NIAGARA FRONTIER NIAGARA FRONTIER TRANSIT METRO SYSTEM, INC. SURFACE TRANSPORTATION COMMITTEE JANUARY 24, 2019 11:00 AM AGENDA

1. DISCUSSION ITEMS 2 Presenter: Tom George 2. STC SUMMARY 7 Presenter: Tom George 3. FINANCIALS 9 Presenter: Tom George 4. METRO INITIATIVES STATUS REPORT 14 Presenter: Tom George 5. METRO CAPITAL PROJECT UPDATE 16 Presenter: John Schaefer 6. PERFORMANCE GOALS AND MEASURES 22 Presenter: Tom George 7. COMMUNITY/STAKEHOLDER INVOLVEMENT A. Citizens Advisory Committee 37 Presenter: Tom George B. NFTA Accessibility Advisory Committee Presenter: Tom George 8. TRANSIT PUBLIC SAFETY REPORT 38 Presenter: George Gast

SURFACE TRANSPORTATION COMMITTEE JANUARY 2019 DISCUSSION/INFORMATION ITEMS

1. MOBILE TICKETING PROGRAM

2 Mobile Ticketing Smart Phone Application

Surface Transportation Committee January 24, 2019

What is Mobile Ticketing? . “Mobile ticketing” is a new best practice for transit agencies . Easy to use . “Cashless” – credit/debit cards can be used in the app . Customers can plan ahead - purchase tickets ahead of time . Smart phone application that allows customers to buy /rail passes on their phones . Contracting with Token Transit, a company Customers will show their that has experience in 50+ transit markets phone to drivers or ticket for pilot project inspectors for visual inspection.

3 Buy transit passes on your phone

1. Purchase 2. Activate 3. Ride

Customers will be able to purchase the following passes: . Single ride (bus) . Single ride (rail) . Round trip (rail) . Day pass (all modes) . Configurable event passes . Multiple passes can be active at a time

How does it work? . Prior to , the customer must activate their pass. On rail, this must be done above ground. . Once a ticket is activated, it has a specific expiration time. . show their mobile ticket to the operator. . The operator verifies the type of pass, and time for validity. . There is also a scrawling word to prove the pass is “live.” . Reduced tickets must still be accompanied by appropriate documentation

4 What about MetGo? . MetGo will include smart phone ticketing for users through the MetGo app connected to an account. . Token Transit can be an interim solution that can remain or be discontinued in the future . Token Transit caters more to occasional users or visitors because the app serves many transit agencies. . Token Transit allows you to text or email a ticket to users. Hotels, sports teams, or concert venues could email bus/rail tickets to users.

Marketing & Publicity Plans . Web based marketing – links directly to app . Website – special page with FAQ . Facebook and Twitter . Instant Update . Partner outreach . Canalside . Taste of Buffalo . Buffalo Bisons . Key Bank / Center . Traditional media – press release Example of Token Transit Advertisement on . Operator and transit ambassador training San Joaquin RTD Homepage in Stockton, CA

5 Implementation Timeline . January and February 2019 . Work with Token Transit to finalize app features and visuals . Develop marketing materials and educational materials for operators and ticket inspectors . March 2019 . Operator and Ticket Inspector training . Connect with partners and begin to publicize . April 1, 2019 – Full Launch . Passes are accepted on bus and rail . Promotion is in full swing (website, Facebook, Twitter) . Partners can promote and use TT as needed

6 NFTA SURFACE TRANSPORTATION COMMITTEE DECEMBER REPORT SUMMARY January 24 , 2019

A) FINANCIALS:

1.) MONTH ACTUAL TO BUDGET

Key Operating Revenue Variances: Total operating revenues were $254K (7.7%) unfavorable.

The following major revenue items were unfavorable:

Revenue Variance Variance % $233K 7.2% Advertising/Other Operating Revenues $22K 21.3%

Key Operating Assistance Variances: Total operating assistance was $29K (0.3%) unfavorable. . The following major assistance item was unfavorable:

Revenue Variance Variance % Mortgage Tax $84K 8.1%

The following major assistance item was favorable:

Revenue Variance Variance % Erie County Sales Tax $55K 3.0%

Key Operating Expense Variances: Total operating expenses were $331K (2.6%) favorable.

The following major expense items were favorable:

Expense Variance Variance % Personnel Services $104K 1.2% Maintenance & Repairs $133K 7.5% Safety & Security $46K 9.0%

The following major expense item was unfavorable:

Expense Variance Variance % Insurance & Injuries $28K 9.6%

2) YTD ACTUAL TO BUDGET

Key Operating Revenue Variances: Total operating revenues were $699K (2.5%) unfavorable.

The following major revenue item was unfavorable:

Revenue Variance Variance % Passenger Fares $764K 2.8%

The following major revenue item was favorable:

Revenue Variance Variance % Advertising/Other $65K 7.1%

Key Operating Assistance Variances: Total operating assistance was $164K (0.2%) favorable.

The following major assistance item was favorable:

Assistance Variance Variance % Erie County Sales Tax $244K 1.5%

The following major assistance item was unfavorable:

Assistance Variance Variance % Mortgage Tax $81K 1.0%

Key Operating Expense Variances: Total operating expenses were $926K (0.8%) favorable.

The following major expense items were favorable:

Expense Variance Variance % Personnel Services $1,176K 1.5.% Utilities $71K 6.0% Safety & Security $172K 3.9%

The following major expense items were unfavorable:

Expense Variance Variance % Maintenance & Repairs $69K 1.0% Transit Fuel Power $177K 4.9% Insurance & Injuries $302K 11.7%

7 B) PERFORMANCE GOALS AND MEASURES

Farebox Recovery Ratio:

Mode Month YTD Bus 28.6% 27.2% 4.8% 6.0% Rail 16.2% 18.2%

Customer Care:

Measure Goal Month YTD Complaints Per 100,000 Boardings 3.54 2.70 2.69

Measure Goal Month YTD Commendations Per 100,000 Boardings 1.1 1.16 1.29

Safety:

Measure Goal Month YTD Recordable Injury Rate 8.5 3 recordables 6.1

Productivity:

Attendance:

Measure Goal Month YTD Attendance Rate 92.6% 93.5% 92.9%

System Miles between Service Interruptions:

Bus Type Goal Dec 2018 YTD Dec 2017 YTD % Change Big Bus 7,823 7,607 8,287 -8.2%

Bus Type Month YTD Hybrid 10,754 7,656 Small Bus 50,150 65,007

Location Month YTD Babcock 8,635 5,830 Cold Spring 11,351 6,848 Frontier 11,131 9,882

On Time Performance

Measure Goal Month YTD Big Bus 82.7% 85.2% 83.7%

8 Metro Revenues & Assistance and Expenses December 2018 YTD Variance % - Actual vs. Budget

Favorable Neutral Unfavorable

> 5% > 2% 2% - 0% - 2% > 2% > 5%

Revenues and Assistance Expenses Personnel Psgr. Fares Admin/Other Federal 0.0% Psgr. Fares 2.8% Safety & GBO 0.4% 0.2% Security 3.9% M&R's

