Annual Report Report
2007
of
the University Librarian
The University Library for the year 2007
Zealand
of Auckland | New University
The
The University of Auckland Library | Te Tumu Herenga
Report of the University Librarian
For the Year 2007
1. Overview: Janet Copsey
The year did not start well. On the first day back after the Christmas closure the Special Collections Librarian discovered that there had been a major break-in to the General Library which had resulted in the loss of the Oxford Lectern Bible, a recently installed Goldie painting, and a framed set of Colin McCahon manuscript poems. The Special Collections Librarian and the Associate University Librarian (Faculty Services) worked closely with the Police and by year’s end the stolen items had all been returned; sadly the Bible was quite damaged and needed extensive conservation treatment.
Unfortunately security and behavioural problems continued to be a theme throughout 2007 in the libraries and the information commons facilities. A security guard was employed to be on duty for much of the extended day in the General Library and also to patrol the Kate Edger Information Commons later in the evening; this helped reduce the number of more serious incidents. Security phones were installed on each floor of the General Library and additional security cameras are planned for installation in 2008.
On a more positive note the Library’s Voyager tutorial, Te Punga, was awarded second prize in the annual LIANZA 3M awards and the Engineering Library won first prize in the Education Division of the NZ Institute of Architects Resene Awards for Architecture.
Four Library staff won General Staff Excellence awards – Rachel Chidlow, the Short Loan Collection Manager, won the “Excellence in Leadership” category, and Leonie Hayes, Yin Yin Latt and Vanessa Newton-Wade, from the Digital Services ResearchSpace team, won the “Excellence in Innovation” category.
The Library conducted the LibQual+® survey mid-year. The main points that emerged were that undergraduate students perceived that there was less than the desired minimum of space for group learning and study, while postgraduate students perceived that there was less than the desired minimum quiet space for individual work. One thread that was particularly positive was the support for the subject librarian service. Another positive aspect was the number of appreciative comments about access to e- resources and the amount of resources available; these comments were often from students and staff who had worked or studied in other institutions.
There continued to be strong institutional commitment to investment in the Library’s collection. Another milestone was reached with over 60% of the collection allocation being spent on electronic journal subscriptions, e-books and back-file sets of digitised materials, primarily journals.
Total loans decreased from 1,178,772 in 2006 to 1,137,662 in 2007 but this was not unexpected with the ongoing annual decreases in the purchase of printed material. Not unsurprisingly there were significant increases in the use of web resources, including a 128% increase in the number of views/downloads from the Electronic Course Materials collection - 826,094 in 2007 compared to 362,697 in 2006. This was
- 2 - partly attributable to the 31.5% increase in requests for material to be digitised for access via the service but still represented a significant rise in use of the materials by students.
The increase in use of the Electronic Course Materials is also likely to be partly attributable to a pilot project which the Library ran throughout 2007 whereby subject librarians migrated 24 LEARN course resource pages into the Cecil Learning Management System in order to trial new ways of presenting course-specific library materials to students within the context of their academic courses. Feedback from students, academic staff and library staff indicated that locating library material within the Cecil environment was very well received; the Library intends to increase accessibility to Library materials within Cecil in 2008.
The number of Library website sessions, including LEARN, increased from 5,052,893 in 2006 to 5,783,910 in 2007. New RSS services, providing electronic notification to staff and students, were launched for new books, new e-journals and new databases at the start of the year; RSS feeds from the ResearchSpace institutional repository and the new Library blogs were initiated later in the year.
2007 was an outstanding year for progress with in-house digital content initiatives. The most visible initiative was the development of a new set of pages - New Zealand & Pacific Digital – which were linked from the front page of LEARN with the goal of providing improved access, both locally and internationally, to the Library’s local digital collections. The new gateway was officially launched by Professor Dame Anne Salmond in July at an event attended by members of the Library and Information Advisory Commission, the National Librarian, members of the Polynesian Society and University staff.
Another major initiative was the progress made with the establishment of the DSpace institutional repository - http://researchspace.auckland.ac.nz - a project that was made possible through funding from a Tertiary Education Commission eCDF grant for which the University of Auckland Library was the lead partner in association with the Canterbury and Victoria University Libraries. By year end over 575 PhD theses were freely accessible via Google and other search engines, as well as via the National Library’s new Kiwi Research Information Service gateway – http://www.nzresearch.org.nz, which had been developed in consultation with the university libraries. A further 1000+ PhD theses were digitised and awaiting access consent decisions.
Members of the Digital Services team, together with the team members in the IT Directorate, did an outstanding job in replacing the previous Endeavor Inc suite of software programs with the equivalent Ex Libris offerings as three separate projects throughout the year. Despite the size of the project, owing to the thousands of electronic resource vendors involved, the LEARN link software was able to be replaced relatively seamlessly and the SFX Open URL Resolver software was installed in the first quarter of the year. The associated MetaLib federated searching tool replaced the EnCompass software in the third quarter of the year and will go live with various subject collections early in 2008. Mid-year the new DigiTool software was installed and proved immediately useful as a suitable software environment for the pilot project to develop an enterprise media repository.
The year ended on a positive note with the University’s approval to invest in the new PRIMO software from Ex Libris and with a grant from colleagues in PRDLA (Pacific Rim Digital Libraries Association) which will allow the Library to continue the project to digitise the older volumes of The Journal of the Polynesian Society. Implementation of the PRIMO software later in 2008 will allow the Library to improve access via one interface to the Library’s increasingly fragmented print, electronic, audio and video resources in a Web 2.0 environment.
- 3 - The services provided through the Information Commons facilities continued to have a high profile internationally with two overseas universities bringing teams to visit to learn more about The University of Auckland approach to service provision as part of their own planning for similar services. The Assistant University Librarian (Information Commons & Learning Services) was also invited by the Victoria Association of TAFE Libraries and the Hong Kong University of Science and Technology to speak at Learning Commons’ conferences in April and December respectively.
A new Library Strategic Plan was developed for the period 2008 – 2012, together with a 2008 Annual Plan which was informed by both the Library’s Strategic Plan and the overall University Strategic Plan.
Four long-standing staff members retired during 2007 - Mag Furlong from the Cataloguing team, Gail Keefe, the Fine Arts Librarian, Nicole Jackson, a Subject Librarian in the Fine Arts Library and Jenny Hart, who had been for many years the manager of the Short Loan Collection and more recently the Indexing Librarian. The Library also lost a respected colleague, Shelley Taylor, Library Manager - Arts Information Services after a long illness.
2. Finance: Lynn Talaic
The 2007 collections expenditure was $16,795,519; commitments are not included which is a change from previous practice. $2,346,679 was spent from the operational budget on leased electronic resources, with the remaining funds being spent on print and electronic items that were capitalised. There was a capital budget of $1,401,138 for software, computers, printers, microtext machines and other equipment; $760,000 was for replacements of PCs which had reached the end of their three year lease.
Expenditure on people costs was close to allocated budget. Operational costs were below budget, reflecting savings in utilities and actual costs of leases.
Collection expenditure was managed according to fixed-rate foreign exchange figures throughout the year which caused some challenges for the Library as Voyager Financials and Peoplesoft Financials reported different expenditure.
Revenue decreased by $132,589 compared to 2006, with the decreases coming from interloan and document delivery, fines and photocopying; Bindery income also decreased slightly against 2006 figures - $258,477 in 2007 versus $264,090 in 2006. The Library also received revenue from contracts with Auckland District Health Board, AUT, UniServices and other University departments, and from Associate Members, as well as grants, donations and interest on trust funds.
3. Collections
Overview of expenditure
77% of the collection funds were committed to print and electronic serials, databases and e-books on subscription and 23% of the funds committed to monograph purchases; this compared with 67% of the funds being allocated to serials and 33% on monographs in 2006. This change reflected the increasing availability of e-book collections on subscription which meant the total number of monographs acquired actually increased. 61% of the collections budget, as compared to 54% in 2006, was spent on electronic materials as opposed to print, microform, etc. with 98% of that expenditure being allocated to electronic serials, databases and e-book collections, and 2% to e-books purchased individually.
- 4 - Notable print and microfilm items added to the collection included:
Chaucer, Geoffrey. The Canterbury tales : the new Ellesmere Chaucer facsimile (of Huntington Library MS EL 26 C 9). Tokyo : Yushodo Co. ; San Marino, Calif. : Huntington Library Press, 1995.
China through Western eyes… Part 8, Diaries, notebooks and writings of Rewi Alley (1897-1988) from the National Library of New Zealand [microfilm]. Marlborough : Adam Matthew, 2004.
Dalrymple, Alexander. An historical collection of the several voyages and discoveries in the south Pacific Ocean… London, : Printed for the author; and sold by J. Nourse ... ; T. Payne ... ; and P. Elmsley ..., MDCCLXX-MDCCLXXI [1770-1771]
Delano, Amasa. A narrative of voyages and travels in the northern and southern hemispheres : comprising three voyages round the world together with a voyage of survey and discovery, in the Pacific Ocean and Oriental Islands. Boston : Printed by E.G. House for the author, 1817.
Foreign Office files for China, 1949-1976 [microfilm] :(Public Record Office class FO 371 and FCO 21). Marlborough : Adam Matthew, 2000-2001.
MacGillivray, John. Narrative of the voyage of H.M.S. Rattlesnake, commanded by the late Captain Owen Stanley, R.N., F.R.S. &c. during the years 1846-50. London : T. & W. Boone, 1852.
Voyage de découvertes de l'Astrolabe : éxecuté par ordre du Roi pendant les années 1826-1827-1828-1829 sous le commandement de M.J. Dumont d'Urville. Botanique / par MM. A. Lesson, et A. Richard. Paris : J. Tastu, 1832-1834.
New manuscript collections acquired included:
Liava’a, Christine. Clipping book re Tonga Civil Servant's Strike, August - September 2005. 2005.
Shakespeare, William. A selection of Shakespeare's sonnets read in Maori by Merimeri Penfold and in English by Mac Jackson, Michael Neill, and Jan Kemp [sound recording]. 2006.
Media Aware. Further records. 1990s.
Douglas, Gwen. Reminiscences of Sir William Jordan [oral history transcript]. 2004.
Vowles, Jack. Records relating to the New Labour Party. 1988-1991.
University of Auckland. Dept. of External Relations. Public Relations Division. Photographs. 1876-1998, bulk 1970-1998.
Clay, Marie M. Papers. 1970s-ca 2006.
E-Books
2007 saw significant growth in the Library’s e-book collections and this trend is expected to continue in the coming years. Following protracted negotiations with the publisher, the Library accepted an offer from Springer Verlag covering all its English language monographs that were in publication in 2007. The package included a substantial number of 2005-2006 imprints as well as all Springer’s Lecture Note series
- 5 - and many electronic reference works. At the end of the year Voyager held records for 9,957 e-books on the SpringerLINK platform. A consortium offer for 2008 was also accepted, and access to an additional 3,340 titles will become available on publication next year. The SpringerLINK e-book collection included works on a wide range of subjects, with an emphasis on computer science, mathematics and statistics, physics, bioscience and medicine, and business and economics.
Towards the end of the year a similar arrangement was negotiated with Elsevier, providing for a package of over 7,000 e-books on the ScienceDirect platform, with around 500 new titles expected in 2008. Access was enabled in December, and bibliographic records and links will be loaded into Voyager early in 2008. The Elsevier book list is almost entirely scientific and technical, with particular focus on engineering, computer science, biochemistry, the earth sciences, genetics and neuroscience. The deal with Elsevier also included an update to the Referex collection of engineering books on the Ei Village platform. This comprises an additional 1,228 works published in the period 2000-2007, some of which are also available on ScienceDirect. MARC records for the Referex set are expected early 2008. Other important e-book collections acquired in 2007 include over 700 works published by the Royal Society of Chemistry, and the SIAM Reference Collection, comprising around 300 books published by the Society of Industrial and Applied Mathematics.
New online reference sources made available to users in 2007 included Bibliographic Index Plus, a cumulative bibliography of bibliographies, and Book Review Digest Retrospective, providing review excerpts and summaries of around 300,000 books published 1905-1982. Important individual online reference works included Comprehensive Glycoscience, the Encyclopedia of Mathematical Physics, and Comprehensive Organometallic Chemistry III, all on the ScienceDirect platform.
Other significant online resources acquired in 2007 include Defining Gender 1450- 1910, a collection of original documents relating to gender studies, published by Adam Matthew; Orlando’s biographical information on British women writers; the ITER Gateway collection of scholarly databases for medieval and renaissance studies; the online version of the Historical Statistics of the United States, from Cambridge University Press, which included over 37,000 data series and Mass Observation Online which provides reports, surveys, diaries, photographs, and other material from the Mass Observation Organisation for the period 1937-1972, together with interpretative essays.
E-Journals
The Library continued to strengthen its electronic journal collection throughout the year, building on progress made in the period 2002-2006. At the end of December there were 30,694 individual e-journal holdings linked from Voyager, of which 2,596 (8.4%) were added during the year.
The current Blackwell Publishing journal collection was catalogued and linked in the early months of the year, providing online access to most titles available via the Synergy platform. Acceptance mid-year of a consortium offer from Sage provided access to most journals on that publisher’s platform. Together the Blackwell and Sage contracts substantially strengthened the Library’s social science holdings, providing current access to 560 titles not subscribed to in 2006. Online access to a complete set of Kluwer Law International titles replaced individual print subscriptions in 2007, and at the end of the year individual subscriptions to the University of Chicago Press (UCP) and World Scientific journals were dropped, to be replaced by online packages that will provide 10 new titles from UCP and 85 from World Scientific.
The full-text version of the International Index to Music Periodicals was enhanced with the addition of International Index to Performing Arts (IIPA Full-Text) covering theatre,
- 6 - dance, film, the arts and entertainment industry. IIMP and IIPA can be cross-searched and together index over 600 periodicals and provide full-text articles from more than 200 titles.
The Library was fortunate in being able to continue strengthening its electronic back- files during 2007, building on the significant investment made during 2006. The most significant single collection acquired was the complete journal back-file from Blackwell Publishing. Available on the Synergy platform, when complete, the collection will offer back coverage of over 480 journals across a wide range of subjects. At the end of the year 57% of the data had been released and catalogued. The remainder of the collection will be linked from Voyager as it becomes available during 2008-2009.
Journal content on Wiley InterScience was enhanced through the purchase of eleven back-file collections mid-year through the Library’s strategic funding initiative. Comprising over 100 titles in business & management, civil engineering, communication technology, and earth and environmental sciences, it builds on the 24 Wiley back-file collections purchased in 2003-2006. Towards the end of the year eleven supplementary back-file collections were purchased from Elsevier as well. In general these cover journals that transferred to Elsevier from other publishers after the original back-file collection was developed.
The Library subscribed to JSTOR’s latest module, Arts & Science V, which focuses on philosophy, history, classical studies, religion, art history, language and literature, and will comprise around 120 titles when fully released in 2009. Similarly, Periodical Archive Online (PAO) was updated with the purchase of module VI, supplementing modules I-V acquired in previous years. When completed early 2008 PAO VI will provide a back-file of 75 social science and humanities titles. Users currently have access to all JSTOR and PAO content. British Periodicals (BP) II was purchased from ProQuest, supplementing BP I, acquired last year. Together they will provide fully searchable facsimile editions of around 500 periodicals published in the United Kingdom from the seventeenth to the early twentieth century. The subject focus of BP II is literature, music, art, theatre, archaeology, and architecture. The first segment of BP II was released late 2007 and will be catalogued and linked from Voyager early in 2008.
Other purchases include the Economist Historical Archive, a searchable database published by Gale Cengage Learning containing all issues of the Economist from its inception in 1843 through 2003, and 19th Century British Library Newspapers, also from Gale. The latter is a searchable online database, comprising 48 newspapers, selected by a British Library editorial board to represent nineteenth century Britain. The Library was also able to take advantage of pre-publication offers on journal back- issue packages scheduled for release in 2008, from Emerald, Lippincott Williams & Wilkins, Sage, and Taylor & Francis among others.
Development of local digital collections
In addition to the purchased materials, the Library continued to focus on the development of unique digital collections that would enhance the teaching, learning and research environment at the University of Auckland as well as provide open-access electronic publications for use by the wider national and international community.
Key initiatives included:
The Journal of the Polynesian Society - The University Library has permission from the Polynesian Society to digitize the first hundred years of its Journal. Sixty-five volumes until 1992 remain to be digitized and this will continue in 2008; at year end 35 volumes from 1892 to 1925 were available online.
- 7 - Early New Zealand Books - Steady progress continued in 2007 with a total of 78 volumes accessible online, compared to 54 volumes at the end of 2006. Substantial additional work was done on creating PDF copies of chapters of earlier books and reconfiguring the browse list to present the books in chronological order.
Cuthbert Photograph Collection - A discrete collection of 73 photographs of Fanning Island were imported to the DigiTool production server together with metadata from the Special Collections DBTextWorks database. There are no further photographs for this collection which is now freely available on the web.
INZART- Two existing Fine Arts databases, the New Zealand Art Journals Index and New Zealand Art Press Cuttings Index, were amalgamated to form INZART, one index with a total of around 80,000 records. New data entry, search and display screens were produced and a project initiated to bring the indexing up-to-date with a view to launching the new index early in 2008.
New Zealand Literature File - This popular resource about New Zealand authors, presently or previously taught by the University’s English Department, was converted from static HTML files to a SQL database as a summer project over 2007/2008 with client interfaces scheduled to be completed in early 2008.
NZ Electronic Poetry Centre (nzepc) website – Enhancement continued in 2007 in collaboration with the English Department and AUP. Two issues of nzepc's Ka Mate Ka Ora: A New Zealand Journal of Poetry and Poetics were published. Other significant content added included the launch of Fiona Farrell’s author page, the Great NZ Digi- Poem competition, Tapa Notebooks by Laurie Duggan and Selina Tusitala Marsh and Pasifika video collections for Albert Wendt, Sia Figiel and Tusiata Avia. Web sessions rose from 409,624 in 2006 to 610,051 in 2007 with a significant number of these “hits” coming from overseas sites.
OFFStats & NZStats – Two separate resources for statistics information were previously available on LEARN as static HTML web files. The decision was made to convert these into one SQL database designed to manage and update data on both information resources. Over 4,000 web links were de-duplicated and migrated from the web pages. The final outcome will be two websites with their own URLs which will be relaunched in early 2008.
ResearchSpace – The University’s open access institutional repository for digital theses and research outputs had 1,688 theses deposited as of 10 January 2008, compared with 262 items at the end of 2006. Thirty percent of the collection was fully accessible via the web as a result of authors’ consents.
4. Donations: Linzi Edwards
Donors continued to make a significant contribution to the development of the collections and the Library is grateful to all of them, both institutional and private. Major donors to the University Library in 2007 were Maartje Abbenhuis, Frank Blackwell, Raymond Danowski, Pat Northey, Mike Taggart and the Estate of Martin Webb, as well as three law firms, Bell Gully, Cairns Slane and Russell McVeagh. A list of donors is included in Section 15 of this report.
5. Accommodation: John Hayward
2007 was the quietest year for some time with regards to accommodation projects. The start of the year saw the completion of the modifications to the Audio Visual Library that were the result of the building of the new stairs from Commerce C Building to the new Owen G. Glenn Building. These were necessary to facilitate pedestrian
- 8 - flows. The end result was slightly less floor area and a chance to rationalise layouts and cabling.
The refurbishment of the Music library which was started at the end of 2006 continued into the New Year. The Library was painted, lighting was upgraded, and areas of carpet replaced. The installation of sun filter blinds and an upgrade of signage completed the project. The opportunity was taken to improve conditions in the Listening Room with changes to built-in furniture. Additional shelving was installed in the reference and serials areas.
A new Lending Desk and an associated Enquiries Desk were installed on level G of the General Library in time for Semester I. The Lending Desk incorporated a system which allowed the height of the individual work areas to be adjusted so that they could meet the ergonomic requirements of a wide variety of staff. Provision was made for the future installation of self-check units.
As a result of an increase in security-related incidents, phones were installed on each level of the General Library. These phones connect directly to the Lending Desk with a default to Security. Staff can now respond more quickly if an incident is reported. The installation of security cameras on each level is being investigated.
