Vol. 36 No. 4 Serving New York Airports April 2014

SHARON DE VIVO APPOINTED PORT AUTHORITY ANNOUNCES PRESIDENT OF VAUGHN COLLEGE SELECTION OF THOMAS BOSCO OF AERONAUTICS AS AGENCY’S NEW AVIATION Dr. Sharon B. DeVivo has been appoint- ed the seventh president of Vaughn College DIRECTOR AND HUNTLEY of Aeronautics and Technology. Dr. DeVivo was unanimously chosen by L A W R E N C E A S D E P U T Y D I R E C T O R the board and will assume her new posi- tion on Tuesday, July 1, 2014. She currently Pair promoted after taking over serves as the senior vice president and has interim posts last year been an integral part of Vaughn College for Thomas L. Bosco, a nearly 28-year vet- more than 18 years. She is the fi rst woman eran of the Port Authority who served as president in the College’s 82-year history. LaGuardia Airport’s general manager, will The appointment follows an extensive na- lead the agency’s Aviation Department as tional search that began after current Presi- director, with Huntley A. Lawrence chosen dent Dr. John C. Fitzpatrick announced his for the deputy director’s post, the agency desire to retire in 2014, after a long and dis- Vaughn College President, announced. tinguished career. Dr. Sharon De Vivo Both Mr. Bosco and Mr. Lawrence, who Dr. DeVivo began her career as director nications from SUNY Albany. She went on has been with the agency for more than 28 of public relations at C.W. Post Campus of to receive her master of arts in public com- years and previously was general manager Long Island University and then moved on munications from Fordham University and of Newark Liberty International Airport, to Fordham University where she served her doctor of education in higher education See PORT AUTHORITY page 2 Thomas L. Bosco as public affairs manager. Her tenure at management from the University of Penn- Vaughn College began as the director of sylvania. communications. She was quickly tapped Her professional and community affi li- TRAVEL PLAZA TO BE OFFICIALLY for advancement and took on the role of ations are numerous and include participa- dean for college relations, followed by vice tion on the Queens Borough President’s OPENED AT JFK INTERNATIONAL president of institutional advancement, vice Aviation Advisory Council, the JFK Inter- president of academic and student affairs national Airport Chamber of Commerce, the The offi cial opening of the JFK Travel and fi nally senior vice president for the in- American Council on Education Women’s Plaza at New York’s JFK International Air- stitution. Network for New York State and The Wings port will take place on April 3. The JFK During her time at Vaughn, Dr. DeVivo, Club (professional aviation group). In 2013, Travel Plaza has been built by Airport Pla- has been deeply committed to student suc- she was honored as one of the Top 35 Wom- zas, and offers travellers, airport employees, cess and creating a highly engaging educa- en of Queens by The Queens Courier, and taxi’s and visitors a place for food, fuel and tional experience both inside and outside the was awarded the Highest Leaf Award by the other services without stepping foot inside classroom. Her accomplishments include: Women’s Venture Fund. the terminal. increasing the six-year graduation rate for Her pri- Mall facilities include a Sunoco Gas & bachelor’s degree students from the low 30s orities for the Diesel station, and a food court with more to 57 percent over the past decade; raising College as than 180 seats, featuring a Wendy’s, Qdoba more than $50 million to create top-notch she takes the Mexican Grill, and Max’s New York Style learning spaces with the latest equipment; helm include See TRAVEL PLAZA page 2 implementing two strategic plans that invest increasing the in new programs, facilities, and faculty. academic pro- “Dr. Fitzpatrick has served the last 17 grams offered years as president of this institution and at Vaughn, de- brought us to this moment in our history veloping inter- Airport Press where we have experienced a transforma- national part- Airport News...... 2 Comic...... 16 tion that will ensure our long-term growth,” nerships and said Dr. DeVivo. “I am thrilled to be se- implementing Aviation News...... 9 Name That Plane...... 16 lected as president to continue the dynamic the strategic Dr. John Fitzpatrick Airline News...... 13 Focus on the Customer...... 19 transformation of this institution and work plan. That plan with our wonderfully engaged community calls for programs that are responsive to Cargo News...... 6 Names in the News...... 17 to achieve the goals set forth in our strategic economic demands, facilities and services April 2014 • Vol. 36 No. 4 plan.” that are the best Vaughn can offer, and a Dr. DeVivo earned an associate in arts faculty and staff who are committed to the from the University of Maryland, Munich, success of every student. Germany and a bachelor of arts in commu- 2 • April 2014 • Airport Press Metro Edition Airport News The frequent press conferences and other readers had the paper in their hands. bitual disinterest toward the press and lack THE MALAYSIAN inputs from government authorities revised A colleague of mine at Business Week of transparency.” AIRLINE STORY the story almost daily and they did so with- sent me an email with her blog attached; I am upset and disappointed that the fam- The Airport Press has not published an out any apparent facts. Each time I thought “Why Malaysia Will Say Almost Nothing ilies and friends of the victims had to suffer article about the travails of Flight MH370; I had an article ready to go, everything About the Missing Flight” businessweek. this way; to ride this emotional roller coaster not because it is not important and heart- changed. Since we are not a daily, I did not com and it began thusly; “Malaysia’s dearth with such tragic results. breaking news story but because the story want to create an article that would end up of communication about Flight MH370 isn’t - Joe Alba, Editor changed so often and so dramatically. being totally off the mark by the time our surprising given its governing coalition’s ha-

PORT AUTHORITY From Page 1 and continuity will serve the agency well as colonel from the Army in 2004. way up to manager we undertake $8 billion in capital invest- Mr. Bosco’s career at the Port Author- of airport services. had been named to the posts on an interim ments to help modernize our airports over ity includes various staff and operations Mr. Lawrence basis last year, following the departure of the next decade, including a new LaGuardia positions at the WTC and JFK and Newark received a bach- Susan Baer in July 2013 as director and a Central Terminal building, and bring them Liberty International airports, leading to his elor of science vacancy in the deputy’s position. into the 21st Century.’ position as general manager of LaGuardia degree from the The pair takes command of the Port Graduating in 1980 from the U.S. Mili- Airport responsible for the proposed $3.6 Florida Institute Authority’s airport operation in New York tary Academy at West Point, Mr. Bosco billion Central Terminal Building rede- of Technology and New Jersey, the nation’s largest, which served six years on active duty and 18 years velopment project. He currently serves as and an MBA from handled a record 112.5 million passengers in the National Guard and Reserve as an a member of the board of directors of the Dowling College in 2013 and spurred the regional economy Army offi cer and helicopter pilot. He was Queens Chamber of Commerce. on Long Island. A with more than 511,000 jobs, $26 million in part of Operation Desert Shield/Storm in the Mr. Lawrence began his career at the licensed pilot, he annual wages and $72 billion in economic Middle East and received a Bronze Star for agency in airport operations, working at La- also is an accred- activity. meritorious service in a combat zone. In the Guardia, Newark Liberty and JFK, before ited member of the Huntley Lawrence “The Port Authority is fortunate to have weeks following the 9/11 terrorist attacks, joining the properties and commercial de- American Asso- more than a half-century of agency experi- he also led his 553-member NY Army Na- velopment division to negotiate leases and ciation of Airport ence with Tom Bosco and Huntley Lawrence tional Guard battalion in providing perim- operating agreements at Newark Liberty. Executives and serves on the boards of both at the helm of the agency’s aviation depart- eter security for emergency workers at the That job led to a variety of positions in the the Newark Regional Business Partnership ment,’ said Port Authority Executive Direc- World Trade Center site, before retiring as a airport’s operations division, working his and Trinitas Hospital. tor Pat Foye. “Their leadership, experience,

TRAVEL PLAZA From Page 1 for auto repair service. • A beautiful 180-seat food court, featur- George Abi Zeid, president & CEO of The offi cial roster of retail stores is as fol- ing FREE Wi-Fi service and Flight Informa- Airport Plazas, says: “Customers have ac- Pizza. Visitors can also use a 7-Eleven con- lows; tion Screens. cess to great parking, food options, free Wi- venience store; a 24x7 drop off and pick up • Fuel: Sunoco Gas, Diesel (high speed), • Wendy’s (with a drive thru), Qdoba Fi and other amenities, such as a 24/7 dry dry cleaning service, a car wash, bank, auto CNG and Tesla electric chargers! Mexican Grill and Max’s New York Style cleaning pick-up and drop-off service and repair, Wi-Fi and fl ight information display • An incredible “long tunnel” automatic Pizza. fl ight information screens. The plaza will boards. A valet service is also available to Car Wash and auto repair. • The fi rst and only truck parking at JFK. be the hub of non-aviation activity at JFK employees for transportation to and from • A brand new 7-Eleven for your conve- • The Plaza is also in serious negotiations Airport.” their work places, when dropping their car nience. with a bank to be at the site. See Airport News page 4 Airport Press Spring Into airportpress.us