Adver/Other Oper Revenue Ins. & Inj's Transit Fuel/Power 11.7% Utilities Local Total Var. Utilities 6.0% Total Var. Adver/Other Ins. & Inj's 0.5% Transit 0.8% Oper Revenue State Fuel/Power Safety & Security 7.1% 4.9% Personnel 1.5% GBO Federal State 0.0% Local 0.5% M&R's 1.0% Admin/Other 9

Metro Revenues and Expenses - Three Year Historical Average

Revenues $4,500,000 FYE 2017 $4,000,000 $3,568,378 $3,257,040 $3,238,714 $3,500,000 $3,033,969 $3,195,310 $2,620,049 $3,190,027 $3,059,634 FYE 2018 $3,000,000 $2,510,729 FYE 2019 $2,500,000 $2,000,000 FYE 2017 Average $1,500,000 $1,000,000 FYE 2018 Average $500,000 FYE 2019 Average $0 April May June July Aug Sep Oct Nov Dec Jan Feb Mar

Expenses

$14,000,000 $12,755,143 $11,938,302 $12,667,036 $12,319,122 $12,397,756 $11,715,359 $12,670,117 $12,349,754 $12,237,473 FYE 2017 $12,000,000 FYE 2018 $10,000,000 FYE 2019 $8,000,000 $6,000,000 FYE 2017 Average

$4,000,000 FYE 2018 Average

$2,000,000 FYE 2019 Average $0 April May June July Aug Sep Oct Nov Dec Jan Feb Mar SURFACE TRANSPORTATION GROUP METRO KEY ITEM REPORT DECEMBER 2018 MONTH ACTUAL TO BUDGET

($000 Omitted)

Dec 2018 Dec 2018 MONTH ACTUAL TO BUDGET Budget Actual Variance % Operating Revenues Passenger Fares 3,213 2,980 (233) -7.2% Advertising/Other Operating Revenues 101 80 (22) -21.3% Total Operating Revenues 3,314 3,060 (254) -7.7% (1) Operating Assistance Local Erie County Sales Tax 1,805 1,860 55 3.0% Mortgage Tax 1,033 948 (84) -8.1% Local - 88c Funds 364 364 0 0.0% Other Local 358 358 0 0.0% Total Local 3,559 3,530 (29) -0.8% State STOA 4,458 4,458 0 0.0% Other State 226 226 0 0.0% Total State 4,684 4,684 0 0.0% Federal Federal PMA / Para 1,804 1,804 0 0.0% Other Federal 6 6 0 0.0% Total Federal 1,811 1,811 0 0.0% Total Operating Assistance 10,054 10,025 (29) -0.3% (2)

TOTAL OPER. REVENUES & ASSISTANCE 13,368 13,084 (284) -2.1%

Operating Expenses Personnel Services 8,668 8,564 (104) -1.2% (3) Maintenance & Repairs 760 627 (133) -17.5% (4) Transit Fuel/Power 372 373 1 0.4% Utilities 198 186 (13) -6.4% Insurance & Injuries 287 315 28 9.6% (5) Safety & Security 514 468 (46) -9.0% (6) General Business/Other 1,250 1,231 (19) -1.5% Administrative Cost Reallocation 537 489 (48) -9.0% Other (18) (15) 3 18.0% TOTAL OPERATING EXPENSES 12,568 12,237 (331) -2.6% Operating Income/(Loss) 800 847 47 5.9% Non-Operating/Capital (386) (428) (42) -10.8% Net Surplus/(Deficit) 414 419 5 1.3%

(1) Total Rev. - $254k, or 7.7% unfavorable due to lower Psgr. Fares ($233k) and Advertising Revenue ($22k) (2) Total Operating Asst. - $29k, or 0.3% unfavorable due to lower Mortgage Tax ($84k), partially offset by higher Erie County Sales Tax ($55k) (3) Personnel Services - $104k, or 1.2% favorable due to lower overtime and temporary help costs (4) Maintenance & Repairs - $133k, or 17.5% favorable due to lower revenue vehicle maintenance costs (5) Insurance & Injuries - $28k, or 9.6% unfavorable due to higher claim loss reserve appropriations (6) Safety & Security - $46k, or 9.0% favorable due to lower police overtime

10 SURFACE TRANSPORTATION GROUP METRO KEY ITEM REPORT

DECEMBER 2018

YTD ACTUAL TO BUDGET

($000 Omitted)

Dec 2018 Dec 2018

YTD ACTUAL TO BUDGET YTD Budget YTD Actual Variance % Passenger Fares 27,452 26,689 (764) -2.8% Advertising/Other Operating Revenues 920 985 65 7.1% Total Operating Revenues 28,372 27,674 (699) -2.5% Operating Assistance Local Erie County Sales Tax 15,831 16,076 244 1.5% Mortgage Tax 8,349 8,269 (81) -1.0% Local - 88c Funds 3,710 3,710 0 0.0% Other Local 3,225 3,225 0 0.0% Total Local 31,116 31,280 164 0.5% State STOA 40,123 40,123 0 0.0% Other State 1,981 1,981 0 0.0% Total State 42,104 42,104 0 0.0% Federal Federal PMA / Para 15,851 15,851 0 0.0% Other Federal 58 58 0 0.0% Total Federal 15,909 15,909 0 0.0% Total Operating Assistance 89,129 89,293 164 0.2%

TOTAL OPER. REVENUES & ASSISTA 117,502 116,967 (535) -0.5%

Operating Expenses Personnel Services 77,152 75,976 (1,176) -1.5% Maintenance & Repairs 6,994 7,063 69 1.0% Transit Fuel/Power 3,581 3,758 177 4.9% Utilities 1,195 1,123 (71) -6.0% Insurance & Injuries 2,583 2,886 302 11.7% Safety & Security 4,364 4,192 (172) -3.9% General Business/Other 11,551 11,507 (45) -0.4% Administrative Cost Reallocation 4,707 4,646 (61) -1.3% Other (150) (100) 50 33.4% TOTAL OPERATING EXPENSES 111,976 111,050 (926) -0.8% Operating Income/(Loss) 5,525 5,916 391 7.1% Non-Operating/Capital (3,014) (3,451) (437) -14.5% Net Surplus/(Deficit) 2,511 2,465 (46) -1.8%

11 FUEL REPORT AS DECEMBER 31, 2018

ULSD (Diesel 2)

$4.0000 $3.0000 Price Per Gallon $2.0000 $1.0000 $0.0000 MARKET PRICE $1.8412 FIXED PRICE $2.1060 BUDGET PRICE $2.2500 FUTURES 12 MO AVE $1.9827

Estimated Average Gallons FACTS: Paid % of Total Per Month 100% OF FUEL USAGE IS ULSD (DIESEL 2) $2.1060 Fixed 58% 78,300 $2.0056 Market 42% 56,700 100% 135,000

