Business Voice a Member Publication June 2010 | Volume 30 Number 6

Special Election 2010 Edition

Business Voice A Member Publication June 2010 | Volume 30 Number 6

Routing Slip Please share The Business Voice Big opportunities for small business: with others SBA Administrator featured speaker in June he Las Vegas Chamber of Commerce is proud will address the specific needs and issues of Nevada’s to welcome U.S. Small Business Administration small business community. T Administrator Karen Mills as the featured speaker of the Tuesday, June Appointed by President Barack Obama and What’s Inside 8 Business Power Lunch. confirmed unanimously by the Senate, Mills directs Chamber endorses Mills will field questions the Administration’s more than 2,000 full-time pro-business candidates from Chamber members employees. The Small Business Administration plays 3 during the event about a leading role helping small business owners and assistance now available entrepreneurs secure financing, technical assistance, Chamber News to businesses – particularly training and federal contracts. With a portfolio of 4 small businesses – to help direct and guaranteed business loans and disaster them survive, thrive and loans worth more than $90 billion, the Small Business Chamber Insurance and create jobs to rebuild our Administration is the nation’s largest single financial Karen Mills economy. In addition, she backer of small business. Benefits announces new continued on page 28 coverage options 6 Experience the “Art of Business” at June 23 Encryption law update 8 Business Expo 2010 2010 Election Guide t is time to start gearing up to attend the Las Vegas 9 Chamber of Commerce Business Expo 2010 on IWednesday, June 23, at the World Market Center Leadership Las Vegas Class Las Vegas. Nearly 200 exhibitors and 2,000 attendees of 2010 reflects on year are expected to turn out for what is anticipated to 11 be the networking and business-building event of the summer. Tickets are only $10 and available now at Home-based businesses www.lvchamber.com. 12 “This year’s event, held at the spectacular World Market June Calendar of Events Center Las Vegas, is sure to be the best Business Expo the really giving their businesses a powerful boost. Everyone 16 Chamber has hosted to date,” says Expo Chairman John is at Expo for the express purpose of conducting business. Molchon. “This is the one place business professionals If you are not part of the action, you are going to get left can come to for networking, meeting with other Chamber behind.” Adds Molchon, “I strongly urge all Las Vegas members, reconnecting with colleagues and clients and professionals – Chamber members or not – to recognize 2010 Election continued on page 30 Guide See pullout card on page 9 JOB # / NAME: 6038 May 2010 CIB Ad DESCRIPTION: 8.5” x 11” VERSION: Concept 1 Revision 1 FINAL DATE: 5/24/10

Strength in numbers. Security of coverage.

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*Workers' Compensation is required by the State of Nevada *Some restrictions and eligibility requirements may apply. CI&B is a wholly owned subsidiary of the Las Vegas Chamber of Commerce. From My Desk Chamber endorses candidates for 2010 election By Hugh Anderson, Government Affairs Committee Chairman Members of the Las Vegas Chamber of Commerce play percent of Chamber-endorsed candidates won the 2008 a pivotal role in the election of our state’s leaders. The general election. Chamber endorses candidates who support the pro- business climate in Southern Nevada. Candidates endorsed The Chamber does not endorse or financially support by the Chamber recognize the significant contributions our federal candidates such as the United States Senate businesses make to Southern Nevada. or the U.S. House of Representatives. The Chamber has endorsed candidates in selected offices, State As we look forward to the 2010 elections, I would like to Constitutional offices, Nevada State Senate, Nevada share with you the Chamber’s endorsement process for State Assembly and the Clark County Commission. candidates. Endorsements are made by the Chamber’s Government Affairs Committee. The Committee consists We have also included a voter card of endorsed of 17 community and business leaders who guide the candidates in this issue that you can simply tear and Chamber in its political endeavors such as in the selection take with you to the polls during early voting on of those who represent the best interests of business through primary election day, June 8. candidate endorsements, contributions and grassroots campaign support. The Las Vegas Chamber of Commerce endorses* the Hugh Anderson following candidates in the June 8, 2010 Primary Election: Additionally, the Chamber relies on BizPAC, its Business Political Action Committee. Funded by the generous Governor contributions of Chamber members, BizPAC allows the Brian Sandoval (R) Chamber to aggressively advocate for government fiscal restraint and accountability on behalf of the business Lt. Governor community. For example, BizPAC helped ensure 83 Brian Krolicki (R) continued on page 28

Las Vegas Chamber of Commerce Member Services 2010 Board of Trustees Las Vegas Chamber Helpful Hints: Executive Committee: of Commerce Kristin McMillan Hugh Anderson Vicky VanMeetren 702.641.5822 • Limit the number of releases you Chairman of the Board Anderson & Delutri @ Merrill Lynch St. Rose Dominican Hospitals send to the single most important CenturyLinkTM San Martín Campus Membership Sales 586.3855 happening in your organization. Jay Barrett Advertising Sales 586.3812 Steve Hill Marnell Corrao Associates, Inc. Matt Crosson CSE 586.3839 • No advertisements will be printed Immediate Past Chairman President & CEO Government Affairs 586.3805 in the Member News section. CalPortland Kevin Burke Las Vegas Chamber of Commerce InfoCenter 735.1616 • No phone numbers will be listed in Burke and Associates, Inc. Member Health Benefits 586.3887 the Member News section, with the Michael Bonner Public Relations 641.5822 exception of non-profit organizations. Chairman-Elect Kevin Orrock VYP 735.2196 Greenberg Traurig, LLP The Howard Hughes Corporation • Outdated material will not be Editorial Policy: published.

The Las Vegas Chamber of Com- • Membership dues must be current Trustees: merce welcomes input, ideas and for submissions to be printed. Bob Ansara Bart Jones John Wilson suggestions from our members. Ricardo’s of Las Vegas, Inc. Merlin Contracting MedicWest Ambulance As with any periodical, we must • The Chamber reserves the right & Developing adhere to strict deadlines and we to make the final edit on all Bob Brown Nancy Wong reserve the right to edit all mate- submissions. Las Vegas Review-Journal William (Bill) Nelson Arcata Associates, Inc. rials submitted for publication. Piercy Bowler Taylor & Kern Commentaries that are marked as The Business Voice (USPS #717- Senator Richard Bryan Michele Tell Woodrow such do not necessarily reflect the 970) is published by The Las Vegas Lionel Sawyer & Collins Karla Perez Preferred Public Relations, LLC opinion or position of the Cham- Chamber of Commerce. Universal Health Services, Inc. ber, its trustees or employees. The 6671 Las Vegas Blvd. South, Ste. 300 Tim Cashman Michael Yackira Chamber cannot guarantee the Las Vegas, NV 89119-3290 Foghorn Consulting Gina Polovina NV Energy validity or accuracy of the contents Boyd Gaming Corporation Annual Subscription $25 Doris Charles of paid advertisements. Questions Periodical postage paid at Las Vegas, NV Wells Fargo Bank Larry Singer or concerns about content of The Grubb & Ellis l Las Vegas Business Voice can be addressed POSTMASTER: Send address changes to: Cornelius Eason to Vice President of Marketing, The Las Vegas Chamber of Commerce, Workforce CONNECTIONS Bruce Spotleson Las Vegas Chamber of Commerce, 6671 Las Vegas Blvd. South, Ste. 300 Greenspun Media Group 6671 Las Vegas Blvd. South, Suite Las Vegas, NV 89119-3290 Corey Jenkins 300, Las Vegas, NV 89119. SAVMOR Rent a Car

June 2010 | The Business Voice | Las Vegas Chamber of Commerce 3 Chamber News Chamber recognizes Patron Award winners

Patron Award recipient for May 2010 - Eagle Promotions Business Education Series seeks dynamic speakers Mario Stadtlander has been a Chamber member since 2001, for 2011 and Eagle Promotions has supported the Chamber with its Are you an exceptional speaker with in-depth practical production of logo bags for Preview Las Vegas and Business knowledge relevant to today’s hottest business topics? Expo. Eagle Promotions has served as a sponsor of these Consider applying to be a featured speaker in the Las Vegas signature Chamber events both to help promote the Chamber Chamber of Commerce Business Education Series. and provide a quality product to enhance the experience of event attendees. Eagle Promotions was recognized in 2007 The Chamber’s Business Education Series is one of the most as the recipient of a Las Vegas Chamber of Commerce Small respected professional development programs in the Las Business Excellence Award. Vegas Valley. The program provides business owners with practical, effective advice for saving money, making money Patron Award recipient for June 2010 is SCORE Association and running everyday business operations. - Chapter 243 members Diane Steenman and Gregory Twedt Chamber members since 2008, SCORE stepped in to help The Chamber is looking for presentations that provide the business community by partnering with the Chamber to practical and useful information to an audience representing provide assistance during tough economic times. SCORE has a broad range of industries. Suggested topics include, but are provided the expertise for the Chamber’s “How To Series” not limited to: for members and non-members, providing guidance and • Management • Public Relations/ advice on topics including how to start a business, create • Sales Publicity a business plan, marketing and funding/financing. Personal • Marketing • Time Management counseling sessions have been provided by SCORE. These • Customer Service • Advertising popular counseling sessions and informational seminars have • Networking • Technology helped local small business owners get the assistance they • Work-Life Balance • Motivational and Inspirational Messages/ need to take their businesses to the next level. • Social Media Goal-Setting

