Awareness to ACTION Training to Recognize, Report, and Respond to Elder Abuse
Holiday Inn, St. John’s October 20-21, 2014
Conference Program
TABLE OF CONTENTS
Day 1 (October 20) Schedule Summary ...... 2 Day 2 (October 21) Schedule Summary ...... 3 Detailed Conference Agenda ...... 4 Bios of Presenters ...... 19
This conference would not have been possible without the support of New Horizons for Seniors, Government of Canada. Summary of Day 1 Schedule (Monday, October 20)
Time OCTOBER 20, 2014 8.00-8:45 Registration (lobby) Displays and Continental Breakfast (Conception Bay North/South)
Time Salon A/B/C/D 8:45 Official Opening of Conference 9:35 “Setting the Scene” – Rosemary Lester, SRCNL Chair 9:45 Keynote Address: “Awareness to Action” by Elizabeth M. Davis, RSM 10:40 Nutrition Break and displays [Conception Bay South/North rooms] 11:00 Plenary: “Research and Practice: Addressing Elder Abuse” (panel facilitated by Dr. Gail Wideman)
12:30 Lunch [Salon F on lower level]
Concurrent (C) Session Options: Time Salon A Salon B Salon C Salon D Salon F 2:00 C4 C2 C3 C1 Working Perspective Importance YOU Power! Together to on Aging & Benefits of It’s Not Right! Prevent (panel) Long-term Neighbours, Financial Planning Friends and Abuse of (What You Families for Seniors Need to Older Adults, (Panel) Know) (Part I) 3:20 Nutrition Break and displays [Conception Bay South/North rooms] 3:40 to C5 C7 C8 C6 5:00 Adult Helping – Exploring Gallery Walk Protection The Tools and Through Act: An Language of Resources to Issues Introduction Emotion Address Related To Elder Abuse Elder Abuse
7:00pm Dance Like a Butterfly (requires ticket purchase) – Salon A/B/C/D
2 Summary of Day 2 Schedule (Monday, October 21)
Time OCTOBER 21, 2014 8.30-9:00 Registration for those who missed Day 1 (lobby) Displays and Continental Breakfast (Conception Bay North/South)
Time Salon A/B/C/D 9:00 Welcome, Day 2 – Review of Day 1 9:30 Plenary: The Adult Protection Act – Report, Evaluate, Investigate, and Review with Suzanne Brake, Department of Seniors, Wellness and Social Development, and panel 10:40 Nutrition Break and displays [Conception Bay South/North rooms] 11:00 Plenary: “NLNPEA Going Forward”, facilitated by Bea Courtney, Goss Gilroy Inc. 12:15 Conference Closing
12:30 Lunch [Salon F on lower level]
Training (T) Session Options: Time Salon A Salon B Salon C Salon D CBS/CBN* 2:00 T1 T2 T3 T5 T4 Respect YOU Power! Transcultural Introduction Positive Aging: Self- It’s Not Competency to Elder Behaviour understanding Right! and Mediation – Supports: for Violence Neighbours, Awareness Changing Caring for Prevention & Friends and Training for the Face of Individuals Health Care Safety Families for Working with with As We Know Seniors Behavioural Planning Older Adults It (Part 2) and Psychological Symptoms of Dementia 3:20 Nutrition Break [Crush Lobby] 3:40- T1 continues T2 continues T3 continues T5 continues T4 continues 5:00
*Conception Bay South and Conception Bay North rooms
3 Awareness to Action: Training to Recognize, Report, and Respond to Elder Abuse
* Detailed Conference Agenda
ASL interpretation has been made available during the plenary sessions and selected concurrent sessions by an Inclusion Grant from the Disability Policy Office, Government of Newfoundland and Labrador. We would like to thank them for their support.
Day 1: October 20-21, 2014
8:00 am Registration (lobby)/Continental Breakfast [Conception Bay South/North rooms] 8:45 am Welcome/Housekeeping Conference Facilitator, Jean Cook, Senior Consultant, Flow Consulting [Salon A/B/C/D] 9:00 am Official Opening and Greetings from Invited Guests [Salon A/B/C/D]: • The Honourable Alice Wong, P.C., M.P., Minister of State (Seniors), Government of Canada • The Honourable Clyde Jackman, Minister of Seniors, Wellness and Social Development, and Minister Responsible for the Newfoundland and Labrador Housing Corporation and Minister Responsible for the Status of Persons with Disabilities • Chief William Janes, Royal Newfoundland Constabulary • Chief Superintendent Andrew Boland, Officer in Charge, Criminal Operations, RCMP, B-Division
*Bios of plenary session speakers and panelists and concurrent session facilitators can be found on page 19
4 9:35 am “Setting the Scene” by Rosemary Lester, Chair, Seniors Resource Centre of Newfoundland and Labrador; Chair, NL Network for the Prevention of Elder Abuse Steering Committee [Salon A/B/C/D] 9:45 am Keynote Address: “Awareness to Action” by Elizabeth M. Davis, RSM [Salon A/B/C/D] 10:40 am Nutrition Break [Conception Bay South/North rooms] Thank you to the Wellness Coalition – Avalon East (http://www.wellnesscoalition-avaloneast.ca/) for sponsoring this nutrition break. 11:00 am Plenary Session: “Research and Practice: Addressing Elder Abuse” (panel) facilitated by Gail Wideman, PhD, School of Social Work, Memorial University with panelists: [Salon A/B/C/D] • (Spotlight) “Elder Abuse of A Different Kind: Overmedication Puts Seniors At Risk” by Pam Frampton, Associate Managing Editor and Columnist, The Telegram • Lorraine Best, Peer Support Volunteer, Seniors Resource Centre NL • Heather Elliott, Community Representative, Long Term Care, Eastern Health Ethics Committee • Robert Kean, Research Officer, Contextualized Health Research Synthesis Program We know that there is a gap in the development and application of research on elder abuse (and related work) in this province. Our discussions on "Research and Practice – Gaps and Best Practices” evolved into an exploration of the research-practice-research loop based on the work of educator and philosopher John Dewey. In this session, we will present a range of perspectives on
5 the application of research to elder abuse prevention and response. We are taking a broad view of research topics – some will not directly focus on elder abuse per se, but will have the potential to inform practice in a significant way. Panelists will discuss their research (traditional academic, practice, or grassroots community work); its application to practice issues related to elder abuse; and ideas regarding issues and gaps in the research-to-practice loop. We would like to inspire participants to be involved in research; to use research to promote best practice; to develop research through partnerships; and/or to fund research in our province. We need to celebrate work done and figure out ways to disseminate the findings and recommendations. 12:30 pm Lunch in Salon F (lower level) 2:00 pm Concurrent Sessions (Four options – please go to the one you have registered for. Please see back of your nametag for your registered session.) C1 YOU Power! It’s Not Right! Neighbours, Friends and Families for Older Adults (Part I) [Salon D] Margaret MacPherson, Community Research Associate, Consultant, It's Not Right! Neighbours, Friends and Families Project, Centre for Research and Education on Violence Against Women and Children (CREVAWC), Faculty of Education at the University of Western Ontario. INR/NFF is supported by New Horizons for Seniors Program, Government of Canada
