Feb-16-Brochure-Reg

nnual Feb h A rua 0t ry 9

M ee ow ting & Trade Sh Cosponsored by

February 8–10, 2016 Holiday Inn By The Bay

SCENES FROM LAST YEAR’S EVENT Portland, Maine 150 Capitol St., Suite 5 Augusta, Maine 04330 Tel: (207) 623-9511 Fax: (207) 623-9522

Maine Water Utilities Association welcomes you to our 90th Annual February Meeting and Trade Show, co-sponsored by the New England Water Works Association and the Maine Water Environment Association. The February meeting has long served as the venue for the demonstration of new products and the exchange of operational tips and techniques. The association’s Associate Members provide much in the way of resources and energy in order to make the Trade Show such a success. The Program Committee, the Directors and other vol- unteer members all contribute to this effort as well. The 2016 conference will be held on Monday, Tuesday and Wednesday, February 8th–10th exclusively at the Holiday Inn by the Bay (HIBTB) and will feature all the training, exhibits and other activities that have been held in the past. There is an opportunity to register for the 2016 conference online and make payments using a credit card.

Online Registration Instructions 1. Access the Maine Water Utilities Association’s website at www.mwua.org. Follow the February Meeting & Trade Show hyperlink. 2. If you have previously attended a MWUA event and are currently in our membership database, the process to login for the first time is as follows: Use the default password of “MWUA + first initial + second initial.” This must be entered in all uppercase letters with no spaces. The first time you log in you will be prompted to change your password to something new with 6 characters. Below is the screen that you will see.

Change Password Please change your password in the fields provided below. Old Password:

New Password has to be at least 6 characters long. New Password:

Confirm New Password:

Change

3. If you have not previously attended a MWUA event, click on the “New Visitor Registration” link below to follow the steps that a nonmember/visitor would fill out to be able to login to the website. www.netforumondemand.com/ eWeb/DynamicPage.aspx?Site=SAMPLE&WebCode=LoginRequired 4. Once you login, please use the left navigation bar to manage your transactions and contact information. • My Information allows you to make changes to your contact information. • The Online Store allows you to renew your membership online. • Upcoming Events will allow you to view all upcoming events, register for events online and pay for attendance using your credit card.

Jeff McNelly Christopher Curtis Justin Richardson Alan Hitchcock Executive Director Program Committee Co-Chair Program Committee Co-Chair President 90th Annual February Meeting & Trade Show • February 8–10, 2016 Holiday Inn By The Bay, Portland, Maine MEETING & TRADE SHOW SCHEDULE MONDAY, February 8th Professional & Technical Sessions 7:30 AM Registration Session 1: The Best of the Best Tips for Professionals...... 8:30 AM – 11:45 AM Session 2: Planning & Construction of a Cost Effective Water Main Rehabilitation Projects...... 8:30 AM – 11:45 AM Session 3: Using Unidirectional Flushing as a Distribution System Tool ...... 8:30 AM – 11:45 AM Session 4: Water Storage Tank Operation and Maintenance (Part 1 of 2)...... 8:30 AM – 11:45 AM Lunch on Trade Show Floor 12:00 PM - 1:30 PM Session 5: How is Technology Changing the Water Utility Industry? ...... 1:30 PM – 3:30 PM Session 6: Quantifying and Managing Non-Revenue Water...... 1:30 PM – 3:30 PM Session 7: The Power of You ...... 1:30 PM – 3:30 PM Session 8: Water Storage Tank Operation and Maintenance (Part 2 of 2)...... 1:30 PM – 3:30 PM New Product Technology onTrade Show Floor #1: Improved Drinking Water Chemical Dosing with Coriolis...... 1:30 PM – 2:00 PM New Product Technology onTrade Show Floor #2: JD7 Water Main Camera: Inspect Mains, Locate Leaks...... 2:00 PM – 2:30 PM New Product Technology onTrade Show Floor #3: Ductile Iron Pipe Protection...... 2:30 PM – 3:00 PM New Product Technology onTrade Show Floor #4: Magnetic Flowmeters for Precise Chemical Feed Systems...... 3:00 PM – 3:30 PM Trade Show Meet & Greet 3:30 PM - 5:30 PM TUESDAY, February 9th Professional & Technical Sessions 7:30 AM Registration Session 9: Pump Efficiency and System Optimization...... 8:15 AM – 9:15 AM Session 10: Concrete Structure Assessment, Maintenance, & Repairs ...... 9:30 AM – 10:30 AM Session 11: VFD Applications ...... 10:45 AM – 11:45 AM Session 12: Tools To Improve Your Utility’s Performance...... 8:15 AM – 11:45 AM Session 13: An Increased Emphasis on Coliforms: The RTCR / Improved Testing Methods ...... 8:15 AM – 11:45 AM Session 14: Development of New Groundwater Supplies ...... 8:15 AM – 11:45 AM Session 15: The Chemistry, Biology and Physics of Drinking Water Treatment Operations (Part 1 of 2)...... 8:15 AM – 11:45 AM New Product Technology onTrade Show Floor #5: Mobile Workforce Automation...... 8:30 AM – 9:00 AM New Product Technology onTrade Show Floor #6: Cleaning Force Mains Without Getting Stuck...... 9:15 AM – 9:45 AM New Product Technology onTrade Show Floor #7: Polypropylene Piping: Not Your Grandfather's Thermoplastic!....10:00 AM – 10:30 AM New Product Technology onTrade Show Floor #8: Arc Flash Danger and How to Protect Yourself...... 10:45 AM – 11:15 AM Business Luncheon 12:00 PM - 1:30 PM Session 16: Laboratory Safety and PPE...... 2:00 PM – 3:00 PM Session 17: Say What You Mean To Say: Choosing Your Words Carefully for Professional Communications...... 3:00 PM – 4:00 PM Session 18: Data Management and Operational Control ...... 2:00 PM – 4:00 PM Session 19: Trustee Session: Funding Sources - Developing a Vision for System Replacement...... 2:00 PM – 4:00 PM Session 20: Responsibilities, Risks, and Rewards of Stepping into Social Media ...... 2:00 PM – 4:00 PM Session 21: The Chemistry, Biology and Physics of Drinking Water Treatment Operations (Part 2 of 2)...... 2:00 PM – 4:00 PM New Product Technology onTrade Show Floor #9: Service Tapping...... 2:00 PM – 2:30 PM New Product Technology onTrade Show Floor #10: Trimble Unity: GIS Made Easy...... 2:30 PM – 3:00 PM New Product Technology onTrade Show Floor #11: Environmental Concerns Make UV Technology a Necessity...... 3:00 PM – 3:30 PM New Product Technology onTrade Show Floor #12: Chlorine Disinfection Technology...... 3:30 PM – 4:00 PM Trade Show 7:30 AM - 4:00 PM WEDNESDAY, February 10th Professional & Technical Sessions 7:30 AM Registration Session 22: Wastewater Math...... 8:00 AM – 9:00 AM Session 23: Troubleshooting Effluent Quality Issues ...... 9:30 AM – 10:30 AM Session 24: Polymer Optimization ...... 10:30 AM – 11:30 AM Session 25: Disinfection Protocol: Protecting Public Health, Managing MS4 Considerations ...... 8:00 AM – 11:30 AM Session 26: Real World Damage Prevention Techniques for Water & Wastewater Utilities ...... 8:00 AM – 11:30 AM Session 27A: Tour of Portland Water District East End Wastewater Treatment Facility...... 12:30 PM – 1:30 PM Session 27B: Aeration System Technologies (at PWD East End Wastewater Treatment Facility) ...... 1:30 PM – 2:30 PM Session 28A: Tour of Portland Water District Sebago Lake Water Treatment Facility...... 12:30 PM – 1:30 PM Session 28B: Achieving Compliance w/Long Term 2 Treatment Rule (at Sebago Lake Ecology Center)...... 1:30 PM – 2:30 PM New Product Technology onTrade Show Floor #13: Managing the Impact of Water & Sewer Home Emergencies...... 8:30 AM – 9:30 AM New Product Technology onTrade Show Floor #14: Locating and Documenting Infrastructure...... 10:00 AM – 10:30 AM New Product Technology onTrade Show Floor #15: Understanding NEMA Motors & Applications...... 10:45 AM – 11:15 AM Trade Show 7:30 AM – 12:00 PM MAINE WATER UTILITIES ASSOCIATION 90th ANNUAL FEBRUARY MEETING & TRADE SHOW February 8-10, 2016

