VOL. 01 ISSUE 01 - OCTOBER - DECEMBER “FOR PRIVAT CIRULATION ONLY” RESTAURANT Official Magazine of Indian Hotel & Restaurant Association BUSINESS www.ahar.in

RAO DATTA KADAMB THE LIVING LEGEND

‘MAHARAJA’ CHANDRAHAS SHETTY 31 years... & Still GROWING with you

From the Editor’s desk

Dear Members,

Let me wish you all a Merry Christmas and a very happy & a prosperous New Year in advance.

By the time this magazine comes on your hand the new AHAR President and his team may have already taken charge and we look forward to their stint in a very positive manner. I am certain that the new President will take us to the new height and glory as his predecessors have done in the past. I am sure that the new team will get all the support and encouragement from each and every member of our organization. I would like to take this opportunity to thank the President, Hon. Gen. Secretary and the office bearers for giving me free hand in designing of this Magazine in a manner I deemed fit. It has been their vision to see this as a model Magazine in the field of hospitality industry and finally to hit news stands all over India. I am confident of getting the same kind of support from the new team too.

The President and his office bearers are always devising ways and means to bring professionalism in the working of AHAR with the use of technology and automation in the day-to-day operations at the office. The updating of website www.ahar.in on a regular basis by providing most of the information online and the improvement in the quality and the content in all the forthcoming magazines are some of their visions. I am overwhelmed with the response to the newly designed RESTAURANT BUSINESS Magazine received from not only our members but also from other Associations and well-wishers.

It is our Endeavour to bring out a well designed magazine full of information pertaining to the industry including the relevant articles by the experts for the benefit of our members. We also intend to introduce the well known hoteliers and their success stories through interviews highlighting their struggle, achievements etc which will be a guiding factor to the new generation hoteliers to emulate Our Cover Stories in this issue is about the success story of Shri Rao Datta Kadamb, our founder President and Shri Chandrahas K. Shetty, our ex-President and the backbone behind flourishing Maharaja chain of Restaurants and Caterings. We seek the feed back from our members which is very vital for us in rectifying the errors if any and also to improve the quality of the contents of the magazine. We again seek the support of the members in contribution of articles, jokes, short stories, achievements and anything pertaining to the hospitality industry including recipes.

It is my earnest request to all members to visit the website www.ahar.in often and provide us the feedback so that we can make it a world class site. We also seek the support of the members and their suppliers through advertisement in the Website to make it sustainable & viable and also a source of revenue in he long run.

Please remember your feedback is very valuable to us and will help us make this Magazine more readable and enjoyable in the times to come.

With regards

Bhaskar K. Shetty Editor

2 | RESTAURANT BUSINESS | OCT. - DEC. 2010 VIMAL AD President’s Message

I am happy to address you through this magazine as my farewell message as I am stepping down with great satisfaction of achieving many milestones in my tenure as President during the last 2 years.

I sincerely thank my entire team of office bearers, sub-committees who had supported me through out my tenure and have given me the moral strength to fight solve grievances and get justice for the hospitality industries.

My many unfulfilled wishes of having our own building imparting knowledge in various fields of hotel industry, having a representatives of Hotel Industry in the upper or lower house of assembly to voice our grievances had remained etc, I am sure that the Managing Committee will work towards the same and will also involve more & more Ex officials of various departments to seek their guidance in matters pertaining to their department. As they are well versed with the procedure, working culture of various departments, their advice will be very valuable to us.

Even though the membership has not reached the expected target, I hope and wish through proper coordination and networking it can be achieved. It was my wish to add 1000 new members every year to strengthen the Association and its bargain power.

My earnest request with the members is to attend the monthly meeting, where latest changes, amendments are discussed and briefed so that they can upraise themselves with the latest information. Updating & Educating our self will give us an inner strength to continue our fight against various harassments.

Through the relentless efforts of the previous and present Managing Committee AHAR has grown and is respected in all quarters. I wish that the image of AHAR should grow multifold and become a powerful platform to represent the grievances of the hoteliers in right perspective and to get desired results.

With this remarks I wish all the members and their family a very healthy, peaceful New Year 2011.

With warm regards,

Narayana. M. Alva President

4 | RESTAURANT BUSINESS | OCT. - DEC. 2010

Desk of Hon. Gen. Secretary

By the time you have read our redesigned Magazine we would have completed another eventful year in our Association. I take this opportunity to acknowledge the entire office bearer's, Chairman and M. C members for their relentless contribution they provide to the members through the Association.

These People have a “Heart of Gold” apart from looking after their personal priorities they are able to devote their time in contributing to the society. Many manage all this in the 24 hour's that all of us have hence are extremely efficient. I salute them for the same.

In one of the articles I have mentioned that this team is committed for 360o transformation as a team. It is our endeavor to completely transform the look of your Association in which we are partially successful by redesigning of the magazine, website and have tried to be visible in Print and Electronic media. We are continuously trying to enhance the Brand of your Association so that it helps us to take your Association to all Maharashtra. Its is our vision to be pro-actively involved in the government policy making pertaining to our industry and to raise the funds so that we can have our own independent office premise where we can have our monthly and yearly meeting's and have our own training center's.

It is said that only thing constant is change the overall dynamics of our business is changing to meet these needs it is necessary to be prepared to change thru technology. My appeal to each and every member is to create their e-mail address and update details of their personal information with the Association as it becomes easier and faster to communicate with you.

I also thank the previous office bearer's who have handed over such a vibrant and strong Association with strong procedure's and proper system in place this has given us a very strong platform to take your Association to the next level and its our endeavor to leave it with even stronger hands to make this as one of the “Largest & Strongest Association in India”

Sukesh Shetty (Hon. Gen. Secretary)

6 | RESTAURANT BUSINESS | OCT. - DEC. 2010 A NOTE FROM THE PUBLISHER

We at Cam Media & Communication Pvt. Ltd. take great pleasure in publishing “RESTAURANT BUSINESS” Official Magazine of India Hotel & Restaurant Association (AHAR). We take this opportunity to thank the President, Hon. Gen. Secretary, Editor-in-Chief and the office bearers for trusting in us and giving us a free hand in the making of this Magazine.

With your support we envisage that “RESTAURANT BUSINESS” will be the best trade magazine for the Hotel & Restaurant industry. Merry Christmas and a happy new year!

Sincerely,

Javed Sheikh Publisher

Ginu Joseph Co-Publisher

7 | RESTAURANT BUSINESS | OCT. - DEC. 2010 CONTENTS Attrition in hotel industry ------09 - 11 The Leaving Legend ------12 - 14 Move Your Life Forward ------15 - 16 Maharaja Chandrahas Shetty ------17 - 20

Don’ t Just Supply... Deliver The Best ------21 - 23 09 12 Mouth-watering - 24 HR Food Channel --- 23 Ahar Managing Committee Meetings ------24 - 30 FAQ’ s E-payment of Sales Tax ------31 - 35 Legal Advisor ------36 E-Services Enrollment ------37 - 40 15 17 News Round-up ------41 - 44

Shri Bhaskar K. Shetty Editor

Editorial Board Shri Narayana M. Alva Shri Sukesh Shetty 21 24 Shri Sudhakar Y. Shetty Shri Shashikant Shetty

Published by: CAM Media & Communication Pvt. Ltd. C-17, Bhanu Park, J. Adukiya Road, Kandivali (West), Mumbai - 400067. Phone: +91-22-28081280 / 81 Fax: +91-22-28646665 email: [email protected] 26 27 www.cammediacpl.com

On behalf of: Indian Hotel & Restaurant Association (AHAR) B-2, Wadala Shriram Industrial Estate, G. D. Ambedkar Marg, Wadala, Mumbai - 400 031 Tel.: +91-22-2417 1818 / +91-22-2417 3030 E-mail: [email protected] 30 31 Director Operations: Jayaram N Shetty

Designed by: Nishant R. Bhamre

8 | RESTAURANT BUSINESS | OCT. - DEC. 2010 Attrition... in hotel industry

By Bhaskar K. Shetty staff at their respective hotels. If and interesting - thus avoiding the corrective measures are not taken, n e g a t i v e c o n s e q u e n c e s ? the problem may become very Managers should learn employing acute in the near future. the trick of holding onto their employees for a longer time. Hiring Have you ever pondered about the right employees is the first step why your employees are not loyal in creating a strong work force. The to you or your establishment any next and crucial - step is to retain more? Why do they leave your them. High employee turnover organization at the slightest takes a toll on the business opportunity even when their new owners' time and productivity. job does not give them substantial There are many ways to hold on to How to check it? raise in their wages? your best employees and stop them from leaving you. What do two or more hoteliers talk The saying- 'Once your employee, about when they meet at social always your employee' is now One effective way of boosting gatherings, weddings, parties or passé. Just a fat pay check is not morale of your workers is by giving even funerals? Apparently about that is needed; employees today sale? About new trends in the them recognition for a job well are more concerned about the job industry? About competition? done and providing incentives & About inflation? Backbiting about satisfaction that they get from the rewards to them for outstanding other hoteliers? If you think it is any work they do. performance. of these, then you're wrong! Why not try making the work place You can have contests to help The right answer is - shortage of environment a little more exciting keep employees like waiters,

9 | RESTAURANT BUSINESS | OCT. - DEC. 2010 Attrition... in hotel industry enthused and contented. Setting and patting their back whenever employees. Employees will sales target to achieve and they do a good job, it is also a good become frustrated and may stop rewarding the one who scores the idea to show appreciation and also trying if they see no clear future for highest is an effective means to do let your other employees know themselves at your establishment. so. Sometimes we forget using when a particular employee has such tools because we feel that performed beyond his job Are you aware that your staff is people already get paid to do a requirements and call of duty. It is unofficially training themselves good job. In a rush to move on to not necessary to buy expensive w h i l e w o r k i n g i n y o u r get the next job done, we forget gifts to reward your employees, o r g a n i z a t i o n ? Yo u s p e n d acknowledging their good work. since you may not be able to considerable amount on them to maintain it on a regular basis, make them perfect in their job and Please understand that people do which might lead to dissatisfaction you certainly do not want them to respond well to recognitions and in the long run. leave while their performance is at incentives and employers should the peak! Therefore, try to promote keep this in mind. Workers need to Instead, you could buy reasonably people from within whenever be told in advance as to what kind priced items that look classy and possible. of incentives they will get if they expensive and yet do not cost a reach a certain goal either fortune. One nice way to express You shouldn't be afraid to spend individually or on a team basis. In your gratitude to their effort is to gift (or reimburse) on training your any case, the reward is more likely them retractable badges. Badges employees to sharpen their skills, to come only after the target is met. c a n b e a t t a c h e d t o y o u r which will ultimately help your employees' shirt or even with their company in the long run. Don't This is a sign that you appreciate ID badges if you provide them. hesitate to spend just because you the efforts made by the employees. are afraid that there is no We have noticed many times how guarantee of him/her working with a certain brand of beer or whisky you for too long. These small moves faster once an incentive is gestures go a long way in retaining offered to the waiters. your useful and trusted staff with you for a longer period. Employees are the gears that enable the company to move If you want your employees to truly You can print the employee's name a h e a d , g r o w a n d s u s t a i n remember your gestures, there are or any other matter, such as momentum. It's a known fact that many other ways to keep them “Employee of the Month” etc. The employees want more than a satisfied by providing them with exquisitely and finely crafted salary from their jobs - they want to mediclaim, which may not be very badges made of plastic, steel, feel safe, secure and be expensive or maybe a life bronze or copper will make your appreciated at work. They need a insurance to your key staff employees proud to wear them fair return for their efforts and (premium is less ` 1,500 per without pinching your pocket. inspiration to maintain and improve annum for a mediclaim and about ` Further, you should give a clear their performance. In addition to 5,000 in case of a life insurance for path of advancement for your taking good care of an employees sum assured of ` 1 Lakh per

10 | RESTAURANT BUSINESS | OCT. - DEC. 2010 person). The premium charged for blunders observed by you. At the a long time. Naturally, they are family health insurance offered same time, don't forget to pat them happy with the work environment through AHAR scheme is also very for their achievements. Speak out as it exists unlike the ones who nominal. There are many few kind words for such employees leave you. As it is said “if you have insurance products like group at the next staff meeting. This will a job which satisfies you then you insurances available which does also encourage other employees don't have to work for a living in not cost much. Nothing gives your emulate them and cultivate among your entire life”. employees more pleasure than the them loyalty towards your help provided to their family. organization. You should periodically conduct 'exit' interviews to know the You can also offer buying books, Keep on communicating your reasons behind the exodus and paying fees for employees who are business' mission to your you should also conduct 'stay' either studying themselves or have employees and make them feel interviews with the people who are kids studying. You can also offer connected to the organization's loyal and know the reasons for special gifts for the employees' goal. This is one way to keep them their satisfaction with the children who excel in studies. This mentally and emotionally tied to organization. will show that you care for your your company. employees. In such exit interviews, you can If your company even ask them what things they Encourage your staff in sports is nearing 100 would like to change for the activities. You can sponsor your e m p l o y e e s , betterment of the organization. In team to participate in the local consider hiring a this way you can judge for yourself cricket tournaments or even have separate Human the reason behind the high attrition indoor games like carrom among R e s o u r c e s as well as the reason for your own staff. Provide carrom M a n a g e r t o o v e r s e e a n d satisfaction among the staff. Now boards for indoor games, football & streamline your employee that you know the positive and cricket kits to your staff so that they structure and processes. Putting n e g a t i v e p o i n t s o f y o u r engage themselves in their free one person in charge of managing organization, you can use that time. employee benefits, perks, reviews information to strengthen your and related tasks takes a huge employee - retention strategies. Many hoteliers in the Fort area of load off and makes sure that south Mumbai encourage such employees are treated fairly. HR With these tips, we're sure the next teams and various tournaments managers are also more up-to- time you meet your hotelier friend are regularly held. AHAR also co- date on employment laws and at any event you'll talk to him about s p o n s o r s a n n u a l c r i c k e t trends. They can set up various anything but labor shortage! tournament amongst hotel programs and perks you may not employees along with an NGO. have known existed. Now, you Have weekly / monthly meeting should not only know why your with your key staff members and employees are leaving your discuss the happenings of the past establishment, you are also week / month. Discuss the reports supposed to know why your loyal from the staff and point out the employees are staying with you for