(Prerequisite for Part 2 Training Session on Day 2)
YOU Power is the everyday difference neighbours, friends, and family members can make in the life of an
6 older adult who may be experiencing abuse or neglect. The presentation provides practical skills on how to recognize warnings signs and respond supportively. This introduction will be presented as a power point with videos. C2 Perspective on Aging (panel) [Salon B] Facilitated by Rick Singleton, PhD, Regional Director, Pastoral Care and Ethics, Eastern Health with panelists:
• Fern Brunger, PhD, Ethicist and Anthropologist • Roger Butler, MD, Associate Professor Family Medicine MUN
• Susan Cummings, MTS, Manager of Pastoral Care and Ethics for Mental Health and Addictions, Eastern Health This session will examine and discuss diverse perspectives on aging, with a special focus on the whole person. Panelists have expertise and experience with physical, spiritual, social, and emotional dynamics of aging. This session will help participants better understand ageism within the context of society and organizational structures and systems, including the health care system. Discussions will consider that individuals, including seniors, need to recognize ageist stereotypes, appreciate the impact of such stereotypes, and propose ways to change embedded prejudices. C3 The Importance & Benefits of Long Term Planning (What You Need to Know) [Salon C] Sarah McHugh-Wade, B.A., CCRM, Public Legal Information Association of Newfoundland and Labrador (PLIAN) with support from Norman Matthews, Social
7 Worker, Eastern Health and Marina Brett, Program Manager Administrative, Labrador-Grenfell Health. This session will provide participants with an interactive opportunity to learn about the steps necessary to plan for the long-term. Participants will use scenarios and group work to learn about wills, enduring power of attorney, and advance healthcare directives, including the concepts of “next of kin” and “substitute decision making”. C4 Working Together to Prevent Financial Abuse of Seniors (Panel) [Salon A] Organized by Leo Bonnell, Banker (retired). Facilitated by Catherine Squires, B.A., Financial Counsellor, Deloitte, Clarenville, Gander, and Bonavista with panelists:
• Stella M. Brazil, PFP, Investment Sales Coach, Scotiabank
• Dean Harris, Manager, Market Operations, Royal Bank of Canada
• Margaret Harvey, FCUIC, Manager, Administration and Compliance, EasternEdge Credit Union Ltd. This session will draw on the knowledge of bankers and other professionals in the financial industry to explore ways to prevent the financial abuse of seniors. Learn what professionals in the industry are doing to prevent financial abuse and discover how you can protect yourself and all seniors against one of the most prevalent forms of elder abuse. This session will conclude with a group discussion on how seniors, service providers, others who support seniors, staff in the banking and financial industry, and policy makers can work together to end financial abuse. 3:20 pm Nutrition Break [Conception Bay South/North rooms]
8 3:40 pm Concurrent Sessions (Four options – please go to the one you have registered for. Please see back of your nametag for your registered session.) C5 Adult Protection Act: An Introduction [Salon A] Suzanne Brake, PhD, Director, Office for Aging and Seniors, Department of Seniors, Wellness and Social Development, and Provincial Director, Adult Protection, Government of Newfoundland and Labrador This session is ideal for Peer Support Volunteers, students, seniors, service providers, and others who would like a brief introduction to the Act, clarification of issues and definitions around capacity, and information on requirements to report, confidentiality, seniors rights, etc. C6 A Gallery Walk Through Legal Issues Related to Elder Abuse. (This is a highly interactive session.) [Salon F] Sergeant Kevin Foley, RNC; Sarah McHugh-Wade, PLIAN; and Sergeant Wayne Newell, RCMP This session will provide participants with a unique opportunity to learn about and discuss the various legal interventions available to help combat elder abuse. Participants will engage with one another through group work (small group activity) to brainstorm solutions to various scenarios. The facilitators will engage with the audience to educate them about the various options, and each group will have the opportunity to share their solutions with the group. C7 Helping – The Language of Emotion: How Can We Respond? (panel) [Salon B]
9 Facilitated by Jean-Marc Bélanger, PhD, Coordonnateur, Réseau Santé en français de Terre-Neuve-et-Labrador, with panelists:
• Myles Murphy, NL Association of the Deaf, NLAD • Fran Williams, Elder, Nain, and Peer Support Volunteer, Seniors Resource Centre NL What happens when we are very ill and vulnerable in a context where no one understands us? The language of our emotions is deeply ingrained in our mother tongue. Many of our seniors have lived their family life and their work life in English, but upon getting sick can no longer communicate in English and revert to their mother tongue. How can we, whether we speak their language or not, still manage to bring comfort to their end of life? NOTE: This is a multilingual (English, French, Inuktitut, and American Sign Language) session. C8 Exploring Tools and Resources to Address Elder Abuse (panel) [Salon D] Facilitated by Elizabeth Siegel, Coordinator of the NL Network for the Prevention of Elder Abuse, Seniors Resource Centre NL. Elizabeth will also do an overview of Looking Beyond the Hurt: A Service Providers Guide to Elder Abuse. In addition, the following panelists will present:
• Laura Kovacs, E-Learning Coordinator for Project Wisdom, Immigrant Services, Guelph-Wellington, Ontario (presenting by webinar). Laura will present on Project Wisdom: A mutual aid approach in the prevention of elder abuse for isolated immigrant seniors across Canada. Project Wisdom is funded by New Horizons for Seniors, Government of Canada.
