Terminal handling charges tariff Effective: 01 April 2021 5. Live animal check Per consignment £38.00 1. Process and handling only 6. Live tropical fish check Loose Per consignment £23.50 Per kilo 10.5p 7. NES entries t Charges Minimum £23.00 Per entry £24.75 Unitised

8. Storage Expo r Type 1 – 6 £57.50 All per 100 kilos or part thereof commencing Type 7 – 9 £49.00 24hrs after acceptance, per day or part thereof £13.75 Rebuild or re-contour shipper-built ULDs £109.00 Minimum £13.75

Covid-19 Surcharge 9. Air waybill fee Loose Per Kilo 2p May be applied in accordance with IATA resolution 512c £17.25 Minimum £4.00 10. Data capture entries (Including ICS entries) Optiona l Expo rt Char ges Full entry (per entry or HAWB) £10.00 Electronic entry (per entry or HAWB) £5.50 2. Security charges (All cargo/mail including transhipments) 11. Processing, labelling X-ray security screening (per kilo) 15.25p Per package £5.00 Minimum £18.00 12. Handling and security coverage All other methods of security screening (per kilo) 16.25p Vault handling, VUN handling and security coverage Minimum £81.00 for VAL cargo and section 1, 2 and 5 (as defined by the TACT rules) £208.75 Note: Shipments which are subject to x-ray screening and an additional method of security screening will attract charges for both security screening services. Use of vault (LHR only) requested by the agent, 3. Amendment of an air waybill at the request of an agent, shipper or carrier (per kilo) 13p shipper or carri er Minimum £29.00 After receipt at airport of departure £40.50 UK - VAL storage - Free period of 12 hours from Following an irregularity found by the carrier or his agent, delivery thereafter per day £32.25 resulting in an incorrectly rated air waybill, volume or tariff £74.25 Vulnerable cargo handling - per shipment £37.25 4. Standard charge for checking dangerous goods and Note - Vault opening hours on request, charge for out of hours POA pharmaceuticals on each presentation for export

Per air waybill (or HAWB) with up to 3 UN numbers 13. Providing proof of delivery in writing at the and 10 pieces £44.00 request of the agent, shipper or carr ier £34.25 For each individual UN number entry /additional piece £4.25 14. Duplicate/retrospective issue of movement certificate £33.25 Dry ice and/or Biological substance - Category B, Substance A £27.00 15. Issue of TREM card £30.50 Dangerous goods in excepted quantity £27.00 16. Sight fee and witness attendance Radioactive material in excepted quantity £27.00 Per person, per hour or part thereof £37.25 Lithium batteries excepted (ELI/ELM) £27.00 17. Issuance of T1 documentation £52.25

Undeclared dangerous goods administration fee £104.00 CHARGES ARE SUBJECT TO ALTERATION WITHOUT NOTICE All charges published herein may be increased consistent with any extra time, work or expense Pharma Time and Temperature sensitive health care involved and will be assessed upon the chargeable weight on the air waybill (master or house) or £26.75 in instances where consignments are split for customs entry purposes per entered part of each consignment. All charges are stated in Great British Pounds. Pharma Handling per kilo COL -2 to 8°c/ CRT 15 to 20° / ACT = Active container 5.25p Cash payments are subject to a 5% surcha rge. Import Charges 6. Handling and security coverage Vault handling, VUN Handling and security coverage for VAL cargo and 1. Process and handling only sections 1, 2 and 5 (as defined by the TACT rules). Pharmaceutical Handling All cargo (including perishables and through HAWBs Requested by the agent, shipper or carrier as requiring received as part of a consolidation) (Loose per kilo) 19.25p special security measures including Section 5 (p er consign m e n t ) £208.75 Unitised per net kilo 14.25p Use of vault (LHR only) requested by the agent shipper or carrier (per kilo) 13p Minimum (Loose / Unitised) £38.25 Minimum £29.00 Covid-19 Surcharge UK - VAL storage free period of 12 hours from arrival, Loose Per Kilo 2p thereafter per day £32.25 Minimum £4.00 Vulnerable cargo handling per shipment £37.25 Optional Import Charges Vault opening hours on request, charge for out of hours POA Pharma Time and Temperature sensitive health care £26.75 2. Storage charges Pharma Handling per kilo COL -2 to 8°c/ All cargo per 100 kilos or part thereof, per day for CRT 15 to 20° / ACT = Active container 5.25p General / Vulnerable Cargo & Cold room £14.25