Business and Economics Information Services staff were delighted to be able to set up the Business Information Centre in the newly completed Owen G. Glenn Building which houses the Business School. The Centre provides a quiet ResearchSpace for Business School staff and postgraduate students. Services are provided during normal business hours and include support and advice in using a wide range of financial and other business databases. A small selection of current business magazines, journals and newspapers are available for browsing. The Centre also holds New Zealand company annual reports. The new space is very attractive with comfortable chairs and study spaces and expansive views towards the harbour.
The annual capacity survey highlighted the increasing pressure on shelving capacity. Many libraries have little space remaining for collection growth with the collections requiring constant review. Additional shelving was installed in the Music, Architecture and Fine Arts Libraries in order to ease overcrowding.
The Library continued to survey levels of occupancy within libraries and five surveys were completed during the year. Although these can only provide snapshots of usage they do show that pressure on seating has eased since the opening of the Kate Edger Information Commons and the extended Engineering Library.
There was no further progress on plans for the proposed new libraries for Law and Tamaki but workshops and preliminary meetings with architects were held about future developments for the Philson Medical & Health Sciences Library.
6. Human Resources and Staff Development, Puna Tangata Whakahiki Pūkenga: Carol Catley
Human Resources
In 2007 additional responsibility for HR matters was delegated to the University Librarian. As a result, the Library HR Manager and HR Administrative Assistant have undertaken responsibility for HR tasks that were previously performed by the Central HR team. These included managing all aspects of the recruitment for Library staff including offers of employment and variations to employment. This has had a significant impact on the HR Administrative Assistant position and the operations of the Library’s central administration team. With the implementation of the University’s HR management system HR Connect+, which is expected to go live later in 2008, it is
- 9 - clear that there will be more HR tasks and responsibilities devolved to the Library and this is likely to have further staffing implications.
The Library HR Manager and HR Administrative Assistant have been included in regular HR Team meetings. This assisted in keeping the Library informed about HR process, procedures and other changes and in the development of closer relationships with the central HR team.
In accordance with University HR policy, the Library reassessed how some staff (such as shelvers, shelf readers and desk assistants) could continue to be employed in part- time positions and an increased number of staff were offered fixed-term or permanent part-time contracts.
Staff Development
The Library Staff Development Advisory Group was formed during 2007 and started meeting in May. The terms of reference required the group to promote and encourage professional and personal development of Library Staff. The first task that the group undertook was a thorough analysis of job descriptions throughout the Library to identify knowledge, skills and attributes that staff require. The skills and attributes were then divided into eight main areas forming a staff development matrix. After consultation with senior Library management and the Faculty Services, Access Services and Digital Services teams, work commenced on identifying and prioritising staff training needs to implement a new training programme for delivery in 2008.
The Library Staff Development Advisory Group also formed a project group to review how the Library inducted and provided orientation for new staff. Recommendations for a new orientation process were made to senior Library management mid-year and introduced late in 2007. The new programme includes an introductory seminar together with tours of the General Library, focusing on Asian Languages, the Map Collection and Special Collections, as well as a tour of the Kate Edger Information Commons. In addition, information provided to new staff about the Library was updated and revamped. Each new staff member now receives a personalised folder, with information about working in the Library, together with a welcoming letter from the University Librarian.
As a result of staff changes in the Information Commons group in 2007, it was agreed that the Library’s Learning Services team would take greater responsibility for the professional development and training of Library staff in close collaboration with the Library Staff Development Advisory Group and the Library senior management team. A series of information literacy and IT literacy training programmes were organised for Library staff in 2007. The team offered 29 sessions and 361 Library staff members attended these sessions; the figures include multiple attendances by staff. Programmes included “Teaching skills training for new library course presenters” and “E-skills”, which was attended by over 130 staff who rated the course highly. As well as attending IT and Information Skills workshops and seminars organised by the Library’s Learning Services team 50 staff took advantage of the University’s IT Literacy programme attending 96 courses; this was almost double the number who attended in 2006.
During 2007 there was a limited range of staff development programmes offered by the central University HR team, but staff did take advantage of some specific courses such as time management and effective business writing. They also attended First Aid courses and six staff members either gained a First Aid certificate or completed a refresher course. In November 2007 three staff members attended a two day pilot programme “Introduction to Managing People”. Library staff also continued to participate in leadership programmes offered by the University.
- 10 - Staff continued to attend a wide range of conferences and seminars both in New Zealand and overseas, with fourteen staff members attending the annual LIANZA Conference in Rotorua. The Library funded travel and participation for one staff member to attend the Aurora Institute, a leadership programme for young librarians, held each February in Australia.
The Library continued to actively support Maori and Pacific Island staff who wished to enter the library profession by offering two scholarships to complete the MLIS offered through Victoria University of Wellington. One Maori scholarship holder successfully completed his study at the end of 2007 and another is part way through his studies. Unfortunately the Library has yet to receive an application from a Pasifika staff member.
After a chance conversation with the Recreation Centre Manager, the Library and the Recreation Centre worked together to plan and deliver a fitness programme for Library staff. It also included two seminars for staff on good nutrition, health and wellness. The programme was so successful that two more eight-week programmes were arranged and it became a model for other areas of the University.
The annual half-day Library Perspectives seminar for library staff was held again in February with over 100 attendees from around the Library system. Regular Library Update forums were also continued and staff reported back on conferences that they had attended, projects that they were working on and in some cases passed on information regarding technical and communication developments in library related areas. All sessions were very well attended.
7. Contracts and other external relationships
A new contract for service, rather than a strategic partnership, was implemented over the course of the year in association with senior executives from Auckland District Health Board (ADHB). Changes included moving ADHB employees from a separate system to the Library’s Associate Membership scheme, and the delivery of ADHB- purchased databases via two systems, one for desktop access in ADHB premises and one for access external to ADHB premises, both of which required use of a University- assigned NetID. Over 1100 ADHB employees signed up for Associate Membership during the year.
Access and exchange agreements were renewed with the libraries of AUT, HortResearch Ltd, Landcare (at Tamaki), the Auckland Museum, the Auckland Regional Council (ARC) and the Auckland City Gallery.
Students and staff teaching on the University@Manukau Programme continued to have access to the collections of the University Library electronically, in person, or via a courier service which delivered books and documents to the Manukau Institute of Technology (MIT) Library. The Theology Library Committee, comprising the librarians from the institutional partners in the Theological Library Consortium, and academic staff who contribute to the degree programme, continued to meet regularly.
There continued to be contractual agreements for specially tailored library services with the International Office for externally taught foundation studies programmes, with Uniservices, the Center for Continuing Education and the Faculty of Education for various contract education groups as well as with the Leadership Institute within the Business School.
The University Librarian was appointed to the Library and Information Advisory Commission (LIAC) in late 2006 for a three year period and participated in three meetings over the course of the year, including hosting a two-day meeting at the University of Auckland at the end of July. The Library and Information Advisory
- 11 - Commission is an advisory body on the role of library and information services in New Zealand which reports directly to the Minister responsible for the National Library.
The University Librarian also became Chair of CONZUL, the Council of New Zealand University Librarians, for the January 2007 – December 2008 period. The first meeting for the year was held in late March at The University of Auckland and was followed by a full-day Collection Practices Forum with at least two representatives from each university and a senior representative from the National Library of NZ. A formal contract has been developed between the universities and the National Library for the development of a shared approach to collection retention, initially of printed bibliographic indexes that are also held in electronic format, although work has begun on considering options for print journals where university libraries also hold the electronic version.
CONZUL appointed the Associate University Librarian (Faculty Services) to be their representative on the Council for the Humanities. The Associate University Librarian (Access Services) continued as the editor of the NZ University Library Statistics, the CONZUL representative on the CAUL Statistics Focus Group and as the tertiary representative on the Joint Standing Committee on Interloan which is managed through the National Library. The University Librarian continued as one of the three CONZUL representatives on the Te Puna Strategic Advisory Committee (TPSAC) which oversees the collaborative union catalogue for New Zealand.
The University Librarian as Chair of CONZUL was funded to represent CONZUL at the twice-yearly meetings of the Council of Australian University Librarians (CAUL). The first meeting, which the University Librarian attended, was held in Melbourne after EDUCAUSE Australasia in early May 2007. The second meeting was held in Adelaide in September but the University Librarian was unable to attend.
The University Librarian as Chair of CONZUL, together with members of the Ira institutional repositories project which was funded by TEC and led by the University of Auckland Library, developed and organised a second Institutional Repositories forum for all NZ universities and selected polytechnics who had developed institutional repositories or had initiatives underway; several staff from the National Library also attended, including the Chief Executive. The seminar was a considerable success with over 80 librarians, IT specialists, institutional repository coordinators and research office staff being able to share knowledge and ideas. The first DSpace user group meeting was held the following day with representatives from all the universities present.
The University Library, along with the other university libraries, was a partner with National Library in the development of a new Kiwi Research Information Service (KRIS) – www.nzresearch.org.nz. This service provides a gateway to open-access research documents produced at universities, polytechnics and other research institutions throughout New Zealand. It harvests metadata from specified websites including metadata from the University of Auckland Library’s ResearchSpace repository. The University of Auckland repository is also harvested by a number of other search engines with most of the access to the repository coming via Google. CONZUL successfully lobbied for a governance board to be set up to oversee the new KRIS service, and this is now chaired by one of the CONZUL members.
Late in 2007 the New Zealand Law Society invited the University Librarian as an independent library professional to join their newly-formed Libraries Board, the purpose of which is to oversee the development of a whole-of-country library service to all Society members where previously services had only been provided by the larger district law societies.
The University Library is well represented on the National Digital Forum (NDF) Board with the Library’s Digital Services Manager serving as Chair and the Assistant
- 12 - University Librarian (IT) also a member. The NDF is a coalition of museums, archives, art galleries, libraries and government departments working together to enhance electronic access to New Zealand’s culture and heritage. The Board has actively been working on aligning its activities with the New Zealand Digital Strategy, particularly the content strand.
Representatives from the University Library attended quarterly meetings of the Auckland Heritage Libraries and Archivists Group (AHLAG), which has a focus on shared issues around preservation, storage, disaster preparedness and cooperative initiatives. The University of Auckland Library hosted the spring meeting which included a visit by the Minister for Archives and the National Library.
The Special Collections Librarian represented the University Library on the Archives and Records Association of New Zealand (ARANZ) Conference Committee for the July 2007 conference which was held at the University of Auckland City Campus during the inter-semester break.
The University Librarian and Assistant University Librarian (IT) attended the annual PRDLA (Pacific Rim Digital Library Alliance) Conference, at the University of California Berkeley in October, and gave a presentation on the Oceania Digital Library project. The three partner university libraries, The University of Auckland, University of Hawaii and University of California, San Diego, were successful in obtaining US$50,000 from PRDLA to be split among the libraries for a pilot site with sample digitised materials. These funds will allow the University Library to digitise further volumes of the Journal of the Polynesian Society in 2008. The University Librarian agreed to become a member of the PRDLA Steering Group for the next two years as PRDLA has asked the University Library to host the 2009 meeting in Auckland.
Both the University Librarian and the Associate University Librarian (Faculty Services) represented the University of Auckland Library on the 2008 IATUL (International Association of Technological University Libraries) Conference Planning Committee; the Conference will be held at AUT in April 2008. The Associate University Librarian (Faculty Services), together with the AUT and Massey University Librarians, attended the 2007 IATUL Conference in Stockholm in June to promote the Conference in Auckland.
Other international profile raising activities included the Assistant University Librarian (Information Commons & Learning Services) being invited by the Victoria Association of TAFE Libraries and the Hong Kong University of Science and Technology to speak at Learning Common conferences in April and December respectively about the University of Auckland Library’s Information Commons model and associated services. There was again a number of international visitors wanting to learn more about the design and delivery of Information Commons services, including the University of Hong Kong and Exeter University, both of whom had facilities on the drawing board.
The Science Information Services Manager was elected President of the Australasian Chapter of the Special Libraries Association (SLA), which is based in the USA. This involved two trips to the States to represent the Chapter, one of which was funded by the Association. The second trip was to the SLA Conference at which the Science Information Services Manager presented on the University of Auckland Library service.
In April, while on leave in China, the Learning Services Manager was invited by the China Library Association, the Chinese Academy of Sciences, Fudan University, Shanghai Jaio Tong University and Tsinghua University to present seminars on information literacy and the University of Auckland Library services. These presentations were very well received and invitations were consequently extended to the University Librarian to visit a number of universities in 2008 to speak about client services at the University of Auckland Library. The Chinese Resources Librarian was
- 13 - also invited to speak at a Digital Library Conference in Guilin in August on metadata interoperability.
Other participations in international research library conferences and networks, many of them externally-funded, included a presentation at a conference in Croatia on the implementation and use of Voyager which was combined with some consulting work for the National Library of Croatia; a presentation at the International Voyager User Group in Chicago on the University of Auckland’s methodologies for extracting bibliographic, holding and authority information from within Voyager to create customisable reports for library staff for collection analysis purposes; a presentation at the International Indigenous Librarians Conference in Brisbane, Australia which was followed with a fully-funded invitation to provide “whanau” support for the incoming American Library Association President, Loriene Roy, the first American Indian Librarian to be appointed to that role.
In addition, the Interlibrary Services Manager, together with a technical specialist from the National Library, was the author of a paper "ISO and I reap: lessons learnt from Antipodean implementations of the ISO-ILL protocol" published in the international journal Interlending & Document Supply in 2006 which was subsequently awarded a Highly Commended Award in 2007 from the publishers Emerald as one of the best papers of the year published in that subject.
8. Library Committee
The Library Committee met four times during the year, chaired by Deputy Vice Chancellor (Academic) Professor Raewyn Dalziel. Members of the Committee were Professor Bruce Baguley/Professor A Gunn, Dr A Calder, Dr V Carpenter, Ms J Copsey, Dr M Gunder, Ms S Klinger (AUSA), Professor R Le Heron, Assoc Professor V Kecman, Professor J Morrow, Professor D Petrie, Dr R Poskitt, Ms H Renwick, Professor D Russell, Dr E Schoeman, Mrs E Tollan, Assoc Professor L Tyler, Ms J Wild, Ms C Wilson.
9. Access Services: Chris Wilson
Closer integration of centrally-based team members with other parts of the library system continued in 2007 with the contribution of cataloguing expertise to various projects in Fine Arts, Special Collections, Asian Languages, FTVMS (Film, TV and Media Studies), Digital Services and elsewhere. External requesting services for Auckland District Health Board (ADHB) were successfully transferred from the Philson Medical and Health Sciences Library to the centrally-based Interlibrary Loans & Document Delivery, and the integration of Enquiry Services into the General Library’s Lending team was completed. Other achievements included the implementation of end-user requesting in the VDX Interlibrary Loan Requesting Service, improvements in the client interface to Voyager through the use of NetAccount rather than the previous ID card barcode, reorganisation of workflows in Acquisitions and Cataloguing to accommodate the new partnership with OCLC and Te Puna, and the introduction of permanent security staff in the General Library.
A Service Level Agreement between the IT Directorate (ITS) and the University Library, together with an Operational Level Agreement between ITS and the Library’s Digital Services team was completed by year end. The Library Collection Development Policy was updated and minor changes made to the Library Membership Policy.
The Associate University Librarian (Access Services) also contributed as a member of the HR Connect+ Reference Group and to University working groups on student communications using electronic mail; a protocol for security access to university premises; and an extensive revision of the University publication Guide to Theses and Dissertations.
- 14 - 9.1 Acquisitions, Te Tari Rauemi Hou: Linzi Edwards
The CONZULAC consortium for book purchasing, which the University of Auckland Library joined in late 2006, resulted in an improved discount from major US and UK vendors. The average book price of items purchased decreased 2% to $104.11 in 2007. The budget allocated for primarily print monographs was down by 13% on the previous year and consequently 36,385 items were purchased in 2007 compared to 41,099 in 2006. However these figures do not include the Springer and Elsevier e- book collections which were purchased from Serials funds as the collections will require ongoing funding. If these titles are included the number of monographs purchased in 2007 exceeds the 2006 figure. Not unsurprisingly the selection and purchase of individual e-book titles fell 18%.
Expenditure on the procurement card increased 65% over 2006 and proved to be an effective way of managing certain types of purchases. Order-to-receipt times continued to decrease; this was largely due to the improved stock information available at time of ordering and increases in efficiency from vendors. Average days from order to receipt were 43 compared to 50 in 2006. Unfilled orders over three years old were evaluated and those not able to be sourced from second-hand dealers were cancelled.
Separate Short Loan funds for Arts, Business and Science were discontinued in 2007; books are now bought from the appropriate subject fund. Science monographic standing orders were reviewed and many were cancelled. The medical approval plan was suspended due to monograph budget restrictions but will be reviewed again for 2008. A separate Women’s Studies fund was discontinued early 2007 and the Russian fund was discontinued at the end of 2007.
Visits were received from a number of international vendors including YBP, Blackwell’s Book Services, Coutt’s Information Services, DA Information Services, Adam Matthew and Brockhaus.
9.2 Cataloguing, Te Tari Whakarārangi Matatiki: Ksenija Obradovic
• 41,232 items were received for cataloguing – 8.92% less than in 2006 (45,269). • 47,013 items were accessioned – 12.63% less than in 2006 (53,813). This figure does not include e-books. • 49,556 items were processed – 15.66% less than last year (58,762). • 5,184 serial volumes were processed – 23.22% less than in 2006 (6,752) • The turnaround time remained three weeks from the date of receipt. • 1,528 items were sent for binding – 37.56% less than in 2006 (2,447). • 1882 exam papers were catalogued – compared to 1804 in 2006.
When reviewing the cataloguing figures it is important to note that the majority of e- book catalogue records are received with the books and the figures above are primarily for print monographs, although they do include 1,500 e-books which were catalogued in-house. A further 12,821 e-book catalogue records were received directly from vendors, making the total e-book holdings in the catalogue 295,506 at year end. The major supplier of e-book records in 2007 was Springer Verlag and there was extensive contact with them as the initial quality of the records was not at the level expected.
The partnership between OCLC, the world's largest library cooperative, and the National Library of New Zealand brought some important changes. On July 1st 2007, all libraries in New Zealand became Governing Members of OCLC. As a result all the University of Auckland Library holdings reported to Te Puna became visible to Web
- 15 - searchers worldwide via the OCLC WorldCat.org service, and through search engines such as Google and Yahoo.
At the same time, the University of Auckland Library changed its priority bibliographic utility from Te Puna to OCLC and this is reflected in the proportion of bibliographic records obtained from these sources:
From Te Puna – 59.15% (73.90% in 2006) From OCLC – 35.34% (18.98% in 2006) Original on Te Puna – 4.05% (6.43% in 2006) Original on OCLC – 1.45% (0.69% in 2006)
According to the data for 2007 supplied by the National Library, 33,237 holdings were added to Te Puna directly (34,956 in 2006) and 20,087 through OCLC (8,918 in 2006). A further 1,430 holdings were added by the Architecture Library (1,463 in 2006) making a total of 55,111 holdings added to Te Puna in total as compared to 45,337 in 2006. 5.5% of material reported to Te Puna, or 3,033 records, were original cataloguing records, compared to 7.12%, or 2,916 records, in 2006. 2,234 original records were added directly to Te Puna and 799 through OCLC.
A new practice, integrated into regular cataloguing workflows in 2007, was the creation of metadata for digital theses. Cataloguers now create both MARC records on Voyager, and Dublin Core records on ResearchSpace. Since September 2007, they have created 105 records for e-theses on ResearchSpace.
In March 2007, a copy of the whole Voyager database was sent to the Marc of Quality company in the U.S. for analysis. This examination confirmed that the quality of the database was very high. Some cleaning remains necessary, but it has been decided to do it as a part of the joint OSMOSIS project with National Library in 2008. The Marc of Quality company provided a free copy of the Invalid Coding Error Log, which was used to fix coding.
Broken URL links were corrected on a regular basis. Enriching bibliographic data (e.g. adding Tables of Contents, additional subject headings for Epsom, Audio Visual and Fine Arts material) is now part of cataloguers’ regular duties. Cataloger’s Toolkit for Voyager, MARC Report and MARC Global programmes again proved very useful, particularly for quality controlling new records received from e-book vendors, but also for facilitating many authority control and bibliographic maintenance tasks on Voyager.