10 • Theresa Roberts-Morrissey, OT. Theresa will present on Strategies for inter-professional health care providers to address elder abuse/mistreatment. This learning tool was developed by the Canadian Association of Occupational Therapists. The development of this resource was funded by New Horizons for Seniors, Government of Canada.
• Gail Wideman, Ph.D, School of Social Work, Memorial University. Gail will present on tools developed by NICE (National Initiative for the Care of the Elderly) including EASI: Elder Abuse Suspicion Index and In Hand: An Ethical Decision-Making Framework. Gail Wideman is a co-applicant on the research project “Engaged Scholarship: Evaluation of Knowledge Mobilization for Older Adults in the Community” funded by the Social Sciences and Humanities Research Council (SSHRC) of Canada. 5:00 pm Sessions end 7:00 pm Dance Like a Butterfly: A one-woman play starring Lisa Hurd. This is an optional event and purchase of a ticket is required. See following page for more information. [Salon A/B/C/D]
NOTE: Certificates of attendance are available upon request from the event coordinator during the conference.
11 Dance Like a Butterfly October 20, 2014, 7:00-9:00pm Holiday Inn, St. John’s
Straight from her sold-out Ontario tour, award-winning actress Lisa Hurd* stars in this inspiring, heart-warming, heart-wrenching one-woman play about aging and loss of independence by acclaimed playwright Aviva Ravel. Lisa Hurd depicts Tillie Rheinblatt, a spirited 85-year-old woman who has always been fiercely independent and in love with life. We meet her as she is about to be discharged from the hospital. As Tillie’s coping skills decline, she provides an insight into the subsequent erosion of her self-worth and independence. This strong-minded woman brings us to the realization that our future happiness is determined by our own ability to change. Lisa has twice taken this play across Canada, but now limits her performances to Atlantic Canada and Ontario. Two years ago she toured nursing homes in the central and western regions of the province, performing the play for staff, volunteers, and family members. In 2003, she also did a nine-performance tour of our province’s Arts and Culture Centres, including those in Wabush and Happy Valley- Goose. Cash bar opens at 6:30 pm. Curtains at 7:00 pm. Q & A session follows the play with networking opportunities and refreshments Tickets are $10 in advance or $15 at the door.
* Lisa Hurd performs by permission of Canadian Actors’ Equity Association
12 Day 2 - Tuesday, October 21, 2014
8:30 am Registration for those who missed Day 1 (lobby)/ Continental Breakfast [Conception Bay South/North rooms] 9:00 am Welcome/Housekeeping, Conference Facilitator, Jean Cook, Senior Consultant, Flow Consulting [Salon A/B/C/D] 9:30 am Plenary Session: The Adult Protection Act: Report, Evaluate, Investigate, Review. (Presentation and Panel Perspective) [Salon A/B/C/D] Facilitated by Suzanne Brake, PhD, Director, Office for Aging and Seniors, Department of Seniors, Wellness and Social Development, and Provincial Director, Adult Protection, Government of Newfoundland and Labrador, with panelists:
• Marina Brett, Regional Manager, Family & Rehabilitative Services, Labrador-Grenfell Health • Doreen Burry, Social Work Consultant, Community Support Program, Western Health • Norman Matthews, Social Worker, Community Support Programs, Eastern Health • Karen Paddle, Adult Protection Coordinator, Community Support Program, Central Health Suzanne Brake will provide a brief overview of the Adult Protection Act (APA) and describe the APA process (reporting, evaluating, investigating, reviewing). This will be followed by a panel with representatives from the four Regional Health Authorities and a question and discussion period. 10:40 am Nutrition Break [Conception Bay South/North rooms]
13 11:00 am Plenary Session: “NLNPEA Going Forward”, facilitated by Bea Courtney, Goss Gilroy Inc., with comments and presentations by Kelly Heisz, Executive Director of the Seniors Resource Centre NL; Elizabeth Siegel, Coordinator of the NL Network for the Prevention of Elder Abuse; Noreen Careen, Executive Director of the Labrador West Status of Women Council; and Carmen Hancock, Executive Director of Violence Prevention Labrador. [Salon A/B/C/D] Your input is critical to shape the work of the NL Network for the Prevention of Elder Abuse (NLNPEA) in coming years. We ask you to attend this important session. Learn more about NLNPEA's activities and how we work with our partners and members; provide input to help us take stock of our past activities and to determine our future priorities in the area of elder abuse. Brief presentations will be followed by a highly interactive session to gain input from the audience. Thanks to the Office of Public Engagement, Government of Newfoundland and Labrador for supporting this session. 12:15 pm Official Conference Closing (before training sessions) by Rosemary Lester, Chair, Seniors Resource Centre of Newfoundland and Labrador; Chair, NL Network for the Prevention of Elder Abuse Steering Committee [Salon A/B/C/D] 12:30 pm Lunch in Salon F (lower level) 2:00 pm Formal Training Sessions (Five options – please go to the one you have registered for. Please see back of your nametag for your registered session.) There will be a nutrition break from 3:20-3:40.
