Membership Committee

Agenda

Wednesday 18 November 2015 17.30 – 18.15 Room 2, Trust Education Centre, Royal Berkshire Hospital

Item Lead Time

1. Apologies for Absence Colin Lee -

2. Minutes for Approval: 9 September 2015 and Matters Colin Lee 17.30 Arising Schedule

3. Annual Members’ Meeting 2016 Venue C Lynch 17.40

4. Membership Engagement Plan 2015/16 E Moye 17.50

5. Draft Winter Edition of Pulse C Lynch 18.00

6. Terms of Reference C Lynch 18.10

7. Date of Next Meeting Colin Lee - January 2016 TBC

1 Agenda Item 2

Membership Committee

Membership Committee Wednesday 9 September 2015 5.30pm – 6.30pm Boardroom, Level 4, Royal Berkshire Hospital

Present Mr. Colin Lee (Public Governor, West Berkshire & Borders) (Chair) Mr. Jon Andrews (Public Governor, Reading) Mr. Ian Clay (Volunteer Governor) M. Mark Goff (Staff Governor, Admin/Management)

In attendance

Mrs. Caroline Lynch (Interim Trust Secretary) Miss. Ella Moye (Assistant Trust Secretary) Miss. Emma Sampson (Corporate Governance Officer)

Apologies

Mr. David Cooper (Public Governor, Reading) Mr. Peter Dooley (Partner Governor, Berkshire Carers Service) Mr. Tony Lloyd (Public Governor, Wokingham) Cllr. Bet Tickner (Partner Governor, Reading Borough Council)

27/15 Minutes: 8 July 2015

The minutes of the meeting held on 8 July 2015 were approved as a correct record and signed by the Chair.

The Committee queried the decrease of 255 volunteer members discussed at the last meeting. The Assistant Trust Secretary agreed to confirm how the volunteer data was provided. Action: E Moye

28/15 Matters Arising Schedule

The Committee received the matters arising schedule and noted that all actions had been completed.

29/15 Annual Members’ Meeting Feedback 2015

The Assistant Trust Secretary introduced the report which set out feedback received from members following the 2015 Annual Members’ Meeting. Approximately 50% of members had completed an evaluation form. Overall feedback had been positive and members had indicated that they would like to receive more information in relation to a number of other topics, such as Audiology and cancer care. This feedback would be taken into consideration in planning the 2016 Annual Members’ Meeting.

Membership Committee 1

Membership Committee 9 September 2015

The Committee noted that of the members who had attended the event, 92% were from the Reading or Wokingham area and 8% from the Newbury area. No members were from the South Oxfordshire or East Berkshire area. The Assistant Trust Secretary advised that all communications for the 2016 Annual Members’ Meeting would be sent to members of all constituencies.

30/15 Annual Members’ Meeting Venue 2016

The interim Trust Secretary advised that the Annual Member’s Meeting had been held at Henley Business School, University of Reading for the last three years. The venue hire for the 2015 event was £3,034.

The interim Trust Secretary proposed that the 2016 Annual Member’s Meeting should be held on site at the Royal Berkshire Hospital, in the Trust Education Centre. This would allow for a significant cost saving to be made. In addition, it was anticipated that holding the event on site would result in increased attendance from staff.

The Committee queried parking for the event. The interim Trust Secretary advised that the event would be held on a Tuesday in the evening and so parking should not be a problem for members. The Committee suggested that Reading School should be contacted to establish whether their car parking facilities could be utilised for the event. Action: C Lynch

The interm Trust Secretary agreed to review the possibility of using the Trust’s Seminar Room as an ‘over flow’ facility. Action: C Lynch

Action: The proposal to hold the 2016 Annual Members’ Meeting on site at the Royal Berkshire Hospital be recommended to the Council. Action: C Lee

31/15 Membership Update

The Assistant Trust Secretary submitted the latest information report. The Committee noted that membership stood at 23,231 as at 1 September 2015. Overall membership had increased by 335 members.

The Assistant Trust Secretary reported that the membership database contract with the Membership Engagement Service had been extended for one year until August 2016. The membership database now had an additional function of ‘Click Email’ which provided the facility to email members directly from the database. This also improved the management of email addresses.

The Assistant Trust Secretary advised that a Theatres Open Day had been confirmed for 19 September 2015. The open day would consist of an interactive tour of the new theatres and Medical Museum.

The Committee noted the schedule of members’ events for 2015/16. Governors would be asked to host the events in their constituency to enable governors to engage directly with members.

Resolved: that the update be noted.

32/15 Draft Autumn Edition of Pulse

The interim Trust Secretary advised that Pulse continued to be produced by the Communications Department. However, governors would now be given the opportunity to provide their input into the magazine. Draft editions of Pulse would be provided to the

Membership Committee 2

Membership Committee 9 September 2015

Committee prior to its release. The interim Trust Secretary advised that each edition of Pulse would feature an article on governors to raise the profile of the Council’s work.

The Committee suggested that a governor photograph should be included in the article for the 2015 Annual Members’ Meeting. The governor’s elections page would also be updated. Action: C Lynch

It was suggested that the wording regarding the appointment of the Chairman be amended to reflect that the appointment was made by the Council of Governors. The interim Trust Secretary advised that an article would also be included setting out the process of the Chairman’s appointment.

