Pulse Secure Mobile Client

Supported Platforms Guide

Published May, 2018 Document Version 6.1

Pulse Secure Mobile Client Supported Platforms Guide

Pulse Secure, LLC 2700 Zanker Road, Suite 200 San Jose, CA 95134 https://www.pulsesecure.net

Pulse Secure and the Pulse Secure logo are trademarks of Pulse Secure, LLC in the United States. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.

Pulse Secure, LLC assumes no responsibility for any inaccuracies in this document. Pulse Secure, LLC reserves the right to change, modify, transfer, or otherwise revise this publication without notice.

The information in this document is current as of the date on the title page.

END USER LICENSE AGREEMENT

The Pulse Secure product that is the subject of this technical documentation consists of (or is intended for use with) Pulse Secure software. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted at https://www.pulsesecure.net/support/eula. By downloading, installing or using such software, you agree to the terms and conditions of that EULA.

Pulse Secure Mobile Client Supported Platforms Guide

Contents

Introduction ...... 4 Mobile Client Versions ...... 4 Definitions...... 4 Qualified Platforms ...... 4 Compatible Platform ...... 4 Client Compatibility...... 5 Mobile Platform (OS) Support ...... 5 Pulse Secure Gateway Support ...... 5 Pulse Workspace ...... 6 MDM Solutions ...... 6 Related Documents ...... 7 Revision History ...... 7

Introduction

The Pulse Secure mobile client provides secure connectivity, an intuitive end-user interface and simplified deployment options. This document describes Pulse Secure mobile client interoperability with mobile platforms (operating systems), mobile hardware devices and Pulse Secure gateways.

Note: Pulse Secure mobile clients are apps that run on platforms that support application distribution via an online-application store. These platforms include iOS, Android, Windows (including Windows Phone) and Google Chrome OS. For information about traditional (non-app store) desktop clients (Windows and macOS), see the “Pulse Secure Desktop Client Supported Platforms Guide.” Mobile Client Versions The following table describes the Pulse Secure mobile client versions covered in this document. Table 1: Mobile Client Versions

Client Platforms Pulse Version

iOS 6.7X Android 6.7x Google Chrome OS 5.2X Windows Phone 8.1 1.0.1.8 Windows Phone 10 5.2X

Note: • Each platform’s Pulse mobile client may have an independent version number, feature set and upgrade cadence. • The mobile client for Windows 8.1 is independent from the “universal” mobile client for Windows 10. These two clients are separate apps at separate Windows Phone Store locations. • Pulse Client version 6.7x is supported on iOS 9.x and later versions, for iOS version below 9.x, users can use Pulse Client version 5.3R1 from app store. Definitions

Qualified Platforms The platforms listed in the “Qualified” category have been systematically tested by the Pulse Secure Quality Assurance department for the Pulse Secure mobile client versions covered by this Supported Platforms document. These platforms are fully supported.

Compatible Platform The platforms listed in the “Compatible” category have not been systematically tested by the Pulse Secure Quality Assurance department for the Pulse Secure mobile client versions covered by this document. Despite this, Pulse Secure expects that the Pulse mobile client will function properly on these platforms based on testing of previous client releases on these platforms. As such, these platforms are also fully supported.

Any platform not listed as either “Qualified” or “Compatible” is not supported by Pulse Secure. Client Compatibility

Mobile Platform (OS) Support The following table lists mobile platform (operating system) versions on which the Pulse mobile clients from Table-1 ‘Mobile Client Versions’ are supported. Table 2 : Mobile Platform (OS) Support