Chamber names Navigator of the Quarter The call for speakers deadline has been extended Barbara Rice of Realty Executives of Nevada has until Friday, June 18. For more information, call been named Navigator of the Quarter for the first 702.641.5822. To download the application for speakers, quarter of 2010. Rice has been a valuable member visit www.lvchamber.com/programs, click on Business of the Navigator Committee for several years and Education Series, and click on the call for speakers link. is always willing to reach out to new members and mentor them on the value of Chamber membership. Free webinar to help you understand health care reform and She is also a fixture at events, greeting attendees your business with a welcoming smile. Congratulations, Barbara Now that the Health Care Reform legislation has become Rice! law, you may be wondering how that will impact your business? How can my business comply with this new Paul Moradkhan named Manager of law? And are there any tax credits or other provisions Government Affairs that may help my business? Reserve your spot today for The Las Vegas Chamber of Commerce is pleased an important informational and interactive webinar with to welcome Paul Moradkhan as Manager of representatives from The U.S. Department of Health and Government Affairs. Prior to joining the Chamber, Human Services (HHS), the U.S. Treasury, the IRS who Moradkhan was a senior corps project director for have been brought together by the office of U.S. Senator Barbara Rice accepts award from Chairman Catholic Charities of Southern Nevada, and before Harry Reid, to walk you through the new health care of the Board Kristin McMillan that he was deputy district director for Congressman reform legislation and its impact on your business. You Jon Porter’s office. A graduate of Clark High School will also get your specific questions answered through an and University of Nevada, Las Vegas, Moradkhan interactive Q and A session with these policy experts. Space received his master’s degree in public policy from Pepperdine is limited for this event, so please register today. The webinar University. In his new role, Moradkhan will support the vice takes place on Thursday, June 10, at 10:00 a.m. Go to president of Government Affairs in the day-to-day operation http://go.usa.gov/3cN for more details or to register. n of the department, including issues management, grass roots efforts, policy issues, advocacy efforts and special projects.

4 Las Vegas Chamber of Commerce | The Business Voice | June 2010 Chamber recognizes Patron Award winners

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Chamber Insurance and Benefits, LLC launches new comprehensive small business insurance coverage program n an effort to continue developing innovative have come to expect from Chamber Insurance and new avenues for small business owners to Benefits,” says Molburg. “We are fully aware of Iaccess affordable, reliable and comprehensive the complexity of choices small business owners insurance coverage options, Chamber Insurance face when looking for the best ways to protect and Benefits, LLC is introducing a new slate of their businesses, their assets and their employees. insurance coverage options This new program delivers custom-tailored options designed specifically for small designed just for them.” businesses. Key elements of the programs include: Chamber Insurance and Benefits, LLC, a subsidiary of the Las Vegas Small Business Solutions Chamber of Commerce, has • No co-insurance penalty partnered with Sequoia Insurance • Actual loss sustained for business income Company in developing a new • Building ordinance limit added to building line of insurance options that • Chamber dues paid (pro-rata) in the event of a includes workers’ compensation business income loss coverage. Sequoia has been in • Equipment breakdown coverage business since 1947. It specializes in commercial lines of insurance Broad underwriting appetite includes: products for western region • Lessors’ risk businesses including workers’ compensation, • Retail business owners’ policies, business auto policies • Office and commercial umbrella coverage. This benefit is • Service written by appointed independent agents who are • Wholesale members of the Las Vegas Chamber of Commerce. • Manufacturing The program will be offered through Sequoia and its We wanted to Nevada domiciled insurance company. Workers’ Compensation Coverage • Effective claims management develop a slate of “Securing this type of comprehensive, affordable • Commitment to return the injured worker to the job insurance coverage for Chamber members is once medically practical something Chamber Insurance and Benefits, has • Guaranteed timeliness of response to claim coverage options been working on for several years,” explains • Open communication about claim to insured Chamber Insurance and Benefits, President Beth that appeal Molburg. “We wanted to develop a slate of coverage Finding reliable, affordable insurance remains a leading options that appeal specifically to the needs of small concern of today’s small business owner. Chamber business owners. We are confident this new line of Insurance and Benefits, LLC’s new array of small business- specifically to the insurance products will create a solutions-based exclusive coverage options speaks to the specific needs of approach for employers looking to protect their business owners through names the Southern Nevada businesses and their employees.” business community has come to know and trust, Chamber needs of small Insurance and Benefits, LLC and the Las Vegas Chamber All Chamber members in good standing are eligible of Commerce. n business owners for a discount on insurance premiums. Enrollment with the program also provides the insured with All policies are subject to underwriting and eligibility. access to training seminars and online legal Coverage is offered through agents in the Las Vegas resources. community that are Las Vegas Chamber of Commerce members recognized by Chamber Insurance and Benefits, “Chamber members who participate in this program LLC. For more information, visit www.chamberib.com, of coverage will enjoy competitive pricing, extended e-mail [email protected] or call 702.586.3887. coverage options, discounted rates and the same high quality of personal service and reliability they

6 Las Vegas Chamber of Commerce | The Business Voice | June 2010 JOB # / NAME: 4705 CIB Ad Campaign DESCRIPTION: In Business Ad - 10.25”w x 6.5”h Horizontal VERSION: FINAL DATE: 9/12/08

You already know how important your employees are to your small business. Providing quality healthy businesses thrive health insurance is an important factor in keeping them and your business thriving. Did you know a Las Vegas Chamber of Commerce membership is the key to affordable coverage?

Thousands of Las Vegas Chamber of Commerce C member businesses with 2-50 employees are already M taking advantage of the Chamber Insurance & Beneﬁts Y plan.* With the bargaining power of big business, CM our member brokers can easily tailor a plan to suit

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June 2010 | The Business Voice | Las Vegas Chamber of Commerce 7 Business Alert New encryption laws take effect July 1 By Christopher Mathews, Of Counsel, Lionel Sawyer & Collins’ Litigation Department

roblems with identity theft and the protection Beginning this year, however, the law has changed. of personal information continue to be a focus Nevada businesses and government agencies must now P of legislation in Nevada and beyond. This use encryption methods “adopted by an established year Nevada has tightened standards for the standards-setting body” for all non-voice, non-fax protection of such information with new rules that electronic transmission of personal information. Special apply to all Nevada businesses. These rules contain rules apply to businesses which accept payment cards for both pitfalls for the unwary and safe harbors for the sale of goods or services. The statute identifies certain businesses that heed the new standards. industry and governmental bodies whose encryption and fax transmission standards are acceptable, but makes In 2008, Nevada became one of the first states clear that other standards may be used if those standards to require encryption of personal information have been adopted by an established standards-setting transmitted by electronic means. The law defined body. Unfortunately, the statute does not define what personal information as consisting of a person’s constitutes an “established” body. Businesses should name in combination with their: be extremely cautious about using encryption systems 1) Social Security number; created in-house or proprietary, vendor-created schemes. 2) driver’s license number (or identification card number); or The new law also requires for the first time that Nevada 3) account, credit card or debit card number, businesses encrypt personal information moved from when combined with the access code or PIN the business’ physical location or network system by needed to access the person’s account. way of data storage devices such as laptops, cell phones, magnetic tape, data drive or other electronic media. The law originally defined encryption broadly and Burning a CD with payroll data, for example, will likely imposed no requirements on the distribution of require the use of encryption if that CD ever leaves your personal information recorded on CDs or other company’s control. Personal information on a laptop electronic media. Facsimile transmissions were or other storage device intended for use by employees exempt from the encryption requirement. working remotely or from home should also be properly

continued on page 30 Free publicity opportunities available for Chamber members

n today’s economy, it is important that your business of Advisors members can be featured on the Chamber’s stay in front of the competition. Chamber members radio show on Vegas Profiles, also on news radio Iget increased exposure and publicity in Las Vegas just KNUU 970 AM. by being members. Here are a few examples of free promotional opportunities: Exposure in Chamber Publications All Chamber members are listed in the Chamber’s Annual Ribbon Cuttings Buyer’s Guide and Membership Directory and on the You can arrange a ribbon cutting ceremony to announce a Chamber’s online Business Directory accessible through new location, relocation or new product launch, complete www.lvchamber.com. with a pair of official scissors and ribbon. A Chamber staff member will photograph the event for publication in The Proud Member Logos Business Voice, along with a brief caption. Submit your All Chamber members receive member plaques and window request one month before the event. Call 702.586.3838 for clings to help promote their membership in the Chamber. An additional information. electronic version of the “Proud Member” logo is available on the Members Only section of the Chamber’s website, The Business Voice – Member News www.lvchamber.com for use on collateral and sales materials You can publish a press release in the Chamber’s monthly to provide you the added credibility of membership. member news magazine The Business Voice announcing your company’s latest news. News may also be included To learn more about Chamber Advertising products and in daily Metro Business Reports on KNUU 970 AM radio. services that can positively impact your business, call Upper-level members also have the opportunity to send in 702.586.3811. n additional press notices and President’s Club and Board 8 Las Vegas Chamber of Commerce | The Business Voice | June 2010 Government Affairs Chamber endorses Brian Sandoval for Governor

he Las Vegas Chamber of Commerce recently collaborative leadership to the office of governor announced its endorsement of Brian Sandoval and will be able to work with legislators, the T for Governor of Nevada. business community, as well as other constituents to effectively address the needs of Nevada during this The decision was made after careful consideration particularly critical time in our history. by the Chamber’s Government Affairs Committee. The Committee met with the four gubernatorial In addition the Chamber has endorsed a list of other candidate front-runners to discuss each candidate’s candidates in both parties it feels best represent positions on a variety of issues. The Committee also the business interest in Nevada. The Chamber discussed each candidate’s priorities and vision for encourages members to vote and has provided an the state. endorsed candidate card you can take with you to the polls. Simply tear out the card provided in this The decision to endorse Sandoval was made after magazine and take it with you on election day and Brian Sandoval significant discussions over several weeks. The support those candidates that have pledged to keep Committee determined that Sandoval has the right Nevada a business-friendly state. combination of decisive leadership, solid fiscal responsibility and long-term vision for Nevada. If you have any questions, please feel free to contact In declaring its support of Sandoval, the Chamber the Chamber’s Government Affairs Department at stated it believes that Sandoval will bring strong and 702.641.5822. n Chamber BizPAC supports pro-business environment