AVERAGE PRICE PER GALLON $2.0638 BUDGET PER GALLON $2.2500

12 FUEL REPORT AS OF DECEMBER 31, 2018 ULSD (Diesel #2)

MARKET PRICE FIXED PRICE FYE 18 Fuel Price Per Gallon BUDGET PRICE $2.8000 $2.6000 $2.4000 $2.2000 $2.0000 $1.8000 $1.6000 $1.4000 $1.2000 $1.0000 4/2/2018 4/9/2018 5/7/2018 6/4/2018 7/2/2018 7/9/2018 8/6/2018 9/3/2018 3/26/2018 4/16/2018 4/23/2018 4/30/2018 5/14/2018 5/21/2018 5/28/2018 6/11/2018 6/18/2018 6/25/2018 7/16/2018 7/23/2018 7/30/2018 8/13/2018 8/20/2018 8/27/2018 9/10/2018 9/17/2018 9/24/2018 10/1/2018 10/8/2018 11/5/2018 12/3/2018 10/15/2018 10/22/2018 10/29/2018 11/12/2018 11/19/2018 11/26/2018 12/10/2018 12/17/2018 12/24/2018 12/31/2018

MARKET FIXED BUDGET FUTURES DATE PRICE PRICE PRICE 12 MO AVE 3/26/2018 $2.1842 $0.0000 $2.2000 $2.2624 4/2/2018 $2.1734 $0.0000 $2.2000 $2.2428 4/9/2018 $2.1106 $0.0000 $2.2000 $2.2174 4/16/2018 $2.2477 $0.0000 $2.2000 $2.2811 4/23/2018 $2.2660 $0.0000 $2.2000 $2.3545 4/30/2018 $2.2906 $0.0000 $2.2000 $2.3738 5/7/2018 $2.3070 $2.3250 $2.2000 $2.3947 5/14/2018 $2.3756 $2.3250 $2.2000 $2.4741 5/21/2018 $2.4145 $2.3250 $2.2000 $2.4941 5/28/2018 $2.3708 $2.3250 $2.2000 $2.4182 6/4/2018 $2.3284 $2.3450 $2.2000 $2.3969 6/11/2018 $2.2962 $2.3450 $2.2000 $2.4018 6/18/2018 $2.2165 $2.3450 $2.2000 $2.3870 6/25/2018 $2.2596 $2.3450 $2.2000 $2.3369 7/2/2018 $2.3319 $2.3625 $2.2000 $2.4272 7/9/2018 $2.1856 $2.3625 $2.2000 $2.4272 7/16/2018 $2.2529 $2.3625 $2.2000 $2.3484 7/23/2018 $2.2070 $2.3625 $2.2000 $2.4065 7/30/2018 $2.2621 $2.3625 $2.2000 $2.4175 8/6/2018 $2.2295 $2.3750 $2.2000 $2.3935 8/13/2018 $2.2399 $2.3750 $2.2000 $2.3748 8/20/2018 $2.1980 $2.3750 $2.2000 $2.3614 8/27/2018 $2.3082 $2.3750 $2.2000 $2.4576 9/3/2018 $2.3514 $2.3750 $2.2500 $2.5044 9/10/2018 $2.3241 $2.3750 $2.2500 $2.4605 9/17/2018 $2.3172 $2.3750 $2.2500 $2.4995 9/24/2018 $2.3373 $2.3750 $2.2500 $2.5486 10/1/2018 $2.4774 $0.0000 $2.2500 $2.6651 10/8/2018 $2.5259 $0.0000 $2.2500 $2.6551 10/15/2018 $2.4471 $0.0000 $2.2500 $2.6000 10/22/2018 $2.4314 $0.0000 $2.2500 $2.5827 10/29/2018 $2.4376 $0.0000 $2.2500 $2.4890 11/5/2018 $2.3165 $0.0000 $2.2500 $2.4429 11/12/2018 $2.3206 $0.0000 $2.2500 $2.4228 11/19/2018 $2.2276 $0.0000 $2.2500 $2.3562 11/26/2018 $2.1047 $0.0000 $2.2500 $2.1648 12/3/2018 $2.0144 $2.1060 $2.2500 $2.1855 12/10/2018 $2.0670 $2.1060 $2.2500 $2.1398 12/17/2018 $2.0227 $2.1060 $2.2500 $2.0995 12/24/2018 $1.9136 $2.1060 $2.2500 $1.9762 12/31/2018 $1.8412 $2.1060 $2.2500 $1.9827

13 Metro Initiatives Status Report January 2019

Service and System Development

• Transit Development Plan Staff is in process of updating the Development Plan for 2019. This plan identifies approaches and methodologies for delivering public transit products and services to the region in the future. Recommendations include short, mid and long-term initiatives that integrate bus and rail services with modern transit products (fare collection, bus and rail vehicle fleet modernization, infrastructure improvements and technology). • Corridor Development Completion of the remainder of the Niagara Street corridor including Transit Signal Priority and placement of enhanced shelters is contingent upon the programmed City of Buffalo project to improve Niagara Street tentatively scheduled for completion by the end of 2019.

An RFP is being developed by GBNRTC for a Bailey Avenue Corridor Planning Study. The study will establish the approach, design elements and costs for enhancements of the corridor for infrastructure improvements and BRT based elements, geometry and systems to improve connectivity and mobility.

Other anticipated future corridors within the City of Buffalo are planned to include South Park Avenue and Main Street. Development of these corridors will also consider the inclusion of Transit Signal Priority, enhanced bus shelters and other transit-related enhancements.

Projects

• Cars on Main Street Staff is actively coordinating with the City of Buffalo regarding ongoing construction of the lower Main Street section between Exchange and Perry Streets. Advancement of construction of this project including train control systems and trackwork is being coordinated with the DL&W Station project as these projects are interdependent upon each other. • Amherst – Buffalo Extension A Public Meeting to reintroduce the project with the environmental alternatives was held on December 6, 2018. The meeting had good attendance and media coverage at which generally positive feedback was received by those in attendance. The completion and release of the Scoping Document is scheduled to occur after the Board of Commissioners authorization of Lead Agency Status and Positive Declaration at the January board meeting. The subsequent formal scoping meeting is scheduled for February 12, 2019 at the Sweet Home Middle School at which time comments on the scoping document will be received from the community and interested stakeholders.

14 Projects, Continued

• DL&W Rail Station Project Design services for the station and access improvements including track facilities is ongoing and is scheduled to be complete in the first quarter of 2019. The application to secure funding for the remainder of the project under the Federal BUILD (formerly TIGER) program was not successful. The lack of additional funding will require advancing the project in a phased manner that will be dependent upon project costs and responses to the development Request for Proposals (RFP). The RFP for development of the second floor has been released to proponents for which responses are scheduled to be due on March 12, 2019. A presentation to the Board of Commissioners on the station design development and RFP proposal response is anticipated in early 2019. • Division Street Transit Hub Development of conceptual designs for placement of a linear transit hub on North Division Street between Ellicott and Washington streets has been completed. Implementation of operations in the hub area has been initiated with limited shelter and amenities provided through the placement of three shelters. Advancement of a Design Rationale Report to clearly establish requirements and costs for constructing a canopy over this area for passenger protection is being advanced. This report will provide critical information to allow pursuit of additional grant funding for future construction.