11 | RESTAURANT BUSINESS | OCT. - DEC. 2010 country and a great social worker. His success story and the dedication and hard work with which he pursued to achieve his goal will inspire all who come to Mumbai with big dreams in their eyes. He started his j o u r n e y o f H o t e l Business with a Tea S t a l l n e a r K h a r Railway station which was started by his father in the year 1929. He established his own s m a l l U d i p i t y p e restaurant named A j a n t a ( N i a g r a Restaurant) at Khar at THE LIVING LEGEND the age of 23 years. Then he started the RAO DATTA KADAMB f a m e d PA M P O S H Restaurant at Bandra choice as its first President. (W) which has given The Living Legend title suits the him name and fame. And then Mr. Kadamb is a very soft spoken, there was no looking back, he personality of Rao Datta Kadamb dynamic and enterprising person s t a r t e d m a n y h o t e l s a n d perfectly, who is also known as who has achieved so many things restaurants like Sanmaan (Dadar), Bhishma Pitah Maha of AHAR and in his life which many of us have Shamiana (Santacruz), Shangrila Babasaheb to his close associates not even dreamt of. Still he is so (Vile-Parle), Kadamb Residency and friends. much touched to the ground which (Khar) etc. He also owns the makes him different from the Rao Datta Kadamb was born in a famous Kadamb Sahyadri Hotel at crowd. He is a man with great lower Middle Class Family on 1st Lonavala. vision and has respect for all. He is January 1931 in Mumbai. He was one of the most respectful He was the first franchisee of one of the men behind the personalities in the hospitality McDonalds (Linking Road, Khar) in formation of AHAR (Indian Hotel industry. India. He also has franchises of and Restaurant Association) more Baskin & Robbins Ice cream than three decades ago and was Mr. Kadamb is one of the most (Linking Road, Bandra), Lavazza- the most popular and unanimous enterprising hoteliers in the Barista (Linking Road, Bandra)

12 | RESTAURANT BUSINESS | OCT. - DEC. 2010 and Café Coffee Day (Carter Marathi Yyapar Mitra Mandal Interview Road, Khar). Babasaheb has equally excelled in his social Maratha Bhushan Puruskar 1. How was AHAR formed? What activities apart from his vast Y y a p a r U d y o g S a m a z i k is the reason for the formation of business empire. There was a time Yogdanabadal the Association, when there were when only private associations of already some other Associations? Yashasvi Udyojakta Jagtik hoteliers existed, which was Who were the persons responsible Marathi Chamber controlled Consultants who were for forming AHAR? Udyogshri Gaurav Sanman interested only in the quotas of Those days no organized Udgoghri Prakashan sugar and food grains from Association of Hoteliers existed. I was in the business and the Government for their own benefits. Vrikshyogi Sanman He was instrumental in the - Naoladevi Gramvikas awnings were not allowed in the formation of AHAR in the year Mandal (Eswali) suburban area by the BMC. We 1979 when there was no united - Bhai Jagtap Mitra Mandal formed a group of hoteliers to fight - Shatriya Maratha Mahasangh body to represent the hoteliers in against it and I was elected as its - Marathi Jagriti Mandal the corridors of power. President. We represented to the BMC successfully and got relief. Apart from business, Mr. Kadamb Mr. Kadamb's success story and Shri Ramanand Shetty (Udipi, is actively involved in social work achievement is a true inspiration Byculla), Shri Jagadish Shetty as well. He has been associated for all of us. He is happily married to (Popular, Pydhonie), Shri Timothy with many organizations and took his wife Mrs. Sangeeta Kadamb D'Souza (Lalit, Fort) and Shri active part in them. Some of them and is blessed with one son Mr. Santosh Shetty (Gurudeo, Vile- are: Kadamb Hotel Udyog Samuh Sameer Kadamb, who is looking Parle) met me and proposed the after his business, and 2 daughters Indian Hotel and Restaurant idea of starting an Hoteliers' (Shilpa and Swati) who are happily Association (AHAR) Association and requested me to married. Mr. Kadamb is the eldest Maratha Mandir h e a d t h e n e w p r o p o s e d of 3 brothers Mr. Shanta Ram (Shaikshik Shanstha) Association as I was already Akhil Bhartiya Kadamb and Mr. Sumit Kadamb president of Suburban Hoteliers Maratha Mahashangh who are very closely associated Association. Finally, in 1979 we Akhil Bhartiya Shatriya Mahasabha started AHAR in a small rented Linking Road office at Worli. Commercial Association Shree Naoladevi Gramvikas 2. Are you happy with the growth Mandal (Eswali, Dist: Ratnagiri) and how the AHAR has shaped? I am very happy with the speed M r . K a d a m b h a s m a n y with which AHAR has grown achievements and honors in his today. I think it is the only name. He is the only one to be with him. Mr. Kadamb sincerely democratic and transparent awarded the “Jeevan Gaurav thanks his parents, family Association attending to the Sanmaan” by AHAR till date. Some members, colleagues and friends grievances of its members. 3. Do you think our industry has of his other achievements are : for his successful journey of life so Yashswi Hotelier (Uydyojak) b e e n n e g l e c t e d b y t h e far.

13 | RESTAURANT BUSINESS | OCT. - DEC. 2010 THE LIVING LEGEND RAO DATTA KADAMB Government? electricity etc and they should be due to non availability of good, The due credit as an industry with penalized for operating without sincere staff, my age and good employment potential of lakhs of having valid licenses, NOCs etc. revenue. I am still in business of people and serving the food needs With such overhead expenditures Hotels with Lodging house at Khar. of millions of people besides doing it will not be possible for them to I will soon start a resort with an its social endeavour of providing sell their products cheaply and the area of around 27 acres near Pune free drinking water is still not given business may not be viable. with the best available facilities for by the Government. The industry the customers for the short and generating millions for the state 5. Why does the present long stay. and local body exchequer are generation of hoteliers reluctant to neglected. The only way to bring it join their parents' Hotel business? 7. Finally, Are you a contended to the notice of the Government is It is the easy money which they are man? through the lobby of MLAs, getting without putting much effort Yes, I am a fully contented man. I M i n i s t e r s e t c f o r p r o p e r through employment or other thank the almighty for whatever he recognition. businesses. Most of the second has bestowed on me and my family generation Hoteliers are well and I conclude by saying that 4. How the hawker menace is qualified and earn much more than whatever I am today, it is because I affecting our business? what we earn and they do not want am an Hotelier. It is affecting our business. to work for 12-14 hours, which we Observing Kadamb sahebs However, due to laxity of the used to do? However, many journey to the memory lane, I can authorities in implementing the qualified second generation Supreme Court order of banning Hoteliers have joined their family cooking in open places, the new business and taken it into new trend to cook somewhere and heights with their new innovative supply in open spaces has begun. approach. Our Association is time and again pressurizing the civic authorities 6. Most of the hotels established by through letters, complaints, you are either let out or observe from his face the respect photographs etc are compelling outsourced, do you feel the he has got for AHAR and his fellow them to take action. They take the absence of sitting in a counter and hoteliers. A real legend with every action once a while and within no a t t e n d i n g t h e c u s t o m e r ' s luxury of life earned through hard time the hawkers reappear. In my grievances / complaints / work but without any proud, ego. A opinion, we should demand that appreciation etc face to face. found him to be a fully contended the civic authorities provide the Yes, I miss sitting in the cash man with a child's heart, which licenses to the hawkers and bring counter observing customers wants all to be happy. them on par with the Restaurants. engrossed in daily chaos at the They should be made to pay for all Restaurant. The reason for letting Interviewed by Shri Vasant Karkal, Executive Secretary, the licenses fees, charged the hotel for brands like Mcdonald, AHAR commercial rates for water, Barista, Cafe Coffee day etc are

14 | RESTAURANT BUSINESS | OCT. - DEC. 2010 MOVE YOUR LIFE FORWARD ... R. K. SHETTY

. Many of us do not understand our coming to us asking for solution own following needs: when something has already gone 1. Food, clothes, sleep and basis of wrong. life and survival. 2. Cash flow, threat free life. Similarly in uncertain emergency 3. Love belonging. situations like riots, floods 4. To be respected, admired. earthquake, building collapse, its 5. Need for money in life. mostly very difficult for the A large majority of us train our individuals/owners to bounce back focus largely on the first need and to normal business. the rest we do not have time to I S T H E R E A F I N A N C I A L Change is a fact of life. Change understand and think and probably S O L U T I O N O N T H A T takes away what we have, what we do not know what to do. OCASSION? are comfortable with, but gives us Yes. Insurance One should know “Financial new things and fresh challenges to Wisdom Creates Peace of Mind” deal with and move ahead in life. WHAT IT IS? but “Financial Loss creates M a k i n g t h i s n e w s e t o f . A Contractual Saving Instrument, uncertainty.” circumstance work in our favour . A Security / Shelter cover, . A Device to create Assets, depends entirely on us. If such things happen it would be unbearable. Eg: Today even for It would mean that it would take Being able to change quickly to suit treating the smallest sickness or a care of your new circumstances or to overcome minor ailment can cost you . Family Requirements, problems and challenges is thousands of rupees, the serious . Medical requirements necessary. Being mentally ready . Old age needs etc., ones may even cost lakhs. On an and equipped to change quickly is . Uncertainties in life. average, any major health problem the quality of success. related to the vital organs like Insurance gives you most BUT WHY CHANGE TODAY? heart, kidney, liver, lungs, etc, important solution to cater your Today, in India, why change? today would cost anything unfulfilled needs as said above. There are many reasons. between ` 3 to 10 lacs, on the T h e y a r e m o n e y, f u t u r e Idealistically speaking one must lower sides. protection/security and peace of always strive to do better in one's mind. profession and life. Simply in that Are you aware 40% of Indians sense, change is a sign of suffer from Diabetics Buying a policy is an emotional progress. Do you know that 40% to 50% of exchange though it is not a deaths in India are due to individual commercial transaction. In difficult BUT WHY MANY ARE NOT mistakes, mostly on account of situations people need two kinds of CHANGING? non-availability of funds. supports namely, Emotional Lack of Protection/Security. Support and Financial Support . Lack of Peace/encouragement. We experience many times people

15 | RESTAURANT BUSINESS | OCT. - DEC. 2010 MOVE YOUR LIFE FORWARD ... R. K. SHETTY Insurance is considered the Best allocation is an integral part of the to keep work going and found to his Financial Security as it can give “A advice process and ensures your great relief that his insurance known Sum at an Unknown Time.” portfolio mix is of a minimum risk policy helped to cover the losses. It is for “Seen Events and Unseen and enhanced returns, by making Well, Thank God! Events” with SAFETY, SECURITY changes to the strategic asset & LIQUIDITY. allocation in view of the current All that a man achieves and all that market conditions. he fails to achieve is the direct It is a misconception to believe that result of this own thoughts. That is insurance is only for young and rich YOUR FOCUS SHOULD BE TO the sum total of what this hugely people. It is required for every one - 1.Help you in dire emergencies, popular book by James Allen rich, poor, old, young, and men and and at any critical time conveys. We have read often that women. 2.Create Emergency Money for Thought has Power, hence, the you. importance of Positive Thinking. TIPS TO KNOW ABOUT TYPES 3.Bring a general financial stability OF INSRUANCE: in your life. There is a direct connection . Standard Fire and Special Perils 4.Make you feel more confident between our thoughts and what Policy and self-sufficent. happens to us in our lives, not only 5.Help to achieve your goals and . Machinery Breakdown in terms of how can we shape . Workman Compensation ambitions. ourselves up but also how our .Burglary & House Breaking circumstances shape us up. Insurance The world has much to offer us. We .Cash Insurance (Cash in transit / only see what is good fun and Assume responsibility for your self safe) pleasure, which are easy to get and your life and achievement will . Group Mediclaim Insurance for - and we grab them. be yours. owners and family members. .Public Liability policy (Liability However, those who watch So what is Now ?...... Change arising out of food poison) carefully and can visualize the Yourself Act Now Delaying means . Personal Accident. expected and unexpected denying… When times come, May . Fidelity Guarantee Insurance demands of the future, the . Vehicle Insurance. be it is too late… When it is opportunity presents itself but they . Life Insurance available one should take it … OR have to invest their time, effort, When you want something, ideas to reap the rewards in the WHAT IS NEXT ? nothing will be available to you… To come out of the fear of future, future. ------Investing is just one-second step to I was on a visit to Chennai when achieving your Financial Goals. The Author is a well known Tax Cyclonic weather hit and created a Your portfolios need to be actively Consultant, Insurance Agent, power outrage in my friend's office and Financial Advisor. He can monitored periodically to track the building. The surge damaged their b e c o n n e c t e d : performances of funds and ensure r k _ s h e t t y @ v s n l . n e t internet switch, several phone that the asset allocation is www.rkshetty.com | Tele Fax: instruments and other equipments. consistently in line with the agreed 022 24360696 / 24371447 / Every thing was patched together objectives. Dynamic Asset 24312770

