149 New Montgomery Street Wikimedia Foundation San Francisco, CA 94105 USA 2011–12 Annual Report

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Half a billion people The Voice use and our other free of the World knowledge projects. / Today Wikipedia is the fifth most-visited website Wikimedia Foundation 2011–12 Annual Report in the world. / All of the other top-40 websites are private-sector companies; we are the only non-profit on the list. / Each month, we generate 19 billion page

views to more than 23 million Your support

articles in 285 languages. / More The Wikimedia Foundation is supported the same way Wikipedia is written: with millions of small contributions. That keeps us independent and able to deliver what readers need and want from than 80,000 volunteer editors regularly Wikipedia. Which is exactly as it should be.

Financial contributions in 2011–12: contribute content to Wikipedia and A total of 1,130,700 people donated the equivalent of more than its sister projects. / The Wikimedia $30 million US dollars in over 80 currencies. Volunteer contributions in 2011–12: Individual contributors made 139.4 million edits, added 3.3 million Foundation’s roughly 125 employees Wikipedia articles, and uploaded 2.9 million images, audio files and video files. support our community of editors and manage the software and technical infrastructure of our projects. / Wikipedia belongs to everyone and it is funded by over a million donors from every part of the world.

Participation Reach Innovation Infrastructure

Total cash expenditures Global collaboration starts with a The Foundation focused this year Our global community of In 2011–12, our servers handled in 2011–12 thriving community of volunteers on meeting the next generation volunteers is rapidly changing, more than 6,000 page requests and a streamlined platform that of global users where much in the same way our per second. Since 2001, they $27 million makes contributing to our projects they are accessing our projects: projects continue to evolve. The have been faithfully storing every in US dollars faster and easier. The Foundation on their mobile phones. That Foundation is working with our single edit to the projects—a total works with our community to means supporting the thousands chapters, affiliates and volunteers of 1.7 billion. Every year we are better understand the challenges of different devices in use today. to develop new ways to bring supporting thousands of updates our volunteers face in making a We want to deliver free knowledge resources and technology to bear and bug fixes for the open source project like Wikipedia. Through to all the world’s mobile devices, on the big ideas in our community. MediaWiki software. The world research initiatives, simplified from the most basic mobile We’re also testing new theories relies on this critical infrastructure software, and broad outreach, phones to the latest smart phones and concepts relating to the and our team works 24/7 to keep we’re working to increase the size and tablets. We’re partnering challenges our community faces, it running at peak performance. of our editing community and to with global telecommunications and bringing new data and support the long- term growth of operators and redeveloping our insights to our technical and our projects. mobile platforms with an eye to programmatic work. the next billion users.