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From Page 2 was held at the Campus Center in Ballroom she had fas- Offi ce, where Ms. Guleria provided details A. Breakfast was served at 8:30 prior to the tened it before of her loss. “Fifteen minutes later I got a Airport Plazas constructs and operates sessions, and was sponsored by JFK Cham- heading to the call back that they had found it. I’m just so travel plaza facilities at airport locations ber of Commerce- Representatives from the checkpoint. thankful to everyone at TSA and especially throughout the US and has facilities either JFK Chamber of Commerce: Rudy Aus- Ms. Gule- the offi cer who turned in my ring.” already open or under construction at New- lander and Tom Kelliher were in attendance. ria, a resident When Ms. Guleria came in to pick up ark Liberty, JFK, Indianapolis and Ft. Myers Discussions began at 9:15am and ran of Pennington, the ring, 10 days after she had last seen it, and expansion plans for several more. until noon. Professor and Chairman of the NJ, removed “she was thanking us and hugging and kiss- Aviation Department, Jeanne Radigan, was her jewelry to ing us,” said Ofelia Ruiz, EWR’s Manager the moderator for this session. Offi cer Meredith Grillos go through the of Customer Service and Quality Improve- checkpoint at ment. “She was thrilled. And so were we.” A GOOD NEWS STORY AT Newark Liberty International Airport. Fortu- NEWARK AIRPORT nately a passenger in line spotted the ring on AIRPORT TO BE RENAMED the fl oor and handed it to Transportation Se- AFTER PRESIDENT DWIGHT TSA Security Offi cer is the heroine curity Administration Offi cer Meredith Gril- Lisa Farbstein and Joe Alba los, who was staffi ng the travel document EISENHOWER You hear so much negative stories about Offi cials in Wichita, Kansas., are moving Standing Left To Right: Joe Clabby CLPA, checking podium at the time. “When I saw the TSA from a media that just loves “bad it, I knew right away it was absolutely real,” to rename the city’s Mid-Continent Airport Jeanne Ratigan Farmingdale University news” that this is a welcome respite. This is said the three-year veteran TSA offi cer. “It after former President Dwight Eisenhower. Tom Kelliher JFK Chamber of Commerce, a story that is uplifting; and tells about the was beautiful. I know my diamonds and I’m If the name change is Rich Burkhardt American Airlines, Marissa “good news” that can happen when good sure the woman was very distraught.” She approved, Eisenhow- Von Welding Jet Blue, Robert Defrancesco people do the right thing. It is about the re- turned it into the TSA Lost and Found Of- er would join fellow CLPA, Joseph Pesce Air France - Seated turn of a very valuable diamond ring, found fi ce. former president Bill Left To Right: Theresa Rizzoto FAA, Barry by a TSA agent, and returned to the rightful “I was very upset when I went to put it Clinton, George H.W. Medwed KLM, James Fitzgerald TSA, owner. In addition, a thank you is in order to back on and it wasn’t there,” Ms. Guleria Bush, Ronald Reagan Robert Caton Prologis. the unidentifi ed passenger who initially dis- said. “I was upset that I took it off in the fi rst and John F. Kennedy in covered the ring on the fl oor and handed it to place. I’ve never had a problem like that be- having an airport named FARMINGDALE STATE the TSA agent. fore. The Gulerias immediately fi led a claim after them. COLLEGE HOSTS SECURITY The ring was a 25th anniversary gift from with TSA for the loss of the four carat dia- The name change her husband. When Navnett Guleria got on mond ring. When she and her husband re- General and will have to be ap- SEMINAR the airplane on Valentine’s Day and opened turned to the United States they called TSA’s President Dwight proved by the Federal A panel was convened at Farmingdale her purse to put the ring back on, she was Claims Offi ce, which recommended she D. Eisenhower Aviation Administra- State College to discuss the ongoing effort to understandably upset when it was no longer contact the Newark Airport Lost and Found See Airport News page 5 maxjimize aviation security. The discussion hooked onto her bracelet and watch, where Sunday, April 6, 2014 JFKJFK RotaryRotary Club’sClub’s5K5K RunwayRunway RunRun Tom Carmody Memorial Run at JFK International Airport ULD AND GALLEY CART For information, FAQ’s and travel directions please visit: www.jfkrunwayrun.org MAINTENANCE AND REPAIR Race starts promptly at 9:00 AM Rain or Shine Building 14 - JFK Airport Subject to Airport Security

• OPEN TO ALL CATEGORIES and AGE GROUPS CHEP Aerospace Solutions • WALKERS WELCOME; NO STROLLERS ALLOWED • FREE PARKING & COMPLIMENTARY BAG CHECK The world’s largest MRO network with 48 certified • ENTRY INCLUDES T-SHIRT, FRUIT, BAGELS, WATER and “TAKE AWAY BAG” repair stations at key airports - T Shirts are subject to availability for same day registrants; T Shirts guaranteed only to runners who register by March 23 JFK Station Manager - Kevin Malone • NUMBERS & TIMING CHIPS WILL BE DISTRIBUTED THE DAY OF RACE [email protected] 516-371-2892 RACE STARTS & FINISHES AT BLDG 14—JFK • QUESTIONS? CONTACT RUDY 917-945-8888 OR E-MAIL: EWR Station Manager - Anthony Corcione [email protected] or visit: WWW.JFKRUNWAYRUN.ORG [email protected] 908-282-1161 • NO STROLLERS, BICYCLES, SKATEBOARDS or PETS

ULD Supply and Management [email protected] CATEGORIES, FEES AND AWARDS • Top 3 Male and Female fi nishers in each of the following categories: 14 ULD Short Term Solutions [email protected] & UNDER, 15-19, 20-24, 25-29, 30-34, 35-39, 40-44, 45-50, 51-54, 55-59, chep.com/aerospace 60-64, 65-69, 70-79, 80 & over, Wheelchair • ONLINE REGISTRATION: @ WWW.ACTIVE.COM CLOSES AT 11:59 PM on April 4th • MAIL REGISTRATION: MUST BE RECEIVED NO LATER THAN April 10th • REGISTRATION FEES: General: $25 ; Students 18 years and under with Student ID: $20. Day of race registration for all runners: $30 • Medals awarded to the top 3 fi nishers in each category ALL PARTICIPANTS ARE ENTERED IN A SPECIAL DRAWING FOR ROUND TRIP AIRLINE TICKETS Airport Press Metro Edition • April 2014 • 5 Airport News From Page 4 ners of its seventh annual Quest for the Best tion before it can take effect. Awards for concessionaires at LaGuardia’s Eisenhower fans in Wichita began petition- Terminal B. ing for the airport name change last year, ac- The March 10 awards ceremony was held cording to the report. at Figs Restaurant in Terminal B and hosted by Wichita Mayor Carl Brewer said it was fi t- Lillian Tan, vice president and general manag- ting for the airport to be renamed after Eisen- er of MarketPlace Development, which devel- hower, who was a native of nearby Abilene, ops and manages the Food & Shops program. Kan. Auntie Anne’s was given the annual Quest “We looked at the man who led all Allied for the Best Award, which nets it a trophy and Forces in Europe and then went on to become $1,000 cash prize. The fi rst runner up in the president of the United States and his contribu- food category was Famous Famiglia; in the tions to this country,” Brewer told the network. retail category, it was InMotion Entertainment “He was a phenomenal man and president dur- Group. Most Improved went to Healthy Gour- ing some challenging times, and [naming the met in the food category and to Hudson News airport after him] was quite fi tting.” in the retail division. Au Bon Pain was given the Service Spirit Award. “First and foremost, I want to congratulate QUEST FOR THE BEST Auntie Anne’s and all of today’s winners,” says AWARDS ANNOUNCES Tan. “They have worked hard and deserve the WINNERS AT LA GUARDIA recognition. I also commend all of our Food Food & Shops has named its annual win- See Airport News page 6 April Events 9/11 Memorial 5K EXPO on March 27, 2014...please call Bob The second an- Arens at 631 831 5097 or Pete DiBenigno at nual 9/11 Memo- 203 313 9078 or come visit our table at the rial 5K Run/Walk is EXPO for more details! set for April 27. All proceeds benefi t the 9/11 Memorial. You can https://www. crowdrise.com/reg- istration/event_op- tions/3173

JFK AIR CARGO ASSOCIATION Save the Date JUNE 30, 2014 Lido Beach Golf Club, 255 Lido Beach Blvd, Lido Beach NY . Please save the date for the JFK Air Cargo Association’s fi rst annual charity golf outing. We are proud to announce that all proceeds will be donated to the Lustgarten Foundation For Pancreatic Cancer Research. You will have the opportunity to pre-regis- ter at our JFK Air Cargo Association 2014 Anthony’s Flowers Your Neighborhood Florist Est 1952, Family owned and operated Florist Serving the community & Airline industry for over 50 years! Flowers For All Occasions Fruit Baskets • Cookie Trays • Plants For Your Home or Offi ce • Specializing in Funeral Arrangements

