE APP CLASS=3 L2RWA REINSTMT ISSUE PERMIT L3LA3M LICENSE APP CLASS=3M CLASS=A L4AB LICENSE BACKOUT L2RWAM REINSTMT ISSUE PERMIT L4DGD LICENSE DOWNGRADE CLASS=AM CLASS=D L2RWB REINSTMT ISSUE PERMIT L4DGDM LICENSE DOWNGRADE CLASS=B CLASS=DM L2RWBM REINSTMT ISSUE PERMIT L4DGM LICENSE DOWNGRADE CLASS=BM CLASS=M L2RWC REINSTMT ISSUE PERMIT L4LA LICENSE AMENDMENT CLASS=C L4LDA LICENSE DUP CLASS=A L2RWCM REINSTMT ISSUE PERMIT L4LDAM LICENSE DUP CLASS=AM CLASS=CM L4LDB LICENSE DUP CLASS=B L2RWD REINSTMT ISSUE PERMIT L4LDBA LICENSE DUP BACKDROP CLASS=D CLASS=A L2RWDM REINSTMT ISSUE PERMIT L4LDBB LICENSE DUP BACKDROP CLASS=DM CLASS=B L2RWM REINSTMT ISSUE PERMIT L4LDBC LICENSE DUP BACKDROP CLASS=M CLASS=C L2SA PERMIT REPRINT CLASS=A L4LDBD LICENSE DUP BACKDROP L2SAB PERMIT REPRINT CLASS=A CLASS=D L2SB PERMIT REPRINT CLASS=B L4LDBM LICENSE DUP CLASS=BM L2SBB PERMIT REPRINT CLASS=B L4LDB1 LICENSE DUP BACKDROP L2SC PERMIT REPRINT CLASS=C CLASS=1 L2SCB PERMIT REPRINT CLASS=C L4LDB2 LICENSE DUP BACKDROP L2SD PERMIT REPRINT CLASS=D CLASS=2 L2SDB PERMIT REPRINT CLASS=D L4LDB3 LICENSE DUP BACKDROP L2SM PERMIT REPRINT CLASS=M CLASS=3 L2SMB PERMIT REPRINT CLASS=M L4LDC LICENSE DUP CLASS=C L3DELA LICENSE APP DELETE L4LDCM LICENSE DUP CLASS=CM CLASS=A L4LDD LICENSE DUP CLASS=D L3DELB LICENSE APP DELETE L4LDDM LICENSE DUP CLASS=DM CLASS=B L4LDM LICENSE DUP CLASS=M L4LD1 LICENSE DUP CLASS=1

Appendix B – ALARS Codes 328 Registry of Motor Vehicles – UMS User Manual

L4LD1M LICENSE DUP CLASS=1M L4LP1 LICENSE PRINT CLASS=1 L4LD2 LICENSE DUP CLASS=2 L4LP1M LICENSE PRINT CLASS=1M L4LD2M LICENSE DUP CLASS=2M L4LP2 LICENSE PRINT CLASS=2 L4LD3 LICENSE DUP CLASS=3 L4LP2M LICENSE PRINT CLASS=2M L4LD3M LICENSE DUP CLASS=3M L4LP3 LICENSE PRINT CLASS=3 L4LIA LICENSE ISSUE CLASS=A L4LP3M LICENSE PRINT CLASS=3M L4LIAD LICENSE ISSUE CLASS=A L4LRA LICENSE RENEW CLASS=A L4LIAM LICENSE ISSUE CLASS=AM L4LRAM LICENSE RENEW CLASS=AM L4LIB LICENSE ISSUE CLASS=B L4LRB LICENSE RENEW CLASS=B L4LIBD LICENSE ISSUE CLASS=B L4LRBM LICENSE RENEW CLASS=BM L4LIBM LICENSE ISSUE CLASS=BM L4LRC LICENSE RENEW CLASS=C L4LIC LICENSE ISSUE CLASS=C L4LRCM LICENSE RENEW CLASS=CM L4LICD LICENSE ISSUE CLASS=C L4LRD LICENSE RENEW CLASS=D L4LICM LICENSE ISSUE CLASS=CM L4LRDM LICENSE RENEW CLASS=DM L4LID LICENSE ISSUE CLASS=D L4LRM LICENSE RENEW CLASS=M L4LIDB LICENSE ISSUE CLASS=D L4LR1 LICENSE RENEW CLASS=1 L4LIDM LICENSE ISSUE CLASS=DM L4LR1M LICENSE RENEW CLASS=1M L4LIH LICENSE ISSUE W/HAZMAT L4LR2 LICENSE RENEW CLASS=2 L4LIHD LICENSE ISSUE W/HAZMAT L4LR2M LICENSE RENEW CLASS=2M L4LIL LICENSE ISSUE W/AIR L4LR3 LICENSE RENEW CLASS=3 BRAKES L4LR3M LICENSE RENEW CLASS=3M L4LILD LICENSE ISSUE W/AIR L4LTA DELETE LICENSE CLASS=A BRAKES L4LTAM DELETE LICENSE CLASS=AM L4LIM LICENSE ISSUE CLASS=M L4LTB DELETE LICENSE CLASS=B L4LIMB LICENSE ISSUE CLASS=M L4LTBM DELETE LICENSE CLASS=BM L4LIN LICENSE ISSUE W/TANK L4LTC DELETE LICENSE CLASS=C L4LIND LICENSE ISSUE W/TANK L4LTCM DELETE LICENSE CLASS=CM L4LIP LICENSE ISSUE W/PASSENGER L4LTD DELETE LICENSE CLASS=D L4LIPD LICENSE ISSUE W/PASSENGER L4LTDM DELETE LICENSE CLASS=DM L4LIT LICENSE ISSUE W/DOUBL­ L4LTM DELETE LICENSE CLASS=M TRIP L4OSA LICENSE ISSUE CLASS=A L4LITD LICENSE ISSUE W/DOUBL­ L4OSAM LICENSE ISSUE CLASS=AM TRIP L4OSB LICENSE ISSUE CLASS=B L4LIX LICENSE ISSUE L4OSBM LICENSE ISSUE CLASS=BM W/COMBINATION L4OSC LICENSE ISSUE CLASS=C L4LIXD LICENSE ISSUE L4OSCM LICENSE ISSUE CLASS=CM W/COMBINATION L4OSD LICENSE ISSUE CLASS=D L4LI1 LICENSE ISSUE CLASS=1 L4OSDM LICENSE ISSUE CLASS=DM L4LI1B LICENSE ISSUE CLASS=1 L4OSM LICENSE ISSUE CLASS=M L4LI1D LICENSE ISSUE CLASS=1M L4RW CLR REVOC./WRITTEN EXAM L4LI2 LICENSE ISSUE CLASS=2 L4RWAM CLR REVOC./WRITTEN EXAM L4LI2D LICENSE ISSUE CLASS=2 CLASS=AM L4LI2M LICENSE ISSUE CLASS=2M L4RWB CLR REVOC./WRITTEN EXAM L4LI3 LICENSE ISSUE CLASS=3 CLASS=B L4LI3B LICENSE ISSUE CLASS=3 L4RWBM CLR REVOC./WRITTEN EXAM L4LI3M LICENSE ISSUE CLASS=3M CLASS=BM L4LP LICENSE PRINT L4RWC CLR REVOC./WRITTEN EXAM L4LPA LICENSE PRINT CLASS=A CLASS=C L4LPAM LICENSE PRINT CLASS=AM L4RWCM CLR REVOC./WRITTEN EXAM L4LPB LICENSE PRINT CLASS=B CLASS=CM L4LPBM LICENSE PRINT CLASS=BM L4RWD CLR REVOC./WRITTEN EXAM L4LPC LICENSE PRINT CLASS=C CLASS=D L4LPCM LICENSE PRINT CLASS=CM L4RWDM CLR REVOC./WRITTEN EXAM L4LPD LICENSE PRINT CLASS=D CLASS=DM L4LPDM LICENSE PRINT CLASS=DM L4RWM CLR REVOC./WRITTEN EXAM L4LPM LICENSE PRINT CLASS=M CLASS=M

Appendix B – ALARS Codes 329 Registry of Motor Vehicles – UMS User Manual

L4RW1 CLR REVOC./WRITTEN EXAM L5I 1M LIC ISSUE CLASS=1M CLASS=1 L5I 2 LIC ISSUE CLASS=2 L4RW1M CLR REVOC./WRITTEN EXAM L5I 2M LIC ISSUE CLASS=2M CLASS=1M L5I 3 LIC ISSUE CLASS=3 L4RW2 CLR REVOC./WRITTEN EXAM L5I 3M LIC ISSUE CLASS=3M CLASS=2 L5Q LICENSE REINSTATEMENT L4RW2M CLR REVOC./WRITTEN EXAM L5Q A LIC FEE RXW/RXX CLASS=A CLASS=2M L5Q AM LIC FEE RXW/RXX CLASS=AM L4RW3 CLR REVOC./WRITTEN L5Q B LIC FEE RXW/RXX CLASS=B EXAM CLASS=3 L5Q BM LIC FEE RXW/RXX CLASS=BM L4RW3M CLR REVOC./WRITTEN L5Q C LIC FEE RXW/RXX CLASS=C EXAM CLASS=3M L5Q CM LIC FEE RXW/RXX CLASS=CM L48000 RENEWAL LICENSE NUMBER L5Q D LIC FEE RXW/RXX CLASS=D CHANGE L5Q DM LIC FEE RXW/RXX CLASS=DM L5F FEE ONLY L5Q M LIC FEE RXW/RXX CLASS=M L5F A LIC REINSTATEMENT L5Q 1 LIC FEE RXW/RXX CLASS=1 FEE COLLECTED L5Q 1M LIC FEE RXW/RXX CLASS=1M L5F AM LIC REINSTATEMENT L5Q 2 LIC FEE RXW/RXX CLASS=2 FEE COLLECTED L5Q 2M LIC FEE RXW/RXX CLASS=2M L5F B LIC REINSTATEMENT L5Q 3 LIC FEE RXW/RXX CLASS=3 FEE COLLECTED L5Q 3M LIC FEE RXW/RXX CLASS=3M L5F BM LIC REINSTATEMENT MABFL MAB RESTORE WITH FULL TEST FEE COLLECTED MABRD MAB RESTORE WITH ROAD TEST L5F C LIC REINSTATEMENT MABRE MAB RESTORE FEE COLLECTED MABSU MAB SURRENDER L5F CM LIC REINSTATEMENT MVDEL DELETE MOTOR VOTER FEE COLLECTED REGISTRATION L5F D LIC REINSTATEMENT MVNO REPLIED NO TO VOTER FEE COLLECTED QUESTION L5F DM LIC REINSTATEMENT MVREG YES MOTOR VOTER FEE COLLECTED REGISTRATION L5F M LIC REINSTATEMENT OP1 REG OWNER OOPS FEE COLLECTED PADD PERSON ADDED THRU ULCA L5F 1 LIC REINSTATEMENT PDP100 ADD SUBMITTED FEE COLLECTED PDP110 ADD CONFIRMED L5F 1M LIC REINSTATEMENT PDP200 DELETE SUBMITTED FEE COLLECTED PDP210 DELETE CONFIRMED L5F 2 LIC REINSTATEMENT PDP300 CHANGE SUBMITTED FEE COLLECTED PDP310 CHANGE CONFIRMED L5F 2M LIC REINSTATEMENT PDP400 POINTER ADDED FEE COLLECTED PDP500 INQUIRY SENT L5F 3 LIC REINSTATEMENT PDP510 CONFIRMATION RECEIVED FEE COLLECTED PDP520 RESPONSE RECEIVED L5F 3M LIC REINSTATEMENT PDP600 DELAYED SEARCH HIT FEE COLLECTED RECEIVED L5I LICENSE REINSTATEMENT PDP610 DELAYED SEARCH HIT L5I A LIC ISSUE CLASS=A APPLIED L5I AM LIC ISSUE CLASS=AM PDP620 DELAYED SEARCH HIT L5I B LIC ISSUE CLASS=B NOT APPLIED L5I BM LIC ISSUE CLASS=BM PDP630 DELAYED SEARCH HIT L5I C LIC ISSUE CLASS=C DISCARDED L5I CM LIC ISSUE CLASS=CM PISTRT PSGR RESTR STARTED L5I D LIC ISSUE CLASS=D BY CONVERSION L5I DM LIC ISSUE CLASS=DM PLCCAN HANDICAPPED PLACARD L5I M LIC ISSUE CLASS=M CANCELED L5I 1 LIC ISSUE CLASS=1 PLCISS HANDICAPPED PLACARD