Conversion of the Manuscripts and Archives (MSS&A) records from InMagic to Voyager was completed. In 2007, 615 records were loaded onto Voyager, which brings the total to 739 bibliographic records. New fields were created for acquisition data that needs to be hidden from public view.
Work on integrating the Department of Film, Television and Media Studies audio visual collection with the Audio Visual Library’s collection started in August 2007. By the end of the year, 1264 commercial videos and DVDs had been catalogued. The remaining 1500 commercial items should be completed by May 2008. After this first part of the project is finished, work will commence on converting InMagic records for off-air recordings.
Cataloguing of rare books donated to the Law Library began in May 2007. By the end of the year 578 volumes had been added to the Voyager database. The rest will be completed in the first half of 2008.
Cataloguers participated in the creation of INZART, the new Fine Arts index formed by merging the New Zealand Art Journal Index and the New Zealand Art Press Cuttings Index. They advised on the record structure and mapped the INZART fields to Dublin Core. They also provided sources for the Places and Iwi/Hapū Names fields, created
- 16 - validation lists for the Publication Titles and for the Names and Subject headings, did the batch modifications of existing records, wrote a manual for indexing, and helped design the new record input screen.
The Cataloguing team continued to provide on-going help to staff doing the cataloguing paper as a part of their library and information studies degrees. Cataloguers also attended workshops, seminars and conferences as a part of their own professional development. Some workshops were also organised in-house. The Cataloguing Manager, Ksenija Obradovic, with help from Anne Newnham, coordinated several CatSIG activities in Auckland: a Maori subject headings seminar in March, a CatSIG professional development seminar in July and a TMQ workshop on cataloguing video material in September. All seminars and workshops had a high attendance and were well received.
One of the senior cataloguers, Maja Batinica, was invited with travel costs fully paid, to talk about the University of Auckland Library’s experience with the Voyager library management system at the 9th Special and University Libraries Conference held in May in Opatia, Croatia.
9.3 Serials, Te Tari Hautaka: Neil Heinz
The Library continued to strengthen its electronic journal collection, and during the year over 2,500 new e-journal holdings were linked from Voyager, bringing the total number of e-journal links in the catalogue to 30,694 at the end of December. Particularly notable was the adoption of large journal packages from Blackwell, Sage, and Kluwer International. These replaced most of the individual subscriptions from these publishers and provided online access to 590 new titles. Comparable arrangements were made with the University of Chicago Press and World Scientific for 2008, and by the end of the year the Library maintained electronic journal packages from 27 major commercial and institutional publishers, comprising over 10,000 journals. This primary journal collection is supplemented by individual print and electronic subscriptions, leased aggregate products from Ebsco, ProQuest, Gale, and other providers, and independent archive collections such as JSTOR, Periodicals Archives Online, and Hein Online.
Most publishers have undertaken retrospective digitisation projects in recent years, and several substantial back-files collections were acquired in 2007. The most significant was a complete journal archive from Blackwell Publishing, now owned by Wiley. Available at present on the Synergy platform, the collection will comprise over 480 journals (an estimated 6.5 million pages) when fully released. Over half the content was catalogued by the end of the year, and the remainder will be linked from Voyager as it becomes available during 2008-2009. Back-file collections were also purchased from Elsevier, Wiley, Emerald, Sage, Taylor & Francis, Lippincott Williams & Wilkins, JSTOR, and ProQuest (Periodicals Archive Online).
A system-wide review of individual subscriptions (outside of publisher packages) was undertaken mid-year. As a result of the review 54 subscriptions were cancelled. Half of the cancelled subscriptions were print copies that now had electronic equivalents; the remaining publications were identified as no longer required for teaching or research.
A National Distributed Storage System contract for NZ research libraries was developed in collaboration with all NZ University Libraries and the National Library with the initial focus being on storing a single copy of selected printed bibliographic indexes in selected locations across the country.
- 17 - 9.4 Bindery, Te Tari Herenga Pukapuka: Clinton Goodwin
Substantial external revenue meant that binding costs for the University Library continued to remain very reasonable. The University of Waikato, Auckland City Council, and AUT were the largest external clients.
The periodical binding total (4,848) was slightly over the quota requirement (4,800) but the books and quarter binding were under the quota (by approx 300 and 200 respectively). This reduction in output can be attributed to reduced staff numbers during the year owing to long service leave and the health problems of one staff member.
Binding for the University of Waikato increased from 1,191 volumes in 2006 to 1,221 in 2007 but other external bindery work was slightly reduced (3,907 in 2007 compared to 4,225 in 2006) except for theses binding (including temporary bindings) which increased once again from 3,379 in 2006 to 3,662 in 2007.
External binding charges will be increased slightly in 2008 with the exception of charges to students for binding of their theses.
9.5 Lending Services, Te Ratonga Tuku: Elizabeth McKenzie
The global statistics reveal that lending transactions (includes all home loans, renewals and short loans) declined by 5.66% with 65,886 fewer transactions in 2007. Self check charges remained stable with a small increase of 0.39% with 177,288 loans in 2007 compared with 176,596 in 2006. A larger increase was expected following the introduction of self check in the Engineering Library in late 2006, however, the self check issues at the Sylvia Ashton-Warner Library were down by 34.43% due to problems with their self check equipment. The General Library lending desk transactions (which included home loans, desk copy, and renewals) continued to decline with 5.79% fewer transactions. These statistics indicate the continuing trend of patrons to obtain their information requirements from electronic sources.
Recalls/holds both at lending desks and via Voyager also declined by 4.75% with the number of recalls via Voyager declining significantly.
During the year work continued to improve Voyager functionality. The Voyager login page was revised to enable external authentication using NetAccount. This change was very helpful to patrons as they no longer needed to re-input their barcode when making requests.
The University Library currently provides services to approximately fifty different categories of patron groups who require varying levels of service. There continue to be groups who require the intervention of the Lending & Enquiry Services Manager to facilitate their appropriate library services e.g staff members on semester-only contracts wanting their library access extended during the semester break period.
In 2007, there was a significant increase in the number of Centre for Continuing Education (CCE) students (815 compared with 414 in 2006) and tutors (61 CCE tutors compared with 27 in 2006). These increases reflect the additional 800+ CCE student enrolments and 13 additional CCE courses offered in 2007. Despite this rise in CCE patrons the number of items issued did not increase dramatically. In addition to the standard CCE students, the Library provided NetAccount access to 44 CCE Study Abroad students, and limited borrowing and NetAccount access to a further 20 of these students who were a new group for 2007.
Three changes were carried out to the Library Patron Download programme in 2007. First, the download programme was altered to activate the borrowing privileges for the
- 18 - new CCE Study Abroad student group. Secondly, a review was carried out with a view to formalising the library services delivered to students enrolled in a course provided extramurally or by distance. To enable Library staff to identify on Voyager those students enrolled in these courses the PeopleSoft library panels containing enrolment information were augmented so that campus details could be downloaded together with the ‘Distance’ designation where appropriate. Thirdly, the Library Patron Download programme was adjusted to provide improved information relating to students with library debt over $20.
The major personal data issue for 2007 was the announcement by the Vice Chancellor endorsing the use of email using the [email protected] email address as a formal communication channel for students from mid-2008. This policy change is welcomed by the Library as email is the most efficient and timely way of communicating with students. The Lending & Enquiry Services Manager, together with the Associate University Librarian (Access), were members of the Steering Group set up to establish definitions, policies, procedures and guidelines, and to make recommendations on the administrative and technical changes that would be required to support this change. The Library highlighted the need to increase email storage capacity as multi-paged attachments are frequently emailed to students as part of its service to patrons.
There was little change in the number of overall Library Associate memberships, excluding Auckland District Health Board (ADHB) memberships, with 1,149 compared to 1,100 in 2006.
There were 13,399 loans by Library Associate members (excluding ADHB staff) spread across all libraries but most of these occurred in the General Library. This compares with 9,784 in 2006. In 2007 there was a 27.8% increase in borrowing by fee-paying members in 2007 with 4,755 loans, compared with 3,720 loans in 2006.
9.6 Interlibrary Loans, Document Delivery and Inter-Campus Library Delivery Service (ICLDS), Te Tari Tono Matatiki: Jillian Irwin
The major achievement in 2007 was the finalisation of the end-user requesting process. The VDX Interlibrary Loan Requesting Service was launched at the end of 2006 to run in tandem with the pre-existing web interlibrary loan request form. The web form was taken down in March 2007 and all requests, other than a small number on paper forms, are now submitted on the new system. 8,182 requests were placed by end users in 2007 with a further 2,819 requests entered into VDX by Library staff; an additional 1,744 requests were dispatched by other means. It is expected that the number of requests placed by Library staff will reduce further in 2008.
Measures have been put in place to encourage all patrons to move to the VDX system which has many benefits for them, in particular, improved turnaround time and the ability to check the progress of their requests online. A number of refinements have been made to the end-user interface to improve intuitive use of the system, a link has been established from Voyager, and all documentation has been updated. The successful introduction of end-user requesting also resulted in a major change of focus for the department, requiring a rethink of all existing workflows and procedures. Data input has now been minimized and incorrect citations reduced.
Two new suppliers, Infotrieve Document Supply and CISTI (Canadian Institute for Scientific and Technical Research), were added to VDX during the year enabling even more requests to be processed through the one system. In a trade-off between supplier charges, and staff time, priority is now given to suppliers who can be accessed via the VDX system. A corresponding adjustment has been made to the charging policy
- 19 - for users and all requests, which can be sourced via VDX, are now supplied free of charge.
A number of New Zealand libraries still remain outside the national electronic interlibrary loan and associated billing systems and their requests cannot be processed on the Library’s VDX system. After consultation with other New Zealand university libraries it was decided to increase charges for libraries which persist with manual transactions.
In March the department took over processing requests for Auckland District Health Board (ADHB) staff. These requests had previously been handled in the Philson Library. The staff member responsible for the work at Philson transferred to the department to continue to manage the operation. End-user access for these patrons is planned for 2008.
The load of holdings to OCLC, in July, as part of the new OCLC-Te Puna agreement, resulted in a substantial increase in OCLC Resource Sharing requests, a welcome addition to the Library income. Items for OCLC libraries accounted for nearly half of all overseas requests supplied in 2007 and can be expected to increase further in 2008.
Despite a reduction in all New Zealand requesting and supplying categories the Library remains a heavy net lender overall supplying 9,437 more items than it received. Most University of Auckland libraries supplied fewer items to their New Zealand counterparts; overall loans were down by 14.42%% and copies by 10.33%.
Loans received from other New Zealand libraries decreased by 5.67% and copies by 22.52%. Fewer copies were also received from overseas, down by 17.78%, but loans increased by 52.85%. International supply also had substantial increases with loans up by 98.63% and copies by 102.52%.
While a number of University of Auckland theses are now available on open access there is still some demand for copies. 65 thesis copies were made for New Zealand libraries and a further 64 were sent overseas.
Requests placed by staff and graduate students increased in 2007 (+12.05% and +4.96 respectively) but slightly fewer requests were received from undergraduates (- 4.97%).
2007 was a year of consolidation rather than change for the ICLDS (Inter-Campus Library Delivery Service) service. Staff continued to liaise and work together to improve the Inter-Campus Delivery system and resolve any new issues that occurred including procedures for coping with periods of Voyager outage. Meetings were held for the ICLDS staff from all libraries during the year at which issues were discussed and training was given. The most significant change to the system in 2007 was the implementation of the Access database designed by Digital Services which allowed the ICLDS staff to print requests out in a more useful format than that provided by Voyager itself. ICLDS requests by users increased substantially in 2007 (+12.8%). Some of this increase was probably due to the more user-friendly process with the replacement of barcode authentication with a NetAccount login.
10. Information Technology: Brian Flaherty
2007 was significant in the three key areas of Library IT – hardware, software and staff. The Systems team successfully implemented a project to replace 240 staff PCs with minimal disruption to work routines. Library IT staff worked with the University IT Directorate to ensure that LEARN, Voyager and other IT services were unaffected during the migration of servers to the new University data centre. The acquisition of Endeavor by Ex Libris provided the opportunity to improve the Library’s Open URL
- 20 - resolver software and to pilot Digital Asset Management and Federated Search applications. At year end the Library was successful in gaining University commitment to the purchase of Primo, “the next generation library system interface” from Ex Libris. The ever–increasing number of digital projects undertaken by Digital Services added a growing complexity to the Library’s digital architecture with a new Institutional Repository and multiple digital collections of images, journals and multimedia.
The Web 2.0 and related Library 2.0 trends in user-focused web design and development were an opportunity to consider social software and user generated content. Several successful Library blogs were initiated and Primo, when implemented later in 2008, will provide the opportunity for tagging and comments as well as integrated searching.
The new position of Digital Services Manager was filled by former LIANZA president John Garraway; three other new staff were added to Digital Services over the course of the year.
10.1 Digital Services, Te Ratonga Kōtuitui Mōhiotanga: John Garraway
Voyager and Ex Libris
The sale of Endeavor and its subsequent merger with Ex Libris in late 2006 meant significant changes to customer products and support for the University of Auckland Library in 2007. The final Voyager EndUser conference was held in Chicago during April. It was attended by the Voyager Systems Administrator and Digital Administrator, who did a poster session, as well as the Electronic Resources Coordinator. The conference marked the formal dissolution of the Endeavor EndUser Group. The University of Auckland Library is now a member of the International Group of Ex Libris Users (IGeLU), the meetings of which will be held annually.
Voyager remains at the heart of the University Library’s integrated library system. In August Ex Libris confirmed neither Voyager nor their alternative offering, Aleph, would be discontinued or replaced by a merged ILS product in the medium term. Major releases for Voyager are scheduled for 2008 (7.0) and 2009 (8.0). Enhancements in these upgrades will address bugs in Voyager 6.0 and subsequent minor releases which have required workarounds or service patches during 2007. Early in the second semester in 2007 LDAP authentication was introduced, enabling patrons to use their NetAccount login for all of Voyager’s non-search facilities. The popularity of Voyager Bookbag (57,250) and Saved Searches (5,270) continued to grow. In November Voyager was upgraded from version 6.2 to 6.5; this was followed by an upgrade of Oracle, the Voyager database application, from 9.0 to 10.0 in December. This upgrade has ensured that the Voyager database will be compatible with Ex Libris’s new discovery and delivery product Primo, which the Library purchased at year end.
Ex Libris’ SFX Open URL Resolver was successfully implemented in the first semester by the Electronic Resources Coordinator supported by the Digital Administrator. This was the third open URL resolver installed in twelve months, as the University Library was a pilot site for migrating from Endeavor’s LinkfinderPlus to its proposed replacement TDNet Discover product.
A pilot project using DigiTool, Ex Libris digital asset management product, ran in the second semester on a development server. The Digital Initiatives Librarian, supported by the Voyager Systems Administrator, tested DigiTool’s functionality with the Cuthbert Photograph collection prior to the installation of a production version in December. This software was also trialled as the environment for an enterprise wide media repository, using Vice-Chancellor’s Development Funding gained in 2006. Four simultaneous pilot projects, coordinated by the Assistant University Librarian (IT) and
- 21 - the Digital Initiatives Librarian in partnership with academic departments and service divisions, were in development by the end of 2007. These projects included the transfer of about 5000 Anthropology Photographic Archive records from Inmagic into DigiTool, the digitisation of approximately 600 sound and video files, press cuttings, photos, slides, pamphlets and programmes from the 1976 South Pacific Arts Festival in Rotorua from the Archive of Maori and Pacific Music, a selection of photographs from Communications and Marketing, and a selection of UniSat satellite images.
Another pilot project commenced in September to implement Ex Libris MetaLib. This product enables federated search functionality across electronic databases resources. The pilot’s focus is on providing metasearching across related subject /discipline based sets of databases. By December the Digital Administrator and Electronic Resources Librarian had activated and tested the University Library’s databases in MetaLib, and assigned database connectors to subject categories. This pilot is scheduled for completion by beginning of Semester I 2008.
Although DigiTool and MetaLib can operate as independent digital products, a full implementation of Ex Libris integrated architecture, including Primo, is planned in 2008. Primo is a new Ex Libris product designed as a discovery and delivery layer over existing database management systems for print and electronic publications, (Voyager), electronic (SFX and MetaLib), and digital (DigiTool) resources. Primo utilises Web 2.0 features, such as faceted browsing to enhance the user’s search experience. The new product was demonstrated by Ex Libris to University Library and ITS staff in July. During October the Assistant University Librarian (IT) visited Vanderbilt University in Nashville, one of the Primo development partners with Ex Libris. A business case prepared by the University Librarian and Assistant University Librarian (IT) to purchase Primo was approved in December.
DSpace and Digital Theses
After trialling the Digital Commons software in 2006 DSpace was selected as the preferred repository software option for the University of Auckland from 2007. The Digital Commons software was decommissioned and data migrated to DSpace early in 2007. In total three sets of the DSpace application were installed during 2007 including a development, a production and an innovative Disaster Recovery version, which utilized high redundancy to provide a 24/7 back-up and replication of ResearchSpace.
The Digital Access Librarian was project manager for the Tertiary Education Commission (TEC) funded collaboration, Institutional Repositories Aotearoa (Ira), between The University of Auckland, Victoria University of Wellington, and the University of Canterbury libraries. DSpace repository software was installed and upgraded at Victoria and Canterbury by Auckland’s Programmer / Developer who also provided training and technical documentation to the other partners. The Ira project website (http://www.ira.auckland.ac.nz) was developed and maintained by the Library Web Manager. Ira partners played a significant role in the organization of CONZUL’s second national seminar on Institutional Repositories held in Christchurch in May. The Ira project formally concluded in the third quarter having achieved its deliverables and also contributed to the development of consistent metadata guidelines for harvesting New Zealand content as part of the NZ Research Online Project which was also funded by TEC.
The focus of the University of Auckland project was provision of digital access to PhD theses and a major retrospective digitisation project was required to populate the repository. Substantial process mapping was done to ensure integration of workflows between different library departments, consistency of bibliographic and holdings information on ResearchSpace and Voyager, and tracking location and status of physical items at any time. Seeking retrospective permission from authors to publish their theses in the open collection commenced with assistance from the University’s
- 22 - Alumni Office. Self-submission processes for future theses deposit were developed including integration of access and copyright policies into consent forms, licenses, and declaration forms. The Digital Access Librarian and Digital Services Administrator have promoted ResearchSpace through presentations and demonstrations to Graduate Board of Studies, Doctoral forums, ITS, Faculty Library Committees, Library Updates and Perspectives. The year’s successes were capped with a General Staff Excellence award for Innovation awarded collectively to the ResearchSpace team.
Other initiatives
The University of Auckland’s EZProxy software was upgraded and an EZproxy server to enable ADHB clients to access medical and health information off-site was implemented by the Electronic Resources Coordinator. The Voyager Systems Administrator created generic Oracle code for staff at the IT Directorate to use with products requiring authenticated access to support single sign-on.
There were several server-related enhancements and development initiatives during 2007 to enhance the LEARN gateway, together with continued development of SQL interfaces for LEARN and selected Library websites. The consolidation of the Urchin web statistics profiles resulted in improved management and the opportunity for the provision of more comprehensive statistical reports. Reorganization of media file storage on the Media Streaming Server, including the ability to stream or download via http hosted media files and the development of scripts to interact with windows media content embedded in web pages, have facilitated richer interactive sites. The Tiny URL service has been implemented for LEARN resulting in more meaningful and user friendly URLs.
Development continued during 2007 of Library RSS feeds. This included the consuming of feeds by LEARN web sites (as a means of distributing news content from disparate sources), feed customisation (new books and upcoming library courses), and the availability of several new feeds (upcoming library courses, new suggestions). A pilot Blog project was also undertaken which involved delivering subject and resource centre news from a Blog platform, rather than standard HTML or PDF news documents. The pilot Blogs enjoyed significant user traffic, suggesting potential as an effective channel for both delivery of news and information and facilitating feedback.
The presentation of content on the Library intranet was reorganised to reflect the University Library’s structure in the fourth quarter. A new homepage was designed and changes, including updating of content, reworking of layout and relinking of associated documents, were made to connecting pages by the Library Web Editor.
Major enhancements made to the Course Bookings database included a new administration web interface and a ‘My Bookings’ page providing staff with an improved overview of teaching sessions and some personalisation functionality. The 13% growth in overall bookings probably arose because the School of Graduate Studies became the second external department to use the Bookings database. Work is now under way to migrate the database from its current MS Access platform to SQL Server.