The Committee suggested that a membership application form should be included in Pulse and recipients could forward on the magazine to others. The Committee queried whether Pulse magazine was available in hard copy throughout the Trust. The interim Trust Secretary advised that Pulse was not made available in hard copy form. However, copies would be printed and made available at membership events. Pulse was also available on the Trust’s external website.

The Committee agreed that governors should be encouraged to join the Committee as membership had decreased following the end of terms of office for a number of governors following the 2015 Annual Members’ Meeting. The Chair would raise this as the next Council of Governors meeting. Action: C Lee

33/15 Date of Next Meeting

The Committee agreed that a further meeting in November 2015 would be arranged.

SIGNED:

DATE:

Membership Committee 3 Membership Committee Matters Arising Schedule Agenda Item 2 Minute Subject Matter Arising Owner Update Ref 27/15 Minutes: 8 July The Committee queried the decrease of 255 volunteer members E Moye Item on the agenda. 2015 discussed at the last meeting. The Assistant Trust Secretary agreed to confirm how the volunteer data was provided. 30/15 Annual The Committee suggested that Reading School should be contacted to C Lynch Item on the agenda. Members’ establish whether their car parking facilities could be utilised for the Meeting Venue event 2016 The interim Trust Secretary agreed to review the possibility of using the C Lynch Item on the agenda. Trust’s Seminar Room as an ‘over flow’ facility. 32/15 Draft Autumn The Committee suggested that a governor photograph should be C Lynch Completed. Edition of Pulse included in the article for the 2015 Annual Members’ Meeting. The governor’s elections page would also be updated.

The Committee agreed that governors should be encouraged to join the C Lee Issue raised by the Chair of Committee as membership had decreased following the end of terms of the Committee at the Council office for a number of governors following the 2015 Annual Members’ of Governors on 29 October Meeting. The Chair would raise this as the next Council of Governors 2015. meeting.

Membership Committee

Agenda Item 3

Royal Berkshire NHS Foundation Trust

Membership Committee

Title: Annual Members Meeting Venue 2016

Date: 18 November 2015

Lead: Caroline Lynch, Interim Trust Secretary

Purpose: To outline to the Committee the options for the Annual Members Meeting 2016.

Key Points: The Annual Members Meeting is scheduled for 19 July 2015. This report outlines the possible structure and venue options of the event. Decision The Committee is asked to consider the options available and make required: a recommendation to the Council of Governors.

1 Introduction

1.1 At the Membership Committee on 9 September 2015 it was proposed that the 2016 Annual Members’ Meeting be held on site at the Royal Berkshire Hospital. The Committee considered that this would reduce costs and make the event more accessible to staff.

1.2 This proposal was recommended to the Council on 29 October 2015. However, queries were raised in relation to car parking arrangements if the event was held at the Trust. As a result, the proposal was rejected by the Council and it was agreed that considerations for alternative venues should be reviewed by the membership Committee.

2 Constitution

2.1 The Trust’s Constitution currently states that at the Annual Members’ Meeting, the members shall be presented with: • the annual report and accounts • any report of the auditor on them • any report of any other auditor on the Trust’s affairs • forward planning information for the next financial year • steps taken to ensure that the membership is representative of those eligible for membership • the progress of the membership strategy • any proposed changes to the policy for the composition of the Council and non- executive directors • and the results of the election and appointment of non-executive directors will be announced

2.2 The Constitution specifies only that the Annual Members’ Meeting will be held within nine months of the end of each financial year and does not stipulate that it is to be combined with a membership event.

2.3 A short review of twelve foundation trusts in England was carried out. This demonstrated that nine trusts use their Annual Member’s Meeting for the presentation of statutory information, including the annual accounts, only.

3 Proposal

3.1 The Committee is asked to consider the focus of the Annual Members’ Meeting. The event could retain its current format of display stands prior to the meeting, or the meeting could be used solely for the presentation of the annual report and accounts and other information set out in the Constitution.

3.2 Option One: Retain the current format and consider the venue options outlined below.

3.3 Option Two: A short Annual Members’ Meeting be held within business hours to present the statutory information. A membership event to take place later in the day, perhaps 6pm – 8pm, to prevent any issues around car parking. This would enable there to be more time for members to view the stands and keynote speaker

3.4 Option Three: A short Annual Members’ Meeting be held within business hours to present the statutory information with a members Open Day held at a different date, perhaps September 2016, at the Royal Berkshire Hospital. This would enable more time to be dedicated to the event itself which has been feedback from members following previous events.

3.5 The event could also be held on a Saturday where parking would not present an issue. This would provide members with the opportunity to view a number of stands during the day.

3.6 As detailed in the membership update the Open Day which took place in September 2015 was heavily oversubscribed. The feedback from the event was that members would have liked more time to speak to staff and were keen to have the event repeated.

4 Venue options

4.1 Royal Berkshire Hospital: £0 for venue hire: minimal catering costs only. With regard to car parking for the event, as requested by the Committee, Reading Boys School have been contacted regarding use of their car park facilities. Unfortunately this would not be available as it is term time. Additionally, discussions with the Security team are on-going in relation to the possibility of free parking at the Trust. However, this would be subject to Executive approval.