Appendix B – ALARS Codes 330 Registry of Motor Vehicles – UMS User Manual

ISSUED RAT REG ADD TITLE PLCMDR PSGR RESTR DATES RA2A REG SPECIAL AMEND MODIFIED RA2R REG SPECIAL RENEW PLCPRG HANDICAPPED PLACARD RA2S REG SPECIAL SWAP PURGED RA2T REG SPECIAL RENEW/SWAP PLCREN HANDICAPPED PLACARD RMVCH REMOVE CUSTOMER HOLD RENEWED RO REG ONLY PLCRPT HANDICAPPED PLACARD RPOR VANITY PLATE ORDER REPRINTED RQLMAN REQUEST MANUFACTURE PMA01 1 A NUMBER MERGED RT NEW REG AND TITLE PMA02 2 A NUMBERS MERGED RTB REG AND TITLE BATCH PMA03 3 A NUMBERS MERGED RX TRANSFER OF REGISTRATION PMEND PSGR RESTR PERIOD SSAERR RMV SYSTEM ERROR ENDED BY LPRM SSAOK GOOD SSN VERIFICATION PMSTRT PSGR RESTR PERIOD SSAOV OVERRIDE SSN VERIFY STARTED BY LPRM SSAOVD DELETE OVERRIDE SSN VERIFY PMUPD PSGR RESTR PERIOD SSAOVL OVERRIDE SSN VERIFY (LSSN) UPDATED BY LPRM SSAOVN DELETE OVERRIDE SSN PMX01 1 X NUMBER MERGED VERIFY (LSSN) PMX02 2 X NUMBERS MERGED SSAPNA SSN VERIFY PENDING FOR PMX03 3 X NUMBERS MERGED NEW SSN PPTL COLLECTED LICENSE SSAPNC SSN VERIFY PENDING FOR FEES - TOTAL CHANGE SSN PPTLA PRE-PAID TOTAL - CLASS A SSAPNR SSN VERIFY PENDING FOR PPTLAM PRE-PAID TOTAL - CLASS AM RESENT SSN PPTLB PRE-PAID TOTAL - CLASS B SSARC SSN RESPONSED RECEIVE PPTLBM PRE-PAID TOTAL - CLASS BM SSARJ SSN REJECT FROM SSA PPTLC PRE-PAID TOTAL - CLASS C SSARQ SSN VERIFY REQUESTED PPTLCM PRE-PAID TOTAL - CLASS CM SSARQL SSN VERIFY REQUESTED (LSSN) PPTLD PRE-PAID TOTAL - CLASS D PPTLDM PRE-PAID TOTAL - CLASS DM SSA2RJ SSN REJECTED - INVALID SSN PPTLM PRE-PAID TOTAL - CLASS M SSA3RJ SSN REJECTED - INVALID NAME PPTLPE PRE-PAID TOTAL - PROCESS SSA4RJ SSN REJECTED - INVALID DOB ENDRSMT SSA5RJ SSN REJECTED - INVALID NAME PREND PSGR RESTR PERIOD ENDED AND DOB PRHOLD PSGR RESTR PERIOD PUT SSA6RJ SSN REJECTED - CONTACT SSA ON HOLD SSA7RJ SSN REJECTED - CONTACT PRNOLI PSGR RESTR REMOVED HELP DESK NO LICENSE SSA8RJ SSN REJECTED - CONTACT PRREST PSGR RESTR PERIOD HELP DESK RESTARTED SSA9RJ SSN REJECTED - CONTACT PRSTRT PSGR RESTR PERIOD HELP DESK STARTED STAMND TURN IN AMENDMENT RAA REG AMEND STRTRN LICENSE RETURN RAC REG CANCEL STTURN LICENSE TURN IN RAD REG DUPLICATE TA TITLE AMEND RAL LOST PLATE TAR TITLE ADD REG RAP PLATE RETURN TO TITLE ONLY RAR REG RENEWAL UHL0228P RESTRICTION CODE UPDATE RARS REG RENEWAL/SWAP UHL0229P RESTRICTION CODE UPDATE RAS REG SWAP FOR AGE RESTRICTIONS

Appendix B – ALARS Codes 331 Registry of Motor Vehicles – UMS User Manual

Registration Primary Status Codes

The Primary Status codes define the main status of a registration. The current standing of a registration can be determined by its primary status code.

ACTV Registration is currently active.

EXPI Registration is currently expired.

INAC Registration is currently inactive.

SUSP Registration is under suspension.

REVO Registration is under revocation.

CA19 Registration was cancelled without turning in the plates to the Registry.

CAPR Registration was cancelled and plates were turned in to the Registry.

SWAP Plates were either swapped to another vehicle or another plate was substituted for this plate.

Registration Secondary Status Codes

In addition to the Primary Status, a registration can also have a Secondary Status. The Secondary Status provides additional information about a registration. For example, ACTV/NONR status indicates that the primary status is active, and the secondary status shows that there are outstanding parking tickets attached to this registration, making it non-renewable.

NOTE: Not all registrations have both a primary and secondary status.

STVP Vehicle and plates were reported stolen.

STVE Vehicle only was reported stolen.

STPL Plate only was reported stolen.

STVI VIN only was reported stolen.

JUNK Vehicle has been junked.

NONR Owner has outstanding parking tickets, excise tax, abandoned vehicle tickets, or Fastlane violations.

Appendix B – ALARS Codes 332 Registry of Motor Vehicles – UMS User Manual

INSC Insurance has been cancelled.

CHEK Owner has had a check returned to the Registry for insufficient funds.

RNEW Registration has been renewed before the current registration has expired.

ADVN Vehicle has been registered up to fourteen days in advance of the effective date.

PINS Pending insurance cancellation.

RXP Revoked pending payment of the reinstatement fee.

RDF Registry default, vehicle has outstanding citation.

NPC Non-payment of child support.

Title Status Codes

The Title Status code defines the status of a title. The current standing of a title may be determined by the title status code of that title.

Code Status

WITH Title was withdrawn before printing.

REVO Title is currently revoked.

EXAM Title is ready to be printed or the information is incomplete.

ACTV Title is currently active.

RTRN Title has been returned.

INAC Owner displayed is not current owner of vehicle.

EXAM Title held in Title Correspondence section.

JUNK Vehicle has been junked.

Appendix B – ALARS Codes 333 Registry of Motor Vehicles – UMS User Manual

Title Types

S or SALVAGE Salvaged R or RECONST Reconstructed T or THEFT Recovered theft C or CLEAR Clear O or OWNER Owner retained P or PRIOR Prior owner retained

Clear Title Brands

BOND Bond posted UNDL Undisclosed lien MEMO Memorandum copy OALT Odometer may be altered ODIS Odometer discrepancy ORPL Odometer replaced

Primary Salvaged Title Brands

PART Parts Only REPR Repairable

Salvaged, Reconstructed, Recovered Theft, Owner Retained, and Prior Owner Retained Title Brands

Brand Description

FIRE Fire Damage FLOO Flood damage SALT Salt damage THEF Theft VAND Vandalism COLL Collision OTHR Other

Reason Code Description

VCD VIN failed check digit and VINA VIN VIN failed VINA ODM Odometer incorrect DUP Duplicate being requested

Appendix B – ALARS Codes 334 Registry of Motor Vehicles – UMS User Manual

MYR Automobile year changed MKE Automobile make changed MOD Automobile model name changed STY Automobile style changed ATU Auto theft unit OAL Original application for reg/title never received PRR Prior registration record MSC Miscellaneous pending reason DLR Transaction done by a dealership in the EVR program DOC Document missing INS Transaction done by an insurance company in the EVR program

Appendix B – ALARS Codes 335 Registry of Motor Vehicles – UMS User Manual

Insurance Company Codes - By Name

982 Abington Mutual Insurance Co 152 Arbella Protection Ins. Co. (Taxi) 100 Acadia Insurance Company 366 Arch Insurance Company 261 Ace American Insurance Company 155 Argonaut Insurance 263 Ace Fire Underwriters Ins Co 157 Argonaut-Midwest Insurance Company 264 Ace Indemnity Insurance Co 163 Associated Indemnity 017 Ace Property and Casualty Insurance Co 966 Assurance Company of America 021 Affiliated F M 167 Athena Assurance Company 269 AIG Centennial Insurance Co 171 Atlanta International Insurance Company 029 AIU Insurance Company 178 Atlantic Mutual 032 Alea North America Insurance Company 179 Atlantic Specialty Insurance Company 036 ALFA Mutual Insurance Company 175 Atlas Assurance Company of America 031 All America 977 Attleboro Mutual Fire 415 Allianz Global Risks US Ins Co 185 Automobile Insurance Company of Hartford 454 Allmerica Financial Alliance Co 511 AXA Re Property and Casualty 397 Allmerica Financial Benefit Ins Co 831 Axis Reinsurance Company 035 Allstate Indemnity 183 Balboa Insurance Company 033 Allstate Insurance 194 Bankers Standard Insurance Company 101 American Alternative Insurance 198 Berkshire Mutual Insurance Company 085 American And Foreign 201 Birmingham Fire Insurance Company 045 American Auto Insurance Company 199 Bituminous Casualty 979 American Bankers 203 Blue Ridge Insurance Company 049 American Casualty 209 Boston Old Colony 047 American Centennial 215 Canal Insurance Company 040 American Country Insurance CO 225 Carolina Casualty Insurance Company 621 American Economy Insurance Company 227 Carriers Insurance 065 American Employers 233 Centennial Insurance 030 American Family Home Insurance Co 238 Central Mutual 081 American Fidelity Fire 987 Central National 083 American International Pacific 407 CGU Insurance Company 041 American Fire & Casualty Co 245 Charter Oak Fire Insurance Co 089 American Guarantee and Liability 249 Chicago Insurance 096 American Hardware Mutual 268 Chubb Indemnity Insurance Co 099 American Home Assurance 267 Chubb National Insurance Co 103 American Insurance Company 266 Church Mutual Insurance Company 195 American International Insurance Company 998 CIM Insurance Corporation 112 American Manufacturers 259 Cincinatti Insurance Co 117 American Motorists 419 Citation Insurance Company 028 American Mutual Insurance of Boston 262 Citizens Insurance Company of America 124 American Mutual Liability 229 Clarendon National Ins Co 133 American Protection 283 Commerce and Industry Insurance Co 981 American Road Insurance Co 279 Commerce Insurance 625 American States Insurance Company 281 Commercial Insurance Co of Newark,N.J. 874 American Transportation Insurance Co, In 284 Commonwealth Mutual Insurance Co 147 American Universal 285 Compass Insurance Company 104 Americas Insurance Company 295 Continental Casualty 151 Amerisure Insurance Company 529 Continental Insurance Companies 598 Amerisure Mutual Insurance Co 296 Continental National Indemnity Ins Co 043 Amex Assurance Company 297 Contractors Bonding and Insurance Co 354 Amica Mutual Insurance Company 650 Coregis Insurance Company 156 Arbella Indemnity Insurance Company 271 Country Casualty Insurance Co. 153 Arbella Mutual Insurance Company 272 Country Mutual Insurance Co 154 Arbella Protection Insurance Company 027 Countryway Insurance