Digital Services Staff were active participants in the delivery of the Information Skills programme provided by Learning Services including courses on IC Facilities, IT Access & Support, Google and Google Scholar. The Digital Access Librarian also contributed to the delivery of the Doctoral Skills programme provided by Learning Services and CAD by including the procedures for online submission of digital theses. The Library Web Manager has been an active member in two project teams: one redeveloping the LEARN Training and Help pages using the Information Literacy framework, and another developing a self-directed Participation in Web 2.0 course for library staff.
- 23 - Digital Services Staff were well represented at national and international conferences and seminars in 2007. These included Voyager EndUser (April), EDUCAUSE (April / May), CONZUL Institutional Repositories (May), LIANZA (September), and National Digital Forum (November). Staff who attended shared their experiences with other University Library through written reports and presentations at Library Updates and Library Perspectives.
10.2 Systems, Te Tari Pūnaha Rorohiko: Peter Cebalo
As part of the three yearly replacement-cycles, more than 240 PCs were replaced in 2007 by Systems staff. More than 100 PC motherboards were also replaced in existing PCs as preventative maintenance due to a component fault. Additional staff PCs and public PCs have also been installed in the new Business Information Centre in the recently completed OGGB building.
With the opening of the new University data centre in June, all Library servers hosted at the Symonds Street facility were moved to the new data centre. All these servers have now been upgraded to 1 Gbit network connections. Other servers hosted in the Library computer room have also been upgraded to 1 Gbit.
An additional Ezproxy server has also been installed this year to allow off-site access by ADHB staff to Library medical databases. Additional servers for the new Library Blog site and a test server for Microsoft Sharepoint have also been installed.
As part of an evolving disaster recovery plan and the need for more backup capacity, Systems have installed a high speed tape library. The new backup system provides backups in addition to the University TSM system and allows a greater volume of data to be processed after hours.
Other hardware updates this year include 85 barcode scanners for staff PCs, dual monitors on Serials, Interloans and cataloguing staff PCs, RFID equipment in the Sylvia Ashton-Warner library and Davis Law Library and five replacement laptops.
Systems software upgrades included new Voyager client software and hosted database updates. Replacement of the existing antivirus software on all staff and public PCs was started in December 2007. The new software will also include spy ware detection. A significant amount of software rollout work has been completed using SMS server, the focus being on simplified desktop deployment and automation.
Systems staff attended to approximately the same number of Solve-it helpdesk calls in 2007 as in 2006.
11. Faculty Services: Helen Renwick
The Faculty Services Team comprises the Library Managers of the eight Faculty teams plus the Managers of the Māori & Pasifika and Tamaki teams.
Some subject librarians participated in the project to trial the integration of course resource pages more closely with Cecil. The outcome was a decision that course pages, with the agreement of the course coordinator, would be either created inside Cecil or linked from Cecil to the relevant page on LEARN.
Subject librarians taught in the doctoral skills programme, in addition to providing generic classes in Library skills and more specific course-related tutorials.
Interest in Web 2.0 technologies resulted in a very successful trial of blogs for promoting Library matters.
- 24 - A more strategic management of print collections became imperative as most libraries are full and space at Off-Campus Storage (OCS) is very limited. A working group was formed to address the problem which is particularly evident in the General Library where books often have to be laid on the floor.
Subject librarians took part in an exercise to review the collection of low-use serials at OCS. Fragmented holdings and ephemera that did not meet the collection development policy were identified for withdrawal.
Faculty Services agreed that rare and valuable material should be transferred from the divisional libraries and open shelves to Special Collections in the General Library.
Most Faculty Library Committees met regularly and ResearchSpace, the institutional repository, was promoted through them with demonstrations given by staff from Digital Services.
Referen©ite, the bibliographic style site for the University, was promoted by subject librarians who also collated information on the numerous styles that are in use.
A review of the Library’s “frequently asked questions” pages was initiated and an unusual number of requests for filming within the libraries, particularly the General Library, prompted a reconsideration of current practices.
11.1 General Library – Te Herenga Mātauranga Whānui
Lending and Enquiry Services: Carol Jarman
The integration of the Enquiries service into the Lending Department streamlined both services in terms of staffing in the evenings and weekends.
The trend seen in previous years for use of the print collections to decline continued in most respects. The exception to this pattern was online renewals which increased by 3.22%. The availability of theses in ReseachSpace probably accounts for a 16% decrease in General Library desk loans of print copies. Twenty percent fewer reserve cards for items in the General Library were submitted in 2007.
There was concern about theft from students who were studying in the General Library and about some other disturbing behaviour. To address the issues of security and safety, phones were installed on each floor with a direct line to Lending & Enquiry Services and in August a private security company was contracted to attend the General Library, their brief being to monitor the entrance and to regularly patrol the Library. These measures, which were not implemented until later in the year, meant that the number of reported incidents continued to rise in 2007.
Book Returns and Shelving: Doug Lahikainen
2007 was another fairly stable year. Responsibility for shelving in the Asian Languages collection became a part of the Lending Services shelving operation.
A working group was established to provide a more coordinated approach to managing the print collections as shelf space was under pressure on all floors.
A number of stock movement projects were undertaken during the year. The British Parliamentary Papers were moved temporarily to Level 2 and were later sent to OCS. A shelving extension was erected in the 600s area, the 800-829 section (American & English literature) was compressed and the national literatures were moved to the end of that section. In the New Year the 700s were scheduled to be moved down to Level
- 25 - 2 and Asian Languages will then occupy all of Level 3. The end of the year also witnessed the commencement of another shelf cleaning project.
Enquiry Services: Radha Ramachandra
At the beginning of 2007 the Enquiry Desk, which is staffed by 47 staff drawn from the various departments in the General Library and Information Commons, was successfully relocated to the Ground Floor. This change improved the visibility of the service to patrons as they enter the Library and also led to improved liaison between the Lending and Enquiry Desks. Following the integration of the two desk operations, information services were available to patrons during all opening hours.
The number of enquiries answered in the General Library was 21,207 compared with 26,606 in 2006. This decrease mirrors the fall in the number of patron visits. Enquiries peaked at the start of first semester and the busiest time was between 9am – 4pm on week days. The most frequently asked questions related to Voyager, Library Information and directions (Internal), Print Resources and directions (external). In 2007, the Ask-a-Librarian email service fielded 200 questions (2006: 264 questions) and 130 general e-mails (2006: 227 email queries).
The Enquiry Services Librarian organised regular library tours for students at the start of each semester and was present at the entrance to the General Library to provide help to any new students. A number of library tours were provided for groups of external visitors to the University throughout the year.
11.1.1 General Library Arts Information Service, Te Ratonga Whakamōhiotanga Toi Aronui: Linda George (including General Library, Asian Languages, Te Whare o Ngā Reo Āhia: Kaaren Hiyama and Audio Visual Library, Te Herenga Ataata- Rongo: Sarah Etheridge)
The Library was saddened by the death in October of Shelley Taylor after a long illness. Shelley had been Arts Information Services Manager for twelve years. Linda George was appointed to the consequent vacancy.
Arts Subject Librarians carried out more consultations with academic staff and students than they had in 2006, created several new course pages and delivered teaching sessions. They also contributed to the Enquiries Desk in the General Library.
All Arts subject librarians weeded some of their collections during 2007. Anthropology books in Dewey sequence 570 were reviewed for re-classification into Dewey 300 in keeping with current classification for this subject area.
The Audio Visual Library, in conjunction with Cataloguing staff began a project in August to incorporate over 14,000 records relating to material held by the Department of Film, Television and Media Studies into Voyager. The outcome of this exercise will enable access to all Audio Visual Library holdings via one catalogue and there will be one integrated collection in future.
The Asian Languages Collection began preparation for the re-classification of all books from the existing Harvard-Yenching to Library of Congress classification, and its collection development policy was revised to facilitate a more comprehensive reference collection relating to East and Southeast Asia.
The Dutch and Scandinavian collections were reviewed as the gradual demise of teaching programmes in these languages since 2000 had reduced use of the collection. A core collection of reference and classical works, rare books, English language
- 26 - material of relevance to other subjects, and books still in current use were retained. All withdrawn material in the Dutch language was donated to the Dutch Society.
The most significant purchase for 2007 was membership to the Early English Books Online (EEBO) Text Creation Partnership. This membership entitles participating institutions to access and search the full-text of a subset of EEBO titles as well as to make recommendations in regard to new titles for encoding. This purchase has been particularly appreciated by the staff of the English Department.
11.1.2 Business and Economics Information Services, Te Ratonga Whakamōhiotanga Ōhanga: Shari Hearne
Generic teaching sessions were offered to Business students at the beginning of each semester and to Graduate Programmes students at the start of each quarter; subject- specific sessions were also provided. Group sessions were complemented by one-on- one database and research skills training for students and staff as required.
B&E subject librarians took part in the design and delivery of the Doctoral Skills Programme and taught classes on Staying current and Finding open access information to a wide range of doctoral students from all the disciplines.
Two online tutorials were embedded in MGMT 101 & BUS 191 papers: AHA (Academic Honesty Tutorial) and the Business Information Skills tutorial.
Working with the course co-ordinator for INFOSYS 110 Business Computing and INFOSYS 120 Business Information, a structure was developed inside the Cecil Knowledge Map environments to embed access to online textbooks, making it easier for students to locate details of books held in Short Loan, and to link directly to database resources.
The BBIM programme continued to develop information literacy initiatives including the BUS 191 Online Information Literacy Programme (InfoLit), a 5% course credit marked by the librarian and the BUS 192 Online Research Logs which were managed and marked by the BBIM Librarian.
The Economics subject librarian developed a research web page for the Department of Economics Symposium on ACC; while the Digital Services team provided a fully searchable copy of The Woodhouse Report which is now out of print.
A project to enhance the functionality and value of the two Library statistics resources on LEARN, Official Statistics on the Web and NZ Statistical Sources, was begun by Digital Services, in collaboration with the Business and Economics Information Services team, in the second half of the year and is due to be completed in the first quarter of 2008.
Team members supported the growing MBA programme, and worked with Excelerator: the New Zealand Leadership Institute together with Corporate Programmes to provide library services and resources for students in those courses.
The team had two project proposals accepted by the Centre for Academic Development (CAD), eLearning Design and Development Group (eLDDG). The first was for the creation of an interactive self-paced online tutorial to develop, enhance and evaluate the business information skills and knowledge of resources of Business students. The second was a project to enhance the online Research Log that is currently part of course works in BUS 192, as an information literacy task.
- 27 - The BBIM Librarian and other staff of the Programme were successful in their application for a Teaching Improvement Grant to explore the possibilities of Tablet PCs in undergraduate teaching.
The Business resource web pages that are compiled and maintained by the B&E team continued to be very well used. The pages relating to statistics are particularly well used as are the pages for the BBIM and Executive Programmes.
Extensive use continued to be made of the general business databases as well as the more specialised subject databases and the general e-book packages, netLibrary and EBrary. There was relatively high use of Datastream and INFOS which are not networked and are only available through the business librarians’ computers.
The emphasis continued on enhancing the e-book collections, with a significant number of business titles acquired through e-book package deals with publishers, including Cambridge University Press; Gale Virtual Reference Library; IGI Global; Springer Ebooks; Wiley Online; Berkeley Electronic; and Elsevier. Two major journal backfiles were also purchased - Emerald journal archive which will become available in 2008 and Economist historical archive 1843-2003.
The decision was made to transfer the Property collection of print material from the Architecture Library to the General Library and a project was initiated to enable this.
Planning for the new Business Information Centre on Level 2 of the new Owen G Glenn Building was a feature of the end of the year, with the new Centre opening in mid- December.
11.1.3 Science Information Services, Te Ratonga Whakamōhiotanga Pūtaiao (including Leigh Marine Laboratory Services): Sonya Donoghue ` The Science Information Services team provided information services and support to the staff and students of the Faculty of Science as well as contributing to the General Library’s Enquiry Desk service throughout the year.
Over a hundred presentations were given covering course-related, generic, orientation, doctoral and EndNote sessions.
The Science Team contributed a display and various activities during the Faculty of Science’s Incredible Science day in July.
The Subject Librarians for the School of Geography, Geology and Environmental Science (SGGES) had discussions with a member of the academic staff regarding the integration of library competencies into the teaching programme of the School.
A tutorial for using Cliflo, which is the national climate database, was developed and taught by the Geography Subject Librarian.
Fewer printed monographs were ordered for Science. However, the purchase of many ebook packages e.g. Royal Society of Chemistry, Springerlink and CRCnetBase accounted for the acquisition of more than 14,000 titles.
The environmental science print collection from the Tamaki Library was relocated to the General Library. All maps in the New Zealand regional sequence have now been classified.
The residue of the Chapman Fund (NZ$15,691.16) bequeathed by Prof. V.J. Chapman (a former academic of the Botany Department) was used to purchase the very rare
- 28 - octavo monograph Voyage de decouvertes de l'Astrolabe 1826-1829 sous le commandement de M.J. Dumont d'Urville (botanique) and its accompanying folio atlas. The 543 page monograph and engraved (80 plate) atlas are now housed in the Special Collections of the General Library.
The Leigh Marine Laboratory Library collections continued to grow. The Biological & Marine Sciences Subject Librarian visited Leigh in September during which time the stocktake of print theses at Leigh was completed with all items subsequently linked to the Marine Biology theses pages.
11.2 Māori and Pasifika Services, Ratonga Māori me Te Moana- nui-ā-Kiwa (including Māori Studies, Te Huka-ā–tai): Anahera Morehu
Tēnā koutou, Kia orana, Talofa lava, Malo e lelei, Fakalofa lahi atu, Ni sa bula vinaka
A highlight was the increased liaison with Te Here Wānanga, Ngā Tauira Maori and MaiPhD.
Te Pou Rāhui (the Library’s Maori staff group) and Māori and Pasifika Information Services team delivered tutorials to approximately 250 Māori and Pasifika students during the Faculty of Arts, and Maori and Pasifika orientation days.
The Maori Liaison Librarian assisted in updating the Department of Maori Studies’ Undergraduate Essay Writing Guidelines. The new version includes a section on researching and students are now encouraged to use APA reference style.
Copies of the Whatahoro Jury manuscripts were taken to Te Wharekura o Wairarapa by a group of Library staff. They were received with much discussion and a connection was established for future dialogue between Special Collections and Ngati Kahungunu.
Bibliographic records for the television programmes Marae and Waka Huia (1984- 2006) have been completed and prepared for migration into Voyager.
The Pasifika Liaison Librarian, in collaboration with one of the Business librarians, created a pathway and database for easier searching of material on Pasifika business and provided a workshop to Tongan teachers on “Tongan language and being bilingual”.
The Pasifika Liaison Librarian made a trip to Samoa in June for collection acquisition, and gathered valuable government documents, church records and other local and international reports and publications.
The Pasifika Liaison Librarian hosted and chaired the Auckland Pasifika Services Librarian Group and has applied for and completed the first round of surveys for the project regarding recruitment and retention of Pasifika staff in libraries.
The team hosted colleagues from Brigham Young University and the University of Hawaii, gave them tours of the Library and participated in discussions about services to Pasikfika.
11.3 Sylvia Ashton-Warner Library, Te Herenga Whakaakoranga – Epsom and Tai Tokerau: Christine Moselen
It was a year of change for the Sylvia Ashton-Warner Library, and its associated Library at the Tai Tokerau campus, with a number of staff movements and several large projects. At the same time the Faculty of Education underwent a process of
- 29 - review and re-organisation which resulted in some changes of liaison responsibilities for the Information Services Team.
During 2007 the Sylvia Ashton-Warner Library gained approval to use “Te Herenga Whakaakoranga” (meaning Education Library) as an additional Maori name.
A Tai Tokerau campus-wide student satisfaction survey noted high levels of approval for both the Library’s staff and service.
In total the Information Services team at Epsom delivered 283 training sessions, of which 38% were course-related and 62% were generic training, with EndNote and Voyager in greatest demand.
An introduction to library services for postgraduate students was provided for Ed.D. students and all Graduate Diploma in Teaching (Primary) students attended three hours of information literacy tutorials. The Information Services team increased its use of team teaching and made the tutorials more hands-on and student-focused.
Communication with Faculty of Education staff and students was enhanced by the creation of the new blog in addition to newsletters, emails to specific groups such as postgraduate students, and information submitted for the weekly Faculty newsletter. A large number of consultations were held with staff and post-graduate students.
Library staff continued to participate in a number of Faculty of Education Committees such as the Teaching & Learning Quality Committee, Research Committee and the monthly meetings of the Social Work and Human Services Board.
Creation and maintenance of course resources information on LEARN and Cecil was a strong focus during 2007 and the number of course resource pages has increased by 400%. At the end of the year Education subject librarians were maintaining 32 pages on LEARN and 14 on Cecil.
Sixty education courses were offered in the flexible mode and requests by flexible and distance students accounted for a third of the 6,705 ICLDS requests for Epsom.
A major project to convert approximately 220,000 items in the Library to a RFID (Radio Frequency Identification) security and tracking system was begun in November and is due for completion early in 2008. In preparation, the areas of the collection outside education and the applied sciences were weeded. Nearly 7,500 items that were older, of low use and held elsewhere in the University Library were removed.
More than 900 theses were removed from the main collection and transferred to the Stack collection. They are now in a closed collection in accordance with the University of Auckland practice.
Unique education print serials were identified and will be transferred from the General Library to the Sylvia Ashton-Warner Library in 2008.
Contrary to other patterns, loans increased at the Epsom and the Tai Tokerau Libraries by 7% and there was a 25% rise in ICLDS requests made to the Sylvia Ashton-Warner Library.
All the Sylvia Ashton-Warner Library public computers were upgraded early in the year and new hardware and software was provided by Disability Services to support visually disabled students.
The floor tiles in the entrance way to the Sylvia Ashton-Warner Library were treated with an anti-slip material to improve safety in the winter.
- 30 - 11.4 Tamaki Library, Te Herenga o te Wāhanga o Tāmaki and Off Campus Storage, Te Pātaki Kohinga Kē Atu: Claudia Adams
Tamaki Library
Courses in BBIM and Environmental Sciences relocated to the City Campus and Biosciences reduced their offerings at Tamaki to only three undergraduate papers, while Population Health and Sports & Exercise Science offered new post-graduate papers. The Library participated in the Tamaki Campus postgraduate orientations at the beginning of the year and mid-year, and approximately 100 students attended the hands-on library training offered at these events.
After considering usage and negotiating with stakeholders, it was agreed to continue opening on the weekends and in the evenings but to reduce opening hours.
Subject Librarians from the Science and the Medical & Health Sciences teams provided support for information services at Tamaki through consultations with the Tamaki team being responsible for reference enquiries at the desk. Queries relating to EndNote were the most frequent.
Eight new course pages were created for Population Health and the Library Manager supported the Anthropology Department’s two courses at Tamaki. Library classes for the POPLHLTH 101 and 102 papers proved to be a successful initiative between the School of Population Health and the Library with tutorial time allocated for hands-on library classes.
Tamaki Library staff delivered most off the 15 Science classes and the 26 generic library sessions. Of the latter, EndNote sessions were the most well attended.
Lending figures show an 8.6% decline in home loans and reservations but a 15% increase in short loan usage.
There has been a 12.2% increase in the number of books and articles (2,195) supplied to other libraries while Tamaki patrons requested 2,599 books from other University of Auckland libraries.
Although Tamaki EFTS increased, visits to the Library declined by 18%. This probably reflected the relocation of the BBIM programme and block courses that have infrequent attendance at campus.
Appropriate sports-related material was identified for transfer to Tamaki from the General Library, books related to the Environmental and Geographical Sciences courses were relocated to the General Library, and a number of Audiology texts were moved from Philson Library to Tamaki.
Off-Campus Storage
By September the OCS shelf space was 77% full (cf. Dec 2006 when it was 74% full). However, the available space was randomly spread throughout the collection and it has become increasingly difficult to interfile material without large scale stock re- arrangement. Material that did not justify long term retention in a research library - fragmented holdings, duplicated material and titles with ephemeral content – was identified for withdrawal.
Owing to the congested shelves particularly in the serials area, only 917 serials volumes and 5,862 books were transferred in 2007. This represents 85% fewer serials than in 2006, but a 76% increase in books.