4.2 Reading University, Henley Business School: Approximately £1,500 for venue hire, equipment and refreshments.

4.3 Royal Berkshire Conference Centre (Madejski Stadium): Approximately £2,740 for venue hire, equipment and refreshments.

4.4 Reading Town Hall: Approximately £4,260 for venue hire, equipment and refreshments.

4.5 At the suggestion of the Lead Governor, Reading Borough Council (RBC) and Greyfriars Church have been contacted. However, neither venue would be available for the Annual Members’ Meeting: • RBC only have two rooms that would be available which accommodate 100 people. However, these rooms are available on Wednesdays and Fridays only next year. • Greyfriars Church has advised that they will only take room bookings for between 9am and 5pm.

5 Conclusion

5.1 It is proposed that the Committee recommend Option 3 to the Council of Governors. A short Annual Members Meeting held within business hours to present the statutory information with a members’ Open Day held at a different date.

Agenda Item 4 Royal Berkshire NHS Foundation Trust

Membership Committee

Title: Membership Information Update

Date: 18 November 2015

Lead: Ella Moye, Assistant Trust Secretary

Purpose: This report sets out the changes in membership figures since the last Committee meeting. This report updates the Committee on the membership events in 2015/16 Key Points: • Membership has decreased slightly to 22,989 • The next membership event is taking place on 5 December 2015 Decision To note the membership figures. required: To agree the note the progress on the membership events for 2015/16

1 Introduction

1.1 The purpose of this paper is to provide an update to the Membership Committee on the current membership figures as at 2 November 2015.

1.2 This report updates the Committee on the progress of the membership events for 2015/16.

Membership figures

1.3 Current membership is 22,989 which is a decrease of 242 compared with the figures from 1 September 2015.

1.4 The Trust currently has 17,517 public members (decrease of 2). There have been 25 members removed from the database since the 1 September 2015; 21 members were removed due to the September and October bereavement data cleanse and 4 members opted out of being a member. There have been 23 new public members registered.

1.5 The Trust currently has 271 volunteer members (decrease of 51).

1.6 Volunteer members are volunteers who have been at the Trust for longer than 12 months. Volunteer membership data is held by the HR department and provided alongside the staff membership data. The current total number of volunteers at the Trust as at 2 November 2015 is 392.

1.7 The Trust currently has 5,201 staff members (decrease of 189). Membership representation

1.8 The membership remains under represented in the younger age groups - and the imbalance exists until we reach the 30+ age groups. The 60-74 age category remain the highest represented.

2 Pulse Magazine

2.1 The summer edition of Pulse Magazine was circulated to members for the first time via ClickEmail on 9 October 2015.

2.2 The magazine was sent to the 3567 members with email addresses; 3476 were delivered and 89 were undelivered due to incorrect domain names. The incorrect email addresses were removed from the database.

2.3 Of the 3476 that were delivered 1102 emails were opened.

2.4 Of the 1102 emails that were opened 365 members clicked on the link and viewed Pulse magazine.

3 Membership Events Feedback – Theatres & Medical Museum Open Day

3.1 The Open Day took place on the 19 September 2015.

3.2 Three tours took place throughout the morning with 34 members attending.

3.3 The members enjoyed an interactive tour of the new Redlands theatres where they were taken in a dedicated lift to the ward, shown the instruments used in an operation and the facilities in the recovery room.

3.4 Members then visited the Medical Museum where they had an opportunity to review the number of exhibits on display. Lionel Williams, Hon. Secretary, was available to answer queries.

3.5 Feedback from the event was really positive with 100% of members who completed the feedback forms stating that the tour was “very useful”.

3.6 Feedback on the Theatres tour highlighted the enthusiasm of the staff. Several members that they would have liked to have spent more time with theatre staff.

3.7 The Medical Museum was noted as “very interesting” and “wonderful to see history preserved”. Several members stated that they would make a return when the Museum was open to the public.

4 Membership Events 2015/16

4.1 The next event will take place in Newbury at the West Berkshire Community Hospital on 5 December 2015.

4.2 Members will receive presentations from Lionel Williams, Hon. Secretary and Dr Tim Smith, Chairman, from the Medical Museum on the history of the hospital.

4.3 A next event will be arranged for February 2016 at the Bracknell site with a further event to follow in April 2016.

4.4 Events will be scheduled to ensure that local Governors for the area are able to attend the event held in their constituency.