REGISTRATION FORM

Name:______Title:______

Company:______

Address:______City:______State:______Zip:______

Phone:______Email:______Several ways • Mail completed registration form with payment to: MWUA, 150 Capitol Street, Suite 5, Augusta, ME 04330 to register: • Email completed registration to [email protected] • Fax registration to: (207) 623-9522  • Register online at: www.mwua.org

EVENT REGISTRATION – Please  all that apply (including sessions) Registration & Name Badges are required for attendance at all sessions and events. Pre-Registration closes February 3, 2016 Register by Registrations Received 01/29/15 after 01/29/15  3-DAY FULL CONFERENCE REGISTRATION $225/Person $240/Person  3-DAY FULL CONFERENCE REGISTRATION – YOUNG PROFESSIONALS** $150/Person $150/Person **Young professionals are individuals that have been in the water or wastewater profession for 3 years or less. 3-Day Full Conference Registration Includes: . Training Sessions all three days (including material handouts & certificates) . Monday Lunch on Trade Show Floor, Trade Show Meet & Greet and Trade Show Attendance all three days . Tuesday Luncheon . Tuesday and Wednesday coffee and pastries on Trade Show Floor  ONE-DAY MONDAY ONLY CONFERENCE REGISTRATION $100/Person $110/Person  ONE-DAY MONDAY ONLY CONFERENCE REGISTRATION–YOUNG PROFESSIONALS** **Young professionals are individuals that have been in the water or wastewater profession for 3 years or less. $65/Person $65/Person Monday Sessions 1 – 8 & New Product Technology Sessions 1 - 4 Include Lunch on the Trade Show Floor  Session 1: The Best of the Best Tips for Professionals …..……………………………………………………………..……….………………………………….. 8:30 AM – 11:45 AM  Session 2: Planning & Construction of a Cost Effective Water Main Rehabilitation Project …………………………………………….…………… 8:30 AM – 11:45 AM  Session 3: Using Unidirectional Flushing as a Distribution System Tool .……………………………...... 8:30 AM – 11:45 AM  Session 4: Water Storage Tank Operation and Maintenance (Part 1 of 2) Note: You must take both Part 1 & 2 to receive credit ...... 8:30 AM – 11:45 AM  Session 5: How Is Technology Changing the Water Utility Industry? ……………………………………………………………………………………………. 1:30 PM – 3:30 PM  Session 6: Quantifying and Managing Non-Revenue Water …..………………………………..……………………….……………………………………….. 1:30 PM – 3:30 PM  Session 7: The Power of You ……………………………………………………………..…………………………………………………………………………………….. 1:30 PM – 3:30 PM  Session 8: Water Storage Tank Operation and Maintenance (Part 2 of 2) Note: You must take both Part 1 & 2 to receive credit …………… 1:30 PM – 3:30 PM  New Product Technology on Trade Show Floor #1: Improved Drinking Water Chemical Dosing with Coriolis …………….……………..…… 1:30 PM – 2:00 PM  New Product Technology on Trade Show Floor #2: JD7 Water Main Camera: Inspect Mains, Locate Leaks ………………..………………… 2:00 PM – 2:30 PM  New Product Technology on Trade Show Floor #3: Ductile Iron Pipe Protection .…………………………………………………….…………………… 2:30 PM – 3:00 PM  New Product Technology on Trade Show Floor #4: Magnetic Flowmeters for Precise Chemical Feed Systems ……………………………… 3:00 PM – 3:30 PM  ONE-DAY TUESDAY ONLY CONFERENCE REGISTRATION $100/Person $110/Person  ONE-DAY TUESDAY ONLY CONFERENCE REGISTRATION–YOUNG PROFESSIONALS** $65/Person $65/Person **Young professionals are individuals that have been in the water or wastewater profession for 3 years or less. Tuesday Sessions 9 – 21 & New Product Technology Sessions 5 - 12 Include the Luncheon  Session 9: Pump Efficiency and System Optimization …..……………………………………………………………..……….…………………………………. 8:15 AM – 9:15 AM  Session 10: Concrete Structure Assessment, Maintenance, & Repairs …………….………………………………….……………………………………. 9:30 AM – 10:30 AM  Session 11: VFD Applications ……………………………………...... 10:45 AM – 11:45 AM  Session 12: Tools To Improve Your Utility's Performance ………………………………….…………………………………………...... 8:15 AM – 11:45 AM  Session 13: An Increased Emphasis on Coliforms: The Revised Total Coliform Rule / Improved Testing Methods ……………………….. 8:15 AM – 11:45 AM  Session 14: Development of New Groundwater Supplies …..………………………………..……………………….…………………………………………… 8:15 AM – 11:45 AM  Session 15: The Chemistry, Biology & Physics of Drinking Water Treatment Ops (Part 1 of 2) Note: You must take both Part 1 & 2 to receive credit 8:15 AM – 11:45 AM  New Product Technology on Trade Show Floor #5: Mobile Workforce Automation ………………………………………………………………………. 8:30 AM – 9:00 AM  New Product Technology on Trade Show Floor #6: Cleaning Force Mains Without Getting Stuck………………………………………………….. 9:15 AM – 9:45 AM  New Product Technology on Trade Show Floor #7: Polypropylene Piping Systems: Not Your Grandfather's Thermoplastic! …………… 10:00 AM – 10:30 AM  New Product Technology on Trade Show Floor #8: Arc Flash Danger and How to Protect Yourself ……………………………………………….. 10:45 AM – 11:15 AM  Session 16: Laboratory Safety and PPE ………..……………………..…………………………………………………………………………………………………… 2:00 PM – 3:00 PM  Session 17: Say What You Mean To Say: Choosing Your Words Carefully for Professional Communications …………..……………………. 3:00 PM – 4:00 PM  Session 18: Data Management and Operational Control ……………………..…..………………………………..……………………………………………… 2:00 PM – 4:00 PM  Session 19: Trustee Session: Funding Sources - Developing a Vision for System Replacement…………………………………………………… 2:00 PM – 4:00 PM  Session 20: Responsibilities, Risks, and Rewards of Stepping into Social Media ………………………………………….……………………………. 2:00 PM – 4:00 PM  Session 21: The Chemistry, Biology & Physics of Drinking Water Treatment Ops (Part 2 of 2) Note: You must take both Part 1 & 2 to receive credit 2:00 PM – 4:00 PM  New Product Technology on Trade Show Floor #9: Service Tapping …………………………………………………………………………………………. 2:00 PM – 2:30 PM  New Product Technology on Trade Show Floor #10: Trimble Unity: GIS Made Easy .………………………………………....………………………… 2:30 PM – 3:00 PM  New Product Technology on Trade Show Floor #11: Environmental Concerns Make UV Technology a Necessity …....……………………. 3:00 PM – 3:30 PM  New Product Technology on Trade Show Floor #12: Chlorine Disinfection Technology .………………………………………....……………………. 3:30 PM – 4:00 PM

Continued on other side…

MAINE WATER UTILITIES ASSOCIATION 90th ANNUAL FEBRUARY MEETING & TRADE SHOW February 8-10, 2016

Registration Form (continued)

 TRADE SHOW ONLY N/C N/C PAYMENT OPTIONS

TOTAL AMOUNT TO BE BILLED $______

 Check Enclosed  Charge my Credit Card _ _ _ _ / _ _ _ _ / _ _ _ _ / ______/ __ __ (Visa / Mastercard / American Express) Credit Card # 3 Digit ID# Exp. Date

Name on Card: ______Authorized Signature: ______

Maine Water Utilities Association is a non-profit membership organization which was organized in 1925. The mission of the Maine Water Utilities Association is to represent the water works professional membership in advocating safe drinking water through education, legislation, policy and networking.

PEOPLE, PLACES OR THINGS PHOTO CONTEST

Contestants should submit a WATER SYSTEM PHOTO. The photo could be old or new – as long as it is a water system photograph and captures people, places or things related to providing public water service. This contest is meant to be fun and to recognize some of those interesting, funny, amazing and odd people, places or things that Public Water Systems deal with every day.