he Las Vegas Chamber of Commerce, through Nevada. Funded by the generous contributions of its Government Affairs Department, plays Chamber members, BizPAC allows the Chamber T an active and important role in protecting to aggressively advocate for government fiscal the pro-business climate in Southern Nevada. By restraint and accountability on behalf of the driving public policy on behalf of the business business community. community at the state, local and federal levels, Government Affairs represents your interests in the • BizPAC helps elect business-friendly policy- halls of government and is a critical part of your makers Chamber membership. • BizPAC works to pass laws that protect BizPAC businesses The Chamber Business Political Action Committee (BizPAC) is the fundraising • BizPAC ensures your interests are kept in mechanism for the front of elected officials Chamber’s political and policy endeavors. The The most powerful way to contribute to the Chamber’s advocacy political efforts of the Chamber is to invest efforts have directly saved in BizPAC. For more information, visit businesses thousands of www.lvchamber.com/government-affairs/bizpac. n dollars by defeating anti- business bills and working Contributions to BizPAC are voluntary and are not to pass pro-business tax-deductible for federal income tax purposes. legislation. Individual members leverage their political clout by pooling Some nonprofit organization and agencies may their BizPAC investment with fellow businesses for be prohibited from giving political contributions. a stronger voice. Investment in BizPAC allows the Nonprofit organizations should check with their Chamber to actively progress its policy priorities tax preparer. and continue working to fight for a pro-business

June 2010 | The Business Voice | Las Vegas Chamber of Commerce 9 Leadership Las Vegas Leadership Las Vegas Class of 2010 celebrates its “X Factor” and reflects on program year By Colonel Robin Vanderberry, Class Spokesperson, Leadership Las Vegas Class of 2010 he Leadership Las Vegas Class of 2010 has made the darkness. Working together, our community is able the most of the opportunity provided to it by the to provide ways and means for people to rise above T Las Vegas Chamber of Commerce. The program their circumstances and become familiar with their provided an opportunity for 48 unique individuals to potential. That was the enduring aspect we took away come together to learn about themselves, their community from the program – recognizing that a community and most importantly, how their community truly functions. is, at its core, the people in that community. Those people, at their core, are what they do in support of The diversity of the individuals in this class and the life others as much as themselves. experiences they brought with them proved to be a catalyst for discussion; an avenue for appreciating perspectives During this program year, we learned to appreciate the different than our own; and a foundation upon which connection between the cognitive and the physical aspects of our community in the form of our history. History is important to a community because it anchors people, places, actions and ideals in time. As a result of these experiences, our class chose to pursue two class projects that will enable us to leverage our diversity and our appreciation of community and history.

We chose to engage in a campaign to raise resources to support the rebuilding of one of the northwest valley’s iconic facilities, the Gilcrease Nature Sanctuary. The sanctuary was ravaged by fire this spring, destroying several structures and leaving many of the animal residents without refuge. The class is partnering with the sanctuary’s board of directors in implementing a fundraising venue to provide capital to assist in the rebuilding of the sanctuary. This will ensure that there will always be a sanctuary for the animals and a place where the community can visit them.

Leadership Las Vegas Class of 2010 Graduation The Leadership Las Vegas class of 2010 also Friday, June 18 internalized the value of education and interacting Las Vegas Hilton with youth in the community. To advance these ideals, the class is engaged in its second project, conversion For information contact Member Services at 702. 641.5822 of the E.W. Griffith Elementary School courtyard or see details on Calendar Events on page 16. into a sustainable green space where the children can learn and practice earth-friendly skills they will use throughout their lives. The class will partner with the we were able to build in maturing our appreciation and Water Conservation Coalition to incorporate water-efficient understanding of the workings of our Southern Nevada landscaping, seating, shade and a reconfiguration of the community. courtyard area. Both projects enable the class to engage in a meaningful and enduring way, promoting our values of The tenth (X) class of this millennium viewed itself community, education, youth and historical perspective. as a true “X Factor.” We were often “X”cellent, occasionally “X”istential, seldom “X”treme, far too The Leadership Las Vegas Class of 2010 is thankful for the often “X”temporaneous, infrequently “X”perimental opportunity provided by the Chamber, all of the sponsors, and certainly “X”traordinary. The “X”periences we the participants, presenters and past classes. We have been were provided during this year touched all of us in a humbled and motivated to do all that we can to improve myriad of ways. We felt the spectrum of emotion as our community. We look forward to going that “X”tra mile we listened to stories of the homeless, the addicted, to provide an “X”traordinary influence in our “X”ceptional the abused, the incarcerated and the handicapped. community, because we are the Class of 2010 and we are But in each of those experiences we also felt joy in Las Vegas’ X Factor! n seeing how the community was able to bring light to 10 Las Vegas Chamber of Commerce | The Business Voice | June 2010 Who do you Want to talk to? deal makers? decision makers? laW makers? homemakers?

Reach them all by supporting Nevada Public A reminder about agent service. Radio. On the air, in print and online, we A great big, friendly reminder. connect businesses with the most coveted We’re always here for you. Our commitment to audiences in our community. serving all your insurance needs and our loyalty to the community—well, that’s just who we are. For your next Contact [email protected] for question, quote or claim, call on us. So you can check it off your list, and off your mind. sponsorship or advertising opportunities.

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June 2010 | The Business Voice | Las Vegas Chamber of Commerce 11

7429 Service_Half_4C.indd 1 2/28/08 11:21:33 AM Business News

Finding the right vendors for your home-based business can mean the difference between success and failure By Dave Archer, CEO, NCET (Nevada’s Center for Entrepreneurship and Technology)

ig companies give us “little guys” excuses all Tips for finding the right vendor partners the time: “The computer is down – our tech Bguy will not be here until tomorrow… someone • Do not be afraid to interview prospects and in shipping botched your order. We will get it ask for references. Ask key questions about out to you as soon as we can… Sorry, our delivery business hours, turn-around time, on-time truck is stuck in Des Moines…” The “big guys” delivery statistics and the procedure for dealing can get away with so-so customer service to some with late or missing orders. degree simply because of their size, but for small and self- • Talk with the owner or manager if possible to employed business owners, get a feel for the company’s customer service there is very little margin for approach. You want to make sure you will not error. This means that if you get lost in the shuffle just because you are a use outside vendors to help you small business. in the delivery of your product or service, you would be smart • Do not rule out other home-based business to choose wisely. owners as reliable vendors. You may get greater flexibility and lower pricing. However, make Starting with the basics, sure the other party has the same work ethic as consider the fundamentals of you do. Do not feel compelled to hire a fellow what it takes to run your home- home-based business owner just because you based business office on a daily feel a shared kinship. basis: • Ask colleagues and people you meet at • Computer service. We all know the frustration networking and business events for referrals of computer malfunction. I suggest having about companies and individuals to check out – a backup computer, like a laptop or even an and to avoid. inexpensive desktop that you can access in the event of an emergency. It is also vital that You do not want to be thumbing through the you have a trusted, reliable computer tech you Yellow Pages after your computer crashes or a can go to in times of crisis. A good choice is supply house goes belly-up overnight. Make sure someone who is available after-hours and on you have a database of go-to people or companies weekends, who provides a “loaner” computer you are confident with before a problem arises. You and who can guarantee you fast turn-around. might also try several different vendors on a limited basis for small projects and orders. This will give • General services. It is a smart move to have at you a side-by-side comparison of price, quality and least two or three reliable, proven sources for reliability. the products and supplies you need on a regular basis. For example, you may have a great printer One of the greatest challenges of being self-employed that is right around the corner from your office is that your name is inextricably linked to the face with which you have established a good working of your company. While you will personally reap relationship. However, if they are backed up or the rewards of the business’ success, you will also be suddenly go out of business, you could be left in responsible for its failures – even perceived failures. a lurch. Always have a backup source for all of This is why it is vital that you select trustworthy, your regularly-used business necessities. reliable vendors to be your home-based business “partners.” n • Packing, shipping and delivery. Products that arrive late or broken is a leading consumer NCET, Nevada’s Center for Entrepreneurship and compliant. Make sure you cover all of your bases Technology, connects Nevadans to the resources they in this category and consider shipping insurance need to start and grow successful businesses. Visit and delivery confirmation. This will save you a lot www.NCET.org for more information. of headaches in the long run.