4.5 The Annual Members Meeting is scheduled for the 19 July 2016. 5 Conclusion and Next Steps

5.1 The Committee is asked to note the membership figures.

5.2 The Committee is asked to note the update on the membership events for 2015/16.

6 Attachments

6.1 The following are attached to this report: (a) Appendix 1 – Membership figures & analysis for the November Committee

Appendix 1 – Membership figures & analysis for the November Committee

Public Volunteer Staff Total TOTAL MEMBERSHIP 17,517 271 5,201 22,989

Age Public Volunteer Staff Total 0-16 0 1 0 1 17-21 36 56 118 210 22+ 16,275 214 5,083 21,572 Not stated 1,206 0 0 1,206 TOTAL 17,517 271 5,201 22,989 Age 22+ breakdown Public Volunteer Staff Total 22-29 1,213 25 1,072 2,310 30-39 1,851 16 1,201 3,068 40-49 2,048 16 1,274 3,338 50-59 2,662 23 1,119 3,804 60-74 4,579 88 401 5,068 75+ 3,922 46 16 3,984 TOTAL 16,275 214 5,083 21,572

Gender Public Volunteer Staff Total Unspecified 65 0 0 65 Male 7,885 95 1,135 9,115 Female 9,567 176 4,066 13,809 TOTAL 17,517 271 5,201 22,989

Ethnicity Public Volunteer Staff Total White - English, Welsh, Scottish, Northern Irish, British 14,320 75 2,791 17,186 White - Irish 286 2 180 468 White - Gypsy or Irish Traveller 0 0 0 0 White - Other 482 5 455 942 Mixed - White and Black Caribbean 61 1 24 86 Mixed - White and Black African 39 0 13 52 Mixed - White and Asian 105 2 21 128 Mixed - Other Mixed 88 1 25 114 Asian or Asian British - Indian 514 9 354 877 Asian or Asian British - Pakistani 260 5 73 338 Asian or Asian British - Bangladeshi 17 0 12 29 Asian or Asian British - Chinese 63 3 37 103 Asian or Asian British - Other Asian 182 3 388 573 Black or Black British - African 244 7 239 490 Black or Black British - Caribbean 111 2 92 205 Black or Black British - Other Black 43 1 8 52 Other Ethnic Group - Arab 0 0 0 0 Other Ethnic Group - Any Other Ethnic Group 101 4 101 206 Not stated 601 151 388 1,140 TOTAL 17,517 271 5,201 22,989

Royal Berkshire Pulse NHS Foundation Trust MEMBERS’ E-NEWSLETTER – December 2015

Chairman’s ﬁrst three months INSIDE Royal Berks Charity 2

Big Thanks to Buscot Ward 3

Virtual Fracture Clinic means faster service 3

Letters to the Trust 4

Our radio star has all the answers 5

Our Rhodders – the nation’s best on radio 6

Trust gives young people career help 6

Using history to help older patients recover 7

Trust’s Long Service Awards

re-launched 7 Helping cancer patients 〉〉

eat well 8 〉 Members’ Open Day 9 〉

Governor elections 10 〉〉

OPERATIONALWHAT’S NEW UPDATES SERVICE STAFF UPDATES FUNDRAISING ESTATES ON THE MOVE PEOPLEPOLICIES & PROCEDURESFEATURE IT UPDATESINNOVATIONLEARNING & DEVELOPMENTPATIENTSNEED TO USEFULKNOW NEWSGOVERNANCE & EVENTS Royal Berkshire NHS Foundation Trust

Royal 2015 Charity Christmas card Berks Charity The Royal Berkshire Hospital with our supporters is through our carries out its own charitable charity magazine Thank You which has fundraising through The a distribution base of over 10,000 Royal Berks Charity. The people. The third edition was released charity works closely with the Trust and plays a key role at the beginning of October and the in the delivery of first class previous editions received much praise healthcare for the people in from our readers whose generosity our community. knows no bounds. Donations to the charity are as a result Events also play a signiﬁcant role in of the care and service given by our generating income for the charity. The staff to patients, relatives and visitors next major event in our calendar is the to the hospital. These donations make Vitality Reading Half Marathon on 3 a huge difference and allow us to buy April 2016. Over the last ﬁve years the most up to date equipment, 1,100 runners have taken part improve staff welfare and provide supporting our charity. This year the charity will be You can place your order better facilities for patients and visitors. Local Charity, Local Hero. If you would These runners wear our highly visible selling their traditional by emailing: like to take part in this event and help One of our key ways we communicate T-shirts with a message on the back – Christmas card picturing the [email protected] or by

raise funds for a ward, department or front of the hospital on

writing to us at: The Royal Berks campaign of your choice please call us London Road to raise money 〉〉 Charity, Freepost RLRJ-XCXE-XCZH, on 0118 322 6969. for the Trust. Each pack retails for £3.99 and will The Royal Berkshire Hospital, 〉 We would not exist without the support generate a return of £1.50 London Road, Reading, RG1 5AN

of the people in our community and for per pack. Postage and Alternatively, we can take orders 〉 that we are very grateful. Packaging costs are £2.00. over the phone, please call 0118 Thank you The message inside the card reads: 322 6969. We accept all major 〉〉 With Best Wishes for Christmas and Debit and Credit cards with the Mark, Ian and Manmander the New Year. exception of AMEX. (Charity Team)