126-14 Rockaway Blvd. South Ozone Park, NY 11420 (718) 529-1780 Fax: (718) 845-5767 All Credit Cards Accepted We Deliver - Flowers Sent Worldwide 6 • April 2014 • Airport Press Metro Edition Airport News From Page 5 UNITED UNVEILS NEW that United plans to put erty follows the airline’s construction of a into operation in 2018. 125,000-square-foot (11,613 square-meter) & Shops partners for their continued commit- HANGAR AT NEWARK The hangar, which hangar at Washington Dulles International ment to provide quality customer service to LIBERTY is designed to accom- Airport in 2013. our passengers. It’s our mission to deliver the The carrier invested $35 million to build modate Boeing 787 and United Airlines is the largest airline in the very best service to passengers every day and the 90,000-square-foot (8,361-square-me- Airbus A350-XWB aircraft, is expected to New York area, and currently offers nearly the Quest for the Best program helps to keep ter) hangar, which will be used to house and increase the airline’s maintenance capacity 400 fl ights a day from Newark Liberty air- the motivation and spirit at a high level.” perform maintenance on widebody aircraft by 33%. The new hangar at Newark Lib- port to over 150 locations worldwide. Cargo News BOOSTING WAREHOUSE full cases to each location. est to the worker, allowing products to be 5. Rely on radio frequency identifi cation picked faster. PRODUCTIVITY (RFID). RFID increases operational accu- KEITH BIONDO racy and effi ciency by providing greater vis- FEDEX FOUNDER DECRIES Achieving ware- ibility into critical process points, allowing house productivity real-time inventory management and coor- RISE OF PROTECTIONISM goals such as reduc- dination within the supply chain. FedEx founder, chairman and CEO Fred ing picking times and 6. Incentivize workers. Use data collec- Smith sounded the alarm during the World increasing throughput tion tools to track labor and benchmarking Cargo Symposium (WCS) Opening Plenary rates can be challeng- results against the norm. When workers regarding what he views as the culprit for ing. Chris Castaldi, know they are being measured, they typi- the slow growth of global trade: rising pro- Keith Biondo director of business cally improve their accuracy and pick/pack tectionism. In a speech similar to one he de- Publisher of development at Carl- rates. livered at the Journal of Commerce’s Trans- Inbound Logistics stadt, N.J.-based ma- 7. Initiate task interweaving. This strat- Pacifi c Maritime Conference last week, terials handling sys- egy reduces deadheading—the scenario in Smith urged attendees to urge their elected tems integrator W&H Systems, offers these which workers pick products and drop them offi cials to push for new trade agreements. tips for improving warehouse productivity. off at a dock, then return to the picking area “All of us may wish a return to the hal- 1. Use automated picking operations. without performing any useful tasks, such as cyon days of double-digit air cargo growth, Pick-to-voice or pick-to-light systems speed picking products for another order along the but the winds are not favorable,” Smith said. picking and reduce errors by quickly provid- way. “We at FedEx are fi rmly committed to ex- ing pickers information on item location and 8. Use advanced shipping notifi cation tolling the demonstrative benefi ts of world quantity. These systems eliminate the need (ASN). This documentation lets warehouse trade and pushing politicians hard to endorse to search for the item number and quantity managers know in advance when they can new trade agreements.” on a piece of paper. expect shipments to arrive. This knowledge Smith said if political leaders “do the 2. Try goods-to-person technology. These is crucial for planning suffi cient receiving right thing” regarding trade agreements, it solutions bring the items to be picked to the staff. could ensure a transformed and more inno- workers’ station so they don’t have to travel 9. Minimize touches by picking to a vative air cargo industry in the years ahead. all over the warehouse pulling items to fulfi ll shipping carton. Picking directly to the car- He said trade laws that could be considered orders. ton, rather than a tote, eliminates dedicated as protectionism are up 23 percent globally Fedex CEO Fred Smith speaking at the 3. Implement a Warehouse Control Sys- packing stations. To further reduce touches, since 2009. Argentina alone has passed 168 World Cargo Symposium measures during that period, he said. tem (WCS). Use these tools to handle pro- utilize print-and-apply labeling systems to shows that innovation and investment in cesses that can slow the performance of your print labels on the fl y, as well as in-motion “Over the last few years almost every trading nation has instituted policies that larger markets have been the main drivers warehouse management system. A WCS can weighing and manifesting equipment and in improving living standards and reducing control conveyors and sortation systems; automated sealing/taping stations. permit greater regulatory intervention in the trade processes—often justifi ed by overzeal- poverty levels around the world.” optimize picking and packing waves; send 10. Reorganize your warehouse. Place Smith said the WCS theme of “Transfor- pick information to voice-directed picking the most popular products in the most stra- ous security considerations,” Smith said. “Unfortunately, in many other cases, the mation through Innovation” is appropriate systems; and direct packing operations. tegic areas so workers can pick more effec- because air cargo is in the midst of profound 4. Consider tilt-tray sorters. These trays tively. Use a vertical automated storage and protectionism is overt and politically driven. History shows that protectionism—whatev- transformation that requires new ways of gently deliver items close to packing boxes, retrieval system that can be organized with thinking about the future, which he said is eliminating the need for workers to move the most frequently ordered products clos- er the justifi cation—stifl es competitiveness, innovation, and consumer choice.” History See Cargo News page 7

JFK INT’L AIRPORT CHAMBER OF COMMERCE Annual Ernie Davis Memorial JFK Scholarship Program Accepting Applications for the Fall 2014 Semester Deadline: June 5, 2014

Three scholarship distributions in the amount of $1,000 each will allow the Chamber to make a benevolent contribution to an employee or a son/daughter of an aviation industry employee working on or adjacent to JFK International Airport. For students who have been awarded a scholarship previously and wish to reapply for another year, a letter from the college registrar addressed to the JFK Chamber of Commerce stating their GPA is required A grade average not less than 80%, or an equivalent college GPA is required.

For Criteria for Eligibility: go to www.jfk-airport.org for details and to download application For information call Rudy at 718-551-1593 or e-mail [email protected] Airport Press Metro Edition • April 2014 • 7 Cargo News From Page 6 at www.youtube.com/watch?v=NkoOMGpOooE cargo is to provide incre- mental revenue for the unlikely to be analogous to the “golden age AMERICAN AIRLINES SEES airline without signifi - of air cargo” in the 1990s and early 21st cen- cant additional costs.” tury. CARGO EXPANSION Isom said the merger Cargo will “play a signifi cant role” in the is “bringing together merged American Airlines/US Airways, ac- TURKISH CARGO two complementary net- cording to American COO Robert Isom. works” that will allow RELEASED A Speaking to the IATA World Cargo American to fl y cargo “to PROMOTIONAL VIDEO Symposium in Los Angeles, Isom said the more locations than ever TNT Express announced the intended combination of the two merging airlines’ FILMED IN MILAN AS before.” In particular, he networks will create a “multiplier effect” en- Courtesy of American Airlines sale of its specialist fashion supply chain PART OF A MARKETING noted that the combined abling the effi cient transport of cargo world- business American/US Airways “provides more ser- CAMPAIGN wide—particularly to destinations in Latin vice than any other airline between the Unit- TNT Fashion Group B.V. offers supply Turkish Cargo, in an effort to build on America and Asia—in the bellies of the new ed States and Latin America with more than chain services for the fashion and lifestyle its rapid growth in tonnage and routes, has American’s aircraft fl eet. 900 weekly fl ights to more than 51 destina- industry, including warehousing, packing/ released a clever video as part of a new “We’re bringing in new payload-friendly tions in 18 countries.” repacking, distribution, retailing and e-ful- marketing campaign, “Globalize Your Busi- planes that will let us expand our available fi llment services. TNT Fashion Group B.V. ness.” capacity under the wing to carry even more employs 660 people. Belspeed is a fashion The video was fi lmed at the Teatro Tre freight than any time in our history,” Isom TNT LOOKS TO SELL and lifestyle logistics company in Belgium. studio in Milan, and took months of work said, noting that Boeing 787s with 28 cargo FASHION SUPPLY UNIT Netlog is one of Turkey’s largest logistics along with post-production. The video illus- pallet positions will be replacing 767s with TNT Fashion Group B.V. to a consortium and transport companies. trates the transportation of medicine, food, just 15 cargo pallet positions. formed by Belspeed and Netlog Group. The The new owners will retain the acquired commercial and valuable cargo through Cargo will be an “essential part of [the intended sale is subject to consultation of business as a separate legal entity. The sale a Rube Goldberg machine, a deliberately new American’s] success,” he said. “We the works council of TNT Fashion Group process will not affect the terms and con- over-engineered machine that performs a generate over $800 million in [annual] cargo B.V. and regulatory approval. The intended ditions of agreements with customers and simple task in a complicated fashion. revenue, and a signifi cant portion of that falls sale of the Dutch operations of TNT Fashion suppliers. TNT Express said no “material Italian director Tomaso Cariboni and directly to the bottom line … While every- (TNT Fashion Group B.V.) is part of TNT changes” in the workforce are expected as a Dutch art director Ben Moolhuijsen and his one knows that passenger airlines’ primary Express’ strategy to focus on core activities. direct result of the transaction. The transac- team worked for weeks to make the mecha- business is fl ying people to the places they The UK operations of TNT Fashion are be- tion is expected to be completed at the end of nism work. The Rube Goldberg machine need to go, we also are committed to the role ing integrated with TNT Express UK and the second quarter of 2014. shots were done at the studio in Milan, and that we play in the global supply chain and Ireland. Headquartered in Oldenzaal, the the exterior shots were done in Istanbul. logistics industry. The opportunity for us in Netherlands, Check out this innovative fi lm advertisement See Cargo News page 8 2 SERVICE LOCATIONS TO SERVE YOU BETTER! Oil Change Club ✃