16 | RESTAURANT BUSINESS | OCT. - DEC. 2010 'Maharaja' Chandrahas Shetty

In life, there is always this one born on 4th September, 1962. the Managing Committee in Indian person, one idea, one event or one Being the eldest son of Late Shri Hotel & Restaurant Association thing which is needed to bring Kalathoor Barpani Kariya J. Shetty (AHAR), he took up charge as the about a dynamic transformation. and Smt. Yermal Thenka Paradi Vice President and later as the Shri Chandrahas K. Shetty has Mane Baby K. Shetty, he had to Vice President (Administration) for been one such person responsible shoulder the responsibility of a period of two years. He was the for bringing about a remarkable running their family business of President of AHAR for three years change in AHAR- Indian Hotel & Sadanand Veg. Restaurant at a n d h a d a c h i e v e d m a n y Restaurant Association, and how! Andheri (E) and upbringing his milestones, thus benefiting the Equally successful in his sister and brothers at a tender age Hotel Industry as a whole. flourishing venture of Maharaja of 17 years due to the untimely Chain of Restaurants and death of his parents in 1980. In the He has worked tirelessly for more Caterings, he also effectively year 1981, he was elected as the than a decade championing the organized the Silver Jubilee Chairman of the Student's Council cause of Hoteliers in Maharshtra in Celebration of AHAR in 2004 at the at the Ismail Yusuf College, general and Mumbai in particular. Bandra-Kurla Complex, which was He was unanimously elected as Jogeshwari, Mumbai while he was attended by more than 10,000 the President of AHAR for the year studying. And that was when his people. 2005-2006, 2006-2007 and again leadership qualities came to the by members' demand for the year forefront for people to notice! His family background goes thus: 2007 - 2008 too. Shri Chandrahas K. Shetty was Serving six terms as a member of

17 | RESTAURANT BUSINESS | OCT. - DEC. 2010 'Maharaja' Chandrahas Shetty The reduction of VAT from 8% to helped members in solving their inception. 5% and hefty reduction in the TRC problems to a great extent, thereby (Trade Refuse Charges) is all relieving the President and other On the professional front, he is thanks to him. He was the first Office Bearers to attend other successfully managing Sadanand President to appoint Chairmen for important matters. His work does Veg. Restaurant for the past 25 various Committees to assist the not limit to the Restaurant Industry years. He is the Managing Director President in discharging his duties. for he is also very active in social of Shree Mata Hotel Private Limited, which is operating the Maharaja Group of Restaurants at Andheri (East), Chakala, Bandra (East) and Sakinaka serving lip smacking Managlorean delicacies and is renowned for the variety of seafood offered.

He also handles Maharaja Foods, Inc. that is engaged in large scale Catering, Banquets & Restaurants at the Supremo Activity Centre & Matoshree Sports Complex, Andheri (East), Mumbai.

He is happily married to Smt. Shubalaxmi C. Shetty, daughter of Muchur Balike Vittaldas D. Shetty Chandrahas Shetty and Pejawara Padodi Guttu Shambavi V. Shetty.

The formation of Promotion activities. He has been a member The couple is blessed with two committee in AHAR during his of Bunts Sangha, a Charitable sons and a daughter. His eldest tenure not only brought a new Institution since the year 2005. In son, Shri. Abhishek C. Shetty is revenue model for AHAR but also the year 2006, he was made the doing his Engineering. Daughter resulted in huge savings for Chairman of Regional Co- Miss Aishwarya C. Shetty is m e m b e r s . T h e P r o m o t i o n ordination Committee of Bunts studying in 1st year BDS and the Committee benefited the members Sangha. It was due to his efforts youngest son Shri Shlok C. Shetty substantially by conscientiously that Bunts Sangha formed eight is studying in VIIIth standard. bargaining with the suppliers, different Regional bodies under including liquor companies for the programme 'To meet our own He has been recognized and large discounts. The other people at their doorsteps', this has honoured for his contribution to Committees like Excise, Police, been the biggest achievement of Hotel Industry and also in the Municipal, Legal, Hawkers etc. too the Institution ever since its Social fields by many Institutions.

18 | RESTAURANT BUSINESS | OCT. - DEC. 2010 O n e s u c h h o n o u r w a s We have a vast exhaustive menu, though gradually? Hridayavantharu Award-2008 by with a wide range of food items. I see a very bright future for our A k h i l a B h a r a t h a K a n n a d a Yet, we loose out to the MNCs as Association. The constitution and Sanskriti Sammelana-2008 held at we cannot maintain consistency working of our Association needs VIA Auditorium, Vapi (Gujarat) on with regards to the quality of food to be periodically updated and 17th February 2008. products that is served and reviewed if we plan to grow in a towards the end of the day, we healthy manner. Today, all In an inspiring tête-à-tête with the have to manage with a lot of Restaurant owners have realized man himself… leftover foodstuffs. the value of a strong pro-active Association. We have made a Q: What are your future business The MNCs that have entered name for ourselves and today the expansion plans? Indian markets have very limited State Government and all relevant We have created a brand called varieties of food items in their Departments involve us in “Maharaja”, which is known for its m e n u s . H e n c e , t h e y c a n discussions related to the seafood specialty dishes. We are standardize their food quality, Hospitality Industry. Today, as a now in the process of building up control the quantity and rates to an member of the Advisory Council, I the brand. We have already extent. This is something that we support the activities of the Office registered the brand name are yet to master. Without Bearers and I will continue to do so “Maharaja” and are looking into the standardized recipes, small stand- for as long as I can. options of creating a franchising alone restaurants cannot survive. model all across the country and out of the country as well. We are looking into all aspects of the hospitality business such as banquets and rooms too.

Q: What future do you see for stand-alone Restaurants without any branch in the era of MNC chains like McDonalds, Pizza Hut, Dominoes, Café coffee Day et al? How do you cope with this competition?

With the emerging cutthroat competition in today's times, Udipi We have to learn to move beyond Q: During your tenure as AHAR's a n d I n d i a n s t a n d - a l o n e the business we have set up and President there has been an restaurants need to evolve in order adopt these practices if we are to increasing induction in the number to survive. The dosas and idlis that survive in the future. of youngsters in the Managing we serve are much healthier than Committee. How do you rate their the food dished out by the MNC Q: What is your vision for AHAR in performance? chains. the near future and do you see I was keen to bring in as many AHAR moving in that direction,

19 | RESTAURANT BUSINESS | OCT. - DEC. 2010 'Maharaja' Chandrahas Shetty

young Restaurant owners as experienced Office Bearers. possible into the Association. We In the ever-changing business I am happy to see new faces, their need energetic new leaders who scenario, we have to be one-step talent, expertise and the entire understand the dynamics of our ahead in our thinking. Who can do package that they come along with Industry and are willing to this better than the younger to offer our Association. We have a participate in the day-to-day generation Restaurateurs? strong Constitution and an active We have to allow the newer activities of the Association. The Advisory Council to guide them in generation to learn under the older Office Bearers were all born all their activities. guidance of the much more and brought up in the Restaurant atmosphere.

Today, we have Engineers, MBAs, Lawyers and even Doctors apart from 2nd generation hoteliers, many of whom are Catering College graduates who have come into our industry. This has given us a new insight into the workings of our Organization. We have now learnt to think out of the box and come out with unconventional solutions to our problems.

20 | RESTAURANT BUSINESS | OCT. - DEC. 2010 Don't Just Supply… Deliver The Best!!! SUSHILA SHARANGDHAR

Catering to almost anyone and also because of the masses.” meaning thereby introducing the everyone, restaurants and food concept of 'fine dining', where joints are gaining popularity among Earlier, people had limited choices people can sit comfortably, chat, the classes and the masses. But for the variety of foodstuffs and lounge and socialize. What's more wait! Their responsibility doesn't restaurants. They came solely for is that they can even meet their just end there. Today we explore the purpose of eating and had very relatives, friends, colleagues over how pivotal the roles of the food little entertainment options. lunch, coffee or dinner! joints are in carving the health of Nowadays, with novel concepts up our nation. surging, the urban Indians are Apart from the basic and obvious ready to experiment with new features like menu and service, What do you get when you ask a varieties and cuisines. Their ambience too has become an child how many continents are frequency of visits to restaurants important “must-have”. With the there in this world? Chances are for meals have increased expansion and development of that you would get blank face or a drastically pause followed by an answer that from 2.7 would hint he is asking and not t i m e s a actually telling you. month in 2003 to six However, if you ask a child how t i m e s a many burger or pizza outlets are month in there in his vicinity, and you get a 2 0 0 8 a s prompt and positive reply answer p e r t h e preceded by an excitement. f i g u r e s given by Giving you another instance where the Food you are actually sitting in a food Franchisin court, which can be anything from g Report a typical Indian thali /pizza / burger Sushila Sharangdhar 2 0 0 9 corner / coffee shop or just an ice released by industry body- FICCI various media like print, broadcast cream parlor, have you ever food wing, the Confederation of and introduction of many novel noticed the number and the age Indian Food Trade and Industry forms, many fast food brands are group of the people who are (CIFTI). being launched and with the constantly pouring in to have or try increasing level of disposable the food? The fast city life, with both the What do you learn when you income at the hands of the husband and wife working leaves combine both these instances? customer, they are more willing to no time for them to cook There could be many answers to it, spend it. The increase, as it may homemade food, socialize, or but I'll simply sum it all up by seem, is not only with regards to simply give time to each other. saying, “food chains have become foodstuffs, but also in services. Due to the changing times, so popular not only because of the Restaurants have extended their Restaurants have gone in for a increasing number of outlets but services to free home delivery, makeover and changed their

21 | RESTAURANT BUSINESS | OCT. - DEC. 2010 Don't Just Supply… Deliver The Best!!! SUSHILA SHARANGDHAR take away, introduction of various to health clinic goes hand-in-hand not just tasty but also nutritious and offers et al., because of which they with an increase in the salary tasty and makes them willing to are just a phone call away from the figures and craving for fast food. pay for, readily rather than customer. There has been a discernible reluctantly. increment of diseases such as The Food Franchising Report- diabetes, hypertension, heart Talking from an hotelier's point of 2009 gave a clear picture of the diseases et al. Around. view, you see growth in the amount above mentioned fact when it of popularity, various outlets stated that, “in India, at least 30 per This is chiefly the outcome of running successfully and most cent of working singles eat out at haphazard dietary and lifestyle importantly, the sales and the least once a month, with a majority practices along with some or no target figures improving. spending at least Rs 100-150 per physical activity. Thus people must outing.” think twice before shelling those However, does your responsibility bucks for large fries, burger or end here? Do you serve only to This indicates the type of reliability coke. profit yourself or is doing good to and dependency people have your customers also an aim? With developed over the years on food However, thanks to health the increase in the number of chains. Due to the steady rise in awareness initiatives that are health related issues at an income and fast paced life, alarming rate not bothering you? If consumers are on the lookout for a the thought hasn't occurred to you place that offers them variety and until now, then why is it so? And to convenience all at one place. those of you who have been struck And the competition among by this thought, what have you various food joints to attract done about it? consumers and turn them into loyal customers just makes them do so. The responsibility of improving the Regarding the fast-food segment, health of a nation should be treated it mentioned- “The core consumers constantly being organized by as a 'privilege' rather than a for fast food are people in the age various hospitals and health burden. group of 25-35 years. Youngsters professionals in various fields, the Having said much, it is time we (18-20 years), taking up part-time message of having proper diet and concentrate on what exactly needs jobs coupled with rising salaries maintaining a healthy lifestyle to be done. We need to start with also lead to higher discretionary coupled with exercise has made its implementing healthy alternatives spending on food.” From the above mark in the minds of the people. in the menu thus keeping a close study, it is evident that in the tab on its cost, portion size, quality metropolitan cities, eating out is This is obvious as people are now and most importantly its TASTE. To considered as an “occasional quite hesitant to consume outside be precise we need to do a “menu indulgence”.However, nothing food. There is a certain level of guilt makeover!” How can we achieve comes without a price. that comes in after indulging in their favorite fast food. What they this? An increasing waistlines and visits require at present is a meal that is

22 | RESTAURANT BUSINESS | OCT. - DEC. 2010 which ingredients to use sparingly know that the meals should be and which ones to use generously. economical and hence reasonably Rope in a qualified Nutritionist or a ell, this can be p r i c e d . W i t h e f f e c t i v e W Dietitian to calculate calories of management, teamwork, great d o n e b y s i m p l y recipes and ask the chefs to create contribution from all and maximum the most delicious cuisines out of it. climbing the Food marketing, the results will be The efforts could range from being rewarding. Let innovation be the Pyramid! drastic where you are replacing the new change and make the most ingredient say refined flour, which out of it. is low in fiber and nutrients, with Last but not the least, encourage

SUGARS whole-wheat flour that is high in your consumers to try out your fiber and other necessary innovation. This could be rather FATS nutrients. simpler for you since you are CARBOHYDRATES Alternatively, the change can be already popular among the people simple wherein you just use the or should I say your “loyal It starts with carbohydrates as the ingredient sparingly. A classic customers”? So now that trust is base of the pyramid with fats and example is Pav Bhaji, where the already achieved, all you need to sugars forming the apex. All you usual pav or bread that is made of do is encourage them in eating have to do is to understand the refined flour can be substituted healthier. food pyramid and incorporate the with the whole wheat or multi grain With a great initiative like this, healthy alternatives in your menu. bread and secondly, the butter you will not only witness Bring in innovations, ideas and which is used as a spread, should increasing footfalls but also efforts to go that extra mile. Get increasing fans!!! So what are be used sparingly. your team together and educate you waiting for? Get started and Likewise changes can be made for the importance of portion control, God bless you all!!! other dishes also. It is important to

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23 | RESTAURANT BUSINESS | OCT. - DEC. 2010 AHAR - 7th Managing Committee Meeting The 7th Managing Committee Shri Bhaskar Shetty, Chairman, AHAR will follow up with all the Meeting of Indian Hotel & Technology Committee, urged all concerned authorities to get a clear Restaurant Association [AHAR] the members to visit the website of guidance to the Police authorities was held on 7th August, 2010 at AHAR, which is www.ahar.in and to act in Child labour case as per Hotel Tunga International, Andheri also asked them to support it the guidelines of GR issued by the [East], Mumbai. through advertisements of their Government, which clearly state establishments and vendors. that any person above the age of Shri Narayana M. Alva, President, 14 is not a child labour. Chaired and conducted the Shri Sudhakar Shetty, Chairman, 3 1 s t A G M The event was graced by Shri C o m m i t t e e Satyanarayan, IPS, Deputy briefed the Commissioner of Police Zone-VIII house that and Shri Kiran V. Acharekar, the 31st AGM Deputy Municipal Commissioner, of AHAR will Zone-IV. Both the dignitaries were be held on felicitated on the occasion. Dec. 21, 2010 a t B u n t s Replying to the felicitation Shri S a n g h a , Satyanarayan said that the hoteliers should work within the set Shri Satyanarayan, IPS, DCP Zone-VIII being felicitated. Kurla. He also informed that framework of law. Any violation of meeting as per the agenda. Shri it will be a full day event with Trade the same will lead to unnecessary Mohandas Shetty, Host Vice Exhibition, Seminars and AGM harassment to the hoteliers. He President, Zone-VIII welcomed the (Annual General Meet). further said that in case of genuine gathering. The Minutes of the last grievances, he and his team will Mg. Committee Meeting and the Shri Alva briefed the house that attend the same and resolve it. He Accounts for the month of June many NGOs are misguiding the also recommended those hoteliers 2010 were presented by Shri Police and getting employees who can afford to install CCTV in Sukesh Shetty, Hon. Gen. aged 14 and more arrested. He their establishments to do so as a Secretary and Shri K. V. Shetty, said that Hon. Treasurer respectively and t h e were unanimously approved. m a t t e r h a s The Vice Presidents of all Zones b e e n and the Chairmen of Sub referred Committees appraised the t o t h e happenings in their Zone and how concern the various complaints received by e d them were attended and sorted out Minister successfully. a n d Shri Kiran V. Acharekar, DMC, Zone-IV being felicitated.