Appendix B – ALARS Codes 336 Registry of Motor Vehicles – UMS User Manual

608 Covenant Insurance Company 439 Great American Insurance 606 Covenant Insurance Company 127 Great American Ins Co of New York 299 Credit General Insurance Company 426 Great American Spirit Insurance Co 303 Cumis Insurance Society 226 Great Divide Insurance Company 985 Daimlerchrysler Insurance Co 427 Great Northern Insurance Company 305 Dairyland Insurance Company 441 Great West Casualty Company 335 Discover Property and Casualty Ins Co 442 Greater New York Mutual 741 Edison Insurance Company 444 Green Mountain Insurance Company 309 Electric Insurance 463 Greenwich Insurance Company 310 Electric Mutual Liability Insurance Company 445 Guarantee Insurance Company 973 Emmco Insurance 736 Guideone Mutual Insurance Company 316 Empire Fire and Marine Insurance Company 449 Gulf Insurance Company 317 Empire Insurance Company 453 Hanover American Insurance Co 318 Empire Mutual Insurance Company 455 Hanover Insurance Company 321 Employers Casualty 465 Harco National Insurance Company 325 Employers Fire Insurance 460 Harleysville Mutual Insurance Co 340 Employers Insurance of Wausau A Mutual Co 486 Harleysville Preferred Insurance Company 336 Employers Mutual Casualty 963 Harleysville Worcester Insurance Co 312 Encompass Insurance Company 469 Hartford Accident and Indemnity Company 327 Everest National Ins. Co 467 Hartford Casualty Insurance Co 345 Excalibur 468 Hartford Fire Insurance Co 326 Excelsior Insurance Company 473 Highlands Insurance Company 365 Fairfield Insurance Co 984 Hingham Mutual Insurance Company 350 Fairmont Specialty Ins Co 474 Holyoke Mutual 362 Farm Family Mutual 476 Holyoke Mutual Ins. Co. in Salem 377 Federal Insurance Company 475 Home Insurance Company 384 Federal Kemper Insurance Company 479 Home Insurance Company of Indiana 380 Federated Mutual Insurance Company 481 Horace Mann 392 Fidelity & Guaranty Insurance Co 483 Houston General Insurance Company 393 Fidelity & Guaranty Underwriters 451 Hudson Insurance Company 389 Fidelity and Casualty Company of N.Y. 484 Ideal Mutual 391 Fidelity and Deposit Company of Maryland 205 Illinois National Insurance Company 388 Fidelity National Insurance Company 996 Indemnity Insurance Co of North America 400 Fireman’s Fund Ins Company 493 Infinity Insurance Company 399 Firemans Fund Insurance Group 888 Insurance Cancellation 402 Firemans Insurance Company 495 Insurance Company of Greater NY 401 Firemans Insurance Co of Newark N.J. 499 Insurance Company of North America 428 First American Property and Casualty Ins Co 503 Insurance Co of the State of Pennsylvania 403 First Liberty Insurance Corp 230 Insurance Corporation of Hannover 404 First National Insurance Co of America 497 Insurance Corporation of New York 990 Fitchburg Mutual Insurance 193 Integon National Ins 989 Foremost Insurance 613 Integon National Insurance Co 615 Fort Wayne Health and Casualty Ins Co 614 Integon Preferred Insurance Company 405 Forum Insurance Company 505 Integrity Insurance Company 491 Fremont Industrial Indemnity 409 Interstate Indemnity Company 387 Frontier Insurance Company 410 Jefferson Insurance Company 343 Geico General Insurance Company 507 John Hancock Indemnity Company 436 General Casualty Company of Wisconsin 517 John Hancock Property and Casualty Ins Co 417 General Insurance Company of America 518 L M Insurance Corporation 408 Genesis Insurance Co 745 LM Property and Casualty Insurance Co 423 Glens Falls Insurance 895 Lancer Insurance Company 431 Globe Indemnity Company 515 Landmark Ins Co 204 Granite State Insurance Co 516 Legion Insurance Company 424 Graphic Arts Mutual Insurance Company 513 Liberty Insurance Corp 044 Great American Alliance Insurance Company 514 Liberty Mutual 025 Great American Assurance 512 Liberty Mutual Fire

Appendix B – ALARS Codes 337 Registry of Motor Vehicles – UMS User Manual

536 Lumber Mutual Insurance Company 703 Pacific Indemnity 544 Lumbermens Mutual 707 Patriot General 547 Lumbermens Underwriting 975 Pawtucket Mutual Insurance Co 976 Manufacturers and Merchants 711 Peerless Insurance 561 Markel American Insurance Company 719 Penn Manufacturers Association 559 Maryland Casualty 710 Penn Millers Insurance Co 331 Massachusetts Homeland Insurance Co 715 Pennsylvania General Ins. Co 567 Mass Bay 716 Pennsylvania National Casualty Ins Comp 575 Masswest Insurance Company 720 Peoples Service Insurance Company 581 Merchants & Businessmen’s Mutual Ins Co 978 Phenix Mutual Insurance Co 647 Merchants Insurance of NH 721 Philadelphia Indemnity Insurance Co 582 Merchants Mutual 727 Phoenix Assurance 001 Merit Rating Board 438 Pilgrim Insurance Co 585 Metropolitan Property and Casualty Ins 102 Pilgrim Insurance Co 991 MIC Propertys Casualty Insurance Corp 046 Pilgrim Insurance Company 602 Middlesex Insurance 596 Pilgrim Insurance Company 603 Midland Insurance Company 586 Pilgrim Insurance Company 607 Mission Insurance Company 735 Pilgrim Insurance Company 829 Mitsui Sumitomo Ins Co of America 537 Pilgrim Insurance Company 830 Mitsui Sumitomo Insurance USA Inc 908 Pilgrim Insurance Company 605 Motor Club of America 311 Pilgrim Insurance Company 992 Motors Insurance 734 Pilgrim Insurance Company 595 Mount Vernon Fire Ins Co 356 Pilgrim Insurance Company 962 Mountain Valley Indemnity Co 644 Pilgrim Insurance Company 610 Mutual Service Casualty Insurance Co 363 Pilgrim Insurance Company 626 National Continental Insurance Co 731 Plymouth Rock Assurance Corporation 619 National Fire Insurance Co of Hartford 733 Potomac 609 National General 737 Progressive Casualty Insurance Company 612 National Grange Mutual 470 Property and Casualty Insurance Company 620 National Independent Truckers Ins 739 Protective Insurance 622 National Interstate Insurance Co 994 Providence Mutual Fire Insurance Co 623 National Surety Corporation 743 Providence Washington 627 National Union Fire 746 Public Service Mutual 857 Nationwide Insurance Company 748 QBE Insurance Company 630 Nationwide Mutual 988 Quincy Mutual Insurance 633 Netherlands Insurance Company 412 Rampart Insurance Company 635 New England Fidelity Insurance Company 753 Redland Insurance Company 657 Newark Insurance Company 437 Regent Insurance Company 643 New Hampshire Ins Co 821 Reliance Insurance 661 Niagra Fire Insurance Company 729 Reliance National Indemnity Company 664 Norfolk & Dedham Mutual Fire Insurance 819 Reliance National Insurance Company 665 North American Lumber Insurance Co 817 Reliance Surety Company 667 North River Insurance Company 749 Republic Western Insurance Company 611 North Star Reinsurance Co 752 Republic-Franklin Insurance Co 671 Northbrook Property and Casualty Ins Co 756 RLI Insurance Company 669 Northern Assurance Company 751 Royal Indemnity Company 967 Northern Insurance Co of New York 767 Royal Insurance Company of America 677 Northwestern National Insurance Company 770 Safeco Insurance Company of America 686 Occidental Fire and Casualty Insurance 771 Safeguard Insurance 688 Ohio Casualty Insurance Company 557 Safety Insurance Company 689 Ohio Indemnity Co 440 Safety Insurance Company 695 Old Republic 774 Safety Insurance Company 333 One Beacon America Insurance 341 Safety Insurance Company 407 One Beacon Insurance Co 995 Safety Insurance Company 406 One Beacon Midwest Insurance Co 482 Safety Insurance Company 701 Pacific Employers Insurance Company 601 Safety Insurance Company

Appendix B – ALARS Codes 338 Registry of Motor Vehicles – UMS User Manual

632 Safety Insurance Company 842 Transguard Insurance Company of America 826 Safety Insurance Company 843 Transit Casualty 929 Safety Insurance Company 851 Transport Indemnity 939 Safety Insurance Company 859 Transport Insurance 909 Safety Insurance Company 867 Transportation Insurance 969 Safety Insurance Company 009 Traveler’s Casualty and Surety 986 Safety Insurance Company 013 Travelers Casualty Insurance Co of America 722 Safety Insurance Company 011 Traveler’s Commercial Insurance Company 471 Safety Insurance Company 887 Travelers Indemnity Co 773 Safety Insurance Company 884 Travelers Indemnity Co of CT 781 Seaboard Surety 891 Travelers Indemnity of America 777 Seaco Insurance Company 889 Travelers Insurance Company 898 Seaton Insurance Company 885 Travelers Property Casualty Co of America 783 Security Insurance 896 Truck Insurance Exchange 349 Selective Insurance Company of Southeast 899 Trust Assurance Company 999 Self Insured 894 Twin City Fire Insurance Co 462 Sentry Insurance 904 Ulico Casualty Company 509 Sentry Select Insurance Company 900 Union Insurance Company of Providence 806 Shelby Mutual 905 United Community Insurance Company 611 Signet Star Reinsurance Company 902 United Financial Casualty Co 970 Sompo Japan 903 United Pacific Insurance Company 983 Specialty National Insurance Company 993 United Security 775 St. Paul Fire and Marine 907 United Services Automobile Association 779 St. Paul Guardian Insurance Co 919 United States Fidelity & Guaranty Co 780 St. Paul Medical and Liability Ins. Co 927 United States Fire Group 778 St. Paul Mercury Insurance Co 941 Universal Underwriters 823 Standard Fire Insurance Company 943 USAA Casualty Insurance Company 825 Star Insurance Co 948 Utica Mutual Insurance Co 828 State Farm Mutual 293 Valley Forge Insurance Co 833 Stonewall 951 Vanliner Insurance Company 173 Stonington Insurance Company 952 Vesta Fire Insurance Corporation 714 SUA Insurance Company 953 Vesta Insurance Corporation 837 T.H.E. Insurance Co 270 Vigilant Insurance Co 835 Teachers Insurance Company 131 Villanova Insurance Co 091 The American Zurich Insurance Company 519 Villanova Insurance Co 974 The Andover Companies 954 Virginia Surety Company, Inc 231 The Casco Indemnity Co 956 Wausau Business Insurance Company 375 The Chubb Group/Federal Insurance Co 957 Wausau General Insurance Co 477 The Home Indemnity Company 955 Wausau Underwriters Insurance 673 The North American Specialty Insurance Co 961 Westchester Insurance 723 The Premier Insurance Co of Massachusetts 980 Westport Insurance Corporation 725 The Preserver Assurance Company 950 XL Insurance America 772 The Safety Indemnity Insurance Company 504 XL Specialty Insurance Company 897 The Trust Insurance Company 965 Yosemite Insurance Co 960 The West American Insurance Company 742 York Insurance Co 856 TIG Insurance Company 968 York Insurance Company of Maine 840 Tokio Marine and Fire Insurance Company 971 Zurich Insurance 294 Transcontinental Insurance Co

Appendix B – ALARS Codes 339 Registry of Motor Vehicles – UMS User Manual

Insurance Company Codes - By Number

001 Merit Rating Board 171 Atlanta International Insurance Company 009 Travelers Casualty and Surety 173 Stonington Insurance Company 011 Travelers Commercial Insurance Co 175 Atlas Assurance Company of America 013 Travelers Casualty Insurance Co of America 178 Atlantic Mutual 017 Ace Property and Casualty Insurance Co 179 Atlantic Specialty Insurance Company 021 Affiliated F M 183 Balboa Insurance Company 025 Great American Assurance Co 185 Automobile Insurance Company of Hartford 027 Countryway Ins 193 Integon National Ins 028 American Mutual Insurance of Boston 194 Bankers Standard Insurance Company 029 AIU Insurance Company 195 American International Insurance Company 030 American Family Home Insurance Co 198 Berkshire Mutual Insurance Company 031 All America 199 Bituminous Casualty 032 Alea North America Insurance Company 201 Birmingham Fire Insurance Company 033 Allstate Insurance 203 Blue Ridge Insurance Company 035 Allstate Indemnity 204 Granite State Insurance Co 036 Alfa Mutual Insurance Company 205 Illinois National Insurance Company 040 American Country Insurance Co 209 Boston Old Colony 041 American Fire & Casualty Co 215 Canal Insurance Company 043 Amex Assurance Company 225 Carolina Casualty Insurance Company 044 Great American Alliance Insurance Co 226 Great Divide Insurance Company 045 American Auto Insurance Company 227 Carriers Insurance 046 Pilgrim Insurance 229 Clarendon National Ins Co 047 American Centennial 230 Insurance Corporation of Hannover 049 American Casualty 231 The Casco Indemnity Co 065 American Employers 233 Centennial Insurance 081 American Fidelity Fire 238 Central Mutual 083 American International Pacific Ins Co 245 Charter Oak Fire Insurance Co 085 American and Foreign 249 Chicago Insurance 089 American Guarantee and Liability 259 Cincinatti Insurance Co 091 The American Zurich Insurance Company 261 Ace American Insurance Company 096 American Hardware Mutual 262 Citizens Insurance Company of America 099 American Home Assurance 263 Ace Fire Underwriters Ins Co 100 Acadia Insurance Company 264 Ace Indemnity Insurance Co 101 American Alternative Insurance 266 Church Mutual Insurance Company 102 Pilgrim Insurance Co 267 Chubb National Insurance Co 103 American Insurance Company 268 Chubb Indemnity Insurance Co 104 Americas Insurance Company 269 AIG Centennial Insurance Company 112 American Manufacturers 270 Vigilant Insurance Co 117 American Motorists 271 Country Casualty Insurance Co. 124 American Mutual Liability 272 Country Mutual Insurance Co 127 Great American Ins Co of New York 279 Commerce Insurance 131 Villanova Insurance Co 281 Commercial Insurance Co of Newark, N.J. 133 American Protection 283 Commerce and Industry Insurance Co 147 American Universal 284 Commonwealth Mutual Insurance Co 151 Amerisure Insurance Company 285 Compass Insurance Company 152 Arbella Protection Insurance Co (Taxis) 293 Valley Forge Insurance Co 153 Arbella Mutual Insurance Company 294 Transcontinental Insurance Co 154 Arbella Protection Insurance Company 295 Continental Casualty 155 Argonaut Insurance 296 Continental National Indemnity Ins Co 156 Arbella Indemnity Insurance Company 297 Contractors Bonding and Insurance Co 157 Argonaut-Midwest Insurance Company 299 Credit General Insurance Company 163 Associated Indemnity 303 Cumis Insurance Society 167 Athena Assurance Company 305 Dairyland Insurance Company

Appendix B – ALARS Codes 340 Registry of Motor Vehicles – UMS User Manual

309 Electric Insurance 426 Great American Spirit Insurance Co 310 Electric Mutual Liability Insurance Co 427 Great Northern Insurance Company 311 Pilgrim Insurance Company 428 First American Property & Casualty Ins Co 312 Encompass Insurance Company 431 Globe Indemnity Company 316 Empire Fire and Marine Insurance Co 436 General Casualty Company of Wisconsin 317 Empire Insurance Company 437 Regent Insurance Company 318 Empire Mutual Insurance Company 438 Pilgrim Insurance Co 321 Employers Casualty 439 Great American Insurance 325 Employers Fire Insurance 440 Safety Insurance Company 326 Excelsior Insurance Company 441 Great West Casualty Company 327 Everest National Ins. Co 442 Greater New York Mutual 331 Massachusetts Homeland Insurance Co 444 Green Mountain Insurance Company 333 One Beacon America Insurance 445 Guarantee Insurance Company 335 Discover Property and Casualty Ins Co 449 Gulf Insurance Company 336 Employers Mutual Casualty 451 Hudson Insurance Company 340 Employers Ins of Wausau A Mutual Co 453 Hanover American Insurance Company 341 Safety Insurance Company 454 Allmerica Financial Alliance Co 343 Geico General Insurance Company 455 Hanover Insurance Company 345 Excalibur 460 Harleysville Mutual Insurance Co 349 Selective Insurance Company of Southeast 462 Sentry Insurance 350 Fairmont Specialty Insurance Company 463 Greenwich Insurance Company 354 Amica Mutual Insurance Company 465 Harco National Insurance Company 356 Pilgrim Insurance Company 467 Hartford Casualty Insurance Co 362 Farm Family Mutual 468 Hartford Fire Insurance Co 363 Pilgrim Insurance Co 469 Hartford Accident and Indemnity Company 365 Fairfield Insurance Co 470 Property and Casualty Insurance Company 366 Arch Ins. Company 471 Safety Insurance Company 375 The Chubb Group/Federal Insurance Co 473 Highlands Insurance Company 377 Federal Insurance Company 474 Holyoke Mutual 380 Federated Mutual Insurance Company 475 Home Insurance Company 384 Federal Kemper Insurance Company 476 Holyoke Mutual Ins. Co. in Salem 387 Frontier Insurance Company 477 The Home Indemnity Company 388 Fidelity National Insurance Company 479 Home Insurance Company of Indiana 389 Fidelity and Casualty Company of N.Y. 481 Horace Mann 391 Fidelity and Deposit Co of Maryland 482 Safety Insurance Company 392 Fidelity & Guaranty Insurance Co 483 Houston General Insurance Company 393 Fidelity & Guaranty Underwriters 484 Ideal Mutual 397 Allmerica Financial Benefit Insurance Co 486 Harleysville Preferred Insurance Company 399 Firemans Fund Insurance Group 491 Fremont Industrial Indemnity 400 Fireman’s Fund Ins Company 493 Infinity Insurance Company 401 Firemans Insurance Co of Newark N.J. 495 Insurance Company of Greater NY 402 Firemans Insurnace Company 497 Insurance Corporation of New York 403 First Liberty Insurance Corp 499 Insurance Company of North America 404 First National Insurance Co of America 503 Insurance Co of the State of Pennsylvania 405 Forum Insurance Company 504 XL Specialty Insurance Company 406 One Beacon Midwest Insurance Co 505 Integrity Insurance Company 407 One Beacon Insurance Co 507 John Hancock Indemnity Company 408 Genesis Insurance Co 509 Sentry Select Insurance Company 409 Interstate Indemnity Company 511 AXA Re Property and Casualty 410 Jefferson Insurance Company 512 Liberty Mutual Fire 412 Rampart Insurance Company 513 Liberty Insurance Corp 415 Allianz Global Risks US Ins Co 514 Liberty Mutual 417 General Insurance Company of America 515 Landmark Ins Co 419 Citation Insurance Company 516 Legion Insurance Company 423 Glens Falls Insurance 517 John Hancock Property and Casualty Ins Co 424 Graphic Arts Mutual Insurance Company 518 L M Insurance Corporation

Appendix B – ALARS Codes 341 Registry of Motor Vehicles – UMS User Manual

519 Villanova Insurance Co 677 Northwestern National Insurance Company 529 Continental Insurance Companies 686 Occidental Fire and Casualty Insurance 536 Lumber Mutual Insurance Company 688 Ohio Casualty Insurance Company 537 Pilgrim Insurance Company 689 Ohio Indemnity Co 544 Lumbermens Mutual 695 Old Republic 547 Lumbermens Underwriting 701 Pacific Employers Insurance Company 557 Safety Insurance Company 703 Pacific Indemnity 559 Maryland Casualty 707 Patriot General 561 Markel American Insurance Company 710 Penn Millers Insurance Co 567 Mass Bay 711 Peerless Insurance 575 Masswest Insurance Company 714 SUA Insurance Company 581 Merchants & Businessmen’s Mutual Ins Co 715 Pennsylvania General Ins. Co 582 Merchants Mutual 716 Pennsylvania National Casualty Ins Comp 585 Metropolitan Property and Casualty Ins 719 Penn Manufacturers Association 586 Pilgrim Insurance Company 720 Peoples Service Insurance Company 595 Mount Vernon Fire Ins Co 721 Philadelphia Indemnity Insurance Co 596 Pilgrim Insurance Company 722 Safety Insurance Company 598 Amerisure Mutual Insurance Co 723 The Premier Insurance Co of Massachusetts 601 Safety Insurance Company 725 The Preserver Assurance Company 602 Middlesex Insurance 727 Phoenix Assurance 603 Midland Insurance Company 729 Reliance National Indemnity Company 605 Motor Club Of America 731 Plymouth Rock Assurance Corporation 606 Covenant Insurance Company 733 Potomac 607 Mission Insurance Company 734 Pilgrim Insurance Company 608 Covenant Insurance Company 735 Pilgrim Insurance Company 609 National General 736 Guideone Mutual Insurance Company 610 Mutual Service Casualty Insurance Co 737 Progressive Casualty Insurance Company 611 North Star Reinsurance Company 739 Protective Insurance 612 National Grange Mutual 741 Edison Insurance Company 613 Integon National Insurance Co 742 York Insurance Co 614 Integon Preferred Insurance Company 743 Providence Washington 615 Fort Wayne Health and Casualty Ins Co 745 LM Property and Casualty Insurance Co 619 National Fire Insurance Co of Hartford 746 Public Service Mutual 620 National Independent Truckers Ins 748 QBE Insurance Co 621 American Economy Insurance Company 749 Republic Western Insurance Company 622 National Interstate Insurance Co 751 Royal Indemnity Company 623 National Surety Corporation 752 Republic-Franklin Insurance Co 625 American States Insurance Company 753 Redland Insurance Company 626 National Continental Insurance Co 756 RLI Insurance Company 627 National Union Fire 767 Royal Insurance Company of America 630 Nationwide Mutual 770 Safeco Insurance Company of America 632 Safety Insurance Company 771 Safeguard Insurance 633 Netherlands Insurance Company 772 The Safety Indemnity Insurance Company 635 New England Fidelity Insurance Company 773 Safety Insurance Company 643 New Hampshire Insurance Co 774 Safety Insurance Company 644 Pilgrim Insurance Company 775 St. Paul Fire and Marine 647 Merchants Insurance 777 Seaco Insurance Company 650 Coregis Insurance Company 778 St Paul Mercury Insurance Co 657 Newark Insurance Company 779 St Paul Guardian Insurance Co 661 Niagra Fire Insurance Company 780 St. Paul Medical Liability Ins. Co 664 Norfolk & Dedham Mutual Fire Insurance 781 Seaboard Surety 665 North American Lumber Insurance Co 783 Security Insurance 667 North River Insurance Company 806 Shelby Mutual 669 Northern Assurance Company 817 Reliance Surety Company 671 Northbrook Property and Casualty Ins Co 819 Reliance National Insurance Company 673 The North American Specialty Insurance Co 821 Reliance Insurance

Appendix B – ALARS Codes 342 Registry of Motor Vehicles – UMS User Manual

823 Standard Fire Insurance Company 950 XL Insurance America 825 Star Insurance Co 951 Vanliner Insurance Company 826 Safety Insurance Company 952 Vesta Fire Insurance Corporation 828 State Farm Mutual 953 Vesta Insurance Corporation 829 Mitsui Sumitomo Ins Co of America 954 Virginia Surety Company, Inc 830 Mitsui Sumitomo Insurance USA Inc 955 Wausau Underwriters Insurance 831 Axis Reinsurance Company 956 Wausau Business Insurance Company 833 Stonewall 957 Wausau General Insurance Co 835 Teachers Insurance Company 960 The West American Insurance Company 837 T.H.E. Insurance Co 961 Westchester Insurance 840 Tokio Marine and Fire Insurance Company 962 Mountain Valley Indemnity Co 842 Transguard Insurance Company of America 963 Harleysville Worcester Insurance Company 843 Transit Casualty 965 Yosemite Insurance Co 851 Transport Indemnity 966 Assurance Company of America 856 TIG Insurance Company 967 Northern Insurance Co of New York 857 Nationwide Insurance Company 968 York Insurance Company of Maine 859 Transport Insurance 969 Safety Insurance Company 867 Transportation Insurance 970 Sompo Japan 874 American Transportation Ins Co, In 971 Zurich Insurance 884 Travelers Indmnity Co of CT 973 Emmco Insurance 885 Travelers Property Casualty Co. of America 974 The Andover Companies 887 Travelers Indemnity Co 975 Pawtucket Mutual Insurance Co 888 Insurance Cancellation 976 Manufacturers and Merchants 889 Travelers Insurance Company 977 Attleboro Mutual Fire 891 Travelers Indemnity of America 978 Phenix Mutual Insurance Co 894 Twin City Fire Insurance Co 979 American Bankers 895 Lancer Insurance Company 980 Westport Insurance Corporation 896 Truck Insurance Exchange 981 American Road Insurance Co 897 The Trust Insurance Company 982 Abington Mutual Insurance Co 898 Seaton Insurance Company 983 Specialty National Insurance Company 899 Trust Assurance Company 984 Hingham Mutual Insurance Company 900 Union Insurance Company of Providence 985 Daimlerchrysler Insurance Company 902 United Financial Casualty Co 986 Safety Insurance Company 903 United Pacific Insurance Company 987 Central National 904 Ulico Casualty Company 988 Quincy Mutual Insurance 905 United Community Insurance Company 989 Foremost Insurance 907 United Services Automobile Association 990 Fitchburg Mutual Insurance 908 Pilgrim Insurance Company 991 MIC Propertys Casualty Ins Corporation 909 Safety Insurance Company 992 Motors Insurance 919 United States Fidelity & Guaranty Co 993 United Security 927 United States Fire Group 994 Providence Mutual Fire Insurance Co 929 Safety Insurance Company 995 Safety Insurance Company 939 Safety Insurance Company 996 Indemnity Insurance Co of North America 941 Universal Underwriters 998 CIM Insurance Corporation 943 USAA Casualty Insurance Company 999 Self Insured 948 Utica Mutual Insurance Co

Appendix B – ALARS Codes 343 Registry of Motor Vehicles – UMS User Manual

NCIC Make Names

Vehicle Name Code Vehicle Name Code

Acura ACUR Lada LADA Alpha Romeo ALFA Lambergini LAMB American Mtrs AMER Land Rover LAND Audi AUDI Lexus LEXS Austin AUST Lincoln LINC Bentley BENT Lotus LOTUS BMW BMW Mack MACK Buell BUEL Marserati MARS Buick BUIC Mazda MAZD Cadillac CADI Mercury MERC Capri CAP Mercedes Benz MERZ Chevrolet CHEV Merkur MERK Chrysler CHRY MG MG Daewoo DAEW Mitsubishi MITS Daihatsu DAIH Nissan NISS Datsun DATS Oldsmobile OLDS Diamond Reo DIAR Opel OPEL Dodge DODG Oshkosh OSHK Eagle EGIL Peterbilt PTRB Ferrari FERR Peugot PEUG Fiat FIAT Plymouth PLYM Ford FORD Pontiac PONT Freightliner FRHT Porsche PORS FWD FWD Range Rover RROV Geo GEO Renault RENA GMC GMC Rolls Royce ROLL Harley Davidson HD Saab SAA Hino HINO Sterling STLG Honda HOND Saturn STRN Hyundai HYUN Subaru SUBA Infiniti INFI Suzuki SUZI International INTL Toyota TOYT Isuzu ISU Triumph TRUM Iveco IVEC Volkswagen VOLK Jaguar JAGU Volvo VOLV Jeep - MFD. 1970-1988 AMER Western Star WSTR Jeep - MFD. after 1988 JEEP White WHIT Jensen JENS White/GMC WHGM Kawasaki KAWK Winnebago WINN Kenworth KW Yamaha YAMA Kia KIA Yugo YUGO

Appendix B – ALARS Codes 344 Registry of Motor Vehicles – UMS User Manual

Valid Body Styles

Ambulance AMBUL Armored Truck ARMOR Autohome AUTHM Bus BUS Cab and Chassis CABCH Car Carrier CARCA Convertible CONVT 2-Door Automobile COUPE Crane CRANE Dump Truck DUMP Fire Truck FIRE Farm Tractor FARM Flat Bed Truck FLAT Garbage Truck GARBA Hardtop HARDT Hatchback HATCH Hearse HERSE Limousine LIMO Logger LOG Concrete Mixer Truck MIXER Motorcycle MOTCY Unknown or Other OTHER Panel Truck (Van) PANEL Pickup Truck PU Schoolbus SCBUS 4-Door Automobile SEDAN Station Wagon STWAG Suburban and Carry-all SUBUR Tank Truck TANK Tow Truck (Wrecker) TOW Semi-tractor Truck TRACT Trailer TRAIL Utility Van UTIL Sports Van VAN Well-driller WELL

Appendix B – ALARS Codes 345 Registry of Motor Vehicles – UMS User Manual

Alphabetic Listing of Towns

Abington 100 Brockton 006 E Longmeadow 107 Acton 161 Brookline 007 Eastham 211 Acushnet 162 Brookfield 194 Easthampton 065 Adams 049 Buckland 195 Easton 128 Agawam 050 Burlington 106 Edgartown 212 Alford 297 Cambridge 005 Egremont 307 Amesbury 051 Canton 057 Erving 213 Amherst 101 Carlisle 196 Essex 214 Andover 052 Carver 197 Everett 026 Arlington 021 Charlemont 301 Fairhaven 066 Ashburnham 181 Charlton 198 Fall River 020 Ashby 182 Chatham 199 Falmouth 108 Ashfield 183 Chelmsford 058 Fitchburg 027 Ashland 122 Chelsea 025 Florida 308 Athol 053 Cheshire 200 Foxborough 109 Attleboro 042 Chester 201 Framingham 029 Auburn 054 Chesterfield 302 Franklin 110 Avon 184 Chicopee 019 Freetown 215 Ayer 102 Chilmark 303 Gardner 067 Barnstable 055 Clarksburg 202 Gay Head 309 Barre 185 Clinton 059 Georgetown 216 Becket 298 Cohasset 164 Gill 217 Bedford 103 Colrain 203 Gloucester 028 Belchertown 163 Concord 060 Goshen 310 Bellingham 123 Conway 304 Gosnold 311 Belmont 022 Cummington 305 Grafton 111 Berkley 186 Dalton 125 Granby 218 Berlin 187 Danvers 061 Granville 312 Bernardston 188 Dartmouth 062 Great Barrington 129 Beverly 023 Dedham 063 Greenfield 068 Billerica 056 Deerfield 204 Groton 219 Blackstone 124 Dennis 205 Groveland 220 Blandford 299 Devens 102 Hadley 221 Bolton 189 Dighton 206 Halifax 222 Boston 001 Dorchester 001 Hamilton 165 Bourne 104 Douglas 207 Hampden 223 Boxborough 300 Dover 208 Hancock 313 Boxford 190 Dracut 064 Hanover 166 Boylston 191 Dudley 126 Hanson 224 Braintree 024 Dunstable 306 Hardwick 225 Brewster 192 Duxbury 209 Harvard 226 Bridgewater 105 E Bridgewater 127 Harwich 227 Brimfield 193 E Brookfield 210 Hatfield 228

Appendix B – ALARS Codes 346 Registry of Motor Vehicles – UMS User Manual

Haverhill 030 Maynard 138 Norwood 079 Hawley 314 Medfield 139 Oak Bluffs 254 Heath 315 Medford 013 Oakham 328 Hingham 069 Medway 171 Orange 145 Hinsdale 229 Melrose 031 Orleans 255 Holbrook 112 Mendon 242 Otis 329 Holden 113 Merrimac 243 Oxford 146 Holland 316 Methuen 032 Palmer 080 Holliston 167 Middleborough 073 Paxton 256 Holyoke 008 Middlefield 320 Peabody 035 Hopedale 230 Middleton 244 Pelham 330 Hopkinton 231 Milford 074 Pembroke 257 Hubbardston 232 Millbury 140 Pepperell 258 Hudson 130 Millis 245 Peru 331 Hull 131 Millville 246 Petersham 332 Huntington 233 Milton 045 Phillipston 333 Ipswich 132 Monroe 321 Pittsfield 015 Kingston 234 Monson 141 Plainfield 334 Lakeville 235 Montague 142 Plainville 259 Lancaster 236 Monterey 322 Plymouth 081 Lanesborough 237 Montgomery 323 Plympton 335 Lawrence 009 Mt Washington 324 Princeton 260 Lee 133 N Attleborough 077 Provincetown 261 Leicester 134 N Reading 143 Quincy 016 Lenox 238 N Andover 115 Randolph 082 Leominster 043 N Brookfield 252 Raynham 262 Leverett 317 N Adams 076 Reading 083 Lexington 044 Nahant 247 Rehoboth 263 Leyden 318 Nantucket 248 Revere 036 Lincoln 168 Natick 033 Richmond 336 Littleton 169 Needham 046 Rochester 264 Longmeadow 114 New Salem 327 Rockland 084 Lowell 010 New Marlboro 249 Rockport 265 Ludlow 070 New Braintree 326 Rowe 337 Lunenburg 135 New Bedford 002 Rowley 266 Lynn 011 New Ashford 325 Roxbury 001 Lynnfield 136 Newbury 250 Royalston 338 Malden 012 Newburyport 075 Russell 267 Manchester 239 Newton 014 Rutland 268 Mansfield 137 Norfolk 251 S Hadley 088 Marblehead 071 Northampton 034 Salem 037 Marion 240 Northborough 172 Salisbury 269 Marlborough 072 Northbridge 078 Sandisfield 339 Marshfield 170 Northfield 253 Sandwich 270 Mashpee 319 Norton 144 Saugus 085 Mattapoisett 241 Norwell 173 Savoy 340

Appendix B – ALARS Codes 347 Registry of Motor Vehicles – UMS User Manual

Scituate 116 Templeton 150 Webster 096 Seekonk 147 Tewksbury 093 Wellesley 047 Sharon 117 Tisbury 282 Wellfleet 288 Sheffield 271 Tolland 342 Wendell 347 Shelburne 272 Topsfield 283 Wenham 289 Sherborn 273 Townsend 284 Westborough 154 Shirley 174 Truro 296 Westfield 048 Shrewsbury 086 Tynsgborough 285 Westford 179 Shutesbury 341 Tyringham 343 Westhampton 349 Somerset 087 Upton 286 Westminster 293 Somerville 017 Uxbridge 151 Weston 155 Southampton 274 W Newbury 291 Westport 156 Southborough 275 W Stockbridge 292 Westwood 119 Southbridge 089 W Springfield 097 Weymouth 040 Southwick 175 W Tisbury 348 Whately 294 Spencer 148 W Brookfield 290 Whitman 120 Springfield 003 W Bridgewater 178 Wilbraham 157 Sterling 276 W Boylston 177 Williamsburg 295 Stockbridge 277 Wakefield 094 Williamstown 158 Stoneham 090 Wales 344 Wilmington 121 Stoughton 091 Walpole 095 Winchendon 159 Stow 278 Waltham 018 Winchester 098 Sturbridge 279 Ware 152 Windsor 350 Sudbury 176 Wareham 153 Winthrop 099 Sunderland 280 Warren 287 Woburn 041 Sutton 281 Warwick 345 Worcester 004 Swampscott 092 Washington 346 Worthington 351 Swansea 149 Watertown 039 Wrentham 160 Taunton 038 Wayland 118 Yarmouth 180

Appendix B – ALARS Codes 348 Registry of Motor Vehicles – UMS User Manual

Policy Status Codes

Code Policy Status

ACAN To be cancelled on a future cancellation effective date (advanced cancelled policy)

ACTV Active for all vehicles it lists.

ADVN Entered prior to effective date.

BIND Assigned a temporary bind number.

CANC Cancelled

EXPI Expired (past its expiration date)

Reason Codes

Reinstatement

Code Reason BOA Board of Appeals ECAN Void, the cancellation was in error RCAN Reinstatement

Clear Unpaid

Code Reason EPAY Unpaid premiums posted in error PAID Premiums were paid EAMT Premiums were adjusted

Cancellation

Code Reason CANC Cancel/rewrite DISC Dissatisfaction FINC Finance account FRAU Fraud by insured NONP Non payment REVO Registration revoked SOLD Vehicle sold SURC Failure to pay surcharge

Appendix B – ALARS Codes 349 Registry of Motor Vehicles – UMS User Manual

UNDW Underwriting reasons VOID Reinstated for correction VOLU Voluntary, lost, stolen XFER Vehicle transferred OTHR Other

New Business

Code Reason NBUS New Business

Renewal

Code Reason RNEW Renewal

Vehicle Action

Code Reason VADD Vehicle Add VDEL Vehicle delete

Fuel (Motor Power) Codes

Code Meaning B Electric and Gas Hybrid C Gasoline engine that can be easily converted to a gaseous powered engine D Diesel E Electric F Alternative G Gas P Propane

Appendix B – ALARS Codes 350 Registry of Motor Vehicles – UMS User Manual

Appendix C: Function Keys

Function Keys

The Uninsured Motorist System (UMS) has additional capabilities programmed within the function keys. You can use function keys to move between primary sessions and secondary sessions. The primary session is when the original screen requested displays for processing. The secondary session is when you request to view a new screen while your primary session screen is “held” by the system. In this way, you can move from one screen to another without having to continuously exit and reenter system files.

For example, if you are currently viewing customer information on the LI screen and wish to find out more about their transaction history, you can type LTH in the FUNCTION field (on the LI screen) and press F6 to transfer customer information to the LTH screen. Customer information is automatically sent to this screen to save you time in reentering information. This feature enables you to use the system more efficiently with a quicker access to customer screens.

Function keys are generally located at the top row of your keyboard. These keys are numbered sequentially as F1, F2, and so on.

Below is an explanation of each function key and how it is used within the UMS system:

F1 Use the F1 key to return processing to the sign-on screen. However, if you are currently on the sign-on screen and press F1, processing returns to CICS. Note that the CLEAR key has the same function as this key, as does any other key not used for secondary session invocation.

F2 The F2 key returns you to the UMS main menu. This is the same result as if the user entered UMM in the function field.

F3 The F3 key is valid only in a primary session. It is ONLY used with screens that have a built in reference list (see UPOI). To use this key, enter the function code in the FUNCTION field, move the cursor to a selectable item on the reference list, and press F3 to invoke the limited secondary session.

F4 Use the F4 key to select a record from a scroll screen. Type a function code in the FUNCTION field, move the cursor to the applicable record, and press F4 to invoke the process.

Appendix C – Function Keys 351 Registry of Motor Vehicles – UMS User Manual

On the URSV screen, you can use the F4 key in combination with the Shift key to move into a secondary inquiry session and display registration information on the URI screen.

F5 The F5 key is not currently used.

F6 Use the F6 key to carry information from the current screen to another inquiry screen after a change of function code.

F7 Use the F7 key to page backward on a scroll screen. This key can also be used on other screens which process more records than can fit on one screen. It is important to note that the UMS screen allows paging forward through the entire set of matches, but only allows backward scroll to a fixed amount of pages.

F8 Use the F8 key to page forward on a scroll screen. It can also be used on other screens which process more records than can fit on one screen.

F9 Use the F9 key when UMS internally invokes a scroll screen due to the specification of a duplicate key by the user. Place the cursor on the desired item and press F9 to return to the invoking function.

F10 The F10 key is not currently used.

F11 Use the F11 key to rescroll a function or reestablish the last scroll function. Change the function to the last scroll function invoked and press F11. This brings you back to the exact place you were on during your last scroll function. For an example of how this key is actually used, see “How To Move Into A Secondary Inquiry Session And Display Registration Information On The URI Screen” in the URSR Screen chapter of this manual.

F12 Use the F12 key in update functions to notify the system to update the database with the values shown on the screen.

Appendix C – Function Keys 352 Registry of Motor Vehicles – UMS User Manual

Appendix D:

Operator Summary Line Data by Type of Summary Line

See Chart on next Page.

Appendix D – Operator Summary Line Data 353 Registry of Motor Vehicles – UMS User Manual

CO CITA/ INCIDENT LOC T DESCRIPTION SURCHRGE S PROCESS CLAIM/ POLICY Summary line Insurance CLAIM INCIDENT LOCATION A Loss Type Payment Date Surcharge A=Active Process for company Number Date Code of Description & of original Code N=Not Date of

AT-FAULT code accident cumulative claim Active original claim INSURANCE Loss Amount transaction R=Reversed transaction CLAIM Also the P=Paid Surcharge under Merit Notice Date Rating Plan

Summary line Insurance CLAIM INCIDENT LOCATION C Loss Type Payment Date A=Active Process for Company Number Date Code of Description & of original N=Not Date of

COMPREHE Code Incident cumulative claim Active original claim NSIVE Loss Amount transaction R=Reversed transaction INSURANCE CLAIM Summary line Insurance POLICY Policy POLICY I Inquiry Inquiry Operator Deferred Process for Company Number Effective PREMIUM Transaction Transaction SDIP Operator Date for this SDIP POLICY Code Date TOWN Type Effective Date Points, Indicator inquiry INQUIRY Code Description Credit D=Deferred ransaction Code, or Step reported for this inquiry Summary line Court CITATION INCIDENT LOCATION V Description of Judgment Judgment A=Active Process for Code Number Date Code of Violation Date Code N=Not Date

TRAFFIC or Police violation Active of original CITATION Departme R=Reversed citation or nt Code S=Error CMVI Traffic P=Paid Citation under Merit Payment Rating Plan Skeleton

Summary line Insurance POLICY INCIDENT STATE O Description Conviction ACD Process for company Number Date Code Blank Date of of traffic or Offense OOS code; or where the original INCIDENTS “001" for a incident violation; or Surcharge Code; out-of-state “converte occurred OOS At- Date OS2; or driving record d” out-of­ Fault Minor; AF3; or transaction state traffic or OOS At- AF4 violation; Fault Major or “000" for an out­ of-state violation added to the database by the RMV

Appendix D – Operator Summary Line Data 354 Registry of Motor Vehicles – UMS User Manual

Appendix E:

Surcharge Codes / Standards of Fault

01 Collision With A Lawfully or Unlawfully Parked Vehicle. The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when operating a vehicle which is in collision with a lawfully or unlawfully parked vehicle (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued from 01-01-87 through 06-30-95. It includes Standards of Fault represented by old Standard of Fault Codes 01 and 02. STANDARD OF FAULT 01: Collision With A Lawfully or Unlawfully Parked Vehicle. An operator of a vehicle subject to the Safe Driver Insurance Plan which is in collision with a lawfully or unlawfully parked vehicle shall be presumed to be at-fault in excess of 50%.

The following definitions apply to surcharge notices issued before 01-01-87.

OLD STANDARD OF FAULT 01: Collision With Lawfully Parked Vehicle. An operator of a vehicle subject to Merit Rating, which is in collision with a lawfully parked vehicle, shall be presumed to be at fault in excess of 50%.

OLD STANDARD OF FAULT 02: Collision With Unlawfully Parked Vehicle. An operator of a vehicle subject to Merit Rating, which is in collision with an unlawfully parked vehicle, shall be presumed to be at fault in excess of 50%.

03 Rear End Collision The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when operating a vehicle which is in collision with the rear section of another vehicle (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued from 01-01-87 through 06-30-95.

STANDARD OF FAULT 03: Rear End Collision. An operator of a vehicle subject to the Safe Driver Insurance Plan, which is in collision with the rear of another vehicle, shall be presumed to be at fault in excess of 50%.

Appendix E – Surcharge Codes / Standards of Fault 355 Registry of Motor Vehicles – UMS User Manual

The following definition applies to surcharge notices issued before 01-01-87.

OLD STANDARD OF FAULT 03: Rear End Collision. An operator of a vehicle subject to Merit Rating, which is in collision with the rear of another vehicle, shall be presumed to be at fault in excess of 50%.

05 Out of Lane Collision The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when operating a vehicle which is partially or completely out of its proper lane and is in collision with another vehicle: (a) while being passed by the other vehicle, the passing vehicle being in its proper lane; (b) while passing the other vehicle, the other vehicle being in its proper lane; or (c) while changing or turning into or across the other vehicle's lane (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued from 01-01-87 through 06­ 30-95. It includes Standards of Fault represented by old Standard of Fault Codes 04, 05, 06, 09 and 23.

STANDARD OF FAULT 04: Failure to Change Lanes With Caution. An operator of a vehicle subject to the Safe Driver Insurance Plan which is in collision with another vehicle, (a) which is moving in the opposite direction, on the proper side of the center line, (b) while being passed by the other vehicle which passing vehicle is in its proper lane, or (c) while passing the other vehicle which other vehicle is in its proper lane, shall be presumed to be at fault in excess of 50%.

The following definitions apply to surcharge notices issued before 01-01-87:

OLD STANDARD OF FAULT 04: Collision While Passing. An operator of a vehicle subject to Merit Rating, which is in collision with another vehicle while passing the other vehicle, shall be presumed to be at fault in excess of 50%.

OLD STANDARD OF FAULT 05: Out of Lane Collision. An operator of a vehicle subject to Merit Rating which, while not entirely within its own lane, is in collision with another vehicle shall be presumed to be at fault in excess of 50%.

OLD STANDARD OF FAULT 06: Turn From an Improper Lane. An operator of a vehicle subject to Merit Rating which, while turning from an improper lane, is in collision with another vehicle shall be presumed to be at fault in excess of 50%.

OLD STANDARD OF FAULT 09: Failure to Stay on Right Side of Center Line. An operator of a vehicle subject to Merit Rating which is in collision with another vehicle which is moving in the opposite direction and is being operated on the proper side of the center line shall be presumed to be at fault in excess of 50%.

Appendix E – Surcharge Codes / Standards of Fault 356 Registry of Motor Vehicles – UMS User Manual

OLD STANDARD OF FAULT 23: Failure to Maintain Proper Lane. An operator of a vehicle subject to Merit Rating, which is in a collision with a passing vehicle which passing vehicle is in its proper lane, shall be presumed to be at fault in excess of 50%.

07 Failure to Signal The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when operating a vehicle which is in collision while failing to signal as required by law before turning, changing lanes, or decreasing speed (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued from 01-01-87 through 06­ 30-95.

STANDARD OF FAULT 07: Failure to Signal. An operator of a vehicle subject to the Safe Driver Insurance Plan who fails to make a signal required by law before turning, changing lanes, or decreasing speed and whose vehicle is in collision with another vehicle shall be presumed to be at fault in excess of 50%.

The following definition applies to surcharge notices issued before 01-01-87.

OLD STANDARD OF FAULT 07: Failure to Signal. An operator of a vehicle subject to Merit Rating who fails to make a signal required by law before turning, changing lanes, or decreasing speed and whose vehicle is in collision with another vehicle shall be presumed to be at fault in excess of 50%.

08 Failure to Proceed with Due Caution from a Traffic Control Signal or Sign The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when the operator fails to obey a traffic control signal or sign, or fails to proceed with due caution therefrom, and whose vehicle is thereafter in a collision with another vehicle (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued from 01-01-87 through 06­ 30-95. It includes Standards of Fault represented by old Standard of Fault Codes 08 and 13.

STANDARD OF FAULT 08: Failure to Proceed With Due Caution From A Traffic Control Signal or Sign. An operator of a vehicle subject to the Safe Driver Insurance Plan who fails to obey a traffic control signal or sign or fails to proceed with caution therefrom, and whose vehicle is in collision with another vehicle shall be presumed to be at fault in excess of 50%.

The following definitions apply to surcharge notices issued before 01-01-87:

Appendix E – Surcharge Codes / Standards of Fault 357 Registry of Motor Vehicles – UMS User Manual

OLD STANDARD OF FAULT 08: Failure to Obey a Traffic Signal or Sign. An operator of a vehicle subject to Merit Rating who fails to obey a yield sign, stop sign, flashing red light, or other traffic sign or signal, and/or fails to proceed with caution therefrom, and whose vehicle is in collision with another vehicle shall be presumed to be at fault in excess of 50%.

OLD STANDARD OF FAULT 13: Failure to Obey a Traffic Control Signal or Sign. An operator of a vehicle subject to Merit Rating who fails to obey a traffic control signal or sign and whose vehicle is in collision with another vehicle shall be presumed to be at fault in excess of 50%.

09 Collision on Wrong Side of Road The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when operating a vehicle which is in collision with another vehicle which is moving in the opposite direction on the proper side of the roadway or center line (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued before 01-01-87.

OLD STANDARD OF FAULT 09: Failure to Stay on Right Side of Center Line. An operator of a vehicle subject to Merit Rating which is in collision with another vehicle which is moving in the opposite direction and is being operated on the proper side of the center line shall be presumed to be at fault in excess of 50%.

10 Operating in the Wrong Direction The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when operating a vehicle in the wrong direction on a travel lane, one-way street, or highway, and whose vehicle is thereafter in a collision with another vehicle (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued from 01-01-87 through 06­ 30-95.

STANDARD OF FAULT 10: Operating in the Wrong Direction. An operator of a vehicle subject to the Safe Driver Insurance Plan which is being operated in the wrong direction on a one-way street, highway, or traffic lane, and is in collision with another vehicle, shall be presumed to be at fault in excess of 50%.

The following definition applies to surcharge notices issued before 01-01-87.

OLD STANDARD OF FAULT 10: Operating in the Wrong Direction on a One-Way Street. An operator of a vehicle subject to Merit Rating, which is in collision with another vehicle while being operated in the wrong direction on a one-way street, highway or traffic lane, shall be presumed to be at fault in excess of 50%.

Appendix E – Surcharge Codes / Standards of Fault 358 Registry of Motor Vehicles – UMS User Manual

11 Collision at an Uncontrolled Intersection The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when operating a vehicle which is in collision with another vehicle at an uncontrolled intersection: (a) if the operator's vehicle enters a main road from a secondary road, (b) if both vehicles enter the intersection at the same time and such operator's vehicle entered the intersection from the left of the other vehicle, failing to allow the vehicle on the right to proceed, or (c) if the operator's vehicle enters the intersection at a point in time later than the other vehicle (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued from 01-01-87 through 06­ 30-95. It includes Standards of Fault represented by old Standard of Fault Codes 11 and 12.

STANDARD OF FAULT 11: Collision at an Uncontrolled Intersection. An operator of a vehicle subject to the Safe Driver Insurance Plan, which is in collision with another vehicle at an uncontrolled intersection, shall be presumed to be at fault in excess of 50% (a) if both vehicles entered the intersection at the same time, and such operator's vehicle entered the intersection from the left of the other vehicle, (b) if said operator's vehicle entered the intersection at a point in time later than the other vehicle, or (c) if said operator enters a main road from a secondary road.

The following definitions apply to surcharge notices issued before 01-01-87:

OLD STANDARD OF FAULT 11: Intersection Collision. An operator of a vehicle subject to Merit Rating, which is in collision with another vehicle in an intersection, both vehicles having entered the intersection at the same time, shall be presumed to be at fault in excess of 50% if such operator's vehicle entered the intersection from the left of the other vehicle.

OLD STANDARD OF FAULT 12: Intersection Collision Involving Different Times of Entry. An operator of a vehicle subject to Merit Rating, which is in collision with another vehicle in an intersection, shall be presumed to be at fault in excess of 50% if such operator's vehicle entered the intersection at a point in time later than the other vehicle.

14 Collision While in the Process of Backing Up The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when operating a vehicle which is in the process of backing up and whose vehicle is thereafter in a collision with another vehicle (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued from 01-01-87 through 06­ 30-95.

Appendix E – Surcharge Codes / Standards of Fault 359 Registry of Motor Vehicles – UMS User Manual

STANDARD OF FAULT 14: Collision While Backing Up. An operator of a vehicle subject to the Safe Driver Insurance Plan which, while backing up or while being operated in reverse gear, is in collision with another vehicle shall be presumed to be at fault in excess of 50%.

The following definition applies to surcharge notices issued before 01-01-87.

OLD STANDARD OF FAULT 14: Collision While Backing Up. An operator of a vehicle subject to Merit Rating which, while backing up or being operated in reverse gear, is in collision with another vehicle shall be presumed to be at fault in excess of 50%.