- 31 - A cleaning project to deal with mould was resumed. This is labour intensive work and can only be executed in summer when there is sunlight to destroy mould spores. Mould was found in some older theses but the infections were minor and the collection will be monitored.
Three academic staff and 15 students visited OCS for research purposes in 2007.
11.5 NICAI and Special Collections - Ngā Herenga Whakaātanga: Jane Wild
A review of the management of the Library’s visual resources focused on image collections. The review involved the NICAI libraries, particularly Fine Arts, and several departments in the Faculty of Arts. As a result, the Library committed to subscribe to ARTstor from 2008.
Two long-serving senior librarians in the Fine Arts Library, Gail Keefe and Nicole Jackson, retired at the end of 2007 with warm acknowledgements of their contributions to the Library from colleagues including academic staff and members of ARLIS NZ.
The NICAI and Special Collections group made a strong contribution to the ARANZ Conference held at the University with the presentation of a number of papers and tours of Special Collections, the Architecture Archive and the Elam Archive at the Fine Arts Library.
Exhibitions at the Gus Fisher Gallery curated by NICAI’s Centre for New Zealand Art Research & Discovery have prompted further donations to the Architecture Archive, particularly to the Vernon Brown papers.
11.5.1 General Library - Special Collections, Kohikohinga Motuhake (including New Zealand and Pacific, Te Whare o Aotearoa me Te Moana–nui-Kiwa): Stephen Innes
The year began on a sad note with the discovery of a burglary at the Special Collections Reading Room, and the loss of the Oxford Lectern Bible, the recently installed Goldie painting, and a framed set of Colin McCahon manuscript poems. A major security upgrade for the area was instituted and happily by year’s end all of the stolen items had been returned with the assistance of the NZ Police.
The Pasifika Liaison Librarian undertook a productive collecting trip to Samoa. The New Zealand and Pacific serials subscriptions were reviewed and a few were cancelled. A rationalisation programme at the Sylvia Ashton-Warner Library brought in some new material as did the General Library weeding programme. Especially valuable items were identified as part of the security review following the thefts early in the year. A range of valuable works were once again acquired by donation and through purchase from second-hand dealers.
A major effort went into completing the migration of the manuscript catalogue records to Voyager, and editing the large number of finding aids prior to linking these to the catalogue records. For the first time, researchers could not only access information about manuscript collections through Voyager, but also view the detailed finding aids so important for locating material in complex collections. This was a collaborative venture between Special Collections, the Cataloguing Department and Digital Services.
The Western Pacific archives continued to generate a large number of information and retrieval requests. External researchers visited to use the collection during the year, but it was pleasing to see the University’s own researchers making more substantial
- 32 - use of this resource. Fifteen new manuscript collections were acquired and three new finding aids were completed.
A part-time archives assistant was appointed to work on the McAra and related collections, funded by the Diana Wilsie bequest. Work continued on the Brunton/Rodwell papers with Associate Professor Michele Leggott (English), and a sample of this material was digitised by the end of the year for publication on the nzepc website. There were ongoing discussions regarding the Whatahoro papers, and Library representatives including Maori and Pasifika Services staff, returned copies of these taonga to Te Kura Kaupapa o Wairarapa (Masterton).
Use of the Reading Room remained at a similar level to last year although there were notable increases in the use of manuscript collections and in reprography requests. A range of reader education and tour activities were provided to visiting groups and to courses making intensive use of the collection, such as ENGL 347. The production of a high quality brochure on the system-wide special collections enhanced publicity for the resources.
As usual, the resources in the Microtexts Room have been accessed by a wide range of people for their research. A project was begun to produce hardcopy inventories of the Library’s extensive holdings of Pacific Manuscripts Bureau microfilms, to assist readers using these valuable materials to locate the correct reel numbers, and provide detailed lists of content in an easily-accessible form.
11.5.2 Architecture, Property and Planning, including the Architecture Archive, Te Herenga Whaihanga: Wendy Garvey
While general borrowing ran counter to the trend and increased 6.6% compared with 2006, there was a 44% decline in the use of short loan materials.
More complex enquiries were recorded during the year which enabled library staff to provide a deeper level of service across the board with better access to the subject specialities.
The annual orientation programme for 122 first year Architecture and Planning students again involved the Library. The impact of the orientation programme is evident in students’ positive approach to the library and their use of the resources.
Development of course-related tutorials continued and lab-based sessions for Architecture research methods were introduced.
There was a steady stream of requests from members of the public, researchers and members of the profession seeking particular architectural information.
Extending the hours of opening on a Saturday was well-received.
There was further development of the twenty-first century international architecture collection. Materials were received from the estate of the late A. Mitchener, a former Architecture academic.
A decision was made to transfer the Property collection to the General Library, as the associated department relocated to the new Business School building.
A summer project of cleaning books and shelves, shelf checking and realigning the material was carried out and should assist with preservation of the collection and prove helpful when the digital stock-take is carried out.
- 33 - The Folio collection, comprising 370 items, was cleaned, tidied and relabelled using acid-free card in each item. This will facilitate re-shelving of items and support preservation.
Architecture Archive
Use of the archive was steady with enquiries coming from the University, the architectural profession, historians and researchers. The Archive supported the major Vernon Brown exhibition at the Gus Fisher Gallery with plans, photographs and a donated office sign. Architecture Week, hosted by the NZIA, featured Richard Toy, whose archive is in the collection. The banners and brochure generated for Architecture Week featured drawings from the Archive which are now housed in specific Toy churches. Donations to the Architecture Archive included the Gummer and Ford plans for the University of Auckland chapel and forty rolls of plans from JASMAX.
11.5.3 Fine Arts, including the Elam Archive, Te Herenga Toi: Gail Keefe
The most significant project for 2007 was the merger of the two in-house indexes to produce INZART, a database of over 80,000 records that index New Zealand art journals and press cuttings. This project involved specialist staff from Cataloguing and Digital Services in addition to several members of the Fine Arts Library team. The extent of indexing and the New Zealand coverage makes this an important resource for New Zealand art research. The indexes and the Art History Image Database continued to be well used by students, particularly at the post-graduate level.
Teaching support for Art History and Fine Arts included a well-attended undergraduate programme, in addition to individual consultations for Masters students.
The Fine Arts Library collection acquired more monographs than in the previous year with the major purchase being a four volume set of books by Max Geisberg - The German single-leaf woodcut, 1500-1550.
The addition of new bays to existing shelving has provided short-term growth space which will need to be supported by further weeding in 2008. A stocktake of books was achieved using RFID functionality.
More than 200 accessioned items (comprising one metre) were added to the Elam Archive. Sixty were new items, largely ephemera, posters, papers and publications of the School of Fine Arts but also significant collections from the Monna Malcolm estate and from Leo King. Articles from the Paul Beadle Archive were re-accessioned, described, processed and housed individually. The Beadle collection was included in The Big Picture by Hamish Keith, with a credit to the University Library and the Elam Archive.
A further twenty-one artists’ books were purchased for the collection. There is strong interest in contemporary artists’ books from Elam, Architecture, Art History and Dance students in addition to external researchers.
Ephemera, representing both artists and gallery files, are now recorded on Voyager. This material provides valuable information, being often the only publicly notified resource on New Zealand artists. These files have been heavily used in 2007 with enquiries coming predominantly from the University community.
Use of the print collections followed the 2006 trend with an 11.6% reduction in loans. However a slight increase in patron visits reflected the high level of browsing at the Fine Arts Library.
- 34 - 11.5.4 Music & Dance Library, Te Herenga Pūoru: Phillippa McKeown-Green
Dominating the year was the refurbishment of the building after almost two decades of use; some reorganisation of the spaces and collections followed.
Loans were slightly down (12% overall) although patron visits were maintained; there was also greater use of the Library’s electronic resources.
In 2007, for the first time, there was a decline in usage of CDs and LPs. Conversely there was more time spent showing patrons how to access and use online databases. Audio-visual material relating to dance was still very heavily used in the library.
For the first time a music database appeared in the list of top 30 databases (at no. 26) accessed through the University web pages. Access to Naxos rose from 6,659 logins in 2006 to 10,497 in 2007. Much of this rise in usage can be attributed to increasing the number of concurrent users from five to ten in July, as large numbers of users had previously been turned away.
Other databases where access has been improved have also shown increases in patron hits. Use of RILM (RILM Abstracts of Music Literature) for instance increased by 13% and use of the New Grove Dictionary of Music and Musicians online by 24%.
An important addition to the collection was the International Index to Performing Arts Full-Text which gives indexing access to the full text of a substantial number of dance journals.
The next development seems to be the provision of online scores and a link to a free online scholarly score collection - Neue Mozart-Ausgabe (Mozart complete edition) was accessed 73 times in six months.
Library orientations were again part of the programme for first year Dance students. Most other tutorials were more specifically course-related. In Music 144 (Western Music) tutorial sessions were offered in the Library over a two week period to help with the assignments, using Voyager, and finding electronic and book resources. Both assignments were worth 5% of the coursework.
A substantial bibliography assignment was again part of the assessment for Music 243/343 (Romantic/Classical Music History) and a session was given by the Library as part of the lecture schedule. A similar class was given to MUS250 (Music Bibliography).
The LP collection was weeded and the opportunity taken to remove redundant copies.
There has been a similar assessment of scores and books that resulted in some foreign language material being transferred to OCS.
Some 18th century scores and books were identified for transfer to Special Collections and other pre-1850 material shifted to the Music Library Glass Case as much of this material is rare or fragile. Replacement copies for performance have been ordered wherever possible.
Some new shelving was added and the serials collection realigned. The reference collection was weeded and an extra computer was added in the Listening Room. The enabling of printing on the photocopier was very popular with students.
- 35 - 11.6 Engineering, Te Herenga Rapuara: Patsy Hulse
The Civil and Environmental Engineering Subject Librarian and Learning Services Manager collaborated to explore appropriate ways of integrating information literacy into the Civil Engineering undergraduate programme at the University of Auckland.
New web pages including Engineering Online Reference Collection and Vital Research Tools were created as were pages for Construction Management, Water and Environmental Engineering, Transportation Engineering, Biomedical Engineering, Applied Mathematics, Operations Research and Energy. New course pages were prepared for ENVENG244 and 701, ENGGEN140 and CHEMMAT211 and 232.
Two Subject Librarians taught Staying current, Library and University IT overview and Who is citing whom in the new Doctoral Skills Programme.
Engineering Library staff carried out a stocktake of the monograph collection over the summer using the new RFID technology and the Digital Library Assistant. Current serial subscriptions were reviewed by the Faculty and the serials held at the Off- Campus Storage were reassessed and some titles withdrawn. Twenty-five new serial subscriptions were also able to be placed.
This was the first full year in the redesigned and expanded Engineering Library which has won a number of building awards. It received a first prize in the Education Division of the NZIA Resene local awards for architecture and was a finalist in their national awards. It received a Resene colour award, a Property Award in the Education category and was a finalist for the New Zealand Engineering Excellence awards. The September issue of the journal Architecture NZ featured the Engineering Library on its cover and included an article with spectacular photos. Articles were also published in the University News and Engineering Alumni News.
The Engineering Library Manager presented a paper entitled The transformation of the Engineering Library, University of Auckland at the LIANZA Conference.
Staff and students appreciate the new facilities, particularly the Computer Training Room, Group Study Rooms and Subject Librarians’ offices. The innovative Creativity Centre has been popular with students and was further highlighted through a successful Zome competition in July that was sponsored by Fletcher Building.
The new self-issue machine was well-used with about a fifth of loans from the open collections being transacted that way. Library hours in the weekends were extended during semester and mid-semester breaks.
The former Dean of Engineering, Peter Brothers, was interviewed before his departure and his reminiscences transcribed for the Engineering Library Oral History Archives.
11.7 Davis Law Library, Te Herenga Ture: Mary-Rose Russell
Teaching and collection management were the main focus areas of the Davis Team during 2007.
Within the law curriculum, the Library Manager, Law is the Course Coordinator for LAW299 Legal Research 1, LAW399 Legal Research 2 and LAW788, Legal Research & Methodology, and the Davis subject librarians teach within these courses. Almost all of the 274 teaching hours done by Davis staff was course-related.
Whilst only a quarter of the contact time was directly concerned with teaching database usage, use of databases continued to grow. For the first time five major law databases featured in the University Library’s top 30 databases accessed via LEARN.
- 36 - This is significant given that the University Library subscribes to more than 500 databases and law students and researchers constitute a comparatively small group within the wider University environment.
Within the Marylyn Mayo Rare Book Room the building of a new sequence of New Zealand legal texts has been started to ensure the preservation of historical New Zealand legal texts.
Collection usage statistics for the Davis show an increase in demand for both short loan and other loan items when compared with 2006, continuing the upward trend from the previous year. The increased emphasis on research skills within the curriculum and an increasing post-graduate population, particularly PhD candidates, are likely to account for some of the greater usage of the collection.
There was an 8% decrease in visitors that may be explained by the fact that students are able to access electronic library resources remotely and are no longer tied to the Davis for study purposes. However, they do need to come to the Davis to access print resources and the increase in circulation statistics affirms this behaviour.
Interloan statistics reveal a decrease of 9% on 2006, again continuing the previous year’s trend. In a complete reversal of previous trends, law firm and Law Society libraries’ requests made up the majority (39%) of the interloan activity. Interestingly, there were almost identical numbers of books and journal articles requested. This reinforces the view that continued solid investment in the Davis collection has established the Library as a national resource.
The Davis continued to supply law academics with its electronic bulletin every week. In 2007 some 4,000 images of contents pages from 883 journals and 982 law reports were scanned and supplied.
New acquisitions of essay collections and authored chapters in monographs continued to be added to the Full View Voyager record thereby enhancing their usability. A further 2,030 entries were added.
2007 was a notable year for donations to the Davis collection with sizable contributions received from a number of law firms, academics and individuals.
11.8 Philson Medical and Health Sciences Library, Te Herenga Hauora: Megan Clark (including services to Auckland District Health Board)
After considerable staff movement in 2006, the Library entered the New Year with a full staff complement and ready to take on new initiatives. Teaching and the development and maintenance of course pages were activities that grew steadily, whilst demand for lending services continued to decline gradually.
The subject librarians contributed to the generic teaching programmes offered by the Library and taught a number of course-related classes in the different Faculty programmes. EndNote teaching and support is an important function for Information Services staff.
During 2007 members of the Information Services Team participated in a number of new initiatives. A new programme of library tuition was developed with Tamaki librarians for undergraduate health science students, to ensure that these students had appropriate skills for their studies. The course was a stepped programme that ran over both semesters and it was very well received. It is hoped that it will become a permanent part of the PopH 101 and 102 courses. Another new initiative was the
- 37 - Population Health Intensive for 5th year Medical Students. This also involved developing a web resource for these students to access for the duration of the week.
Staff took part in Maori Health week as facilitators and the Library skills programme for students in the Certificate in Health Sciences programme was extensively redesigned. The aim was to make the classes more interactive and effective for the students involved and close collaboration with the course coordinators ensured that the assessment results were positive.
This was the first year of a new contract with Auckland District Health Board (ADHB) whereby staff enrolled as Associate Members of the University Library. An extensive marketing campaign was launched to ensure that all eligible ADHB staff knew about the changes to membership and efforts were made to develop efficient enrolment systems that were easy to use. The ADHB Library Links web pages were redesigned and enhanced with the inclusion of patient information evaluated web sites to assist clinicians in providing suitable patient information. A greater range of electronic materials was also made available from the ADHB Library Links web pages, with targeted titles chosen from a survey of journal needs among senior staff. The feedback from ADHB staff in regard to the changes was very positive.
A review of the Philson Library operations in 2007 provided an opportunity for the Lending team to share a wider range of tasks and to learn new skills.
Fewer print books were purchased in 2007 than in previous years but texts supporting undergraduate student use and reference materials continued to be priorities. Significant cross-disciplinary collections of e-books were purchasing during the year, many of which had significant collections of health and medical titles. The Library also acquired the American Journal of Physiology Legacy archive, which completed a collection of key importance to the Faculty.
The Library Manager and one of the subject librarians continued to be active participants in the Health Information group of LIANZA.
12. Information Commons & Learning Services, Ngā Ratonga Akoako Ururangi: Hester Mountifield
The focus in 2007 for the Information Commons and Learning Services group was to redesign the service models across the group so that services were better designed to meet the changing needs of learners. Considerable progress was made in most areas although staffing issues limited progress in the English Language Self-Access Centre.
The Learning Services team, in collaboration with the Centre for Academic Development, was responsible several years ago for creating Te Punga, the Online Voyager Tutorial. This web-based product was selected as one of three finalists in the 3M Award for Innovation in Libraries in 2007. The award is sponsored by 3M New Zealand Ltd in conjunction with the Library and Information Association of New Zealand Aotearoa to "promote excellence and innovation in Library and Information services". Te Punga was awarded second place and the Library received sponsorship to be used for professional development and a trophy. Given the continuing positive response from students the team were very pleased to be recognised in a professional forum as well.
- 38 - 12.1 Information Commons Group, Ururangi – Kate Edger Information Commons, Grafton Information Commons and Epsom Information Commons
In 2006 it had became clear after three years of operating the service that the original Information Commons Helpdesk service model was no longer meeting current student needs. Several factors contributed to the decision to review the service including improved enterprise-driven identity management in the electronic environment as well as the development of self-service financial payment. These changes resulted in fewer routine transactions at the Helpdesks and meant that staff were able to devote more time to complex individual queries and support. In addition, the practice of employing a large number of casual student staff, all working a variety of hours, was taking too much time to administer and was not facilitating the best service outcomes.
During late 2006 a new service focus for the Information Commons Group was developed ready for implementation from the start of the 2007 year. The agreed focus was on providing more advanced support for IT consultations as well as drop-in sessions in collaboration with the Student Learning Centre; it was also agreed that there would be a focus on increasing the range of IT and information literacy courses and support materials in collaboration with the Library’s Learning Services. The new staffing model to support these changes was based on an increase in permanent staff with fewer casual staff and resulted in a much more positive environment for both staff and students in 2007. Funds were able to be reassigned to extending the staffed opening hours at the Epsom Information Commons with an additional two hours at either end of the day during the week and new staffed hours in the weekend, Saturday-Sunday 10am-4pm; funds were also reassigned to the Learning Services team to increase the number of courses able to be offered.
There continued to be issues in regard to inappropriate student behaviour and new strategies were developed to deal with this, including staff walking the floors in pairs and utilising additional support from the UniSafe Security guards during peak usage hours. It had also become clear that many students found it difficult to ask noisy peers to be quiet and an anonymous noise email notification system for all students to use to notify IC staff has been implemented. Staff rostered on at the time the email is received attend to the noise as soon as possible.
One of the main purposes of the IC Helpdesks is to serve as a service point for answering students’ queries and supplying them with correct and relevant information about the University of Auckland Library and other University services. An IC Wiki was developed in November 2007 to improve staff access to reliable information and staff used the quiet time in December to populate the Wiki with information with a wide range of procedural information.
In the second half of the year the Library trialled the use of blog software to deliver subject and departmental newsletters with the pilot IC Blog replacing the static monthly IC newsletter. The switch to the new medium significantly cut down the time and cost invested in delivering IC news to the students and staff. Students were quick to start using the feedback option and soon favoured the IC Blog as the place to discuss pressing IT issues and also to ask questions about various IC services.
Attendance at the two core IT courses – ‘IC Facilities’ and ‘IT Access and Support’ – had been declining in 2006 so a commitment was made to redesign the courses in 2007. Several IC Client Services Consultants participated in the redesign of the courses by the Library’s Learning Services team and will also be involved in course delivery in future.
In 2006 and 2007 separate courses were also offered on the wireless environment but by mid-2007 the majority of the more difficult technical issues with the wireless service had been resolved so it was decided to include wireless support issues in one of the
- 39 - newly-developed IT courses rather than offering stand-alone courses. The wireless network user online documentation was updated to reflect these changes.
Borrowing of laptops continued to be very popular in the Information Commons. An additional 18 laptops were added to the Kate Edger Information Commons collection of 20 laptops early in 2007 at the time the old laptops were replaced; usage of these increased dramatically when free wireless internet access was introduced mid-year. A new service offering 10 laptops was introduced at Grafton in September 2007 to complement the City – 38 laptops and Epsom services – 13 laptops.