Version Qualified Devices Version Compatible Devices Product Report Number

iOS 11.2.6,11.2.1,1 iPhone X, iPhone 7, iPhone 11.3,11.0.1, 11.0.2, iPad2 Wi-Fi, iPad3, iPhone5S 1.1.1,11.0,10.3. SE, iPhone 6S, iPhone 6S+, 10.2,9.3.3,9.3.4,9.3. 3,10.3.2,10.2.1, iPhone 6, iPhone 6+, 1,9.2,9.1,9.0, 9.3, 10.1.1,10.0.1,1 iPhone 5C, iPhone5, iPad 9.3.2,9.2.1 0.1,9.3.5 Air 2, iPad Mini2, iPad Pro Android 4.4.x,5.0, Samsung Galaxy S4, S5, S6 2.3.5, 2.3.7, 4.0, 4.2, Various 5.0.1,5.0.2,5.1. edge, S7, Note5, tab 4, 4.3, 5.0, 6.0, 7.0 1, Google Nexus 4, Nexus 5, 6.0, Nexus 6P, Moto G, Moto X, 6.0.1,7.0,7.1.1, HTC one M9+, HTC M 8.0, 8.1 one9, Xperia Z3+, LG G4

Google Chrome 43.0.2357.19+ Acer Chromebook 13 43.0.2357.19+ Various OS 45.0.2427.10+ 45.0.2427.10+

Windows Phone 8.1 Nokia 53x/93x/113x 8.1 Various 8.1

Windows Phone 10 Nokia 53x 10 Various 10

Note: • Google Chrome OS version 45.0.2427.10 or later is required to support certificate authentication. • Please Refer 5.3R1 Supported platform guide for 5.3R1 Pulse Client Compatibility. • Currently, Android Pulse Secure client is not supported on x86 based Android devices.

Pulse Secure Gateway Support The following table lists Pulse Secure gateways that support the Pulse Secure mobile client. Table 3 : Pulse Secure Gateways

Client Platform Qualified Compatible

iOS 9.0R1,8.3R4,8.2R9,8.1R12 7.4R13, 7.2Rx,7.3Rx Android 8.3R4,8.3R3,8.2R9,8.1R12 7.2Rx, 7.3Rx, Google Chrome OS 8.1R3 n/a Windows Phone 8.1 8.1R3 8.0Rx Windows Phone 10 8.1R3 n/a

Pulse Workspace The following table describes Device Support Platform Matrix. Table 4: Support Platform Matrix

Product Version Qualified Devices Version Compatible Devices Report Number Android 5.x, 6.x, 7.x, 8.x Moto G, Moto X, Moto G4S, 5.x, 6.x, 7.x,8.x Various Sony E6553, HTC One M9 Nexus 4, Nexus 5, Nexus 6p, Nexus 7 LG G4, Samsung Galaxy S7, One plus 3T, Lenovo Phab 2 Pro Moto X4, Honor 9i, Samsung A7, Samsung J7, Asus Zenfone

iOS 9.x, 10.x, 11.x iPhone 5, IPhone 5C, IPhone 5S, 9.x, 10.x, 11.x Various IPhone 6 iPhone 6S Plus, iPhone 7, iPhone SE, iPad Pro, iPad Mini 2, iPad2, iPhone 8

Note: • Pulse Workspace supports any Android device running 5.1 or higher with Android for work support. For a more information on supported Android devices, see https://www.google.co.il/work/android/features/devices.html • Pulse Client 6.7.X based provisioning with Pulse Workspace supports on iOS 9.x and above. • Currently, Android Pulse Secure client is not supported on x86 based Android devices. MDM Solutions The following table lists MDM Platform versions supported with Pulse Secure Mobile Client. Table 5: MDM Platform Versions

Solutions Qualified Compatible

Pulse Workspace ✓ Various (Cloud Service) Pulse One v2.0.0 (UI:1808-56 Server:1808-97) Mobile Iron ✓ Various (Cloud Service) Core 9.6.0.2 Build 12 Microsoft Intune Air Watch ✓ Various (Cloud Service) 9.3.0.7

Related Documents

For additional information relating to Pulse Secure mobile clients, please see the following documents:

• Pulse Connect Secure Supported Platforms Guide (8.3) • Pulse Secure Desktop Client Supported Platforms Guide (5.2) • Pulse Secure Client for Windows Quick Start Guide • Pulse Workspace Administration Guide Revision History

The following table lists the revision history for this document. Table 6: Revision History

Revision Description

15/12/2014 Changes for Rebranding 15/06/2015 Remove Blackberry and Symbian, Add Chrome and Windows Phone 22/06/2015 Added Pulse Workspace supported platform 11/09/2015 Added iOS9 and compatibility 18/09/2015 Added android 5.1x support for PWS 19/11/2015 Added support for Android M, iOS 6.x compatibility support 23/11/2015 Added support for 8.1R6 Pulse Secure Gateway release for Mobile clients.

09/12/2015 Added compatibility support for iOS 9.2 21/12/2015 Added support for iPhone 6S, 6S+, under iOS device qualification list. 15/1/2015 Added support for Android 6.x & iOS 9.x release for Pulse Workspace. 18/1/2015 Corrected hyperlinks under the section Related documents. 20/1/2015 Added iOS 9.2.1 as Qualified version in Client Compatibility 22/1/2015 Added MDM support matrix 15/03/2016 Added 8.2R1 and modified 8.0R13 to 8. 0R13:HF1 for iOS Qualified Pulse secure Gateway support. 23/03/2016 Added iOS 9.3 as compatible in Device platform support matrix. 31/03/2016 Added Android 6.0.1 and new android devices in qualified matrix. Added iOS 9.3 as qualified in Device platform support matrix, Removed MSG section as the product has been deprecated. 01/04/2016 Added iOS 9.3.1 as compatible in Device platform support matrix. 17/05/2016 Added iOS 9.3.2 as compatible in Device platform support matrix. Added Pulse client version 5.3x for iOS client Platform in Table 1 04/07/2016 Removed the support for sandbox. 11/08/2016 Added iOS 9.3.3, 9.3.4 as compatible in Device platform support matrix. 15/08/2016 Added iOS 10.0 Beta 4 in Client Compatibility Matrix 30/08/2016 Qualification List Added support for iPad Pro, iPhone SE under iOS device qualification list Added Android 7.0 as Qualified and iOS 9.3.5 as compatible in Device platform support matrix. 19/09/2016 Removed 10.0 Beta 4 from Qualified and added 10.0.1 as compatible in Device platform support matrix. 28/09/2016 Moved iOS 9.3.5 from compatible to Qualified in Device Platform support matrix. 16/11/2016 Added iOS 10.0.1,10.1 as Qualified and 10.1.1,10.2Beta2 as compatible in Device Platform support matrix. 16/11/2016 Modified Pulse workspace version to 1.9.1636, Mobile iron version to 9.1.1.0 Build 29 & Air watch version to 8.4.7.0. 17/11/2016 Modified Android Mobile client version from 6.0x to 6.1x

Revision Description

22/12/2016 Added 10.1.1 as qualified and 10.2 as compatible in Device Platform support matrix 22/12/2016 Modified server version to 8.2R5:ES1, 8.1R9.2, 8.0R16 and in compatible list with 7.4R13 in Server Platform Matrix. 22/12/2016 Modified Pulse Workspace version to 1.9.1644 in MDM support matrix.