Intelligent Transportation Systems (ITS)

• Fare Collection System Replacement The brand MetGo is being advanced in all promotion and outreach activities for the new fare payment system. A marketing firm to assist in the public education component of project delivery has been retained and development of approach for internal and external communications has been initiated. Initiation of a limited pilot test of the PAL based fare system is anticipated to begin in early 2019, which will be followed by a fixed route limited pilot. These two pilots are the first of a six-stage pilot program intended to test all aspects of the new system in phased approach.

15 METRO CAPITAL PROJECT UPDATE January 24, 2019

LRRT - LRV Mid-Life Rebuild Scope: This project will rebuild the fleet’s 27 Light Rail Vehicles (LRV) to extend their anticipated life for 20 years.

General: There are currently 20 vehicles conditionally accepted for revenue service.

Status: Car 108 Located in the NFTA’s Yard & Shop. Dynamic testing is in-progress. Car 116 Located in the NFTA’s Yard & Shop. Dynamic testing is in-progress. Car 121 Located in HRU’s Dansville, NY facility. Static testing is in-progress. Car 118 Located in GMI’s facility in Hornell, NY. The car was damaged and is under repair by GMI. Car 127 Located in HRU’s Dansville, NY facility. Interior installations are in-progress. Car 109 Located in HRU’s Dansville, NY facility. Carbody painting is complete. Undercar equipment and conduit installations are in-progress. Car 107 Located in HRU’s Dansville, NY facility. Carbody painting is complete. Undercar equipment and conduit installations are in-progress.

Schedule: Rebuild Complete Car #108 January 2019 Rebuild Complete Car #116 February 2019 Rebuild Complete Car #121 March 2019 Rebuild Complete Car #118 May 2019 Rebuild Complete Car #127 June 2019 Rebuild Complete Car #109 July 2019 Rebuild Complete Car #107 (27th) September 2019 Project Closeout December 2019

LRRT - Pad and Fastener Replacement, Phase 10 Scope: The work planned is to remove and replace existing standard rail fastener assemblies and rail on Track 1 between mile markers 6.45 (University Station) and 5.75 (LaSalle Station). The existing rail fastener assemblies and rail are worn and deteriorated. To minimize interruption to LRRT operations, work will be accomplished during non-operating hours.

Status: The design consultant, Mott McDonald, submitted the design rationale report for NFTA review.

Schedule: Advertise Design RFP February 2018 Design Board Award May 2018 NTP Design August 2018 Advertise for Bids January 2019 Construction Board Award March 2019 Construction Complete January 2020 Project Closeout April 2020

LRRT – City of Buffalo Lower Main Street Rehab. Project (Perry to Exchange) Scope: The City of Buffalo (COB) is leading a $22,500,000 project to rehabilitate and return automobile traffic to lower main street between Perry Street and Exchange Street. Funding is 80% TIGER grant and 20% DASNY grant. The project will design and install new track bed,

16 METRO CAPITAL PROJECT UPDATE January 24, 2019

rail, catenary, way-side train control, sidewalks, streetscape and remove the existing rail crossover. The new rail crossover that was to be installed just south of Scott Street was removed from the COB’s scope. The new crossover will be part of the NFTA’s DL&W project.

Status: COB has partially released the construction contract to Cerrone. Subsurface utility work along Main and Scott Street is in-progress. COB is negotiating a change order due to the removal of the new crossover from the construction scope. The NFTA will continue to work with COB during construction by attending progress meetings, attending hazard analysis meetings, review proposed change orders, coordinating with ongoing NFTA projects and adjusting operations for construction activities. Demolition of the Erie Canal Harbor station, south outbound platform is complete. The outbound station remains in service. The project is in seasonal shut down with work resuming in Spring 2019.

Schedule: Advertise for Bids May 2017 Construction Award November 2017 Construction Complete December 2021

LRRT –DL&W Station Scope: In March 2016, the NFTA Board approved the Access Enhancement Study for Canalside and Cobblestone Districts – Alternative B. This locally preferred alternative extends light rail revenue service, at grade level, through the Yard & Shop gates to the south side of the DL&W building. This project provides design and construction for Alternative B. It includes new crossover(s), catenary, controls, signaling and ancillary systems necessary to reconfigure the existing yard tracks to accommodate revenue service. The project also includes converting a portion of the DL&W building into a light rail station and providing public access to the new station.

Status: The station and yard track design are 70% complete. The NFTA will be evaluating the 70% construction cost estimate versus available budget.

17 METRO CAPITAL PROJECT UPDATE January 24, 2019 Schedule: Design Proposal Due July 2017 Design Board Award October 2017

Design Complete – Track Work January 2019 Advertise for Bids - Track Work February 2019 Construction Bids Due – Track Work March 2019 Construction Board Award - Track Work April 2019 NTP Construction – Track Work June 2019 Construction Complete – Track Work January 2021 Project Closeout – Track Work July 2021

Design Complete – Station Work February 2019 Advertise for Bids – Station Work March 2019 Construction Bids Due – Station Work April 2019 Construction Board Award - Station Work May 2019 NTP Construction – Station Work July 2019 Construction Complete -Station Work October 2021 Project Closeout December 2021

METRO –Fare Collection System Upgrade Scope: The project objective is to replace the fare collection system throughout the NFTA. It includes replacement of fare boxes on 307 Metro busses and 74 para-transit vehicles, replacement of the cash box vault system at the three bus garages, replacement of the ticket vending machines at fourteen rail stations and four transit centers, replacement of the fare collection computer workstations and associated IT infrastructure, and the installation of new fare gates at eight underground rail stations. The design/build contractor is Scheidt & Bachmann (S&B)

Status: Negotiations with an alternate banking source to meet PCI regulations is in-progress. Phase 1, paratransit equipment, pilot installation and testing will continue. The pilot testing for Phase 2 through 6 are expected to commence in sequence with some overlap.

S&B has installed the APOS and OV40 in the test lab. Work is continuing on the network system to assure connectivity. Workshops for the Cellular integration, Pilot 1 connectivity, CAD/AVL interface, legacy interface and Fare Capping are in-progress. Construction of the MTC’s Customer Service Center has resumed after a brief stoppage to abate asbestos containing material.

Schedule: Advertise for Design/Build RFP June 2014 Award of Design/Build December 2014 Award CM & Design Support December 2014 NTP for Construction June 2015 Construction Complete October 2019 Project Closeout February 2020

18 METRO CAPITAL PROJECT UPDATE January 24, 2019 METRO – Replacement - 2015 Scope: The scope of work for this contract is to replace 11 multi-drive with new ones, located in Delavan, LaSalle and Humboldt rail stations, over 5 years. The existing escalators will be removed to the support trusses. The trusses will be re-used to support the new escalator. The new escalators will consist of all mechanical components, controllers, and wiring. Schindler Corporation (Schindler)is the design/build construction contractor.