24 | RESTAURANT BUSINESS | OCT. - DEC. 2010 measure against security threat. meetings. Shri Girdhar Shenoy, General At the felicitation, Shri Kiran V. Both the dignitaries thanked AHAR Manager, Corporation Bank, Shri Acharekar said that any genuine for the honor bestowed upon them. Jayesh Ganatra of Cloud 9 and difficulties faced by the hoteliers After their speech, they also Shri Bhaskar Shetty of NCP were may be brought to his notice and clarified doubts of the members also presented with flower he will address the same. He during the interactive sessions. bouquets on the occasion. asked AHAR to prepare a NOTE of Advisor Shri Chandrahas K. the grievances so that he may Shetty, Shri Datta Kadam too gave The meeting was concluded with present the same to his superiors their valuable guidance to the vote of thanks by the Hon. Gen. and higher authorities during their members. Secretary, Shri Sukesh Shetty. AHAR - 8th Managing Committee Meeting

“THROUGH DEDICATED HARD Annual General Body Meeting of the employers for employing WORK, THE HOTELIERS HAD AHAR scheduled on 21st persons above 14 years under REACHED THE PEAK - DR. December, 2010 will be sponsored other acts, which are not GAURISH T. AMBE, EXECUTIVE by M/s Seagram Distilleries. applicable to the hoteliers to HEALTH OFFICER, M.C.G.M” harass them. He further said that AHAR will be The 8th Managing Committee moving the court against the He further added that AHAR will Meeting of Indian Hotel & harassment in Child Labor matter, also move the court against the Restaurant Association [AHAR] where in spite of clear direction by exorbitant hike in Entertainment was held on Friday 3rd September, the Government Resolution and Duty of Rs. 50,000 per month for 2010 at Hotel Krishna Palace, Court judgment that any person restaurants having live orchestra. Nana Chowk, Mumbai. above the age of 14 is not a child, He also requested the members to the Police at the behest of NGOs obtain the age proof for employees Host Vice President Shri Pradeep are conducting raids and arresting aged between 14 and 18 years. Shetty, Vice President, Zone-IV welcomed the gathering.

The Minutes of the 7th Managing Committee meeting and the Accounts for the month of July 2010 were presented by the Hon. Gen. Secretary, Shri Sukesh Shetty and the Hon. Treasurer, Shri Krishna V. Shetty respectively and were passed unanimously.

President Shri Narayana M. Alva briefed the house that the 31st Dr. G. T. Ambe, EMO of Municipal Corporation of Mumbai being felicitated.

25 | RESTAURANT BUSINESS | OCT. - DEC. 2010 Dr. G. T. Ambe, Executive Medical appreciated. He said that he is Shri Sudhakar Shetty, the AGM Officer of Municipal Corporation of aware of a number of problems Chairman declared the names of Greater Mumbai was the Chief faced by the Hoteliers and assured Sub Committees and gave a brief Guest of the meeting. He was that he will redress them when of the ensuing AGM. Shri Gaurang introduced by Shri Nikhil Shetty approached. S h a h , C h a i r m a n , L e g a l and was felicitated by the Committee, Shri Nikhil Shetty, President and others. On the occasion Deputy Executive Chairman, MCGM Committee, H e a l t h O f f i c e r S h r i A n i l Shri Shashidhar Shetty, Chairman, The hoteliers have hit the highest Bandiwadekar was also honoured. Police Committee, Shri K. K. point due to their sheer devotion Advisors Shri S. M. Shetty, Shri Mahale, Hawkers Committee and and hard work said Dr. Ambe. The Datta Kadam and Shri A. B. Shetty Shri Guruprasad Shetty spoke and hard work done by the Hoteliers in gave their valuable suggestions briefed the audience about the providing food and beverages and advise to the members. developments in their respective according to the customer's needs The meeting was concluded with affairs. at an affordable price, giving vote of thanks by the Hon. Gen. priority for hygiene was highly Secretary, Shri Sukesh Shetty. AHAR - 9th Managing Committee Meeting

The 9th Managing Committee The minutes of the 8h Managing The Vice Presidents of various Meeting of AHAR was held on Oct. Committee meeting held on Sept. Zones appraised the house about 06, 2010 at Hotel Avenue, Thakur 03, 2010 was presented by the their performance in their Complex, Kandivili [East], Hon. Gen. Secretary and was respective Zones, especially with Mumbai. approved. reference to attending to the ------Proposed by: Shri Shivaji Shetty grievances of the members. They Seconded by: Shri Naveen Shetty also assured that the membership Shri Narayana M. Alva, President, drive will be taken vigorously and AHAR headed the meeting and Approval of Accounts:- desired target will be achieved on conducted the proceeding as per The Hon. Treasurer presented the schedule. They said that no the Agenda. accounts of AHAR & Dance Bar for the month of August 2010.The complaints are pending and Welcome address: same was approved. whatever matter was referred to Shri Ravindra Shetty, Vice them has been redressed. Shri President, Zone-X welcomed the Proposed by: Shri gathering. He thanked his team for Bhaskar K. Shetty the support in mobilizing the Seconded by: membership and attending to the Shri Satish Shetty complaints. He said an amount of E v e n t o f t h e ` 2, 11,000/- has been collected m o n t h from his Zone by renewing and Presentation by enrolling new members. V P s & S u b

Confirmation of Minutes:- C o m m i t t e e C h a i r p e r s o n s . Shri Gopal Shetty, M.L.A., Being felicitated.

26 | RESTAURANT BUSINESS | OCT. - DEC. 2010 Shashidhar Shetty, Chairman, harassment to our hotelier within seven days, they have the Police Committee: He briefed member. option to register a complaint with about the meeting with the Minister the RBI keeping AHAR in loop. for State for Labour, Shri The House approved ` 6 lakhs as AHAR will meet the relevant Padmakar Walvi, regarding the legal expense for the Child Labour authorities along with complaints grievances of Child Labour and suit at High Court. with the request to revert to the old withdrawal of food allowance from system. Proposed by: Shri Naveen Rai the salary of the employees by the Seconded by: Shri Girish Salian Shri Anil Gaekwad, Member, The Hon. Gen. Dance Bar Committee: He said Secretary said that that our case of Ladies Employees' he had met DCP, timing has been referred to the Z o n e - I I a s a board. Due to urgency of other courtesy call and matters, it has been deferred and briefed him about will come to the board for direction the activities of after the Dassera vacation. He also AHAR. The DCP said that our delegation had met has agreed to Dr. Mahendra V. Wadival, Deputy Medical Supdt., the Collector of City and discussed Bhagwati Hospital, Borivali., being felicitated. m e e t t h e a b o u t s c r a p p i n g o f t h e d e l e g a t e s f o r Entertainment duty of ` 50,000/- to Labour Department. He said the addressing their grievances. Shri Permit Room / Beer Bars playing meeting was very positive and the Alva advised all VPs to contact live orchestra and ` 25, 000/- for Minister had assured that he will their respective DCPs and pubs. He said further efforts are on redress the same. convene a meeting for proper co- through the concerned minister in ordination between the Police and Shri Nikhil Shetty, Chairman, this regard. the Hoteliers. MCGM committee: He said that Shri Prakash Shetty, Chairman, they had filed the suit for direction Shri Vasant Shetty, Chairman, Excise Committee: He said that regarding the imposition of various Coins Committee: He informed the due to the swift move by AHAR in acts in Child Labour cases. These house that RBI has discontinued submitting the memorandum, the include notices to the Police the practice of supplying the coins follow up of the dry day on Oct. 01, Commissioner and Bal Prafulta- an to the currency chests of various 2010, was revoked. NGO. banks and introduced a new Shri Narayana M. Alva, President system whereby the hotelier can He said that Advocate Shirish said that M/s Tilak Nagar Industries avail the coins through the Banks Gupte has been appointed as our had registered four liquor products where they maintain their counsel for the same. He will whereas Modi Group had accounts. registered one product with us. He charge approximately ` 1.50 lakhs He advised that members to get said they had offered very per appearance. Shri Nikhil Shetty the format from office and apply to attractive launching offers and requested the house to approve a the Banks having their Restaurant requested the members to take sum of Rs. 6 lakhs to meet the legal A c c o u n t a n d o b t a i n a n advantage of the same and expenses in Child Labour case, acknowledgment for the same. If support these products in their which is very important due to the Bank does not supply coins

27 | RESTAURANT BUSINESS | OCT. - DEC. 2010 AHAR - 9th Managing Committee Meeting establishments. He congratulated honoured on the occasion: Shri Sudhakar Shetty, Chairman, Shri Gopal Shetty, M.L.A., Borivali. Dr. Mahendra V. Wadival was Promotion Committee, for Dr. Mahendra V. Wadival, Deputy overwhelmed by the honor a c h i e v i n g v a r i o u s t i e - u p s Medical Supdt, Bhagwati Hospital, conferred upon him by AHAR. He benefitting our members. Borivali. said Bhagwati Hospital is being upgraded and modernized so that Shri Parag Masurkar, Asst. Appointing Adv. D. K. Shetty as the people around the vicinity need Municipal Commissioner, MCGM, Returning Officer to conduct the not move out for treatments. He 'R' Ward. election to the Managing also said that the request of AHAR Committee for the year 2010-2011. f o r h a v i n g b o n e t e s t f o r R E S P O N S E S T O T H E The Hon. Gen. Secretary briefed ascertaining the Child Labour age FELICITATION: that the office-bearers had MLA from Borivli, Shri Gopal verification may be extended by appointed Adv. D. K. Shetty as the Shetty, thanked AHAR for the the MCGM to other hospitals. returning officer for the above felicitation and urged AHAR to election. He requested the house Shri Parag Masurkar, too, assured provide him with the materials in to ratify the decision of the office his support in resolving the Child Labour matters so that he bearers' meeting. The house problems and grievances referred can raise the star question in unanimously approved the same. to him by the hoteliers. assembly. Proposed by: Shri Prakash Shetty Seconded by: Shri Raju N. Speech by Advisor He stated that it is our moral duty to Polompalli Shri Datta Kadam said that the support any projects of public hawker menace, Child Labour interest like construction of new Adv. D. K. Shetty thanked the harassment by NGOs and police gardens, walking strips etc. and Managing Committee for reposing authorities should be addressed repay our due to Mumbai, which faith in him by re-electing him as through MLAs like Shri Gopal has given everything to us. the Returning Officer. He sought Shetty for the relief. He advised the the support of all members in order members to support AHAR and Gopal Shetty pointed out that the to have a very smooth election. forward their genuine grievances RTI (Right To Information) is a tool for redressal Shri Sudhakar Shetty, AGM, having both good and bad facet and should thus be used prudently. Chairman: He requested the Stall Support members to canvass for the stalls. The harassment by NGOs in Child Vacation Exotica He also requested the Sub Labour matters should be properly Rich Gravis Committee Chairman to finalize addressed. He said that the Cloud 9 Gujarat Foils the list of members of their request of AHAR for providing the Signet Components Committee and VPs to forward facility of age verification test for CCTV their list of Senior Hoteliers for Child Labours at different hospitals will be looked into and he will do the felicitations and of employees' The representatives of the above needful. He wished all members in children's for scholarship stall holders briefed about their advance greetings for Dassera Felicitation: products and sought support of The following Guests were and Diwali. AHAR members in marketing their

28 | RESTAURANT BUSINESS | OCT. - DEC. 2010 Vote of thanks by the which will be launched soon. Hon. Gen. Secretary M/s Modi Illva India Pvt. Limited Shri Sukesh Shetty. has registered their new ------product ARTIC vodka and offered attractive launching REGISTRATION M/s Tilak Nagar offers to AHAR members. I n d u s t r i e s h a s The members are requested to registered their support these products in their B L A C P O W E R establishments. Shri Parag Masurkar, AMC, MVGM being felicitated. whisky with AHAR. They had offered Sudhakar T Shetty products. attractive launching offers to C h a i r m a n , P r o m o t i o n Vote of thanks: AHAR members. They had also Committee The meeting was concluded with registered for 3 other products, AHAR - 10th Managing Committee Meeting Shri Narayana M. Alva, President desired target will be achieved. permit room holders. c h a i r e d t h e m e e t i n g a n d Shri Nikhil Shetty briefed the house conducted the proceeding. regarding the child labour case in Shri K.K. Mahale briefed the house High Court. The hearing of the regarding hawker matters. He Shri Vijayakumar Shetty, Vice same has been postponed to next requested all the members to give President, Zone-V welcomed the month. written complaint regarding gathering, he thanked his team for hawkers in their area along with the support. Shri Bharat Thakur briefed the proper location to AHAR's Office house regarding dance bar case before 15th November 2010 so The minutes of the 9th Managing which is in Supreme Court and that necessary action can be Committee meeting held on 06-10- may come for hearing at any time; taken. He also appreciated Zone 2010 was presented by the Hon. we had already mentioned the III and Zone IV Vice Presidents for Gen. Secretary. The same was case last month and were trying their support regarding the hawker unanimously approved our level best to take up this issue matter. on top priority. Regarding ladies The Hon. Treasurer presented the service matter, which is in High Shri Narayana Alva, President accounts of AHAR & Dance Bar for Court for final hearing, may come briefed the house regarding coin the month of September 2010. The up anytime. distribution. He said RBI has same was approved. instructed AHAR Members to give The Vice Presidents of various Regarding entertainment tax in letter to their respective banks for Zones appraised the house about permit rooms, we have met the supply of coins so that members their performance in their hon'ble Revenue Minister and he can avail coins from their nearby respective Zones attending the assured that some relief will be banks. The format of the letter is in grievances of the members. They given to the permit room holders AHAR's office. The members are also assured that the membership and gave verbal instruction to the requested to collect the format drive will be taken vigorously and collector that not to issue notices to from AHAR Office.

