Chief Operating Officer’s Department

Communications Manager Information for Applicants

Contacts for enquiries

Martin Miller, Chief Operating Officer [email protected] or Candice McDonald, Head of HR [email protected] Introduction from the Archbishop of

Thank you for your interest in the role of This is an exciting and dynamic Communications Manager for the opportunity and the Communications Archdiocese of Liverpool. It is a hugely Manager is a key appointment in helping important and challenging time for our the Archdiocese to deliver its mission. communities as they look to, and hope Under the direction of the Trustees, and for, the end of the pandemic. However, a the Chief Operating Officer, she/he will fundamental question is being asked lead on the development and about what ‘normal’ will look like in the implementation of strategic plans for future. The Church has a profound duty communications across all areas and will to be involved in this: practically and be the principal communications adviser spiritually. The Synod process, already to senior clergy, the parishes and the underway in the Archdiocese before the Archdiocesan officers. Day to day pandemic, will refresh the Church’s ability accountability will be to the Chief to reach out, to serve and to proclaim the Operating Officer and the Gospel message boldly: a role even more Communications Manager will be joining vital in helping communities embrace the a team of officers dedicated to delivering recovery. Effective communication is services to the local Church: our parishes essential for us to deliver on these key and schools. If you would like to have an mission objectives. We need a step informal discussion about the role, please change in our communications function. contact our Chief Operating Officer, This change is required both internally Martin Miller. Please find enclosed in this and externally and across the full range of pack the following information: modern communication channels and platforms. We need to better serve the • Profile of the Archdiocese of Liverpool. needs of the current Church and it is • Communications Manager – Job urgent we learn to communicate better Description and Person Specification. with those with whom we are already • How to apply. engaged. But we also cannot be the Church which reaches out, serves and I very much look forward to hearing from proclaims unless we communicate you. effectively and engage with the wider world in fresh and creative ways. The messages of the Synod will need to be carried beyond the traditional walls of the Church into the communities we serve. Most Reverend Malcolm McMahon OP

2 | Archdiocese of Liverpool - Communications Manager - Information for Applicants Overview of the Archdiocese of Liverpool

The Archdiocese of Liverpool extends from the Mersey to the Ribble and encompasses the , parts of , north and .

The Catholic population of this area is 574,150 (November 2013) and Mass attendance figures stand at 38,314 for 2019. The Archdiocese is divided into 18 separate administrative areas or deaneries which are each overseen by a Dean. The deaneries are further divided into 147 parishes.

In the parishes of the Archdiocese, the Archbishop appoints parish priests who act as the responsible local officials, with both canonical responsibilities and civil law requirements to act as agents of the Archdiocesan Charity Trustees in relation to charity law.

Archdiocese of Liverpool - Communications Manager - Information for Applicants | 3 Synod 2020

After Archbishop Malcolm was appointed to Liverpool, he looked around and became aware of the most recent pastoral challenges in the Archdiocese. He decided to call a Synod for the Archdiocese because he identified the need for a “grace filled event” in which the people of God together with the bishop meet to address the pastoral challenges of the time. This enables the whole diocese to be involved in charting the way forward as it faces the challenges and opportunities of the future.

The Archbishop is deeply committed to the fact that God will speak to us through the bishops, priests, deacons, religious and people of the Archdiocese. That is why the Synod is called, “Becoming the Church we are called to be.” Every person has a voice and their voice must be heard. The Synod will inspire us and direct us as we find new and exciting ways to meet the challenges of being members of the Catholic Church in the years to come.

Originally intended to meet together in 2020, the Synod gathering had to be postponed because of the pandemic. However, this has not stopped the process. Rather, it has emphasised the need for a fundamental engagement with the people of God so that we can, in the words of Archbishop Malcolm, regain our missionary spirit so that the call to holiness we heard in our baptism is expressed by a change of direction. Baptism has changed us so that as Christians we live no longer for ourselves but for others.

A key strand of the future will be how we engage with children and young people. The schools of the Archdiocese, and other areas where we meet with these groups, will have a major role to play in meeting our future mission priorities.

4 | Archdiocese of Liverpool - Communications Manager - Information for Applicants Governance structure of the Archdiocese

In Canon Law, the Archdiocese of Liverpool is under the authority and pastoral responsibility of the Archbishop. He is assisted in Archdiocesan executive matters by an Auxiliary Bishop and a number of Vicars General and Episcopal Vicars. Knowing the mind of the Archbishop, the Vicars General have the full ordinary power of the Archbishop while Episcopal Vicars have authority for specific areas of the life of the church. The Archbishop has an Episcopal Council to advise him, comprising the Auxiliary Bishop, Cathedral Dean and all Episcopal Vicars and the Director of the Diaconate.