12 Las Vegas Chamber of Commerce | The Business Voice | June 2010 Business Update

2010 Small Business Excellence Awards - last call for nominations!

he Las Vegas Chamber of Commerce is issuing Small Business Excellence Awards luncheon on a last call for nominations for the 2010 Small Thursday, September 16, 2010, at the Paris Las T Business Excellence Awards. The deadline for Vegas Hotel & Casino. Finalists and winners receive nominations is Friday, June 25, 2010. free publicity for their companies in various media You may nominate a small business, a coverage and Chamber media vehicles. Being colleague, a client or even yourself! All involved with the Small Business Excellence Awards Chamber members who meet nominating provides a great way to show the community that criteria are eligible for consideration. our Chamber member businesses are flourishing and providing excellent service to visitors and Awards will be given in the following locals alike. categories: For more information on the criteria and • Emerging Business of the Year to submit an online nomination, go to • Green Business of the Year www.lvchamber.com/biz-e/nominate. This event is • Non-Profit of the Year exclusively sponsored by Nevada State Bank. • Small Business of the Year (5 or fewer full-time employees) To view current list of nominations visit • Small Business of the Year (25 or fewer www.lvchamber.com/biz-e/nominate. n full-time employees) Finalists and winners will be honored at the annual

If you missed your copy of our Best of Las Vegas Reader’s Poll Special Looking For The Best? Section, Good News! Shows, Dining, Best dining, shows, shopping, Gaming, entertainers, politicians and more. The entire section, the best of Shopping & More everything Las Vegas is available Online! 24/7 bestoflasvegas.com

June 2010 | The Business Voice | Las Vegas Chamber of Commerce 13 At World Market Center Las Vegas

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• Visit 200 exhibitors • Network with nearly 2000 attendees • Enjoy food and beverage samples from local vendors • Free and convenient parking

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• Visit 200 exhibitors Wednesday, June 23 • Network with nearly 2000 attendees Exhibits open Noon – 5:00 p.m. • Enjoy food and beverage samples from local vendors Admission: $10.00 and your business card World Market Center Las Vegas - Building C • Free and convenient parking 495 S. Grand Central Parkway, Ste. 2203 Exhibit booths available Visit www.lvchamber.com or call 702.641.5822 Business Expo Silver Sponsors: Two easy ways to register for Chamber events: Log on to www.lvchamber.com and find your event on the Event Calendar. Call 702.641.5822 and ask for Member Services. June Chamber Events

How to Series: Start Your Own Business Chamber Voices Toastmasters 1 Session Three: Marketing Your Business 9 Date: Tuesday, June 1 Date: Wednesday, June 9 Time: 8:00 - 8:15 a.m. Registration Time: 10:45 a.m.- Noon 8:15 - 10:15 a.m. Program Location: CenturyLinkTM Conference Center at the Las Vegas Chamber of Commerce, Location: Las Vegas Chamber of Commerce 6671 Las Vegas Blvd. S., Ste. 300, 89119 (at Town Square) Details: Looking for a way to improve your communication skills in both your 6671 Las Vegas Blvd. S., Ste. 300, 89119 (at Town Square) personal and professional life? The Chamber Voices Toastmasters Details: In this session learn the basics of marketing and techniques that group is open to all members to aid in the development of speaking, will help you develop a successful marketing strategy. presentation and leadership skills. Cost: Complimentary. Space limited. Cost: $45 every six months, guests always complimentary.

How to Series: Start Your Own Business 15 Session Four: Funding and Financing 2 Business Survival Counseling Sessions Date: Tuesday, June 15 Time: 8:00 - 8:15 a.m. Registration Date: Wednesday, June 2 8:15 - 10:15 a.m. Program Time: 11:00 a.m., 1:00, 2:00, 3:00 & 4:00 p.m., One member per time slot Location: Las Vegas Chamber of Commerce Location: CenturyLinkTM Conference Center at the Las Vegas Chamber of Commerce 6671 Las Vegas Blvd. S., Ste. 300, 89119 (at Town Square) 6671 Las Vegas Blvd. S., Ste. 300, 89119 (at Town Square) Details: Learn how to get the financing needed to start your business, Details: Expert business professionals from SCORE will be on hand during FREE alternative money sources, and changes in the Small Business one-on-one counseling sessions exclusive to Chamber members to help Association programs. assess your business concerns and provide the advice, tools and resources Cost: Complimentary. Space limited. needed to keep your business operating during the slow economy. Cost: Complimentary. Chamber members only.

Free Legal Solutions for Small Business 8 Business Power Lunch 15 Date: Tuesday, June 15 Date: Tuesday, June 8 Time: Appointment times: 6:00 - 6:50 p.m., 7:00 - 7:50 p.m., Time: 11:30 a.m. - Noon, Registration two members per time slot. 12:00 - 1:00 p.m. Program Location: Las Vegas Chamber of Commerce Location: The Four Seasons 6671 Las Vegas Blvd. S., Ste. 300, 89119 (at Town Square) 3960 Las Vegas Blvd. S., Las Vegas, 89119 Details: Attorneys from the law firm of Holland & Hart will provide legal counseling Speaker: Karen Mills, Administrator, U.S. Small Business Administration to Chamber members. Lawyers will be on hand to provide counseling on Details: SBA Administrator Karen Mills will discuss and field questions on the commercial business transactions, employment matters, contract law, litigation, new initiatives, programs and incentives available in the Las Vegas intellectual property law, bankruptcy and tax. community to help small businesses survive, thrive, create new jobs Cost: Complimentary. Chamber members only. and bolster the local economy. Cost: $50* for members with a prepaid reservation, $65* for non-members with a prepaid reservation, $70 for walk-ins.

Sponsored by: Leadership Las Vegas Class 2010 18 Graduation Ceremony Date: Friday, June 18 Time: 6:00 - 7:00 p.m. Registration & cocktails 7:00 - 10:00 p.m. Program & dinner Business Education Series Location: Las Vegas Hilton, Pavilion 10 & 11 3000 Paradise Rd., Las Vegas, 89109 9 There’s a Fine Line Between a Rut and a Groove Details: Black Tie Optional. Advanced reservation required by June 14, 2010. Cost: $100 per person, excluding 2010 Graduates. $1000 per table of ten. Date: Wednesday, June 9 Time: 7:00 - 7:30 a.m. Registration, networking & continental breakfast Sponsored by: 7:30 - 9:00 a.m. Program Location: CenturyLinkTM Conference Center at the Las Vegas Chamber of Commerce 6671 Las Vegas Blvd. S., Ste. 300, 89119 (at Town Square) 23 Speaker: Bill Granda Details: Most athletes have experience being in a rut and in a groove. Most business people, business teams and organizations do too. Re-discover the power of goals. Learn a proven process for setting and achieving goals that has led to breakthrough Chamber Voices Toastmasters performance and results for many others like you. Cost: $30* for members with a prepaid reservation, $45* for 23 Wednesday, June 23 non-members with a prepaid reservation, $55 for walk-ins. See June 9 for time and location details. Sponsored by:

*$5.00 surcharge for registration placed week of the event. 16 Las Vegas Chamber of Commerce | The Business Voice | June 2010 To register for VYP events: Log on to www.vegasyp.com and find your event on the VYP Event Events Calendar, or call 702.735.2196.

23 Business Expo 2010: Experience the Art of Business Vegas Young Professionals Fusion Mixer Date: Wednesday, June 23 24 Date: Thursday, June 24 Time: Noon - 5:00 p.m. Time: 6:00 - 8:00 p.m Location: World Market Center Las Vegas, Building C Location: The Deuce Lounge at Aria Resort & Casino, 475 S. Grand Central Pkwy., 89106 3730 Las Vegas Boulevard South, Las Vegas, 89109 Details: The Las Vegas Chamber of Commerce will host its annual tradeshow and Details: VYP invites you to The Deuce Lounge at Aria Resort & Casino for a first-class networking event, Business Expo. This year we are taking this popular event networking experience. The Deuce Lounge offers a chic, smooth ambience to new heights. World Market Center Las Vegas venue will offer exhibitors that is perfect for VYP members and guests making valuable business and attendees a unique and state-of-the-art facility to network and connect. connections. Plus, enjoy complimentary appetizers and drink specials. Business Expo is one of the most affordable and effective ways to maximize Cost: $10 for members; $15 for non-members. business contacts and get your company recognized. Business Expo attracts nearly 200 exhibitors and attendance exceeds 1,700. Hosted by: Admission: $10.00 and your business card.

Business Expo Partner: Business Expo Gold Sponsors:

www.strategictelecom.com Vegas Young Professionals Toastmasters Business Expo Silver Sponsors: 28 Monday, June 28 See June 14 for time and location details.

Visit the Vegas Young Professionals booth at Business Expo VYP Booth by:

Vegas Young Professionals Excursion Vegas Young Professionals Morning Buzz 30 8 Date: Tuesday, June 8 Date: Wednesday, June 30 Time: 7:00 - 9:00 a.m. Time: 6:00 - 8:00 p.m Location: Proforma Element 7 Location: Pole Position Raceway 6525 W. Warm Springs Rd. Ste. 100, Las Vegas, 89118 7350 Prairie Falcon Rd, Las Vegas, 89128 Details: Are you interested in learning more about Vegas Young Professionals (VYP)? Details: Indoor karting has arrived; let’s race! VYPers and guests are invited Join members of VYP’s Advisory Council and Ambassadors for a small, to mix, mingle and experience the thrill of real racing at Pole Position informal question and answer session. Grab your morning coffee, Raceway (Summerllin location)! Each attendee will receive one free race, while learning more about VYP’s membership, member benefits, complimentary sandwiches from Port of Subs and the chance to win Pole volunteer opportunities, sponsorship and advertising options and more! Plus, Position Raceway prizes! meet and greet with fellow young professionals before heading to work. Cost: $10 for members; $25 for non-members. Cost: Complimentary.