Status: Year 1 & 2 contract work is complete. Delevan Escalator No. 2 is complete and returned to service in January 2019. LaSalle Escalator No. 1 demo is complete and new equipment installation is in-progress. LaSalle Escalator No. 3 demo started. Year 4 equipment designs are complete, and fabrication is in-progress.

Schedule: NTP Construction – Year 1 November 2015 Delavan Escalator No. 4 Complete May 2017 Delavan Escalator No. 3 Complete October 2017 Project Year- 1 Closeout December 2017

NTP Construction – Year 2 November 2016 Delavan Escalator No. 1 Complete March 2018 LaSalle Escalator No. 2 Complete September 2018 Project Year- 2 Closeout December 2018

NTP Construction – Year 3 December 2017 Delavan Escalator No. 2 Complete January 2019 LaSalle Escalator No. 3 Complete July 2019 Project Year - 3 Closeout November 2019

NTP Construction – Year 4 October 2018 LaSalle Escalator No. 1 Complete December 2019 Humboldt Escalator No. 4 Complete May 2020 Project Year- 4 Closeout September 2020

METRO – Escalator Rebuild Scope: The scope of this project is to rebuild 8 single drive escalators, located in Amherst, Utica and Summer/Best rail stations, over 3 years. The work includes replacing step chain, handrail, roller guides and all safety devices as well as refurbishing the steps and drives.

Status: Year 1 contract work is complete. Utica Escalator No. 3 rebuild is in-progress.

Schedule: NTP Construction – Year 1 June 2017 Amherst Escalator No. 1 Complete August 2017 Utica Escalator No. 1 Complete September 2017 Amherst Escalator No. 2 Complete November 2017 Project Year -1 Close-out March 2018

NTP Construction – Year 2 November 2018 Utica Escalator No. 3 Complete February 2019 Utica Escalator No. 2 Complete April 2019 Summer-Best Escalator No. 1 Complete June 2019

19 METRO CAPITAL PROJECT UPDATE January 24, 2019 Project Year - 2 Close-out September 2019

LRRT – Data Transmission System (DTS) Scope: The LRRT Data Transmission System (DTS) transmits controls, status indications and other digital information relating to train control between the Operation Control Center (OCC) computer, passenger stations and track field devices. DTS permits OCC to remotely operate track switches and signaling, receive alarms and monitor trains in revenue service.

The DTS system is of original construction to the LRRT and is over 30 years old. The existing equipment has reached the end of its useful life, is no longer supported by the manufacturer and replacement parts are no longer available.

This project will replace the antiquated equipment at all the underground stations with modern reliable equipment.

As part of the ‘proof of design’, Allen Station’s existing DTS equipment will be replaced, programmed and tested. Following successful testing of the programming and system functions, the remaining stations will be fitted with the new DTS equipment, programmed and tested.

Status: The material supply contractor, Kaman Automation, anticipates controllers and system circuit boards delivery in April 2019.

Schedule: Advertise for Bids - Material Supply June 2018 Material Supply - Board Award September 2018 Material Supply NTP November 2018 Complete Proof of Design – Allen Station August 2019 DTS design & installation remaining stations NTP November 2019 Construction Complete September 2020 Project Closeout October 2020

20 METRO CAPITAL PROJECT UPDATE January 24, 2019 LRRT – Panel Liner Replacement, Phase 2 Scope: This project replaces the existing steel panels located on the escalator tube tunnel walls of the Delavan Rail Station with a combination of ceramic tiles and plastic panels. The existing steel panels are approximately 32 years old, stained, rusted with paint peeling off.

Status Construction contract execution with Allstate General Contracting, Inc. is in-progress.

Schedule: Advertise for Bids July 2018 Construction Board Award November 2018 Construction Complete September 2019 Project Closeout October 2019

21 PERFORMANCE GOALS AND MEASURES FYE 19

FINANCE

GOAL MEASURE

Achieve passenger fares Passenger Fares: of $37,500,000 4/1/18 -12/31/18 Budget: $27,452,406 4/1/18 - 12/31/18 Actual: $26,688,795 4/1/17 - 12/31/17 Actual: $26,454,865

Total Revenue: Obtain new sources of 4/1/18 -12/31/18 Budget: $28,372,425 revenue (ie, BNMC) 4/1/18 - 12/31/18 Actual: $27,673,850 4/1/17 - 12/31/17 Actual: $27,247,224

YTD Ridership Maintain or Increase ridership Bus: over actual FYE 18 4/1/18 - 12/31/18 14,439,967 4/1/17 - 12/31/17 15,736,905 Rail: 4/1/18 - 12/31/18 3,475,285 4/1/17 - 12/31/17 3,501,402

Maintain rail Rail Fare Evasion Rate rate below 2.47% 4/1/18 - 12/31/18 2.03% 4/1/17 - 12/31/17 2.33%

22 PERFORMANCE MEASURES - BUS

Fixed Route Farebox Recovery FYE 2017 40.00% 29.81% 35.00% 30.98% 28.89% 28.64% 27.49% 27.43% 29.17% FYE 2018 30.00% 22.32% 25.00% 20.39% FYE 2019 20.00%

15.00% FYE 2017 Average 10.00% 5.00% FYE 2018 Average 0.00% April May June July Aug Sep Oct Nov Dec Jan Feb Mar FYE 2019 Average 23

Paratransit Farebox Recovery FYE 2017 40.00% 35.00% FYE 2018 30.00% 25.00% FYE 2019 20.00% 15.00% FYE 2017 Average 7.54% 6.59% 10.00% 5.86% 6.17% 5.26% 6.26% 5.80% 5.96% 4.79% 5.00% FYE 2018 Average 0.00% April May June July Aug Sep Oct Nov Dec Jan Feb Mar FYE 2019 Average PERFORMANCE MEASURE FAREBOX RECOVERY RATIO - RAIL

Rail Farebox Recovery

FYE 2017 35.00%

30.00% FYE 2018

25.00% 20.80% 17.86% 19.53% 19.77% 18.97% 17.49% 24 17.91% FYE 2019 20.00% 15.26% 16.23%

15.00% FYE 2017 Average 10.00%

5.00% FYE 2018 Average

0.00% April May June July Aug Sep Oct Nov Dec Jan Feb Mar FYE 2019 Average PERFORMANCE MEASURES COST PER REVENUE VEHICLE HOUR - BUS

Cost per Revenue Vehicle Hour - Fixed Route

FYE 2017 $180.00 $160.00 $146.46 $154.37 $138.59 FYE 2018 $140.90 $143.40 $147.68 $137.22 $141.54 $136.83 $140.00 $120.00 FYE 2019 $100.00 $80.00 FYE 2017 Average $60.00 FYE 2018 $40.00 Average $20.00 FYE 2019 $0.00 Average April May June July Aug Sep Oct Nov Dec Jan Feb Mar

Fixed Route Operating Expense Allocation December 2018 YTD

Personnel Services 73.4% Maintenance & Repairs 6.2% Transit Fuel/Power 3.9% Utilities 0.8% Insurance & Injury Reserves 3.1% 25 Security 1.8% General Business/Other 10.7%

