La Palma Airport 2019 · 2020

/ 20/2/2019 MAPA

Canary Islands

Aena Spanish Airports (excluding MCV, QSA, SBO exclusive for GA) 1/1 20/2/2019 CONTENTS Contents La Palma

Highlights

La Palma Airport

Traffic statistics Route maps Passenger profile Operational data Infrastructures & facilities Quality, environment & awards

Measures against COVID-19 Our commitment with sustainability Incentives & marketing support Annex: Traffic statistics

1/1 Highlights 2019 · 2020 La Palma 2019 2020 1,5M 721K

% Var. previous year % Var. previous year Pax 4,5 % -51,4 %

22,6K 13,7K

% Var. previous year % Var. previous year Ops 2,6 % -39,4 %

466K 279K

% Var. previous year % Var. previous year Cargo -17,6 % -40,0 %

Source: Aena. Provisional non-audited data 2020 (round trip) / 17/2/2020 HIGHLIGHTS (web) Highlights 2019 La Palma

Avg. pax / week Avg. ops / week 28,5K 435

10 17 29 Domestic Low cost 8 Destinations * * * International 30 % Routes Countries 25 Airlines 21

22% business

· Residence · · Runway cap. · 57% SPC apt. province Ops. dep: 8

16% rest of Ops. arr: 8 Pax profile 26% foreign Info Total ops: 12

Sources: * + 5,000 pax/year. Aena 2019 (round trip) Aena surveys 1/1 Traffic statistics La Palma

Annual traffic evolution

Pax % Var. Pax

4,5% 14,9% 16,7% 9,0% 12,6% 1,5M 1,4M 0% 1,3M 1,1M 1,0M -20% 0,7M

-40% -51,4%

2015 2016 2017 2018 2019 2020

Monthly traffic evolution · 2019

150K 137K 131K 132K 129K 127K 124K 118K 117K 118K 119K 121K 111K

100K

50K

0K 1 Ene 2 Feb 3 Mar 4 Abr 5 May 6 Jun 7 Jul 8 Ago 9 Sep 10 Oct 11 Nov 12 Dic

58 % Source: Summer season Aena. Provisional non-audited data 2020 (round trip) / 17/2/2020 STATISTICS (Mdos DOM) Traffic statistics 2019 La Palma

Traffic distribution Main countries * International market share pax

Total countries * 75 % 13 % 4 % 4 % 1 % 9 25% 368,5K international pax -2,6 % var. previous year

Domestic

75% 1,1M domestic pax

7,0 % var. previous year 1,1M 0,2M

Spain United Switzerland Source: Kingdom * + 5,000 pax/year. Aena 2019 (round trip) 1/1 17/2/2020 STATISTICS (Destinos) Traffic statistics 2019 La Palma

* market share Main destinations pax

51 % 11 % 10 % 3 % 3 % 2 % 2 % 2 % 2 % 2 %

760K

169K 145K

39K 39K 34K 32K

Tenerife Norte AS Dusseldorf DUS Frankfurt FRA Amsterdam London LGW Berlin SXF Stuttgart JT Barcelona-El Madrid-Barajas AMS Prat

Source: * + 5,000 pax/year. Aena 2019 (round trip) 1/1 17/2/2020 STATISTICS (Cias) Traffic statistics 2019 La Palma

Main airlines *

Domestic International

Binter Canarias 746K Airline Pax % Var. Share Routes *

Binter Canarias 745.803 11 % 50 % 4 Express 145K 145.215 11 % 10 % 1 140.923 22 % 9 % 1 Canaryfly 141K 122.928 6 % 8 % 6 52.459 -44 % 4 % 1

Condor 123K easyJet 50.606 23 % 3 % 3 TUI Airways 39.854 23 % 3 % 2

Air Europa 52K 33.923 15 % 2 % 1 32.926 19 % 2 % 3 23.321 -8 % 2 % 1 easyJet 51K

TUI Airways 40K Airlines Lowcost Charter Transavia 34K

17 30 % 5 % Eurowings 33K 443,2K 76K Vueling 23K Pax Pax

Source: * + 5,000 pax/year. Aena 2019 (round trip) 1/1 17/2/2020 MAP (España) Route map · Domestic · 2019 La Palma

Pax 1,1M

Share 75,2 %

Destinations 6

Routes 8

Canary Islands

Destination

New destination

Source: Destination: +5,000 pax/year Aena 2019 (round trip) New destination: +5,000 pax and -1,000 pax previous year Destination: airport pair. Route is destination by airline 1/1 17/2/2020 MAP (Europa) Route map · Europe · 2019 La Palma

Pax 368K

Share 24,8 %

Destinations 19

Routes 21

Top countries Destinations

Germany 7 Netherlands 2 Switzerland 2 2 Belgium 1

Source: Aena 2019 (round trip) Destination: +5,000 pax/year Destination Destination: airport pair. Route is destination by airline New destination: +5,000 pax and -1,000 pax previous year New destination 1/1 4/5/2020 PAX PROFILE Passenger profile 2019 La Palma

Gender Reason for travelling Residence

57% SPC apt. province 52 % 48 % 22 % Man Woman Business 16 % 26 % Age 41 % Rest of Spain Foreign Holidays < 15 7 %

15-29 16 % 22 % Nationality

30-49 45 % VFR

50-64 24 % 15 % 72 % 28 % >64 8 % Other Spain Foreign

Source: Aena surveys EMMA 2019 (sample=1,435) 1/1 20/2/2019 OP. DATA Operational data La Palma

Capacity 2.5 M passenger Summer 21

Arrivals Departures Terminal 1,400 960 Pax/H capacity 370 No Sch 720 No Sch

Arrivals Departures Total Runway Ope/H 8 8 12 capacity

 Commercial aviation  Altitude (reference point): 33 m parking stands: 12  Reference temperature: 27ºC  Service timetable (UTC): S: 07:00-20:30; W: 08:00-21:30 8 A-321 1 A-330-300  Code OACI: GCLA PS2 HR PPR 1 B-757-300  Code IATA: SPC  Fire category: 7 (can be upgraded to 8 if requested) 1 B-767-300 1 B-767-400 1 Helicop.

Runway:  18/36: 18 (2,110 x 45 m) 36 (2,200 x 45 m)

1/1 20/2/2019 INFRA Infrastructures & facilities 2019 La Palma

Terminal 24 building 1 Runway Check-in counters

4 (302 m2) Restaurants and cafeterias Security 9 13 personnel Boarding Parking places gates 5 (425 m2) Shops and duty S: 07:00-20:30 4 free PS2 HR PPR 1,102 Baggage reclaim Parking offer W: 08:00-21:30 carousel PS2 HR PPR

Wifi area Passengers info Luggage trolleys Car hire

Lost and Found Luggage services Accessibility for PMR Special needs passengers Families

1/1 20/2/2019 QA Quality, environment & awards La Palma

The airport is focused on having the best image possible. La Palma Airport has implemented an Integrated Quality and Environmental Management System, certified according to ISO 9001 and ISO 14001 standards.

La Palma Airport has received various acknowledgements from the National Police Corps for collaboration and support with several institutions.

La Palma Airport was certified by the Spanish Aviation Agency (AESA), according to EU 139/2014 regulation.

As part of the environmental initiatives that La Palma Airport is implementing, it has installed photovoltaic modules as well as wind turbines.

Yearly quality surveys for airlines and passengers are carried out in order to monitor their perception of the airport services.

1/1 More than 90 measures against COVID-19 La Palma Through the different airport processes

Following the recommendations published by EASA / ECDC and the requirements of the local authorities (AESA and the Health Ministry of Spain) Aena has implemented several measures against COVID-19 in order to ensure safety and trust of passengers and employees.

Access restriction only to passengers, people accompanying minors and people with disabilities or with reduced mobility

Reinforcement of the cleaning and disinfection of all common use surfaces and improvement of the ventilation procedures at the Terminal Building

Reinforcement of the physical distance (1.5 meters) in all waiting areas (including lifts, fingers…)

Installation of Protective Screens and use of PPEs

Availability of COVID information measures for passengers all time (including through the Public Address System)

Implementation of Border Health Control for international arrival passengers (thermal screening and medical staff assistance)

Implementation of measures and protocols also in shopping areas, restaurants, VIP lounges, parkings…

/ 1/4/2019 QA Our commitment with sustainability AENA and the FTSE4Good Index. Sustainable Development Goals Aena has satisfied the requirements of FTSE4Good to become a constituent of the FTSE4Good Index Series. We guarantee sustainable consumption modalities

UN Global Compact. We generate a sustainable Aena has adhered to the Global Compact by economic growth supporting its ten principles since 2017.

We promote diversity and social inclusion Carbon Disclosure Project (CDP). Aena has achieved an A rating, the maximum We strengthen partnerships to score in 2020, above the average in its achieve sustainable goals sector.

We protect the environment and Community for Climate. Aena fight against climate change participates in this Community with others organizations that are aware of the urgent need to act against climate change.

More significant projects Renewable energy · Photovoltaic plan · 100% purchase electricity through renewable energy guarantees or origin Sustainable mobility · Charging points for electric vehicles · Eco-cars fleet plan Climate Action Plan · It includes appropriate management, monitoring and communication mechanisms

Aena will be the first company in Spain and one of the first around the world to inform shareholders yearly of its strategy against climate change from its Climate Action Plan. 19/2/2019 INCENTIVES Incentives & marketing support La Palma

Incentives and discounts

A very diverse programme of rate incentives for airlines

Business ,(f) Incentives and discounts opportunities

Marketing Support

Marketing campaigns to promote new routes

Marketing (§) Marketing Support

1/1 Annex · Traffic statistics La Palma

2019 2020 Main destinations 1,5M 721K Destination 2019 2020 %Var. % Var. previous year % Var. previous year  Norte CL 759.823 407.870 -46 % Pax 4,5 % -51,4 % Gran Canaria 169.109 111.863 -34 % AS Madrid-Barajas 144.938 66.742 -54 % Dusseldorf DUS 39.411 22.020 -44 % Main countries Frankfurt FRA 38.572 16.360 -58 % Amsterdam AMS 34.102 10.532 -69 % Pax 2019 Pax 2020 %Var. London LGW 31.853 11.261 -65 %

1.115K Berlin SXF 27.760 7.167 -74 % -46% -61% -71% -75% -76% Stuttgart 25.419 9.168 -64 % -200.000% JT Barcelona-El Prat 23.321 6.753 -71 %

-400.000% Manchester 21.989 3.930 -82 % 598K Brussels BRU 18.506 4.647 -75 %

-600.000% Hannover 18.333 3.338 -82 % Eindhoven EIN 18.077 2.718 -85 % 188K -800.000% Hamburg HAM 17.534 9.122 -48 % 73K 54K 52K 15K 13K 20K 5K Munich MUC 17.445 4.997 -71 % -1.000.000% Spain Germany United Netherlands Switzerland Zurich 10.800 4.801 -56 % Kingdom Basel/Mulhouse BSL 8.863 2 -100 % Copenhagen CPH 7.759 4.002 -48 %

Source: Tenerife Sur 6.969 4.739 -32 % Aena. Provisional non-audited data 2020 (round trip) / Thank you

Airport Marketing Team [email protected]

Towards Sustainable Development

Social Economic Environmental Development Development Sustainability

Company committed to the United Nations Sustainable Development Goals (SDGs)

/