Big thanks to Buscot Ward Virtual fracture clinic means faster service A ‘virtual’ fracture clinic is face consultation in the fracture clinic, we reducing waiting times for still offer them that option. We’ve had patients in the Trust’s wonderful feedback from patients about the orthopaedic department. virtual clinic.” Tracey Chapple, sister in Orthopaedic This new way of working has been piloted Outpatients, explained: “Traditionally after for patients arriving via A&E, Bracknell our patients suffered a trauma fracture – Urgent Care Centre, and the Minor Injury such a breaking an arm in an accident – they Unit at West Berkshire Community Hospital. would be referred to our fracture clinic at The Royal Berkshire Hospital for an The Orthopaedic Outpatients department, appointment a week after their accident. which sees around 180 patients a day, has During these appointments, the doctor also had a facelift to make it a more pleasant would decide on the next stage of environment for patients and staff. treatment, usually referring them to a Tracey said: “As well as a fresh lick of paint, specialist orthopaedic clinic. Often we would the department has been opened up so it’s see hundreds of patients a day, who would no longer dark and conﬁned. “ sometimes have to wait up to three hours. The Flynn twins with mum Vicky, grandma Beverley and Sarah Shaw, Buscot Ward sister This could be hugely frustrating for both patients and staff. A mother of twin girls helped raise Green. The evening included a performance from the more than £2,500 for Buscot Ward, at ‘Faze 3 band’, a rafﬂe and games including ‘name the “The virtual fracture clinic involves a the Royal Berkshire Hospital – to say discussion about the patient between a bunny’ and ‘play your cards right’. thanks for the special care they nurse and doctor who will decide the next received. The family made a special and emotional return to stage of treatment. The nurse then contacts

Twin girls Lilly and Daisy were born three months Buscot for the ﬁrst time since leaving and presented the patient to discuss the treatment plan. A 〉〉 premature at 27 weeks. The family live in Watford the cheque. Lilly and Daisy were full of beans and referral is made to the appropriate specialist 〉 but the twins were transferred to Buscot Ward as it about to celebrate their third birthdays. orthopaedic clinic or a physiotherapist for

their injury - in other words, we’re cutting was the closest available specialist unit. They ﬁnally Vicky said: “The staff did so much for the families 〉 went home, ﬁt and well after three months. out an unnecessary trip to the hospital for that we wanted to give something back. We are still the patient. The patient will be seen by the 〉〉 To express her thanks for the care they received, in contact with some of the other families who were right team, more quickly.” mum Vicky Flynn, organised a fundraising evening at here at the same time – everyone becomes very Members of the nursing team in the refurbished their local pub, the Fox and Hounds in Croxley close to each other." Tracey added: “If a patient prefers a face-to- clinic

Enjoyable Letters to the Trust Patient and Exemplary stay “The medical and understanding nursing care I received “The care I received was Kind and gentle “The staff were most patient was exemplary and I Excellent Care really good and if a stay in “Kind and gentle and the and understanding, I cannot could not fault any staff “Impressed by the way hospital could be enjoyed whole process went very praise them too highly.” at any stage.” the team worked well with no tears or upset. yours came close to it. The together, a valuable Communication was great standard of nursing and source of advice and and I was fully informed the physiotherapy was fantastic support throughout.” next steps”. Wonderful care and everyone was so Fabulous “We are so very, very grateful competent, friendly and “Excellent nurses, who both to and for the wonderful nice. The food was good treat me with great Perfection care and cheerful loving and the idea of having a care and respect. “Nothing short of perfection, their compassion, attitude of your staff”. communal lunch in the day Carole is a fabulous, knowledge, confidence, friendless, attention to detail room work really well, and professional nurse, etc could not have given us any more confidence.” the nurses were so cheerful always caring, with a looking after us that lunch warm understanding was always an enjoyable for the anxiety the Enormously reassuring time with access to the visit might bring.” High levels “It was enormously reassuring to me to be reminded of delightful garden.” the quality of care offered in this hospital. I would just of competence like to put on record my grateful thanks to all the staff “I was impressed by the involved, medical and non-medical alike – and to .”remind very high levels of you that you have reason to be proud of your staff Cheerful competence and “Efficient clockwork working of the ward, and this professionalism right up Outstanding continued with visits from the Geriatric, pharmacy, to the time of my At its very best Physios, and Research people. From the cleaners to the discharge; I would say “We were so impressed by each

“Thanks to The Royal kitchen staff, cheerfully smiling, to all the nursing staff

and every one of your team that this quality of care 〉〉 Berkshire NHS Foundation on Woodley ward, nothing was too much trouble.” shows a level of members’ outstanding care and Trust at its very best”. commitment that goes attention. We are so grateful for 〉

beyond ‘targets and such a positive experience, so we Thorough and thoughtful pay scales, and I hope wanted to particularly highlight “Their thorough and thoughtful responses to my 〉 you will be able to pass the team members who made Human concern questions, respect for my personal decisions and for the on my sincere my grandfather feel so cutting edge treatment which I received.” 〉〉 gratitude.” comfortable, and were so “Professional approach welcoming and friendly!” and human concern.”