29 | RESTAURANT BUSINESS | OCT. - DEC. 2010 The 10th Managing Committee Meeting of AHAR

S h r i S h a s h i d h a r S h e t t y The event was graced by Shri so he requested the house to (Chairman-Police Committee) Chandrakant Handore (MLA) on approve an amount of ` 3,50,000/- briefed the house regarding his the occasion he was felicitated. as Event Management expenses. meeting with MOH and Addl. Shri Shashikant Shetty, Jt. It was proposed by Shri A.B. Shetty Labour Commissioner for child Secretary welcomed the guest and seconded by Shri. Dippender labour and food allowance matter. Singh (Sony) He also briefed the house about Replying to the felicitation Shri Advisors Shri. Datta Kadam ,Shri. the meeting which they had with Chandrakant Handore (MLA) said S.M. Shetty presented their views DCP (Zone VI). He requested all he is very close to the hotel on the amendment to Byelaws. VPs and committee members to industry and he is ready to help the The house paid condolence to the collect information regarding illegal hotel industry whenever they face departed souls of Shri. Umesh D. joints and hawkers in their any problem. Shetty and Shri. Pradeep N. Shetty respective zone before DCP Shri. Shashikant Shetty, Hon.Jt. Shri. Sudhakhar Shetty, VP (Zone meetings in their respective zones. S e c r e t a r y t h a n k e d S h r i . VI) briefed the house about the Shri Chandrahas Shetty briefed Chandrakant Handore for gracing p e r s o n a l i t y d e v e l o p m e n t the house regarding the changes the occasion. He thanked bye- programme they had in AHAR's made in the present bye-laws by laws committee for their effort; he office. the committee. Shri Chandrahas thanked the host VP Shri. Shetty said in the last AGM a Vijayakumar Shetty and his team Shri. Sukesh Shetty, Hon. Gen. committee was formed to make for arranging such a beautiful Secretary gave a power point necessary amendment in the meeting. He also thanked presentation about AHAR's future current bye-laws. The committee Karnataka Malla, Udayavani, vision. headed by Shri Santosh Shetty, Management of Hotel Peninsula, Shri Chandrahas Shetty, Shri Shri Sudhakhar Shetty also briefed and USL for sponsoring liquor for Dippender Singh Sachdev, Adv. the house regarding 31st AGM and the meeting and for all those who D . K . S h e t t y, P r e s i d e n t , the progresses made during the h a d d i r e c t l y o r i n d i r e c t l y Hon.Gen.Secretary. Shri. S.M. month. contributed for the success of this Shetty,Shri. Bhaskar Shetty,Shri. Shri. Narayan Alva, President meeting. Santosh Shetty ,Shri. Nikhil Shetty b r i e f e d ,Shri. Shashidhar Shetty and Shri the house K.K.Mahale gave their opinions that this and suggestions in this regard. y e a r After much deliberation, it was AGM will decided by and suggested by Shri. b e Dippinder Singh Sachdeva that arranged any suggestions/objections to the b y a n amendment should be sent in E v e n t writing by 10th of November, 2010, M a n a g e so that the same can be discussed m e n t and necessary action be initiated. Company Shri Chandrakant Handore , MLA, being felicitated.

30 | RESTAURANT BUSINESS | OCT. - DEC. 2010 FAQ'S E-PAYMENT OF SALES TAX website. Authorized Bank's you have to make payment website for making e-payments of manually. Sales Tax. Q.8 Can I make e-payment under Q.4 How do I know whether my CST Act, for the dues of period bank is authorized to provide this before 1-4-2005 ? facility? Ans. Yes. Ans. A list of banks providing facility of e-payment is available on Q.9 How does the new system the MSTD Website and the route is benefit tax payers & Sales Tax : www.mahavat.gov.in e-payment Dept.? Ans. Easy, Convenient & fast. list of banks for e-payment. Facility is available 24X7. One can pay on behalf of the firm, Q.1 What is e-payment of sales Q.5 What should I do if my bank company and others. does not have an online payment Tax? No more queues and waiting. facility or is not authorized bank for Ans. This is the facility provided to Online filing of single challan form e-payment ? the dealer to make sales tax replacing the three copy challan. Ans. In case your bank does not payments online using net- Instant online receipt for payment have an online payment facility or banking facility. made. is not authorized bank, then you Revenue will come earlier in to the Q.2 Which category of the dealers can make e-payment from the Govt. Treasury as compared to old are required to make e-payment account of any other person who system. compulsorily? Is it mandatory to has an account with the authorized Defaulters chasing will be done pay Sales tax online? bank having online facility. more effectively. Ans. From Feb. 2010 e-payment However the challan for making facility was made optional. On the such payment must clearly Q.10 What is the procedure for basis of the response given by the indicate your TIN number and using e-payment facility on MSTD dealers to this optional e-payment, name of the business. website ? it was made mandatory from 1st Ans. Pre-requisite: June, 2010 for monthly return filers Q.6 What are the Acts under which 1) dobe air Software is to be and now for quarterly return filers it I can make e-payment? preinstalled in the client machine. 2) All fields in MTR Form No. 6 is made mandatory from 1st Ans. Presently you can make e- (expect any one field of Amount October, 2010. payments under two Acts only; i.e., Maharashtra Value Added Tax, column) challan are required to be Q.3 How can I use this facility to Central Sales Tax Act. The other filed in mandatorily. pay sales tax? Sales Tax. Step 1: Download e-payment Ans. You can use the facility if software application from MSTD a) You have a bank account with Q.7 Can I make e-payment under website; i.e., www.mahavat.gov.in net banking facility, and BST Act for the dues of period if not downloaded previously. b) Your bank is provided with e- before 1-4-2005? payment facility link on MSTD Ans. Under the old BST Act,1959 Step 2: Install the Desktop

31 | RESTAURANT BUSINESS | OCT. - DEC. 2010 Faq's E-payment of Sales Tax application. After that a shortcut Step 8: Ensure correctness of the Q.11 What is the use of “Form ID” shall be created on the Desktop. details filled by clicking on drop-down menu? ‘Validate’ button. After validation, Ans. Form ID drop down menu is Step 3: Open the application. Enter ‘pay’ button is clicked, GRN (Govt. provided to select the various TIN as login ID Click on “Sign in” Reference Number) will be options / reasons for making e- button. generated. payment; i.e., 1. If you want to pay the dues as Step 4: A Challan in MTR Form No. Step 10: Payment summery will be per the returns then under MVAT 6 shall be displayed. It shall contain displayed. Check it and if found Act select the option from Form TIN and name of the dealer by correct, again click on ‘pay’ button, Nos. 231 to 235 or 405 for making default. which will direct you to the Banks works contract TDS payment. website. Step 5: Select type of ACT for 2. Under the CST Act select option which you are making the e- Step 11: Use login ID and IIE. payment. Account Head Field shall password provided by the Bank to automatically get populated in the enable you to make e-payment. 3. If you want to make e-payment ‘Account Head' window. Similarly for other than the above reasons current date shall get populated Step 12: On Bank site, give e.g. Assessment dues, interest automatically in ‘Date' window. instructions to the bank to debit order, penalty order, Instalment Then select. your account and credit the sales order, Demand against Form No. a) Period b) Amount c) Location; tax account. 213 compounding of offence, fees I.e., Name of Sales Tax Office for various reasons, then select Location: e.g. Mazgaon, Pune, Step 13: After successful e- “other” option from “Form ID” drop etc., under which the dealer is payment, cyber receipt inter-alia down & select its corresponding showing details as Bank / branch registered. d) Form ID: Form ID option from “Remark” drop down. window is linked with “Remarks” name, period, TIN, CIN, date and window. Once the appropriate time, of payment, Amount of Q.12 What is the use of Remark option is selected from the Form ID payment, GRN will be generated Column in the challan MTR Form No. 6? window its corresponding filed in on the Bank’s website. Ans. "Form ID" window is linked t h e “ R e m a r k s ” w i n d o w Step 14: Dealer may download, with “Remarks” window. If you automatically, gets populated. save or print the cyber receipt from want to make e-payment other than return dues or TDS payment Step 6: Select the Bank from the Bank’s website as a proof of then Select “other” option from drop down list provided at the payment made. “Form ID” window then select its bottom of the Challan for making e- Note: Step 1 & Step 2 are one time corresponding remark from payment. a c t i v i t i e s & r o u t e i s Remarks window. Step 7: Use password of e- www.mahavat.gov.in - e-payment - Q.13 Can I make a single e- services for entering into e- Download Application Software - payment for more than one Acts payment gateway. Download Desktop application. administered by the Sales Tax

32 | RESTAURANT BUSINESS | OCT. - DEC. 2010 department at a time? assistant. Ans. If during the transaction or Ans. No. You have to make after completing the transaction at separate e-payment for each Act Q.18 Whom should I contact if the Bank site you encounter an the challan containing the GRN that you are required to make e- error (e.g. You get disconnected or & CIN is not displayed on payments. are not sure whether your account completion of transaction and if Q . 1 4 A r e t h e r e a n y I want duplicate challan? has really been debited etc.,) then geographical restrictions on Ans. Your Bank may provide facility instead of doing the same Banks for e-payment? Ans. No. Customer can effect e- for re-genreation of electronic transaction again, check your payment from anywhere, provided challan. online Bank Account. If the Kindly check the Bank's site. If not that particular Bank is designated account is already been debited, you should contact your bank to and authorized to collect Sales then contact your Bank for the re- request them for duplicate challan. Tax. generation of challan. Please note You can get the same challan copy that in above case do not make the Q.15 What is Government from the “History Profile” on the same transaction again which Reference Number (GRN) and Bank’s website. result in account debited more than what is its relevance? once. A n s . T h i s i s t h e u n i q u e Q.19 If I misplace my challan identification number generated on whom should I contact? Q.22 After depositing my tax at Ans. You can g et the challan copy sales tax website / Bank's website the Bank I have noticed that I after ensuring the details filled in from your “History Profile” on the h a v e m e n t i o n e d t h e the challan and pressing “PAY” Bank’s website. year/period incorrectly in my button. this GRN can be used to challan to whom I should Q.20 If after entering challan approach for correction in the co-relate the payment made by the details on MSTD website, Bank challan? dealer with the Banks Scroll. name is not being displayed? Ans. You should be very careful Ans. If user is using Internet while entering the challan details. If Q.16 How can I know that I have explorer browser, then temporary completed Sales tax payment wrong period is mentioned in the internet files should be deleted by using e-payment facility? challan then you have to take credit Ans. Apart from Banks Cyber following the mentioned step - of the challan for that wrong period a) Open Internet Explorer window receipt given to you, you can check and file the revised returns b) Go to “Tools” menu your online bank statement at the accordingly. c) Select “Internet Option” Bank's site to verify the Sales tax d) Delete cookies & delete payment. Q.23 What is the relevance of temporary internet files on your CIN (Challan Identification computer. Q.17 If I encounter any problem Number) in e-payment ? e) Close the current Internet Ans. CIN is generated after the e- while making e-payment through internet, whom should I Explorer Window. p a y m e n t i s s u c c e s s f u l l y contact? f) Go to www.mahavat.gov.in for completed. This CIN is required to Ans. a) Help desk - Tel. No. & e- makeing e-payment. be mentioned in payment details mail ID available on MSTD while up-loading e-return. website, Q.21 What is the procedure I b) In case of any problem need Q.24 How to make e-payment if to follow to avoid my account encountered at your Bank site, you I am registered under VAT/CST getting debited more than once Acts but not registered under should contact your Bank for for the same e-transaction?