Hosted by: Hosted by: Food Sponsor:

Vegas Young Professionals Toastmasters 14 Strip View Speakers Date: Monday, June 14 Time: 5:30 - 6:00 p.m. Check in & networking Are you hitting your stride or 6:00 - 7:00 p.m. Meeting Location: The Platinum Hotel 211 E. Flamingo Rd., Las Vegas, 89169 hitting a wall? Details: Exceptional communication skills are vital to success in the business world. VYP Sometimes it is easy to get accustomed to doing has created a Toastmasters group for all members to aid in the development of speaking, presentation and leadership skills. Help yourself and take advantage things the same way they have always been of what VYP Toastmasters can offer you. done because it is comfortable and it works. Cost: $60 to join, $36 every six months. But does it really take your business to where Hosted by: you want it to be? Join the Las Vegas Chamber of Commerce on Wednesday, June 9, for the Business Education Series, “There’s a Fine Vegas Young Professionals Bigwig Lunch Time Line Between a Rut and a Groove.” Presenter Bill Granda Bill Granda, Regional Director for Paradigm Date: Tuesday, June 22 22 Associations, will help you discover the power of goals. You will Time: 11:30 a.m. – Noon, Registration & networking 12:00 – 1:00 p.m. Program & lunch learn a proven process for setting and achieving goals that has led to Location: The Flame at El Cortez, 600 Fremont Street, Las Vegas, 89101 Speaker: Mike Nolan, General Manager of El Cortez breakthrough performance and improved results for many others just Details: Join VYP for this month’s Bigwig Lunch Time featuring Mike Nolan, General like you. Manager of El Cortez. Enjoy an exclusive, informal luncheon, while Mike shares his vision for the revitalization of downtown Las Vegas and how the Participants will discover effective ways to: oldest casino in town is on the cutting edge. Cost: This event is for VYP members only; cost is $35 per seat. RSVPs are first • Determine which side of the line you are on come, first serve. • Create breakthrough thinking to get out of the rut Hosted by: • Identify what is holding you back • Take three steps to get and stay on the June 2010 | The Business Voice | Las Vegas Chamber of Commerce “groove side” of the line 17 President’s Club Spotlights

F. Gary Alu Gina B. Polovina Director of Information Technology Vice President of Government Affairs Innovative Network Solutions, LLC Boyd Gaming Corporation Gary Alu is a certified information systems Gina Polovina joined Boyd Gaming in 1994. security professional and the director She coordinates the company’s political of information technology for Innovative activities, serving as its lobbyist on local, Network Solutions, LLC. He has been working state and national issues. She is a 1998 and living in the information systems and Leadership Las Vegas graduate and serves technology industry for more than 20 years. on the boards of the Las Vegas Chamber of Alu’s recent accomplishments include the Commerce, Three Square and the United relocation of the Las Vegas Chamber of Way of Southern Nevada. Most recently, Commerce, where he was instrumental in the Polovina was included in the 2010 edition design and deployment of technologies used of Marquis’ Who’s Who in America. by Chamber staff and its membership.

Felix D. Rappaport Karen Cashman President & Chief Operating Officer President Luxor Hotel and Casino Cashman Photo Enterprises Felix D. Rappaport has more than 30 years of Nevada, Inc. of experience in hospitality management. Celebrating more than 40 years of business Currently, Rappaport is president and COO in Las Vegas, Cashman Photo Enterprises is of Luxor Hotel & Casino. Luxor is constantly the largest, most established photographic evolving under his direction and quickly service provider in Nevada. Cashman Photo is becoming a destination of choice. With comprised of five different divisions and Karen MGM MIRAGE, Rappaport has served in Cashman, president of the retail division, executive management with New York-New oversees 15 photographic retail stores. York Hotel & Casino, MGM Grand, Treasure Cashman is the vice president of business for Island and The Mirage. He is affiliated with the Foundation for an Independent Tomorrow, many industry and charitable programs and is a member of the International Women’s was named Nevada Hotelier of the Year and Forum and serves on the advisory board for Nevada Volunteer of the Year. the Public Education Forum. George W. Smith Tom Jenkin President – Nevada Pacific Southwest President, Western Division Market Executive, Commercial and Las Vegas Meetings by Harrah’s Business Banking Tom Jenkin started his career with Harrah’s Bank of America Entertainment in 1975 as a fry cook. Today, George W. Smith is president of Bank of Jenkin’s division encompasses Harrah’s America Nevada and is the commercial and Entertainment casino properties in Nevada, business banking executive for the Pacific Arizona and California. Previously, Jenkin Southwest region. Prior to Bank of America, served as senior vice president and general Smith worked for Mitsui Manufacturers manager of the Southern Nevada region. Bank and Citicorp North America. Smith Under his leadership in 2003, Harrah’s Las received a master’s degree in finance from Vegas, the Rio All-Suite Hotel & Casino and California State University - Fullerton in 1985, Harrah’s Laughlin produced record revenues. and serves on multiple executive boards, Jenkin is currently chairman of the Nevada including the University of Nevada, Las Resort Association and is a board member Vegas Foundation, Three Square, the Nevada of the Las Vegas Convention and Visitors Development Authority, the Lied Discovery Authority and Las Vegas Events. Children’s Museum and the Nevada Taxpayers Association. Allan W. Kronberg General Manager Cindy Stanley-Lee Tropicana Express General Manager Allan Kronberg has more than three decades Meadows Mall of hospitality and gaming management Cindy Stanley-Lee has been in the mall experience. He has managed Five Star industry over ten years. In January 2005, she transferred to Meadows Mall resorts and gaming facilities in the United as general manager. Stanley-Lee brings States and Canada where he has successfully extensive knowledge and experience to implemented continuous improvement her position. As general manager, she is and customer assurance practices with responsible for the day-to-day operation companies such as Hyatt and Cendant. Prior of this successful, vibrant retail center to signing on with Tropicana Entertainment, that is operated by General Growth Properties. Stanley-Lee began her career Kronberg was general manager and director in the television industry in Burbank, of hospitality for Treasure Island Resort and California, as a director of corporate Casino in the Twin Cities region of Minnesota. marketing and advertising for Time Warner, Inc. 18 Las Vegas Chamber of Commerce | The Business Voice | June 2010 Board of Advisors Spotlights

Patrick Byrne John Repetti Administrative Partner Sr. VicePresident/Director of Operations for the Snell & Wilmer, LLP Downtown Region Patrick Byrne practice is concentrated in commercial and Fremont Hotel & Casino business dispute resolution. Byrne has been with Snell In February 2003, John Repetti was promoted to the & Wilmer since 1988. In 2001, he opened the firm’s position of senior vice president/director of operations Las Vegas office. Byrne is a member of the standing for the Boyd Gaming downtown region. He is also the committee on judicial ethics and election practices for general manager of the Fremont Hotel & Casino and helps the State of Nevada. He is also the president of the to oversee the day-to-day operations of that facility, as board of trustees of the Las Vegas Boys & Girls Club well as being responsible for all downtown Boyd Gaming Foundation. Byrne earned his law degree with high properties. Repetti attended an international school of distinction from the University of Kentucky. gaming before landing his first job as a dealer at California Hotel & Casino in January 1976.

Lorre Kruse Mark Scott Director of Group and Convention Sales Managing Partner Coach USA & Gray Line Tours Sahara Coins, LLC Lorre Kruse, director of group and convention sales for Mark Scott has been a respected industry professional for Coach USA in Las Vegas, has been in Las Vegas since more than 34 years. Scott and his staff of four full-time 1964 and has worked in the tourism industry for numismatists provide discreet and attentive service to more than 30 years. She was with Gray Line Tours collectors and investors, ensuring the highest value for as it merged into Coach USA. Kruse is currently a their collections and financial portfolios. Scott’s goal is to member of the Las Vegas Chamber of Commerce, educate each client and patiently guide them to financial the Latin Chamber of Commerce, Las Vegas Territory, strength, growth and sustainability through tangible asset Destination Services Association, and Las Vegas investments. A Sahara Coins experience will create a Hospitality Association. rewarding and lasting relationship.

Larry R. Seedig Sherman R. Frederick President/CEO President & Publisher USAA Savings Bank Las Vegas Review-Journal/Stephens Media, LLC Larry R. Seedig came to USAA Savings Bank in 1998 as Sherman R. Frederick is president of Stephens Media, president/CEO and vice chairman of the board. He has LLC and publisher of The Las Vegas Review-Journal. over 30 years of banking experience. Seedig serves as the Stephens Media, LLC includes 12 daily newspapers chairman of the board of United Way of Southern Nevada and numerous weekly publications. The Las Vegas and Goodwill of Southern Nevada. He is former chairman Review-Journal is the largest newspaper in the state of Nevada Bankers Association, YMCA of Southern Nevada, of Nevada and the flagship publication of Stephens Nevada Microenterprise Initiative, Neighborhood Housing Media, LLC. Services and Nevada Community Development Fund. Seedig has a BBA from the University of North Texas and a banking graduate degree from the University of Indiana.

Mike S. Wethington John Gibson General Manager Chairman, President & CEO Town Square Las Vegas American Pacific Corp. As the general manager for Town Square Las Vegas, American Pacific Corp. (AMPAC) is a specialty chemical Mike Wethington manages all daily operating functions producer. AMPAC is the sole for the center, which opened in November of 2007. North American producer of ammonium perchlorate (the He works closely with development, construction, oxidizer used in solid rocket fuel, including space shuttle marketing, leasing and individual retailers. Wethington boosters) and sodium azide (the primary pyrotechnic has more than 18 years of retail management experience chemical used in the automotive airbag inflator). including general manager positions at Galleria at John Gibson is a member of the Aerospace Industries Sunset in Henderson and Victoria Gardens in Southern Association Board of Governors and the Association of Iron California. He holds a degree in finance and real estate and Steel Engineers as well as a member of several other from New Mexico State University. industry and community organizations. John Wilcox Bret Holmes Senior Vice President and Regional Banking President Manager Advanced Management Group Nevada, LLC City National Bank Advanced Management Group Nevada, LLC is a full- John Wilcox joined City National Bank in October 2009 service real estate management company. With more as senior vice president and regional banking manager than ten (10) years of experience, including conventional, responsible for the bank’s branches in Las Vegas, hotel, and weekly property management. Bret Holmes, North Las Vegas, Reno, Carson City and Minden. In that President, works with property owners to achieve optimal capacity, Wilcox oversees client service and retention results. Holmes is president of the Southern Nevada Multi- and business development at those eight Nevada Housing Association for 2010 and is a delegate for the offices. As a 43-year resident of Las Vegas, Wilcox has National Apartment Association. He is a licensed property been involved in many aspects of the community. He is manager and also holds a Nevada real estate license. also a past chairman of the Board of Trustees for the Las Vegas Chamber of Commerce.