14 T1 Respect Aging: Self-understanding for Violence Prevention & Safety Planning. (Module 10 and 11) [Salon A] Nancy Allen, BSc, MACP, Violence Prevention Initiative, Women’s Policy Office, Government of Newfoundland and Labrador Pamela Dawe, BA (Ed), BA, M. Ed, Office for Aging and Seniors, Department of Seniors, Wellness and Social Development, Government of Newfoundland and Labrador A PowerPoint presentation on self-understanding for violence prevention and safety planning will be followed by small group activity and discussion. Participants will gain awareness and skills to help prevent violence against older persons; develop self-awareness (an important step to violence prevention competence); and learn that a Safety Plan is important for an older person who has or is likely to experience violence. T2 YOU Power! It’s Not Right! Neighbours, Friends and Families for Older Adults (Part 2 – Training for Potential Presenters) [Salon B] Margaret MacPherson, Community Research Associate, Consultant, It's Not Right! Neighbours, Friends and Families Project, Centre for Research and Education on Violence Against Women and Children (CREVAWC), Faculty of Education at the University of Western Ontario. INR/NFF is supported by New Horizons for Seniors Program, Government of Canada. This session is designed specifically for participants interested in exploring what is involved in learning how to present/co-present the core 20 to 30-minute “It's Not Right for Older Adults” presentation. The core content contains
15 important information about recognizing the warning signs and risk factors and responding supportively to an older adult who may be experiencing abuse. (Participants are invited to participate in a national pre- and post-evaluation process specific to the INR-NFF Project.) This session will include an exploration of personal attitudes and beliefs, small and larger group exercises, and use of PowerPoint slides and video clips depicting situations of abuse in early stages. T3 Transcultural Competency and Awareness Training (TCCA) for Working with Seniors: The Reality of Elder Abuse Among the Immigrant Community. [Salon C] Kaberi Sarma-Debnath, RSW, Executive Director of the Multicultural Women’s Organization of NL (MWONL) with support from:
• Yamuna Kutty, Vice-President of the Multicultural Women’s Organization of NL (MWONL)
• Shamila Iqbal, President of the Multicultural Women’s Organization of NL (MWONL) Abuse of immigrant and newcomer seniors remains hidden and often not discussed in public. These seniors are vulnerable to all types of abuse including: neglect, as well as financial, physical, sexual, and psychological abuse. Immigrant and newcomer seniors experience barriers to access and services due to culturally inappropriate services, and this can cause vulnerability to elder abuse. The session will use PowerPoint, case study/role play, and small group activities. Participants will learn about and develop Transcultural Competency and Awareness; generate a better understanding of elder abuse issues among immigrants; and increase their
16 knowledge and skills in communicating more efficiently with immigrant seniors and in culturally appropriate actions and practice towards inclusion. T4 Positive Behaviour Supports: Caring for Individuals with Behavioural and Psychological Symptoms of Dementia (BPSD) [Conception Bay South/North rooms] Danielle Coombs, BA (Psychology), Clinical Lead Intervention Services, Eastern Health Melanie Murphy, BSW, RSW, Developmental & Behavioural Practitioner, Intervention Services, Eastern Health This training will cover the Least Restrictive Treatment Model & Philosophy; how dementia affects behaviour; putting behaviour in perspective; care for the caregiver; and working towards positive interventions. This session is designed for any individual who provides care and support (whether paid or unpaid) to individuals with BPSD. Participants will learn strategies for interacting with individuals that will help prevent and reduce agitation in older adults with BPSD, as well as some basic personal safety awareness. This session will also include a short spotlight by Danielle Moore, First Link Coordinator, on services provided by the Alzheimer Society of Newfoundland and Labrador, Inc. T5 An Introduction to Elder Mediation – Changing the Face of Health Care As We Know It [Salon D] Judy McCann-Beranger, M.A., CCFE, Cert. CFM, Cert. EM This workshop will give a brief overview of Elder Mediation, including some discussion on theoretical foundations of mediation with age-related issues as well
17 as examples of the elder mediation process. There will be a PowerPoint presentation and videos. The session will be responsive to questions and issues raised by participants. Topics will include: intergenerational dynamics and issues; the elder mediation process and evidence-based practice; ethical issues; and unique characteristics of mediation with age-related issues. 5:00 pm Sessions end
Please note the following:
• Most presenters’ PowerPoint presentations will be available on the Network’s website a few days after the close of the conference. See www.nlnpea.ca/newsletters_resources
• Certificates of attendance are available upon request from the event coordinator during the conference.
