Deliveries Welcome to John Lewis Southampton If you prefer not to carry your shopping home with you, why not use our delivery service? Standard delivery is free for all We are part of the John Lewis Partnership and, like all orders of £50 and over, and costs £3.50 when you spend less. John Lewis department stores, we have three guiding principles: Car parking • To offer the widest possible choice under one roof The WestQuay car park nearby, provides 4,000 parking • To combine high quality with keen pricing spaces and the Podium car park directly below John Lewis If you need this literature in an alternative format, • To provide a high standard of service, with expert, helpful provides 1,500 parking spaces. please ask us. Shopping at John Lewis staff and a whole range of additional benefits and facilities. John Lewis Financial Services You can find this information and lots more online Southampton About the John Lewis Partnership At John Lewis we offer our own credit card, as well as at johnlewis.com There are John Lewis department stores throughout the UK a range of competitive insurance services, from holiday to from Aberdeen to Southampton – our first opened in Oxford home, designed for your peace of mind. You can find out Street in 1864. In 1929, the company became a profit-sharing more about our insurance services at johnlewis.com/insurance. democracy; every permanent member of staff is a Partner, If you’re interested in the John Lewis credit card, simply ask Shopping hours benefiting from the success of the business. The Partnership one of our Partners, or go to partnershipcard.co.uk. Visit our Monday 9.00 – 8.00 also includes Waitrose food shops. Bureau de change, located on the fifth floor, to buy foreign Tuesday 9.00 – 8.00 currency and traveller’s cheques. Wednesday 9.00 – 8.00 The widest possible choice Thursday 9.00 – 8.00 With around 80 types of television, hundreds of large John Lewis Insurance electrical appliances and thousands of different furnishing We provide a range of insurance products that are designed Friday 9.00 – 8.00 fabrics – altogether we stock over 350,000 lines. From gloves to be with you when it matters most. For cover for your Saturday 9.00 – 7.00 to garden furniture, cots to computers, pots and pans to home, your car, your pet or even your holiday, you can be Sunday 11.00 – 5.00 curtain poles, there’s always a wide range to choose from, reassured we’ll always be there for you. To see our full range (Sunday browsing) 10.30 – 11.00 to suit most pockets. of insurance products visit johnlewis.com/insurance Guarantees
Toilets John Lewis guarantees are among the best on the market, Near the lifts on the second and third floors and near and are included at no extra cost. All our TVs come with The Place to Eat on the fifth floor. a 5-year guarantee, while all other technology and electrical Cafés and Restaurants lighting includes a 2-year guarantee. Our John Lewis home The Place to Eat on the fifth floor can seat 400 and serves appliances are guaranteed for three years, while all other freshly prepared hot and cold meals, including vegetarian John Lewis electrical appliances, large or small, are covered for two years. dishes, a children’s menu, home-made cakes and pastries. WestQuay Customer collections The Espresso Bar, located at the entrance on the second floor Southampton SO15 1QA Telephone 023 8021 6400 Why not drop off your shopping as you go then pick it up serves speciality teas, coffees, chilled beverages, home-made Fax 023 8021 6391 when you’re ready to leave, from Customer collections. cakes, pastries and light meals. [email protected] This is accessible from the stairs and lifts situated next to johnlewis.com Facilities for disabled customers Pictures (second floor), Childrenswear (third floor), Sports Shopping with us should be easy and convenient for all John Lewis department stores SD533-08 / 10.16 (fourth floor) and by car from the Podium car park (0). customers, with no exceptions. All our stores have accessible Click & collect toilets and lifts, as well as a range of services to help our Our Click & collect service is free when you spend £30 disabled customers enjoy their shop. To find out what’s and over, and costs £2 when you spend less. Simply order available, please ask a Partner or visit johnlewis.com/ online before 8pm and collect after 2pm the next day southampton. You can also call us on 023 8021 6400, from a John Lewis or selected Waitrose shop. or Textphone 18001 + 023 8021 6400 (via Typetalk). Department listings SECOND FLOOR FOURTH FLOOR Services
Stairs and lift Stairs and lift Account enquiries 5 Haberdashery and crafts 2 to Customer to Customer Customer support Handbags 3 collections collections Account enquiries 5 Babywear 3 Hosiery 3 Bureau de change 5 Bathroom accessories 2 IT Pay irrors, Fitted Pay Lighting Linens clocks kitchens Toys and Travel Sports Customer collections 0 Beauty 3 Jewellery 3 and children s books goods pictures Customer services 5 Beds and bedroom furniture 4 Kitchenware 2 athroom en s Parents’ room 5 Blinds 2 Linens Sports Kuoni Travel 5 accessories clothing shoes Toilets 2 & 5, 3 & 5 Home Furniture Furniture Cameras 4 Design lectrical, 2, 3 & 5 Lighting 2 Cushions Silverware enswear Carpets, rugs and flooring2 Gifts large Linens 2 Home Gift services Children’s fashion 3 furnishings Lingerie 3 Cutlery Gift List 5 Children’s shoes 3 Seasonal Furniture enswear Little Waitrose 2 Furnishing Glass Gifts spresso 5 fabrics Table bar Gift wrapping China and glass 2 linen Home furnishings edroom Personalised stationery 5
Christmas shop** 2 Men’s fashion 4 Carpets rugs and flooring China Furniture enswear Ready made Clarins Skin Spa 5 Men’s shoes 4 curtains Stationery Restaurants Furniture Furniture enswear Clocks 2 Mirrors and pictures 2 itchenware Espresso Bar 2 Haberdashery itchenware
Clothescare 2 Pay The Place to Eat 5 Nursery furniture and prams 3 Toilet and crafts Computers and telecoms 4 Little Waitrose 2 Fashion lectrical appliances, lectrical appliances, Curtains and cushions 2 Schoolwear 3 Furniture LIFTS fabrics small small LIFTS Technology Silverware 2 Pay Electrical appliances, large 4 Sports 4 Pay Electrical appliances, small 2 Toilet Little Waitrose Stationery 2 Lifts to Podium car park Export and VAT 5 Experts on Hand Sunglasses 3 Lifts to Podium car park Fashion accessories 3 Technology 4 Fashion fabrics 2 Fashion Toys and children’s books 4 THIRD FLOOR FIFTH FLOOR Fitted kitchens 4 Beauty treatments 4 Travel Goods 4 Stairs and lift Lingerie fitting3 Home furnishings 2 to Customer Wallpaper 2 collections Women’s fashion advice 3 Furniture 4 Watches 3 Pay Nursery furniture Home design and interiors Women’s fashion 3 Garden furniture** 2 and prams Children s fashion Bespoke furnishings Women’s hats 3 eauty Clarins Skin Spa Gardening** 2 and furniture 4 Women’s shoes 3 Nursery Children s Children s Gifts 2 furniture abywear shoes fashion Carpets and flooring 2 Account en uiries uoni Fitted bedroom furniture 4 Women s fashion Sunglasses ureau de change Travel Home design service 2 Women s Customer services fashion port en uiries Kitchen design and fit4 Gift List Women s Gift wrapping service Lighting installation 2 fashion eauty Personalised stationery Jewellery Pay Nursery Women s fashion Women s Parents room Children shoe fitting 3 Women s fashion Women s Women s 3 fashion fashion Toilets Nursery advice
Handbags Technical support Toilet Hosiery The Place to at Appliance removal First floor 1 Podium car park P Women s Fashion LIFTS LIFTS fashion accessories shoes Women s and installation 4 Second floor2 *Customer services Toilet Pay Computer support and set up 4 Third floor3 **Seasonal Lingerie TV installation and set up 4 Lifts to Podium car park Fourth floor4 Lifts to Podium car park