33 | RESTAURANT BUSINESS | OCT. - DEC. 2010 Faq's E-payment of Sales Tax Other Acts administered by the above authorized Banks have RBI has yet not allowed the private Sales tax Department ? integrated with MSTD Desktop Banks & co-oprative banks for the Ans. You are required to obtain Applicatio for e-payment? collection of e-payment. So these Registration under Other Acts Ans. Out of the above 13 banks cannot be allowed for e- administered by the Sales tax authorized Banks following banks payment. Department to make have integrated with Sales Tax e-payment under said Act. Department's e-payment Desktop Q.30 Explain the procedure of Presently you can application - making e-payment via RTGS / make e-payments under two Acts 1. IDBI Bank NEFT ? only; i.e., Maharashtra Value 2. Corporation Bank Ans. RTGS = National Electronic 3. Union Bank of India Added Tax, Central Sales Tax Act. Fund Transfer. Both these are the 4. Bank of Maharashtra The other Acts will be notified by methods of transferring amount electronically from once amount to the Commr. of Sales Tax. Dealers having net banking another within India. account in one of the above Q.25 Can I make e-payment if I RTGS = One can electrically authorized banks can make use of am not registered under any of transfer the amount of Rs. 1lakh MSTD’s e-payment Desktop the Acts administered by the and above from one account to Sales Tax Department? Application for making e-payment. another account within maximum 2 OR Alternatively the dealer has on hours. Can unregistered dealer make option to make e-payment directly e-payment? NEFT = One can electrically from these bank’s website. Ans. No. transfer the amount from one account to another account within Q.26 How many Banks are Q.28 Why other Nationalised maximum 24 hours. authorized for e-payment till Banks are not participated in Presently only 2Banks; i.e., IDBI & date? this e-payment functionality? Ans. There are 13 Nationalised Ans. Sales tax dept. has already Corporation Bank accepts amount Banks which are authorized for e- given a software development by RTGS / NEFT and make e- payment of sales tax & those document to all the Nationalised payment on behalf of the dealer If banks are: Banks one year before. Only those challan details are provide d to 1. State Bank of India banks are allowed to collect sales them. 2. State Bank of Hyderabad tax via e-payment whose software The name of the nodel officer and 3. State Bank of Mysore development was completed and their contact nos. are available on 4. State Bank of Bikaner & Jaipur tested by sales tax dept. other MSTD website. You have to 5. State Bank of Travancore banks yet have not completed the contact them and understand the 6. State Bank of Patiala RTGS / NEFT procedure. If 7. IDBI Bank above procedure so are not 8. Union Bank of India included in the authorized Banks amount along with challan details 9. Corporation Bank list for e-payment. is send either to IDBI / Corporation 10. Bank of India Bank then they make e-payment 11. Bank of Maharashtra Q.29 Can private Banks (e.g. on behalf of the dealer and after a 12. Bank of Baroda HDFC, ICICI, Axis etc.) or co- successful e-payment, will mail 13. Punjab National Bank oprative Banks be allowed for you the challan copy. e-payment? The dealers not having net banking Q.27 How many Banks out of the

34 | RESTAURANT BUSINESS | OCT. - DEC. 2010 facility in the authorized Bank can available in triplicate and the route e-payment directly from Bank’s use this facility. i s - w w w. m a h a v a t . g o v. i n - website. MOD 97 Logic is there on download - Form s - CST Act - Banks website to check the TIN of Q.31 How to make e-payment of MTR-6 at Sr. No. 31. the dealer. works contract TDS ? You can get the print out of the Sales Tax Deptt. Gives the credit to Ans. Dealers having Monthly challan MTR-6 & make manual the dealer on the basis of TIN and periodicity is required to make e- payment under CST Act. not on the basis of name because payment of works contract TDS there can be more than one w.e.f. 1st June, 2010 and Q.34 While making e-payment I dealers having the same name of quarterly dealers w.e.f. 1st mentioned correct TIN but name of the business. October, 2010. the dealer was wrongly mentioned, The steps to make works contract under this circumstances, how can Q.35 I made e-payment from TDS e-payment is – contract TDS I get the credit of taxes paid ? Nagpur / Pune / Aurangabad but w.e.f. 1st June, 2010 and quarterly Ans. This contingency will never the final print out of MTR-6 shows dealers w.e.f. 1st October, 2010. occur, if you make the e-payment the branch of our Bank as Mumbai The steps to make works contract by using MSTD's Desk top branch? why this is so ? TDS e-payment is – application because when you Ans. Every authorised Bank e- a) Select MVAT Act as a type of enter the TIN as your login ID then payment has their nodel branch in payment. name of the dealer populates Mumbai only. This nodel branch is b) Select “405” option from the automatically in the challan. But for responsible for collection of e- drop down menu of Form ID. that your Bank should be required payment from all over the c) In the “Remark” column “TDS to be integrated with MSTD’s Maharashtra and its remittance to Payment” option will come Desktop application. RBI. So final print out of challan automatically then make e- This type of facility is not available MTS-6 will always show their payment of works contract TDS. on Bank's website. So you should branch from Mumbai only. be very careful while entering the Q.32 While making e-payment we details in the challan while making Courtesy: www.mahavat.gov.in are unable to find Form No. 210? Ans. Form No. 210 has nothing to do with e-payment. It is a challan for making manual payment under MVAT Act. The challan for making e-payment is MTR-6 and is available on MSTD website or authorized Bank's website.

Q.33 How to make manual payment under CST Act in challan MTR-6 ? Ans. For making manual payment under CST Act, you have to down load challan MTR-6 from MSTD website. This challan MTR-6 is

35 | RESTAURANT BUSINESS | OCT. - DEC. 2010 Legal Advisor - Adv. Mr. Narendra M. Gunjalkar

To be well-known, it is not always Legal Advisor of Chhatri Utpadak necessary to be “born” in a well- Co-Operative Society, Sahakari Not impeding his success and known place. Adv. Mr. Narendra M. Bhandar, and Bhartiya Krida moving ahead in the path well Gunjalkar, an eminent personality Mandir in Wadala. To add another paved all by him, he has been in the field of law, who was born feather to his cap, he is also the assisting and guiding AHAR on and brought up in Karad in District Legal Matters for more than a year Satara, Maharashtra just goes on to prove that. Having completed his post-graduation in law in Mumbai, Mr. Gunjalkar started his practice with Ambubhai Diwanji Solicitors in 1970.

A lecturer at K. C. Law College for 5 years, he mainly practices on Civil Side in City Civil Court and High Court Original side. Mr. Gunjalkar, who has worked with notable Senior Counsel Mr. B. S. Shetty for quite some time came in contact with a number of Hotels and Restaurant owners in the interim and dealt with several civil panel member of Mumbai District now. matters. Soon he became a Co-Operative Bank, Maharashtra professional in dealing with State Co-Operative Bank and Members can contact him: property matters and family 305, Ashok Nagar, Opp. ATI, V. Central Railways. disputes. N . P u r a v M a r g , S i o n The legacy of his great work Chunabhatti, Mumbai - 400 022 In social life, he was associated continues to grow and sustain as with various co-operative societies his son owns Mahesh Bar & And as the Office Bearer. He was the Restaurant at Maneklal Estate, Chamber No. 51, 3rd floor, Ghatkopar (W) and is the partner of Chairman of Satara Sahakari Bank Chatrapati Shivaji Market the well-known Pub-Poison, now for a period of 10 years. He not only Building, Mata Ramabai Marg formed, but also developed and known by the name Royalty in (Palton Road), Mumbai - successfully completed Wooden Bandra (W) and owns a Petrol 400001. T e l e p h o n e : 2 2 6 1 6 9 7 9 / Box Manufacturers' Industrial Pump by the name of Bombay Suburban Petrol Supply Co., S. V. 24053075 (O) Estate at Ghatkopar (West). He is Cell: 9930362535. also the Committee Member and Road, Bandra (W).

36 | RESTAURANT BUSINESS | OCT. - DEC. 2010 Procedure and instructions for E- Services enrollment / Registration for Profession Tax RC holders (PTRC)

E-services initiative of the Sales of physical paper return, in phases. w i t h “ P ” f o r e x a m p l e Tax Department, especially of e- Therefore, all the employers 99123456789P. Therefore PTRC return filing and e-payment facility, paying Profession Tax are required Tins and PTEC TINS can be is welcomed by all in AHAR, as it is to register/enroll themselves for identified easily. simple, fast and reliable. Due to PTRC e-services immediately and active and whole-hearted support latest by 31st December, 2010 to Maharashtra Value Added Tax Act and cooperation of all concerned, avoid last moment rush and 2002(MVAT Act) provides for a the ST Dept. could implement e- inconvenience. This enrollment single TIN for a dealer for all Services successfully for MVAT process is not meant for locations. However the Profession Act. Profession Tax Enrollment Tax Act provides for different Certificate holders (PTEC Registration numbers for different C o n s i d e r i n g t h i s p o s i t i v e holders), but is only for PTRC locations to PTRC holders. experience gained, the ST Dept. holders. Further, while granting PTRC TIN has now planned to extend and to the employer who holds single implement facility of e-return filing B) System of new Tax PTRC and also holds MVAT TIN, it for Employers holding Registration Identification Numbers (TIN) is is decided to allot him PTRC TIN of Certificate (PTRC holders) under being implemented instead of Old which first 11 digits are same as the Maharashtra State Tax on Registration numbers for PTRC that of his MVAT TIN but with a Professions, Trades, Callings and holders and also for PTEC holders change of suffix to 'P'. It is decided E m p l o y m e n t s A c t , 1 9 7 5 since July 2007 for the purpose of to allot the employer who holds (Profession Tax Act). E- Payment compatibility with computerized multiple PTRCs and also holds for PTRC holders will be system of the Sales Tax Dept. of MVAT TIN, one PTRC TIN of which implemented shortly thereafter. G o v t . o f M a h a r a s h t r a first 11 digits are same as of his Similar cooperation and support is (MAHAVIKAS). VAT TIN with suffix 'P'. His other expected for these e-services from PTRC TINs will of course be New Profession Tax Identification all concerned. different. Numbers allotted to the Employers A) As a preparation for h o l d i n g P r o f e s s i o n Ta x The employers registered on or commencing and actually using e- Registration certificate (PTRC after July 2007 are allotted such return and e-payment facility, holders) are 12 digit numbers new TINs. However, the PTRC registration/enrollment for e- starting with 27 and suffixed with holders registered prior to July services by Profession Tax “P”, for example 27123456789P. 2007 are having old PTRC Registration Certificate holders S i m i l a r l y P r o f e s s i o n Ta x numbers. Hence it is decided to (PTRC holders) is required. In the Enrollment Certificate holders allot TINs to all such PTRC holders near future, e-return will take place (PTEC holders) are allotted 12 digit who are not holding 12 digits TINs TINs starting with 99 and suffixed

37 | RESTAURANT BUSINESS | OCT. - DEC. 2010 Procedure and instructions for e- services enrollment/ Registration for profession tax RC holders (PTRC) through e-services registration/ who is also MVAT Dealer. 1) Such MVAT TIN holder enrollment for PTRC. E-Services Employer not having MVAT TIN but employers should first be already registration/enrollment of PTRC is having new twelve digit PTRC TIN registered/enrolled for MVAT e- required to ensure genuineness of starting with 27 Employers having services thereafter on subsequent employer availing e-Services for old PTRC Nos. and not holding date such dealer can be able to PTRC and also for communicating MVAT TIN. Employer holding register/enroll for PTRC the user his proper PTRC TIN. multiple PTRCs who is also E-services. After successful e-enrollment for holding MVAT TIN for enrolling for 2) Such dealer should put his PTRC e-services, old PTRC his PTRC TINs which will not be MVAT TIN without suffix 'V'. In the numbers with slashes should not matching to his MVAT TIN. Central text box labeled 'Enter TIN No'. He be used. Therefore all concerned Government Departments / offices should also enter his old PTRC are required to enroll themselves located in Maharashtra. Number without prefix such as immediately for PTRC e-Services (a) Common procedure applicable PTRC or PTR etc. in the text box o n l i n e o n t h e w e b s i t e to all Categories of Employers is as labeled 'Old PTRC No' and click www.mahavat.gov.in. Please note under: button 'VAT Dealer Register with that from 1st January 2011 1. Open Web site of the Sales Tax PTRC'. onwards, all the treasuries and Department www.mahavat.gov.in Banks will also be directed to on the homepage on 'log in my Tax 3) The system will search his accept payments and returns only Portal' click button 'Dealer or New corresponding PTRC TIN. If such with PTRC TIN. User register here'. Number is found then user will be 2. Screen 'Enrollment For E- asked for his password. Here, It is requested to follow carefully Services' opens with options. password of MVAT e-services is to the procedure to avoid mistakes as 3. Select 'PTRC Employer be entered. the e-services registration/ Enrollment'. enrollment of PTRC is one time 4. Login screen 'PTRC Employer 4) The next screen will open activity. Enrollment', as shown under, is wherein he has to enter his seen PTRC Employer Enrollment previous year's Profession Tax C) T h e p r o c e d u r e f o r Enter TIN No Old PTRC Number liability and nature of his business. enrolling for PTRC e-services is as VAT Dealer Register with PTRC For nature of business dropdown follows:- New User Reset There are following categories of of 45 categories is provided. Select From hereinafter different employers to whom deferent the appropriate category. selections are required to be made procedure for PTRC e-ervices by different categories of 5) Click button 'Enroll PTRC' on the r e g i s t r a t i o n / e n r o l l m e n t i s employers as explained here screen. a p p l i c a b l e . T h e d e f e r e n t under in order to complete categories of employers are as registration/enrollment for PTRC 6) After successful enrollment an under:- e-services. acknowledgement receipt will be Employer holding single PTRC generated. Acknowledgement will who is also MVAT Dealer. (b) i) An Employer holding single show his PTRC TIN. Take two print Employer holding multiple PTRCs PTRC who is also MVAT Dealer:- outs of the said acknowledgement