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From Page 7 CHINA IMPORTS BECOMING A FACTOR IN FREIGHT OVERHAUL China’s growing appetite for fresh food and pharmaceuticals is prompting Shang- hai Pudong International Airport Cargo Terminal (PACTL) to take a bigger shot at the perishables market. The handling company’s coolers and freezers at Shang- hai Pudong Airport are adequate to handle present volumes, vice president Lutz Grze- gorz says, but good growth prospects in this segment have prompted management of the Sino-German venture company to draw up plans for a perishable center with ambient climate control capabilities. “I think in the coming years, pharma- ceuticals will continue their disproportion- ately high growth,” he says. Various drafts LOCKHEED MARTIN L-100 for the facility are ] under the microscope, FREIGHTER GETS UPDATED and Grzegorz hopes to have the planning WITH LM-100J process completed by the summer to com- mence construction, so the perishables Lockheed Martin plans to produce a center can be ready in summer 2015. In- civilian version of the C-130J Super terest in premium handling services is high Hercules. among PACTL’s clientele, 46 airlines in- Lockheed Martin has asked the US gov- cluding Lufthansa Cargo, Cathay Pacifi c, ernment’s Federal Aviation Administration Emirates, Air France-KLM, Air China and for a type design update for the Lockheed American Airlines. Martin Model L-382J, a civil-certifi ed vari- However, their appetite for elevated ser- ant of the C-130J Super Hercules. vice levels is hampered by their fi nancial That aircraft can carry more than 18 tons situation. Last summer, PACTL introduced (40,000lb) of cargo and is used by 15 na- a premium offering that features faster han- tions. The civil version will be marketed as dling times, dedicated staff and equipment the LM-100J. The last time Lockheed of- and the option for clients to use their own fered a civilian version of this aircraft was branding. The concept evolved out of com- in the early 1990s. Then it was marketed as munication within the handling fi rm as well the L-100 and many of these are now near- as with various clients on how to maximize ing the end of their useful lives. performance and service levels. “It is a modern answer to the existing, Prompted by some carriers, PACTL is multi-tasked L-100 airlift fl eet which is a looking into the possibility of tweaking the workhorse that has been a critical cargo offering into several modules that could be asset for 40 years,” says George Shultz, sold individually, but Grzegorz has reser- C-130 programs vice president and gen- vations about diluting it too much. Another eral manager. “Our customers and legacy service improvement launched in 2013 also L-100 operators tell us that the best re- struggled with market conditions. PACTL placement for an L-100 is an advanced ver- has been running road feeder service to al- sion of the same aircraft. The LM-100J is together 36 points in China, reaching as far that aircraft.”According to Lockheed, the west as Urumqi in Xinjiang province. updated aircraft will be faster, more fuel- effi cient and offer 33 per cent increased payload at a range of 2,500 miles. And it can operate with two, instead of three crew members. While the manufac- turer has not specifi ed the technological de- sign changes or improvements involved in the type update, it said the aircraft will per- form, “as a civil multi-purpose air freighter capable of rapid and effi cient transport of cargo”. The LM-100J is expected to serve the markets for bulk and oversize cargo, particularly to developing countries. More than 100 L-100s, the commercial variant of the fi rst generation C-130, were produced from 1964 to 1992. Many are still operated worldwide by commercial and government customers. Airport Press Metro Edition • April 2014 • 9 Aviation News WISCONSIN ASSEMBLY PASSES AVIATION TAX BREAKS Joe Alba Taxes matter; and it is no accident that Wisconsin currently enjoys an extremely low 3% unemployment rate. There are states that recognize the benefi t of lower tax rates and the control of expen- ditures. Wisconsin’s political leaders – in Reliable. Effi cient. Proven. both parties – are quick learners. Maintenance shop at Wisconsin Aviation The Wisconsin Assembly passed AOPA- facility in Green Bay. supported legislation that will save aircraft owners and operators millions of dollars on my along with a multi-billion dollar surplus CAS maintenance and repairs while keeping vital which the governor is using to lower prop- aviation jobs in the state. State assembly- erty and income tax rates; all of this along man John Bell thinks the aviation friendly with the already mentioned 3% unemploy- environment will not only preserve Wiscon- ment rate. Does that remind you of any state IS A FULL SERVICE AVIATION sin aviation jobs, but will draw more avia- in this area? tion industry fi rms to the state. I didn’t think so. The legislation, which passed 97-0, cre- COMPANY PROVIDING ates a state sales tax exemption for all parts and labor used in aircraft maintenance. The bill was previously approved by the State • Passenger Services Senate and now goes to Gov. Scott Walker for his signature. • Passenger Ramp Wisconsin is home to a vibrant aviation community. Gulfstream Aerospace Corp., • Cargo Warehouse Handling has a facility in Appleton and a Cessna Cita- tion jet service center is located in Milwau- • Cargo Ramp Handling kee. Others who spoke on behalf of the leg- Courtesy of Boeing islation include Wisconsin Aviation, a fl ight • Cargo facility management school, charter operator and maintenance NEXT- GENERATION 737 shop with facilities in Watertown, Juneau PRODUCTION INCREASES • Mail handling and Madison, NewView Technologies, an aircraft maintenance shop and Abe Weber, TO 42 AIRPLANES PER the manager of Outagamie County Regional MONTH Airport in Appleton. Weber represented the The fi rst Boeing Next-Generation 737 to Wisconsin Airport Management Associa- be built at the increased rate of 42 airplanes tion. per month rolled out of the factory in Rent- AOPA Great Lakes Regional Manager on, Wash. yesterday. The 737-800 will soon Bryan Budds testifi ed in November 2013 be delivered to Air Berlin and ultimately before the Assembly’s Ways and Means leased to Transavia France. Committee to explain the impact the tax The airplane will now undergo function- break would have on the state’s pilots and al, systems and fl ight testing over the next aviation businesses, and to urge support for three weeks before being delivered. the tax relief proposal. Budds met individu- Market demand remains strong for the ally and corresponded with key legislative Next-Generation 737, the world’s best-sell- leaders to build support for the bill. Overall, Wisconsin has a bustling econo- See Aviation News page 10

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Looking for an IT specialist near JFK for your business or home? Call Igor, an IT con- Contact: sultant with 16 years of IT management experience in the airline industry. Igor and his team have expertise in most areas of IT management, including: Phil Jensen Computer/ server/printer/hardware. Windows OS/Software installation and repair. Data migration and recovery. Password recovery. Director of Sales and Marketing Virus and malware removal Server and network installation Tel: (718) 880-3436 Cisco & SonicWall: Firewall/Router/Switch/Call manager confi guration and support Email Exchange and Citrix XenApp installation and maintenance Phone: 917-922-8729 Email: [email protected] visit our website at www.casusa.com 10 • April 2014 • Airport Press Metro Edition Aviation News From Page 9 performances in the U.S. in 2015 will also be announced as ing commercial jetliner. Since 2010, production has risen confi rmed. about 33 percent, from 31.5 to 42 airplanes a month. As previously announced, the production rate is scheduled to US AVIATION SEES THREAT AS increase to 47 airplanes a month in 2017. WORKFORCE AGES US aerospace and aviation industry leaders warned law- WHEN PIGS FLY makers that a coming wave of retirements in an older work- force could hurt both sectors and create safety issues unless our education systems encourage and nurture more young people qualify for those jobs. Boeing, for instance, expects a large percentage of its US workers to retire in a few years and does not see a ready pool of replacements, said Dennis Muilenburg, president and chief operating offi cer. “If we look at the demographics of our workforce across Boeing and much of the aerospace industry, about 50 per- cent of our top engineers and mechanics will be eligible to retire over roughly the next fi ve years,” Muilenburg said at a US Senate Subcommittee on Aviation Operations, Safety, and Security. BREITLING JET TEAM TO FLY FOR The Senate panel met to consider what the government THE FIRST TIME EVER IN THE UNITED can do to maintain the positions of the US aerospace and aviation industries as global competitors advance. Work- STATES force development, regulatory issues and the need for more The Largest Civilian Aerobatic Display Team Arrives modern infrastructure were among the topics discussed. Stateside in 2015 The Federal Aviation Administration, responsible for Breitling, the Swiss watch manufacturer is honored to the safety and regulation of US civil aviation, also faces a announce that the Breitling Jet staffi ng crisis, a union offi cial said. “One third of the (FAA) Team will be performing in the workforce, including controllers, inspectors (and) systems U.S. for the fi rst time ever in specialists are eligible to retire,” said Edward Wytkind, pres- 2015. The prestigious aerobat- ident of the Transportation Trades Department at AFL-CIO. ic display team is the fi rst and “This is unsustainable and must be addressed because largest of its kind; comprised we believe it’s going to not only impact operations for the of seven L-39 C Albatros jets airline industry, but also the safety of the system as you see that can reach speeds of up to this brain-drain of high quality people retiring and we’re not 565 mph, and have fl own across 36 countries all over the hiring and replacing them fast enough. A vibrant U.S. airline industry is critical to U.S. eco- world to-date. Making the situation more worrisome is the lack of en- nomic growth and job creation, but the aviation industry is “I am very excited that the Breitling Jet Team will fi nally gineering focus in our schools and universities and the di- currently subjected to 17 different federally imposed taxes. perform in the United States,” said Breitling USA President minishing math and science scores of US K to 12 students Today, U.S. airline passengers pay $63 in federal taxes on a Thierry Prissert. It is a costly investment to support this Jet compared to other countries. “You would think” said Wyt- typical $300 domestic roundtrip ticket, or 21% of the ticket Team and I am grateful that our headquarters in Switzer- kind, “that in a weak job market, young people would be price. land value Breitling’s involvement in the American world of clamoring to get into areas where there is work.” That amount will increase in July when the TSA passen- Aviation enough to share the Breitling Jet Team with us in Encouraging science, technology, engineering and math ger security tax more than doubles from $2.50 to $5.60 per the United States.” (STEM) education for US children at an early age could help one-way trip, costing customers more than $1 billion an- The precision and skill demonstrated by the team person- create a pipeline of qualifi ed engineers, the offi cials said. nually. What’s more, as part of the president’s 2015 budget ifi es Breitling’s ties to aviation. Since developing onboard “We have about 4 million children entering kindergarten proposal, the taxes paid on that $300 ticket would jump to chronographs for airplane cockpits, including World War II this year. At current rates, that would produce about 60,000 $77 or 26% of the total ticket price. propeller-driven fi ghter planes. to 70,000 engineers at the end of college,” Muilenburg said. Join us in telling Washington to stop going hog wild and The Breitling Jet Team will perform at the world-famous “That’s not even enough to satisfy the aerospace industry, let that you’ll support more taxes when pigs fl y! EAA AirVenture Oshkosh and then also at the National alone all sectors that need engineers.” Championship Air Races in Reno. Additional air shows and See Aviation News page 12

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9LVLW RXU ZHE VLWH IRU RXU FRPSOHWH SURPRWLRQDO ZZZKRWHOSHQQFRP SDFNDJHV DQG UDWHV Airport Press Metro Edition • April 2014 • 11 TERMINAL 4 SAFETY CULTURE – OUR COMMITMENT TO YOUR SAFETY JFKIAT TERMINAL 4 SAFETY CULTURE TAKES NEW STRIDES IN 2014…. In order to bolster the The Safety Employee of the Year winners will be popular Safety Employee recognized and presented with their award at a of the Month award, luncheon ceremony in early 2015. JFKIAT has announced a new Safety Employee of JFKIAT Terminal 4 Employees who would like to the Year Award, which present a safety suggestion or commendation offers cash prizes of should email [email protected]. $1,000, $500, and $350. Together, WE hold the Key to OUR SAFETY The Safety Employee of the Year Award, along with its signifi cant cash prizes, will take our commendation program to the next level and will highlight members of the JFKIAT community who truly understand what our safety culture means.