I’m a volunteer. No one pays me. Visual Editor Wikimedia Labs Data Centers But helping edit Wikipedia has The Foundation began developing a Mobile devices now allow hundreds Launched in October 2011, the new The vast content of Wikipedia and its become my life’s work. Even visual editor in 2011–12; it will launch of millions of people around the world Wikimedia Labs are opening up access sister projects used to be stored in only though I’m not in the classroom, in 2012–13. Our research tells us access to the Internet, but the cost to our site infrastructure as widely one primary data center in Florida, and I’m still doing what I care about that the need to learn markup is of mobile data remains a significant as possible. In this cloud computing served to the world with the assistance most: helping a new generation a substantial barrier for people who obstacle for many who would benefit environment, volunteer operations of a single caching center. To better of students learn, in the language might otherwise edit Wikipedia, and so most from that access. Under an engineers can work with an exact protect more than a decade of work I love. the visual editor will eliminate the need initiative called Wikipedia Zero, the replica of the live server system, and by Wikipedia editors, and to enable — Poongothai Balasubramanian, for it, making the editing experience Foundation is making deals with thus contribute directly to improving our half billion readers to access it Wikipedian much easier and more natural. global telecommunications operators, the computing and networking faster and more reliably, we have been particularly in the Middle East, Africa infrastructure of a top-5 website. Like building out a second primary data Wikipedia’s victory was getting Wikipedia Education Program and Asia, to offer Wikipedia for free to the source code of our MediaWiki center in Virginia, bringing the total the rules—and importantly, the their subscribers. So far, operators in software, we have published our number of servers to 800 in this fiscal rules for making rules—right, and In 2011–12, at more than 100 28 countries with a total of 205 million complete server configuration files year. trusting that the process would universities in 25 countries, professors customers have signed up. Wikipedia (minus sensitive data like passwords), lead to substance. assigned their students to develop and Zero aims to significantly expand in enabling other sites on the Internet to Uptime — Ethan Zuckerman, researcher improve Wikipedia articles as part of 2012–13. learn from the solutions that Wikimedia and entrepreneur their coursework. Instead of writing This year the Operations team at the engineers have found over the years to essays that would have been read by Foundation achieved 99.98 percent Mobile Engineering handle a gigantic amount of traffic on a And I tell myself every time I only a few people and then forgotten, up-time for our readers with a fraction shoestring budget. contribute to Wikipedia, I’m these students made Wikipedia better In 2011–12 the Foundation continued of the staff of any other top web building a library. I’m able, from for readers around the world. The developing our mobile web offering, property (up-time for editors was FDC and Grantmaking my couch, to build a library every professors say that teaching Wikipedia launching a new mobile site, better 99.88 percent). day of the year. editing skills is a good way for students device detection software and an Launched in March 2012, the — Andrea Zanni, Wikipedian to gain topic expertise, to improve their Android app. Future mobile apps volunteer-driven Funds Dissemination Legal and Community Advocacy information processing abilities, and are in development. In April 2012 Committee (FDC) helps the Foundation The Foundation supports our projects Wikipedia is perhaps one of the to become more conscientious world we exceeded 2 billion monthly page make decisions about how to with our Legal and Community few truly global endeavors that citizens. views to the Wikipedia mobile site, effectively allocate funds inside the Advocacy team by defending them really brings together people from which represents an increase of 187 , with the goal against legal threats, monitoring all races, religions, nationalities, Editor Engagement percent over the previous year. As of of helping the movement achieve its legislative initiatives that might harm points of view. June 2012 the mobile site attracted mission, vision and strategy. Via this them, and assisting the community We are committed to a variety of — Alfonso Luna, donor 2.1 billion page views, about 12 new process, eligible entities in the with other critical legal matters. In projects that encourage participation in percent of all page views for Wikipedia. Wikimedia movement submit funding 2011–12 we revised Wikimedia’s the . They include I still maintain that this Wikipedia Mobile traffic is growing even faster requests, which are publicly posted terms of use via an open and work aimed at keeping existing editors, project made a world of difference in Portuguese (primarily Brazil, from and reviewed by the FDC for strategic collaborative drafting process, in which as well as engaging new contributors. in being able to write well. And 5 million to 24.9 million); in Arabic fit and potential impact. The FDC is a 120 issues were raised and resolved unlike a term paper, which is (from 2 million to 11.4 million); and team of seven volunteers from seven over a period of more than three This year we launched the Article thrown away at the end of the in Turkish (from 1.3 million to 8.1 countries and eight Wikimedia projects, months. Feedback Tool (AFT), a new way semester, all the work that goes million). speaking 13 languages, and with to involve Wikipedia readers and into a Wikipedia article continues long track records in the Wikimedia encourage contributions. AFT helps to help people even after the class Language Support movement, including governance editors improve articles based on ends. at five chapters. Through the FDC reader comments and provides a A dedicated team at the Foundation — Karl Whalen, student process, nearly $10 million will be low-barrier way for readers to join our is working with our global community distributed during the 2012–13 fiscal community. We also developed new to ensure that Wikipedia and its sister “Das größte Werk der Menschen” year. The Foundation also supports Page Curation software to help the projects are able to support hundreds (“The Greatest Work of Human an active smaller grants program that volunteer editors who each day check of languages. This year we developed Beings”) distributes funds to individuals and thousands of new articles for quality. interfaces for non-Latin scripts (such as — Headline in Die Zeit, Germany’s groups. In 2011–12, we distributed 54 It includes the New Pages Feed, an Hindi), and right-to-left scripts (such largest weekly newspaper, on an grants totaling over $1.1 million to 39 overview of newly created pages as Arabic), user interfaces for language article about Wikipedia, January organizations and projects supporting annotated with information that helps tools like the Universal Language 2011 the Wikimedia mission. The launch to assess them more efficiently. Selector and the Translate extension, of the FDC is a big step forward for and a collaborative, on-wiki translation For me, Wikipedia underscores the Wikimedia movement in devolving With our Editor Engagement system for our projects. an evolutionary lesson: We’ve power to volunteers, and increasing Experiments, we seek ways to attract always gotten farther as a species transparency, collaboration and and retain new Wikipedia editors collaborating than going it alone. accountability. through small, rapid improvements. — Mariette DiChristina, science We use a data-driven approach, journalist deploying trial versions of features, measuring their effectiveness at It’s not just about getting engaging and retaining contributors, something working for next week, and then iterating based on the results. it’s about keeping Wikipedia Recent projects include new types of healthy for the next decade, for the notifications on the site and redesigning next generation. core experiences like account — Ryan Kaldari, Wikimedia registration. Foundation developer

