2019 General Office tredegar@nationaltrust.org.uk 01633 815880
Visitor Reception [email protected] 01633 811661
Food & Beverage [email protected] 01633 8116615
Tredegar House Pencarn Way Newport NP10 8YW
www.nationaltrust.org.uk/tredegarhouse
@NTTredegarHouse @NTTredegarHouse www.facebook.com/nttredegarhouse
The National Trust is a registered charity no. 205846 2 Contents
Introduction to Tredegar House Suggested itinerary Essential information Guided tours Catering Booking your visit Booking form Food & Beverage form Feedback form
The National Trust is a registered charity no. 205846 3 Introduction to Tredegar House
Tredegar House and the Morgan family have been an important part of the Newport community for more than 500 years. It is a place which has been shaped by, and shaped the lives of, its local residents. From those who lived and worked on the once vast estate to the schoolchildren of the 1950s, Tredegar House stands proudly at the centre of Newport’s heritage. The staff and volunteers who keep the mansion, gardens and parkland running today are working in partnership with local organisations to bring together colourful histories and modern programmes with an ambition to bring genuine benefit to the community and all who visit.
Tredegar House; for people, with people, by people
Tredegar House was the seat of the Morgan family for more than 500 years.
It is one of the architectural wonders of Wales and considered one of the finest examples of a Restoration house in all of Britain
Now surrounded by 90 acres of gardens and parkland, the Morgan’s estate used to stretch from Monmouthshire to Glamorgan covering a total of 40,000 acres of South Wales.
The National Trust is a registered charity no. 205846 4 A suggested itinerary
Please note this is only a suggested format for your group visit, and we are happy to discuss your individual requirements.
11.00am When you arrive a member of staff will greet your group on the coach, arrange payment and scan National Trust membership cards. 11.15am The shop and tearooms open from 10am so pop into the shop and pick up a gift or souvenir. You can use the 10% voucher for a £10 spend and don’t worry if you don’t want to carry purchases around with you, our staff will happily look after them. 11.30am Take a wander through the three contrasting formal gardens. The Orchard Garden, Cedar Garden and Orangery Garden all have their own distinct characters. 12.00pm Head to the mansion house, marvel at the grand 17th century state rooms, uncover Morgan family stories and then experience life below stairs. 1.30pm Relax in the function room and enjoy your pre-booked food and beverage with complimentary tea and coffee. 2.30pm Once you are refreshed take a stroll over to the lake in our parkland where a variety of wildlife can be seen.
The National Trust is a registered charity no. 205846 5 Essential information for planning your day
How to Find Us Membership Located just off M4 Junction 28 Tredegar As a National Trust property we encourage House is easy to find. On leaving the junction visitors to support our cause by becoming take the A48 road to Cardiff and following members. In return, members can enjoy the brown heritage signs to Tredegar House. hundreds of unforgettable places across the UK at no additional cost. Parking If you would like to join as a member in Pay and display car parking is in operation: advance of your visit, please contact the Up to 1 hr £1 office by phone. Up to 4 hrs £2 Admission (with group discount) Over 4 hrs £5 Adult: £8.80 Parking for coaches and National Trust Child: £4.40 members is free of charge. To qualify for the group discount, groups Opening Times must be 10 or more (whether National Trust 16 February – 5 April: 11-4pm members or not), book in advance and pay in one transaction. 6 April – 29 September: 11-5 pm 30 September – 3 November: 11-4 pm Duration of the visit *Please note group bookings are not We recommend that you allow around 3 accepted on Bank Holiday weekends. hours for your visit to the property.
Accessibility
Dedicated blue badge parking.
Two manual wheelchairs available for reservation.
Suitably adapted toilet facilities accessible with a Radar Key.
Assistance dogs welcome throughout site, including the mansion.
Disabled access to the ground floor and below stairs of the mansion house. The first floor is only accessible via a flight of stairs.
The Brewhouse Tearooms and gift shop are fully accessible.
The Morgan Room is only accessible via a flight of stairs.
The National Trust is a registered charity no. 205846 6 Pre-booked guided tours
Please note that due to site wide programming between 24 September and 26 October guided tours will not be available in the mansion house.
Upstairs and Downstairs
An opportunity to explore the lives of those who lived at Tredegar House and discover how the relationship between the different parts of the household changed from the Tudor beginnings to the decades of decadence between the Wars. This Tour will visit not only family rooms at Tredegar, but also the attics where the servants lived, the Hall where they ate and the Housekeeper’s Room where the power really lay.
If you have a particular interest or would like a more bespoke tour, please get in touch and we can discuss Prices: £5 per person in further options. addition to entry fees
Please note that due to programming in the Autumn, Tour size: 10-25 we will be offering an additional tour: Availability: March – October The Morgans and the Chartists, where you can explore the story of the Morgans and their connections Duration: 45 minutes unless to the Chartist movement and the Newport Rising of otherwise stated. 1839.