Our radio star has all the answers Facts and figures • Hospital Radio Reading first took to A familiar voice at the Trust the airwaves in 1957 and has been is fast becoming something providing entertainment for patients regular face on national TV. at the Royal Berkshire Hospital ever Gerard Rocks – Chairman of since. the highly rated Hospital Radio Reading and host of • The volunteers spend many hours several programmes on the touring the wards, taking requests station – is becoming a quiz from patients – and they also provide superstar. a regular outside broadcast with live Gerard was a contestant on BBC2’s action reports on every Reading FC Two Tribes, hosted by Richard Osman, match at the Madejski Stadium. where he reached the cliffhanging • Gerard reveals that musical tastes are final round to compete for a £1,000 changing: “For years the most prize. But when the topic for the final popular artiste requested by patients round was announced, Gerard could has been Frank Sinatra, he’s been hardly believe his good fortune – it slugging it out with some other was about radio programmes! favourites – but this year he’s He said: “It was a real fluke to get a suddenly slipped down to third place! question on radio presenters as my Elvis Presley and Queen are now at final question, considering I've now the top of our ratings. The Beatles been doing hospital radio for 33 only manage sixth place behind years. I was very lucky!” And after Pharrell Williams and Abba. clinching the top prize, Gerard almost • And the most popular record? Again, left the show’s host lost for words after many years of patients when asked how he planned to spend the money – on the central heating requesting “My Way” by Sinatra,

there’s a new boy on the block. This boiler at home. 〉〉 year’s chart topper on the wards has TV quiz shows are becoming TV quiz star and Hospital Radio Reading presenter Gerard Rocks been “Happy” by Pharrell Williams. 〉 something of a habit for our hospital Fifteen to One – but I must admit I then I had got the bug.” ITV when along with two other Third place is claimed by Bette Midler

radio volunteer. He explained: “I disappeared without trace that time!” contestants Gerard shared the top and “Wind Beneath My Wings”. 〉 suppose being a teacher has always Gerard volunteered to take part in If you have a relative or friend in hospital made me keen to try and prove I Next it was answering questions with pilot programmes for TV quiz shows prize of £12,001. He explains: “One of 〉〉 know the answers. My ﬁrst the fearsome Anne Robinson on to keep his answering skills well the others put just a pound into the you can make a record request for them appearance on a quiz programme was Weakest Link. “I survived Anne honed. Then came BBC2’s pot – ITV rounded it all down to by emailing the team at in 1997 when I went on Channel 4’s Robinson and managed to win. By Breakaway, followed by The Chase on £4,000 and 33 pence each!” [email protected]

Our Rhodders – the Trust gives young people nation’s best on radio career help Hospital Radio Reading with patients and also included Young people are learning about volunteer Rhodri an interview with radio veteran careers in the NHS thanks to a “Rhodders” Buttrick has Tony Blackburn. joint project between the Trust been named the country’s top male The judges said: "Rhodri loved and Health Education Thames presenter broadcasting being there - infectious, funny, Valley. to patients. interesting and engaging. There's The Health for Youth initiative no doubt he will cheer-up It is the second time that Rhodri aims to inspire young people patients!" has been honoured by the who may not be aware of the Hospital Broadcasting After being presented with his huge range of careers that exist Association – last year he was award, Rhodri said: “Winning in the NHS. It also gives the runner-up in the same category. Gold is so encouraging, not just Trust an opportunity to ﬁnd out And it is the latest in a string of awards picked for me but for the team at HRR. Volunteering more about young people’s up by our radio station – Louise Croombs was at the Royal Berks allows me to use my love expectations and experience of named Female Presenter of the Year in 2011, of radio to help the patients. Simply by having modern healthcare, and a direct just 12 months after she was awarded the a chat at someone’s bedside and playing their way to promote public health Smiles all round as a group of teenagers learn the vital skills of CPR. accolade of Best Newcomer to the industry. messages. favourite tune, I’m helping to make their stay who may be in a young carer visited so far, have been in hospital a little easier.” Rhodri has been presenting the Saturday Arran Rogers – a matron at the role. incredibly supportive. The young request show for patients in the Royal Royal Berkshire Hospital – and people are thoroughly enjoying His audience includes listeners of all ages: Trudy described the visits: “On Berkshire Hospital on Hospital Radio Reading Trudy Crouch-Hyde, who lead the experience and the feedback “I’ve met an 88-year-old paratrooper and ﬁve afternoons, eight young for the past seven years. Currently he works the scheme, hope to been taught how to make loom bands by an people and their teacher were is excellent. They’ve been

freelance at “The Breeze” in West Berkshire as communicate with as many

eight year old.” invited in to the Trust to tour particularly impressed with the a producer, cover presenter and travel young people aged 12 to 22 in tours of A&E, Pathology, 〉〉 Chairman of Hospital Radio Reading and wards and departments. It gave presenter. As a freelancer he has also worked the community as possible. Outpatients, Pharmacy, Theatres fellow presenter, Gerard Rocks, paid his own them an exciting ‘behind the at a number of radio stations, including BBC Schools, charities, youth and the wards designed to be 〉 tribute to Rhodri: "I'm absolutely delighted scenes’ view of a hospital and

Radio 2, BBC Radio Berkshire and KISS FM in workers and youth groups have

with this award. Rhodders deserves it 100% as them the extensive support dementia friendly. Portugal. Rhodri admits that his ambition is to been invited to visit the hospital 〉 he embodies everything that's best in hospital network that helps the Trust to present a prime-time radio show. on a fact-ﬁnding trip.. They also “On some tours we’ve been able radio. He's always cheerful – you can hear his function. hope to reach young people who to run a clinical skills session 〉〉 The awards were judged on a ﬁve minute smile on the radio –- and never happier than may not currently be in “The tours have been a great where students learn CPR. This is audio submission showcasing the past year on when he's interacting with the patients. We're education or training and those success and staff in the areas really popular.” air. Rhodri’s entry focussed on his interaction very proud of him."