There is an incorporated, registered charity, The Liverpool Roman Catholic Archdiocesan Trust, (charity number 232709, more commonly referred to as the Archdiocese of Liverpool). The charity exists exclusively to serve the life and mission of the Church in the Archdiocese. The board of the trust is chaired by the Archbishop and includes the Vicars General, the Cathedral Dean, several Episcopal Vicars and five lay Trustees. The Board meets regularly to provide strategic direction and decision-making on key issues and is ultimately responsible for the administration, assets and compliance of the charity.

The Trustees are advised by a number of committees including the Finance Advisory Committee, the Investment Panel, and the Building Projects Committee. A number of specialist lay-people are co-opted to these committees, which meet on a regular basis, and their findings are recommended to the Trustees or operate under Trustee- delegated authority. This structure is under revision and new committees with direct oversight of diocesan operations are being created, including a new Education Committee.

The proposed governance structure (subject to Trustee approval) is shown on the next page.

A number of essential functions of the Archdiocese are also operated through subsidiary companies.

Archdiocese of Liverpool - Communications Manager - Information for Applicants | 5 Canonical Bodies Vicariates Tribunal Clergy Council of Priests Religious College of Canons Sick and Retired College of Consultors

Pastoral Audit Development Sub-Committee Committee

Independent Advisory Commissions Safeguarding Ecumenism Finance Liturgy Committee Justice and Peace Evangelisation

Education Investment Property Committee Subsidiaries Panel Panel

Officers of the Archdiocese

6 | Archdiocese of Liverpool – Communications Manager – Information for Applicants Officer structure

Currently, the day-to-day administrative, legal and financial affairs of the Archdiocese are carried out from the charity’s registered office by the Chief Operating Officer, the Senior Management Team (comprising the directors of each department – please see below) and a number of paid employees.

Lay staff are also employed by the Archdiocese at the parish level to assist with the work of parishes.

The working ethos of the officers is that they are there to serve the Church. The mandate for their work is drawn from the authority of the Archbishop and the Trustees and the needs of the parishes and schools.

The officers are arranged into several functional departments to allow for specialization and effective line management. However, the departments are not independent silos but are required to work cooperatively in the service of the Church. The work of all departments is operationally coordinated by the Chief Operating Officer.

Episcopal Vicars provide ecclesiological and mission oversight of each department. They also provide a mechanism of accountability to the Trustees for officer performance against agreed plans and targets.

The current departmental structure is shown on the next page.

Archdiocese of Liverpool - Communications Manager - Information for Applicants | 7 Archbishop

Episcopal Vicar for Episcopal Vicar for Episcopal Vicar for Judicial Vicar Finance Education Pastoral Development Chancellor Assistants to the Vice-Chancellor Judicial Vicar Chief Operating Officer (COO)

Director of Director of Director of Finance Education Pastoral Development

Administration Team Executive Assistant Office Manager to the COO

Administrators Archdiocesan Solicitor (including cemeteries) & Compliance Officer Deputy Director of

Governance Officer Education Pastoral Development Finance Section Adviser Head of Section Administration Team Communications Section Tribunal Office Manager Pastoral Development Chancery Accountants Communications Manager

Administrator Training Officer Administrator Payroll Press Officer Administrators Stewardship Officer

Communications Assistant Surveyor and Property Christian Education Administrator

Section Section IT Head of Section Head of IT Coordinator Christian Education Senior Surveyor IT Technician Advisers Lead Surveyors CCRS Coordinator Surveyors Human Resources Section Head of HR Building Manager Schools Section HR Advisers Operational responsibility Reception/Print Room Principal Officer, Staff HR Administrators Strategic Planning & Access Caretaker Operational responsibility Safeguarding Section Schools Officers Cleaners Safeguarding Coordinator on limited functions

Safeguarding Adviser Parish Centres Section Mission and Policy Management Team Safeguarding Administrators accountability

8 | Archdiocese of Liverpool - Communications Manager - Information for Applicants The Chief Operating Officer’s Department

The Chief Operating Officer (COO) is responsible for the coordination, management and effective delivery of all Archdiocesan operations supplied by other officers. This work is coordinated through a Senior Management Team comprising the directors of departments as shown on the staffing diagram. All operations are subject to canonical and civil legal governance. The COO’s Department provides cross cutting functions which support the wider operations of the Archdiocese. These include HR, Safeguarding, Governance, Legal Services, IT and Communications.

There are key priorities for the incoming Communications Manager:

Review of Archdiocesan communication needs (internal and external.)

Development of an Archdiocesan Communication Strategy (for approval by the Trustees.)