Thank you to the New Horizons for Seniors Program, Government of Canada, for funding this initiative.
18 Bios of Presenters
The following bios are for presenters and panelists of the plenary sessions and the lead presenter or facilitator for the concurrent sessions and training. Bios for panelists in the concurrent sessions will be read in the sessions. We thank all our presenters, facilitators, and panelists for donating their time and providing their expertise at this conference.
Conference Facilitator: Jean Cook, Senior Consultant, Flow Consulting Jean has the skills and abilities to bring meaningful value to communities, organizations, and people. Using advanced research methods, she hones in on what is important in complex problems. She has the ability to translate research findings into consumable actions and feasible recommendations. With considerable depth in both quantitative and qualitative research methods, Jean has worked on projects covering the areas of customer/client satisfaction, new product development, creative testing, evaluation, and corporate branding for both private and public sector clients. Since joining Jane (Helleur) Pardy as a full-time consultant in 2005, Jean has been frequently engaged in assignments ranging from program evaluation, strategic planning, organizational and system reviews, and small and large group facilitation. She is a master in report writing, including scientific writing. Jean is a past Board Chairperson of Lakecrest, St. John’s Independent School and a former member of the Stella Burry Foundation (2008- 2012). A native of Newfoundland, she has a Masters of Science in Social Psychology from Memorial University, as well as a Bachelor of Science (Honours) with a major in Psychology from Memorial University. Both her Honours and Masters theses focused on the psychosocial aspects of breast cancer.
19 Nancy Allen, BSc, MACP, Violence Prevention Initiative, Women’s Policy Office, Government of Newfoundland and Labrador Nancy was born and raised in Portugal Cove, NL. Nancy is currently the Provincial Training Coordinator with the Violence Prevention Initiative. She has worked with the Provincial Government for over six years in the Departments of Education, Advanced Education and Skills, and Women’s Policy Office. She has had considerable experience in the areas of group facilitation and counselling. Nancy holds a Master of Arts degree in Counselling Psychology from Yorkville University.
Jean-Marc Bélanger, PhD, Coordonnateur, Réseau Santé en français de Terre-Neuve-et-Labrador Jean-Marc has been the coordinator of the French Health Network of Newfoundland and Labrador since 2011. Prior to moving to St. John’s, he was a university professor teaching in Social Work at both the University of Moncton and Laurentian University in Sudbury, Ontario. Jean-Marc has always been active in community development throughout his career in various communities with cross segments of the population. At present his research interest focuses on language, specifically how your mother tongue really matters when you are ill and need to communicate with a health care professional. Lorraine Best, Peer Support Volunteer, Seniors Resource Centre NL Lorraine is a Peer Support Volunteer with the Seniors Resource Centre NL. Lorraine began her work at the Centre in 1996 and soon became involved with doing presentations on elder abuse. Over the years, she has reached over 3000 people about this important topic. She brings a unique and moving perspective to her elder abuse presentations, having answered calls about elder abuse from seniors and their family members on the Seniors Resource Centre NL’s Information Line. Prior to her volunteer work at the Seniors Resource Centre NL, Lorraine was a teacher for 37 years.
20 Suzanne Brake, (BSW ’79), MSW (’98), PhD (2010), Director, Office for Aging and Seniors, Department of Seniors, Wellness and Social Development, and Provincial Director, Adult Protection, Government of Newfoundland and Labrador Suzanne has a lengthy history of involvement in the area of aging and seniors. She has clinical, managerial, administrative, teaching, research and policy experience. Her work, volunteer experiences, education, as well as personal involvement with family have provided a solid background for her current role as Director, Office for Aging and Seniors, Department of Seniors, Wellness and Social Development, and as Provincial Director, Adult Protection, Government of Newfoundland and Labrador. Marina Brett, Regional Manager, Family & Rehabilitative Services, Labrador-Grenfell Health Marina is the Regional Manager for the Family & Rehabilitative Services Department of Labrador-Grenfell Health. Her background is in Social Work, and she has been employed in Labrador for over 23 years in various Social Work roles with the last 14 being in management. She currently supervises 11 Social Workers who have the legislated responsibility to receive reports, evaluate, investigate and possibly declare Adults in Need of Protection under the recently proclaimed Act Respecting the Protection of Adults. She has been a member of the Newfoundland and Labrador Network for the Prevention of Elder Abuse since 2011 and sits on the Steering Committee. Doreen Burry, B.S.W., R.S.W., Social Work Consultant, Community Support Program, Western Health Doreen has worked in various areas of Social Work since graduating from Memorial University in 1985. Her work experiences include; Child Welfare, Youth Corrections, Community Supports, Residential Services,
21 Primary Health Care, and Continuing Care. Her current position with Western Health is Social Work Consultant with the Community Support Program, which is the lead position for the implementation of the Adult Protection Act within Western Health. Danielle Coombs, BA (Psychology), Clinical Lead Intervention Services, Eastern Health Danielle graduated from Memorial University with a Bachelor of Arts degree in 1986. She majored in Psychology with a focus on learning theory and abnormal psychology. Following graduation, she worked several front-line positions with individuals with intellectual disabilities, including being a live-in supervisor for a co-operative living arrangement, a site supervisor for a sheltered workshop, and a case manager at a group home for adults with intellectual disabilities. She began working with the Department of Social Services in 1993 as a Behaviour Management Specialist in Lewisporte, and currently works for Eastern Health as a Clinical Lead for the Behaviour Management Specialists in St. John’s. She has been a certified CPI Instructor (Crisis Prevention and Intervention) since 1993 and has completed advanced training in Life Space Crisis Intervention, as well as Supporting Individuals with Dementia and Related Cognitive Challenges through the Crisis Prevention Institute. She achieved her Master Level certification in 2010, and has over 900 hours of teaching credits. During her free time, she enjoys scrapbooking and making homemade greeting cards. She is originally from Buchans, NL and currently lives with her husband in the Goulds. Bea Courtney, Goss Gilroy Inc. Bea Courtney is a senior associate with Goss Gilroy Inc., one of the leading evaluation consulting firms in Newfoundland and Labrador. She has helped numerous government and community organizations in evaluating and fine-tuning their programs and services to focus on
22 results. She is a Credentialed Evaluator and an active volunteer with the Canadian Evaluation Society, where she chairs the National Student Evaluation Case Competition.