Using history to help older The Trust’s Long patients Service Awards recover at re-launched We are delighted to reintroduce the Trust’s Long Service Awards as a the Royal means of recognising the efforts and achievements of our staff who have contributed so much to Berks the Royal Berkshire over the years. They provide An innovative project with dementia, to talk about old experienced in their lifetime’. us with a platform to bringing history to life at memories, is a wonderful way to formally recognise and The museum staff brought in Royal Berkshire Hospital is bring back happy memories. It also say ‘thank you’ to our helping older patients helps us to facilitate conversations photographs from their long serving staff. recover. photographic collections to discuss with the patients, which is hugely Being recognised and feeling The project uses ‘reminiscence beneﬁcial in their recovery, as some jams and preserving and these acted valued at work are two of the therapy’ to bring back happy older people feel lonely.” as a stimulus to discussions fundamental factors that memories for patients. While The alongside traditional jam-making Phillippa Heath from the Museum contribute to a positive staff Museum of English Rural Life is of English Rural Life who jointly equipment. It was also an experience and we are delighted undergoing redevelopment, staff runs the session with the hospital’s opportunity to indulge in home- to reintroduce the scheme that

have been sharing historical artefacts made jams and scones. Care Crew and hospital Chaplain, we know is popular with staff and 〉〉 and photos relating to ‘A Year on the Lorraine Colam, says: “It is volunteers. Farm’ with Royal Berkshire Hospital’s The patients also enjoyed wonderful to be able to use our 〉 elderly care wards. reminiscing about the harvest. Staff who have achieved either

collections to stimulate memories

Historic photographs, corn dollies 20 or 30 years’ service are being Lyndsey Openshaw, Care Crew* and start fascinating conversations 〉 leader at Royal Berkshire Hospital, with hospital patients. All the and fruits and vegetables helped invited to celebrate their explains the beneﬁts: “Using sessions we’ll be running will relate bring back memories. Patients also achievement. Chief Executive, 〉〉 physical objects and pictures to to activities or events which many enjoyed watching a historic ﬁlm Jean O’Callaghan and Chairman, encourage older people, and those of the patients may have depicting harvest. Graham Sims, had the pleasure of speaking to many of these staff.

Helping cancer patients eat well

A recipe book packed with Manager at the Trust, who came up nutritious and tasty dishes with the initial idea and collaborated has been compiled for on the book with Lillian said: cancer patients by Lillian “Laminated copies of the recipes are MacDonald – a Macmillan dietician based at the Trust. available in the Berkshire Cancer The recipes are available Centre waiting areas and if patients free to cancer patients would like copies of the recipes they and their carers from the are available free from the BCC Trust. reception desk or the Macmillan Information Centre.” Most of the recipes are variations of old favourites which have been The book took ﬁve months to plan, adapted to contain high energy and analyse and produce, including – high protein for people who may be importantly – feedback from struggling to eat during their cancer patients. treatment. The dishes include main Lillian said: “The vegetable curry is meals and snacks. especially popular! When faced with Lillian explained: “It’s important for cancer, many people struggle to eat cancer patients to try to maintain or lose their interest in food. This their weight during chemotherapy can be difﬁcult for both patients and or radiotherapy. This can sometimes their families. However, good

be difﬁcult due to the side effects nutrition is an integral part of health of treatment. If patients are and recovery. This booklet has some 〉〉 struggling to eat sufﬁciently, it is simple, appetising ideas to entice 〉 important that what they do eat is patients to eat and drink, to help

highly nutritious. Eating well can them during and after treatment." help to make patients feel better and 〉 have more energy.” 〉〉 Dietician Lillian Liz Riddle, Outpatient Clinic and MacDonald with a copy of Macmillan Information Centre the recipe book

Members’ Open Day

Over 30 members attended showcased two mannequins from the meet Lionel Williams and hear about our Open Day Membership simulation centre with a presentation the history of surgery, anaesthesia, event on Saturday 19 board. They shared the recovery nursing and wartime medicine as well September 2015. process with the group and the care as advances in medicine. The event started with an informal given to the post anaesthetic patients. session in the Trust Education Centre Our next membership event will take where members had the opportunity to The other two groups were shown a place on the Saturday, 5 December meet some of our governors who ‘mock-up’ of a knee replacement 2015 at the West Berkshire Community accompanied members during the operation and had the opportunity to Hospital where the Medical Museum event. ‘play’ with surgical cement. They also staff will be giving a presentation on a received a demonstration of hip number of topics. The ﬁrst part of the event involved a arthroscopies for which the Trust is a The Theatres team and the Medical presentation given by the Orthopaedic Centre of Excellence. Theatres & Recovery team. Members Museum team are both looking then split into three groups. One group The second part of the Open Day forward to attending the Annual was shown the Recovery area where involved a visit to the Medical Museum Members’ Meeting in July 2016 to

Alice Jones and the theatres team where members had the opportunity to further showcase their areas of work. 〉〉