The Epsom Information Commons computers were replaced mid-January 2007, and the Grafton computers in June 2007 in collaboration with the ITS Desktop Services team and the ITS Procurement Office. A new IC desktop image was developed incorporating Office 2007, EndNote 11 and the Adobe Master Collection and rolled out across all computers at the City and Grafton sites in December, with Epsom being completed in early 2008.
12.2 Learning Services – Pūmanawa Whakamōhitanga
The Library’s Learning Services team was one of the key players in the development of the University’s new Doctoral Skills programme which was launched in March 2007 with the first of a regular series of compulsory induction days. The programme comprised courses run by the Library, Centre for Academic Development including the Student Learning Centre, and the Careers Centre was a good example of cross- departmental collaboration. Nearly 300 doctoral students attended the Programme throughout the year with subject librarians and Library Learning Services staff teaching a range of workshops including literature searching, finding theses and an introduction to University and Library IT. The Library provided nine specific courses together with another four courses jointly taught with the Centre for Academic Development. The Library's online bookings database was tailored to facilitate management of the programme by the Graduate Centre.
The Learning Services team redesigned generic library courses towards a more student-centred approach in 2007 with the initial focus being on the two Database Search Skills courses and the IT-related courses which had been the most highly- attended courses in recent years. The team organised 380 generic library sessions for University students and staff, and 2,710 students and staff attended these generic sessions in 2007.
An information literacy component is compulsory for Tertiary Foundation Certificate (TFC) students. One of the Learning Services Librarians continued to work with TFC staff to include basic library knowledge in the English and ESOL courses. The online tutorial, Te Punga, was introduced to students in Semester I. Pre-tests and post-tests were given to students before and after Te Punga was introduced. The comparison of the results gave a good indication of how useful Te Punga was at teaching students basic Voyager searching skills. A compulsory information literacy component was also included in the ESOL 101 course. A total of 14 information literacy classes were taught during scheduled lecture time and the total attendance was 304 students. Attending Voyager and databases classes is compulsory and there is an information literacy test via Cecil which is worth 5% of the course final grade.
As part of her PhD research, the Learning Services Manager, worked closely with the Civil and Environmental Engineering Subject Librarian to explore appropriate ways to integrate information literacy into the civil and environmental engineering undergraduate curriculum from year 1 to year 4. The University Graduate Profile, IPENZ Graduate requirement and ANZIIL Information Literacy Standards were analysed and a comparison chart developed to show the importance of information literacy to academic staff. Twenty engineering academic staff and students were
- 40 - interviewed to explore the course details and the possibilities of integration. The project had the support of both the HoD of the Civil and Environmental Engineering Department and the Engineering Dean. Two learning designers from the Centre of Academic Development have also offered to assist with the collaborative project.
The Learning Services team visited all the Library Faculty Services teams during 2007 to gain a better understanding of the range of information literacy programmes and activities that each team provides; to find out new developments, trends and difficulties; share knowledge system-wide; and establish collaboration and support them in their information literacy roles. A Learning Services liaison person has been assigned to each of the Faculty Services teams to communicate, share information literacy experiences and support information literacy related activities.
In 2007 the figures show that there was a decrease in attendance at library courses (19,966 down from 25,081 in 2006) and in sessions offered. There are several reasons for this - the Law academic courses are not included in the 2007 statistics (accounting for a drop of more than 3,000 in participants); there was a review of all generic courses and a subsequent removal of a number of courses and sessions; and there were staffing shortages in a number of Faculty Services teams. The Business Information Services also strengthened their earlier focus on offering more online course-related tutorials, self-paced tutorials, topic guides and tailored web pages as feedback had indicated that these formats suit their client base better than face to face sessions.
In August the Learning Services team took over responsibility for administering Turnitin at the University. The administration role includes assisting lecturers new to Turnitin as well as problem-solving for staff who have questions or are experiencing difficulties. Since 2006 the Learning Services team has also been responsible for the AHA (Academic Honesty Assistance) tutorial maintenance and updating. In 2007 a thorough check of AHA was carried out and the resulting maintenance, e.g. fixing links and spelling mistakes, was completed. Different future options for the maintenance and development of the AHA tutorial were also scoped but decisions on any future development have been put on hold while it is reviewed at in the context of other plagiarism and referencing resources at the University.
Library staff also collaborated with the Student Learning Centre and academic staff to ensure that the newly-developed Quickcite tool on the University’s Referen©ite web site (http://www.cite.auckland.ac.nz) contained academic referencing information tailored to The University of Auckland environment.
The Library EndNote Focus Group which was led by one of the Learning Services Librarian worked collaboratively with the IT Directorate, Student Learning Centre and Library departments to introduce EndNote version XI to the University. This included considerable testing and communicating with other areas of the University and preparing new information for web pages and teaching material. Together with a staff member from the Student Learning Centre the Learning Services Librarian created a new EndNote course specifically for doctoral students. The Library EndNote Focus Group also created an introductory guide for Subject Librarians outlining information to help them work with databases and EndNote.
The University Library hosted the first CONZUL meeting for Information Literacy coordinators on 29 and 30 November 2007. All eight universities were represented. Each participant gave a short presentation on the current status of information literacy education at each university, including institutional strategies, policies, technologies and resources; future plans/development of information literacy education.
- 41 - 12.3 Short Loan – Te Kohinga Tuku Wā Poto
The service model for the Short Loan service desk staffing changed in January 2007 as a result of an evaluation of the existing service model. The evaluation clearly indicated that having a large number of casual staff on numerous short shifts provided insufficient continuity in client service and as a result two permanent part time library assistants were appointed to staff the desk from 9 – 4:30 Mondays to Fridays.
There was a decrease of 6.8% in total Short Loan issues in 2007 - 193,631 compared to 207,759 in 2006. This correlates with the system-wide decrease in lending statistics and the increased use of electronic course materials as outlined later in this section. The SmartCheck automated returns machine was used for 92% of books returned in 2007, a 3.8% increase compared to 2006.
The Voyager Unicode upgrade of June 2006 caused a major problem with the SelfCheck (issue machines) printed receipts. In 2007 3M installed a new patch to the machines but it was not successful in correcting the problem. In the latter part of the year 3M provided Short Loan with one of their new V-Series Self Issue machines for a successful trial period and as a result two new machines will be installed by the end of Summer School 2008. Use of the SelfCheck machines increased from 86.37% in 2006 to 91.67% in 2007.
The total number of physical items in the collection was reduced to 12,248 compared to 13,736 in 2006 as a result of a thorough review of the collection and its use. 1,658 book requests were received via the online request form during 2007 compared to 1,915 requests in 2006.
The total number of electronic course materials available at the end of 2007 was 6,979, a 22.4% increase in collection size from the 5,700 total at the end of 2006 with the total number of requests for new material in 2007 being 2,550, a 31.5% increase from the 1,939 requests in 2006. As 31.5% more requests were processed in 2007, the average turn-around time of 4.7 days represented significantly faster processing capability than the average turn-around time in 2006 of 4.5 days. Usage of the Electronic Course Material collection also increased dramatically in 2007 with 826,094 page views during the year, a 128% increase from the 362,697 page views in 2006.
12.4 English Language Self-Access Centre (ELSAC)
Hayo Reinders, the establishment ELSAC Manager, resigned at the end of 2006 and left the University in February 2007. A review of English Language Support Services to students was underway so no permanent appointment was made to the Manager’s position in 2007.
Individual student enrolments in the Centre decreased in 2007 with 964 students using the service compared with 1,200 students in 2006. This reduction can probably be attributed to the reduced staffing in 2007 and the limited opportunity to actively market the services. However a high number of advisory sessions, 766, were held as well as 147 different workshop sessions; there were also 5,825 recorded self-access visits, with these figures including multiple visits by individual students.
The ELSAC workshops were developed to give students the opportunity to engage in collaborative work with other students, introduce students to resources in the ELSAC and teach them strategies for self-study and allow staff to provide on-going monitoring and feedback. There were 13 different workshop titles with 147 different sessions being held; a total of 440 students attended the workshops. The workshops seem to work best for students with relatively low English proficiency who are not ready for independent learning but still need to cope with writing their assignments. The main demand was for academic writing, vocabulary learning, and speaking skills, including
- 42 - Kiwi English. An important aspect of the workshops is to introduce students to the ELSAC self-study resources and to encourage their use with a view to encouraging learner autonomy. The most common type of help sought in the advisory sessions was with essay writing, followed by speaking skills. An important feature of the advisory sessions is the ongoing monitoring of progress and support, and the development of independent learning skills.
ELSAC launched its own series of self-study units that focus on elements of academic language use in 2007. The units are available on demand on the ELSAC computers as PowerPoint presentations and they proved very popular. Each study unit had a pre- test component, study and practice tasks, self-checking and a list of resources for further independent study.
In addition to the support for individual students, ELSAC collaborated with academic programmes to provide tailored support for students enrolled in particular courses or degrees. These programmes were very successful and provided English language support in context of students’ course work.
The main examples in 2007 were:
ENGGEN 199 (both semesters): In collaboration with DELNA and Student Learning Centre, ELSAC developed a 15-hour self-study language module for first-year Engineering students who score 6 or below on DELNA.
MUSIC 144 (both semesters): At the request of the course lecturer, Professor Heath Lees, ELSAC designed an essay writing module (worth 5% of the final course grade) linked to the first assignment for the course. The module was delivered through Cecil and included an online test.
ESOL 102 (both semesters): ELSAC provided access to academic listening materials selected by the course convener and monitored the students’ completion of the listening tasks.
13. Staff Matters
Appointments
Laura Armstrong, BSc, MA (LIS), Subject Librarian, Philson Library Jackie Coates, BA, DipLIS, Subject Librarian, Davis Law Library Simon Coates, MA, Assistant Librarian, Architecture Library Stephanie Cook, BA, MLIS, Learning Services Librarian, Learning Services John Garraway, BA, DipLibr, ALIANZA, Manager, Digital Services Derryl Hayman, BA, DipTchg, Dip ILS (Level 6), Subject Librarian, Tamaki Library Jennifer Hobson, BA, MLIS, Maori Liaison Librarian, Maori and Pasifika Services Salila Jayaneththi, MSc, Client Services Librarian, Tamaki Library Kimberly King, Executive Assistant, Library Corporate Services John Laurie, BA, MLIS, Digital Initiatives Librarian, Digital Services Natalie Mahony, BA, Client Services Librarian, Architecture Library Christine Moselen, BA, Dip Libr, DipTchg, Library Manager Education, Sylvia Ashton- Warner Library Vanessa Newton-Wade, BA, Digital Collections Administrator, Digital Services Ramachandra Radha, MA, MLIS, Enquiry Services Librarian, Lending & Enquiry Services Teri-Louise Ta’ala, BA, MLIS, Assistant Librarian, Cataloguing Christine Tsui, BA, HR Administrative Assistant, Library Corporate Services Helen Whiteman, CTT, BA, MLIS, Lending Services Librarian, Sylvia Ashton-Warner Library Anne Wilson, BA, DipLibr, BTheol, Subject Librarian, Philson Library
- 43 - Resignations
Rachel Ayers, BA, BSc, MLIS, Assistant Librarian, Cataloguing Monette Harron, BSc, Dip Computing Tech, Helpdesk Manager, Information Commons Rose Holley, BA (Hons), ALA, Cert Adult Teaching, ANZLIA, Digital Projects Librarian, Digital Services Peter Hughes, MA (Hons), DipNZLS, DipTchg, FLIANZA, Library Manager, Sylvia Ashton-Warner Library Charles Knight, MA (Info &Lib Studies), MA (Eng Lit) Subject Librarian, Tamaki Library Hayo Reinders, PhD (Applied Linguistics), ELSAC Manager
Retirements
Mag Furlong, MA, NZLS Cert, Assistant Librarian, Cataloguing Jenny Hart, MA, Dip NZLS, ANZLA, Indexing Librarian, Access Services Nicole Jackson, BA, NZLS Cert, Subject Librarian, Fine Arts Library Gail Keefe, BA, NZLS Cert, Fine Arts Librarian Jenny Stewart, BA, NZLS Cert, Lending Services Librarian, Sylvia Ashton-Warner Library
Qualifications gained by staff during 2007
Parag Bhatnagar, Postgraduate Diploma Computer and Information Sciences Wakefield Harper, MA (Hons) Lay Sze Ho, BSc Jillian Irwin, ALIANZA Alex Jespersen, MA (Hons) Christine Jackson, BA Brian Marshall, FLIANZA Bernd Martin, Diploma Information Systems Jennie Oakley, BA (Hons) Jacob Powell, MLIS Yvonne Sutherland, PhD Matewai Wharepapa, BA Neda Zdravkovic, BA
Awards
Rachel Chidlow. The University of Auckland General Staff Excellence Award for Sustained Excellence in Leadership and Performance. Leonie Hayes, Yin Yin Latt, and Vanessa Newton-Wade. The University of Auckland General Staff Excellence Award in Innovation. Jillian Irwin. Emerald Literati Highly Commended Award. Judy McFall-McCaffery. LIANZA Neilsen Book Award. (One of a team of three librarians receiving this award to investigate the recruitment and retention of Pasifika peoples in libraries.) Nicole Mustatea. Endeavor Bon Voyage Grant. Gillian Ralph and Julie Sibthorpe. LIANZA Paul Szentirmay Special Librarianship Scholarship and Nielson Bookdata Research Award.
Library and Information Association of New Zealand Aotearoa (LIANZA)
John Garraway, LIANZA Immediate Past President. LIANZA Rules Committee member, LIANZA representative - The Open Polytechnic of New Zealand Information and Library Studies Advisory Committee John Laurie, ITSig Treasurer Anahera Morehu, LIANZA Conference 2008 organising committee, Bicultural Portfolio Chris Moselen, LIANZA Conference 2008 organising committee, Programme Committee Anne Newnham, CatSIG Treasurer
- 44 - Ksenija Obradovic, CatSIG Committee Bob Pearson, ITSig Convenor
Other Professional
Susan Brookes, Committee/Australian and New Zealand Society of Indexers Roland Brownlee, Te Rōpū Whakahau Executive Committee Brian Flaherty, National Digital Forum Board member John Garraway, National Digital Forum Board Chair Stephen Innes, Organising Committee, 2007 ARANZ Conference; Pacific Manuscripts Bureau Executive Committee. Nicole Jackson, mem. ARLIS/ANZ Auckland Branch Committee Gail Keefe, mem. RLIS/ANZ Auckland Branch Committee Jeff Kirkus served as a mentor for the LIANZA mentoring programme Phillippa McKeown-Green, IAML (NZ) Treasurer; RILM National Indexing Committee, Hester Mountifield, ANZIIL Executive Committee, ANZIIL Advisory group, ANZIIL Research Group Li Wang, ANZIIL Advisory Group, ANZIIL Professional Development Group
Publications (books, articles, theses)
Innes, S. (2007). From the archives : Western Pacific Archives in their new home. The Journal of Pacific History, 42 (2), 265-273.
Leaming, E. (2006). [Review of the book Harold Wellman – a man who moved New Zealand]. New Zealand Surveyor 296, 30-31.
Marshall, B. (2007). Peter Bromley Maling, 1912-2006. Datum, 26, 2-5.
Marshall, B. (2007). Pims – not the drink! Campbell Paterson Newsletter, 59 (3), 5-6, 59 (4), 2-4.
Mountifield, H. (2006). Contribution to CD-ROM addendum. In D.R. Beagle, The information commons handbook, New York, Neal-Shumann.
Wang, L. (2007). Sociocultural learning theories and information literacy teaching activities in higher education. Reference & User Services Quarterly, 47 (2), 149-158.
Wild, J. (2007). Lumley building foyer. Architecture New Zealand, 6, 116.
Conference & Seminar Papers
Batinica, M. (2007, May). Voyager from down-under: the University of Auckland Library voyage. Paper presented at the 9th Special and University Libraries Conference, Opatia, Croatia.
Donoghue, S. (2007, June). Electronic science resources at the University of Auckland Library. Paper presented at the Special Library Association conference, Denver.
Flaherty, B. (2007, September). Library X.0 beta. Paper presented at the LIANZA Conference, Rotorua.
Hayes, L. (2007, April/May). Institutional collaboration around institutional repositories. Paper presented at the Educause Australasia Conference, Melbourne.
Hulse, P.D. (2007, September). The transformation of the Engineering Library, the University of Auckland. Paper presented at the LIANZA Conference, Rotorua.
- 45 - Innes, S. (2007, March). Kimihia te mea ngaro : ‘Seek the knowledge which was lost’. Paper presented at the University of Hawai'i Pacific Islands Studies Conference, Honolulu.
Innes, S. (2007, July). Pacific collections at the University of Auckland, 50 years on. Paper presented at the Archives and Records Association of New Zealand Conference, Auckland.
Jansen, P. & Mustatea, N. (2007, April). The Blob: slicing and dicing in Oracle. Poster session presented at EndUser, Chicago.
McFall-McCaffery, J. (2007, April). Enhancing learning for Pasifika @ University of Auckland ; a view from the inside. Paper presented at the Critiquing Pasifika Education in the University inaugural conference, AUT, Auckland.
Morehu, A. & Hobson, J. (2007, June). Hokinga ki te kainga. Paper presented at the International Indigenous Librarians Forum, Brisbane.
Newton-Wade, V. (2007, September). Getting research out there: ResearchSpace@Auckland. Poster session presented at the LIANZA Conference, Rotorua.
Obradovic, K. (2007, September). Souping up the engine: making the most of the catalogue at the University of Auckland Library. Paper presented at the LIANZA Conference, Rotorua.
Ralston, B. & Wild, J. (2007, July). Auckland – an archives black hole? Paper presented at the ARANZ Conference, University of Auckland.
Russell, M-R.A. (2007, May). Raising the bar for legal research. LAW399: implications for academics. Seminar presented to the Faculty of Law, University of Auckland.
Russell, M-R.A. (2007, May). Re Black Letter Law v Legal Practice: who gets custody of legal research? Paper presented at the New Zealand Law Librarians’ Symposium, Auckland.
Russell, M-R.A. (2007, May). Vendors licences and contracts. Paper presented at the New Zealand Law Librarians’ Symposium, Auckland.
Wang, L. (2007, May). Library evaluation and online booking system at the University of Auckland. Paper presented at the Educause Australasia Conference, Melbourne.