Pamela Dawe, (BA Ed 1984), (BA 1989), (MEd 1999), Consultant with the Office for Aging and Seniors, Department of Seniors, Wellness and Social Development. Pamela began her career as a teacher and has taught five year olds to seventy-five year olds, and all ages in between. She has designed and taught university courses on literacy, clear language, and public relations, as well as a number of community-based education/training programs. Pamela spent 12 years as an executive in the not-for-profit sector before coming to work for the Provincial Government in 2002. As a Consultant, her primary focus has been on the development and implementation of policies, programs, and services. Elizabeth M. Davis, RSM, Congregational Leader of the Sisters of Mercy of Newfoundland and Labrador Sister Elizabeth was first a high-school teacher in four schools in Newfoundland (Codroy Valley, Holy Heart of Mary in St. John’s, Bell Island, and Brigus), then Administrator of St. Clare’s Mercy Hospital (1986-1994), and President/CEO of the Health Care Corporation of St. John’s (1994-2000). She is also pursuing doctoral studies in the Bible at the University of Toronto. She has been a Board member of CIHI, Association of Canadian Teaching Hospitals, Medical Council of Canada, National Board of Medical Examiners (USA), Royal College of Physicians and Surgeons of Canada, Trudeau Foundation, and Dalhousie University’s Management Program for Physicians. She has received honorary degrees (Doctor of Laws) from Memorial University of Newfoundland and the University of Manitoba; has been appointed as a Member of the Order of Canada, an Honorary Fellow of the Royal College of Physicians and Surgeons of Canada, and Alumna of the Year
23 for Memorial University; has been inducted into the Order of Newfoundland and Labrador, and has received the Queen Elizabeth II Diamond Jubilee Medal.
Sergeant Kevin Foley, Royal Newfoundland Constabulary Kevin has been with the Royal Newfoundland Constabulary (RNC) since 1985. He is currently supervising the RNC Mounted Unit and K-9 Unit, as well as the Community Services Section. In this position he holds numerous roles, including that of a D.A.R.E. Mentor. Prior to his current role, Sgt. Foley held positions with the Communications Section, Accident Investigation Section, Community Services Section, and the Patrol Division. Pam Frampton, Associate Managing Editor and Columnist, The Telegram Pam Frampton is the associate managing editor and an award-winning columnist for The Telegram. Her interests include social justice, politics, ethics and aging. She lives in St. John's. Margaret MacPherson, M.A, GDSI, Community Research Associate, Consultant, It's Not Right! Neighbours, Friends and Families Project, Centre for Research and Education on Violence Against Women and Children (CREVAWC), Faculty of Education at the University of Western Ontario Margaret is the Project Coordinator for the New Horizons project, It’s Not Right! Changing Social Norms for Bystanders of Abuse of Older Adults. She is a Research Associate with the Centre for Research and Education on Violence against Women and Children (CREVAWC) at Western University in London, Ontario. Margaret and her husband George have two young adult sons.