This is my wish and one of my dreams and many peoples dreams to make a real change in the world, to make a difference in the world. I think Wikipedia gave me this chance to make a huge difference in this world. It’s like an investment for your future, for your children’s future. — Ravan Jaafar, Wikipedian

All images are from the and are under a CC BY SA 3.0 license unless otherwise stated.

Jimmy Wales, attendee, Wikipedia 10 book cover, Wikimania attendee, Dotted map, Wikimania 2012 group Wikimania 2012 group Mobile table, Oarabile Mudongo, Computer screen reflection, user:WillGR09, William Sage Ross Lane Hartwell. Modified by Steven Walling Alex Domaina. Modified by photo, photo, Benoit Rochon Karen Sayre Matthew Roth Brawley. Modified by Daniel Daniel Furon David Peters user:Helpameout user:Helpameout Furon Ruben Hilare-Quispe, Tajmahal, Dotted map, Origami-crane, Bangalore cellphone, Matthew Roth Wikimania attendee, user:Narender9 Wikipedia 10 book cover, Ganesh Paudel, Wikimania 2012 Alex Domaina. Modified by Andreas Bauer, CC BY Victor Grigas Auditorium, Sage Ross Lane Hartwell. Modified by Karen Sayre Photographer, David Peters SA 2.5 Nicholas Goldberg Daniel Furon user:PierreSelim Charles Matthews, Blumen mit Schmetterling Wmf sdtpa servers, Stephen B Streater und Biene, Mumbai woman using cell Wikimania attendee, user:RobH Uwe H. Friese phone, Sage Ross Victor Grigas WMF sdtpa servers, user:RobH Wikimedia Foundation 2011–12 Annual Report This was the Financial Performance year the free knowledge Statement of Activities The Wikimedia Foundation’s 2011–12 fiscal year movement found took place from July 1, 2011 to June 30, 2012. its voice. in thousands of US dollars For nearly 12 years, we’ve been Support and revenue Imagine a world building a world where information is Donations and contributions $ 35,067 freely available for people everywhere. In-kind equipment donation 965 In 2011–12, for the first time, we felt In-kind service revenue 297 in which every that world was seriously under threat. Other income, net 666 The Stop Online Piracy Act (SOPA) and Investment income, net 44 single person on the PROTECT IP Act (PIPA) were pieces Release of restrictions on temporarily of proposed legislation in the US that The Projects restricted net assets 1,441 might have seriously damaged the free Total revenue 38,480 the planet is given and open Internet, including Wikipedia. The Wikimedia Foundation operates 11 free knowledge projects managed Expenses That’s why in January 2012, more than and built by a community of over Salaries and wages 11,749 free access to the 1,800 Wikipedians made a collective 100,000 active volunteers. Awards and grants 2,107 decision to black out Wikipedia for 24 Internet hosting 2,487 hours in order to raise awareness about sum of all human In-kind service expenses 297 SOPA and PIPA. The protest was a Operating 9,199 huge success: more than eight million Travel and conferences 1,533 knowledge. people used our look-up tool to find Depreciation and amortization 1,889 their elected representatives, millions Total expenses 29,261 more made their voices heard on social media, and thousands of journalists Increase in unrestricted net assets 9,219 published news stories. The bills were dropped. Wikipedia® Temporarily restricted net assets Governance We hesitated before we blacked out the Free encyclopedia Contributions 2,959 site, because we know how important Release of restrictions on temporarily The free encyclopedia containing Board of Trustees Wikipedia is to people, and we didn’t restricted net assets (1,441) more than 23 million articles in 285 Kat Walsh, Chair want to lightly take it away from them. Increase in temporarily restricted languages. The most comprehensive Jan-Bart de Vreede, Vice Chair Plus we didn’t want to squander the net assets 1,518 and widely used reference work humans Stu West, Treasurer goodwill that people feel for the site. Increase