CONTEST RULES: 1. The contest is open to anyone wishing to submit a photo; no more than two (2) photos per person will be accepted. 2. Photos should be in a digital .jpg format and should be emailed along with this form to [email protected] no later than January 22nd, 2016. 3. There will be First Place $100.00, Second Place $75.00, and Third Place $50.00 prizes awarded. 4. Submitted photos will become the property of Maine Water Utilities Association and may be used in publicity. 5. You do not need to be present at the February Trade Show to win. Three Prizes! PHOTO CONTEST ENTRY FORM 1st Prize: $100 Utility/Company: ______2nd Prize: $75 3rd Prize: $50 Entrant’s Name: ______

Address: ______City/State/Zip: ______Telephone: ______Email: ______Please write a brief description of your photo:______W M edneoNDAYSdAY, F,e Fbruaryebruary 8, 8,2016 2016

Session 1: The Best of the Best Tips for Professionals Presented by Maine Water Utilities Association Vermont Room TIME: 8:30 AM – 11:45 AM • 3.0 Training Contact Hours / 3.0 DEP Credit Hours Moderators: Christopher Curtis, Water Treatment Facility Manager, Auburn Water District & Lewiston Water Division Scott Abbotoni, Water Division Manager, Great Salt Bay Sanitary District Course Instructor: Lee Ann Szelog, Owner, Simply Put, LLC Simply Put, LLC, specializes in presentations to help people communicate more effectively and live life rather than react to it. Companies partner with Lee when they want to help their employees improve their communication skills, level of engagement and job satisfaction, and maximize their overall happiness and capacity, personally and professionally. Course Description: This program will provide the best tools and tips to help water and wastewater professionals improve communication, manage time better, embrace change, establish goals and expectations, maintain a productive and positive attitude and enhance overall success and happiness. Rather than focusing on just one subject, this program will provide quick, effective and easy-to-use and implement techniques and tools on numerous topics to help water and wastewater professionals in many aspects of life, personally and professionally. Participants will walk away from this program with practical skills that will make a positive impact in their workplace immediately. gG Session 2: Planning & Construction of a Cost Effective Water Main Rehabilitation Project Presented by Maine Water Utilities Association Connecticut / Rhode Island Rooms TIME: 8:30 AM – 11:45 AM • 3.0 Training Contact Hours Moderators: Shawn Ready, Senior Project Manager, Ted Berry Company Darrin Lary, Project Manager, Wright-Pierce Engineers Course Instructors: Darrin Lary, Project Manager, Wright-Pierce Engineers Normand Labbe, Superintendent, Kennebunk, Kennebunkport, Wells Water District Scott Minor, Asst. Superintendent, Kennebunk, Kennebunkport, Wells Water District Shawn Ready, Senior Project Manager, Ted Berry Company Christopher Walsh, Vice President, W. Walsh Company, Inc. Course Description: This session will include an overview of options for the rehabilitation of water mains, followed by case studies of a pipe bursting project and a cleaning/cement lining rehabilitation. Darrin Lary of Wright-Pierce will review alternative methods for rehabilitation or replacement of existing water distribution piping by pipelining. Review will include options for pipe lining, benefits and drawbacks, and potential cost savings versus direct replacement. Normand Labbe and Scott Minor of KKWWD and Shawn Ready, of the Ted Berry Company, will discuss the alternatives analysis that resulted in the decision to utilize pipe bursting to replace a 5,100 foot long water main in a very narrow right-of- way with high seasonal traffic volumes. The presentation will highlight the construction approach and challenges during installation of the project completed jointly by the KKWWD construction team and the Ted Berry Company, Inc. trenchless team. Christopher Walsh of the W. Walsh Company will discuss the cleaning and cement mortar lining process, the process by which existing cast iron pipe is returned to its original inside diameter and a cement mortar lining is installed to protect and prevent internal corrosion. Topics include installation of temporary bypass, pit location, shoring and excavation, cleaning methods, cement lining, replacement of appurtenances, and budgetary savings versus replacement. gG Session 3: Using Unidirectional Flushing as a Distribution System Tool Presented by New England Water Works Association Massachusetts Room TIME: 8:30 AM – 11:45 AM • 3.0 Contact Hours 4 W M edneoNDAYSdAY, F,e Fbruaryebruary 8, 8,5,2016 20162014

Course Instructors: Lindle D. Willnow, PE, Technical Manager, AECOM Paul Riendeau, CIT, CET, Education Coordinator/ Instructor, NEWWA Course Description: This half day course will examine, in detail, the benefits of using distribution system fire hydrant flushing as a tool to prevent buildup of contaminants in your water mains. Specifically, the class will provide an overview of the process of planning and using a Unidirectional Flushing (UDF) Program. The use of the latest technology will be described to assist distribution systems in planning and implementation of flushing. Other topics will include proper sampling of your flush water, predicting and examining water quality changes, and communication required among system employees, with the media and with the public. Lastly, a segment will explain the methods of carrying out a systematic full system flush in case of a serious water quality emergency. If you are performing in any type of tasks involving drinking water quality in a distribution systems or working on or planning distribution maintenance, this class will be of value to you. Additionally, if you are involved in preparing Emergency Response Plans (ERPs) in case of system wide contamination this class will also be of value to you. Learning Outcomes: Upon completion of this session participants will be able to: • List three reasons why distribution UDF is more effective than traditional hydrant flushing • Discuss all the steps required to prepare your system for the use of UDF • List the names of three hydraulics models and tools used to predict flow velocities • List the proper steps, in order, of how to perform system UDF • Describe three types of samples taken from hydrants to determine water quality and the importance of each • Summarize the basic steps of setting up and implementing a UDF program if system wide contamination occurs • Describe at least three types of methods used to notify the public regarding UDF programs gG Session 4: Water Storage Tank Operation and Maintenance (Part 1 of 2) (Attendees must attend both sessions in order to receive credit) Presented by New England Water Works Association New Hampshire Room TIME: 8:30 AM – 11:45 AM; 1:30 PM – 3:30 PM • 5.0 Training Contact Hours Course Instructors: Members of the New England Water Works Association Distribution and Storage Committee Course Description: This full day course is designed to assist participants develop an understanding of drinking water storage tank design, construction, operations and maintenance. After an overview of the importance of storage tanks, as well as a basic hydraulics refresher, a presentation on the important points of tank design will be covered along with the types of typical materials used in tank construction. Once a basic understanding of the types of tanks is complete, the methods of proper operations of tanks related to water quality will be explored, followed by a segment dealing with the inspection of tanks. Other topics including tank security, tank safety, antennae systems and corrosion control will be covered by various tank experts. The goal of this course is to increase participant awareness of all aspects of water storage tanks in a typical distribution system. Learning Outcomes: Upon completion of this session, participants will be able to: • List three types of finished water storage tanks • Distinguish the differences in the uses of a standpipe vs. an elevated tank • List at least three types of materials used to construct storage tanks • Identify the best practices when installing/evaluating tank hatches, overflows & vents • Describe two methods used to mix tank water to improve water quality • Discuss the importance of “cathodic protection” in steel tanks • Identify the main purpose of following OSHA confined space entry regulations • Describe the main methods of performing an interior tank inspection • List at least three deterrents that can be used to protect storage tanks from unauthorized intruders • Identify at least three potential problems caused by tank antennae installations gG

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Lunch on the trade show floor U 12:00 PM - 1:30 PM U Session 5: How is Technology Changing the Water Utility Industry? Presented by Maine Water Utilities Association Cumberland/Kennebec Rooms TIME: 1:30 Pm – 3:30 Pm • 2.0 Training Contact Hours / 2.0 DEP Credit Hours Moderators: Darrin Lary, Project Manager, Wright-Pierce Engineers Scott Abbotoni, Water Division Manager, Great Salt Bay Sanitary District Course Instructors: Morrice D. Blackwell, New Product Sales & Market Development Manager, Badger Meter Edward R. Garibian, CEO, eRPortal Software, Inc. Course Description: For a variety of reasons, water and wastewater utilities have traditionally been slow to adapt to new technology. These technologies are, increasingly, becoming a part of our everyday lives and cannot be avoided. Morrice Blackwell’s presentation will highlight forthcoming industry Trends, the operational Implications on organizations, Problems and the Solutions (collectively TIPS) that emerging technologies can provide. Blackwell will cover topics such as cloud computing, SaaS (Software as a Service), advanced metering analytics (AMA), enhanced customer engagement, and infrastructure-free AMI technology. Edward Garibian will focus on the critical components in successful operations management, such as machinery, facilities, raw materials, logistics, technology, people, purpose, marketing, and other elements that all must be aligned and intelligently coor- dinated. Deployment and optimization of these assets, which typically differ from one another in make-up and attributes, define success. This presentation will offer examples of how a GIS and SCADA integrated CMMS can improve asset management efficiencies for those assets that are machinery or plant centric, as well as assets dispersed throughout a wide geography within a municipality. gG Session 6: Quantifying and Managing Non-Revenue Water Presented by Maine Water Utilities Association Connecticut/Rhode Island Rooms TIME: 1:30 PM – 3:30 PM • 2.0 Training Contact Hours Moderators: Brian McGuire, Water/Wastewater Superintendent, Houlton Water Company Joe Hersom, Outside Marketing Representative, EJ Prescott, Inc.Course Course Instructors: Nate Saunders, Field Inspection Team Manager, Maine CDC Drinking Water Program James Wallace, Director of Water Services, Portland Water District Ryan Lynch, Treatment Plant Manager, York Water District Brian McGuire, Water/Wastewater Superintendent, Houlton Water Company Course Description: The gap between water pumped and water sold in a public water system can be significant. In some Maine communities non-revenue water exceeds the volume sold to customers. There can be many answers to the question: “where is all this water going?” In 2015 the Maine Drinking Water Program offered a Water Loss Control Program Grant which provided funding assistance for water audits. Water audits are the first step in a process for controlling water loss; audits are followed by actions to identify losses, implement solutions and evaluate success and the need for further improvement. Maine DWP staff will review the non-revenue percentage numbers which motivated them to offer the 2015 grant program. They will discuss the response to the program and offer a preview of what the 2016 program will consist of. Water system representatives will discuss their experiences in identifying and reducing the unaccounted for portion of their non- revenue water. These multi-faceted approaches, utilizing a variety of tools and approaches, have lowered treatment, pumping and other costs, recaptured system capacity and generally increased system reliability. gG 6 W M edneoNDAYSdAY, F,e Fbruaryebruary 8, 5,2016 2014