Being a safety advocate is simple: one may be selected for an act that supports the Safety Culture, by nomination from their management, or by making a signifi cant safety suggestion.

“The program aims to encourage every JFKIAT Terminal 4 employee to present safety suggestions FEBRUARY SAFETY AWARD RECIPIENT that enhance and promote the Safety Culture. Employees keep a sharp lookout for hazards, write up suggestions, and show that safety is Safety Employee everyone’s focus,” says Barbara Margulis, Vice of the month of President of Safety for JFKIAT. February – The criteria for selecting the Safety Employee Corey Clarke of of the Year Award include: • Saving a life or preventing an injury Swissport On February 11, 2014, Corey Clarke of SWP • Preventing an accident jumped into a runaway (driverless) vehicle • Making an extra effort to improve a safety on the ramp and stopped the van before an condition or correct a hazard accident could occur. Corey’s quick thinking, prompt action, and safety commitment averted • Being a strong advocate for safety possible employee injuries, building, and aircraft • Consistently maintaining good safety damages. practices Corey Clarke received a $75.00 Gift Card for his action. • Increase employee safety awareness Thank you Corey and CONGRATULATIONS! • Demonstrate safety leadership

For Safety Commendations and Suggestions, please email: [email protected] 12 • April 2014 • Airport Press Metro Edition Aviation News From Page 10 load factor for December 2013 reached The airline industry is lending its support “The same compromise will be tabled to 84.4%. Domestic load factor was 85.1%; the for the new legislation. Airlines for Ameri- the plenary, I am almost sure, where there international load factor for December came ca, an industry trade group, argues that the should be a majority because the industry and to 82.9%. USDOT’s current regulations unfairly pro- transport committees will be in favor,” Liese hibit the airlines and travel agents from fully said in an interview. He said his political LEGISLATION CALLS FOR disclosing all of the government charges, group “overwhelmingly” supports the deal. MORE TRANSPARENCY IN “thereby masking the excessive federal tax AIRLINE TICKET PRICES rate on the cost of air travel.” JAPANESE SCHOOL TO Hidden in the cost of airline tickets are FOREIGN-AIRLINE SEND MORE STUDENT PASSENGER TRAFFIC government add-ons for everything from se- AVIATORS TO GRAND IN 2013 MATCHES 2008 curity fees to airport departure taxes. EXEMPTION FROM EU Those charges can be substantial, but CARBON CURBS HITS FLAK FORKS OVER THREE YEARS LEVELS passengers may not be aware that they ex- The European Union’s plan to exempt for- The University of North Dakota and Ja- It took a long 6 years but the US Dept. ist. However, a new bill introduced in Con- eign fl ights from its emission curbs through pan’s Tokai University this week inked a of Transportation’s Bureau of Transporta- gress would require airlines to list all gov- 2016 ran into opposition by an EU commit- three-four year extension to a successful tion Statistics (BTS) reported that 743.1 mil- ernment fees in their airfare advertisements, tee, forcing supporters to scramble for allies collaboration that the two schools launched lion passengers were transported by US air- to make the cost of fl ying more transparent. before a more important verdict next month. eight years ago. lines in 2013, the highest annual total since The legislation would reverse U.S. Depart- The European Parliament’s environment “This is very exciting for us,” said Chuck 2008’s 743.3 million passengers. 2013’s to- ment of Transportation regulations enacted committee today in Brussels rejected a deal Pineo, executive vice president of the UND tal passenger number was a 0.9% increase two years ago that changed the way airlines meant to avoid a global trade war by sparing Aerospace Foundation, which administers year-over-year from 2012’s 736.7 million advertised their fares. Currently, the gov- carriers ranging from Delta Air Lines Inc. to this and several similar international train- passengers. Domestic passengers reached ernment fees are lumped together with the Air China Ltd. the need to pay for emissions ing contracts. “We signed our fi rst agree- 645.6 million for the year, up 0.5 % year- base airfare to refl ect the overall ticket cost. from fl ights into and out of the EU for an ex- ment with Tokai University in Nov. 2005, over-year. International passengers reached Sponsors of the new legislation want all tra four years. The full EU assembly is due and since then more than 200 Tokai students 97.5 million, up 3.3% from 2012. government-imposed fees broken out sepa- to vote on April 3 on the compromise, with- have gone through our program, many now Full-year 2013 load factors all set new rately from the airfare to give passengers a out which international fl ights could face the back in Japan working for airlines.” record annual highs, with the systemwide full picture of the cost of their ticket. European emission caps now. Peter Liese, a The latest contract was signed by UND (domestic and international) load factor “We need transparency so that people German member of the EU Parliament who John D. Odegard School of Aerospace Sci- reaching 83.1%; the domestic load factor know exactly what they’re paying for,” U.S. negotiated the compromise with governments ences Dean Bruce Smith and Tokai Univer- hit 83.5% and the international load factor Rep. Frank LoBiondo, one of the sponsors earlier this month, predicted the full 766-seat sity engineering Dean Katsumi Hiraoka. peaked at 82.3%. of the bill, said in an interview. “People may assembly would swing behind the accord. He Other dignitaries present included UND Record-high passenger load factors for mistakenly think that the airlines are taking is a member of the European People’s Party, President Robert O. Kelly, Tokai Aviation December were also set. The system-wide it all.” the Parliament’s biggest faction. See Aviation News page 13

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From Page 12 the UND aviation program. We hope to con- four-year agreement had two classes a year “Next month, we expect 45 students in Department Chair Keiji Shibata, and Dai- tinue this relationship.” of about 20 students each. Tokai students are our aviation program at Tokai; of those, saku Noma, a UND Aerospace alum who is This is the third agreement made be- in Grand Forks for approximately 15 months we’ll send 40 to UND,” said Shibata. on Tokai’s Aviation Department staff. tween the schools which fi rst started work- while training to become commercial pilots. “We’ve also asked the Japanese government “We appreciate this collaboration with ing together in 2005. As part of the renewed When they leave UND Aerospace, they to establish a new scholarship program to UND,” Hiraoka said. “We now have 160 pi- agreement, Tokai University students attend have both their U.S. Federal Aviation Ad- support aviation students because there’s a lots with jobs in airlines who went through UND aerospace for 15 months while train- ministration (FAA) certifi cate as well as their rising demand for pilots. Our students who ing to become commercial pilots. The fi rst Japan Civil Aviation Bureau credentials. go to UND do very well.” Airline News JETBLUE: NEW UNIVERSITY sity, the airline’s Orlando-based training rector of the training campus. Warren Chris- long-time ex fl ight attendant from another campus, is repeated forty-four times per tie. Just a few minutes into orientation many carrier, leans over to me and asks, “Why CENTER BUILDS year. Nearly every new JetBlue crew-mem- of the Baby Blues are already “drinking the can’t every company be like this?” CORPORATE CULTURE ber, from pilots to ramp agents to executives, Blue Juice”. The term is used often and with Long before it launched in February It is way too early to be up; hot coffee and will begin their tenure here. pride. As I sat and let the juice soak in, a See Airline News page 14 upbeat pop music, ranging from Kings of Joining the group are senior members of Leon to P!nk, has the crowd buzzing, despite the leadership team, often including CEO the early hour of 7:30AM. I look around and Dave Barger. The high level executive are think I must be the only drowsy person in the there to discuss and “tell stories” initially auditorium, about the airline’s culture, but soon the talk but soon I too branches out into history, customer service,    




  
 am swept up and strategy talks about the carrier’s future. 
 