14. University Library Staff List 31 December 2007
ADMINISTRATION University Librarian Janet Copsey, BA, DipNZLS, DipBus(Info Systems), FNZLIA Library HR Manager Carol Catley, NZLA Cert, Grad Dip Bus (HR Mgmt) Corporate Services Librarian John Hayward, BA, Dip NZLS Projects Librarian Eileen Tollan, BA, DipLbr Library Business Manager Lynn Talaic University Librarian’s Kimberly King Executive Assistant Administrative Assistant Christine Tsui, BA Mail & Staff Room Supervisor Janet Hughes Photocopy Supervisor Jane Brown, Bookbinding Cert
- 46 - ACCESS SERVICES Associate University Librarian Christine Wilson, BA, DipNZLS, FNZLIA
Acquisitions Acquisitions Librarian Linzi Edwards, BSc, DipLibr Assistant Librarian Anne Duis, NZLACert (part time) Assistant Librarian Shelley Evans, BA, Dip ILS Assistant Librarian Elizabeth Evans, MA(Hons) Secretary/Administrative Devika Pothineni, BEd, BSc Assistant Library Assistant Russell Doran, BA, BSc Library Assistant Mei Ling Lee, BCom, BSc (Nat. Taiwan University), DipILS Library Assistant William Hamill, BA
Cataloguing Cataloguing Librarian Ksenija Obradovic, MA, HigherDipLibr Assistant Librarian Penelope Bardenheier, DipILS Assistant Librarian Maja Batinica, BA, Lib. Dip. Assistant Librarian Margaret Furlong, MA, NZLACert (part time) Assistant Librarian Fenella Gordon, BSc(Hons), DipLibr (part time) Assistant Librarian Margaret Knightbridge, NZLACert (part time) Assistant Librarian Roslyn Smith, LLB, DipNZLS (part time) Assistant Librarian Fiona Zhao, BSc, PGDipMgmtSc, MLIS (part time) Assistant Librarian Anne Newnham, BA(Hons), DipILS Assistant Librarian Linda Thomas, Lower DipLibr (Univ. of Cape Town), DipILS Assistant Librarian Fiona Ward, BA Assistant Librarian Teri-Louise Ta’ala, BA, MLIS Library Assistant Eric Johnston Library Assistant Joy Edwards, DipFA, DipTchg Library Assistant Kazumi Oshida, Cert. Translation
Serials Serials Librarian Neil Heinz, MA, DipNZLS Assistant Librarian Joanne Rowan, MA, MLIS Assistant Librarian Brent Partner, BA Assistant Librarian Sue Watt, BA, NZLS Cert Administrative Assistant Simeona Barton, MA(Hons), NZLS Cert Library Assistant Rachel Huang, MLIS (Nanjing University) Library Assistant Sharon Tillotson, BA, PGDipArts Library Assistant Katharina Bauer, MEL (part time) Digital Services Administrator Nicole Mustatea, BBS
Bindery Bindery Manager Clinton Goodwin, ATC Bk Binding Binder Barry Lawrence, Bk Binding Trade Cert. Binder Brian Martin, TC Bk Binding Binder Byron Schubert Binder Russell Phillips, Cert. Bk Binding Binder Kimiko Kanai, MFA, PGFFA Binding Coordinator Jennie Elzenaar Bindery Assistant Anawa Phillips Cutter/Binder Felix So, BSc
Lending Services Lending Services Manager Elizabeth McKenzie, BA, DipLibr Assistant Librarian Carol Jarman, BA, NZLSCert Casual Staff Supervisor Douglas Lahikainen, MA(Hons)
- 47 - After Hours Supervisor Amanda Willis, BSc, DipLibr (part time) After Hours Supervisor Simon Whitlock, BA, DipAppSocS, MLIS (part time) After Hours Supervisor Ashley Hopkins, BA (part time) After Hours Supervisor Jenny Stewart, BA, NZLSCert (part time) Reserve Services Supervisor Karen Duncan, BA Library Assistant Jonathan Wright, CLTA, DELE, BA (Hons), MCW Library Assistant Martyn Davies, MA(Hons) Library Assistant Matthew Morton, BA Library Assistant Troy Tuhou, BA Library Assistant Nika Geraets, BA(Hons) Library Assistant Pia Sanders, BA (Hons), Cer CGD Library Assistant Adam Willetts, MFA (part time) Library Assistant Matthew Dentith, MA (part time) Library Assistant Fiona Zhao, ME (part time) Library Assistant David Levinson, BA (part time) Library Assistant Christopher Tariu (part time) Library Assistant Amy Joan Hart, MA, BMus (part time) Library Assistant Pauleen Corpuz (part time)
Enquiry Services Enquiry Services Librarian Radha Ramachandra, MA, MLIS Assistant Librarian Judy Haswell, BA, Dip Tchng (Hons), NZLSCert, TESOL Cert (part time)
Interloans Interlibrary Services Manager Jillian Irwin, BA, NZLSCert, ALIANZA Assistant Librarian Christine Jackson, NZLSCert, BA Assistant Librarian Marianne Forbes, BA, DipLibr Inter-Campus Delivery Leith Macdonald, MA (Hons) Supervisor Library Assistant Uma Chinni, BSc, Bed Library Assistant Wakefield Harper, MA (Hons) Administrative Assistant Omie Wijeyesinghe
INFORMATION TECHNOLOGY Assistant University Librarian Brian Flaherty, BA(Hons), DipLibr, DipTchg, ALIANZA
Digital Services Digital Services Manager John Garraway, BA, Dip Libr, ALIANZA Digital Access Librarian Leonie Hayes, BLIM (N. Territory) Digital Initiatives Librarian John Laurie, BA, MLIS Voyager System Administrator Peter Jansen, BA, BCom, DipLibr Web Development Coordinator Ian Jones, MA E-Resources Administrator Bob Pearson, BA, DipLibr Web Editor Simon Ryder, MSc (Hons) MLIS Programmer/Developer Yin Yin Latt, MComputing, BSc (Computing & Info Systems), BCSc Digital Services Administrator Vanessa Newton-Wade, BA
Systems Senior Systems Engineer Peter Cebalo, BSc, Microsoft MCP Systems Engineer David Parker, BTheol, Dip Lib., Dip Info Tech (Qld.) Systems Engineer Prem Premkumar, BE, CBC, MSCE, MCP Systems Engineer Anny Tong, BSc, Ciso Cert CCNA
FACULTY SERVICES Associate University Librarian Helen Renwick, BA, DipTchg, DipNZLS, FLIANZA
- 48 - Māori & Pasifika Information Services Team Maori and Pasifika Services Anahera Morehu, BMIM Manager Pasifika Liaison Librarian Judy McFall-McCaffery, BA, DipLIS (USP) Maori Liaison Librarian Jennifer Hobson, BA, MLIS Library Assistant Rukuwai Jury
Arts Information Services Arts Information Services Linda George, MA (Hons), DipLibr Manager – Subject Librarian English & Women’s Studies Subject Librarian – History, Philip Abela, BA, DipLibr Sociology, Classics & Ancient History Subject Librarian – Philosophy Jenny Graham, NZLACert, BA & Political Studies Subject Librarian – Theology & Mark Hangartner, BA, DipLibr, BTheol Education Library Assistant Danielle Moreau, DipPub, PGDipWS, MA(Hons)
Asian Languages Asian Languages Librarian – Kaaren Hiyama, MA(Hons), MLIS Asian Studies Subject Librarian Japanese Resources Librarian Chie Emslie, BA, MLIS Chinese Resources Librarian Haiqing Lin, MLIS Korean Resources Librarian Hyang-Soon Woo, BA
Audio-Visual Subject Librarian – Film, TV & Sarah Etheridge, BA, DipLibr Media Studies Library Assistant Patrick Graham, Dip Drama, Dip FTVProd, BPSA, MPCA (part time) Library Assistant Kate Middleton, BA (Hons) (part time)
Business & Economics Information Services Business & Economics Shari Hearne, BA, H.Dip Libr (Natal) Information Services Manager – Subject Librarian Marketing Subject Librarian – Accounting Julie Sibthorpe, BA, DipNZLS, ANZLIA (part time) and Finance Subject Librarian – Economics, Sheryl Baster, BA, DipLibr ISOM, International Business Subject Librarian – Margaret Tibbles, MA(Hons), DipLibr (part time) Management & Employment Relations BBIM and MBA Programme Lynne Mitchell, BA, Dip Tchng, Dip Libr Librarian Library Assistant Jane Downing, BA Lib Science, MA
Science Information Services Science Information Services Sonya Donoghue, NZLACert, FLIANZA Manager – Chemistry, Food Science, Forensic Science, Wine Science Subject Librarian Subject Librarian – Geography Brian Marshall, MA, DipNZLS, FLIANZA
- 49 - & Environmental Science Subject Librarian – Psychology Elizabeth Hardley, BA(Hons), DipLibr, MCLIP & Speech Science Subject Librarian – Geology & Elva Leaming, BA, NZLACert Physics Subject Librarian – Biological John Lavas, MSc, MLIS Sciences Subject Librarian – Michael Parkinson, MA(Hons), MLIS Mathematics & Statistics Library Assistant Bevan Shortridge, MA
Sylvia Ashton-Warner Library Library Manager Christine Moselen, BA, Dip Libr, Dip Tchng Administrative Assistant Lynn Egen Information Services Librarian Jeff Kirkus, BA, DipLibr, DipNZLS, ALIANZA Subject Librarian – Info Christine Sorrell, BA, NZLSCert Literacy Subject Librarian – Education Kirsty Wilson, BA, DipLibr Subject Librarian – Theology & Mark Hangartner, BA, DipLibr, BTheol. Education Subject Librarian – Education Patricia Bingham, BSocSci, NZLS Cert Library Assistant (Lending) Phillippa Babbington, BA, NZLACert Library Assistant (Lending) Linda Carson, MA Library Assistant (Lending) Upeksha Amarathunga, BSc(Hons) Library Assistant Zahra Frotan, CertComp, BMed, PGDipPH Library Assistant Matthew Wood, MA, PGDipArts Library Assistant Bryony Sinclair, PhD Library Assistant Tony Collins
Tai Tokerau Campus Library Library Manager Cherie Tautolo, MA, MLIS Library Assistant Sally Penwarden Library Assistant Bernd Martin
Engineering Engineering Librarian – Patsy Hulse, BA, DipNZLS, ANZLA, LRSM, LTCL Subject Librarian Civil & Resources Engineering Subject Librarian – Mech Emil Melnichenko, BSc, NZLSCert, DipTchg, SecTchg Engineering Cert Subject Librarian – Electrical & Susan Brookes, BSc, BSc(Hons), DipLibr Electronic Engineering Subject Librarian - Dahlia Han, MSc (Sheff.), BSc (Univ. Sth. China) Engineering Science, Chemical & Materials Engineering Client Services Librarian Rodrey Chan, MA, MLIS Library Assistant Hunter Ma, B.Com(Hons), MA, Grad Dip (Screen & Media) Library Assistant Lin Lin, ME Library Assistant Lin Fan Dong, BCom Library Assistant Maggie Sun, BCom
Davis Law Library Library Manager Mary-Rose Russell, LLB (Hons), LLB (Z'bwe.), B.Bibl (S.Af.), LLM Client Services Librarian Hannah Edwards, DipILS Acting Client Services Simon Whitlock, BA, DipAppSocS, MLIS
- 50 - Librarian Subject Librarian – Law Josie Wirjapranata, BA, MLIS Subject Librarian – Law Jackie Coates, BA, Dip LIS Subject Librarian – Law Stephanie Carr, BParks & Recreation Mgmt, Dip Lbr Library Assistant Andre Phair Library Assistant Robert Beck, BA Library Assistant Ayamai Nakagawa, BA Library Assistant Eileen Leung, MFA (part time)
Philson Medical & Health Sciences Library Library Manager Megan Clark, BA, DipNZLS Information Services Librarian, Susan Foggin, MA, DipNZLS Subject Librarian - Med & Health Sciences Subject Librarian - Medical and Laura Armstrong, MA(LIS), BSc Health Sciences Subject Librarian - Nursing Lorraine Nielsen, NZLS Cert and Allied Health & Medical and Health Sciences Subject Librarian Anne Wilson, BA, DipLibr, BTheol Lending Services Librarian Alida Claasen, BA(Hons), Uni. Dip. Librarianship, Higher Ed. Dip. (Transvaal) Assistant Librarian Jacob Powell, BCom, Dip PM (AMTC) Library Assistant Annabel Gooder Library Assistant Rohini Subbian, BSc, MLIS Library Assistant Frances Duff, BSc Library Assistant Sueyon Kim, MA Library Assistant Rebecca Gnanamuthu, Dip Lib & Info Studies (Colombo)
NICAI & Special Collections Library Manager Jane Wild, BA, DipLibr, PGDip, ALIANZA
Special Collections Special Collections Librarian Stephen Innes, BA, PGDA, DipLibr, ALIANZA Library Assistant Yvonne Sutherland, MA(Hons) Library Assistant Maria Ericksen, BA, PG Dip Museum Studies (part time)
Architecture Architecture Librarian – Wendy Garvey, BA, DipNZLS Subject Librarian Architecture, Property & Planning Subject Librarian – Bruce Howie, BA, DipNZLS Architecture, Property & Planning Assistant Librarian Simon Coates, MA Client Services Librarian Natalie Mahony, BA UAADA Archivist Maria Ericksen, BA, PG Dip Museum Studies (part time) Library Assistant Alexander Wilson, BA (part time) Library Assistant Sarah Cox, BA, Grad Cert Art Conserv Library Assistant Lynette Leong, BA (Hons), MCW
Fine Arts Fine Arts Librarian Gail Keefe, BA, NZLS Cert Subject Librarian Nicole Jackson, BA, NZLS Cert Client Services Librarian Thomas Irwin, BA, MLIS Library Assistant Jane Dodd, BA, Dip es. Library Assistant Simon Esling, MFA, BA Library Assistant Susan Rowntree, BA (part time)
- 51 - Library Assistant Anna Parlane, BFA
Music Music Librarian – Subject Phillippa McKeown-Green, BA, MPhil(Hons), Dip Libr Librarian Music & Dance Client Services Librarian Roland Brownlee, BA, MLIS Library Assistant Aleisha Ward, MA (part time) Library Assistant Amy Joan Hart, MA, BMus (part time)
Tamaki Library Manager Claudia Adams, BSc, BBibl(Hons), PGDipLIS, CTT Subject Librarian Derryl Hayman, BA, Dip Tchng, DipILS Client Services Librarian Salila Jayaneththi, MSc Library Assistant Bala Subbaraj, BA, BPhysEd Library Assistant Angela Lu, GDip(Comp. Sci.), BEng (Polymer Science) (South China)
Off-Campus Storage Library Assistant Thaya Ragu, BSc Library Assistant Neil Kirkland, BA
INFORMATION COMMONS & LEARNING SERVICES Assistant University Librarian Hester Mountifield, MA(LibrSci)(S.Af), Higher Ed. Diploma(S.Af)
Information Skills Learning Services Manager Li Wang, BE, Dip Electronics, MLIS E-Training Coordinator Elizabeth Wilkinson, BA(Hons), BSc, Dip Tchg Learning Librarian Megan Sutton, BPlan, MLIS, CTT Learning Services Librarian Stephanie Cook, BA, MLIS Library Assistant Neda Zdravkovic, BA, DipILS
IC Helpdesk Acting IC Group Manager Rachel Chidlow, NZLSCert, BA Client Service Consultant Naluloa Tamaitepo, BA Client Service Consultant Fred Ling, BCom Client Service Consultant Monica Silveira, BComSc (U. Rio Grande de Norte) Client Service Consultant Sarah Root, MA Client Service Consultant Andrew Krieg, MA (Hons) Client Service Consultant Vanda Ivanovic, BA, DipCGD Client Service Consultant Parag Bhatnagar Client Service Consultant Tia Dawes, MA Client Service Consultant James Carson Client Service Consultant Gareth Mulholland
Short Loans Collection Acting Short Loans Collection Ursula Loots, BA Law, Dip Drama, MLIS Manager Learning Services Assistant Namrata Banerjee, BA Library Assistant Janet Austin, BA, DipTchg, NZLSCert Library Assistant Jennie Oakley, BA (Hons) Library Assistant Matawai Wharepapa Electronic Course Materials Annette Lauder, BSc, BCom Assistant
ELSAC Acting ELSAC Manager Hester Mountifield, MA(LibrSci)(S.Af), Higher Ed. Diploma(S.Af)
- 52 - ELSAC Language Consultant Siew Hean Read, Dip Ed, MA, DipLIS ELSAC Language Assistant Rebecca Tsang, DipEngTchg, MA(Hons)
15. Partial List of Donations
15.1 Gifts in cash
Philson Library
Audiology Department $400
Davis Law Library
Bell Gully $12,199 Spencer Mason Trust $12,000 Russell McVeagh Scholarship $8,500
15.2 Gifts in Kind
Maartje Abbenhuis; Academy of Social Sciences of Australia; Professor Richard J. Aldrich; Frederic Angleviel; Estate of Dr Angela Annabell; S. Apputhurai; Australian High Commission; Eric Barendt; Professor Mamen Barkey; W.R. Barnes; Laurie Bauer; Bell Gully; Dr Maureen Benson-Rae; Professor Rick Bigwood; Judith Binney; Frank Blackwell; Norman Blaikie; Professor Warren Brookbanks; Associate-Professor B.J. Brown; Cairns Slane; Center for Basque Studies, University of Nevada; Centre for Peace Studies; Professor Mohamed Cherkaoui; National Library of China; Marie Clay; Thelma Clough; The Family of Clair Collard-Scruby; Alex Conte; The College of St John The Evangelist; Peter Dane; Raymond Danowski; Treasa Dunworth; Hannah Edwards; John Elmsley; Environment Bay of Plenty; V. Farman; Professor Cindy Farquhar; Walter John Fletcher; Michael Foster; Noeline Gannaway; Nan Gardner; Professor Mike Gedye; Delnaz Ghadiali; Yash Ghai; Valery Golovskoy; Professor Vivienne Gray; Gordon & Lynette Green; Professor Roger Green; Associate-Professor David Grinlinton; Rodger Haines; Rt. Rev. Winston Halapua; David Hamilton; Hamilton Library, University of Hawaii at Manoa (Lynette Furuhashi); Judge David Harvey; Heaney & Co; Hera Hemi; Professor Ann Hewley; Dr David Hilliard; Jim Holdom; Rose Holley; International House of Japan; International Research Center for Japanese Studies; IUCN/SSC Invasive Species Specialist Group; Rob Jackaman; Dr David Jackson; Dr Ken Jackson; The Embassy of Japan; Japanese Literature Publishing Promotion Center; Kano Victoria University; Professor Jane Kelsey; Karin Kirchoff; Reinhard Klette; Kokugakuin University; Embassy of the Republic of Korea; The Korea Foundation; National Institute of Korean History; National Library of Korea; Glenn Laverack; Law Faculty Postgraduate Office; Lay Readers Bible Society; Professor Heath Lees; Legal Research Foundation; Maureen Legge; Leibniz Institute for Applied Geosciences; Associate-Professor Ian Lilly; Ruoran Liu; Graham Lord; LTCB International Library Trust; Danielle Lu; Professor J.D. Macarthur; Thomas McGuire; Liz McKinley; Dr Alan L. Mcleod; Krishna Mallick; Tim Maloney; Manukau City; Alaric Maude; Sarah Metge; The Embassy of Mexico; Mary Milne; Paula Mochida; Kevin Moran; Dr Michael D. Myers; Nestle New Zealand Limited; Dr Pat Neuwelt; New Zealand Association of Rationalists and Humanists; New Zealand Business Roundtable; New Zealand Law Commission; New Zealand Music Industry Commissioner; New Zealand Teachers Council; Northeast Asian History Foundation; Pat Northey; Dr Tsutomu Okamoto; Jennifer O'Connor; Matthew O'Meagher; The Open Polytechnic of New Zealand; Oxford University Press; Associate Professor Ken Palmer; Frank Pervan; Peter Phillips; Prison Fellowship of New Zealand; Public Sector Reform Advisory Grp Papua New Guinea; Anna Quinn; Association of Rationalists and Humanists; Dr
- 53 - Stephan Resch; Carola Reyes; Ian Richards; Associate-Professor Peter Roberts; Robert Rousseau; Mary-Rose Russell; Russell McVeagh; Ron Samson; Adrienne Sansom; Elsabe Schoeman; Dr Gerald Seaman; Seoul Peace Prize Cultural Foundation; David Shaw; Simpson Grierson; Susan Smith; Professor Anthony Spalinger; Spartacist ; Dr Peter Spiller, Principal Disputes Referee, Disputes Tribunal; Margaret Stewart; Daniel Sude; Paul Sumpter; Dr Polly Sussex; Suter Gallery, Nelson; Dr Dean Sutcliffe; Professor Mike Taggart; Taiwan National Center Library; Dr Masahiro Takimoto; The Right Hon. E.W. Thomas; Rosemary Tobin; Toyota Foundation; Stan Tream (Tremtiaczy); Dr John Turner; Universidad Central de Venezuela, SICHT; Estate of Martin Webb (significant donor); Andy Whalen; Dr Brendan Whyte; Emeritus Professor Edgar Wickberg; D.A.R. Williams, QC; Tom Winstanley; Witold Lutosławski Society; Daniel Wright.
15.3 Endowment Income
V J Chapman Memorial Botanical Fund – remaining funds spent $15,579 H G Forder Mathematics Fund – annual income $ 167 Hutchings Biosciences & Science Fund – annual income $ 3,020 Library Endowment – annual income $ 3,894 D M Wilsie McAra Collection Fund – annual income $18,200 NZ Institute of Mining Engineering Fund – remaining funds spent $ 4,874 Paterson Bequest – annual income $ 167 Philson Trust – income consolidated into the Trust ______$45,900
- 54 -
16. Statistical Information
16.1 Population served 2007
Internal Students : Undergraduate : 29,806 Postgraduate : 9,599 Total 39,405
Academic Staff : 2,830 General Staff : 2,933 (Includes library, administrative and technical staff) Total 5,763
Registered external borrowers* : 2,300
Continuing education borrowers : 876
Total served by library system : 48,344
* Includes Associate Members and Auckland District Health Board staff.