Session 7: The Power of You Presented by Maine Water Utilities Association Vermont Room TIME: 1:30 PM – 3:30 PM • 2.0 Training Contact Hours / 2.0 DEP Credit Hours Moderators: Christopher Curtis, Water Treatment Facility Manager, Auburn Water District & Lewiston Water Division Nate McLaughlin, PE, Vice President, Woodard & Curran Course Instructor: Lee Ann Szelog, Owner, Simply Put, LLC Course Description: This engaging, energetic and motivational session will bring about meaningful improvements in communication skills, and is the best way to begin to build a better understanding of personal communication styles and their effects on others. Participants will obtain communication and interpersonal skills and techniques, teambuilding activities that can be taken back to their water and wastewater systems, and tips to enhance one’s overall success in operating their systems. Every participant will have the opportunity to identify their dominant communication style in order to gain an understanding of their communication strengths and the areas that adversely impact their communication effectiveness. Additionally they learn about the other communication styles and how to adapt their own style to more effectively convey information. By understanding one’s own communication style as well as other styles and behavior, managers and employees can improve their interpersonal skills, professional abilities and develop stronger relationships, resulting in enhanced collaboration and cooperation. This learning experience has lasting and far reaching results, impacting employees, managers, clients, commu- nity members, friends, family and the list goes on….. gG Session 8: Water Storage Tank Operation and Maintenance (Part 2 of 2) Presented by New England Water Works Association New Hampshire Room TIME: 1:30 PM – 3:30 PM Moderators: Members of the New England Water Works Association Distribution and Storage Committee Course Description: This afternoon session is a continuation of Session 4. Attendees must attend both sessions in order to receive the 5.0 Training Contact Hours. gG

MONDAY: New Product Technology Sessions On The Trade Show Floor

NPT Session #1: Improved Drinking Water Chemical Dosing with Coriolis TIME: 1:30 PM – 2:00 PM • 0.5 Training Contact Hour Course Instructors: Jeff Van Trump, Superintendent, Bar Harbor Water & Wastewater Divisions Joe Pilsbury, Sales Manager, POND Technical Sales, Inc. Course Description: For years, the standard approach for injecting water treatment chemicals for drinking water applications has been to monitor the treated product with a liquid analyzer and adjust the injection amount based on reading. By using an extremely reliable flow measurement that also measures the concentration of the treatment chemical via a density measurement, the control of this process becomes much quicker and more reliable. gG

NPT Session #2: JD7 Water Main Camera: Inspect Water Mains, Locate Leaks and PVC Pipe TIME: 2:00 PM – 2:30 PM • 0.5 Training Contact Hour Course Instructor: Robbi Lockhart, Manager, E.J. Prescott Company Course Description: The JD7 Investigator is an asset management and leak detection tool for insertion into pressurized pipelines up to 232 psi. The system is used for 3" diameter pipework and above for complete asset condition examination and leak finding. Continued on next page

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The system is mounted onto pipework through a selection of fittings and/or live tap. This process makes access into the pipework simple and cost effective. Monitoring the real-time data captured by the camera and hydrophone sensor head allows the operator to understand internal pipework conditions and leakage points. More than 600 feet of pipe can be inspected from a single access point. JD7 software is specific for the Investigator technology and is used to control the sensor head and view both video and acoustic results from live surveys. The software displays video in a resizable window and also acoustic results in order of amplitude and frequency. The software also operates the sonde which is built into the camera sensor head. The system is compatible with JD7LiveFeed software for maximum performance. gG

NPT Session #3: Ductile Iron Pipe Protection TIME: 2:30 PM – 3:00 PM • 0.5 Training Contact Hour / 0.5 DEP Credit Hour Course Instructor: Dewayne Taylor, Sales Representative, American Cast Iron Pipe Company Course Description: This presentation will focus on the different methods used in the industry to protect ductile iron pipe from poor soil conditions as well as increasing the longevity of the pipe. Innovative coatings such as zinc as well as improving technologies in the polyethylene encasement industry have extended the life cycle of ductile iron pipe. gG

NPT Session #4: Magnetic Flowmeters for Precise Chemical Feed Systems TIME: 3:00 PM – 3:30 PM • 0.5 Training Contact Hour / 0.5 DEP Credit Hour Course Instructors: Pete Williams, President, Ritec Environmental, LLC Chris Williams, Vice President, Ritec Environmental, LLC Course Description: This presentation will focus on magnetic flowmeter operation and specifically how to use these for controlling chemical feed in treatment facilities. Topics include theory of operation, picking the right magmeter for the right application, proper installation, and sizing. gG

End of Monday Sessions

tue SdAY, February 9, 2016 Session 9: Pump Efficiency and System Optimization Presented by Maine Water Environment Association Massachusetts Room TIME: 8:15 AM – 9:15 AM • 1.0 Training Contact Hours / 1.0 DEP Credit Hour Moderator: Aubrey Strause, PE, Owner, Verdant Water, PLLC Course Instructor: Benjamin Stevens, CMRP, Engineering Services Manager, AW Chesterton Company Course Description: Process pumps as a group have been identified as wasteful users of electrical energy. Pumps that are not operating on their performance curve or are in a throttled condition manifest their inefficiencies through increased power consumption, lost capacity and reduced reliability, excessive wear, high vibration, overheating, cavitation, bearing failure, seal and packing failures, and greatly reduced MTBF (mean time between failure). With increased emphasis on energy efficiency, large industrial users are looking at pumps for a way to lower their electrical demand and decrease their environmental impact. gG Session 10: Concrete Structure Assessment, Maintenance, & Repairs Presented by Maine Water Environment Association Massachusetts Room