 





 

 
 in the energet- The honest and transparent reveal of what ic vibe. This would appear to be very confi dential and de-   

 


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 morning for At various points around breaks, new the fi fty new hires would rush up to the stage to take self- 


 
   

























 
JetBlue crew- ie’s with the executives. It quickly becomes member’s ca- clear that this airline is different from most reers. businesses in America, let alone most air-  
 
 
  
 
 Warren Christie Director This scene, lines. of JetBlue University with located at Jet- “All the new hires, regardless of position, graduate . Blue Univer- are referred to as Baby Blues” said the Di-

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CEO and British Airways franchisee Comair Ltd. ordered eight founder David Neeleman prophetically remarked “It’s not transit passengers” Boeing Co.737 Max 8 airliners in a deal that will make the fl ying their twice- just the TVs and the leather seats, it’s our service…and you carrier the fi rst African customer for the re-engined narrow- can’t just stand up and say you are going to have great ser- daily service from body model. Narita to JFK start- vice. It is not that simple.” The planes, with a combined list price of $830 million and ing March 2014, as offering 14 percent lower fuel consumption than current sin- well as their fl ights KOREAN AIR MAKES MAJOR A380 gle-aisle models, will be delivered from 2019 through 2021, to Boston and San STRATEGY IN USA the Johannesburg-based airline and Chicago-based Boeing Francisco. Through said. Comair’s 25-plane fl eet is comprised of earlier versions Korean Air is adding a second A380 fl ight from JFK in this code share, JAL of Boeing’s 737, the world’s most widely used airliner. The May, making it the only airline serving both coasts with dou- ticket holders will purchase of the 737 Max 8s, which will be equipped with the Yoshiharu Ueki President of JAL ble daily A380 fl ights to Asia. Korean Air currently offers be able to connect Leap-X engine from General Electric Co. CFM Internation- double daily A380 fl ights from Los Angeles and daily A380 to a host of U.S. cities covered by JetBlue including, Long al venture with Safran SA, are part of Comair’s effort to cut fl ights from New York. Beach, Houston, Orlando, and New Orleans. jet-fuel usage while adding destinations to a route network The airline also fl ies out of ten other US cities. JAL indicates that this move is part of its continued efforts serving southern Africa and Indian Ocean islands. “We have the most competitive service for the US busi- “to provide its customers with greater convenience through “The aircraft is the best way to manage fuel consump- ness traveler to south-east Asia and Korea,” said John Jack- expanded network within the U.S..” It fi rst established its tion,” Comair Chief Executive Offi cer Erik Venter said in son, Korean Air’s vice president of sales and marketing for codeshare cooperation with JetBlue in 2012 to increase its an interview in Johannesburg. The fuel bill will be about 1.8 the Americas. “When you combine our A380’s comforts East Coast coverage, and now uses the JetBlue network for billion rand ($170 million) this year, and “we have to stay with our schedule and service, we offer a strong value prop- greater market penetration from coast to coast. ahead of costs.” Since 2005, Comair has cut fuel consump- osition and travelers are responding very well.” Jackson says tion 28 percent and wants to deepen the reduction to 42 per- Korean Air’s A380 is the industry’s most spacious with a cent by 2020, he said. UNITED SEES NEW AIRCRAFT total of 407 seats and an upper level dedicated solely to the Comair rose 2.5 percent to 4.10 rand at the close in Jo- business class traveler with 90 full fl at sleeper suites. ACQUISITIONS AS THE ROAD TO hannesburg. The stock has gained 30 percent this year, valu- Korean Air’s schedule is also a plus, Jackson said, with FUTURE GROWTH ing the company at 1.81 billion rand. travel times often the quickest to south-east Asia from Amer- United Airlines sees a wave of next-generation jets as the ica. “We have the easiest and fastest connections to SE Asia key to unlocking more international routes, thanks to a mas- through the world renowned Incheon International Airport. JETBLUE CODESHARE WITH JAL sive order book for both the Boeing 787 and Airbus A350. “Take for example, Houston, our newest market. Our Shortly after American Airline’s announcement that it “These are the early days of a substantial fl eet renewal” Matt fl ights to Singapore will be three hours shorter than our was breaking off its frequent fl yer and interline partnership Miller, United’s Managing Director, Japan and Pacifi c Sales. closest competitor. And our service to Vietnam will be any- with JetBlue this March 15, oneworld partner JAL has just “We’ve al- where from four to 15 hours quicker,” Jackson pointed out. announced it will increase its codeshare cooperation with ready taken deliv- Korean Air announced service to Houston starting in May, the trend-setting low-cost carrier. ery of nine Boe- originally with a four fl ights per week schedule. Starting March 30, 2014, the number of JAL codeshare ing 787s, we have According to Jackson, the response was so strong that the fl ights on U.S. domestic routes operated by JetBlue will in- 56 more on order airline will now launch with daily service from America’s crease, with a total of sixteen fl ights or fl ight pairs appearing plus 35 of the Air- fourth largest city. on their schedule starting March 30. bus A350-1000… JAL indicates that this additional cooperation with JetBlue so our combined United next-generation Courtesy of United Airlines order book on next-generation SAVE THE DATE! widebody aircraft far exceeds even the number of current widebodies that we fl y and we see lots of new opportunities The Queens Air Services Development Office (ASDO) in the international area and the ability to service those from will host its 32nd Aviation Networking Event a widebody perspective has to do with our fl eet planning” Miller adds. “The A350 is designed to replace our Boeing on Friday, May 9th, 9:00 AM - Noon 747s in time, and the Boeing 787s, the -8 and the -9, are QUEENS @ really our Boeing 767 and Boeing 777-200 replacements.” AIR SERVICES United’s fi rst Boeing 787-9 will begin fl ying in the middle DEVELOPMENT Russo’s on the Bay of this year, racking up a few months of domestic US routes OFFICE 162-45 Cross Bay Boulevard Howard Beach, NY 11414 before moving onto the transpacifi c trek between Melbourne In this “reverse” trade show, Aviation and Los Angeles from October 28. But its A350-1000s – the largest member of the Airbus A350 family, designed to seat Buyers, Major Contractors and around 350 passengers in a three-class layout – won’t start Technical Assistance Advisors staff arriving until 2018. tables, while Registered ASDO Vendors and Service Suppliers visit AMERICAN AIRLINES USES PAST each table, sharing information AND PRESENT HOLLYWOOD STARS on products and services that are FOR TRANSCONTINENTAL MARKET As competition in the United States transcontinental avi- available locally. ation market heats up, American Airlines is running a new It’s like making 40 sales calls in one advertising campaign highlighting its decades of service on morning! these routes. This event is Free of charge, In a campaign that began on websites of entertainment trade publications in January and in consumer publications however, reservations are required. earlier this month, the airline and New York and Dallas of- Please call (718) 244-6852 or e-mail us at [email protected]. fi ces of its agency, McCann Erickson, part of the Interpublic See Airline News page 15 Airport Press Metro Edition • April 2014 • 15 Airline News From Page 14 of a buildup by Delta will reduce the company’s projected capacity expansion includes a new storage area at Ataturk profi ts. International Airport . “It’s a good company; my sense is that it will be nicely Opened in September, it includes a 10,500 square meter profi table for the foreseeable future,” he said. area built at the end of runway 06/24. It is able to contain 33 Delta has been growing its presence at Seattle-Tacoma Unit Load Devices, cold storage for 56 ULDs and a further Airport as a gateway to Asia, assisted, paradoxically, by a 1,000 square meters for mail. strong codesharing and frequent fl yer partnership with Alas- ka. Delta now fl ies to six international destinations from Se- SPICEJET ENDORSES BOEING 737 attle, and it begins service to London Heathrow at the end of this month and Seoul and Hong Kong in June. That means MAX 8 WITH $4.4BN ORDER Delta will be offering approximately 2,500 seats on interna- The order, previously listed as unidentifi ed on the Boeing tional fl ights out of Seattle each day. Orders & Deliveries website, is valued at $4.4 billion at list But the buildup goes beyond that. In a March 4 presenta- prices. “SpiceJet greatly values the ties we have built over tion at the Raymond James Financial Institutional Investors the years with Conference, CFO Paul Jacobson referenced Delta’s plans to Boeing. turn Seattle not just into an international gateway, but also “The Boe- the H-word: a hub. ing Next-Gen- Celebrity Flights A double-page print ad for American eration 737 Airlines featuring Grace Kelly and Julianna Margulies aircraft, the Group of Companies, focus on American’s being the fi rst TURKISH AIRLINES CONFIRMS IT mainstay of the United States airline to offer both eastbound and westbound IS ‘CONSIDERING’ LEASING FIRM’S fl eet ever since nonstop transcontinental fl ights, in 1953. It features glam- AIRBUS A380 OFFERS SpiceJet start- orous actors who were and are the carrier’s passengers on Turkish Airlines is considering leasing the Airbus A380, ed operations, these routes, including Grace Kelly, Gregory Peck, Julianna the airline has confi rmed to Air Cargo Week. have vindicated Margulies and Neil Patrick Harris. The Turkish carrier has received offers for the A380 from our choice by Since January, American has introduced fl ights on new several leasing companies, which it hasn’t named, and the their endurance, Airbus A321 aircraft from Kennedy International Airport in airline’s board is considering its decision regarding the dou- Courtesty Of Spicejet reliability and New York to both Los Angeles International Airport and San ble-decker. The airline’s cargo company, Turkish Cargo, is cost effective- Francisco International Airport; its summer 2014 schedule expanding its capacity and in September it started fl ying to ness,” said S.L. Narayanan, group chief fi nancial offi cer for will include 13 fl ights daily on the Los Angeles route and Singapore and it increased its fl ight frequency on its Dubai The Sun Group. fi ve to San Francisco. route, then in October it increased the number of its fl ights “The induction of Boeing 737 MAX will further modern- The new fl ights all feature three classes of service. Of the to Algeria. ize our fl eet, improve customer experience, and ensure that fi ve airlines serving these transcontinental routes — the oth- Turkish Airlines did not comment on whether it would we operate the most effi cient fl eet well into the future.” The ers are Delta, United, JetBlue and Virgin America — Ameri- want an A380 that has a higher maximum take-off weight, 737 MAX brings the most advanced engine technologies to can is the only carrier to do so. The fi rst-class cabin on A321 like British Airways, for an enhanced cargo capacity. Neither the world’s best-selling airplane, building on the strengths of transcontinental fl ights has 10 fully lie-fl at seats, while the would it confi rm how many A380 it may lease. Turkish said: today’s Next-Generation 737. business-class cabin has 20 fully lie-fl at seats; there is also “The leasing companies are making their offers to us and we The 737 MAX incorporates the latest-technology CFM in-fl ight Wi-Fi and in-seat entertainment throughout the en- are fi xing our decisions considering those offers. Further- International LEAP-1B engines to deliver the highest effi - tire aircraft. more, there is no fi xed board decision of Turkish Airlines ciency, reliability and passenger comfort in the single-aisle JetBlue, which has not offered premium-class service yet concerning the lease of A380 aircrafts.”Turkish’s recent market. on transcontinental fl ights since its start-up in 2000, in June will introduce new “Mint” service on these routes featuring a 22.3-inch-wide seat that will convert into a fully lie-fl at bed, with rates far below its competitors’. Michael Derchin, an airline analyst for CRT Capital, said in an email that the transcontinental routes American is pro- moting in its advertising are two of the carrier’s “most im- portant.” DELTA TAKES ON ALASKA IN SEATTLE Alaska Air Group is a U.S. airline success story, having recovered from a string of miserable, image-tarnishing fi - nancial and operational years in the previous decade to become one of the industry’s steadiest and most highly regarded per- formers. Now the parent company of Alaska Airlines and Horizon Air Delta Seattle Hub is being tested again, this time on its home turf, in a Seattle battle that could see Delta challenge the carrier on corporate con- tracts and push Alaska Airlines into deeper ties with Ameri- can Airlines. The battle also could become a test of the abil- ity of a smaller network carrier to compete against the airline goliaths that consolidation has created. “One could argue that they are potentially in the crosshairs of a Delta onslaught,” said Michael Linenberg, a Deutsche Bank analyst who recently downgraded the group’s stock, anticipating that an oversupply of Seattle capacity as a result 16 • April 2014 • Airport Press Metro Edition Name that Plane The aircraft in this month’s contest fl ew its’ fi rst mission in 1998 and was fi rst aircraft ever built to increase capabili- March Name that Plane Whozit March ties by the nose section and wings being stretched. For the fi rst time in my eight year stint as editor, we did not have a correct entry for the monthly contest. The super constellation was an unlucky airplane being built at a time that the Boeing 707 was ready for launch. So the lifetime of the L1049 was cut short by jet travel. In 1950 Lockheed had repurchased the XC-69 Constella- tion prototype from the Hughes Tool Company. The XC-69 however, was equipped with four Pratt & Whitney R-2800 radial engines instead of the Wright R-3350s used on pro- duction models (Lockheed had made that installation on the prototype to test the R-2800 as a possible engine option for the L-049). April Name that Plane Eastern Air Lines ordered 10 aircraft, while Trans World Airlines (TWA) followed with an order for 14. The L-1049 had some 550 improvements and modifi cations compared to the L-749, including greater fuel capacity, rectangular win- they became engaged in combat with fi ghters of Jagdstaffel dows, larger cockpit windshields and improved heating and 11, led by Manfred von Richthofen, the “Red Baron”. A pressurization. newcomer to combat Brown’s school friend, Lt. Wop May, The L-1049C had a higher cruising speed and climb rate had been instructed to stay clear of any fi ght and watch. May of its’ competitive aircraft. Although still lacking the range of noticed an enemy pilot doing the same thing. That pilot was the DC-6B, the L-1049C was now identical in performance the Red Baron’s cousin, Lt. Wolfram von Richthofen, who to the Douglas and could carry a larger payload. The wings had been given the same instructions as May. of the new model were strengthened, cabin soundproofi ng May attacked Wolfram and soon found himself in the was increased, and the landing gear retraction system was Iberia 1049Gs continued to fl y Madrid-Santa Maria-Ha- vana weekly until 1966. main fi ght, fi ring at several fl eeting targets until his guns improved. jammed. May dived out of the fi ght, and Manfred von Rich- A freighter version, the L-1049D, fi rst fl ew in August The winner of last month’s Whozit is Lt. Dan Carbonaro (PAPD RET.) thofen gave chase down to ground level. Brown saw May in 1954. It had two cargo doors on the left side and a reinforced trouble and dived steeply in an attempt to rescue his friend. magnesium fl oor as used on the R7V-1 military variant of the The person in the March Airport Press “Who is it” is Cap- tain Arthur Roy Brown. His attack was necessarily of fairly short duration, as he was L-1049B. The L-1049D could carry a 36,916 lb (16,745 kg) obliged to climb steeply to avoid crashing into the ground, payload and had a volume of 5,579 ft³ (158 m³). Captain Arthur Roy Brown, RNAS (23 December 1893 – 9 March 1944) was a Canadian World War I fl ying ace. losing sight of both Richthofen and May. Over 100 L-1049G aircraft were ordered by sixteen air- What happened next remains controversial to this day, lines. The L-1049G fl ew on December 17, 1954 and entered The Royal Air Force offi cially credited Brown with shooting down Manfred von Richthofen, the “Red Baron”, although but it seems highly probable that Richthofen turned to avoid service with TWA and Northwest in 1955. The nickname Brown’s attack, and then, instead of climbing out of reach “Super G” (fi rst used by TWA) was later adopted for the L- it is in fact unlikely that Brown fi red the bullet that caused his death. of ground fi re and prudently heading for home, remained at 1049G. low altitude and resumed his pursuit of May, who was still The fi rst airline in Latin America to operate Super Con- What is less well known is that Brown never lost a pilot in his fl ight during combat, a rare distinction for an air unit zig-zagging, as he had not noticed that Richthofen had been stellations (L-1049E and L-1049G) was Cubana de Avi- momentarily distracted. It should be noted that it would have ación, placing them in service in its Havana-Madrid, New commander of that war. This was due largely to his demands for a “breaking in” period in which new pilots fl ew over the been physically impossible for Richthofen to have done this York and Mexico City routes. Other Latin American airlines had he already received the wound from which he died. May with Super Constellations were Línea Aeropostal Venezo- fi ghts just to see how they worked. On the morning of 21 April, No. 209 was on patrol when and Richthofen’s route now took them at low level over lana, Avianca, Real Transportes Aéreos, and Varig. some of the most heavily defended points of the Somme. Australian Army machine gunners on the ground fi red at Richthofen, who eventually crashed near the Australian trenches. Upon viewing Richthofen’s body the following day, Brown wrote that “there was a lump in my throat. If he had been my dearest friend, I could not have felt greater sor- row”. His initial combat report was that the fi ght with Rich- thofen was “indecisive” - this was altered by his command- ing offi cer to “decisive”. In any case, Brown was offi cially credited with the kill by the RAF, shortly after receiving a Bar to his DSC, at least partly in recognition of this feat. Nine days after the combat with von Richthofen, Brown was admitted to hospital with infl uenza and nervous exhaus- tion. In June, he was posted to No. 2 School of Air Fighting as an instructor. He was involved in a bad air crash on 15 July, and spent fi ve months in hospital. He left the RAF in 1919 and returned to Canada where he took up work as an accountant. He also founded a small airline and worked for a while as editor of Canadian Avia- tion. When World War II started, he attempted to enlist in the Royal Canadian Air Force, but was refused. He instead entered politics, losing an election for the Ontario legislature in 1943. He later purchased a farm near Stouffville, Ontario. He died on 9 March 1944, of a heart attack, in Stouffville, Ontario shortly after posing for a photograph with a current fl ying ace, George Beurling. He was 50 years old. Airport Press Metro Edition • April 2014 • 17 Security News Names in the News ALASKA AIR CFO SAYS the JP Morgan Transportation and Indus- running just 700 daily seats out of Seattle a trials Conference last week. year ago, he said. COST MANAGEMENT WILL “Can you successfully compete with a But just because Delta is bigger, that KEEP IT COMPETITIVE large carrier entering your markets?” he doesn’t mean its costs are lower or that its Alaska Airlines’ smaller size and lower posed in a rhetorical question. “And the service is better, he said. costs will help it stay competitive against answer to that is, ‘Yes, unequivocally so.’ ” FAA veteran returns to head William J. rising pressure from Delta Air Lines in the Delta’s presence in Seattle has been ris- Hughes Technical Center in Egg Harbor Seattle market. That’s the message from ing fast, and by July the Atlanta-based car- Township Alaska Air Group Chief Financial Offi cer rier will have roughly 3,200 seats daily out Brandon Pedersen, who focused on the ris- of Sea-Tac, versus 11,000 for Seattle-based ing competition during a presentation at Alaska Airlines, Pedersen said. Delta was See Names in the News page 19

Courtesy of USCB CUSTOMS AND BORDER PROTECTION NAB Take Your Career to the Next Level: COUNTERFEITER AT JFK U.S. Customs and Border Protection (CBP) Vaughn Master’s Degree in Airport Management Offi cers at John F. Kennedy International Air- port seized 1,213 counterfeit $100 dollar bills. CBP Offi cers selected Marlon Williams Rodri- With a master of science degree in airport management guez Ezeta for a random baggage examination. from Vaughn College, you’ll gain the skills you need to Rodriguez Ezeta, 21, was returning from Lima, succeed in today’s airport industry. Peru and presented one checked suitcase for in- spection. One of the only programs of its kind in the Northeast, During the examination of his checked bag, Vaughn’s master’s program was created for the airport the offi cer removed a cardboard diary box. The management industry–by the airport industry–to give you: inside cover was sliced open revealing what ap- peared to be counterfeit U. S. $100 bills. » The solid, diverse curriculum today’s industry In total, $121,300 in counterfeit U. S. cur- demands, including courses in economics, human rency was concealed in one diary box, two wal- resource management, airport planning and lets, one fabric box, and two cloth shoe racks. operations, security, safety–and more. Mr. Rodriguez Ezeta was placed under arrest, and the counterfeit $100 bills were seized. The » A schedule that works with your schedule. With counterfeit currency and all evidence have been night and weekend classes, part-time and full-time turned over to the Secret Service for further in- options and personal attention from accomplished, vestigation, and Mr. Ezeta will be prosecuted by experienced faculty, at Vaughn you can earn your the U. S. Attorney’s Offi ce Eastern District. degree–while you live your life. “CBP has a diverse mission, and this counter- feit currency seizure illustrates the vigilance of » Solid industry connections, our CBP offi cers,” said Robert E. Perez, Director because what you gain outside of CBP’s New York Field Operations. the classroom environment is “The men and women of Customs and Bor- equally as important as what der Protection at JFK Airport continue to provide you learn within it. invaluable assistance to the U.S. Secret Service in the battle against counterfeit U.S. currency entering the United States. The JFK Resident Offi ce of the U.S. Secret Service maintains a close professional relationship with CBP and all law enforcement agencies at JFK and LaGuardia Airports as we carry out our investigative and protective missions,” said John McQuade, Resi- dent Agent in Charge, USSS JFK Resident Of- fi ce. All defendants are considered innocent unless and until proven guilty.