Start date of tour availability tbc
All groups will be given an introductory talk when they arrive. This talk will last no more than 10 minutes and will include a brief history of the house and then information to orientate you on your visit. The guided tours are your chance to learn that little bit more about specific eras within the history of Tredegar House.
The National Trust is a registered charity no. 205846 7 Food & Beverage
Pre-booking food and beverages ensures the best experience possible as our Brewhouse Tearooms can get very busy. Groups are able to book the Morgan Room for exclusive use, however availability is not guaranteed so please confirm your requirements as soon as you are able.
Option 1 Tea and coffee on arrival with a homemade shortbread. £3.95 pp.
Option 2 Tredegar cream tea Fresh fruit scone, butter, jam and Rodda’s clotted cream served with freshly brewed tea or coffee. £5.50pp.
Option 3 Soup and a sandwich lunch Enjoy a bowl of warming vegetarian soup with a freshly made sandwich on brown or white bloomer bread. Please speak to the Food & Beverage Manager for allergen information, other dietary options are available.
Served with freshly brewed tea or coffee. Sandwich fillings are a selection of meat and vegetarian. £6.95 pp.
Option 4 Freshly prepared buffet lunch Enjoy a freshly prepared buffet lunch consisting of rustic quiche, mixed salads, sliced ham and a chunk of bloomer bread. Served with freshly brewed tea or coffee. £10.00
If you have any requirements outside of the above options, please contact the Food & Beverage Manager.
The National Trust is a registered charity no. 205846 8 Making your booking
1. Call us before completing your booking form to check that your chosen date is available.
2. Complete the enclosed booking form and return it to us by email or post.
3. Contact us two weeks before your visit, to confirm your final number of total visitors including the number of National Trust members.
4. After your visit we would be very grateful if you could complete and return the feedback form which is attached at the end of this information pack to help us improve our offer for next time.
Altering or cancelling your booking
If you need to cancel or change a booking please let us know as soon as possible.
In case of a delay in arrival, you can call our visitor reception or the general office.
The National Trust is a registered charity no. 205846 9 Group booking form
Group/company name
Lead contact
Title First name Surname
Address
Phone
About your visit
Date Mobile Total group number (Please ensure you number of Members have checked this group leader date is available) during visit Non-members Name of coach Number of Arrival Departure company coaches time time (if used) Guided Tours Upstairs and Downstairs Informal formal gardens Time
Payment
Method of payment Cash Card Cheque (payable to National Trust) Invoice (by pre-arrangement only)
Access
We would like to reserve wheelchairs : One Two
For property staff only
Date received Planner updated Copy sent to Yes/No Yes/No Catering Manager Date replied Volunteers VEA booked if Yes/No Yes/No
10 Food & Beverage booking form Date of visit We recommend the group organiser keeps a copy of this form and brings it on the day of the visit.
Menu option - please choose the same option for all the group Number required Time required
Option 1 Tea and coffee on arrival with a homemade shortbread. £3.95 pp.
Option 2a Tredegar cream tea Fresh fruit scone, butter, jam and Rodda’s clotted cream served with freshly brewed tea or coffee. 5.50£ pp.
Option 3 Soup and a sandwich lunch Enjoy a bowl of warming vegetarian soup with a freshly made sandwich on brown or white bloomer bread. Please speak to the Food & Beverage Manager for allergen information, other dietary options are available. £6.95 pp.
Option 4 Freshly prepared buffet lunch Enjoy a freshly prepared buffet lunch consisting of rustic quiche, mixed salads, sliced ham and a chunk of bloomer break £10 pp.
Please specify any dietary requirements:
Your lunch booking will be confirmed upon receipt of this completed form. Forms are required to be returned no later than two weeks prior to the date of your visit. Payment is required in one single payment in order to qualify for the prices quoted. No need to provide a deposit, full payment can be made on the day of your visit.
Please circle your intended method of payment: Cash Card Cheque Invoice (by prior arrangement only) I agree to inform the tearoom of any changes in my booking at least 72 hours in advance otherwise I shall expect to pay the total amount outlined above.
Signature …………………………………………………………………... Date …………………………..
11 Group visit feedback form
We are working hard to ensure all our groups have the best visit possible and by sharing your thoughts you will be helping us improve our offer. Please can you complete and return the form after your visit by email or post. If you would like to give further feedback please visit www.ntsurvery.org.uk.
Organisation/company name
Title First name Surname
Address
Phone
Date of visit
What went well?
What could have been better?
Did you find the staff and volunteers helpful and friendly? How likely would you be to return?
How likely would you be to recommend us to others? Any other comments?
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