27/01/2017 Modified Android Mobile client version from 6.1x to 6.2x 27/01/2017 Added 7.1.1 in Android Qualified version 27/01/2017 Added, limitation on Android x86 device, 28/03/2017 10.2.1 is added under Qualified devices in Device Platform Support Matrix 28/03/2017 10.3 beta 4 has been added under compatible devices in Device Platform Support Matrix 28/03/2017 8.0R16 and 8.2R5:es1 are removed from Server support compatibility matrix 28/03/2017 8.3R1 and 8.2R6 are added to Server support compatibility matrix 28/03/2017 Modified Pulse Workspace version to 2.0.0 (UI:1708-76 Server:1708-51) in MDM support matrix. 28/03/2017 Modified iOS Mobile client version from 6.2x to 6.3x 28/03/2017 Moved 9.3, 9.3.2,9.2.1,8.3 from Qualified to compatible in Device Platform support matrix. 07/04/2017 Modified Android Mobile client version from 6.2x to 6.3x 07/04/2017 Added devices HTC, LG, Xperia, in Android Qualified section 07/04/2017 Added devices HTC, LG, Xperia, in PWS Qualified section 07/04/2017 Removed 8.0R16 and 8.2R5:es1 are removed from Server support compatibility matrix and 8.3R1, 8.2R7, and 8.1R11 added 11/04/2017 Edited PWS Qualified devices section and modified UI and server version of mobile client 30/06/2017 Added 11.0 beta 2 under Compatible in Device Platform support matrix 30/06/2017 Added 10.3.2 under Qualified in Device Platform support matrix 30/06/2017 Modified 8.1r9 to 8.1r12 for iOS Under server support compatibility matrix 30/06/2017 Added 8.3R2 under Server Support Compatibility Matrix 30/06/2017 Modified PWS server version to Pulse One v2.0.0 (UI:1722-82 Server:1722-34)

30/06/2017 Updated Air watch version as 9.1.1.9 under MDM support matrix. 10/09/2017 11.0, 10.3.3 added in Qualified Version under Device Platform Support Matrix

10/09/2017 Removed 11.0 beta 2 from Compatible version under Device Platform Support Matrix

10/09/2017 Added 11.0.1 and 11.0.2 in Compatible version under Device Platform Support Matrix 10/09/2017 Added 8.3R2, 8.2R9 in Qualified servers under Server Support Compatibility Matrix

10/09/2017 Removed 8.2R7 and 8.3R1 in Qualified servers under Server Support Compatibility Matrix

10/09/2017 Modified PWS server version to Pulse One v2.0.0 (UI:1736-28 Server:1736-34)

10/09/2017 Added iPhone 7 under Compatible devices in Device Platform Support Matrix 10/09/2017 iOS versions 8.3,8.2,8.1,8.0 are removed from Compatible versions under Device Platform Support Matrix.

10/09/2017 iOS version 8.1.3 is removed from Qualified versions under Device Platform Support Matrix 10/11/2017 Added 8.0.0 under qualified android version

Revision Description

10/11/2017 Added 8.3R2, 8.2R9 and 8.1R12 under pulse secure gateway android section 10/11/2017 Added 6.5x mobile client version android 14/12/2017 Added 6.6x mobile client version 14/12/2017 Added 8.1 under mobile platform support 14/12/2017 Added 8.3R4 under PCS server version 14/12/2017 Safari Based provisioning supports in all iOS versions removed from PWS support matrix 14/12/2017 Added Pulse One v2.0.0 (UI:1742-58 Server:1742-66) version under MDM solutions 11/04/2018 Added Pulse One v2.0.0 (UI:1808-56 Server:1808-97) and updated Moto 4, Honor 9i, Samsung A7, Samsung A7, Asus Zenphone 26/04/2018 Removed iPhone7 from Compatible devices and added under Qualified devices in Mobile Platform support

26/04/2018 Added iPhone X under Qualified devices in Mobile Platform support

26/04/2018 Added 11.2.6,11.2.1,11.1.1 under Qualified iOS versions in Mobile Platform support

26/04/2018 Added 11.3 under Compatible iOS version in Mobile Platform support

26/04/2018 Added 9.0R1,8.3R4 under Qualified PCS versions in Pulse Secure Gateway Support 26/04/2018 Updated Pulse Workspace version to Pulse One v2.0.0 (UI:1808-56 Server:1808- 97) in MDM solutions 26/04/2018 Updated Airwatch version to 9.3.0.7 under MDM solutions

26/04/2018 Updated MobileIron version to Core 9.6.0.2 Build 12 under MDM solutions