〉 〉 〉〉

Governor elections Register of Governors The following is the register of Governors of the Royal Berkshire NHS Foundation Trust. It is maintained by the Trust Secretary who can be contacted on 0118 322 5335 Elections are to be held to fill the Further information on the role and election posts of four places on the process will be available on the Trust’s Ms Jennie Ford** Council of Governors of the Royal READING SOUTHERN website once elections have opened. Berkshire East Federation of Ms Deborah Sander^^ Berkshire NHS Foundation Trust. OXFORDSHIRE Clinical Commissioning Groups The dates for the next round of Governor [email protected] Ms Caroline Bowder^^ [email protected] The Council of Governors holds the Board of Mr Martyn Cooper** elections are as follows: [email protected] Mr Sanusi Koroma* the Trust to account and represents the [email protected] Appointed by Reading Council for community, our stakeholders and over the ELECTION STAGE/OPTION 2 Mr Dave Dymond^ Racial Equality [email protected] 23,000 members of the Trust. The Council is Notice of Election/nomination open – VOLUNTEERS [email protected] Mr Jon Andrews^ Mr Ian Clay** responsible for some key actions such as Monday, 30 Nov 2015 Mr Peter Dooley* [email protected] [email protected] appointing the Chairman and non-executive Nominations deadline – Tuesday, 15 Appointed by Berkshire Carers Mr David Cooper^ Service directors, and the auditors. It also provides a December 2015 [email protected] STAFF [email protected] unique perspective on what patients and Notice of Poll published – Wednesday, 6 Vacant* Councillor Bet Tickner** public want of the Trust. January 2016 WOKINGHAM Health Care Assistant/Ancillary Appointed by Reading Borough The elections will be for the following Voting packs despatched – Thursday, 7 Mr John McKenzie** Council [email protected] Steve Sellwood^^ constituencies: January 2016 [email protected] Mr Tony Lloyd^ Administrative, clerical and Close of election – Wednesday, 27 January [email protected] management Councillor Bob Pitts** Public: East Berkshire & Borders x 2 Appointed by Wokingham Mr Paul Gupta^^ [email protected] 2016 Borough Council Public: West Berkshire & Borders x 1 [email protected] Declaration of results – Thursday, 28 Dr Charles McKenna^ [email protected] Medical and dental Staff: Health Care Assistant/Ancillary January 2016 Councillor Gordon Lundie** EAST BERKSHIRE [email protected] Appointed by West Berkshire Council & BORDERS Mr Hiten Patel^ Mr Jeremy Butler^ [email protected] Allied Heath Professionals/ Scientific [email protected] For further information, please use the following details: [email protected] Vacant^^ Vacant* Youth representative appointed

Ms Anne-Marie Probert^^ Vacant** by Wokingham Borough Council 〉〉 WEBSITE: www.royalberkshire.nhs.uk Nursing and midwifery [email protected] * Governor constituencies which are 〉 EMAIL: [email protected] WEST BERKSHIRE due for elections in 2015

& BORDERS ** Governor constituencies which PARTNER 〉 TEL: 0118 322 8600 Ms Gwen Mason^^ are due for elections in 2016 [email protected] Ms Wendy Bower** ^ Governor constituencies which are 〉〉 POST: Foundation Trust Membership Ofﬁce, Royal Berkshire NHS Mr Colin Lee MBE** Berkshire West Federation of due for elections in 2017 [email protected] Clinical Commissioning Groups ^^ Governor constituencies which Foundation Trust, London Road, Reading RG1 5AN Vacant ^ [email protected] are due for elections in 2018

Membership Committee

Terms of Reference

Role of the Committee

The Committee will, within the terms of the Constitution, develop, implement and keep under review a membership strategy for the Trust. It will also consider any dispute which arises with regard to membership of a constituency, of the Trust or the conduct of individual governors.

Composition

The Committee will be chaired by the Lead Governor when undertaking the disciplinary elements of its terms of reference. Any Governor may chair the Committee at other times.

The membership will comprise any Governor wishing to serve.

The Trust Secretary, and other Trust Directors as appropriate, will be in attendance to advise the Committee.

Quorum

The quorum will be three members.

Duties

The Committee will, having regard to the views of the Board of Directors on appropriate resource levels, make recommendations to the Council of Governors on the following

1. To develop a policy, implement agreed proposals and keep under review the Trust approach to engaging with the membership community

2. To recommend appropriate relationships and methods of communicating between Governors and the membership

3. To develop, implement and review, annually, a membership strategy for the Trust

4. To keep under review the membership of the Trust to ensure that the actual membership is representative of those eligible to be members of each constituency

5. To oversee preparations for the Annual Members Meeting

6. To prepare an annual report for the Council and the annual members meeting with regard to the steps taken to secure representative membership, the progress of the membership strategy and any changes to the membership strategy

7. To consider any disputes concerning membership of a constituency, right to membership of the Trust and the conduct of individual governors

8. To produce an annual work plan, for approval by the Council of Governors, setting out how the Committee will discharge its responsibilities.

Agenda Item 6

9. To seek the views of members and the public on material issues being discussed by the Trust

10. To conduct arrangements for collecting and reviewing views of members and the public on key issues and their experience of the Trust in general

Review

The Committee will review these terms of reference annually, making recommendations to the Council of Governors as appropriate.

Approved by the Committee:

Approved by the Council: