More than 100 million users

The friendly All-In-One solution for Remote Maintenance, Support, Home Offi ce and Presentations

Simple, fast and secure over the Internet

1 Simple and fast over the Internet Control any computer remotely or share your desktop!

The All-In-One solution for any application

While most competitors offer different packages for spontaneous support, server administration, home office, presentations, meetings, online training and teamwork, TeamViewer combines all of these modules in a single, extremely affordable application. You can also find further details in our meeting brochure or on www..com.

Smooth operation – even behind firewalls

The biggest problems in using remote maintenance are generally caused by firewalls, disabled ports and NAT routers for local IP addresses. When you use TeamViewer, these problems no longer exist: TeamViewer finds your partner even through firewalls.

More than 100,000,000 users all Highest security standards over the world rely on TeamViewer! When will you join? TeamViewer is a very secure solution for remote maintenance. Your connections utilize completely secured data channels featuring 1024-bit RSA key exchange and 256-bit AES session encoding.

Spontaneous support Much more than competitively priced Server administration TeamViewer‘s pricing is unbeatable. It is sold as an inclusive standalone Remote access of unattended package for a permanent use of the purchased licence. There are no computers or servers monthly or hidden costs, such as service contracts. Home office / remote office

File transfer over the Internet Simple to install and use

VPN Neither an installation nor administrator rights are required by the customer; your customer merely runs a small program and you are ready Teamwork to go. Presentations / meetings

2 Spontaneous Support with TeamViewer You want to provide support effortlessly? We show you how.

What you do 1 Download TeamViewer to your computer. The full version is required to be able to control remote computers. You install it by following the instructions of the installation routine and subsequently starting TeamViewer.

What your partner does 2 Ask your partner at the remote computer to download TeamViewer QuickSupport and to start it. TeamViewer QuickSupport does not have to be installed and can be executed even without Windows administrator rights.

Establishing a connection 3 Ask your partner for the TeamViewer ID (see image on right). Enter it in the “Partner ID“ fi eld. Click on “Connect to partner“ and enter the partner‘s in the next dialog to establish the connection.

Control the remote computer as if you were sitting directly Spontaneously change the direction at any time if you in front of it. This includes the dialogs from the user want to present your local computer to your customers. accounts control of Windows 7®, Vista and Server 2008. Use TeamViewer Manager as the basis for billing your Conveniently transfer files from or to the remote services. The time and duration of all connections are computer – easily via drag & drop. automatically logged.

Show your corporate design! Offer your own TeamViewer You spend a lot of time on the road? Use TeamViewer module on your website – together with your company Portable, the web-based version or the TeamViewer apps logo. to help your customers!

3 Server Administration & Remote Offi ce Around the clock 24/7 access to your computers!

Save 100 % with every additional host!

Customary in the market: If you install TeamViewer: If you licensed hosts on remote computers that you TeamViewer, you can install any number want to reach on a permanent basis, of hosts and connect with them – additional costs are generally incurred. without additional costs!

Windows system service: Install TeamViewer as a Online status: Manage computers in the TeamViewer Windows® system service and access remote computers computers & contacts list so that you can see at any time directly after starting Windows and before the Windows which ones of your computers are online. login. Black screen: Deactivate the monitor display and control on Remote reboot: Restart computers remotely – even in safe the remote computer during your TeamViewer session, e.g. mode. when using remote offi ce.

MSI package: Operating a larger network? Then you can Windows® authentication: Use Windows logins as an distribute TeamViewer Host in your domains using our MSI alternative to log into the remote computer. package.

4 Presentations, Meetings & Teamwork Visualize your ideas! Save up your travel costs and time!

Video: Simplify the communication in Voice over IP: Use Voice over IP to meetings and create a relationship with communicate with one another. customers via the video function. Application selection: Select the Conference call: Want to present application you want to demonstrate your ideas and call several participants to your presentation participants. This at different locations at the same time? reduces your message to the essential TeamViewer offers an easy and information and no confi dential inexpensive solution. information (e.g. your e-mail software) is being transmitted. Computers & contacts list: In the TeamViewer computers & contacts list, QuickConnect: Easily start a you can always see which one of your TeamViewer connection directly from contacts is accessible at any given time within the software with which you are – one click with the mouse and you are currently working to present its image. connected. Extensive Instant Messaging on a business level rounds off the team package.

5 International Top Companies trust TeamViewer Maximum security and excellent quality

Secure! TeamViewer offers you the best possible quality – namely online banking quality. RSA Public/Private Key Exchange and AES-256 Session Encoding ensure that absolutely no one can view your session data. With every start of TeamViewer, a new dynamic session password is being generated which prevents any permanent access for the application Spontaneous Support.

Excellent quality and speed! Worldwide distributed routing servers in combination with intelligent routing via local servers make TeamViewer very fast in international use. In many cases, the intelligent connection implements direct and fast point-to-point connections. Our redundant high-availability network with 24/7 monitoring ensures very high reliability.

Certifi ed!

Qualitäts-Siegel

Bundesverband der IT-Sachverständigen und Gutachter e.V.

6 Excellent Software at fair prices You pay only once for permanent use of your license!

TeamViewer combines applications such as remote And the best of all: A single purchase with permanent use maintenance, support, teamwork, home offi ce, online and no update requirements. Decide for yourself without meetings and presentations in a single software. any risks, because you will have a 7-day money-back guarantee.

Licensing models Business Premium Corporate

One-time purchase price for long-term use of the purchased license

All-In-One: Support, remote maintenance, home office, teamwork, presentations and online meetings combined in a single software For Windows, Mac, , iOS and Android – incl. cross-platform connections

TeamViewer account with computers & contacts list

Communication tools: VoIP, video, chat, teleconferencing, etc.

File transfer and real VPN channel

Works properly behind firewalls and routers

24/7 remote maintenance of unattended computers / servers

Installation on server operating systems

Multilanguage: TeamViewer is available in more than 30 languages

Customer module does not require installation and can be individually customized free of charge

Number of licensed workstations from which remote control 1 (expandable unlimited unlimited sessions can be run installations) 3 (expandable Channels: Number of simultaneous remote control sessions 1 1 channels)

Number of hosts unlimited unlimited unlimited

Outstanding high performance through multichannel routing

Includes TeamViewer Manager, Web Connector, Portable

Includes TeamViewer MSI Package

Priority Support (12 months)

7 TeamViewer overview Scope of performance Just compare and see for yourself TeamViewer´s range of features and performance.

General Features • Black-screen function: switch the Meetings / Presentations remote computer monitor dark, e.g. • A complete solution for all if you do not want anyone to watch • Schedule and organize meetings while you are accessing your offi ce scenarios: a single software for • Integration of the meeting dates into PC. support, administration, meetings, Outlook presentations, teamwork, home • Changing sides: simply reverse the • Send invitations with corresponding offi ce, and training purposes in real viewing direction during an on-going session data via your email client - time session. easy participation • For Windows, Mac, Linux, iOS and • Drag & drop functionality for fi le • Starting meetings is possible even Android systems, incl. cross platform transfers - in both direction, to any without participants - for optimal connections desired location preparation • Works without confi guration, even • Comprehensive fi le manager for the • Meeting can be started with a click; through fi rewalls and proxy servers fi le transfer to and from the remote simple and spontaneous • Simple management of your computer (including resume function) • Detailed rights management: connection partners via your • Restart of the remote computer and differentiate between presenter, computers & contacts list with simple subsequent automatic reconnection - organizer and participants; presenter’s 1-click connections even in safe mode role can be changed during a meeting. • The presence display in your • Remote update possible (update • All meeting participants can computers & contacts list indicates TeamViewer version remotely) - communicate with each other which of your computers and contacts including automatic reconnection interactively via VoIP, video, telephone are currently online and available • Multi-Monitor Support - fl exible conference, and chat • Instant messaging functionality in the navigation between multiple monitors. • Whiteboard for spontaneous drawings computers & contacts list - including Display multiple remote screens during presentations, including several group chat and offl ine messaging simultaneously on your local screens shapes, pens, markers and speech (e.g. 2 windows for 2 monitors). • Terminal server support bubble, as well as the option of saving • Record remote sessions as videos, screenshots including AVI format converter • Make documents available for • Free scaling of remote control window download during a meeting Remote Control • Save individual connection settings • Interaction between participants can for all future connections to the same be individually set • Installation as system service possible computers by group, contact or • Individually select the applications you at no additional costs, thereby computer want to share allowing 24/7 access to destination • Integrated screenshot feature within • An image of your local screen shows computers. Example: remote server the remote control session maintenance or administration you what your participants are • View system information of the actually seeing during meetings and • Direct LAN connections possible remote computer via TCP/IP even without an Internet presentations. connection • Participants can also take part in • Transfer of special keys (e.g. meetings from their iOS or Android Ctrl+Alt+Del) device. • Synchronization of clipboard • Viewing presentations / training sessions in the browser without • Supports UAC (user account control) installing software (pure HTML and • Including a true VPN (virtual private Flash) is also possible network) channel – in addition to the pure