- 55 - 16.2 Books/Theses/Serials Volumes
ACCESSIONED UNACCESSIONED GRAND TOTAL (3) Total Added Withdraw Total Transf Amended Total Added Withdraw TotalAmended Total (1) Total (1) 2006 2007 2007 2007 2006 2007 2006 2007 2007 2007 2007 2007 General Library Books (Purchased) 19,547 Books (Donated) 630 Books (Total) 777,012 20,177 2,400 794,789 -1,703 793,086 0 0 0 0 0 793,086 Theses etc. 21,112 794 0 21,906 23 21,929 0 0 0 0 0 21,929 Serials 190,585 4,117 49 194,653 -895 193,758 45,465 40 8 45,497 45,497 239,255 Total 988,709 25,088 2,449 1,011,348 -2,575 1,008,773 45,465 40 8 45,497 45,497 1,054,270
Architecture Books (Purchased) 1,700 Books (Donated) 21 Books (Total) 42,913 1,721 698 43,936 35 43,971 2,217 0 0 2,217 2,217 46,188 Theses etc. 3,479 35 0 3,514 0 3,514 2 0 0 2 2 3,516 Serials 10,521 300 96 10,725 0 10,725 2,784 0 0 2,784 2,784 13,509 Total 56,913 2,056 794 58,175 35 58,210 5,003 0 0 0 5,003 63,213
Asian Languages Books (Purchased) 1,827 Books (Donated) 301 Books (Total) 55,003 2,128 593 56,538 0 56,538 4,548 564 3,369 1,743 1,743 58,281 Theses etc. 1,432 0 1,432 0 0 0 0 0 0 0 0 0 Serials 4,664 281 0 4,945 0 4,945 295 344 0 639 639 5,584 Total 61,099 2,409 2,025 61,483 0 61,483 4,843 908 3,369 2,382 2,382 63,865
Engineering Books (Purchased) 2,434 Books (Donated) 1,106 Books (Total) 45,866 3,540 29 49,377 588 49,965 21,752 0 0 21,752 21,752 71,717 Theses etc. 6,430 93 0 6,523 0 6,523 0 0 0 0 0 6,523 Serials 28,583 395 5 28,973 0 28,973 23,737 0 0 23,737 23,737 52,710 Total 80,879 4,028 34 84,873 588 85,461 45,489 0 0 45,489 45,489 130,950
Fine Arts Books (Purchased) 2,413 Books (Donated) 22 Books (Total) 42,405 2,435 351 44,489 1 44,490 692 0 0 692 692 45,182 Theses etc. 435 17 0 452 0 452 0 0 0 0 0 452 Serials 13,782 272 12 14,042 -7 14,035 147 5 12 140 140 14,175 Total 56,622 2,724 363 58,983 -6 58,977 839 5 12 832 832 59,809
Law Books (Purchased) 2,522 Books (Donated) 622 Books (Total) 54,588 3,144 1,525 56,207 43 56,250 0 0 58 -58 -58 56,192 Theses etc. 2,298 106 2,404 0 2,404 0 0 0 0 0 2,404 Serials 66,725 1,181 1,927 65,979 28 66,007 5,843 0 3,690 2,153 2,153 68,160 Total 123,611 4,431 3,452 124,590 71 124,661 5,843 0 3,748 2,095 2,095 126,756
Leigh Books (Purchased) 59 Books (Donated) 0 Books (Total) 3,226 59 0 3,285 6 3,291 0 0 0 0 0 3,291 Theses etc. 207 7 0 214 0 214 0 0 0 0 0 214 Serials 2,000 0 4 1,996 3 2,000 0 0 0 0 0 2,000 Total 5,433 66 4 5,495 9 5,505 0 0 0 0 0 5,505
Te Huka-a-Tai Books (Purchased) 29 Books (Donated) Books (Total) 28 29 0 57 -1 56 0 0 0 0 0 56 Theses etc. 0 0 0 0 0 0 0 0 0 0 0 0 Serials 0 0 0 0 0 0 0 0 0 0 0 0 Total 28 29 0 57 -1 56 0 0 0 0 0 56
Music & Dance (2) Books (Purchased) 1,299 Books (Donated) 55 Books (Total) 47,998 1,354 293 49,059 -263 48,796 0 0 0 0 0 48,796 Theses etc. 180 9 0 189 0 189 0 0 0 0 0 189 Serials 3,707 150 1 3,856 0 3,856 0 0 0 0 0 3,856 Total 51,885 1,513 294 53,104 -263 52,841 0 0 0 0 0 52,841
56
ACCESSIONED UNACCESSIONED GRAND TOTAL (3) Total Added Withdraw Total Transf Amended Total Added Withdraw TotalAmended Total (1) Total (1) 2006 2007 2007 2007 2006 2007 2006 2007 2007 2007 2007 2007
North Shore (4) Books (Purchased) 0 Books (Donated) 0 Books (Total) 2,086 0 616 1,470 -58 1,412 0 0 0 0 0 1,412 Theses 0 0 0 0 0 0 0 0 0 0 0 0 Serials 24 0 0 24 0 24 0 0 0 0 0 24 Total 2,110 0 616 1,494 -58 1,436 0 0 0 0 0 1,436
Philson Books (Purchased) 1,068 Books (Donated) 28 Books (Total) 43,683 1,096 81 44,698 -14 44,684 158 0 0 158 158 44,842 Theses etc. 940 110 0 1,050 0 1,050 0 0 0 0 0 1,050 Serials 54,868 1,000 9 55,859 0 55,859 1,331 0 0 1,331 1,331 57,190 Total 99,491 2,206 90 101,607 -14 101,593 1,489 0 0 1,489 1,489 103,082
Sylvia Ashton-Warner Books (Purchased) 8,953 Books (Donated) 70 Books (Total) 225,645 9,023 6,818 227,850 14 227,864 1 0 0 1 1 227,865 Theses etc. 38 80 3 115 0 115 0 0 0 0 0 115 Serials 2,398 853 1,771 1,480 641 2,121 0 0 0 0 0 2,121 Total 228,081 9,956 8,592 229,445 655 230,100 1 0 0 1 1 230,101
Tamaki Books (Purchased) 685 Books (Donated) 13 Books (Total) 29,099 698 1,311 28,486 -853 27,633 457 0 0 457 457 28,090 Theses 391 24 0 415 -23 392 0 0 392 Serials 3,119 270 40 3,349 -15 3,334 815 0 0 815 815 4,149 Total 32,609 992 1,351 32,250 -891 31,359 1,272 0 0 1,272 1,272 32,631
Off-Campus Storage Books (Purchased) Books (Donated) Books (Total) 151,842 0 0 151,842 5,190 157,032 0 0 0 0 0 157,032 Theses etc. 1,426 0 0 1,426 0 1,426 0 0 0 0 0 1,426 Serials 119,028 0 530 118,498 250 118,748 5,874 0 0 5,874 5,874 124,622 Total 272,296 0 530 271,766 5,440 277,206 5,874 0 0 5,874 5,874 283,080
Short Loan Collection Books (Purchased) 1,439 Books (Donated) 0 Books (Total) 12,346 1,439 785 13,000 -2,985 10,015 0 0 0 0 0 10,015 Serials -1 1 0 0 -5 -5 4 0 0 4 4 -1 Total 12,345 1,440 785 13,000 -2,990 10,010 4 0 0 4 4 10,014
Dept. Reading Rooms Books (Purchased) 25 Books (Donated) 0 Books (Total) 14,449 25 0 14,474 0 14,474 0 0 0 0 0 14,474 Theses etc. 1,718 0 0 1,718 0 1,718 0 0 0 0 0 1,718 Serials 4,281 0 0 4,281 0 4,281 0 0 0 0 0 4,281 Total 20,448 25 0 20,473 0 20,473 0 0 0 0 0 20,473
TOTAL STOCK Books (Purchased) 44,000 0 0 Books (Donated) 2,868 0 0 0 Books (Total) 1,548,189 46,868 15,500 1,579,557 0 1,579,557 29,865 564 3,427 27,002 27,002 1,606,559 Theses etc. 40,086 1,275 1,435 39,926 0 39,926 2 0 0 2 2 39,928 Serials 504,336 8,820 4,444 508,660 0 508,660 84,406 389 3,710 81,085 81,085 589,745 Total 2,092,611 56,963 21,379 2,128,143 0 2,128,143 114,273 953 7,137 108,089 108,089 2,236,232
TOTAL STOCK (excluding microforms and non-book materials)
2006 2,206,884 2007 2,236,232
Note: Theses include Long Essays and Projects.
(1) Total stock physically held in library. (2) Music books totals include scores. (3) Grand total of accessioned and unaccessioned amended totals. (4) North Shore Library closed December 2005 but total stock not de-accessioned before year end.
57 16.21 Microforms
Total Added Withdrawn Transferred Total 2006 2007 2007 2,007 2007
A Microfilms (rolls)
General Library* 21,704 733 0 0 22,437 Architecture 17 0 0 0 17 Asian Languages 28 0 0 0 28 Engineering 299 0 0 0 299 Fine Arts 643 0 0 0 643 Law 247 0 0 0 247 Music & Dance 616 2 0 0 618 Dept. Reading Rooms 22 0 0 0 22 Total 23,576 735 0 0 24,311
* General (Cataloguing) 564 0 * General (Serials) 169 0 Total 733 0
B Microfiche, microcards, etc. (sheets)
General Library* 248,589 183 0 0 248,772 Architecture 572 0 0 0 572 Asian Languages 67 0 0 0 67 Engineering 16,953 0 0 0 16,953 Fine Arts 684 0 0 0 684 Law 30,446 0 0 0 30,446 Philson 33,297 0 0 0 33,297 Music & Dance 85 0 0 0 85 Dept. Reading Rooms 36 0 0 0 36 Tamaki 874 0 0 0 874 331,603 183 0 0 331,786
* General (Cataloguing) 175 0 * General (Serials) 80 Total 183 0
58 16.22 Other Materials Total Added Withdrawn Transferred Total 2006 2007 2007 2007 2007
A Audio Recordings (incl. records, CDs and cassettes) General Library 6,860 178 0 -1 7,037 Architecture 27 0 0 0 27 Asian Languages 382 53 0 0 435 Audio Visual Library 436 0 0 0 436 Dept Reading Rooms 7 0 0 0 7 Engineering 19 2 0 0 21 Fine Arts 336 12 0 0 348 Law 3 0 0 0 3 Music & Dance 6,689 340 209 1 6,821 Philson 1,016 0 0 0 1,016 Short Loan Collection 117 0 0 0 117 Sylvia Ashton-Warner 2,528 95 7 0 2,616 Tamaki 87 8 0 0 95 Total 18,507 688 216 0 18,979
B Visual Recordings (incl. reels of cine film, videocassettes) General Library 2,472 182 0 0 2,654 Architecture 409 61 0 0 470 Asian Languages 636 78 0 0 714 Audio Visual Library 9,452 1,371 0 -1 10,822 Engineering 326 30 0 0 356 Fine Arts 30 82 0 0 112 Law 34 1 0 0 35 Leigh 3 0 0 0 3 Music & Dance 633 186 0 0 819 Philson 467 229 0 0 696 Short Loan Collection 1,065 25 0 0 1,090 Sylvia Ashton-Warner 2,772 136 48 0 2,860 Tamaki 640 22 0 1 663 Total 18,939 2,403 48 0 21,294
C Slides/Transparencies etc. (incl. film strips, tape/slide programmes, multi-media kits) General Library 635 6 0 0 641 Architecture 23,165 0 0 0 23,165 Asian Languages 13 0 0 0 13 Audio Visual Library 1,768 0 0 0 1,768 Engineering 45 0 0 0 45 Fine Arts 11,079 0 0 0 11,079 Philson 413 0 0 0 413 Short Loan Collection 0 0 0 1 1 Sylvia Ashton-Warner 3,494 75 9 -1 3,559 Tamaki 6 0 0 0 6 Total 40,618 81 9 0 40,690
59 Total Added Withdrawn Transferred Total 2006 2007 2007 2007 2007 D Maps
General Library 43,637 26 0 1 43,664 Architecture 1,473 0 0 0 1,473 Asian Languages 14 0 0 0 14 Engineering 182 0 0 0 182 Sylvia Ashton-Warner 326 0 0 0 326 Tamaki 899 0 0 -1 898 Total 46,531 26 0 0 46,557
E Pictorial Records (architectural and measured drawings, photographs photographic albums, calendars, reproductions and posters, works of art)
General Library 21,156 0 0 0 21,156 Architecture 12,870 0 0 0 12,870 Asian Languages 80 0 0 0 80 Engineering 4 0 0 0 4 Fine Arts 9,807 0 0 0 9,807 Sylvia Ashton-Warner 3,270 88 1 0 3,357 Tamaki 2 0 0 0 2 Total 47,189 88 1 0 47,276
F Archives and Manuscripts (metres)
General Library 1,437.55 23.00 0.00 0.00 1,460.55 Architecture 45.50 0.00 0.00 0.00 45.50 Fine Arts 1,016.37 1.00 0.00 0.00 1,017.37 Sylvia Ashton-Warner 180.00 0.00 0.00 0.00 180.00 Total 2,679.42 24.00 0.00 0.00 2,703.42
G Computer Files (tapes, disks, both optical and floppy, CD-ROMs etc)
General Library 5,131 87 0 10 5,228 Architecture 51 0 0 0 51 Asian Languages 218 2 0 0 220 Audio Visual Library 24 0 0 0 24 Dept Reading Rooms 14 0 0 0 14 Education 70 0 70 0 0 Engineering 1,456 210 0 0 1,666 Fine Arts 275 8 0 0 283 Law 33 6 0 0 39 Leigh 17 0 0 0 17 Music & Dance 59 9 0 0 68 North Shore 133 0 127 -6 0 Philson 937 108 0 0 1,045 Short Loan Collection 298 6 0 -2 302 Sylvia Ashton-Warner 261 85 0 0 346 Tamaki 852 38 0 -2 888 Total 9,829 559 197 0 10,191
60 Total Added Withdrawn Transferred Total 2006 2007 2007 2007 2007
H Reprints and Printed Ephemera
General Library 773 0 0 773 Fine Arts 21,442 3,538 0 24,980 Short Loan Collection 1 0 0 1 Tamaki 4 0 0 4 Total 22,220 3,538 0 25,758
I E-Books
Library system 283,997 14,321 2,812 295,506 Total 283,997 14,321 2,812 295,506
61 16.23 Serials 2006 2007
Titles catalogued for the first time General Library 335 331 Architecture 30 19 Engineering 26 12 Fine Arts 12 17 Law 27 29 Philson 9 11 Sylvia Ashton-Warner 59 30 Total 498 449
By gift/ By gift/ Current Titles added during year By Sub or exch By Sub or exch General Library 246 89 244 87 Architecture 19 11 17 2 Engineering 14 12 12 0 Fine Arts 10 2 13 4 Law 23 4 28 1 Philson 8 1 7 4 Sylvia Ashton-Warner 54 5 27 3 Total 374 124 348 101 Grand Total (Sub, gift/exch) 498 449
Titles cancelled and other Titles Other Titles Other cessations during year Cancelled Cancelled
General Library 510 42 611 25 Architecture 3 0 36 2 Engineering 11 1 15 0 Fine Arts 6 0 1 4 Law 32 1 26 1 Philson 73 0 52 4 Sylvia Ashton-Warner 3 0 8 3 Total 638 44 749 39 Grand total (Cancelled and other) 682 788
Current titles catalogued By gift/ By gift/ at year end By Sub or exch By Sub or exch
General Library* 2,487 1,098 2,120 1,160 Architecture 302 24 283 24 Asian Languages 48 47 48 47 Engineering 251 46 248 46 Fine Arts 167 21 179 21 Law 264 63 266 63 Philson 639 28 594 28 Sylvia Ashton-Warner 338 67 357 67
Catalogued electronic serials 28,098 30,694
Total 32,594 1,394 34,789 1,456
Grand Total (Sub, gift/exch) 33,988 36,245
*Includes Music and Tamaki
62 16.3 Loans 2006 2007 Borrowed for Home use General Library 310,175 301,108 Architecture 35,859 38,251 Engineering 40,672 22,646 Fine Arts 35,385 26,731 Law 16,974 17,504 Music & Dance 21,561 20,135 North Shore 1,317 0 Philson 46,553 40,979 Sylvia Ashton-Warner 110,021 118,641 Tai Tokerau 5,279 5,730 Tamaki 19,465 17,776 Voyager Workstations (user generated renewals) 188,400 194,470 Total 831,661 803,971
Short loans for use in the Library
General Library (theses) 2,859 2,400 Architecture 9,164 5,127 Audio Visual Library 22,396 34,454 Engineering 14,684 16,501 Fine Arts 4,870 4,516 Law 15,362 14,385 Maori Studies 337 200 Music & Dance 7,375 5,502 North Shore 570 0 Philson 24,777 19,755 Short Loan Collection 207,758 193,631 Sylvia Ashton-Warner 5,310 7,049 Tai Tokerau 150 638 Tamaki 2,939 3,380 Total 318,551 307,538
E-Reserves 362,174 826,094
Reservations General Library 16,006 14,727 Architecture 803 1,014 Engineering 1,043 1,067 Fine Arts 942 1,346 Law 639 808 Music & Dance 403 625 Philson 2,659 2,604 Short Loan Collection 3,633 3,057 Sylvia Ashton-Warner 5,135 6,185 Tai Tokerau 349 618 Tamaki 2,623 2,375 Voyager Workstations (user generated reservations) 45,766 41,832 Total 80,001 76,258
63 16.31 Interlibrary lending within New Zealand
A Items issued to other Libraries 2006 2007
i Books, periodicals, manuscripts
General Library 4,316 3,615 Architecture 152 168 Engineering 278 255 Fine Arts 177 77 Law 208 191 Philson 173 176 Sylvia Ashton-Warner 199 227 Total 5,503 4,709
ii Copies produced in lieu of originals
General Library 7,743 7,341 Architecture 127 136 Engineering 447 354 Fine Arts 64 34 Law 233 190 Philson 2,190 1,610 Sylvia Ashton-Warner 76 91 Total 10,880 9,756
Totals i + ii 16,383 14,465
B Items received from other Libraries
i Books, periodicals, manuscripts
General Library 2,417 2,291 Philson 14 2 Total 2,431 2,293
ii Copies produced in lieu of originals
General Library 3,258 2,711 Philson 272 24 Total 3,530 2,735
Totals i + ii 5,961 5,028
TOTAL A + B 22,344 19,493
64 16.32 Interlibrary lending outside New Zealand
2006 2007
A Items issued to other Countries
i Books, periodicals, manuscripts
General Library 366 727 Total 366 727
ii Copies produced in lieu of originals
General Library 554 1,122 Total 554 1,122
Totals i + ii 920 1,849
B Items received from other Countries
i Books, periodicals, manuscripts
General Library 640 989 Philson 7 0 Total 647 989
ii Copies produced in lieu of originals
General Library 3,742 3,822 Philson 907 0 Total 4,649 3,822
Totals i + ii 5,296 4,811
TOTAL A + B 6,216 6,660
16.33 Total Lending
ILL in NZ 22,344 19,493 ILL outside NZ 6,216 6,660 i) Total Interlibrary lending 28,560 26,153
ii) TOTAL LOANS (borrowed, 1,178,772 1,137,662 short loans & ILL)
65 16.4 Binding (University Bindery)
2006 2007
Periodicals bound 4,612 4,848 Books bound and rebound 2,450 1,611 Quarterbinding 1,593 1,477 Total 8,655 7,936
16.5 Expenditure (excluding depreciation and occupancy costs)
Books (expenditure excluding commitments) 5,223,348 3,840,946 Periodicals (expenditure excluding commitments) 10,913,305 12,954,573 Sub-total Books and Periodicals 16,136,653 * 16,795,519
People costs (including Auckland Healthcare service contract) 11,805,404 12,502,153
Operating costs (including Bindery, Photocopy Service and Document Delivery Service, equipment & ADHB leases 3,332,450 3,509,427
Total Expenditures 31,274,507 32,807,099
Revenue (including Bindery, Photocopying and Document Delivery revenue and Auckland Healthcare service contract fee) 2,997,007 2,864,418
Total Revenue 2,997,007 2,864,418
* Expenditure for 2006 includes commitments
29 February 2008
Janet Copsey University Librarian
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