Cost per Revenue Vehicle Hour - Paratransit

$140.00 FYE 2017 $120.00 $92.39 $96.62 FYE 2018 $100.00 $87.69 $86.27 $90.61 $91.54 $88.68 $86.21 $87.86

$80.00 FYE 2019

$60.00 FYE 2017 Average $40.00 FYE 2018 Average $20.00 FYE 2019 $0.00 Average April May June July Aug Sep Oct Nov Dec Jan Feb Mar

Fixed Route Operating Expense Allocation December 2018 YTD

Personnel Services 76.1% Maintenance & Repairs 4.8% Transit Fuel/Power 4.5% Utilities 0.6% Insurance & Injury Reserves 0.1% Security 3.2% General Business/Other 10.6% Metro Rail Fare Evasion Rate FYE 2017

4.00% FYE 2018

3.00% 2.66% 2.62% FYE 2019 2.25% 2.10% 26

1.89% 1.79% 2.13% FYE 2017 Average 2.00% 1.76% 1.63%

FYE 2018 Average 1.00%

FYE 2019 Average

0.00% April May June July Aug Sep Oct Nov Dec Jan Feb Mar PERFORMANCE GOALS AND MEASURES FYE 19

CUSTOMER CARE

GOAL MEASURE

Decrease number of Complaints per 100,000 Boardings: complaints per 100,000 4/1/18 - 12/31/18 2.69 boardings to 3.54 4/1/17 - 12/31/17 3.09

Increase number of Commendations per 100,000 Boardings: commendations per 4/1/18 - 12/31/18 1.29 100,000 boardings 4/1/17 - 12/31/17 1.06 to 1.1

27 PERFORMANCE MEASURES COMPLAINTS / COMMENDATIONS PER 100,000 BOARDINGS - BUS FIXED ROUTE & RAIL

Complaints per 100,000 Boardings FYE 2017

6.00

FYE 2018 5.00

3.64 3.61 4.00 3.67 FYE 2019 2.96 2.70 3.00 2.13 2.12 2.02 FYE 2017 Average 2.00 1.37

1.00 FYE 2018 Average

0.00 April May June July Aug Sep Oct Nov Dec Jan Feb Mar FYE 2019 Average 28

FYE 2017 Commendations per 100,000 Boardings

6.00 FYE 2018 5.00 FYE 2019 4.00

3.00 FYE 2017 Average 1.86 1.73 2.00 1.32 1.23 1.34 1.06 0.89 1.05 1.16 1.00 FYE 2018 Average

0.00 April May June July Aug Sep Oct Nov Dec Jan Feb Mar FYE 2019 Average PERFORMANCE MEASURES COMPLAINTS / COMMENDATIONS - PARATRANSIT

Complaints FYE 2017 50 45 40 FYE 2018 35

30 FYE 2019 20 25 22 23 16 20 16 16 20 16 FYE 2017 Average 15 14 10 5 FYE 2018 Average 0 April May June July Aug Sep Oct Nov Dec Jan Feb Mar * No data available for May 2015 due to loss of data integrity FYE 2019 Average 29

Commendations FYE 2017

50 45 FYE 2018 40 35 30 25 FYE 2019 24 20 25 11 20 14 16 16 15 15 FYE 2017 Average 15 10

5 FYE 2018 Average 0 April May June July Aug Sep Oct Nov Dec Jan Feb Mar

* No data available for May 2015 due to loss of data integrity FYE 2019 Average PERFORMANCE GOALS AND MEASURES 2018

SAFETY

GOAL MEASURE

Reduce recordable Recordable Injury Rate: injury rate to 8.5 1/1/18 - 12/31/18 = 6.1 1/1/17 - 12/31/17 = 9.0

Reduce cases with Cases with Days Away Rate: days away rate to 5.2 1/1/18 - 12/31/18 = 3.7 1/1/17 - 12/31/17 = 6.5

Reduce days away Days Away Rate: rate to 240 1/1/18 - 12/31/18 = 286.3 1/1/17 - 12/31/17 = 316.7

30 EMPLOYEE SAFETY STATISTICS DECEMBER 2018 (Based on Calendar Year)

Metro Recordable Rate

15 9.0 8.5 8.7 6.1

Employees 0 2018 YTD 2017 YTD Goal Industry Annual Rate per 100 Annual Rate Average

Metro Cases With Days Away

10 6.5 5.2 5.8 3.7

Employees 0 2018 YTD 2017 YTD Goal Industry Annual Rate per 100 Annual Rate Average

Metro Days Away Rate

500 316.7 286.3 240.0 317.3

Employees 0 2018 YTD 2017 YTD Goal Industry Annual Rate per 100 Annual Rate Average

31 PERFORMANCE GOALS AND MEASURES FYE 19

PRODUCTIVITY

GOAL MEASURE

Increase attendance rate Attendance Rate: to 92.6% 4/1/18 - 12/31/18 = 92.9% 4/1/17 - 12/31/17 = 92.4%

Contain overtime Overtime Budget vs. Actual Expense: expense to budget 4/1/18 - 12/31/18 Budget =$ 4,105,993 4/1/18 - 12/31/18 Actual =$ 3,489,976

Increase system-wide Big Bus System Miles between Service Interruptions: mileage between service 4/1/18 - 12/31/18 = 7,607 interruptions to 7,823 4/1/17 - 12/31/17 = 8,287 .

Maintain on time On-Time Performance Rate: performance rate of 82.7% 4/1/18 - 12/31/18 = 83.7% 4/1/17 - 12/31/17 = 82.8%

32 Attendance FYE 2017

95.0%

FYE 2018 94.0% 93.5% 93.1% 93.2% 93.2% 93.2% 93.0% 92.9% 93.0% FYE 2019 92.0% 92.3% 92.0% 33

FYE 2017 91.0% Average

90.0% FYE 2018 Average 89.0%

88.0% FYE 2019 April May June July Aug Sep Oct Nov Dec Jan Feb Mar Average System Miles between Service Interruptions

Big Bus Average YTD System Miles between Service Interruptions FYE 2017 12,000 FYE 2018 10,000 9,790 7,846 7,749 7,290 7,381 7,124 7,168 7,364 7,607 8,000 FYE 2019

6,000 FYE 2017 Average 4,000 FYE 2018 2,000 Average

0 FYE 2019 April May June July Aug Sep Oct Nov Dec Jan Feb Mar Average

Hybrid Bus Miles between Service Interruptions FYE 2017 20,000 FYE 2018

34 15,000 11,503 10,754 FYE 2019 8,348 8,565 7,250 7,416 10,000 8,649 6,761 FYE 2017 Average 5,000 4,338 FYE 2018 Average ‐ April May June July Aug Sep Oct Nov Dec Jan Feb Mar FYE 2019 Average

Small Bus Miles between Service Interruptions FYE 2017 250,000 201,531 FYE 2018 200,000 190,765 FYE 2019 150,000 185,309 108,936 109,253 50,150 FYE 2017 Average 100,000 33,296 43,567 50,000 31,332 FYE 2018 Average

