Galliford TryGalliford plc Annual Report and Financial Statements 2019 Financial Statements and Report Annual
Three strong businesses Galliford Try
Annual Report and Financial Statements 2019 Strategic Report Governance Financial performance
1 Our business 54 Directors and Executive Board Revenue Pre-exceptional earnings per share2 1 What makes us different? 56 Chairman’s review 2 Our businesses at a glance 58 Governance review £2,863m 115.7p 4 Our investment case 61 Audit Committee report 6 Our business model 64 Nomination Committee report -9% -27% 65 Remuneration Committee report Group revenue2 Earnings per share Strategic review 70 Annual report on remuneration 10 Chairman’s statement 78 Directors’ report £2,711m 78.5p 12 Chief Executive’s review 80 Statement of directors’ 14 Key trends responsibilities -8% -35% 16 Strategy to 2021, targets and Pre-exceptional profit Full year dividend performance Financial information before tax2 per share 18 Strategy in action: Linden Homes 81 Independent auditors’ report 20 Strategy in action: Partnerships & £155.5m 58.0p 86 Consolidated income statement Regeneration 87 Consolidated statement of -18% -25% 22 Strategy in action: Construction comprehensive income 24 Stakeholder relationships Profit before tax Pre-exceptional Group 88 Balance sheets 4 26 Principal risks return on net assets 89 Consolidated and Company 33 Financial review statements of changes in equity £104.7m 22.1% 90 Statements of cash flows Business review 91 Notes to the consolidated -27% -7.1 ppts 38 Linden Homes financial statements Net debt3 Group return on net assets5 41 Partnerships & Regeneration 149 Five-year record 43 Construction 150 Shareholder information £(56.6)m 16.6% 46 Operating sustainably -£154.8m -8.3 ppts
Group performance
Total number of Accident homes built Frequency Rate 6,507 0.11
CO2 Plots in Linden Homes’ Construction and demolition and Partnerships & waste diverted from landfill Regeneration’s landbank Important: Proposed sale of the Group’s 95% housebuilding businesses 17,200 The Board believes that the proposed sale of the Group’s housebuilding businesses to Bovis Homes Group plc, announced on 10 September 2019, will result in the Group Construction order book Training days for employees becoming a well-capitalised standalone construction-focused group, benefiting from the recent operational restructuring which £2.9bn 13,975 refocused the business to deliver improved future performance. Our strengths in UK Alternative performance measures building and infrastructure, particularly 1 ‘Revenue’ includes share of joint ventures’ revenue of £249.7m in the highways and water sectors, along (2018: £200.7m) and excludes revenue from part-exchange properties with the spread of work for both public and of £100.7m (2018: n/a) and pre-exceptional items of £2.8m (2018: £nil). private clients provide a strong foundation ‘Group revenue’, where stated, excludes share of joint ventures and for the future as an independent includes revenue from part-exchange properties. construction group. 2 Pre-exceptional measures exclude exceptional costs as described in the Financial review on page 34 and in note 4. All future references to pre-exceptional data and ratios are consistent with this definition. 3 Net debt is cash and cash equivalents less current and non-current borrowings (note 20). 4 ‘Pre-exceptional Group return on net assets’ represents profit before tax, exceptional items, finance costs and amortisation divided by average pre-exceptional net assets. 5 ‘Group return on net assets’ represents profit before tax, finance costs and amortisation divided by average net assets. Learn more about us More information on the Group’s alternative performance measures can be at gallifordtry.co.uk found in note 38 to the financial statements on page 135. Annual Report and 1 Financial Statements 2019
What makes us Our businesses Our investment different? at a glance case Our business Our Galliford Try is a leading housebuilding, regeneration and construction group. Strategic review Together, our three complementary businesses have an exceptional impact on the people and fabric of the UK. review Business Governance Financial information
Q&A
Why choose Galliford Try? Our ambitious strategy, which charts our path to 2021, has made us simpler, leaner and more sustainable. We are making the most of our leading positions in growing markets, and our devolved model is making our decision-making faster and more efficient, making us responsive to changes around us. 2 Galliford Try plc
What makes us Our businesses Our investment different? at a glance case The Group comprises three strong, national businesses: a top housebuilder, a leading regeneration specialist and a major contractor.
Linden Homes Partnerships & Regeneration
Revenue Revenue £820.4m £623.2m Completions Completions 3,229 units 3,278 units Landbank Landbank 11,900 plots 5,300 plots
10 business units across the country, with scope for further geographical expansion.
High-quality homes for first-time buyers and families. Focused on standardised layouts. Committed to providing excellent customer service.
We fell in love with our new Linden home straightaway. Not only does it have four bedrooms but it also has a great layout. There’s a separate living room and an open-plan kitchen, dining room and family room. Plus, there’s a utility room and a downstairs toilet, so it’s perfect for family life. Polly Hunt White Rock in Paignton, Devon
Business review p38 Annual Report and 3 Financial Statements 2019 Our business Our Strategic review Business review Business Construction
Revenue
£1,386.8m Governance Order book £2.9bn Financial information
Long-term partnerships Strong client with key public sector, relationships, based on private sector and collaborative working. Registered Provider clients, with a commitment to Disciplined business with national presence customer satisfaction. via a network of regional offices. Unique and powerful Presence on numerous platform, combining major frameworks contracting, regeneration with public sector and mixed-tenure and regulated clients. development. Strong visibility of National scale and proven future work. track record of delivery and quality.
Business review p41 Business review p43 4 Galliford Try plc
What makes us Our businesses Our investment different? at a glance case Galliford Try’s devolved structure and the way we work give us significant advantages. We are responsive to change Each business has its own management team, empowered to make quick, efficient decisions in line with our Group strategy and governance. Local business units keep us close to our customers, so we understand their needs.
We are resilient We set about really We have three clear analysing customer wants, propositions: contracting, Our businesses operate in different customer needs, and land-led solutions and markets, with different customers further optimisation to mixed-tenure development. and different cycles. This helps us drive efficiency for all of We’ve got experts who to perform, whatever economic our business units. We are know all about affordable realising the benefits of our housing, we have a fantastic conditions we face. simplified, standardised and brand and excellent quality-focused processes relationships with See Our business model p6 – and there’s more to come. clients nationwide. Andrew Hammond Stephen Teagle Chief Executive of Chief Executive of Linden Homes Partnerships & Regeneration See our Business review p38
The decisive action we have taken in Construction will enable us to focus on our strengths, resulting in a more stable and profitable business. Bill Hocking Chief Executive of Construction & Investments Annual Report and 5 Financial Statements 2019
We have significant business Our opportunities for growth There is stable demand for housing backed by a strong mortgage market, We are focused Strategic review and affordable housing remains a primary aim for all political parties. on good capital We have refocused our Construction management activities where we have proven strengths, positioning the business We are well-financed, with prudent well for the future. debt management, and our mix of
capital-light and capital-intensive review Business See Strategy p16 businesses delivers excellent returns on the funds we invest, allowing us to offer attractive rewards to shareholders. Governance Financial information
We care about doing the right thing All of our businesses build responsibly and treat our stakeholders fairly. We focus on doing the right thing, so we keep our stakeholders’ trust as a valued partner.
See Stakeholder relationships p24 6 Galliford Try plc
Our business model Three strong businesses Our three businesses are led by an effective Group and supported by centralised services. Each business has different financial characteristics and makes an important contribution.
The Group’s role How our businesses make money
Set strategy Linden Homes The Group sets our overall strategic direction, Housebuilding requires up-front investment in land and development, with input and approval from the Board. with cash received as the resulting homes are sold. We earn a profit by Our three businesses then develop their buying land in good locations at the right prices, building high-quality own approach to the strategy, reflecting homes and standardising as many aspects of our products, processes their specific opportunities and challenges. and procedures as we can to maximise efficiency.
See Strategy p16 Contribution to the Group’s economic model: Linden Homes has the highest margin and capital requirements of our three businesses. Allocate capital The Executive Board allocates capital £££ £££ £££ between our businesses in accordance with the Group strategy, taking into account High up-front Value added to land Strong margins their capital requirements, their strategies investment through planning realised on sale and the returns available. and promotion of homes
See Financial review p33 Deliver centralised services Our businesses include many support functions themselves, which are tailored to their precise needs. The Group provides Partnerships & Regeneration services that are best delivered centrally This business uses cash generated by contracting to fund higher-margin and maintains small functional teams to mixed-tenure developments. We earn a profit through careful selection support its own activities. and delivery of our contracting projects, and by using the Group’s housebuilding skills and brand to deliver our mixed-tenure developments, Mitigate risk while maintaining a cautious risk and funding profile. The Board is responsible for risk Contribution to the Group’s economic model: Partnerships & management, determining our risk appetite Regeneration is a low-capital, high-return business. Its margin is and the extent and nature of our systems lower than a pure developer but is increasing as its development of risk management and internal control. activities grow. The Executive Board implements this framework within the businesses. ££ ££ See Principal risks p26 £
Some up-front Lower-margin Higher-margin Embed culture investment contracting revenue development revenue received regularly, as the received as homes The Board defines the Group’s culture project progresses are sold and values, sets the behaviours we want to see in Galliford Try, and promotes that culture within our businesses through our Executive Board.
See Our people p49 Construction Govern effectively Construction receives regular payments from its clients as work Our corporate governance framework progresses. We generate a profit by carefully assessing the risk and provides robust oversight and control, margin of each project, building strong relationships with our clients, within which our businesses can collaborating with our supply chain, and delivering repeat work implement their strategies. through frameworks.
See Governance p54 Contribution to the Group’s economic model: Construction has the lowest margin but its typically positive cash flow characteristics help to fund the Group’s higher-margin development activities.
££ £ £
Typically Contracting revenue Lower margins cash positive received regularly, as the achieved project progresses Annual Report and 7 Financial Statements 2019
Our business model The key stakeholder relationships and resources we rely on Our business Our
People Our impact We develop our people so they can progress their careers. We reward them appropriately, 5,184 Having the right people is vital promote inclusion and diversity, and work hard to keep people employed Strategic review and we look to recruit, develop everyone healthy and safe. We have a Group-level across the Group at the year end. and retain the right individuals health and safety policy, common minimum standards, from diverse talent pools. within which each business adopts a tailored approach, 13,975 See Our people p49 and award-winning wellbeing and safety programmes. training days Our approach Each of our businesses recruits and delivered to staff. develops its own talent, while collaborating on
Group-wide initiatives such as wellbeing and agile review Business working, which help us to attract and retain a more diverse workforce.
Customers and clients Our impact Our customers and clients trust us to deliver high-quality homes, buildings and Four 77.7% stars in the NHBC net promoter score Each of our businesses is infrastructure that form the fabric of our society. committed to delivering high customer satisfaction in Construction. survey for Linden levels of customer service. Our approach Rigorous procedures, including Governance The Linden Way, define our approach to housebuilding. Homes, while operating 67% at four stars for repeat business in In Construction and Partnerships & Regeneration, Partnerships too. quality control is embedded in our Business Construction. Management Systems, policies and procedures.
Communities Our impact We deliver homes, buildings and 25 180+
infrastructure that benefit the people living in Financial information Considerate schools and hospitals Our positive impact on and around them, whether by providing homes communities is significant both Constructors built in the past to buy or rent, schools for education, offices to Scheme awards. five years. through the way we work and work in or transport or recreational facilities. the legacy we leave in the form of homes, buildings infrastructure Our approach We manage our community £85m+ and other assets. relationships through our local businesses and committed to use the Considerate Constructors Scheme to communities through See Stakeholder relationships p24 measure and assess the impact of our sites. planning obligations.
Partners Our impact Working with other organisations allows us to take on a broader range of projects, share risk £249.7m All three of our businesses share of joint and rewards and reduce our capital investment, ventures’ revenue. work with carefully chosen compared with undertaking the project alone. Joint Venture (JV) partners on selected projects. Our approach We choose financially strong partners who share our values. We work closely together in See Stakeholder relationships p24 critical areas such as health and safety, so we maintain the high standards we target in our own business.
Natural and Our impact We reduce our environmental impact by reducing our carbon emissions year-on-year, 95% manufactured resources waste diverted maximising the waste diverted from landfill and using from landfill. Our building processes use natural timber verified as coming from legal and sustainable resources including land, materials sources. We support jobs and local economies through 92.1% and energy. We also employ plant our supply chain. of the timber we use is and equipment on our sites. ® Our approach We have national preferred suppliers, FSC /PEFC certified. See Environment and which we manage through our procurement function, climate change p51 as well as a locally managed subcontractor supply chain. In Construction, we collaborate with strategic subcontractors through our Advantage through Alignment programme. Dedicated teams manage land purchases and strategic land.
Financial resources Our impact Carefully managing our financial resources helps to ensure that shareholders benefit from rising 22.1% Pre-exceptional Group We invest in land and development earnings and dividends, while we reinvest for growth. using cash generated by return on net assets. contracting and different Our approach Each business’s finance team is types of debt financing. responsible for day-to-day financial decisions. We also have a Group finance function, including specialists in areas such as treasury and tax. 8 Galliford Try plc
Our business model How each of our businesses creates value for us
Linden Homes Partnerships & Regeneration
Key activities Key activities
Invest Build Evaluate opportunities Design Maintain a landbank of Construct high-quality, Rigorously review each Design housing that suits prime plots in good locations, sustainable homes, opportunity to ensure an the local area and creates giving us around three years ensuring a strong health appropriate balance of risk, communities with a strong of visibility. and safety culture. return and cash generation sense of place. or investment. Design and plan Sales and aftercare Build and sell Create new communities Deliver a consistent customer Develop solutions Use housebuilding and through careful master journey and high standards of Identify local housing demand contracting skills to planning using standard house customer service. and assemble the right deliver solutions. types, with the ability to alter combination of tenures and elevations to complement financing partners to meet it. the local vernacular.
Who our customers are Our strengths Who our clients and Primarily first-time buyers and families, Our people are key. The business’s customers are who want mid-market homes in vibrant structure and culture devolves Registered Providers, local authorities and sustainable communities. responsibility and ownership and financial institutions, depending throughout the workforce, with on the project and the tenure of Registered Providers (providers of our site teams playing a pivotal role. social housing registered with the the housing. regulator, such as housing associations), Standardising layouts and streamlining Consumers, who buy the homes who typically buy the affordable processes allows our people to we develop for private sale. housing elements of our developments. focus on delivery and the customer journey. This supports our ability to How we engage with our How we engage with grow our operating margin and unit clients and customers our customers numbers sustainably. Approximately Our regional businesses give us ‘The Linden Way’ sets out the 87% of homes on our sites with planning consent are based on our excellent local knowledge, which procedures and processes we follow enhances our client relationships. throughout the purchasing journey and standard layouts. ensures we share best practice across Some sites require bespoke designs. Across our many developments, the business. Our Customer Charter We retain the skillsets needed for these we use the Linden Homes brand explains our service commitment and projects, which helps to differentiate and sales and marketing expertise. what our customers should expect us from other housebuilders. The We follow The Linden Way to offer from us. Each development typically discipline created by our standard excellent customer service. has an on-site sales team and show processes helps us to deliver these home, supported by traditional and developments successfully. digital marketing. We are increasing our investment in We maintain strong relationships strategic land, which is expected to with Registered Providers through our provide around 13,240 plots over the regional offices. We adopt a partnering coming years. approach, often selecting a partner before starting development to ensure As a responsible developer, we deliver the timely delivery of low-cost homes public spaces that support sustainable alongside our open-market homes. communities. This can range from streetscapes that reduce vehicle speeds to incorporating cycle routes, woodlands and recreational areas within our developments.
See Strategy in action p18 and Stakeholder relationships p24 See Strategy in action p20 and Stakeholder relationships p24 Annual Report and 9 Financial Statements 2019 Our business Our Construction Strategic review Business review Business
Key activities
Manage risk Deliver Carefully select work, Focus on quality, using emphasising quality over expertise and technology to quantity, and effectively deliver superior projects safely. identify and manage
risk at every stage. Client and community focus Governance Seek clients who value Work with our supply chain collaboration and create strong Build successful, community relationships. long-term relationships to support delivery.
Our strengths Who our clients are Our strengths Financial information Our breadth of capabilities across Public sector and regulated Our national scale with local delivery is contracting, land-led commissioning organisations, as well as major an important strength. It enables us to and joint venture development is private sector companies. combine our deep local knowledge and unique in the market, making us an supply chain with expertise from all attractive partner and opening up more How we engage with over the country. opportunities. It also allows us to invest our clients Our focus on the public and regulated in development using cash generated We aim to become our clients’ by contracting and commissioning. sectors and our presence on numerous long-term partners. Our collaboration frameworks allows us to learn about We are one of the fastest-growing approach has been accredited to our clients’ needs and become experts regeneration businesses in the country ISO 44001 and our Delivering in delivering repeat projects for them, and have a strong track record of Excellence framework helps us to reducing our risk profile. performance. We have been highly achieve high levels of client satisfaction. We employ skilled, talented and successful at recruiting and developing Our network of regional offices gives people to support our growth. professional people who reflect our us in-depth knowledge of local markets values. We prioritise their retention, Ten regional offices give us broad and enables us to build strong local ensuring we develop them, provide geographic coverage, so we can and national client relationships. the tools they need, and protect their respond to client needs across most health, safety and wellbeing. of England. We also have plans to expand into new areas. We build successful relationships with our supply chain partners. Our long-term partnering arrangements Our Advantage through Alignment are a significant strategic asset. scheme increases engagement with These relationships allow us to unlock key supply chain members, improves the capacity among our clients, communication and gives them securing work for the present and insight into our pipeline of work and future. We work with around operations. It also allows them to 68 housing associations. benefit from our training programmes and practices, including our award- winning health and safety programme.
See Strategy in action p22 and Stakeholder relationships p24 10 Galliford Try plc
Chairman’s statement A smooth transition, and strategic stability
The Group’s underlying business operations continue to perform well and the successful management transition has ensured stability and continuity, as we make further progress towards our strategic goals. We have taken quick action to reshape Construction and position it for better performance. Peter Ventress Chairman
Performance and dividend A key benefit of this great example of our key areas such as health, safety and wellbeing, approach to succession planning was that it diversity and people development; we meet The Group continued to trade well during the ensured stability in the business and continuity divisional management, and hold three year. Linden Homes enjoyed steady sales and of the strategy, without the changes in direction meetings a year at a Group project, enabling robust margins. Partnerships & Regeneration that often result from external appointments. us to interact with site-level teams. has a highly attractive market and delivered It also means that the Executive Directors begin strong top-line growth and increased their new roles with a deep knowledge of the Additionally, in line with the 2018 Corporate profitability. In Construction, the core business business, accumulated over years within the Governance Code, which will apply to us is doing well but there were challenges with Group, as well as showcasing how we grow from the 2020 financial year, the Board has both legacy and some current projects, as our own talent. The Board will now focus designated Terry Miller as the Non-executive announced in the write-down reported on on rebuilding the succession plan. Director with responsibility for engaging 21 May 2019 (page 34). Following a strategic with the workforce as part of our new review, we are taking decisive action to address There was one other change to Board Employee Forum. these issues. This will simplify Construction responsibilities during the year. As previously and focus it on markets and sectors where it announced, Marisa Cassoni was appointed This, combined with other feedback channels has real strengths, resulting in a more stable Chair of the Remuneration Committee in as described on pages 24 and 25, gives us a good and profitable business. More information February 2019, replacing Terry Miller as interim understanding of how our people feel about about Construction can be found in the Chair. Terry remains a member of the Audit, Galliford Try and we see first-hand the positive Chief Executive’s review on page 12 and the Nomination and Remuneration Committees, culture in the business. Construction business review on page 44. as well as serving as Chair of our new Employee We are also pleased to have established a Forum and Stakeholder Steering Committee The Board has proposed a final dividend Stakeholder Steering Committee, a committee (see below). of 35.0p per share to give a total dividend of the Main Board, the purpose of which is per share of 58.0p (2018: 77.0p), in line with We have recently completed an externally to review and manage relationships with the our policy of paying a dividend which is facilitated review of the Board’s effectiveness, business’s key stakeholders, including engaging 2.0x covered by pre-exceptional earnings. which demonstrated substantial improvement with stakeholders, collating stakeholder views The final dividend will be paid on 4 December in the quality and performance of the Board in and reporting these views to the Board. 2019 to shareholders on the register on the three years since the last external review. This Committee is also chaired by Terry. 8 November 2019. Galliford Try is well governed, with a strong Underpinning this, we were pleased to company secretarial function and a focus on Management changes and the Board refresh our Code of Conduct, Doing the right the right areas of risk, strategy, performance, thing, which reinforces our values and our In March 2019, we announced that Peter people and culture. See pages 59 and 60 for responsibilities to our stakeholders as a Truscott had stepped down as Chief Executive more on the evaluation’s findings. business, and our duty, across the Group, and left the business to pursue other to upholding them. opportunities. On behalf of the Board, Each October, the Board spends two days I thank Peter for his contribution to the Group. assessing the Group’s strategy with the Looking ahead executive team, so we can test the strategy We were pleased to have a smooth transition, We are positive about the future for with Finance Director Graham Prothero in detail and ensure it remains appropriate. The Board has also increased its regular scrutiny Galliford Try. The Group has the right strategy becoming Chief Executive. Andrew Duxbury, and the review of Construction will put the who was Finance Director of Linden Homes of strategy, with time devoted at each Board meeting to discussing the Group’s strategic business on a secure footing, enabling it to and formerly the Group’s Financial Controller, deliver the margins we are targeting by 2021. joined the Board as Graham’s successor. progress. This gives us assurance that the strategy is the right one and that management I thank the Board and all of our employees for These appointments were the result of careful their commitment once again this year. planning, work and mentoring to ensure is pursuing it in a sensible way. both Graham and Andrew had the requisite In-depth engagement with Peter Ventress skills and experience to take on these roles if Chairman they became available. our workforce The Board is conscious of the critical importance of having the right people and culture within the Group. We regularly discuss Our business Strategic review Business review Governance Financial information 11
Annual Report and Financial Statements 2019
Stakeholder relationships p24 relationships Stakeholder See £275m+ of corporation and other taxes paid. £321.7m of dividends paid to shareholders.
Our work creates long-term financial and non-financial valueand non-financial financial long-term Our creates work for our stakeholders, as shown by our achievements over the over achievements our by shown as stakeholders, our for years. five last donated to charities through time, money and materials. £85m+ committed to communities through obligations. planning our £2.1m+ £4.8bn of contracts undertaken for public and regulated sector clients. 67,129 training days provided to our people. 27,000+ homes delivered by Linden Homes and Regeneration. & Partnerships Creating value for our stakeholders our for value Creating 12 Galliford Try plc
Chief Executive’s review Well positioned for future performance
I am pleased to be reporting to you for the first time as Chief Executive. Galliford Try has three great businesses, supported by a talented team in Group Services, which are all making good progress with their respective strategies. This will deliver further operational improvements, helping us to perform whatever market conditions we face. Graham Prothero Chief Executive
Performance throughout the business. As a result, we have its potential through self-help. In this respect, simplified the business and its management we made further good progress. The Group delivered good underlying structure. We ceased bidding for major projects performance during the year. Linden Homes on a fixed-price, all-risk basis in 2016. We have I was delighted to invite Andrew Hammond continued to improve its operational efficiency, now further reduced peripheral activities, and to take on the role of Chief Executive of Linden as it reaped the benefits of its focus on will focus on areas where we have core and Homes, recognising the excellent operational standardisation and process rationalisation. proven strengths, namely in Building, Water improvements he has led in the business over This protected its operating margin in the face and Highways. We see long-term growth and the last three years. I am confident that he will of modest inflationary cost pressures, which appropriate margins in these markets. continue to sharpen the focus of the business have not been mitigated by house price inflation. and enhance its performance. We maintained our strategic shift towards The changes we made resulted in approximately mid-market standard house types and refocused 300 people leaving the business and a The business further increased the proportion our geographical coverage from existing business one-off cost of £5m, covering restructurings. of homes delivered using The Linden Collection units, with less emphasis on the South East. Construction’s annual revenue target standard house types, which we reviewed and This resulted in a lower average selling price will reduce to approximately £1.3bn. The refined during the year. Linden Homes also as expected. The business ended the year with restructuring is expected to accelerate progress continues to rationalise its processes and to an order book of £375m (2018: £366m) and towards an operating margin target of 2%. progress its strategic land programme, both of 100% of the land it requires for 2020. which support strong margin performance. Implementing the Group strategy Partnerships & Regeneration made outstanding In Partnerships & Regeneration, we reviewed progress, with impressive growth in both Our people the management structure to ensure we have contracting and higher-margin mixed-tenure Good people giving their best is what delivers the capacity this fast-growing business needs. revenues. It recorded a number of excellent a great service to our clients and customers, This included introducing three regional wins, including with Homes England and the and I have made a personal commitment to managing directors, replacing the single Borough of Enfield. In July, it strengthened ensure Galliford Try is an employer to be proud Chief Operating Officer role. The business its position in Yorkshire with the acquisition of, and a great place to develop a career. has invested in land to support its growth and is implementing a number of business of Strategic Team Group. At the year end, We have to make more progress in achieving a improvement initiatives, which will boost Partnerships & Regeneration had a contracting diversity of talent at all levels too and I am proud productivity and growth. order book of £972m (2018: £1,196m) as some that this year, we reported a mean gender pay of the larger schemes from the previous year gap of -0.2% and median pay gap of 5.4% across Following the strategic review, Construction mobilised. It had mixed-tenure sales in hand our early careers population. This is well remains focused on improvements in key areas of £184m (2018: £160m). below the national median pay gap of 17.9%. of its operations, in particular further enhancing We believe that the Construction business is Early careers are the focus of many of our our risk management and commercial control, potentially very strong, but it had a frustrating recruitment activities, allowing us to grow and having the right talent in the right sectors, year. While the business again achieved a good our own talent, and so this measure provides a developing that talent, ensuring high levels of underlying performance, the overall result was good indicator of the direction we are taking at quality and customer satisfaction, and using substantially affected by some legacy contract grassroots level. technology to enhance safety and efficiency. resolutions, as announced in the write-down We are committed to promoting equality, While our strategy to 2021 remains unchanged, reported on 21 May 2019 (page 34), and issues diversity and inclusion across our business, I see opportunities for us to explore and exploit, with several current contracts, primarily in one recognising that a variety of views, approaches such as technological advances, which can business unit. We have a clear understanding and experiences enrich our culture as a business improve our operating efficiency and our of these issues and have implemented changes and help us to be innovative. sustainable approach. to address them (see below). At the year end, Construction had an order book of £2.9bn Our approach to people and our stakeholders Maintaining capital discipline (2018: £3.3bn), giving us visibility of 88% of is underpinned by our Code of Conduct, We have consistently focused on maintaining a planned revenue for the current financial ‘Doing the right thing’, an ethos we all robust balance sheet and tightly controlling year (2018: 87%). champion at Galliford Try. our use of capital. During 2019, we continued to do a good job in difficult circumstances. Driving operating efficiencies Strategic review of Construction The Aberdeen Western Peripheral Route The ultimate success of our strategy will not be legacy contract was completed in the first half In April 2019, we announced a strategic review measured by the volumes we achieve, which but was a drain on cash. The joint operation of Construction, including an assessment of depend in part on market conditions, but by continues to negotiate on the significant claim operational progress and contract positions whether we can get the business performing to with the client. Ensuring timely payments Our business Strategic review Business review Governance Financial information
13
Annual Report and Financial Statements 2019 we retain the benefits of operating as a Group, where this makes sense, and the have right balance between working at Group and business level. For example, platforms such enableas SHELT us set to and mandate policy with the input of the businesses. All of these aspirations and commitments are motivated by our desire and responsibility do to the right thing, and underpin the sustainability we built have with our supply chain. Our environmental performance robust is and we continue focus to on reducing our carbon footprint and waste production. Galliford Try aims achieve to high standards in this area and we look will improve to further. In recent years, we relocated have many support functions the into businesses, so they can tailor their services the to needs of each business. it also is important However, that of our business, as set out in our refreshed Code of Conduct. and maintained an excellent net promoter score asof 77.7%, well as good levels of repeat work. Our suppliers and subcontractors are a vital part of our team, providing many of the people who work on our sites. The Advantage through strong promotes programme Alignment relationships with our strategic partners in Construction and Partnerships. Conditions in the supply chain are relatively benign, with no significant shortageslabour of or materials, reflecting the strength of the relationships Looking aheadLooking I am excited about the potential for three all of our businesses achieve to greater things, supported by Group. are instilling We a culture of being a well-run and profitable business, which draws on the enthusiasm and creativity deliverto great products and benefit of our highly-skilled and motivated people our communities. remain dependentWe on the and skills commitment of our people and on behalf of the Board I thank them for their ongoing contributions. contributions. ongoing Prothero Graham Chief Executive
Business review p44
Financial p33 review
Why was it decided completely to close the Infrastructure business in Scotland rather than reduce to turnover? The pressures within Construction have meant that tough decisions had have be to made, concentrating on where we see a long-term future. tried have We avoid to in favour of focusing‘quick-wins’ on a strategic plan. didn’t want be We to in a situation where we degraded our business in the hope of better things come, to that market would improve. Q&A when we no have clear sight of when and look be to transparent and consistent in our relationships with them. sustainably Operating Being a good corporate produces citizen better results for our all stakeholders, by making a placeGalliford where Try people want to work and do their best. I am keenly aware that optimising performance needs diversity of thought, which requires a broad cross-section of the population to be represented in our decision-making. Initiatives such as agile working and our focus on wellbeing help us attract to and The committee responsible is the to plc Board. also have madeWe great progress on capturing near misses, giving us further invaluable information learn to from. Continuously improving customer service a is focus across the Group. Linden Homes retained its four-star status