Early implementation of digital solutions

Archdiocese of Liverpool - Communications Manager - Information for Applicants | 9 Job Description

Summary To support the Archdiocese, in the furtherance of its mission, by leading the strategic development, direction and day-to-day delivery of its communications, digital presence and information management function across:

• Key messaging. • Media and public relations. • Internal communications. • IT and information management. • Brand management. • Crisis management.

This post is directly accountable to the Chief Operating Officer.

Responsibilities

Communications operations • To regularly review Archdiocesan communication needs and oversee the development and implementation of a comprehensive Communications and Media Strategy to improve communications with internal and external stakeholders. • To support the Archbishop, clergy and parishes and Archdiocesan staff in their communications and use of media (including education and training). • To lead the design, writing, editing, production and distribution of printed, audio- visual and digital materials – including key publications such as our Annual Report. • To create and support imaginative campaigns to promote key Archdiocesan themes and initiatives. • To oversee the development and management of IT tools and systems. • To oversee the development of robust and compliant data management systems. • To develop, manage and support the digital and social media presence of the Archdiocese. • To facilitate organisational development and HR needs by effective communication. • To respond to media enquiries. • To offer professional PR support to the Archbishop, local church and officers at times of crisis or high levels of media interest. • To represent the Archdiocese at relevant regional and national networks.

Management • To establish and lead a new Communications and Media Team. • To monitor staff performance and development, set objectives and conduct annual appraisals. • To support professional development and talent planning across the team. • To co-ordinate specific projects as required by the Archbishop, Trustees or Chief Operating Officer.

General • Where necessary, attend, support and contribute to in house and external training programmes to aid continuous individual development. • At all times act in a professional and appropriate manner and actively promote the ethos of the Archdiocese of Liverpool. • To undertake such other reasonable duties as may be required by the Archbishop or Chief Operating Officer.

10 | Archdiocese of Liverpool - Communications Manager - Information for Applicants Person Specification

Essential Desirable

• Graduate level or equivalent Qualifications • Management qualification. qualification.

• Significant communications experience across a broad range of channels. • Experience of leading an effective communications function. • Experience of digital media including social media and emerging online trends. • Experience of leading the PR activities of an organisation • Experience of managing an IT Experience including media relationships, function. brand management and crisis management. • A track record of forging successful partnerships with a range of internal and external stakeholders. • A demonstrable record of setting, monitoring and achieving challenging performance targets.

• A thorough understanding of • A thorough knowledge of content management tracking and evaluation systems. Knowledge methods across a range of • Knowledge of the application communication channels. of communications in a faith based setting.

• Excellent IT skills. • Sound judgement and ability to handle competing priorities. • Excellent verbal and written communication skills, with the Skills ability to relate to people at all levels. • Ability to write clear reports to inform strategic and departmental policy development.

Archdiocese of Liverpool - Communications Manager - Information for Applicants | 11 Essential Desirable

• In sympathy with the vision, values, and ethos of the Catholic Church. • Evidence of commitment to continuing personal and Values/ professional development. attitudes • Highly professional attitude and work ethic with strong personal resilience. • Commitment to delivering excellent customer service.

12 | Archdiocese of Liverpool - Communications Manager - Information for Applicants Terms and Conditions

Salary £45,000 per annum.

Contract This is a permanent, full-time appointment.

Location Liverpool Archdiocesan Office, Croxteth Drive, Liverpool, L17 1AA.

Annual leave 38 days which includes eight bank/public holidays.

Pension The Archdiocese has a policy of matching employee contributions up to 6% of their pensionable salary.

Other benefits There are a range of other benefits including a salary sacrifice scheme, childcare vouchers and a death in service scheme.

How to Apply

Application for this role is by way of:

An application form which can be downloaded from www.liverpoolcatholic.org.uk/jobs. This should include details of two referees who can be contacted if you are shortlisted for interview.

A supporting statement of no more than two A4 pages (font size 11 minimum) which outlines:

• why you are a suitable candidate for the post; • your motivations for applying; • the aspects of the job description which particularly attract you to the post; • confirmation you are free, if shortlisted, to attend the selection process on Tuesday 1 June 2021.

These documents should be returned by email to [email protected].

The closing date for applications is 5pm on Monday 10 May 2021.

Please note that the information you provide in your application will be used only for the purpose of recruitment and selection and will be held in accordance with the Data Protection Act 2018.

Archdiocese of Liverpool - Communications Manager - Information for Applicants | 13 Liverpool Archdiocesan Office Croxteth Drive, Liverpool, L17 1AA T: 0151 522 1000 | E: [email protected] | W: www.liverpoolcatholic.org.uk