Complaints dealt with by the Director-General of Communications in July 2019

In July 2019, the Director-General of Communications (“DG

Com”) dealt with 105 cases (149 complaints) under the delegated authority of the Communications Authority (“CA”), of which 13 cases (16 complaints) were classified as minor breaches and 68 cases (105 complaints) as unsubstantiated. The remaining 24 cases (28 complaints) were found to be outside the ambit of the Broadcasting (Miscellaneous Provisions) Ordinance.

The monthly figures of complaints dealt with by the DG Com under the delegated authority of the CA from August 2018 to July 2019 are shown in Figure 1. Figure 2 shows the nature of the unsubstantiated complaints classified by the DG Com in July 2019. Figure 3 shows the nature of the complaints classified by the DG Com as minor breaches in the month of July 2019.

Figure 1

Complaints dealt with by the Director-General of Communications from August 2018 to July 2019

Figure 2

Nature of the Unsubstantiated Complaints classified by the Director-General of Communications in July 2019

Figure 3

List of Complaint Cases classified by the Director-General of Communications as Minor Breaches in July 2019

Title/Matter Channel Broadcast Date Substance of Complaint TV Programme TVB News 10.4.2019 Inaccuracy “News Report” (新 聞報道)

TV Programme TVB Pearl 12.4.2019 Inaccuracy “News at Seven-Thirty” (七 點半新聞報道)

TV Programme “A TVB News 16.4.2019 Inaccuracy Closer Look” (時 事多面睇)

TV Programme RTHK TV 31 & 17.4.2019 Inaccuracy “How Trains 31A Changed the World” (火車起革 命)

TV Programme TVB News 27.4.2019 Inaccuracy “News Report” (新 聞報道)

TV Programme now TV 26.5.2019 Distorted images “Focus Today” (今 Pearl River 日關注) Channel

TV Programme now TV 26.5.2019 Distorted images “China Blue Zhejiang Satellite Theatre” (中國藍 Title/Matter Channel Broadcast Date Substance of Complaint 劇場) TV

TV Programme now TV 26.5.2019 Distorted images “TV Theatre” (第 Shenzhen TV 一劇場)

TV Programme HKCTV 1.6.2019 Inaccuracy “1900 News” (新 i-Cable News 聞最前線) Channel

TV Aspect Ratio now TV 9.6.2019 Distorted images Shenzhen TV

TV Aspect Ratio now TV 18.6.2019 Distorted images MASTV

TV Aspect Ratio now TV 18.6.2019 Distorted images Zhejiang Satellite TV

TV Programme TVB Jade 2.7.2019 Inaccuracy “Weather Report” (天氣報告)