8 Modules • Permanent and distinct computer- • TeamViewer has been released for related IDs for remote control use at the banking locations based • Customer modules (QuickSupport, sessions (just like phone numbers; on the security testing by Fiducia IT QuickJoin) can be used without they do not change with every phone AG and GAD eG. installation, no administrator rights call either) are required • Session-related IDs for meetings, • Link the customer module to plan and execute computer- Availability (QuickSupport) with your computers independent meetings & contacts list: your partners appears • Optional QuickConnect button in all • Redundant, distributed high- in your computers & contacts list windows, to enable them availability network after opening the customer module, for spontaneous presentations and • Due to many million installations, and you can connect to them without teamwork. possible problems show up exchanging ID and password. • International keyboard support immediately and can therefore be corrected immediately. • Exchange chat messages via the • A user interface that is clearly customer module (QuickSupport), arranged, simple and quick to • 24/7 monitoring of all critical even before a connection is operate components established. Your customers can thereby, e.g. report problems • User manual and online help immediately without needing to • Ideal for international use (available in contact you via telephone. more than 30 languages) Investment security • User-defi ned exclusion of liability (disclaimer) possible in the customer • Lifetime licenses – use is possible module (QuickSupport), which without time restrictions the partner must accept prior to a Performance • Guarantee of satisfaction of 7 days connection • In many cases, intelligent connection • Internationally and nationally • Separate customer module renowned customers (QuickJoin) for online presentations enables direct and very fast point-to- and meetings for easy use point connections. • Permanent access to unattended • Worldwide distributed routing computers/servers (use the free servers make TeamViewer very fast Costs / licensing model TeamViewer host module). in international use. • The customer modules • Intelligent routing via the closest • You can support as many customer (QuickSupport, QuickJoin, Host) can server using geolocalization computers or servers as you like with be visually modifi ed • Connections are even possible in one license. Hosts do not incur any • Web Connector - do you have to slow environments (ISDN, modem) costs. carry out critical tasks while you are • Display quality and color depth with • Only one party in a connection on the road (e.g. from the hotel or intelligent automatic mode requires a license, i.e. in a home an Internet café while on vacation)? offi ce use scenario, the licensed Simply control remote computers via offi ce computer can be accessed by the web browser without software any computer you want to use. installation (pure HTML and Flash). Security • Single payment: no ongoing costs • Portable version: bring your represent an unrivaled attractive personally-confi gured TeamViewer • Automatically changing random solution. along and call up the software, e.g. allow secure on-time • Fair update prices for major release directly from a USB stick at any access changes of main versions - without computer. • Security in home banking quality any pressure to upgrade to the new • TeamViewer Manager – the database (SSL): RSA public/private key version application offers extensive options exchange and AES 256-bit session • Free telephone support for license for partner management and session encoding holders logging – e.g. for your invoicing. • Program options can be protected • Delivery of the license key directly • Easy distribution of the software and with a password or changes can be upon ordering - payment by credit the settings in the domain network explicitly reserved for administrators card, PayPal, invoice or check with the TeamViewer MSI package only. • Blocking unwanted access via the blacklist, explicit permission is possible via the whitelist Usability • Security-oriented company, certifi ed Friendly in accordance with the Quality • Start and use it directly, without • Telephone consultation and Management Standard DIN EN ISO confi guration support via competent TeamViewer 9001 • Automatic detection of the proxy employees, no call centers, no • Quality seal of the Federal confi guration/proxy script readouts aggressive sales Association of IT Experts and • Keep-it-simple approach - user- • In case of a temporary network Consultants (Bundesverbandes der friendly software management failure, you do not have to call IT-Sachverständigen und Gutachter up your customer again since e.V.) (maximum point score) • Fair price model, incl. right of return the connection is automatically • Software is uniquely identifi able • Test the software for free, without reestablished. using code signing from VeriSign giving any information.

9 USA / Canada Telephone +1 800 951 4573

UK Telephone +44 (0)20 809 97265

Australia Telephone +61 (0) 8 7325 6900

Germany Telephone +49 (0) 7161 60692 50

E-mail [email protected]

We gladly and expertly advise you in all matters concerning licensing and technology. Call us!

Your call will not reach a call center – you will always be connected directly with one of our TeamViewer specialists.

Experience TeamViewer live It only takes two minutes ...

Call us – we will gladly establish a TeamViewer connection with you and in two minutes you will know what our software can do for you! Telephone +1 800 951 4573

Or order TeamViewer from our website on account with a full 7-day money-back guarantee.

www.teamviewer.com

Address: TeamViewer GmbH | Kuhnbergstr. 16 | 73037 Goeppingen |

10