in net assets $ 10,737 have ever compiled. More than 74,000 , Secretary Readers trust Wikipedia because they active volunteers contribute every , Founder know that, despite our faults, our heart month. FOUNDATIONPhoebe Ayers is in the right place. We’re not trying to Balance Sheet (through July 2012) sell a product or a point of view: we just Ting Chen want to provide useful, neutral, reliable as of June 30, 2012 (Chair through July 2012) information. in thousands of US dollars Samuel Klein We may never do anything like the Arne Klempert anti-SOPA/PIPA protests again. We Assets (through July 2012) don’t consider ourselves to be political, Cash and cash equivalents $ 21,797 Matt Halprin and we’re not an advocacy organization. Contributions receivable 3,084 Alice Wiegand Wikimedia Commons® But we’re proud that when it really Accounts receivable 495 Shared media repository mattered, we spoke up. We believe Investments 3,600 January 2012 was when Wikipedia A repository of almost 15 million freely Prepaid expenses and Advisory Board found its public voice, speaking up for usable images, sound and video files, other current assets 1,257 Ward Cunningham those who write and read Wikipedia— serving both Wikimedia’s projects Total current assets 30,233 and for the ability of ordinary people to and countless other educational and Property, plant, and equipment, net 5,168 Melissa Hagemann share and learn together. informational needs. Nonconcurrent portion of Mimi Ito contributions receivable 1,806 Mitch Kapor Beyond SOPA and PIPA, in 2011–12 Total assets $ 37,207 Veronique Kessler the Foundation focused on its core Neeru Khosla priorities: improving quality, increasing Liabilities Teemu Leinonen participation, expanding our reach, Accounts payable $ 745 Nhlanhla Mabaso stabilizing our infrastructure and Accrued expenses 1,034 Rebecca MacKinnon supporting innovation. We expanded Deferred revenue 294 Wayne Mackintosh some of our most successful programs, Other liabilities 205 Benjamin Mako Hill including the Wikipedia Education Total liabilities 2,278 MediaWiki® Roger McNamee program, and we launched Wikipedia Open-source wiki software Domas Mituzas Zero. We made significant steps forward Net assets Trevor Neilson developing new features like Wikipedia’s The leading open-source wiki software Unrestricted net assets 29,991 Craig Newmark visual editor, the article feedback tool, on the Internet which acts as the Temporarily restricted net assets 4,938 Achal Prabhala and new interfaces and apps serving backbone for all of the Wikimedia Total net assets 34,929 Clay Shirky a rapidly growing audience of mobile Foundation’s and thousands of Michael Snow users. other wiki communities. Total liabilities and net assets $ 37,207 Jing Wang We’ve got more great work ahead in Jessamyn West 2012–13. Ethan Zuckerman We want to thank our donors. The fact Executive Director that you pay the costs of the site keeps us independent of outside influence, and able to deliver exactly what you

Executive team want and need from Wikipedia. As it

Geoff Brigham should be. ® Garfield Byrd Dictionary of species And we want to thank the people who Zack Exley create Wikipedia—writing it, taking Erik Möller photographs for it, copyediting, working Barry Newstead Functional allocation of expenses 2011–2012 to resolve disagreements, fighting Gayle Karen Young vandalism, creating code, responding to Engineering $ 11,922,096 reader questions, and all the other tasks Global Development 6,911,256 involved. ® General and Administrative 6,271,656 You are making information freely Free textbooks and manuals Fundraising 3,150,480 available for a half-billion people around the world, and they—and we—are Governance 1,005,164 grateful. Thank you for everything you Total $ 29,260,652 do.

Sincerely, Sue Gardner, Executive Director ® Kat Walsh, Chair, Board of Trustees news source

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