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TIME: 9:30 AM – 10:30 AM • 1.0 Training Contact Hour / 1.0 DEP Credit Hour Moderator: Aubrey Strause, PE, Owner, Verdant Water, PLLC Course Instructor: James P. Sturgis, PE, Senior Structural Engineer and Principal, Woodard & Curran Course Description: This session will offer guidance and recommendations on how to identify, assess, prioritize, monitor, and repair various types of concrete defects that occur at treatment facilities. Sample photos will be included for discussion. gG Session 11: VFD Applications Presented by Maine Water Environment Association Massachusetts Room TIME: 10:45 AM – 11:45 AM • 1.0 Training Contact Hour / 1.0 DEP Credit Hour Moderator: Travis Peaslee, Asst. Superintendent, Lewiston Auburn Water Pollution Control Authority Course Instructor: Dan Deyesso, Sales Engineer, Stultz Electric Course Description: We will discuss the top five drive application questions most commonly asked as well as harmonics, energy savings and sample payback analysis. gG Session 12: Tools To Improve Your Utility’s Performance Presented by Maine Water Utilities Association Cumberland Room TIME: 8:15 AM – 11:45 AM • 3.0 Training Contact Hours / 3.0 DEP Credit Hours Moderators: Justin Richardson, GIS Coordinator, Kennebunk, Kennebunkport, Wells Water District William Terry, Marketing Representative, E.J. Prescott Company Course Instructors: William Williams, Associate Vice President, Black & Veatch Corporation Mike Elenbaas, Director, Black & Veatch Corporation Andrew Chastain-Howley, Director, Black & Veatch Corporation Prabha Kumar, Director, Black & Veatch Corporation Course Description: Managing assets has evolved to a sophisticated discipline that enables organizations to manage their risk and prioritize investment dollars, quantify and prioritize the value of capital and O&M budgets, better understand and manage resources and build financial resiliency through strategic financial planning and stakeholder engagement. William Williams will discuss how utilities can prioritize their capital, maintenance and operational expenditure in a way that optimally balances performance, cost and risk. His presentation will consider techniques that enable robust decision making, specifically application of the ISO55001 framework, which produces a prioritized asset management implementation roadmap for change. Mike Elenbaas will review an innovative budget prioritization and optimization process that leverages advanced analytics capabilities, including Monte Carlo simulation and genetic algorithm software products, to quantify and optimize planning outcomes while explicitly taking into account uncertainty and risk. A key outcome is an improved understanding of risk and how that risk can impact a utility both financially and in other ways. Improved utility decision making can enhance the value utilities can achieve through investment in existing aging infrastructure as well as new plant and system investments. Andrew Chastain-Howley will portray water loss control as a supply-side conservation tool that can be used to save water and money for utilities that successfully implement programs. This presentation will outline the major methods to account for water more proactively and will provide benchmark goals. Prabha Kumar will discuss how a utility’s financial resiliency requires cohesive financial planning, effective rate setting, tough financial and operational decision making, and stakeholder understanding. He will provide a roadmap to building and sus- taining a utility’s financial resiliency that addresses key components which foster a path towards financial resiliency - in spite of a daunting environment of declining consumption, significant rate pressure, aging infrastructure, and changes in utility management and political leadership. gG

9 W TU edneeSdSAYdAY, F,e Fbruaryebruary 9, 5,2016 2014

Session 13: An Increased Emphasis on Coliforms: The Revised Total Coliform Rule Improved Testing Methods Presented by Maine Water Utilities Association Lincoln Room TIME: 8:15 AM – 11:45 AM • 3.0 Training Contact Hours / 3.0 DEP Credit Hours Moderators: Scott Abbotoni, Water Division Manager, Great Salt Bay Sanitary District Dan Marks, Project Engineer, Hoyle, Tanner & Associates, Inc. Course Instructors: Rychel McKenzie, Field Engineer, Maine Drinking Water Program Gil Dichter, Worldwide Technical Support Manager, Water, IDEXX Laboratories Course Description: The Revised Total Coliform Rule goes into effect April 1, 2016. With that comes an increased emphasis on actions to find sanitary defects in water systems and determine corrective actions. Rychel McKenzie will provide a 2 hour synopsis of the RTCR, including MCL updates, the institution of a Find and Fix process for total coliform detection and the use of E.coli as the microbiological indicator of fecal contamination. A sampling requirements discussion will cover sample site plans, flexibility in repeat sample site locations, sampling protocol to not only determine the extent of contamination but potential causes, and small system monitoring requirement changes. The use of assessments and corrective actions to investigate and mitigate pathways of contamination will be highlighted. McKenzie will detail processes and timelines to determine compliance and review examples of both Level 1 and Level 2 assessments and associated corrective actions. Gil Dichter will review the use of an innovative enzymatic method for the determination of E. coli and fecal coliforms in water. This method, based on Defined Substrate Technology, is a rapid easy method to perform with results in 18-24 hours, requiring no confirmation. His presentation will have an introduction to water microbiology and will contrast membrane filtration methods, which may require an additional 24 hours for confirmation for positive samples, to the enzymatic method. Quality control for the methods will be reviewed as well as several laboratory QC requirements, such as incubators, ther- mometers, refrigerators, pH meters and buffers. Differences in reporting Coliform Forming Units or Most Probable Number data will be presented. His presentation will be particularly useful for those who will be responsible for managing the com- plexities of the RTCR as well as wastewater professionals responsible for assuring compliance with NPDES discharge requirements. gG Session 14: Development of New Groundwater Supplies Presented by Maine Water Utilities Association Connecticut Room TIME: 8:15 AM – 11:45 AM • 3.0 Training Contact Hours Moderators: Darrin Lary, Project Manager, Wright-Pierce Engineers Joshua Cobb, Pumping & Treatment Manager, Brunswick & Topsham Water District Course Instructors: Jeff Musich, PE, Sr. Vice President, Wright-Pierce Engineers Andrew Begin, PE, Assistant General Manager, Greater Augusta Utility District Gregory Smith, CG, Lead Hydrogeologist, Wright-Pierce Engineers Matthew Reynolds, PE, CG, ENV-SP, Principle Hydrogeologist, Drumlin Environmental, LLC Course Description: This session will chronicle groundwater development efforts recently undertaken in three communities. Jeff Musich and Andy Begin will discuss the Greater Augusta Utility District’s difficult decision to abandon its supply at Carleton Pond and replace the supply with high yield groundwater wells. In 2015, the district commissioned two new high capacity wells on the east side of Augusta to replace the surface water supply. The project also required reconfiguration of service areas and simplification of the distribution and storage systems, which will be discussed. The presentation will trace the history of water use at the district and the step by step process to decommission the treatment facility, repurpose some equipment and develop a new well supply. The challenges of land acquisition and restoration of old gravel pits within the City of Augusta will also be discussed. Gregory Smith will review the source of supply history of the Manchester (NH) Water Works (MWW) and describe the development of an additional water supply to augment Lake Massabesic, their sole supply. With average daily consumption of approximately 18 million gallons per day (MGD) and a safe yield of about 20 MGD, development of an additional supply was a 10 WTUESednedaySday, F,ebruary February 9, 5,2016 2014 priority. The proximity of the Merrimack River, which flows through Manchester, provides a logical future source. The concept of Riverbank Filtration (RBF) was investigated based on its potential to provide a consistent, high volume/high quality source that would require less treatment as compared to a conventional river intake. This presentation focuses on the investigation used to find a suitable location, the selection of a withdrawal method to take advantage of RBF technology and construction of the radial collector well. Matthew Reynolds will discuss the New Gloucester Water District, which was created by the Maine Legislature in 2013, approved by the citizens in 2013 and served its first customer in 2014. Leading up to this, an investigation was undertaken to identify a source aquifer to support this new district. This talk will review the investigation, testing and well development that made this new district possible. gG Session 15: The Chemistry, Biology and Physics of Drinking Water Treatment Operations (Part 1 of 2) (Attendees must attend both sessions in order to receive credit) Presented by New England Water Works Association Somerset Room TIME: 8:15 AM – 11:45 AM; 2:00 PM – 4:00 PM • 5.0 Training Contact Hours / 2.0 DEP Credit Hour Course Instructor: Bob Hoyt, Water Filtration Plant Manager (retired), City of Worcester, MA; NEWWA Instructor Course Description: This full day course will provide participants with the information necessary to understand drinking water treatment processes as they relate to various aspects of science. By exploring the chemistry, biology and physics of water treatment, participants will gain a better understanding of the "science" of purifying drinking water. Topics will include the chemistry of aeration, iron & manganese, disinfection, coagulation, corrosion control and carbon filtration; the biology of surface water eutrophication, algae growth and control, taste and odor, iron bacteria and total coliform re-growth; the physics of pumping water; flocculation and settling and radiation and radioactivity. Learning Outcomes: Upon completion of this session, participants will be able to: • Identify two specific reasons why “sound science” benefits drinking water operators • Identify at least one chemical used in each specific treatment process • Describe the four parts of a chlorine breakpoint curve and be able to successfully identify each of the parts and how “breakpoint” chlorination operates • Summarize the forces used in activated carbon and the importance of surface area • Using terms related to “limnology,” list the four main areas of a surface water reservoir • Name at least two types of iron bacteria that can cause biofouling on groundwater screens • Compare two major differences between cyanobacteria and diatoms • List at least four areas of physics that are used in drinking water treatment • Identify three forces used in pumping and settling of water • List at least two forces at work during the process of successful flocculation and settling • Describe how certain types of isotopes can affect public health gG

Trade Show www.resultseng.com High Technology Control System MONDAY: 11 : 0 0 AM - 5:30 PM Integration TUESDAY: 7:30 AM - 4:00 PM We deliver Customer Satisfaction and want to be on Your Team WEDNESDAY: 7:30 AM - 12:00 PM Saco (207) 282-2428 • Bangor (207) 992-2496 11 W TU edneeSdSAYdAY, Fe, bruaryFebruary 9, 20165, 2014