7. Charges collect fee t Charges Minimum £14.25 5 % of freight and all other charges Note: Storage charges commence at 23.59 on the day following status 1 being set. Storage charge free period 48 hours from 23.59 on the date upon which status 1 is set (for EMA only). When an import consignment is cleared and delivered in split lots upon request or received as manifested part Minimum £14.75

shipments, storage charges are applied to each part consignment with any appropriate minimum Impo r applied. Status 1 shall be calculated on the original MAWB status 1 date and not an amended date as a result of HAWBs being created after the original MAWB record. No amendment shall be made 8. Sight fee and witness attendance to storage charges where there are delays in collection and clearance caused by parties outside the control of dnata. For shipments that require BI to the agents ERTS facility the status 1 date will Per person, per hour or part thereof £37.25 always be the date used to calculate storage. 9. Providing proof of delivery in writing at 3. Processing of bank delivery orders £27.25 the request of the agent, shipper or carrie r £34.25 4a. Border inspection post (BIP) charges 10. Data capture entries (including ICS entries)

Consignments which are removed to the approved border inspection post Full entry (per entry or HAWB) £10.00 will be charged to the importer or the importer’s agent Electronic entry (per entry or HAWB) £5.50 Transport charges per consignment Cost + 10%

BIP facility applicable tariff charge Cost + 10% All of the charges published are for UK customs clearance and ground handling services for dnata and handled carriers. DEFRA inspection charges will be invoiced direct by DEFRA DEFRA + 10% CHARGES ARE MINIMUM AND SUBJECT TO ALTERATION WITHOUT NOTICE. 4b. Live animals to the animal reception centre (ARC) – LHR only All imports can be subject to HM Customs Duty, Excise and VAT (the charges Consignments of live animals, which are removed to the ARC, being dependent upon the type and value of the goods). will be charged to the importer or the importer’s agent Should there be any queries; reference should be made to the HM Customs Transport charges per consignment Cost + 10% Manual, volumes 1, 2, 3.

ARC and DEFRA inspection charges Cost + 10% Import charges are levied for processing handling and warehousing of cargo up to the point of HM Customs clearance and delivery, and are 5. Customs input entries (CIE) mandatory.

Customs clearance on behalf on consignee £44.25 Export charges are levied for the processing, handling and warehousing of cargo, and are mandatory. TED Effected on behalf of an importer or agent. Communication charge per entry (IMP) £16.25 Cash payments are subject to a 5% surcharge.

Discharge of import NCTS documentation £9.25 dnata Network Directory Business Development Team

Simon Baines Stacey Shortall Mohammed Akhlaq Fenella Sloane Operations Director Cargo UK Chief Operatons Officer Chief Commercial Officer Director Strategic Account Management & Marketing LHR/LGW UK Regions & Ireland E: [email protected] E: [email protected] E: [email protected] E: [email protected] Ziaad Hussain Arjun Nanda Director - Business Development Business Development Manager Ground & Cargo Services Ground & Cargo Services E: [email protected] E: [email protected]

London Heathrow - LHR 1 Cargo Point, Bedfont Road, 5 Unit Two, dnata City West, Stanwell, Middlesex Northumberland Close, TW19 7LU Stanwell, Middlesex T: 01784-425 100 TW19 7LN 3 F: 01784-255 057 T: 01784-425 000 [email protected] F: 01784-245 080 [email protected] 2 West Point, Units 1 and 2, Northumberland Close, 6 Unit Three, dnata City West, Stanwell, Middlesex Northumberland Close, TW19 7LN Stanwell, Middlesex 2 1 T: 01784-424 700 TW19 7LN F: 01784-425 111 T: 01784-422 888 offi[email protected] F: 01784-246 783 [email protected] 4 8 3 Building 521a Stirling Road, 7 dnata City East, London , Bedfont Road, 6 TW6 3JJ Staines, Middlesex 5 7 T: 0208-283 3837 TW19 7NL F: 0870-191 2971 T: 01784-425 100 [email protected] F: 01784-245 122 [email protected] 4 Unit One, dnata City West, y Northumberland Close, 8 dnata City East Phase Two Stanwell, Middlesex Coming Soon TW19 7LN to r T: 01784-422 700 Manchester - MAN F: 01784-246 214 dnata City North [email protected] 2 Pinfold Lane M90 5UY T: 0161-435 2300 F: 0161-435 2311 [email protected] work Dire c Our other facilities Ne t

Birmingham Airport Newcastle Airport The Argosy Building, Unit 3, Transit Building, Birmingham Freightway Village, B26 3QN Woolsington, T: 0121-767 9900 Newcastle Upon Tyne F: 0121-782 6937 NE13 8BH [email protected] T: 0191-214 2700 London Gatwick - LGW F: 0191-214 2714 Unit 2-5 Gatwick Cargo Centre, [email protected] Cargo Road, West Sussex RH6 0SQ Cargo Terminal, Building Regional Trucking Office T: 0845-177 0596 6-8, Nevis Way, Abbotsinch, dnata City North F: 0845-177 0598 Paisley 2 Pinfold Lane [email protected] PA3 2SS Manchester Airport T: 0141-847 4570 M90 5UY

F: 0141-847 4571 T: 0845-1 77 0558 dnata.com [email protected] [email protected]