24 Norman Matthews, Social Worker, Community Support Programs, Eastern Health Norman is currently a social worker with Eastern Health Community Support Programs. He is responsible for completing evaluations/ investigations under the Adult Protection Act. Norman is also a member of the Steering Committee for NLNPEA. Judy McCann-Beranger, M.A., CCFE, Cert. CFM, Cert. EM Judy is the past Chairperson of the Elder Mediation International Network (EMIN), a Past President of Elder Mediation Canada, Board member of Family Mediation Canada, and co-chair of the Summits and Symposiums on Elder Mediation. Judy is Chair of the Certification Committee of Family Mediation Canada. She is a comprehensive certified mediator, counsellor, educator, and author. Judy is the recipient of several National Leadership awards and is a past president of both Family Mediation Canada and Family Service Canada. Judy was team lead for a community-based research project in Atlantic Canada to inform the practice of elder mediation. Judy authored a paper for Justice Canada entitled: “Exploring the Role of Elder Mediation in the Prevention of Elder Abuse”. (This paper is available at: http://www.justice.gc.ca/eng/rp-pr/cj-jp/fv-vf/mp-pm/index.html) Sarah McHugh-Wade, B.A., CCRM, Public Legal Information Association of Newfoundland and Labrador (PLIAN) Sarah is the Project Coordinator for Public Legal Information Association of Newfoundland and Labrador, a role she has been in for 5 years. Sarah began her career at PLIAN 5 years ago as a volunteer while completing her degree in English and Law and Society, from Memorial University. During that time, Sarah also completed a Certificate in Criminology at MUN. Sarah has worked on a number of projects while at PLIAN, including
25 exploring access to justice for Aboriginal youth, delivering information for victims via webinar, and creating and delivering elder abuse seminars for seniors. Sarah is currently working on a series of healthy relationships workshops for Aboriginal women and girls. Sarah represents PLIAN on the NLNPEA Steering Committee, and is a proud member of the Network. Melanie Murphy, BSW, RSW, Developmental & Behavioural Practitioner, Intervention Services, Eastern Health Melanie is a behavior management specialist serving all of Eastern Health’s Long Term Care facilities in the city. She has degrees in Psychology and Social work and has held a number of different positions in these fields since 1999, working in residential settings and health care settings in Newfoundland and Labrador and Ontario. She joined Eastern Health in 2004 as a social worker with Child, Youth, and Family Services, and became a BMS in 2006. Melanie’s other full-time job is wife and mother of two small children ages 4 and 6. Karen Paddle, Adult Protection Coordinator, Community Support Program, Central Health Karen has been a social worker with the Community Supports Program of Central Health since 2009. She is currently completing the MSW Program via distance education at Memorial University. Karen moved into her current role of Adult Protection Coordinator in March 2013 to assist with the transition from the Neglected Adults Welfare Act to the Adult Protection Act. In her current role, she is responsible for three primary areas of work: evaluating and investigating Adult Protection reports, providing consultative services to Central Health staff who are completing Adult Protection work, and facilitating training and community education sessions. She notes: “I love working in this role and continue to learn something new everyday.” Karen lives in Gander with her partner and their two adopted pet beagles.
26 Sergeant Wayne Newell, Royal Canadian Mounted Police Wayne is a 28-year member of the RCMP and the provincial coordinator for the RCMP's Community and Aboriginal Policing program, which is responsible for guidance to the RCMP's 44 detachment personnel, providing oversight in various crime prevention portfolios and community outreach programs. He sits on the NL Network for the Prevention of Elder Abuse steering committee and hosts the Commanding Officer's RCMP Seniors Advisory, which is a means to provide strategic policing advice on seniors’ issues to senior management of the force. Wayne has worked with the RCMP in various locations in NS and NL and lives in St. John's with his wife and two adult children who are both university students. He is originally from St. Anthony NL (snantney) and has a bachelor's degree from MUN. Kaberi Sarma-Debnath, RSW, Executive Director, Multicultural Women’s Organization of Newfoundland and Labrador (MWONL) Kaberi Sarma-Debnath, a registered Social Worker and Researcher, is the Executive Director of the Multicultural Women’s Organization of Newfoundland and Labrador (MWONL). She has diverse academic and professional experience and has been involved intensely in activities to empower and advance immigrant women's equality in the province of NL for more than 15 years. Kaberi started her career as a Social Work professor in a University College and later joined Health and Community Services – St. John's region as a Team Social Worker. In her community work, she presents on many issues, including violence against women, employment challenges, leadership training, settlement and integration, counselling and clinical social work, seniors’ issues, and human rights. She is the editor of the MWONL Newsletter "Sharing Thoughts". Being the training manager of MWONL's Trans-cultural Competency and Awareness
27 Training (TCCA), she offers cultural awareness training to service providers in various sectors in St. John’s and outside all year round. She has published two books, produced many reports, and several articles for newspaper and other magazines. In 2013 and 2014, she wrote two book chapters for the following books: 1) Indian Diaspora – Voices of Grandparents and Grandparenting with the author Amarjit Singh (Memorial University, St. John's, Newfoundland and Labrador, Canada) – published in 2013; and 2) A book for healthcare professionals titled: Establishing Therapeutic Rapport with Patients from Other Cultures with Lan Gien, Ph.D, retired Professor and Dr. Caroline Porr, Assistant Professor, School of Nursing (Memorial University, St. John's, Newfoundland and Labrador, Canada) – in press. With her more than 15-years of inter-culture work experience as a diversity counsellor and consultant, Kaberi is actively involved in gender-based antiviolence activities in the community and offering culturally competent inclusive programs for immigrant women and their families in NL. Elizabeth Siegel, Provincial Coordinator, NL Network for the Prevention of Elder Abuse (NLNPEA), Seniors Resource Centre NL Elizabeth has been involved with elder abuse projects with the Seniors Resource Centre of Newfoundland and Labrador (SRCNL) since 2002, when she became involved in the development of Looking Beyond the Hurt: A Service Provider’s Guide to Elder Abuse. She also coordinated the development of the SRCNL’s Strategic Plan to Address Elder Abuse in NL – A Five Year Plan (2005-2010) and Creating a Community Response to Elder Abuse: A Model for Newfoundland and Labrador (2008). Elizabeth became the Provincial Coordinator of the Newfoundland and Labrador Network for Elder Abuse in 2012. NLNPEA is a network of community and government partners, working together to prevent elder abuse and an integral part of the SRCNL’s efforts to address elder abuse in our province. The Network currently has over 55 organizational partners and 300 individual members.