15 Collision While Making a Left Turn or U-Turn Across the Travel Path of a Vehicle Traveling in the Same or Opposite Direction The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when operating a vehicle making a left turn or U-turn across the path of travel of another vehicle moving: (a) in the same direction, or (b) in the opposite direction and whose vehicle is in a collision with such vehicle (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued from 01-01-87 through 06­ 30-95. It includes Standards of Fault represented by old Standard of Fault Codes 15 and 16.

STANDARD OF FAULT 15: Collision While Making a Left Turn or U-Turn Across the Path of Travel of Oncoming Vehicle. An operator of a vehicle subject to the Safe Driver Insurance Plan, while making a legal or illegal U-turn across the path of travel of a vehicle moving in the opposite direction or while making a left turn across the path of travel of a vehicle moving in the opposite direction, and is in collision with such vehicle, shall be presumed to be at fault in excess of 50%.

The following definitions apply to surcharge notices issued before 01-01-87:

OLD STANDARD OF FAULT 15: Illegal U-Turn. An operator of a vehicle subject to Merit Rating which, while making an illegal U-Turn is in a collision shall be presumed to be at fault in excess of 50%.

OLD STANDARD OF FAULT 16: Left Turn Collision With Vehicle Moving in the Opposite Direction. An operator of a vehicle subject to Merit Rating which, while making a left turn, is in collision with another vehicle which is moving in the opposite direction shall be presumed to be at fault in excess of 50%.

Appendix E – Surcharge Codes / Standards of Fault 360 Registry of Motor Vehicles – UMS User Manual

17 Leaving or Exiting from a Parked Position, Parking Lot, Alley or Driveway The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when operating a vehicle which is leaving or exiting from a parked position, parking lot, alley or driveway, and whose vehicle is in a collision with another vehicle (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued from 01-01-87 through 06­ 30-95.

STANDARD OF FAULT 17: Leaving or Exiting From a Parked Position, Parking Lot, Alley or Driveway. An operator of a vehicle subject to the Safe Driver Insurance Plan, which, while leaving or exiting from a parked position, parking lot, alley, or driveway, is in a collision with another vehicle, shall be presumed to be at fault in excess of 50%.

The following definition applies to surcharge notices issued before 01-01-87.

OLD STANDARD OF FAULT 17: Leaving or Exiting from a Parked Position, Parking Lot, Alley, or Driveway. An operator of a vehicle subject to Merit Rating which, while leaving or exiting from a parked position, parking lot, alley, or driveway, is in a collision shall be presumed to be at fault in excess of 50%.

18 Opened or Opening Vehicle Door(s) The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when the vehicle's door or doors are opened or opening resulting in a collision with another vehicle (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued from 01-01-87 through 06­ 30-95.

STANDARD OF FAULT 18: Vehicle Doors Opening. An operator of a vehicle subject to the Safe Driver Insurance Plan whose door or doors are opened, opening, or closing, thereby resulting in a collision with another vehicle shall be presumed to be at fault in excess of 50%.

The following definition applies to surcharge notices issued before 01-01-87.

OLD STANDARD OF FAULT 18: Vehicle Doors Opened, Opening or Closing. An operator of a vehicle subject to Merit Rating whose door or doors are opened, opening, or closing, thereby resulting in a collision shall be presumed to be at fault in excess of 50%.

Appendix E – Surcharge Codes / Standards of Fault 361 Registry of Motor Vehicles – UMS User Manual

19 Single Vehicle Collision The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when operating the only vehicle involved in a collision (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued from 01-01-87 through 06­ 30-95.

STANDARD OF FAULT 19: Single Vehicle Collision. An operator of a vehicle subject to the Safe Driver Insurance Plan, which is the only vehicle in an accident, shall be presumed to be at fault in excess of 50%.

The following definition applies to surcharge notices issued before 01-01-87.

OLD STANDARD OF FAULT 19: Single Vehicle Collision. An operator of a vehicle subject to Merit Rating, which is the only vehicle in an accident, shall be presumed to be at fault in excess of 50%.

20 Failure to Obey the Rules and Regulations for Driving The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when the operator fails to obey any provision of M.G.L. Chapter 85, 89, or 90 or violates the Metropolitan District Commission (350 CMR), Registry of Motor Vehicles (540 CMR), MA Department of Highways (720 CMR), MA Turnpike Authority (730 CMR), or MA Port Authority (740 CMR), and whose vehicle is in a collision with another vehicle (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued from 01-01-87 through 06­ 30-95. It includes Standards of Fault represented by old Standard of Fault Codes 20, 22, 24, 25, 27, 28, and 29.

STANDARD OF FAULT 20: Failure to Obey the Rules and Regulations for Driving on State Highways. An operator of a vehicle subject to the Safe Driver Insurance Plan who fails to obey the Rules and Regulations for driving on State Highways, as adopted by the Department of Public Works, or who violates any provision of M.G.L. Chapter 85, 89, or 90 and whose vehicle is in a collision shall be presumed to be at fault in excess of 50%.

The following definitions apply to surcharge notices issued before 01-01-87:

OLD STANDARD OF FAULT 20: Failure to Use Caution When View is Obstructed. An operator of a vehicle subject to Merit Rating who does not slow down and keep to the right when his or her view is obstructed, and whose vehicle is in a collision shall be presumed to be at fault in excess of 50%.

Appendix E – Surcharge Codes / Standards of Fault 362 Registry of Motor Vehicles – UMS User Manual

OLD STANDARD OF FAULT 22: Failure to Display Required Lights. An operator of a vehicle subject to Merit Rating, which does not display lights as required by Section 15 of Chapter 85 of the General Laws and is in a collision, shall be presumed to be at fault in excess of 50%.

OLD STANDARD OF FAULT 24: Preventing the Safe Re-Entry of a Passing Vehicle. An operator of a vehicle subject to Merit Rating, which is in collision with another vehicle while preventing the other vehicle's safe re-entry into the operator's lane because such operator increased his or her speed, shall be presumed to be at fault in excess of 50%.

OLD STANDARD OF FAULT 25: Failure to Stop for School Bus or Camp Bus. An operator of a vehicle subject to Merit Rating who fails to stop for a school bus or camp bus and is in a collision shall be presumed to be at fault in excess of 50%.

OLD STANDARD OF FAULT 27: Failure to Obey the Rules and Regulations for Driving on State Highways. An operator of a vehicle subject to Merit Rating who fails to obey the Rules and Regulations for driving on State Highways, as adopted by the Department of Public Works in accordance with the provisions of Section 2 of Chapter 85 of the General Laws and whose vehicle is involved in a collision shall be presumed to be at fault in excess of 50%.

OLD STANDARD OF FAULT 28: Violation of Chapters 85, 89, or 90 of the General Laws. An operator of a vehicle subject to Merit Rating who violates any provisions of Chapters 85, 89, or 90 of the General Laws and whose vehicle is in a collision shall be presumed to be at fault in excess of 50%.

Old Standard of Fault 29: Failure to Give Right of Way to Emergency Vehicles. An operator of a vehicle subject to Merit Rating who does not give the right-of-way to emergency vehicles as required by Section 7 of Chapter 89 of the General Laws and whose vehicle is in a collision shall be presumed to be at fault in excess of 50%.

21 Unattended Vehicle Collision The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when the vehicle is left unattended and rolls resulting in a collision (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued from 01-01-87 through 06­ 30-95.

STANDARD OF FAULT 21: Unattended Vehicle in Downward Grade Collision. An operator of a vehicle subject to the Safe Driver Insurance Plan whose vehicle is left unattended and rolls down a grade and is in a collision shall be presumed to be at fault in excess of 50%.

The following definition applies to surcharge notices issued before 01-01-87.

Appendix E – Surcharge Codes / Standards of Fault 363 Registry of Motor Vehicles – UMS User Manual

OLD STANDARD OF FAULT 21: Unattended Vehicle in Downward Grade Collision. An operator of a vehicle subject to Merit Rating whose vehicle is left unattended and rolls down a grade and is in a collision shall be presumed to be at fault in excess of 50%.

26 Collision While Merging onto a Highway, or into a Rotary The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when operating a vehicle merging onto a highway, or into a rotary, when the other vehicle is already on the highway, or in the rotary, resulting in a collision (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued from 01-01-87 through 06­ 30-95.

STANDARD OF FAULT 26: Collision Occurring at the Intersection of Highways or in a Rotary. An operator of a vehicle subject to the Safe Driver Insurance Plan which is in collision with another vehicle upon entering a highway or rotary while the other vehicle is already on the highway or in the rotary, shall be presumed to be at fault in excess of 50%.

The following definition applies to surcharge notices issued before 01-01-87.

OLD STANDARD OF FAULT 26: Collision Occurring at the Intersection of Arterial Highways. An operator of a vehicle subject to Merit Rating which is in collision with another vehicle, said other vehicle being on an arterial highway, while the operator's vehicle is approaching from another highway shall be presumed to be at fault in excess of 50%.

27 Non-Contact Operator Causing Collision The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when operating a vehicle which is not in a collision, but whose actions cause the collision of one or more other vehicles (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued from 01-01-87 through 06­ 30-95.

OLD STANDARD OF FAULT 27: Collision Occurs Through Fault of Operator. An operator of a vehicle subject to the Safe Driver Insurance Plan whose actions cause the collision of another vehicle(s), but whose vehicle is not in the collision, shall be presumed to be at fault in excess of 50%.

The following definition applies to surcharge notices issued before 01-01-87.

Appendix E – Surcharge Codes / Standards of Fault 364 Registry of Motor Vehicles – UMS User Manual

OLD STANDARD OF FAULT 27: Failure to Obey the Rules and Regulations for Driving on State Highways. An operator of a vehicle subject to Merit Rating who fails to obey the Rules and Regulations for driving on State Highways, as adopted by the Department of Public Works in accordance with the provisions of Section 2 of Chapter 85 of the General Laws and whose vehicle is involved in a collision shall be presumed to be at fault in excess of 50%.

29 Failure to Yield the Right of Way to Emergency Vehicles when Required by Law The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when the operator fails to yield the right of way to emergency vehicles (as required by M.G.L. c. 89,s. 7) resulting in a collision (This definition applies to surcharge notices issued on or after 07-01-95).

The following definition applies to surcharge notices issued before 01-01-87.

OLD STANDARD OF FAULT 29: Failure to Give Right of Way to Emergency Vehicles. An operator of a vehicle subject to Merit Rating who does not give the right-of-way to emergency vehicles as required by Section 7 of Chapter 89 of the General Laws and whose vehicle is in a collision shall be presumed to be at fault in excess of 50%.

31 Collision at a "T" Intersection The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to be more than 50% at fault when operating a vehicle coming from a roadway that terminates onto a throughway and whose vehicle is in a collision with another vehicle traveling on that intersecting throughway (This definition applies to surcharge notices issued on or after 07-01-95).

NONE Failure to Report an Accident to Police When Required by Law This Standard of Fault does not apply to incidents that occurred on or after 01-01-87.

The following definition applies to surcharge notices issued before 01-01-87.

OLD STANDARD OF FAULT 30: An operator of a vehicle subject to Merit Rating who fails to report in writing to the police within forty-eight (48) hours if his or her vehicle is struck by another vehicle which unlawfully leaves the scene of the accident shall be subject to a surcharge.

Appendix E – Surcharge Codes / Standards of Fault 365 Registry of Motor Vehicles – UMS User Manual

Appendix E – Surcharge Codes / Standards of Fault 366 Registry of Motor Vehicles – UMS User Manual

Appendix F:

At-Fault Insurance Claim Reversal Reason Code

BA The at-fault accident was vacated by the Board of Appeal.

ML The at-fault accident was vacated by the MRB as a result of merging multiple license records for the same person.

SC The at-fault accident was vacated by the MRB as a result of a superior court finding and order to vacate.

01 The at-fault accident was applied to the driving record of the wrong person. The insurer should submit a corrected Original Claim Transaction to apply the at-fault accident to the driving record of the correct person.

02 The involved operator who was charged for an at-fault accident is determined to have been 50% or less at-fault.

03 The loss amount has been reduced below the minimum surchargeable amount.

04 The involved operator charged for an at-fault accident died within one year of the incident date.

05 The vehicle class of the vehicle involved in the accident is not subject to the Safe Driver Insurance Plan.

06 The involved operator charged for an at-fault accident with a Surcharge Code 30: Failure to Report an Accident to Police When Required by Law, has presented to the insurer documentation proving that an Accident Report was filed in the proper timeframe.

10 An at-fault incident is being reversed because one or more data elements (other than the involved operator) was incorrect on the Original Claim Transaction. The insurer should submit a corrected Original Claim Transaction with necessary changes.

Appendix F – At-Fault Insurance Claim Reversal Reason Code 367 Registry of Motor Vehicles – UMS User Manual

Appendix F – At-Fault Insurance Claim Reversal Reason Code 368 Registry of Motor Vehicles – UMS User Manual

Appendix G:

Comprehensive Insurance Claim Reversal Reason Code

ML The comprehensive claim was vacated by the MRB as a result of merging multiple license records for the same person.