TUESDAY AM: New Product Technology Sessions On The Trade Show Floor

NPT Session #5: Mobile Workforce Automation TIME: 8:30 AM – 9:00 AM • 0.5 Training Contact Hour / 0.5 DEP Credit Hour Course Instructors: John Morrall, Sales Manager, InsightAtLast, LLC Daniel A. Dickenson, Account Executive, Northern Data Systems Course Description: Mobile workforce management systems can provide your field forces with the cost effective information necessary to complete their work and collect all types of field data to update systems, such as billing, inventory, pay- roll, work orders, asset management, etc. These systems are also being used to streamline AMI/AMR deployments. Field resources can be managed in real time, reducing driving time and repeat site visits and improving overall efficiency. Learn how this technology could work for your utility including implementation strategies, mobile device selection, and real-life examples from small utilities. gG

NPT Session #6: Cleaning Mains Without Getting Stuck TIME: 9:15 AM – 9:45 AM • 0.5 Training Contact Hour / 0.5 DEP Credit Hour Course Instructor: Scott B. Kelley, Water System Consultant, Utility Service Group Course Description: This presentation will highlight a technology called Ice Pigging for cleaning water distribution mains, force mains and sewer siphons using a slurry of ice. Ice Pigging has been proven to be between 100 and 1000 times more effective at removing sediment than water flushing alone and as effective as swabbing. The slush ice can be inserted and removed through hydrants, tees, air valves, and other existing fittings. Expensive excavations are not required. Ice Pigging uses approximately 50% less water than standard water flushing and takes significantly less time. The presentation will focus on an ACEC award winning case study in Middlebury VT where a 12,000-foot force main with 16" and 18" DI and PVC pipe had lost significant flows and was experiencing CSO compliance concerns. The Ice Pigging cleaning technology returned the force main back to its design capacity and avoided millions of dollars in capital cost. gG

NPT Session #7: Polypropylene Piping Systems: Not Your Grandfather’s Thermoplastic! TIME: 10:00 AM – 10:30 AM • 0.5 Training Contact Hour / 0.5 DEP Credit Hour Course Instructors: Bill Haines, US Director of Engineering, Vari-Tech, LLC John Thomas, PE, JR, Principal, NextGEN Energy Solutions Course Description: Polypropylene piping (PP-R) offers some unique properties for operators of water and wastewater treatment facilities and other mechanical facilities. Corrosion resistant inside and out, the material offers a fused joint and thus a zero leakage fully thrust restrained system. The product is used at high temperatures and pressures, plus it controls the expansion/contraction to something closer to a steel product. This presentation will address the engineering merits of the product, product applications, and offer a fusion demonstration. gG

NPT Session #8: Arc Flash Danger and How To Protect Yourself TIME: 10:45 AM – 11:15 AM • 0.5 Training Contact Hour / 0.5 DEP Credit Hour (Safety) Course Instructor: Larry Mills, Pumping Systems Specialist, Williamson New England Course Description: Arc Flash Safety is a leading topic in workplace safety with OSHA, insurance companies and Department of Labor throughout the United States. Education and enforcement of NFPA 70E Arc Flash compliance is becoming more wide spread, and the industry is designing equipment that is NFPA 70E compliant to minimize the exposure to Arc Flash hazards and liabilities. Larry will present informational videos on what Arc Flash is and the impacts it has on individuals, fellow employees, corporations and municipalities, and how one manufacturer has taken the lead on designing control cabinets to minimize exposure of operators and technicians to Arc Flash events. gG

12 W TU edneeSdSAYdAY, Fe, bruaryFebruary 9, 20165, 2014

Business Luncheon 12:00 Noon - 1:30 PM Welcome to Portland: Ronald Miller, General Manager, Portland Water District U Keynote Speaker: U Paul Hunt, Environmental Manager, Portland Water District Protecting Sebago Lake: A Method for Prioritizing Work in a Large Watershed Annual Award Presentations

Session 16: Laboratory Safety and PPE Presented by Maine Water Environment Association Massachusetts Room TIME: 2:00 PM – 3:00 PM • 1.0 Training Contact Hour / 1.0 DEP Credit Hour (Safety) Moderator: June Mooney, Greater Augusta Utility District Course Instructor: Gregory T. Kidd, CEO / Environmental Training Director, Northeast Water & Wastewater Training Associates, Inc. Course Description: This session is designed for water and wastewater operators and laboratory analysts. Topics include: common hazards found in analytical laboratories, properties of acids & bases, biological hazards, and selection, use, & care of PPE. gG Session 17: Say What You Mean to Say: Choosing Your Words Carefully for Professional Communications Presented by Maine Water Environment Association Massachusetts Room TIME: 3:00 PM – 4:00 PM • 1.0 Training Contact Hour / 1.0 DEP Credit Hour Moderator: Stacy Thompson, Saco Water Resource Recovery Division

Course Instructor: Aubrey Strause, PE, Owner, Verdant Water, PLLC Course Description: Aubrey has seen plenty of poor communication during her career- some of it her own! She will share tips for communicating in a professional manner, including examples that address: conflict avoidance; how (and when!) to respond to an aggressive or inflammatory message; reducing liability; requesting clarification or additional information; and documenting your actions. Knowing your audience, answering hard questions, and communicating with the media and public will also be covered. gG Session 18: Data Management and Operational Control Presented by Maine Water Utilities Association Connecticut Room TIME: 2:00 PM – 4:00 PM • 2.0 Training Contact Hours / 2.0 DEP Credit Hours Moderators: Joshua Cobb, Pumping & Treatment Manager, Brunswick & Topsham Water District Dan Marks, Project Engineer, Hoyle, Tanner & Associates, Inc. Course Instructors: Scott Hinckley PE/CSE, Sr. Control System Engineer, Wright-Pierce Engineers Bryan Sharpnack, Technical Sales Specialist, Hach Company Course Description: Scott Hinckley’s presentation will focus on industrial networking in water/wastewater plants. The process control network is the nervous system of the water/wastewater treatment plant. It conveys signals and data from each process to the control system where decisions are made and commands are transmitted back to process equipment. The non- stop nature of water/wastewater plants requires that the process control network be rugged enough to ensure continuous operations. A failure in the network can result in an inability to produce water or operate the treatment plant. This seminar Continued on next page 13 TU eSdAY, February 9, 2016 will examine the types and methodologies used to provide reliable industrial networks for water and wastewater plants. Bryan Sharpnack will speak about transforming data into knowledge and knowledge into optimization. Understanding how to use a data management software solution to transform data into knowledge and knowledge into a better operating plant in a lean environment provides significant benefits. Data management solutions provide tools and options that will help utilities facilitate better business practices to drive improvements. Using a data management system can help utilities produce a higher quality product at a lower price, while protecting our environment. gG Session 19: Trustee Session: Funding Sources – Developing a Vision for System Replacement Presented by Maine Water Utilities Association Cumberland Room TIME: 2:00 PM – 4:00 PM • 2.0 Training Contact Hours / 1.0 DEP Credit Hour Moderators: Justin Richardson, GIS Coordinator, Kennebunk, Kennebunkport, Wells Water District Scott Abbotoni, Water Division Manager, Great Salt Bay Sanitary District Course Instructors: Norm Lamie, Assistant Director & Chief Engineer. Maine Drinking Water Program John N. True, PE, Environmental Engineering Services Manager, Maine Dept. of Environmental Protection Robert Nadeau, Program Officer, Maine Municipal Bond Bank

Course Description: This presentation provides an overview of the roles and responsibilities of water district trustees. The topics to be discussed will include sources of water district authority (charters, statutes and bylaws), Maine’s Freedom of Access Act, conflicts of interest and liability. Other general duties and issues, such as rates, budgets, borrowing, investments, contracts, eminent domain, and personnel will be discussed as well. gG Session 20: Responsibilities, Risks, and Rewards of Stepping into Social Media Presented by Maine Water Utilities Association Lincoln Room TIME: 2:00 PM – 4:00 PM • 2.0 Training Contact Hours / 2.0 DEP Credit Hours Moderators: Joshua Cobb, Pumping & Treatment Manager, Brunswick & Topsham Water District Darrin Lary, Project Manager, Wright-Pierce Engineers Course Instructors: Jessica Grondin, Director of Communications, City of Portland Deb Nelson, Principal, Deb Nelson Consulting, LLC Course Description: Social Media is here to stay and your customers are talking about you on social channels. Haven’t con- vinced your organization to take the plunge? We’ll show you why the risk is worth it. Have a presence but not actively using it? Now is the time to engage and reap the rewards. We’ll take you through the basic responsibilities, sort out which channels you’ll want to explore, and show you how being social can make you and your customers happy. gG Session 21: The Chemistry, Biology and Physics of Drinking Water Treatment Operations (Part 2 of 2) Presented by New England Water Works Association Somerset Room TIME: 2:00 PM – 4:00 PM Course Instructor: Bob Hoyt, Water Filtration Plant Manager (retired), City of Worcester, MA; NEWWA Instructor Course Description: This afternoon session is a continuation of Session 15. Attendees must attend both sessions in order to receive the 5.0 Training Contact Hours / 2.0 DEP Credit Hours. gG