in the National House Building Council (NHBC) customer satisfaction rating. Partnerships & Regeneration was rated as three stars in October 2018 but its work to improve service means it operating is at a four-star level. Construction continues to achieve high levels of customer satisfaction net debt, which was in line with our guidance support from our banks and other lenders retain people and are central increasing to the diversity of our workforce. Health and safety anis absolute priority and our performance this year was good. have We strengthened our Safety, Health, Environment & Leadership which (SHELT), I chair, Team with an Executive Board member from each of our three businesses, in addition divisional to health and safety representatives. The purpose of this Group-level committee rigorously is to examine our performance, strengths and weaknesses, and opportunities improve. to on time. In these circumstances we kept our have discipline and rigorously managed our cash position, as demonstrated by our average at £186m. also benefit We from strong from some Construction clients an is ongoing challenge, while the sector remains under pressure ensure to we pay the supply chain
1
Average of month-end net debt balances. Group highlights 1 by pre-exceptional profits. on net assets (2018: 29.2%) (2018: 77.0p), covered(2018: 77.0p), 2.0x pre-exceptional return payment per share per payment 22.1% 58.0p full year dividend £186m average net debt (2018: £1,722m) £1,531m of sales order books in Linden Homes and Partnerships Regeneration & 6,507 new homes built by Linden Homes and Partnerships Regeneration & (2018: 6,193) 14 Galliford Try plc
Key trends Responding to key trends within our markets is critical A number of significant trends are driving long-term demand in our markets.
Structural under-supply Government policy and planning of housing
Context Context The planning process for housing The UK’s population is steadily rising and All of the main political parties support the developments remains slow and hinders is predicted to reach nearly 73 million building of more affordable homes in the UK. the achievement of the Government’s by 2041 (source: ONS https://www.ons. There is also widespread recognition that to housing target. The system can also favour gov.uk/peoplepopulationandcommunity/ meet the 300,000 annual target, there must differentiated designs, which is inconsistent populationandmigration/ be a significant contribution from affordable with using standardised models and off-site populationprojections/bulletins/ homes. However, s106 agreements with production to increase output and efficiency. nationalpopulationprojections/ developers will not deliver sufficient There have been no new initiatives to 2016basedstatisticalbulletin). affordable homes and more direct improve the planning environment in the This continues to drive demand for new commissioning of homes is required. last 12 months. homes. The UK has consistently built too few homes to meet this demand, resulting in In response, the Government has removed Our response rising prices and significant unfulfilled need borrowing caps and increased financial We continue to invest in growing Partnerships for affordable housing. The Government freedoms for local authorities, to enable & Regeneration, so we can take advantage estimates that 300,000 new homes are them to directly commission. Homes England of the favourable conditions in the affordable needed each year, but while output has has also introduced strategic partnerships housing market. We have strong relationships increased and reached 222,190 units in with Registered Providers, giving them with a wide range of Registered Providers 2017/18, new supply is still insufficient. flexibility around tenures and visibility and support their delivery plans through of funding in return for increased output. long-term partnering arrangements. Our Our response This is supported by £2bn of additional capabilities across contracting, land-led Linden Homes and Partnerships & funding from Government. Registered solutions and development make us a highly Regeneration delivered 6,507 new homes Providers were already consolidating to attractive partner. this year. Linden Homes is responding to the boost their capacity to deliver new homes market and is building fewer larger homes and the Government’s actions have We have a collaborative approach to planning, and is focusing on properties, which are encouraged further consolidation in this selecting projects and designs which respect more affordable for a wider range of buyers. sector. These Registered Providers rely and enhance the existing community while Partnerships & Regeneration is working on the private sector to deliver new homes delivering much-needed new homes at with a growing number of partners to deliver for them. pace. We continue to participate in the an increasing number of affordable homes Government’s Help to Buy and other across a range of tenures, helping more In addition, the Government continues to assistance schemes. people to secure the housing they need. support the housing market through Help to Buy, which is expected to continue to 2021 in its current form and will then be available only to first-time buyers until its scheduled end date in 2023.
Housing supply in England