01 The comprehensive claim incident was applied to the driving record of the wrong person. The insurer should submit a corrected Original Claim Transaction to apply the comprehensive incident to the driving record of the correct person.

03 The loss amount has been reduced to zero.

04 The policyholder charged for a comprehensive incident died within one year of the incident date.

05 The vehicle class of the vehicle involved in the accident is not subject to the Safe Driver Insurance Plan.

10 A comprehensive incident is being reversed because one or more data elements (other than the policyholder) was incorrect on the Original Claim Transaction. The insurer should submit a corrected Original Claim Transaction with necessary changes.

Appendix G – Comprehensive Insurance Claim Reversal Reason Code 369 Registry of Motor Vehicles – UMS User Manual

Appendix G – Comprehensive Insurance Claim Reversal Reason Code 370 Registry of Motor Vehicles – UMS User Manual

Appendix H:

Traffic Citation Judgment Code

See Chart on next page.

Appendix H – Traffic Citation Judgment Code 371 Registry of Motor Vehicles – UMS User Manual

CODE JUDGMENT TYPE1 EXPLANATION EXTRA SDIP2 RISK4 G Guilty Guilty; Admit to a Finding (when Citation Yes* Yes* Type = "C" Criminal): Adjudicated Habitual Criminal: Community Alcohol Safety Program; Costs Paid R Guilty Responsible; Admit to a Finding (when Yes* Yes* Citation Type = "N" Non-Criminal/All Civil Infractions); Fine Paid DL Guilty Delinquent; Adjudicated Delinquent Yes* Yes* DF Guilty Default; Warrant Issued; DW (Default No No3 Warrant) CW Not Guilty / Guilty for DWI Continued Without a Finding No No / Yes* DWI ALCOHOL PROGRAM ALCOHOL PROGRAM DI Not Guilty / Guilty for DWI Dismissed; Dismissed Lack Prosecution; No No / Yes* ALCOHOL PROGRAM Dismissed Request Complainant; D.R.C.; DWI ALCOHOL Dismissed Request Prosecution; Dismissed PROGRAM Request Victim; Dismissed Without Prejudice; Juvenile Complaint Dismissed; D.W.F.; Dismissed Without a Finding AR Not Guilty Appellate Review No No CR Not Guilty Charges Reduced No No CD Not Guilty Complaint Denied No No DR Not Guilty Default Removed; Warrant Withdrqwn; No No Warrant Removed; Recalled FI Not Guilty Filed; Filed NF; FWOF; Filed Without a No No Finding; Placed on File NA Not Guilty No Judgment Available No No ND Not Guilty Not Delinquent No No NP Not Guilty No Process; Complaint Not Issued; No Bill; No No No Complaint; Refused Complaint; Nol Prossed; No Probable Cause; Nolle Prosequi NG Not Guilty Not Guilty No No NR Not Responsible Not Responsible No No PC Probable Cause Found Probable Cause Found No No PD Pretrial Probation as Pretrial Probation as Disposition No No Disposition TO Transferred to Another Transferred to Another Court No No Court TP Transferred Out for Guilty Transferred Out for Guilty Plea No No Plea TT Transferred Out for Trial Transferred Out for Trial No No

1 Judgment Type used by MRB Violation by Date Written Reports. "DF" is considered Guilty for reports produced on or after January, 1992; Not Guilty for earlier reports.

2 A violation with a Yes* judgment in the SDIP column, if listed in the SDIP Regulation Appendix A is reported in response to an SDIP Policy Inquiry, unless it is a lesser violation of a Multiple Surcharged Incident.

Appendix H – Traffic Citation Judgment Code 372 Registry of Motor Vehicles – UMS User Manual

3 The "default" judgment for a traffic citation containing all civil infractions (CMVIs) is "R" Responsible, set by the RMV Suspension system when the violator does not pay the civil assessment or request a hearing on time. The judgment date (surcharge date) is the date the RMV Suspension System determines the "default" condition.

4 An Extra Risk violation with a Yes" judgment in the EXTRA RISK column, if Status not = S(Error), may be considered for purposes of Extra Risk Rating according to AIB General Notice G-1433.

Appendix H – Traffic Citation Judgment Code 373 Registry of Motor Vehicles – UMS User Manual

Appendix H – Traffic Citation Judgment Code 374 Registry of Motor Vehicles – UMS User Manual

Appendix I: Security Policy

The RMV is committed to maintaining a secure system. Therefore, it is the responsibility of the user to read, understand, and follow this policy. A user who fails to follow this policy may result in termination of your System ID, criminal proceedings and/or $5,000 fine per violation. You, as the user, have been granted access to the RMV system for the express purpose of fulfilling your job duties. All activity on your RMV System ID(s) is recorded, stored, monitored and audited.

RMV System ID(s) and Passwords RMV System ID(s) is the term for an ID that allows users access to information contained in the RMV system, including the ALARS/UMS Signon ID.

The RMV System ID(s) controls the specific function(s) access that you are authorized to use. These functions are determined by your agency needs. The RMV System ID(s) and Password are for the exclusive use of the individual to whom they are assigned. The password associated with an RMV System ID(s) must not be divulged to another person. You are not permitted to use, or attempt to use, an RMV System ID(s) or password issued to another person. You must take all reasonable precautions to protect your RMV System ID(s) and password. You are personally responsible for all activity that occurs when your RMV System ID(s) is in use. This means that you will be held personally accountable for the money collected (if applicable), the accuracy of any transaction performed, and any inquiry conducted using your RMV System ID(s) and Password. All transactions are official records of the RMV. If you suspect that a password has been compromised, you should contact RMV IS Security immediately at 857-368-7930. The system will automatically prompt you to change your password. Your RMV System ID will be deactivated if you do not change your password for 60 days or within 30 days of issuance of your RMV System ID. If your RMV System ID(s) get deactivated, you must contact your agency‟s RMV contact and they will need to re-complete a User Request form to get your RMV System ID reactivated.

It is a violation of RMV policy to leave your computers unattended with the RMV System ID(s) and passwords actively logged on. You must lock the computer or log off the RMV system before leaving your computer.

ALARS Password Requirements for System IDs

Standards for Selecting Strong ALARS Passwords Passwords must meet the following requirements:

 Must be EXACTLY 8 characters  First character of password must be a letter

Appendix I – Security Policy 375 Registry of Motor Vehicles – UMS User Manual

 Must have at least one number  Password must contain at least one letter or number, symbols are not allowed  Password cannot be equal to old passwords  Repeating characters are not allowed such as APPLE123  Passwords may not be changed twice in one day

Password Protection Standards DO NOT:  Use MassDOT account passwords for non-MassDOT access (for example, an account on an Internet Website)  Use the same passwords for all accounts such as Outlook or ALARS  Use generic or group passwords  Share passwords with anyone, including administrative assistants or secretaries, your boss, co-workers while on vacation, or family members  Reveal a password over the phone to ANYONE  Put a password in an email message  Talk about a password in front of others  Hint at the format of a password (e.g., “my family name”)  Reveal a password on questionnaires or security forms  Use the “Remember Password” feature of applications If you see a prompt asking you if you want your password remembered, click “Never.”  Write passwords down and store them anywhere in your office  Store passwords in a file on ANY computer system (including Palm Pilot, Blackberry, mobile phones or similar devices) without encryption (converting data into code)

All passwords should be treated as sensitive, confidential MassDOT information. If an account or password is suspected to have been compromised, report the incident to IS Security at 857-368-7930.

Password cracking or guessing may be performed periodically by IT Security. If a password is guessed or cracked during one of these scans, the user will be required to change it.

Example of a valid password: b r u i n s 63

1. First character is 3. Remaining 2. At least one letter characters are either number

letters or numbers

Do NOT use any example passwords!

Appendix I – Security Policy 376 Registry of Motor Vehicles – UMS User Manual

How to Change Your Password for ALARS System IDs

Your password for ALARS/UMS expires upon issuance of your RMV System ID and every 60 days thereafter. Once you log into ALARS/UMS Signon Screen/Main Menu, the system will automatically bring you to the NPAS Screen (Change User Password Screen) to change your password.

Please note: The message line will help you with changing your password tremendously. The message line is located next to the function after the MSG. DO NOT HIT TAB OR ENTER in between typing your password on each line; once you type in an 8 character password, the system will automatically move the cursor to the next field. Once both passwords have been typed twice, the cursor will move to the function field and you must hit ENTER.

MM/DD/YY HH:MM MASSACHUSETTS REGISTRY OF MOTOR VEHICLES UGN0280 CHANGE USER PASSWORD FUNCTION: NPAS MSG: PF12 TO UPDATE DATABASE

CURRENT USER: XXXX NEW PASSWORD: RETYPE NEW PASSWORD

1. Type in a password you created using the password strong standards, THEN type in the same password again. 2. After you type in the password twice, press ENTER. 3. The message will appear „PF12 TO UPDATE DATABASE‟. Press the F12 key. 4. The message will appear „UPDATE COMPLETED, NEW FUNCTION REQUIRED‟. You have successfully updated your password and you can now type in a function to move to different screen. To change your password at any time: Go to the NPAS screen, and follow the instructions above.

Common Error Messages when change a password: PASSWORD 1 MUST BE SAME AS PASSWORD 2 Solution 1: Do not hit the tab or enter key after typing the password in the 1st field. Solution 2: Make sure you are typing the same password in both fields. PASSWORD MUST HAVE A NUMERIC AND ALPHA CHARACTER Solution: Password must contain at least one letter or number. NEW PASSWORD SAME AS CURRENT PASSWORD Solution: You can not use the password given by the RMV or your former password; you must create a new password. PASSWORD PREVIOUSLY USED, NEW PASSWORD REQUIRED Solution: Use a different password than your previous four passswords used. SAME CHARACTER TWICE IN A ROW Solution: No repeating characters such as apple123; however people12 is acceptable. INVALID CHARACTERS IN PASSWORD

Appendix I – Security Policy 377 Registry of Motor Vehicles – UMS User Manual

Solution: Symbols and spaces are not allowed in passwords.

Error Messages when logging into the Signon Screen PASSWORD ENTER IS INVALID Type current password. If you do not know your current password, call IS Security at 857-368-7930. CLERK EFFECTIVE DATE NOT REACHED OR INVALID You have typed your password incorrectly 3 times or more or your ID has been deactivated by IS Security. Call IS Security at 857-368-7930.

Data Confidentiality The RMV system stores personal and confidential information. The Federal Driver Privacy Protection Act (DPPA) protects this information. The DPPA broadly defines personal information as information that identifies an individual, including an individual’s photograph, social security number, driver identification number, name, address, telephone number, and medical or disability information. Specifically excluded from the definition of personal information is information on vehicular accidents, driving violations, and driver‟s status.

The following rules apply for all personal information contained in RMV records:

 Personal information must not be visible to customers  Personal information must be shredded or deposited into a locked shredder box when no longer needed  Personal information must never be brought outside of the workplace, unless required to perform your job duties  Personal information must not be used in furtherance of any illegal act, including violation of any criminal or civil laws, for any political purpose, or for any commercial purpose  Personal information must never be disseminated, unless such dissemination is required by your job duties  Personal information must never be sold or bartered. You must never charge a fee for, or receive any other consideration for, RMV System information  You must never knowingly obtain, disclose, or use RMV System information for a purpose not permitted under 18 USC §2721. If you do, you will be liable to the individual to whom the personal information pertains  You must never misrepresent your identity or make a false statement in connection with any request for personal information with the intent to obtain personal information in a manner not authorized

Under no circumstances is it permissible for you to acquire access to the RMV system unless such access is required to perform your job duties. You may not attempt to gain or assist others in gaining unauthorized access to the RMV system.

Appendix I – Security Policy 378 Registry of Motor Vehicles – UMS User Manual

Appendix J: Plate Cancellation Error Correction Form

Massachusetts Registry of Motor Vehicles

Plate Cancellation Error Correction

Instructions: Please provide all the following information and fax this sheet to RMV Business Support at 857-368-0819.

Agency Name

Agency Contact

Agency Contact’s Phone Number

Agency Contact’s FAX Number

Date of Error

Plate Type (Circle one) PAN PAR PAS PAV CON COV TRN Other

License Plate Number

Customer Name

How did the error occur?

Reminder: To see if RMV Business Support has corrected this error, access the record on the RI screen of the RMV’s ALARS system. If the error has not been fixed after 2 hours, please fax this sheet again and note that you are making a second request for assistance.

Appendix J – Plate Cancellation Error Correction Form 379 Registry of Motor Vehicles – UMS User Manual

Appendix J – Plate Cancellation Error Correction Form 380