28 Catherine Squires, B.A., Financial Counsellor, Deloitte Catherine was born in Gander and attended St. Mary’s University. She spent 25 years in Halifax in the banking industry, starting out as a teller in 1977 and working her way up the ladder to manager. She moved back to Newfoundland and Labrador 11 years ago and since that time has been employed as a Financial Counsellor at Deloitte. Gail Wideman, PhD, School of Social Work, Memorial University Gail is a faculty member of the School of Social Work at Memorial University. Prior to completing her Ph.D. in social work at Memorial in March of 2010, she practiced as a social worker in a variety of community-based programs and services aimed at maintaining and enhancing independence and quality of life for older persons. The broad focus of Gail’s doctoral research was an exploration of the capacity for older residents to age in place in rural communities. She has taught at both the graduate and undergraduate level at the school of social work and continues to be involved in community-based programs for older persons as a research consultant and ex-officio member of the board of directors of the Seniors Resource Centre NL.
The Honourable Alice Wong, P.C., M.P., Minister of State (Seniors), Government of Canada The Hon. Alice Wong, PC, MP is an educator, entrepreneur, and active community leader who immigrated to Canada from Hong Kong in 1980. Currently she is the Member of Parliament for Richmond, British Columbia, and Minister of State for Seniors. Before being elected to Parliament, Alice Wong taught English as a Second Language and Entrepreneurship at Vancouver Community College. She also worked hard assisting her husband with his family business. She continued her studies at the University of British Columbia
29 and obtained her Ph.D. in Curriculum and Instruction in 1993. Alice Wong joined Kwantlen University College (now Kwantlen Polytechnic University) in 1998 and became the Manager of International Programs until 2006. She started the Centre for Small Business at Vancouver Community College, which offered the first bilingual small business management classes for immigrants. Since its inception, the program has produced many successful and award-winning entrepreneurs. Alice Wong and her husband, Enoch, have been happily married for over 30 years. Together they have worked hard to serve others, especially those who are disadvantaged or in need. Along with starting their own business, they have also operated a consulting firm specializing in research and education. Even prior to her election to parliament, fulfilling her civic duty was important to Alice Wong as she served on many boards including: the Rosewood Manor in Richmond, Rotary Club of Richmond, Benevolent Relief Seniors Care Society, Ethno Business Council, Chiu Chow Benevolent Association, and the Women’s Enterprise Society of BC. She has also served as a guest host on current affairs programs on local Chinese and Multicultural radio and television. Promoting and solving issues concerning the people in Richmond has also been a top priority for Alice Wong. This includes the promotion of public safety and raised awareness for women in the community along with the promotion of greenspace usage in Richmond – especially in a time when Richmond is increasingly urbanizing. On October 14, 2008, Alice Wong was first elected to the House of Commons in Richmond, to serve the public as a Member of Parliament for Richmond. On November 7, 2008 she was appointed as the Parliamentary Secretary for Multiculturalism. During the 40th Parliament Alice Wong served as a member of three standing committees in the House of Commons: (1) Citizenship and
30 Immigration; (2) Human Resources, Skills and Social Development and Status of Persons with Disabilities; and (3) Status of Women. Additionally, she was a member of the Joint Committee on the Library of Parliament. On May 2, 2011, Alice Wong was re-elected to the House of Commons and on May 18, 2011, she was appointed to the Privy Council, as a member of cabinet as the Minister of State (Seniors), and the Cabinet Committee on Social Affairs. On July 15, 2013, Alice Wong was also appointed as a member of the Cabinet Committee on Foreign Affairs and Security. In her role as Minister of State for Seniors, Minister Wong serves as an advocate for seniors issues at the Cabinet table. She does this by working with her colleagues and officials to broaden their understanding of programs that can help improve the quality of life for seniors. She also meets with seniors and other major stakeholders to discuss both the opportunities and challenges facing seniors in Canada, as well as their hopes and aspirations.
31 The Newfoundland and Labrador Network for the Prevention of Elder Abuse would like to thank the Office of Public Engagement of the Government of Newfoundland Labrador for their support throughout this conference. Their expertise has enabled us to make this conference an interactive experience and helped us to gather valuable input from our members.
The Office of Public Engagement of the Government of Newfoundland Labrador was created in October 2012 and is mandated to promote and advance open government, rural engagement, youth engagement, business and labour collaboration and the community sector capacity in the province. This is achieved through several core activities, including administering the Access to Information and Protection of Privacy Act and promoting proactive disclosure of information; creating, supporting, and delivering meaningful dialogue and public engagement opportunities; conducting and supporting research and evaluation activities to inform government policy and decision-making processes; identify, build, and support effective collaborative processes to address public policy issues; and, administering the Public Interest Disclosure and Whistleblower Protection Act. For more information visit www.ope.gov.nl.ca
32 With special thanks to the NLNPEA Steering Committee and the Conference Planning, Promotions, and Logistics Committees. Countless volunteers have contributed their time to make this event possible. Their contributions are very appreciated. We would also like to thank Trudy Marshall, NLNPEA Event Coordinator, for her hard work, attention to detail, dedication, patience, and sense of humour. Without her, this conference would have been a lesser event!
33 Did you know? It is estimated that between 4 and 10 percent of Canadian seniors experience some kind of abuse. If we apply that percentage to NL’s senior population, that means there may be over 9300 seniors in NL who are experiencing abuse.
The Seniors Resource Centre of NL developed its NL Network for the Prevention of Elder Abuse in response to a growing concern that action was needed to address and prevent elder abuse. The Network’s mission is to provide information and support to individuals and organizations working to prevent and/or respond to elder abuse.
For more information on the Seniors Resource Centre NL and/or the Network, please see www.seniorsresource.ca or www.nlnpea.ca or call 1-800-563-5599 or email us at [email protected]
This conference would not have been possible without the support of New Horizons for Seniors, Government of Canada.
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