June 2010 | The Business Voice | Las Vegas Chamber of Commerce 19 To arrange your ribbon cutting, contact Georgia Allen Ribbon Cuttings at 702.586.3838 or e-mail [email protected].

OMG Therapist Co-Founders Shirley Bramhall and Fernando Ovalle are La Bella Wedding Chapel celebrated its new Chamber membership at proud to announce the grand opening of its Las Vegas location. OMG 3000 Paradise Rd., inside the Las Vegas Hilton. It offers personalized service, (Outstanding Massage Group) focuses on helping companies invest in understanding and accommodating services for your wedding day. It offers their most valuable commodity: their employees. Call 702.610.2190 or packages to fit all budgets. Call 702.914.0198 or visit www.lvwc.com. an email [email protected].

Rodney Bethke Jr. and Virgo Home Inventory Services are proud to announce Bio-Crime Oasis celebrated its new Las Vegas Chamber membership. the grand opening of its Las Vegas office. It specializes in inventories of homes, Bio-Crime is a locally owned crime scene clean-up company that is fully businesses, non-profits, etc. and is looking forward to serving the Las Vegas trained, equipped and certified in Blood-Borne Pathogens to handle bio- Valley. Call 702.684.3447 or visit www.virgohomeinventory.com. hazard materials. Call 702.416.0587, email [email protected] or visit www.bio-crimeoasis.com.

PortaJane, LLC is proud to announce the grand opening of its Las Vegas The Vegas PBS Educational Technology Campus is a green, sustainable location. The company is located at 6425 W. Richmar Ave. and specializes project which serves as a national PBS model for private/public partnerships in high-end pink women’s portable restrooms, men’s and wheelchair- in education. The uses of technology and LEED® requirements were blended accessible units for upgrading outdoor events. Call 888.810.5535 or into the design to create a 21st century facility. Call 702.799.1010 or visit www.PortaJane.com. visit www.VegasPBS.org.

20 Las Vegas Chamber of Commerce | The Business Voice | June 2010 To arrange your ribbon cutting, contact Georgia Allen at 702.586.3838 or e-mail [email protected].

Walmart, located at 3615 S. Rainbow Blvd., celebrated a grand re-opening on The new 3600 sq. ft. Cox Digital Solutions Store enables customers to April 23rd, with newly remodeled wider aisles, low-profile shelving, bright interior experience existing and new Cox products. It is located at 9240 W. Sahara Ave. paint schemes, enhanced lighting and easy-to-read signage to make shopping at Fort Apache Road and is open from 9:00 a.m. to 6:00 p.m., Monday through more convenient. Call 702.367.9999 or visit www.walmart.com. Saturday. Visit www.cox.com.

7daysale4u is proud to announce the grand opening of its Las Vegas presence. PODS, the founding leader of containerized moving and storage, offers It offers seminars on how to be a power seller on eBay in Las Vegas. Call an extremely safe, convenient and cost-effective alternative to traditional 925.307.7015 or visit www.7daysale4u.net. moving and storage methods. For household goods, commercial products or staging needs, call Ernie Kassoff at 727.460.0022 or visit www.pods.com/las-vegas.aspx.

Positive Eye consulting’s team of organizational strategists announces its re-entry The Nevada Partnership for Homeless Youth is pleased to announce the into the Las Vegas community and its new President’s Club membership with the opening of the William Fry Drop-In Center located at 4981 Shirley St. The center Las Vegas Chamber. It offers executive management experience that helps clients provides food, clothing and other supportive services to runaways, homeless and develop and implement strategies for organizational change. Call 503.293.8450 or at-risk youth. Call 702.383.1332 or visit www.nevadahomelessyouth.org. visit www.positive-eye.com.

June 2010 | The Business Voice | Las Vegas Chamber of Commerce 21 To arrange your ribbon cutting, contact Georgia Allen Ribbon Cuttings at 702.586.3838 or e-mail [email protected].

Las Vegas Special Needs Dentistry is proud to announce the grand opening ServiceMaster 1st Response celebrates its 8th anniversary of disaster of its Las Vegas location. It specializes in treating patients under general response with expanded services. It specializes in restoration from fire, water, anesthesia to complete the dental work in one appointment. Call 702.489.5460 smoke and mold for your home or business and now introduces commercial or visit www.lasvegasspecialneedsdentistry.com. carpet cleaning. Call (24/7) 702.896.4197 or visit www.drylasvegas.com.

Sahara Coins & Extraordinary Collectibles is proud to announce opening Sherrie McComas and Michele Holiday celebrate the grand opening of day of the “Elks Helldorado Days/Sahara Coins Treasure Hunt for Gold.” SafeDoggy, a pet care company which provides a large variety of dog related Sahara Coins is located at 7293 W. Sahara Ave., Ste 106, and specializes in services. SafeDoggy is a proud member of Pet Sitters International and the Las rare coins, bouillon and extraordinary collectibles. Call 702.367.4360 or visit Vegas Chamber. Call 702.685.7200 or visit www.safedoggy.com. www.saharacoins.com.

EFCO, a Pella Co., is a manufacturer of architectural aluminum window, curtain wall, Ogletree Deakins, a national labor and employment law firm with 39 offices in the storefront and entrance systems for commercial architectural applications. EFCO is United States, celebrated the opening of its Las Vegas office. Pictured are founding headquartered in Monett, MO. Call 702.564.9176 or visit www.efcocorp.com. shareholders Jeff Winchester, Jill Garcia, and Tony Martin (managing shareholder) with the Chamber’s Chris Wilson. www.ogletreedeakins.com.

22 Las Vegas Chamber of Commerce | The Business Voice | June 2010 To arrange your ribbon cutting, contact Georgia Allen at 702.586.3838 or e-mail [email protected]. Photo Gallery

New Chamber CEO Tours Member Businesses

Matt Crosson, new Chamber CEO, tours several Chamber businesses including (from top left to right) Cragin & Pike Insurance; DiBella Flowers & Gifts; Show Time Tours; and Chapel of the Flowers.

April Business Power Lunch

Mayor Oscar Goodman speaks to membership. Mayor Goodman welcomes Matt Crosson to Las Vegas. Lenny Izzo, Bob Anderson and Chamber Chair Kristin McMillan. May Business Power Lunch

Chamber Chair-Elect Mike Bonner, Mario New Chamber CEO Matt Crosson. Chamber CEO Matt Crosson with Lt. Stadtlander and Detra Page. Governor Brian Krolicki.

June 2010 | The Business Voice | Las Vegas Chamber of Commerce 23 New and Renewing Members

President’s Club Advanced Management Group Forouzan, Inc. Parisian Day Spa President’s Club Martin Estrada Saiid Forouzan Raol Maryann Phillips

Crystals Retail and Entertainment Ambush Pest Control The Foundation, LLC Pete King Nevada Corporation District Denelle Baughman Mark Wayman Angela Velez Farid Matraki American Association of Barton H. Foutz, DDS Plaza Offices Ed Bozarth Nevada #1 Chevrolet Government Finance Nathan Strum Tom Cuthbertson Jeff Hildebrandt Gary J. Wolf Al Belford PMC Contractors, LLC Todd Topham B & L Photography, Videography Get Down Art, LLC Jordan Pyles and Graphic Design, LLC Darren Donofrio Ogletree Deakins Burton Berez PODS (Portable on Demand Anthony Martin Harmony Homes, LLC Storage) Christopher Pastore Beach Electric John Rhodes Ernie Kassoff Jeffrey Winchester John Kinsey Shaun Haley Integrated Tracking Systems, Inc. Ponce Tender Dental Jill Garcia Benefits of Nevada Dave Nissen Monica Ponce Suzanne Martin Traci Hutchinson JC Melvin Seminars Professional Insurance Book It In Vegas.com JC Melvin Planners, Inc. BoardBoard of Advisorsof Advisors Eileen Goldman Lawrence Smoot JK Crew, LLC AlertBoot, Inc. Brandon Iron, Inc. Jason Kerringan Proline Interiors, Inc. Kim Payne Ronald Tozier Jeff Lyon Jones Brown Motorsports Aon Consulting California Pizza Kitchen Kevin Besta Quan Chiropractic Kathleen Strukoff Wendy Bronson Julie Quan Keller Williams‑Team Khavari BriteSol, LLC Carlito’s Burritos Roya Khavari QVegas Magazine Daniel Lang David Samuels Earl Shelton Kids Peace National Centers Harmony Homes, LLC Charles LoBello Law Offices Nina Edwards Radford J. Smith, Chartered Robb Beville Charles LoBello Radford Smith Michelle Woodruff Lady Bug Pest Control, Inc. Geoff Gorman Columbia Resources Ann Bowerman Rebel Party Rentals Management, Inc. Sam Emerson Nevada Compassion Center Suzie Reeve LAGO Enterprises, Inc. Michael McAuliffe Anthony Picoy SafeDoggy Construction By Mirage Sherrie McComas Pete King Nevada Corporation Craig Herrmann Landini & Associates, Ltd. Bruce King Luigi Landini Sharkeys Cuts for Kids Corporate Concierge Services Anthony Simmons Pocket‑Promo.com Christina Jensen Las Vegas Gun Range Jeffrey Arnold Michael Morrissey Signal Finance Group, Inc. Dean Pozzuoli Courtenay A. Lachenmaier, Ltd. Ron Mathys Courtenay Lachenmaier Los Prados Community Association Triton Security, Inc. Linda Iniguez Soirees Event Planning David Rowley Dairy Queen 19198 and Catering Shane Rowley Dave Curcio Luxe International Realty Lisa Bobak Melissa Zimbelman UnitedHealthcare Dave Peterson Framing, Inc. Solar Institute of Nevada, LLC. Dave Allazetta Dave Peterson Charles D. Malcolm Donald Beckman Dave Malcolm Desert Plastering, LLC Somerset Dental PremierPremier Members Members Linda Rodriguez Marie Antoinette Homeowners Sufia Palluck Association Max Power Marketing, LLC Direct Performance Real Estate Doris Woods Southern Nevada Children First Kurt Rasche Partners, LLC Monique Harris Alurell Rasche Ritchie Duplechien Marquis Care Plaza Regency Steven Garcia Erin Taylor Stephen Carlson & Associates Driver Watch, Inc. Stephen Carlson New Members Kevin Dunlap MCDM Landscape New Members David Reid Stout Roofing, Inc. E.K. Bistro, Inc. Jo McKittrick A Capital Credit Solutions, LLC Debra Clark Modern Wellness Living, LLC Mohamad Honari Johnny Ruston Sweet Tomatoes Absolute Training, LLC Eli Trucking Corporation Robert Romero Marcos Martins Kirk Kessler Nevada Family Care Home Health Agency T & M Properties Accountable Insurance Agency Karen Clyne David Carrol William Orchard Employer Benefit Source, Inc. Dan Heffley Orthopedic Motion, Inc. Teckwin International Action Air Conditioning, Inc. Brittany Stryker Heather Rockow Charles Barker Ethan Allen Retail, Inc. Laura Franklin Action Coach Business Coaching Farmers Insurance The OSHA Professor Universal Industries‑American Jodie Shaw Michael Achilli David Lomax Sleep Collections David Ordonez