14 TU eSdAY, February 9, 2016

TUESDAY PM: New Product Technology Sessions On The Trade Show Floor

NPT Session #9: Service Tapping TIME: 2:00 PM – 2:30 PM • 0.5 Training Contact Hour Course Instructor: Dave Robinson, Service Technician, E.J. Prescott Company Course Description: This presentation will provide a brief overview of service taps on a variety of different types of pipe from the different cutters that are used on ductile iron, PVC, or HDPE to the variety of saddles that are offered for each particular type of pipe. Also covered will be basic tapping procedures and the do’s and don’ts of service tapping. gG

NPT Session #10: Trimble Unity: GIS Made Easy TIME: 2:30 PM – 3:00 PM • 0.5 Training Contact Hour / 0.5 DEP Credit Hour Course Instructor: Mike Burdin, AMR / AMI Specialist, E.J. Prescott Company Course Description: Trimble Unity uses a cloud hosted app to dispatch work to crews via the web browser. Spatial technology from Trimble and Esri enables the work manager to dispatch resources directly to the right location(s). It reduces costs, improves crew efficiency, reduces errors, increases communication, improves the timeliness of information and enables end to end sharing of information. The multiplatform mobile app (Windows Mobile, Windows 7/8, Android and iOS) gives the field user the functionality to allow them to work quickly and efficiently, location sensitive maps of the assets they are working on, the forms they need and workflow to guide them through the process. gG

NPT Session #11: Environmental Concerns Make Innovative UV Technology a Necessity TIME: 3:00 PM – 3:30 PM • 0.5 Training Contact Hour / 0.5 DEP Credit Hour Course Instructor: Phyllis Butler Posy, VP Strategic Services & Regulatory Affairs, Atlantium Course Description: Mounting concerns over environmental/ecological side effects of chemical disinfection are galvaniz- ing water regulators and stakeholders alike to demand sustainable technologies to treat water. But it is not simple: while they replace conventional disinfection that produces cancer-causing by-products, some high-tech treatments can be costly and energy-guzzling, and others can be difficult to verify. Innovative UV technology based on fiber optic principles is designed to recycle energy to help stakeholders deal with environmental concerns and achieve sustainable water disinfection, while integrated software provides real-time management and control and automatic documentation and reporting. Learn how new product technology enables full scale 4-log Adenovirus credit based on a live Adenovirus challenge that was previously thought “undoable”; and how small systems are able to deploy innovative technology to meet the new EPA rules. gG

NPT Session #12: Chlorine Disinfection Technology TIME: 3:30 PM – 4:00 PM • 0.5 Training Contact Hour / 0.5 DEP Credit Hourr Course Instructor: William J. Popp, National Sales Manager, Analytical Technology, Inc. Course Description: The presentation will cover Chlorine-Based Treatment Technology for chloramination of drinking water. Topics covered will include evolution of the use of chlorine for disinfection, chlorine safety - physical properties and OSHA regulations, chlorine chemistry (chlorine terminology, free chlorine chemistry, chloramine chemistry, and breakpoint chlorination), government regulations, chloramine measurement technologies, and residual ammonia. gG

End of Tuesday Sessions

15 W edneSdAY, February 10, 2016

Session 22: Wastewater Math Presented by Maine Water Environment Association Massachusetts Room TIME: 8:00 AM – 9:00 AM • 1.0 Training Contact Hour / 1.0 DEP Credit Hour Moderator: Stacy Thompson, Saco Water Resource Recovery Division Course Instructors: Jeffrey C. McBurnie, P.E., Director of Permitting and Regulatory Affairs, Casella Organics Course Description: This class will explore some basic and intermediate wastewater math concepts. Emphasis will be placed on problem solving techniques including reading and understanding word problems, selecting the proper equation(s), orga- nizing solutions, and applying and tracking units of measurement. A copy of the ABC Formula Sheet for Wastewater will be provided. gG Session 23: Troubleshooting Effluent Quality Issues Presented by Maine Water Environment Association Massachusetts Room TIME: 9:30 AM – 10:30 AM • 1.0 DEP Credit Hour Moderator: Scott Firmin, Portland Water District Course Instructor: W. Doug Hankins, P.E., Treatment Technical Advisor, Wright-Pierce Engineers Course Description: We all have experienced it from time to time. Periods of exceptional effluent quality followed by seem- ingly random events of high turbidity, rapid increases or decreases in sludge volume index, loss of bacterial diversity, etc. Nutrient removal and biological selector processes can also work against you creating a highly turbid effluent. This session will cover the causes and solutions to many of the settling problems plaguing our facilities as well as methods used at the LAWPCA and Falmouth, ME WWTF to address low SVI settling issues. gG Session 24: Polymer Optimization Presented by Maine Water Environment Association Massachusetts Room TIME: 10:30 AM – 11:30 AM • 1.0 DEP Credit Hour Moderator: Tom Connolly, Superintendent, Yarmouth Wastewater Pollution Control Facility Course Instructor: Ryan Peebles, New England Regional Manager, Clean Waters, Inc. Course Description: Polymer tips, uses, optimization, problem solving and polymer addition. gG Session 25: Disinfection Protocol: Protecting Public Health, Managing MS4 Considerations Presented by Maine Water Utilities Association Connecticut/Rhode Island Rooms TIME: 8:00 AM – 11:30 AM • 3.0 Training Contact Hours / 1.0 DEP Credit Hour Moderators: Nathan McLaughlin, PE, Vice President, Woodard & Curran Justin Richardson, GIS Coordinator, Kennebunk, Kennebunkport, Wells Water District Course Instructors: Roger Crouse, Director, Maine CDC Drinking Water Program Brian Kavanah, Director, Division of Water Quality Management, Maine Department of Environmental Protection Zachary Henderson, Water Resources Technical Manager, Woodard & Curran Jonathan Earle, PE, Distribution System Manager, Portland Water District Course Description: The majority of Maine’s water suppliers rely on chlorination as a major component of their multi-barri- er approach to achieve their mandate to supply Maine communities with adequate and safe potable water service. Chlorine is used to inactivate pathogens during the treatment process, to disinfect new facilities and repaired facilities and to maintain the

16 WedneSday, February 10, 2016 biological integrity of distribution systems. It is a common and necessary practice to flush water systems, or portions thereof, for a variety of purposes. The Maine DEP’s General Permit for the Discharge of Stormwater from Small Municipal Separate Storm Sewer Systems (MS4) authorizes the discharge of hydrant flushing, water line flushing and discharges from potable water sources through a MS4 provided they do not contribute to non-attainment of water quality standards as determined by the Department. This session will evaluate water system practices and consider procedures that systems can consider to minimize the impact on receiving waters. The session will also include a discussion of how water systems can cooperate with municipalities relative to municipal Stormwater Program Management Plans. gG Session 26: Real World Damage Prevention Techniques for Water & Wastewater Utilities Presented by Maine Water Utilities Association Vermont Room TIME: 8:00 AM – 11:30 AM • 3.0 Training Contact Hours / 3.0 DEP Credit Hours (Safety) Moderator: Shawn Ready, Senior Project Manager, Ted Berry Company Course Instructors: Matt Timberlake, President, Ted Berry Company Robert C. Moody Jr., VAS and AMR Manager, E.J. Prescott Company Course Description: As the space underground becomes more crowded with pipelines like water, sewer, gas, electric, and telecom water and wastewater utility managers and operators must have real world damage prevention practices that reduce the total cost of risk and provide a safe environment for the general public and utility workers. Vacuum excavation, CCTV inspection and mapping, and utility coordination will be discussed as well as examples of how local utilities are overcoming the challenges they face. This session will also highlight recognized safety practices that should be followed to ensure operations personnel are protected. gG Session 27A: Portland Water District East End Wastewater Treatment Facility Aeration Upgrade Process Analysis and Aeration System Tour Presented by Maine Water Environment Association PWD East End Wastewater Treatment Facility, 500 Marginal Way, Portland Time: 12:30 PM – 1:30 PM • 1.0 DEP Credit Hour Moderator: Peter Goodwin, Client Services Manager, Ted Berry Company Course Instructors: Joseph Rohrbacher, PE, Engineer, Hazen and Sawyer Deborah Mahoney, Project Manager, Hazen and Sawyer Course Description: This session will discuss the current process issues at the East End Facility and the analysis which determined the design of selector zones currently being constructed. Process components include overview of process modelling, understanding of wastewater biology, and selector zone design. The classroom session will be followed by a brief tour of the construction of the new aeration upgrades. The walkthrough will be of the existing aeration configuration alongside the new configuration, as well as the location of new blowers. A light lunch will be provided at the facility prior to the tour. gG Session 27B: Aeration System Technologies (at PWD WWTF) Presented by Maine Water Environment Association PWD East End Wastewater Treatment Facility Time: 1:30 PM – 2:30 PM • 1.0 DEP Credit Hour Moderator: Jeffrey C. McBurnie, P.E., Director of Permitting and Regulatory Affairs, Casella Organics Course Instructor: Benjamin Levin, PE, PMP, Mechanical Design Lead, Hazen and Sawyer Course Description: This session will focus on the review of various aeration technologies including diffused air, hyperbolic aerator/mixers, surface aerators and various blower technologies. gG