38 | RESTAURANT BUSINESS | OCT. - DEC. 2010 receipt, put date, place and sign appropriate category. 2) Fill up all the detailed (by authorized person). 3) The user will be asked to enter information properly. In the password of his choice. Password Employer Name text box enter the Keep one copy of it for own is case sensitive. Remember the name of the proprietor if it is reference and submit other to the password properly. In the same proprietary concern. In case of concerned Profession Tax Officer screen under 'PASSWORD partnership firm, trust, (Registration). RECALL' screen, the employer H.U.F. or company, enter the name 7) If the system does not get should select the question of his of the business entity. Do not keep corresponding PTRC TIN, then choice and enter the answer in the the field Blank. different screen with more details given field which will enable the 3) Select previous year's tax opens. Fill up all the information department to ask the secret liability. properly and accurately and click question in the event the user 4) Select applicable nature of 'submit' button. forgets his password. He should business from drop down of 45 enter these fields carefully and 8) i) If the error message displayed categories. also remember the details entered. informs of enrolling after some 5) If PTRC TIN is found then user days, then enroll subsequently. 4) Click 'submit' button on the ii) Employer holding multiple will be asked to enter password of screen. PTRCs who is also holding MVAT his choice. In the same screen TIN shall adopt the above 5) After successful enrollment, an under 'PASSWORD RECALL' procedure for enrolling for his one acknowledgement receipt will be screen, the employer should select PTRC TIN which will be matching generated. the question of his choice and to his MVAT TIN. For his other Acknowledgement will show his enter the answer in the given field PTRC numbers he should follow PTRC TIN. Take two print outs of which will enable the department to the procedure stated at d (i) below: the said acknowledgement receipt, ask the secret question if the user (c) An Employer not having MVAT put date, place and sign (by forgets his password. He should TIN but new twelve digit PTRC TIN authorized person). Keep one enter these fields carefully and starting with 27: copy of it for own reference and also remember the details entered. submit other to the concerned The password entered is for PTRC 1) Such employer should put his P r o f e s s i o n Ta x O f f i c e r e-services. Passwords are case PTRC TIN without suffix 'P' for (Registration). sensitive. Passwords of Alfa- login in the text box labeled 'Enter numeric combination are more TIN No' and click button 'New d) (i) Employer having old PTRC secure. Note down password User'. Nos. and not holding MVAT TIN:- properly and keep it confidential for 2) The system will search his future use. corresponding PTRC TIN. If such 1) Such user should put his old Number is found then the next PTRC No. in common login screen 6) After filling all information screen will open wherein he has to in text box labeled as correctly click 'submit' button on enter details such as his previous 'OLD PTRC No' without prefix such the screen. year's Profession Tax liability and as PTRC or PTR et cetera and click nature of his business etc. For the button 'New User'. The system 7) After successful enrollment an nature of business dropdown of 45 will search his corresponding acknowledgement receipt will be categories is provided. Select the PTRC TIN allotted. generated.

39 | RESTAURANT BUSINESS | OCT. - DEC. 2010 Procedure and instructions for e- services enrollment/ Registration for profession tax RC holders (PTRC) Acknowledgement will show his TIN shall adopt the above stated 5 ) N a g p u r 0 7 1 2 - 2 5 6 5 6 4 4 PTRC TIN and Login Id (same as procedure for enrolling for his other Extn.406/407), Amravati 0721- PTRC TIN). Take two print outs of PTRC TINs which will not be 2666085, Akola 0724 - the said acknowledgement receipt, matching to his MVAT TIN. 2333702, put date, place and sign (by e ) C e n t r a l G o v e r n m e n t 6) Aurangabad 0240-2344302, authorized person). Keep one Departments/offices located in Nanded02462-234470 In case of difficulty or for urgent copy of it for own reference and Maharashtra:- help, please feel free to contact the submit other to the concerned For making e-payment the Central concerned Profession Tax Officer P r o f e s s i o n Ta x O f f i c e r Government Departments/offices (Registration) and/or Help Desk (Registration). located in Maharashtra are also required to obtain PTRC TIN by Officer. All Profession Tax Officers 8) i) If the message displayed applying to the concerned and staff are also directed to help informs to contact Profession Tax P r o f e s s i o n Ta x O f f i c e r register/enroll all the employers for Officer, then it is necessary to (Registration). They can put TAN P T R C e - S e r v i c e s . T h e i r contact the concerned Profession instead of PAN in the application assistance can be sought freely in Tax Officer(Registration) with form in the box provided for PAN. the Office of Profession Tax of your Xerox copy of PAN, copy of Strike out PAN and write TAN. After area. Registration Certificate, or copy of getting PTRC TIN they can Login The following senior officer may be last payment chalaan (all self for e- services enrollment as per contacted in case of difficulties not attested) and name of Bank and the procedure laid down at c (i) resolved at lower level. Branch. On furnishing him these above. 1) Jt. Commissioner of Sales Tax, details, he will allot PTRC TIN if not (Profession Tax), Suburban allotted earlier. Later on next day or Help Desk: - Following are the help Vikrikar Bhavan, Bandra (E) Mum- thereafter, user can enroll by login desk numbers where you will be 51. Tel: 02226591747 , 57, 67 Extn. with new PTRC TIN allotted. For provided necessary help and 5301, 531 next time in Login Screen put guidance for e-enrollment for 02) Jt. Commissioner of Sales Tax, PTRC TIN in the text box labeled PTRC. (Profession Tax), Thane (Tel: 022- 'Enter TIN No' and click button 1) Mumbai (Mazgaon) 022- 25398989) 'New User'. The new PTRC TIN 23760194, 23760195, 23760056 3) Jt. Commissioner of Sales Tax, allotted can also be verified from (Profession Tax), Pune (Tel: 020- the website from the section 'Know 2) Mumbai (Bandra) 022- 26609100, 26609074 / 5 / 6) Your TIN' by entering PAN 26591747/57/67Ext. 5604, 5415, 4) Jt. Commissioner of Sales Tax, (Permanent Account No. given by 5207, 5204, 5405 (Profession Tax), Nagpur (Tel: the Income Tax Dept.) or by 07122561384) All concerned are c o n t a c t i n g t h e c o n c e r n e d 3) Thane 022-25496108, Raigad- hereby requested to co-operate P r o f e s s i o n Ta x o f f i c e r 022-27571539 Extn. 3613, a n d g e t i m m e d i a t e l y (Registration). Palghar 02525-256845, Extn.146 Registered/enrolled for PTRC e- services well in advance to avoid ii) Employer holding multiple 4) Pune 020-26609089 inconvenience at last moment. PTRCs who is also holding MVAT Courtesy: www.mahavat.gov.in

40 | RESTAURANT BUSINESS | OCT. - DEC. 2010 NEWS ROUND-UP FRENCH PRESIDENT NICOLAS SARKOZY HONOURS HOTEL EMPLOYEES FOR 26/11 BRAVERY

Mahal Palace and Tower Hotel and the staff to ensure the safety of the Devendra Bharma, executive vice guests during the attack on the president of the Oberoi Hotel, were Oberoi hotel. Afterwards, he honoured with the D'officier De zealously tried to restore the hotel L'ordre National Du Merite (Officer to its former glory and made it his of National Order of Merit) for their personal mission that the Oberoi conduct during the attack. reopened in the first quarter of this French President Nicolas Sarkozy year with the same finesse. Tuesday presented medals to two Kang, who lost his wife and two executives of the Taj and Oberoi sons in the attack on the hotel, At least 166 people, including two hotels whose courage and stayed at his post throughout the French nationals, were killed in the dedication helped save a large 60-hour siege and helped guide November 26-29, 2008 attack by number of lives during the 26/11 over 1,000 guests, including 10 Pakistani terrorists who Mumbai attack. Karambir Kang, French nationals, to safety, despite sneaked into the city from the sea. the general manager of the Taj his loss. Bharma tirelessly helped POST-26/11, HOTEL INDUSTRY BOUNCES BACK As hoteliers excitedly speak of tourists arrived in India - a growth in the first 11 months of 2009 - soon heavy winter bookings and tourist o f 9 . 9 p e r c e n t o v e r t h e after the attacks - foreign tourist inflows foretell a 10 percent growth corresponding period in 2009. arrivals saw a decline of 17.6 this year, the Indian travel industry Hoteliers have gone so far as to percent. The financial meltdown seems to have bounced back say the winter season has and the swine flu outbreak which since November 2008 when the exceeded their expectations and happened around the same time Mumbai terror attacks dealt it a the upward cycle will peak in 2012. also contributed to the downfall. huge blow. Sabina Chopra, co- "With winters here, the tourist "It's not just terror attacks, if there is founder of yatra.com, a travel season is in full swing and the a natural calamity like an portal, said: "In 2010, we are slump of 2008 seems to be finally earthquake or a flood, or an expecting to see a growth of 10-12 over," said Rajan Mehta, a tour epidemic, then tourism is the first percent in the travel industry. In the operator. It's a far cry from the time casualty. Similar was the case previous year, the growth was when the travel trade fell victim to during the Mumbai terror attacks," around eight-nine percent.” 26/11, a setback that was according to Gour Kanjilal of the compounded by swine flu and Indian Association of Tour According to a tourism ministry global recession. Operators (IATO). official, between January and October this year, 4.32 million According to the tourism ministry, "Two years on, I think the industry

41 | RESTAURANT BUSINESS | OCT. - DEC. 2010 is more cautious and you can see advisories on travel after the is more cautious about security. that with the beefed up security in incident, raising questions about But then again, it's mostly the five hotels," Kanjilal said. On Nov 26, safety. stars which have elaborate 2008, a handful of terrorists held security measures. If you go to the Mumbai - including two five-star "No matter how many precautions smaller hotels, then except for hotels - hostage, killing 166 people you may take, no country can say asking for your ID proof, there is and shocking the world. The we are completely safe now. hardly any additional security attacks at the Taj Mahal Palace However, after the 26/11 attacks, measure. and Tower Hotel and the Oberoi the travel industry has definitely Trident were in fact said to have learnt its lessons," she said. "Ultimately one has to realise that been aimed at foreigners. security is as much a collective "The security in airports and in responsibility as it is the Chopra of yatra.com said: "In the hotels is much more stringent now government's.” first three months after the Mumbai than two years back. You need a attacks, from November to valid identification proof to book a Jean Hoerni, a French national February, there were almost no room, cars are scrutinised with who is in Delhi on a work-cum- travel bookings at all and there care, there are metal detectors pleasure trip, said he was in India were mass cancellations. Before placed at entrances and any last year too. that the industry was seeing a 15- suspicious behaviour invites “I had gone to Goa then. This year I 16 percent growth. Things started prompt action," Chopra said. am planning to visit Kerala. As far improving around the latter part of as security is concerned, tell me 2009.” She said while the more Tour operator Mehta, however, which country is safe from terrorist robust domestic market jumped said more could be done on the threats today? But that doesn't back soon after the attacks, the security front. mean that we remain in fear all the international market took time to time and stop living! So why should recover. This was mainly because "If you talk about lessons from that we stop travelling?" Hoerni asked. various embassies issued period, then yes, the hotel industry

MARRIOT INTERNATIONAL TO OPEN 100 HOTELS IN INDIA IN FIVE YEARS

Marriott International Inc on seven brands across India Pune, Gurgaon, Ahmedabad and Wednesday said that the company including Ritz Carlton and Fairfield Chennai. Marriott International has is set to expand its portfolio in India Inn. its operations in about 67 by opening 100 more hotels in the countries. next five years. Marriott in its Marriott International Inc had first statement said that from the 11 entered Indian market with the Marriott is expected to expand its properties now, it plans expanding name- Marriott India and set up its hotels under the brand names Ritz- its presence in India. The company first hotel in Goa- Goa Marriott Carlton, JW Marriott Hotels, added that with its aggressive Resort in 1999. With more than Marriott Hotels & Resorts, expansion plans, it would create 3,000 hotels globally, Marriott R e n a i s s a n c e H o t e l s a n d about 8,000 new jobs in India in already has lodging properties in Courtyard by Marriott. coming three years. It would add has Mumbai, Goa, Hyderabad,

42 | RESTAURANT BUSINESS | OCT. - DEC. 2010 ABU DHABI HOTEL USES 5 KG GOLD ANNUALLY FOR DECORATIONS! The two-day summit of the six- website. Besides having a 1.3-km That's not all. The daily laundry nation Gulf Cooperation Council beach, there are 394 rooms and capacity is of six tonnes and the (GCC) is being held at a hotel that suites, with size ranging from 55 hotel employs 1,800 employees cost $3 billion to build and where sqm to 680 sqm. It's ballroom has a from 49 different countries. five kg of gold is used every year guest capacity of 2,400 while the for decoration. The Dec 6-7 auditorium can seat 1,100. That, To ensure that the hotel stands out summit is taking place at Emirates however, is no match for its open as an architectural marvel, marble Palace, Abu Dhabi. air concert guest capacity of was imported from 13 countries 20,000. across the world. It's expansive A mind-boggling 20,000 people garden has 8,000 trees and there worked three years to build the "Five kg of pure edible gold is used is a parking space for over 800 majestic and opulent hotel that has per year for decoration mainly on cars. 1,002 chandeliers, the largest deserts," the website said. The icing on the cake - Emirates weighing 2.5 tonnes. The hotel Nearly 200 tonnes of oranges are Palace offers the world's most stretches one km from wing to wing squeezed for fresh juice every year expensive one million dollar tailor- and is spread over a total area of at the hotel. made suite holiday. 100 hectares, said the hotel's Robots wait on tables at new Chinese Restaurant The 21 tables And people were also employed to are set in circles welcome customers and explain to and the robots them how the restaurant worked. follow a fixed route to serve The restaurant was developed by d i n e r s i n the Shandong Dalu Science and rotation. After Technology Company which plans s e r v i n g , t h e to further develop the concept. robots return to A spokesman said: “Next, we'll A new restaurant where all of the the kitchen to develop robots which can climb waitresses are robots has opened refill their cart for the next round. in China. The Dalu Robot stairs and help with kitchen chores Restaurant in Jinan has six robot Restaurant spokeswoman Wang like washing the dishes. waitresses and can cater for up to Xianwei said all of the waiting on “And our waitresses will become 100 diners. tables was done by robots. more sophisticated so they can go However, the food, mainly the direct to a customer's table and The six robot waitresses follow a Chinese version of fondue, was even refill diners' drinks.” fixed route and can cater for up to prepared by humans in the kitchen. 100 diners

43 | RESTAURANT BUSINESS | OCT. - DEC. 2010 SWISSOTEL HOTELS FIRST SWISS HOTEL CHAIN COMES TO INDIA Swissotel Hotels, a Swiss deal has been signed for a period Swissotel. Huck said the Fairmont hospitality chain, has announced of 10 years, for the management of group would come up with two its foray into Indian hospitality the proposed 160,000 feet five-star hotels with Indian partners in segment, after an agreement was hotel. Hyderabad and Jaipur under the inked between the Swiss group Fairmont brand next year. and Ambuja Realty group to set up "We won't make any investment. a 5 star hotel at Rajarhat New We will be paid a fee for running the town, which is located in the north- hotel," Swissotel president eastern borders of Kolkata. Meinhard Huck told, while addressing the media in Kolkata. Swissotel Hotels, a subsidiary of F a i r m o n t R a f f l e s H o t e l s According to the chairman of International, is a global major in A m b j u a R e a l i t y g r o u p , hospitality sector. The hospitality Harshavardhan Neoti, Ambuja, chain has 91 hotels and resorts which will invest about ` 100 crore spread across the globe. The on the hotel, will set up the hotel company has revealed that the under the brand name of

AIDS Awareness and Testing Camp by Nagri Seva Prabhodhini, NGO

Nagri Seva Prabhodhini, an NGO All in all the events were a huge success! dedicated towards awareness of AIDS amongst Hotel and Canteen employees of Greater Mumbai conducted AIDS awareness cum Blood Test at the premises of Hotel Kalpana, Agrapada on 8th September, 2010. with the support from AHAR.