‐ FYE 2019 Average April May June July Aug Sep Oct Nov Dec Jan Feb Mar System Miles between Service Interruptions by Location

Babcock ‐ Average Fleet Age ‐ 128.9 months FYE 2017 25,000 FYE 2018 20,000 FYE 2019 15,000 8,495 7,007 8,635 10,000 5,820 5,695 4,401 5,404 4,883 FYE 2017 4,859 Average 5,000 FYE 2018 Average 0 FYE 2019 April May June July Aug Sep Oct Nov Dec Jan Feb Mar Average

Cold Spring ‐ Average Fleet Age ‐ 118.6 months FYE 2017 25,000 FYE 2018 20,000 35 FYE 2019 15,000 11,351 7,561 8,759 5,371 4,924 6,762 10,686 6,260 5,156 FYE 2017 10,000 Average 5,000 FYE 2018 Average 0 FYE 2019 April May June July Aug Sep Oct Nov Dec Jan Feb Mar Average

FYE 2017 Frontier ‐ Average Fleet Age ‐ 62.5 months 25,000 FYE 2018 20,000 14,641 FYE 2019 15,000 13,037 11,947 7,467 8,728 7,923 10,156 11,131 10,000 8,525 FYE 2017 Average 5,000 FYE 2018 Average 0 FYE 2019 April May June July Aug Sep Oct Nov Dec Jan Feb Mar Average FYE 2017 System On Time Performance 90.0% FYE 2018 85.9% 84.5% 85.2% 85.0% 83.5% 83.6% 83.3% 82.8% 82.8% 81.4% FYE 2019 80.0% 36

FYE 2017 75.0% Average

70.0% FYE 2018 Average

65.0% FYE 2019 April May June July Aug Sep Oct Nov Dec Jan Feb Mar Average SURFACE TRANSPORTATION COMMITTEE JANUARY 2019 COMMUNITY/STAKEHOLDER INVOLVEMENT

1. CITIZENS ADVISORY COMMITTEE a. Next meeting: January 24, 2019, 5:30 p.m.

2. NFTA ACCESSIBILITY ADVISORY COMMITTEE a. Next meeting: January 31, 2019, 2 p.m.

37 NFTA TRANSIT POLICE DEPARTMENT PUBLIC SAFETY REPORT January 2019 Board Meeting

MISSION STATEMENT The mission of the NFTA Transit Police Department is to provide the public with a safe, secure transportation system. This is accomplished through proactive and reactive policing strategies, cooperation with other Law Enforcement Agencies, and positive interaction with the community.

ACCOLADES

Officers of the month for December 2018: Officers Dina Bigham, Marisa Mauro, Maria Ferrucci , Nick Nesci, Tammy Franco, Chrissy Clifford, and Dave Zarbo: For their efforts in conducting the Department’s annual Christmas toy drive.

Officer of the Quarter 4th quarter 2018: Officer Dina Bigham: For her efforts in coordinating the 2018 Department toy drive.

Kojak Awards December 2018: Officer David Jaworek: For a telephone commendation received for his assistance to a passenger at the BNIA on Christmas morning.

Officers Nate Wright and Michael Fontana: For a commendation received via fax for their assistance to a passenger at the NFIA.

Officer Ed Carney: For a letter of commendation received for his assistance to the Firearms Training Unit at the Erie County Law Enforcement Training Academy.

Officer David Zarbo: For an e-mail commendation received for his assistance to NFTA employees at the MTC.

MONTHLY STATISTICS: NOV’s issued: • December 2018 94 • November 2018 109 • Decrease of: 13.76%

Fines collected: • December 2018 $3,285.00 • November 2018 $3,750.00 • Decrease of: 12.40%

NOV’s are issued for a variety of offenses to include, but not limited to: Security violations, disorderly conduct, quality of life issues (i.e. Eating and/or drinking on trains or in stations), smoking in non-designated areas, parking in bus stops or bus loops, and fare evasion.

38 statistics: • December 2018 46

• November 2018 36 • Increase of: 27.78%

Arrests statistics: • December 2018 44 • November 2018 22

• Increase of: 100.00%

Calls for Service:

November DIF 2017 December DIF 2017 YTD Total YTD 2017 474 -145 619 439 -161 600 2995 3862 392 0 392 469 37 432 2378 2179 949 -123 1072 893 -188 1081 5635 8108 165 -37 202 182 1 181 1208 1290 1980 -306 2286 1983 -311 2294 12,216 15,442

Significant Investigations:

Weapon(s) Related Incidents/Investigations: Case Update: (Criminal Possession of a Weapon) from July 2018 related Handgun Arrest at the NFIA. Female subject (Defendant) was arrested with an illegal handgun in her carry-on bag at the . On December 3, 2018 the Defendant pled guilty to Criminal Possession of a Firearm, D/F in Niagara County Court. On February 4, 2019 the Defendant will be sentenced by Niagara County Judge Sara Sheldon and faces one to four years in State Prison for the offense.

Criminal Possession of a Firearm Arrest at the BNIA on December 27, 2018. Female subject who is a flight attendant for Southwest was found to be carrying an unlicensed loaded 9mm Ruger semi-automatic handgun thru the TSA security checkpoint. Subject was transported to 175 Aero Drive by Patrol and was interviewed by Detectives. Subject was arrested and charged with PL 265.01-B (Criminal Possession of a Firearm) E/F. The recovered handgun was photographed and secured into evidence at 175 Aero Drive. The handgun and its related items were transported to the Erie County CPS Lab for ballistic analysis on December 28, 2018. Cleared, with one arrest.

Report of a Breach at the BNIA by airport employee. Patrol reported to Detective Division of a female airport employee that bypassed (screening) by passing a wallet thru door 30 to an elderly female passenger. (Passenger had forgotten her wallet at the Delta ticket counter, although the wallet was not screened by the TSA). Incident was investigated by Detectives and camera footage of the reported incident was located. Female employee was identified by Detectives as an employee of

39 Delta Airlines. Footage of the incident was transferred to a DVD disc and all incident related information including involved persons identities were forwarded to Captain Chris Chiodo for further action in this matter against the Delta Airlines employee who was identified in this incident. Closed, (as far as the Detectives Investigation of this incident).

SIDA Violation at the NFIA. Report that a previously SIDA badged male subject who rents an aircraft hangar at the airport violated (SIDA) security policy by accessing the AOA without a badged escort thru Calspan Company. Investigation into this reported incident is ongoing.

Disorderly Conduct Investigations/Incident: Report that an Aviation Patrol Officer identified male subject who was reportedly smoking Marihuana in the bathroom aboard a JetBlue aircraft while the plane was in flight to the BNIA. Report was forwarded to FBI CCTF assigned NFTA Detective for review for possible further action by Federal Authorities as the NFTA PD does not have jurisdiction in this matter, as the aircraft was in flight during the reported incident. Closed.