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Session 28A: Portland Water District Sebago Lake Water Treatment Facility Tour Presented by Maine Water Utilities Association Sebago Lake Water Treatment Facility, 2 White Rock Road, Standish Time: 12:30 PM – 1:30 PM • 1.0 Training Contact Hour Moderator: Joe Hersom, Outside Marketing Representative, EJ Prescott, Inc. Course Instructors: Joel Anderson, Chief Operator, Portland Water District Course Description: The tour will include an overview of the treatment system, which operates under a waiver from filtration, as well as some of the challenges Portland Water District had to overcome during the construction phase and eventual commissioning of two new primary treatment systems., with a focus on major decisions that were made and why. A light lunch will be provided at the facility prior to the tour. gG Session 28B: Achieving Compliance w/Long Term 2 Treatment Rule (at Sebago Lake Ecology Center) Presented by Maine Water Utilities Association Sebago Lake Ecology Center – Standish Time: 1:30 PM – 2:30 PM • 1.0 Training Contact Hour Moderator: Joe Hersom, Outside Marketing Representative, EJ Prescott, Inc. Course Instructors: Joel Anderson, Chief Operator, Portland Water District Course Description: For the Portland Water District, meeting the challenges of the LT2ESWTR was a process that took many years and considerable effort on the part of district personnel, consulting engineers, construction contractors, equipment vendors, and the Maine Drinking Water Program. This class will trace the timeline of events, from the beginning of the process to the commissioning of two new primary treatment systems, with a focus on regulatory elements, safety, and lessons learned along the way. gG

WEDNESDAY: New Product Technology Sessions On The Trade Show Floor

NPT Session #13: Managing the Impact of Water and Sewer Home Emergencies TIME: 8:30 AM – 9:30 AM • 1.0 Training Contact Hour Course Instructors: Steven Flaig, Director of Account Management, HomeServe Matthew Stosse, Procurement Manager, Connecticut Water Company Course Description: Perhaps due to a dearth of homeowner insurance policy endorsements which could cover damage resulting from water or sewer system failures in the home, a number of companies provide repair service plans for water, sewer, and other home emergencies. Steven Flaig will discuss HomeServe’s repair service plans for water, sewer, electrical, heating, cooling and other home emergencies. Their experience working with municipalities of all sizes, demographics and system infrastructures gives them insight in providing flexible program options that deliver on what is most important to their partners and the homeowners they serve. Matthew Stosse and Maine Water Company staffers will review the LINEBACKER protection plans being offered to customers in both Maine and Connecticut. They will discuss development and implementation of this program, customer response and other aspects of this service. This session will include a panel discussion which will explore the vulnerabilities facing customers from home service piping and plumbing failure. The discussion will also consider homeowner insurance, water/wastewater insurance and what those policies may or may not cover. gG Continued on next page

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NPT Session #14: Locating and Documenting Infrastructure TIME: 10:00 AM – 10:30 AM • 0.5 Training Contact Hour / 0.5 DEP Credit Hour Course Instructor: Bradford Folta Jr., Survey/GPS Solutions Representative, Keystone Precision Instruments Course Description: Often times you need to locate buried infrastructure without the necessary documentation required to find it. This class will discuss how to trace the location of water mains and locate valves and services using today’s latest magnetic locator technology. Now that the infrastructure is located you will need to properly document the location. The class will then cover equipment for taking swing ties using lasers, tapes and wheels. gG

NPT Session #15: Understanding NEMA Motors and Applications TIME: 10:45 AM – 11:15 AM • 0.5 Training Contact Hour / 0.5 DEP Credit Hour Course Instructor: Dave Redman, District Manager, Baldor Electric Company Course Description: This is a basic motor presentation covering motor design, how to identify a motor and things to consider when using a motor with a VFD. gG

Host Hotel Directions The Holiday Inn By the Bay (800) 345-5050 or (207) 775-2311 The Holiday Inn By the Bay can be accessed as follows: Other Accommodations From I-95, take Franklin Street Exit. Follow Franklin Street to Middle Westin Portland Harborview: (207) 775-5411 or (888) 671- Street (which turns into Spring Street) for about one mile. The Holiday 8008 Inn is just beyond the Civic Center and on the left. Parking is available Regency: (207) 774-4200 or (800) 727-3436 at the Holiday Inn and at the parking garage next to the hotel. Best Western Merry Manor Inn: (207) 774-6151 Embassy Suites: (207) 775-2200 or (800) 362-2779 Emergency Conference Phone Number Marriott Residence Inn: (207) 761-1660 The Holiday Inn By the Bay at (207) 775-2311 Portland Harbor Hotel: (207) 775-9090 For Area Information: www.visitportland.com

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1-207-799-1538 www.tdmgo.com

On a first name basis since 1875.

For more information contact: Brett Johnson Clow Valve Company (603) 944-7479 [email protected]

19 MAINE WATER UTILITIES ASSOCIATION

Providing innovative engineering solutions to New England water utilities for over 20 years

Service. Efficiency. Teamwork.

222 St. John Street, Portland, ME 04102 UnsurpassedOther offices in MA, Solutions CT, NH, VT, AZ in800-366-5760 the Water Environment www.tataandhoward.com

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21 maine water utilities association

Potable and Process Water Treatment

Coyne Environmental is uniquely positioned with the most comprehensive collection of treatment options available to assist the municipal and industrial water and wastewater treatment industries in meeting your specific goals.

Products and Services Provided K Complete Product Line K Enhanced Coagulation Studies K Chemical Application Selections K Laboratory & On-Site Testing K Coagulation / Flocculation K MBTE / Arsenic Removal Evaluations K Polymer Application Evaluations K Corrosion Control & Coupon Testing K Trial Equipment Leasing K Custom Chemical Feed K Water Sample Analysis System Design

Coyne Chemical Environmental Services, 3015 State Road, Croydon, PA 19021 215-785-3000 www.coyneenvironmental.com

22 90th Annual February Meeting and Trade Show

23 maine water utilities association

24 90th Annual February Meeting and Trade Show

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HORTON, McFARLAND & VEYSEY, LLC CERTIFIED PUBLIC ACCOUNTANTS

PO Box 543 Ellsworth, Maine 04605 phone 207-667-5529 toll-free 800-499-9108 fax 207-667-9915 e-mail [email protected]

Because delivering clean water is never this easy. Verrill Dana represents water utilities in all aspects of nancing, operations and regulatory compliance to ensure they meet their goals and objectives.

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Sustainable Infrastructure...Defined

DN Tanks (d • n tank•s) 1. To benefit future generations 2. To use environmentally preferable products 3. To eliminate routine maintenance

600,000 Gallon Water Storage Tank—Bucksport, ME 781.246.1133 | www.dntanks.com Chris Hodgson, Regional Manager Owner: Maine Water Company [email protected] Engineer: Woodard & Curran

27 maine water utilities association

28 80TH90th ANNUALANNUAL FEBRUARYFEBRUARY MEETINGMEETING ANDAND TRADETRADE SHOWSHOW PRSRT STD MAIL U.S. POSTAGE PAID AUGUSTA, MAINE 150 Capitol Street, Suite 5 PERMIT NO. 275 Augusta, ME 04330

90th Annual February Meeting and Trade Show