24 Las Vegas Chamber of Commerce | The Business Voice | June 2010 What’s the secret to long-term success in the Southern Nevada US Health Broker.com, Inc. Webedelic business community? Establishing long-term and personal Alex Rivlin Richard Morello relationships with other professionals. What’s the most effective way Virgo Home Inventory Services Western Educational Consultants, Inc. to do that? Membership in the Las Vegas Chamber of Commerce. Rodney Bethke Alan Hooper

Vizion One Holdings, LLC Congratulations to the following companies celebrating C. Anthony Harris membership anniversaries in June 2010.

TWENTY+ YEARS Margaret Rose Residential KLAS TV Channel 8 (55) Care Center

New York Life Marketech Advisors, LLC EVER THOUGHT Insurance Company (46) Nancy Carlyle, EA, Ltd. Gordon & Silver, Ltd. (43) Printing Copies & More OF HOSTING Gabriel Jewelers (34) RE/MAX Benchmark Realty Passkey Systems (34) Senior Support Services YOUR OWN Prudential Americana Group Franklyn B. Washburn, DMD, LTD Realtors (31) Yack Construction RADIO SHOW? Certified Folder Display Service, Inc. (28) FIVE YEARS TAKE ADVANTAGE OF OUR Las Vegas 51s (27) 1-2-3 Automotive NO OBLIGATION, FREE Weight Watchers of Armstrong Teasdale, LLP INFORMATION MEETING Las Vegas, Inc. (26) Benchmark Association Services CALL SANTO PARISI 735-8644 The Meadows School (24) Bernie Yuman Management OR EMAIL Sierra Health Services, Inc. (24) Edmund C. Botha, ESQ, [email protected] Lucchesi, Galati Architects, Inc. (24) Attorney at Law Diversified Interest/Diversified Castlewyn, LLC Realty (22) Concepts Retirement Planning Advanced Entertainment Dairy Queen of Las Vegas, Inc. Services (21) Ellsworth Gilman Johnson Greenberg Traurig, LLC (21) & Stout, CPAs Nevada Orthopedic Falcon Ridge Hotel & Spine Center (21) Fiala Project Resources Taco Bell (21) GML Equipment Company, Inc. Thomas & Mack Company (21) Intra-Coastal Services, LLC More O’Reilly Law Group, LLC (20) Las Vegas International Distribution Castle Property Company (20) Las Vegas Paiute Golf Resort Las Vegas Veterinary Clients FIFTEEN YEARS Referral Center Aztec Industrial Bearing & Supply Lotus of Siam Continental Mortgage, Inc. Michael Associates Lone Pine Enterprises, Inc. Mountain America Credit Union Office Depot Business Nevada Retinal Center Solutions Division New Beginnings Learning Center Norm Baker Motor Company TEN YEARS Peterson Pool Maintenance 7-Eleven Store #29627 Rec World, Inc. A-1 Trailer & Hitch Robert H. Holding, LTD Accent on Blinds Rocky T’s, Inc.- Lic # 1104 NV, The Animal Inn Kennels #1000091-307 CC GRF Comm Provisions Summit Development, LLC of Nevada, Inc. TBDI, LLC HappyAnniversary Home Instead Senior Care Thomas & Springberg, P.C. J. Compton Painting United Depository 702-677-1173 & Paperhanging KSells Consultants w w w. M i s h l o v e S t r a t e g i c P a r t n e r s . c o m Legal Process Service

June 2010 | The Business Voice | Las Vegas Chamber of Commerce 25 President’s Club Member Member News Board of Advisors Member Coming Events Belarus-U.S. Business Forum to advance officer for the bank’s SBA Lending Group Coming Events business relationships between the in Nevada. countries. University of Nevada Cooperative MonteLago Village Resort is now Extension’s Science, Technology, AnnouncementsAnnouncements offering guests complimentary shuttle Engineering & Math day camp for youth service from Lake Las Vegas to the Las in grades 2-8, will take place June 9-11. Mission Industries announced the Vegas Strip. To register, call 702.257.5524. appointment of Jaime Brockamp as chief operating officer and senior vice Colliers International has reinstated its The Nevada Contractors Association president of operations for the company. sales award trip for its commercial real will hold its quarterly membership estate agents in Northern California and Do you want to get the luncheon on Tuesday, June 22, at the Nevada Coaches d.b.a. Showtime Nevada after a hiatus in 2009 due to the Rio All-Suites Hotel Casino Convention Tours welcomed Carla Fisher as director slow economy. most exposure for your Center. Reigning Miss Nevada Christina of sales. In addition, the company has next special event, or Keegan is hosting the luncheon. The promoted Jill Maneotis to sales manager. Chris Conlee, manager of business publicity about your event starts at 11:30 a.m. To RSVP, call development for Datanamics, has been grand opening or new 702.222.0320. McCormick Insurance Agency has appointed to Tech Data’s TechSelect product launch? promoted Valerie Goldstrom to customer Vendor Relations Committee. Brad Sugars, ActionCOACH founder and service representative. chairman, will be speaking on June 24, ProjectsProjects & Deals and Deals The Las Vegas Chamber of at the Summerlin JW Marriott as part of Welder Consulting completed the LE Commerce Public Relations his fourth “Business is Booming” tour. To Tech Consulting: Advanced Training for MassMedia Corporate Communications Department can help you RSVP, go to www.businessisboomingtour. Security Professionals, and launched secured four new retainer and project maximize your exposure by com collaboration in providing prescription clients including the American Heart drug and terrorist chemical education Association, M&I International Watch, giving you a comprehensive Shari Smith will conduct seminars on the with LE Tech Consulting, Las Vegas. Clock and Jewelry, AMK, LLC, and Black list of media contacts. This “Basics of Selling on eBay” and “Beyond Mountain Orthopaedics. list includes key contacts at the Basics of Selling on eBay: Techniques Cox Communications celebrated the all major Television, Radio and for the Serious Seller” on June 26 at the opening of its new Cox Digital Solutions Grubb & Ellis Las Vegas brokered the Print publications in CenturyLink™ Conference Center at the Store at 9240 W. Sahara Ave. lease of 1,885 square feet of retail space. Las Vegas Chamber of Commerce. To The 60-month lease is valued at more Southern Nevada. register, go to www.7daysale4u.net or Urban Environmental Research than $280,000. 925-307-7015. developed a state-of-the-art tool for Chamber Members $69 Nevada’s first responders that will Welder Photography and Art has enhance their ability to quickly and become a Preferred Merchant at Club Non - Members $99 CongratulationsCongratulations effectively respond to any threat or Sport Green Valley. emergency situation. Contact the Public HCA, the parent company Sunrise Burke & Associates completed the Las Relations department at Hospital, MountainView Hospital, Southwest Gas is encouraging Vegas Metropolitan Police Department’s 702.641.5822 or email at Southern Hills Hospital and Sunrise homeowners, contractors and excavators Northeast Area Command Substation Children’s Hospital, was named one of to call 811 at least two business days located at 3750 Cecile Avenue. [email protected] the world’s 100 most ethical companies before performing any underground by The Ethisphere Institute. projects to ensure utility lines are Commercial Executives negotiated the properly identified. lease of 1,200 square feet of retail space Fred Keeton, vice president of finance valued at more than $37,000. The Las Vegas Chamber and chief diversity officer at Harrah’s The Bachelor of Science in Nursing Entertainment, Inc., was named by Savoy program at the University of Southern Corrections of Commerce is proud to Corrections Professional Magazine one of the 2010 Nevada College of Nursing received full provide members with a Top 100 Blacks in Corporate America. approval from the Nevada State Board of In the May issue of the Business Voice, place to publish their current Nursing. the phone number for Byrd Phones was announcements. Please follow Gina Polovina, vice president of incorrect. The phone number for Byrd government affairs for Boyd Gaming Fremont Street Experience presents an Phones is 702.302.4465 the submission guidelines Corporation, has been invited by the all-new show, “The Doors – Strange Days outlined at the bottom of Secretary of the Air Force to attend the in Vegas,” as part of its evening lineup Follow us and become page 3 under “Helpful Hints” 57th Annual National Security Forum at of light-and-sound spectacles displayed the Air War College, Maxwell Air Force nightly on the Viva Vision screen. a fan! section. Submissions not Base in Alabama. The Chamber is on Twitter and following the guidelines may Sharon Rose, a former executive director Facebook. Links are available not be published. Email news Robert Caldwell, an attorney with of the New York City Host Committee for from our home page at , was elected a the Grammy Awards, has joined Canyon www.lvchamber.com. items to [email protected] Kolesar & Leatham Fellow of the American Bar Foundation, Creative. or fax to Public Relations at an honorary organization of attorneys, 702.735.0320. judges, law faculty and legal scholars. City National Bank named Jacque Kiser-Parker as vice president and Panch Prasad, CEO of U.S. International senior private banker in its Private Client Trading Corp. (USITC), met Belarus Services Division in Nevada. In addition, President Alexander Lukashenko and the company named Patrick Donnelly as Prime Minister Sergei Sidorsky at the vice president and business development

26 Las Vegas Chamber of Commerce | The Business Voice | June 2010 President’s Club Member Board of Advisors Member Save the Date!