More than 27 hotel employees of the area attended the camp and got themselves tested.

Shri K. V. Shetty, Hon. Treasurer and owner of Hotel Kalpana had coordinated the camp.

44 | RESTAURANT BUSINESS | OCT. - DEC. 2010 The License/NOC/Certificates/Registrations required for running an Eatery/Hotel/Restaurants/Bars/Orchestra/Pub Hotels & Restaurants to keep the Turn over of food sales. 10. Water Connection Approval f o l l o w i n g L i c e n s e s / certificate as per Health gradation Certificates/NOC/inspection 4. Gradation Certificate (Grade I or by MCGM. Reports, Books of Accounts etc to II) issued by Medical Officer of be displayed on the premises or Health, Department of MCGM. 11. Water storage or over head kept ready for inspection by the Valid Period one year or three year. water tank NOC from water competent authorities: Renewal before 31st March. department of MCGM. Issued under Special condition no. RESTAURANTS/SNACK BARS 37 of MCR. 12. Drainage Inspection certificate once in two years issued by (A) Requirements of MCGM 5. Weather Frame License (Sign Drainage Department, MCGM. Board) - Exhibition of identity of 1. Bombay Shops & Establishment business premises issued by 13. Permission to operate more Act 1948-Form D (See Rule 6)-It is MCGM License Department, than 2 LPG cylinders of from also called Gumastha license is under Sec 313(I) (b) (c) of BMC MCGM Health Department. the Registration Certificate of the Act. Renewable every year before 14. Permission & Certification of Hotel with MCGM. Its validity 12 31st December. months. It can be renewed yearly CFO (Fire fighting officer) to use or at a time for 3 years. Renewable 6. Medical Health Certificate - LPG cylinders or any other cooking every year before 16th December issued by Specialized Doctors at medium in restaurant premises. in advance. d e s i g n a t e d M C G M / G o v t . 15. NOC from Buildings & Hospitals mainly to the Food Factories dept. confirming that the 2. Health License issued by the Handlers & Kitchen staff once a premises are authorized. Health Department, ward wise of year. Renewable every year before MCGM, issued under section 394 31st December. 16. Rolling Shutter license issued of MMC Act. Its validity is from MCGM License dept. Renewable January to 31st December of every 7. Neon Sign Board or glow sign every year before 31st December. year. Renewable every year before Board license issued under sec (Please note it is not required if the 31st December. The fee is the 328 & 328A of BMC Act. shutter is rolled inside the Ground charges (based on area) Renewable every year before 31st premises.) plus Trade Refusal Charges. December.

17. Stall Board License issued by 3. Form 'B' License-Rule 5(3) of the 8. Pollution Clearance Certificate MCGM License Dept. in case there Maharashtra Prevention of Food issue by the environment is extension on the front side of the Adulterations Rule 1962 MPFA Department of MCGM having their Restaurant. Renewable every year License for Sale/ Storage/ office at Worli. before 31st December. (Please Distribution of food items, Eating note only 1 feet extension is House - Licensed articles. Validity 9. Grinding Stone or heavy allowed.) Period 5 years. Renewal before machine operating permission 31st December. Fees on Annual from MCGM.

45 | RESTAURANT BUSINESS | OCT. - DEC. 2010 The License/NOC/Certificates/Registrations required for running an Eatery/Hotel/Restaurants/Bars/Orchestra/Pub (B) Requirement as per Labour (D) VAT/ Sales Tax every year, as per the M.W & M Act Law 1976, 1977, 1985 amended Act 25. Certificate of Registration 1987 on MRP. All Weighing 18. ESIC registration if the under Section 16 of Maharashtra Scales used in the premises even if employees are more than 10 under VAT Act 2002. Tax Identification it is used only for internal purpose Govt. of India - ESIC Rule 50, 51 of Number (TIN) issued by Govt. of should be stamped and certified by 1950. M a h a r s a h t r a , S a l e s Ta x the Weights & Measurements Department. Dept. every year. 19. Provident Fund Registration Certificate if employing more than 26. Professional Tax Certificate for 31. Display of the No Smoking 20 Persons. Employer (PTE). Certificate of warning Board in public places Registration under Section 5 of such as Pubs, Bars, Hotels, 20. Attendance Muster & Wages Maharashtra Sales Tax on Banquet Halls and Restaurants. Register. P r o f e s s i o n , T r a d e a n d 'Prohibition of Smoking in Public employment Act 1975. Places Rule 2008 under Section 3 21. Maintenance of monthly (1) of Tobacco Act 2003 amended payment Register as per Bonus 27. Professional Tax Registration as per Section 3(1) Tobacco Act Act A & B 1965/Annua Return in for Employees (PTR), if their gross 2008', must be compulsorily form-D. salary is more than Rs. 5000.00, displayed. i s s u e d b y t h e S a l e s Ta x 22. Birth Certificate of an employee Department. (G) Optional Requirements who is below 18 years of age and (E) Income Tax above 14 years of age issued by 32. Insurance of entire shop School or any competent authority 28. Permanent Account Number (hotel) against Natural calamities, or by Govt. recognized Hospital by (PAN) issued to Business fire or damages from terrorist way of Bone test. p r e m i s e s a n d / o r i t s activities. Proprietor/Partners/Directors from 23. Display in the Hotel premises Income Tax department. For Permit Room Licenses 'No child labour below the age of (additional requirements including 14 years is allowed to work or (F) PWD the above) encouraged to work in our hotel” 29. Permission for Load Sanction at the Business Premises by (A) Excise Dept. (C) Requirement from Police Dept. Power supplying companies (Approved and certified by PWD 1. State Excise License - FL III 24. Registration Certificate (RC) Department) License (also know as Permit for eating house as per Mumbai Room License) renewable every Police Act 1949, under Sec 131, (G) Other year or once in five years by issued by Assistant Commissioner Collector of District. Renewable of Police, Zonal level. Validity one 30. Weight and Measurement before 31st March. year. Renewable every year before Certificate issued by Weight and 31st December. Measurement department, Govt. 2. Bank Guarantee Certificate for of Maharashtra and its approval 50% of the existing License fee for

46 | RESTAURANT BUSINESS | OCT. - DEC. 2010 the renewal or continuation of Restaurant issued by the Theater Permit Room. (B) Police Dept. Branch. Renewal every year by ACP of the division. 3. Nokarnama of each employee 13. P. P. E. L - License to keep employed with certification and place of Public Entertainment, Other individual photograph form FL XIV, issued by Head Quarter DCP - Rule 21(2), 49, 40(2). Mumbai under Bombay Police Act 1. Providers of Lodging Facility - 1951. Renewable every year Registration under the "The 4. State Excise Brand wise before 31st December. Maharashtra Tax on Luxuries Tax Register Books of Accounts - FLR Act 1987," 1/A, FLR 3/A. (C) MCGM 2. Purchasers of any goods 5. State Excise Individual Permit 14. MCGM - Health Department outside the State and brought the Number Registration Book - FLR-6 approved License for IMFL/Beer same into the Maharashtra State (Rule 15 (B)) Serving area under section 394 of the prescribed goods (i.e. MMC Act. (Also known as Madira P e t r o l e u m G o o d s , A i r - 6. State Excise Final Account License). Renewable every year conditioners, Tiles etc.) - Registration book - FLR-3. before 31st December. R e g i s t r a t i o n u n d e r " T h e Maharashtra Tax on Entry of 7. State Excise-Beer Account For Live Performance/ Orchestra Goods into Local Area Act, 2002. Register Book Form A. (additional requirements including the above) 3. Purchasers of Motor Vehicles 8 . S t a t e E x c i s e , M o n t h l y outside Maharashtra State and Statement Books of Account 1. License to Public Performance b r o u g h t t h e s a m e i n t h e (Form FLR - 4). of Music, Govt. of India, Copy right Maharashtra State - Registration office. Department of Education under "The Maharashtra Tax on 9. State Excise - Officer's Visit from II D (Sec Rule 1B-1952) Entry of Motor Vehicles into Local Book. Issued by Indian Performing Area Act, 1987. Rights Society (IPRS). 10. State Excise-Individual Health 4. Purchasers of raw materials or Permit for consuming IMFL as per 2. Phonographic Performance any items outside Maharshtra Rule (FLX-C) - Rule - 70 - D. License (PPL) for sound, recorded State on a regular basis then music-Royalty to Singers etc U/S 11. State Excise-Approved Blue o b t a i n i n g o f R e g i s t r a t i o n 33 (3) of CRA 1957. Print of Permit room, Store Room & Certificate under the Central Sales Tax Act, 1956 is advisable. Restaurant etc. approved by State 3. For Orchestra Permit Room/ Excise Collector of District. Beer Bar Entertainment Tax 5. Permission and Certificate for Certificate, Issued by Collector of 12. Board stating that “No Person operating Lift from PWD in case of District - amendment to Bombay below the age of 21 years is Restaurants or Hotels having Entertainment Duty Act 1923 sec.2 allowed to enter the Permit Room Lift/s. Renewable every year. and 3 of 1923 of Mah. Act ,No XXII or allowed to drink in permitted of 2010. (In-puts from Shri Prakash Shetty, area” and “Drinking and Driving is Shri Nikhil Shetty, Shri R. P.Modi) prohibited” should be displayed 4. Premises License for Live prominently at the Restaurant. Orchestra for Hotel, Bar &

47| RESTAURANT BUSINESS | OCT. - DEC. 2010 IHG-AMRAPALI LINK UP TO MANAGE SIX NEW HOTELS IN INDIA

World's top hotelier, IHG scheduled to open in 2014 Kolkata, and Pune among others. (InterContinental Hotels Group) Holiday Inn Suites Noida Sector and New Delhi-based leading real 76: 150 rooms, scheduled to open Anil Kumar Sharma, Chairman and estate firm Amrapali Group has in 2013 Managing Director, Amrapali signed a series of contracts for the Group, said, “India's need for management of six new hotels in Jan Smits, Managing Director, IHG world-class hotels consistent with India. This strategic relationship Asia, Australasia said: “With strong rapid economic growth make this marks the launch of Holiday Inn economic growth, an expanding an opportune time for us to expand Express in India one of the fastest middle class, demand for the mid- our hospitality portfolio. IHG, with growing hotel brands in the limited market and limited service its well-recognised and profitable service category, opening on segments will grow exponentially. brands, offers us a strong average two hotels a week Holiday Inn and Holiday Inn foundation to deepen our focus in globally. Express will address the need for hotel development. We look branded, high-quality and value- forward to introducing the fast- There are now 2,101 Holiday Inn based hotels in these segments. growing Holiday Inn Express brand Express hotels opened and 501 These six hotels add momentum to that offers an ideal mix of hotels under development globally. our India pipeline, which now convenience, comfort and value.” It also expands the growing stands at 45 hotels. Close to 70 network of Holiday Inn hotels and percent of this pipeline is with the The agreement for four Holiday Inn debuts the Holiday Inn Suites in Holiday Inn brand.” Express and two Holiday Inn hotels India. further reinforces IHG's existing IHG currently operates 12 hotels in relationship with Amrapali Group. IHG and the Amrapali Group will key Indian cities and is set to triple IHG now has a total of seven hotels develop six hotels between the its presence in India by 2015. under development with Amrapali Holiday Inn Express and Holiday Upcoming IHG hotels will be Group, including a Crowne Plaza Inn brands in the next three to five primarily located in India's major in Udaipur, scheduled for years, comprising the following metros and key secondary cities, completion by the end of 2014. hotels: w h i c h a r e w e l l Holiday Inn Express Noida positioned to Extension: 200 rooms, scheduled drive growth to open in 2013 Holiday Inn a n d Express Indore Pithampur: 150 c o n t i n u e d rooms, scheduled to open in 2013 investment Holiday Inn Express Jaipur Hitech opportunities City: 200 rooms, scheduled to i n c l u d i n g open in 2014 Holiday Inn Express New Delhi, Kochi Aluva Junction: 150 rooms, Bangalore, scheduled to open in 2015 C h e n n a i , Holiday Inn Patna: 150 rooms, C o c h i n ,