Measures taken in the complexes managed by Planex Invest Ltd Villa "Allegra" - , "Splendid" - St. Constantine, “Galeria” - Obzor, Dreams complex - Sozopol in order to protect the health and minimize the risk of contamination of employees, guests and bypassers. (according to the provisions of the Ministry of Health and the Ministry of Tourism of the Republic of )

 Hand sanitizers are available to guests at the main entrances of the complex / security cabin, around the pool area, at the reception and all key places in the site.  Signs are placed with guidelines for the instructions that need to be followed.  Attention is paid to the regular cleaning and disinfection of the common areas in the complex, as well as the elevators.  We are supplied with enough personal safety equipment according to the capacity of the complex.  The sun beds around the pools are 1.5 meters apart and can be disinfected before / after each use.

All employees in the complex are obliged to:

 Wear a safety helmet/mask when traveling to work if they are not alone in the vehicle  Immediately upon arrival at the complex, they must wash their hands with soap and water and measure their temperature, which is entered in a daily diary.  Wear the provided personal safety equipment during work (safety helmet / mask, gloves).  Keep a safe distance from colleagues and guests - a minimum of 1.5 meters is recommended.  Wash their hands regularly and thoroughly with soap and water, use a hand sanitizer.  The staff rooms are used by no more than 2 people at a time and the premises are left open for as long as possible for natural ventilation and fresh air.

Varna 9002 1000 Planex.bg 55, Luben Karavelov Str. Vitosha District, bl. 5 B RealtyPlanex.com +359 52 600 936 +359 2 958 1001 PLHome.net [email protected] [email protected] MyVacation.bg Mamaiaz.bg

Additions for employees in the office and at the reception:

 To serve only one customer at a time. If there are other customers, to wait at a safe distance of 2 meters. The guest who is being served will be asked to clean his hands with a hand sanitizer and to use a protective mask.  The stay of the guest in the office / at the reception is minimized  The guest will be asked in advance to fill in registration cards for the accommodated people and to sign a declaration of informed consent for the stay in the complex.  Payment by card instead of cash is encouraged.  After each client, the desk surface is disinfected.  Employees are informed on how to react in case there is a client or employee with symptoms of Covid-19 in the complex.  They are provided with contact numbers of medical aid, emergency aid, the services of the Ministry of Tourism in case of signals related to Covid-19.

Additions for chambermaids:

 Professional cleaning agents are provided, which are suitable for cleaning and disinfection in the the relevant anti-epidemic measures.  When preparing an apartment for arriving guests, they are obliged to pay special attention to all surfaces to be treated with disinfectant - kitchen counter, tables, armrests and chair backs;  The door handles, light switches, TV and air conditioning remote controls, irons and hair dryers, as well as the toilet flush button must be cleaned with disinfectant.  Wash cutlery, cups, plates and other used kitchen utensils thoroughly with water and dish soap.  The filters of the air conditioners are disinfected  They clean their offices and chambermaid carts thoroughly several times a day, especially door locks, light switches, toilets, sinks, dining tables and utensils.  Follow the rules for sorting dirty laundry and handing it over for washing.

Varna 9002 Sofia 1000 Planex.bg 55, Luben Karavelov Str. Vitosha District, bl. 5 B. RealtyPlanex.com +359 52 600 936 +359 2 958 1001 PLHome.net [email protected] [email protected] MyVacation.bg Mamaiaz.bg 2