Wednesday, July 28, 2010 Tuesday, August 3, 2010 M Resort, Las Vegas Silver Legacy Resort Casino, Reno

HONORING... HONORING... Administrator Entrepreneur Administrator Entrepreneur Karla Perez Susan Chandler Jim Miller Emilio Parga Universal Health Services, Inc. Twin Physician Services Renown Health The Solace Tree Care Provider Innovator Care Provider Innovator Dr. Michael S. Levy Dr. Florence Jameson Debbie Robinson Dr. Linda Ferris Center or Addiction Medicine Volunteers in Medicine Southern Nevada Washoe County CARES/SART Program Renown Health Educator Non-Profit Educator Non-Profit Mike Harter, PhD Nicole Rainey Dr. Ole Thienhaus Bill Welch Touro University National MS Society University of Nevada, School of Medicine Nevada Hospital Association Community Partner Technology/Research Community Partner Technology/Research Dr. Hyla Winters Dr. John Gosche Dick Barnard Dr. Jonathan Tay College of Southern Nevada University of Nevada, School of Medicine Barnard Vogler & Co. Reno Cyberknife Humanitarian Lifetime Achievement Humanitarian Lifetime Achievement Ernie Devald Charles Perry Dr. Wesley Hall, Sr. Dr. John McDonald St. Rose Dominican Hospitals Nevada Health Care Association Physician University of Nevada, Reno

For more info, go to www.nevadabusiness.com/hch or call 702.735.7003

June 2010 | The Business Voice | Las Vegas Chamber of Commerce 27 Government Affairs endorsements... continued from page 3

Secretary of State Kelvin Atkinson (D) – 17 Ross Miller (D) Ellen Spiegel (D) – 21 Lynn Stewart (R) – 22 State Senate Districts Melissa Woodbury (R) – 23 James Settelmeyer (R) – Capital District Debbie Smith (D) – 30 Mo Denis (D) – 2 Jodi Stephens (R) – 32 Barbara Cegavske (R) – 8 William Horne (D) – 34 Dennis Nolan (R) – 9 Pete Goicoechea (R) – 35 Ruben Kihuen (D) – 10 Ed Goedhart (R) – 36 Joe Hardy (R) – 12 Marcus Conklin (D) – 37 Tom Grady (R) – 38 State Assembly Districts Irene Bustamante Adams (D) – 42 Marilyn Kirkpatrick (D) – 1 John Hambrick (R) – 2 Clark County Commission Richard McArthur (R) – 4 David Parks (D) – District G Marilyn Dondero Loop (D) – 5 *Endorsements as of May 2010 Harvey Munford (D) – 6 Jason Frierson (D) – 8 Joshua Gust (R) – 13

Small business opportunities… continued from front page

Although Mills now serves in a high-level managerial workers. Mills will also discuss President Obama’s capacity, she has a history as a hands-on investor and pledge to provide $80 million in additional funding was herself, a successful manager of small businesses. to continue important enhancements in the U.S. Small She has distinguished herself as a passionate advocate Business Administration’s two key small business loan for small business policy that encourages innovation, programs. The enhancements, first made available economic development and job creation. For several under the American Recovery and Reinvestment Act, years Mills has been a leading voice in the U.S. include a higher guarantee on some SBA-backed loans competitiveness discussion and is author of an and small business fee relief. The Small Business influential Brookings Institution paper on the federal Administration estimates the $80 million will support role in regional economic development clusters. Mills about $2.8 billion in small business lending under the is a member of the Council on Foreign Relations and 7(a) and 504 programs. has been vice chairman of the Harvard Overseers. This exceptional event will provide Chamber members During her visit with Chamber members, Mills will with a first-hand opportunity to hear from one of discuss some of her administration’s initiatives and the nation’s leading authorities on small business the ways in which each can help bolster the economy operations. Members will be invited to submit through support of small businesses. In particular, specific questions for Mills prior to the luncheon. To members will have the opportunity to learn more register for this event visit www.lvchamber.com or about the Hiring Incentives to Restore Employment call 702.641.5822. n Act (HIRE Act), which provides a number of attractive, money-saving incentives for small business owners who hire unemployed and underemployed

28 Las Vegas Chamber of Commerce | The Business Voice | June 2010 invites you to Get in the mix

VYP is the largest organization of young professionals in Nevada. Events are fun, energetic, professional and business-focused. VYP offers professional development opportunities that help members hone their business skills and quickly advance their careers.

If you’re between the ages of 21-39...you’re in!

With VYP you can: • Network with young professionals throughout Southern Nevada • Learn from top executives and industry leaders • Make valuable business connections • Get behind-the-scenes tours of innovative businesses • Develop your professional skills

Join today | www.vegasyp.com | 702.735.2196 Experience the art of business… continued from front page this event for what it truly is – a valuable investment in a 2009 Expo exhibitor. “We actually took orders for several your business.” new accounts as we were setting up, so we more than paid for our exhibition booth before we even started! Expo is always one of the Chamber’s most popular, well- Throughout Expo we did very well on several fronts. attended networking and business showcasing events. We took orders for a good number of commercial and Professionals throughout the Las Vegas valley, who are residential accounts, which was exciting, but just as serious about building their business networks, clear their important, we made a great number of lucrative business calendars to ensure they don’t miss this prestigious annual contacts which, as always with Chamber events, provide exhibition. The combination trade show and mixer creates the type of ‘grass-roots’ networking successful businesses an atmosphere of fun and excitement, which is expected to need - especially in a word-of-mouth community like be heightened this year with the addition of this great new Las Vegas.” venue. The center provides exhibitors and attendees with access to a wealth of new high-tech features, an intimate, Business Expo 2010 exhibits are open from Noon-5:00 gallery-like feel, central location with easy access from I-15 p.m. on Wednesday, June 23. For more information on and I-95, and plenty of free parking options. how you can be part of the excitement as an attendee or an exhibitor, visit www.lvchamber.com/expo or call “The Las Vegas Chamber of Commerce Business Expo 702.641.5822. Expo tickets, priced at $10 each, can be was a complete success for us last year,” says Grady Jones, purchased in advanced through the Chamber or at the Service Center Manager, Western Exterminator Company, door. We’ll see you at the Expo 2010. n

Here are some proven techniques for getting the most out of your and exhibiting really pays off. Chances are you will have a list of Business Expo experience: potential customers waiting for follow-up calls to set meetings, conduct consultations and otherwise touch base. Make sure you have a system in As an exhibitor (exhibit booths still available) place for quickly and efficiently following up on your Expo leads to ensure you do not lose business. By now, you probably have decided on your booth display, your take- aways and your staffing schedule. Now is the time to fine-tune your As an attendee Get the plans. Double check your inventory list, conduct a dry run with employees Purchase your tickets in advance by visiting www.lvchamber.com or call and make sure your customers and colleagues know you will be at Expo. 702.641.5822. Bring friends or colleagues or purchase extra tickets to most out give to your best customers. If you have not already picked up your complimentary tickets to distribute of Business to customers, call the Chamber at 702.641.5822. Come prepared – bring plenty of business cards. If there are particular Expo 2010 products or services you are in the market for, consult the Expo website In addition to manning your booth, you will also want to make time to and see what exhibits you want to visit first. personally visit other exhibits, make contacts and do some networking. Make sure you have enough staff on hand to effectively do this. Need more than a few minutes of an exhibitor’s time to discuss business? Schedule a follow-up appointment or phone call on the spot. Start planning now for the day after Expo! This is where your networking This ensures you get one-on-one time.

New encryption laws… continued from page 8 encrypted. The statute contains limited exemptions for negligence or intentional misconduct by the business, its certain types of business transactions, but as before, its officers, employees or agents. provisions cannot be waived. Along with these safe harbors comes a potential pitfall. The new statute maintains and strengthens some of the Although the statute does not expressly create a private safe harbors established in the previous law. Businesses cause of action for a data security breach, plaintiffs may that properly encrypt their data remain exempt from the argue that the safe harbor language leaves businesses that state’s data-breach notification rules. Businesses can still fail to comply open to such suits. In addition, the State sue anyone who unlawfully obtains or benefits from use Attorney General or any county district attorney can of personal information held by the business, obtaining obtain an injunction against business practices that do not damages which include attorney fees and costs. In comply with the encryption rules. These provisions may addition, the law now specifies that businesses complying make encryption of personal information in motion the de with its requirements cannot be held liable for damages facto standard of care in Nevada. n for a breach, unless that breach is the result of gross

30 Las Vegas Chamber of Commerce | The Business Voice | June 2010

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June 2010 | The Business Voice | Las Vegas Chamber of Commerce 31