Visit www.vaughn.edu. Your ad could be here: call 718-244-6788 or email: By this time next year, you could be ready to take on the airport’s toughest challenges. [email protected] Start now: visit www.vaughn.edu or call to place your ad today 866.6VAUGHN to speak with a graduate advisor. 86-01 23rd Avenue, Flushing, NY 11369 1-866-6VAUGHN s www.vaughn.edu 18 • April 2014 • Airport Press Metro Edition Names in the News BOB HOOVER TO RECEIVE contributions to avia- founding fathers of modern aerobatics, hav- hired to demonstrate the capabilities of Aero tion and/or security and ing thrilled millions of men, women and Commander’s Shrike Commander, a twin WINGS CLUB ANNUAL serve as leadership role children over the past fi ve decades with his piston-engine business aircraft. Hoover has OUTSTANDING AVIATOR models, the presentation acrobatic fl ying maneuvers. Additionally, set records for transcontinental and “time AWARD of this year’s Award will he has fl own over 300 types of aircraft and to climb” speed and has personally known The Wings Club, recognized as the most take place at The Wings fl ight tested or fl own nearly every type of such great aviators as Orville Wright, Eddie premier aviation club in the world, and Club’s Annual Meeting, fi ghter aircraft. Referred to as “The Pilots’ Rickenbacker, Charles Lindbergh, Jimmy IAWA (International Aviation Women’s to be held on the evening Pilot,” Hoover was a fi ghter pilot during Doolittle, Jacqueline Cochran, Neil Arm- Association) will honor Robert A. “Bob” of Wednesday, March WWII. After fl ying 58 missions, he was strong and Yuri Gagarin. Hoover, former Air Show Pilot and United 26, 2014, at The Yale shot down off the coast of southern France Recognizing signifi cant achievements States Air Force Test Pilot with the fi fth an- Robert A. “Bob” Club in New York City. and spent sixteen months in a German prison that contribute to the advancement of aero- nual Outstanding Aviator Award. Hoover Mr. Hoover will accept camp. He managed to escape from the pris- nautical and aviation matters, The Wings Created to recognize airmen and air- the award remotely from on camp, stole an FW 190 and fl ew to safety Club recognizes and honors people through- women whose actions have made major his home in California. in the Netherlands. After the war, he was the out the year with the Distinguished Achieve- Bob Hoover is considered one of the backup pilot in the Bell X-1 program and ment Award, Distinguished Scholar Awards fl ew chase for the Lockheed P-80 Shooting and the Outstanding Aviator Award. The Star during the March 1 fl ight. Club also hosts Aviation Leader Series Lun- Follow He’s best known, however, for his civil cheons that feature keynote speeches by in- Got Twitter? @bpinnola air show career, which started when he was dustry leaders. For the latest info on JFK Hijinx office & warehouse space #jfkairportspace ADMIT IT - THIS CAN Me: “Uh, I think so. I’ve swiped my passport, punched in my ticket number, put HAPPEN TO ANYONE in my name, and it’s not registering.” New to Market - Professionally Managed Buildings at Great Prices! Author unknown (The airline rep takes my information • 10,000 sq.ft. - Hi-ceilings; no columns • 19,399 sq.ft. - Cross dock capable (I had to catch a fl ight leaving at about and tries it herself; the machine still doesn’t • 11,730 sq.ft. - Hi viz; good signage • 30,000 sq.ft. - Very clean; motivated 6 am. I show up at the self-check-in coun- register. She looks at my itinerary.) ters at 5 am, only to discover that my ticket Airline Rep: “Well, ma’am, I think your • 12,500 sq.ft. - Multiple docks • 37,200 sq.ft. - New building; hi-ceilings won’t register.) main problem is that your fl ight doesn’t Airline Rep: “Is there a problem, leave until tomorrow.” Brian Pinnola (516) 456-0433 ma’am?” coffee/tea is hot business with javita Prologis JFK Cargo Centers at Building 75 & 77 LOOSE 2-3 DRESS SIZES WITH JAVITA TEA OR COFFEE? 16,000 Square Feet Warehouse Space For Lease in Building 77 The secret ingredients is GARCINA CAMBOGIA, stop fat PRODUCTION. Eastern Road, JFK International Airport, Jamaica NY 11430 Helps suppress your APPETITE. 15,000 Square Feet of Office Space for Lease in Building 75 Hanger Road, JFK International Airport, Jamaica, NY 11430 Qualify, earn, share and drive a FREE BMW YERBA MATE helps body’s METABOLISM Fat Burning POWER. Wholesale/Retail, ½ THE PLANET DRINKS COFFEE www.myjavita.com/changetcoffee 34 reasons to drink Alkaline Water today www.teamvelara.com/changewater 917-754-2731

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PA ANNOUNCES THIRD & FOURTH QUARTER CUSTOMER CARE AWARDS he Port Authority of New York and ry Jones, Jr. came to the immediate assis- New Jersey is committed to providing tance of a passenger who fell while holding Texcellent customer care and publicly her grandson. After alerting Port Authority acknowledges employees who provide it in Police at the airport, he calmed the situation two categories: Consistency in Service rec- by getting the family the help it needed. ognizes employees who consistently provide Servisair: Staff members Timothy Doug- polite and effi cient service when interacting las, Patrick Gibson, Michael Oliphant re- with customers; and Above and Beyond sponded within 10 minutes with buses to recognizes employees who go beyond their help emergency crews evacuate passengers regular job duties to exceed the expectations when a Southwest aircraft made an emer- of the customer. gency landing in July 2013. We are proud to announce the Reward Zoltan Juhasz, Servisair Solange Royer, Duty Free Americas and Recognition recipients at LaGuardia Above and Beyond: Fourth Quarter Airport for the third and fourth quarters of American Airlines: Gretel Jimenez dem- 2013. onstrated great professionalism and compas- sion by persistently working through social Consistency in Service: Third Quarter etiquette and some language barriers to help Gateway Group One/CCR Program: Am- a stranded international passenger fi nd a ina Heraz, Eliza Sanchez, Kile Tomlinson, way home. Richa Yousaf All Reward and Recognition recipients Gateway Group One/Taxi Dispatch: Gia are pictured with LGA Deputy General Lin Buu, Maria Padmore, Lutfar Sarker Manager Lyssa Scully. Marketplace Development: Gia Lin Buu, Gateway Group One/Taxi Au Bon Pain: Ery Escoboza, Ydelka Fir- Dispatch Sayed Wahezi, Hudson News men de Mohamad, Belkys Polanco, Carolina Rivas. Five Guys: Shaquille Edwards Hudson News: Nikhet Jehan, Surinder Kaur, Sayed Wahezi, Muhammad Zaidi Travelex: Shahbana Mohammed Servisair: Thomas Dietz, William Emer- son, Patrick Gibson, Zoltan Juhasz Consistency in Service: Fourth Quarter Gateway Group One/CCR Program: Carol Downing, Gateway Group One/CCR Carol Downing, Domingo Filemon, Richa Program Rudeep Minhas, Life is Good Emerson Williams, Servisair Yousaf Gateway Group One/Taxi Dispatch: Paul Davis, Joel Louissaint, Lutfar Sarker Marketplace Development: Bijoux Tern- er: Nancy Avila Duty Free Americas: Solange Royer Hudson Booksellers: Sania Waleed Hudson News: Belal Belayet, Amarjeet Kaur InMotion Entertainment: Jesus Mamirez Life is Good: Rudeep Minhas Mpulse: Steve Katz, George Kkukhash- vili Shaquille Edwards, Five Guys Belkys Polanco, Au Bon Pain Timothy Douglas, Servisair OTG Management/Terminal C: Quanei- sha Dixon, Angela Lupre, Valerie Torres Servisair: Timothy Douglas, Charles Garvin, Paul Gibson, Emerson Williams Above and Beyond: Third Quarter Gateway Group One/CCR Program: Max Palar caught an elderly passenger as she was falling from an escalator. His quick reaction prevented the passenger from sustaining ma- jor injuries. Gateway Group One/Taxi Dispatch: Hen- Ery Escoboza, Au Bon Pain Carolina Rivas, Au Bon Pain Gretel Jimenez, American Airlines 20 • April 2014 • Airport Press Metro Edition

Sometimes a bag isn’t just a bag. Scan your surroundings and report anything suspicious. Funding provided by grants from the U.S. Department of Homeland Security 800.828.7273