Metro Division and Juvenile Cases: Harassment/ Investigations: 12/4/2018 Assault 3rd 3040 Main St Male assaulted CLOSED 12/10/2018 Harassment 181 Ellicott MTC Harassment 2nd CLOSED

Juvenile Trouble/Fighting: 12/04/2018 Fight 1391 Main Street Large Fight CLOSED 12/05/2018 Fight 1391 Main Street Large Fight CLOSED 12/06/2018 Fight 1391 Main Street Fight OPEN 12/10/2018 Fight 1391 Main Street Fight CLOSED 12/12/2018 Fight 2559 Niagara St Females Fighting CLOSED 12/12/2018 Fight 2559 Niagara St Females Fighting CLOSED 12/13/2018 Fight Clinton/Michigan Fight on bus CLOSED 12/13/2018 Fight 350 Main Street Students Fighting CLOSED 12/14/2018 Fight 450 Main Street Students Fighting CLOSED 12/19/2018 Fight 1391 Main Street Large Fight CLOSED 12/20/2018 Fight Grant/Niagara Females Fighting CLOSED 12/26/2018 Fight Galleria Mall Large Fight CLOSED

40 Larceny: 6 12/4/2018 Petit Larceny 2666 Main St Stolen Purse Closed 12/6/2018 Lost Property 1404 Main St Female lost wallet closed 12/14/2018 Lost Property 1000 Military Lost Property CLOSED 12/16/2018 Petit Larceny Bus 1809 Petit Larceny OPEN 12/16/2018 Petit Larceny Erie Canal Station Petit Larceny OPEN 12/26/2018 Petit Larceny 3383 Main St Stolen I-pad OPEN

Notable Cases: Large group of females fighting at the Black Rock bus loop with the parents of the students becoming involved in the fight. Video was reviewed by Detectives and parties responsible were identified. Arrests were made.

Meetings/Community Policing Events: MAG Detective Meeting 12-11-18 Anti- Task Force Meeting 12-20-18

Accident Investigation Unit:

12-24-2018: Seneca at Smith St Patrols responded to the intersection for a report of an injury accident involving Bus 2508. Upon arrival and investigation, AIU determined that the bus was rear ended by a pickup truck. AIU determined the operator of the pickup truck involved to be under the influence of alcohol and did find an open beer can in the car. Other signs of impairment were observed. He was subsequently taken to ECMC and arrested. The driver was taken for a blood draw to determine BAC in which the operator agreed to. He was charged appropriately with Driving While Intoxicated and VTL charges. An MV-104 crash report was completed by AIU.

Follow up conducted on a number of accidents.

PDO Accident. UPS tug and Ameriflight aircraft. Prior had already removed aircraft from accident scene and secured it in a hanger. No on scene investigation able to be conducted. Prior advised regarding industrial accidents at BNIA.

Injury accident in Niagara Falls. Officers responded to scene. One subject transported. Vehicles secured by Pages towing.

PDO involving patrol vehicle. No damage. Driver evaluated and released.

41

High Visibility Policing actions: On December 26, 2018 Officers conducted a rail blitz at the Utica Station. Nine inbound trains and nine outbound trains were boarded for public visibility and proof of fare. Fourteen NOV’s were issued for no proof of fare and two arrests were made for theft of service.

From December 26-29 the Department conducted a Street Detail for the purpose of addressing known problem areas within the transportation system. Plain clothes Officers conducted operations in the rail stations, onboard trains, in various bus shelters and at the MTC. Below is a summary of the detail:

Arrest made at the Lafayette Rail station for selling non-taxed cigarettes.

Two arrests made at MTC for narcotics, Offender 1 and Offender 2 were working together. Offender 1 met with an Officer in the male restroom, asked what he wanted to buy and left the bathroom to meet with Offender 2. Offender 2 provided the narcotics, gave them to Offender 1 to deliver to the Officer. Both subjects were taken into custody and charged with narcotics possession.

Arrest was made at the bus stops on North Division near Main St. Offender 1 saw the plain clothes Officer outside of MTC by the Taxis and asked if he was looking to buy something, Officer followed Offender 1 to his friend waiting near the bus stops, Offender 2 then asked what I was looking for and offered to sell me marijuana. Offenders made Officer leave the area and Offender 1 approached me in a different location where he sold Officer marijuana. Both offenders were arrested and charged with narcotics possession.

Plain clothes Officers located 2 subjects consuming alcohol inside a at Ellicott St and Clinton St. Both subjects were issued NOVs for consuming alcohol in the bus stop.

While riding trains, patrol officers were dispatched to a disturbance call on the train at the Utica rail station. The 3 plain clothes officers were at Utica and stopped the subject in question. The subject was causing a scene on the train and ended up spitting on the floor of the train before exiting it. Once he was outside he began to urinate on the ground. Subject was issued 2 NOVs for sanitation violations; one for spitting on the train, and one for urinating on the ground.

Meetings/Community Policing Events: On December 18, 2018 members of the Department conducted our annual gift giving event with the Big Brothers Big Sisters of Erie, Niagara and the Southern Tier. Toys and other gifts were distributed to four families in the Buffalo area consisting of five adults and thirteen children ages one to thirteen. Officer Dina Bigham served as the overall coordinator of the project. Officer Marisa Mauro led the BNIA division. Officer Mauro

42 shopped, wrapped and delivered the gifts. Officer Maria Ferrucci assisted in wrapping the gifts. For the Metro division, Officer Nick Nesci and Officer Dina Bigham shopped. Officer Tammy Franco assisted in wrapping gifts and Officer Chrissy Clifford assisted in wrapping and delivering the gifts. Officer Dave Zarbo coordinated collecting cash and check donations from employees at 181 Ellicott. On December 31, 2018 Officer Casey Coggins of the Departments Counter Terrorism Unit conducted a threat assessment concerning the New Year’s Eve ball drop.

NOTEWORTHY CASES: On December 21, 2018 Officers Matt Meyers and John Bluman while working at MTC located a 16 year old runaway. Officers became concerned for the welfare of the individual and conducted an interview which resulted in conflicting answers. Further investigation determined the subject, a resident of Rochester NY, had left a group facility in Lockport NY. Subject was detained and returned to Monroe County.

On December 14, 2018 Officers Jacob Bratek and Nick Nesci responded to a report of a vehicle which had entered the yard and shops via the rail tracks. Officers identified the driver as an elderly individual who had been reported missing to the Amherst Police Department earlier in the day. Officers contacted the subject’s wife, who had reported him missing and transported the subject to meet his wife. The vehicle was towed and impounded.

12/12/2018: Disturbance on aircraft. Parties removed. Patrol did determine an underlying medical issue was to blame. Parties advised and left voluntarily.

12/12/2018: SIDA violation. West end guard shack. Violator located. Searched by patrol. NOV issued.

12/13/2018: Security breach. Employee circumvented security with passenger’s wallet. Hours passed since occurrence and report to Police. All parties gone from terminal. Referred to Detectives. TSA BCC notified.

12/13/2018: Disorderly conduct. Female berating security officers for her missed flight. Subjects conduct elevated to the point of being unlawful. Subject placed under arrest and processed. During booking a felony warrant was discovered in Orleans County. Custody transferred to OCSD.

43