Success Story ManagementPlus Case Study | ®, InterBase®

“We have one of the best electronic health record offerings in the industry. We believe Delphi and InterBase have played a big part in helping us achieve that.” – Christine Archibald, President and CEO Delphi®

Introduction to see the opportunities brought about by change, they are embracing it more. Many ® Salt Lake City-based ManagementPlus InterBase vendors for their part are having to figure has been developing electronic health out how they can help practitioners adapt by record (EHR) and practice management providing efficient, easy-to-use products.” software solutions for eye-care professionals since 1995. Its customer base includes A key challenge in more recent times has ORGANIZATION ophthalmologists, optometrists, optical been keeping pace with the growing list ManagementPlus Healthcare shops, and other eye-related professionals of legislative requirements. As such, any Information Systems across the country. ManagementPlus’ healthcare-related technology must meet products and services accommodate the full feature sets relating to specifications, security APPLICATIONS spectrum of eye-care practices, from solo and encryption to achieve certification. Ophthalmology and practitioners to multi-provider and multi- A critical component in its development eye-care specific electronic location networks. Throughout its history, work is agility, says Bryan Thorell, health records and practice ManagementPlus has used Embarcadero CIO. “We have built our reputation on management software Technologies’ Delphi application development being able to make changes and run platform in conjunction with InterBase, through tests very, very quickly.” TOOLS USED Embarcadero’s relational , to support all its product development, including its Delphi more recent work in expanding mobile Solution capabilities across multiple platforms. InterBase For ManagementPlus, Delphi and InterBase from Embarcadero Technologies have CHALLENGES Challenges played an integral role in managing the Regulatory requirements for company’s growth since the beginning. ManagementPlus has consistently healthcare technology certification Delphi is a rapid app development solution experienced 15% year over year growth for software developers building true since its inception. The company has a four- End user resistance to change native apps for Windows, OS X, iOS and person development team that includes Android. InterBase is a multi-platform a quality assurance (QA) specialist and Growing customer demand relational database for developers. three full-time senior level developers. for user-friendly solutions “Delphi and InterBase have done a great According to Christine Archibald, President job in helping us develop products that are RESULTS and CEO of ManagementPlus, a cornerstone of affordable, stable and easy to maintain,” says 20% reduction in the company’s success is its customer-centric Thorell. “One of the things that we’re really development time approach. Keeping pace is not always easy in excited about in the latest release of Delphi is an industry that is going through significant that we are able to target mobile apps using a Can now use a single technology and legislative changes, she notes. single platform for iOS, Android and Windows.” platform for iOS, Android and “A great deal of IT influence is being brought Windows development into the healthcare sector to improve quality Having a single platform makes of care and reduce costs. But acceptance the developers’ job easier, Thorell Strengthened in-house has been a challenge for the industry. says. “With Delphi we don’t have to development capabilities However, as professionals are now starting reinvent the wheel every time.” “Delphi and InterBase have done a great job in helping us develop products that are affordable, stable and easy to maintain.”

– Bryan Thorell, CIO

Another handy feature is support for QuickBooks™ integration. “Delphi now Delphi’s advanced GUI has a tool that makes it a lot easier. development tools That’s just one of many component provide ManagementPlus sets that we can take advantage of.” a significant competitive advantage in delivering Thorell continues to be impressed by the an intuitive, compelling performance of InterBase as well. “Every user interface for medical release gets faster and faster. It’s so feature practice management. rich, we can create the extensive database functions we need. Delphi and InterBase have allowed us to do pretty much everything we want with a small team.”

Results “If we get a bug or have a feature request InterBase, Embarcadero is always ahead of With the latest release of Delphi, from a user conference, we can turn the curve in terms of what’s coming in our ManagementPlus can now bring its things around in a matter of days.” industry. They stay on top of what all the mobile app development in-house. major players are doing in order to offer “We’ve had several mobile apps for a Now that mobile app functions are competitive solutions that allow us to create while but most have been developed by moving in-house, the plan is to rewrite and add new features to our applications.” third parties. This year we can start taking all patient registration content to enable care of it ourselves,” Thorell reports. iPad registration. Since mobile tethering Thorell makes a point of keeping up to is currently written in Java, this will date on the latest version releases of “We can provide clients with what they reduce double entry requirements on Delphi. “We like to take advantage of all need better than if we use a third party the part of end users, Thorell explains. the new features being added. In fact, vendor,” Archibald says. “We don’t we recently decided to have quarterly have to rely on the vendor’s schedule He particularly likes the fact that meetings with Embarcadero so they can or explain priorities. Doing it ourselves FinalBuilder (an integrated tool for keep us up to date on what’s new.” puts the control in our hands.” carrying out software builds on the Windows platform) and the TestComplete “From a technology and support Not only does the move reduce automated testing platform are both standpoint, Embarcadero has consistently development costs, the latest version of written in Delphi. “This helps immensely supported us by meeting our vision and Delphi also provides very tight integration with consistency and speed of release.” our business needs,” Archibald says. “We with ManagementPlus software. As a have one of the best electronic health result, the team is about 20% faster Embarcadero support has also been a record (EHR) offerings in the industry. We than it was in previous years from a key driver for the team’s development believe Delphi and InterBase have played development standpoint, Thorell estimates. success, Thorell says. “With Delphi and a big part in helping us achieve that.”

“With Delphi and InterBase, Embarcadero is always ahead of the curve in terms of what’s coming in our industry.” – Bryan Thorell, CIO

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