E–NEWSLETTER ISSUE #6 – 2019

2020 Coming Into Focus

ew Car Dealers throughout Cal- On November 22, the association will host at the LA ifornia can celebrate the recent Auto Show a career fair/informational event for Los passage of AB 179! Governor Angeles area student technicians. Community col- Newsom signed the bill which lege and High School Seniors will have a chance will go into effect on January 1, to learn what a career as a technician looks like in 2020. GLANCDA dealer mem- a New Car Dealership. GLANCDA will continue to bers were instrumental in assisting the state host these events, and will do outreach to its dealer Nassociation (CNCDA) by participating in meet- members to participate in these events! ings with members of the State Assembly and State Senate, voicing their support. This bill will We hope that your business is prospering here as strengthen the protections that franchise law af- we begin to wind down 2019! You will soon be re- fords dealers, and there will be a considerable ceiving your 2020 membership renewal and we en- increase in reimbursement from the automakers courage current members and non members to join, for warranty and recall work! and work together to keep our industry strong!

Keep your eyes open for educational opportu- nities that GLANCDA is hosting or promoting in The L.A. Grand Hotel Downtown November 19, 2019 the next few months. Some top of mind topics (Consumer Privacy, Union organizing in Dealer- ship Service Departments here in , FEATURED SPEAKER and Workforce Violence) that impact dealer- Deborah Wahl Chief Marketing Ocer ships will be available for key employees to at- General Motors tend. Contact Bob Smith (818-468-9021, bob@ REGISTER NOW glancda.org) for more information. autoconferencela.com

The internationally-acclaimed Los Angeles Auto Show kicks off the week of November 18, and public days run from November 22 through De- cember 1! Dealers have an option to purchase group discount tickets for their customers, pros- pects or employees. We hope you will consider taking advantage of this fantastic opportunity! Hosted by #AutoConfLA Use code ACLAGLANCDA for $100 off your registration! Toyota and GLANCDA GLANCDA and Thomas Support 11th Annual Acura of Covina 5k Run support the Life Steps ver 3000 people participated in a 5k Organization run in downtown Los Angeles on Sat- urday morning September 21, 2019. The Greater Los Angeles New Car Dealers Association and Bob Smith OToyota served as major sponsors of the event and have been supporters or Homeboy Industries for many years!

Homeboy Industries provides hope, training, and support to formerly gang-involved and previously incarcer- ated men and women, allowing them to redirect their lives and become contributing members of our community.

Homeboy Industries began in 1988 and has evolved into the largest gang intervention, rehab and reentry program in the world. Each year they welcome nearly 9,000 people through their doors seeking to transform their lives. Their clients are embraced by a community of kinship and offered a variety of free wraparound services. In addition ince its founding in 1982, the Life Steps to serving over 7,700 community clients, our flag- Foundation has been assisting people ship 18 month re-entry program is offered to over with disabilities to acquire the confi- 400 men and women each year. Approximately dence, training, and social and emo- two-thirds of the senior staff are graduates of this tional support they need to overcome program. They focus on healing and job training Sobstacles related to their disability. through our social enterprises so trainees can discover their true selves and live healthy lives, At times, all of us need help taking the more chal- contributing to the wellbeing of their families and lenging steps in life. When someone is living with a communities thereby breaking the cycle of inter- mental, developmental or physical disability, navi- generational trauma that have plagued so many. r gating through even the most basic challenges of daily life is overwhelming.

Thomas Acura and the Greater Los Angeles New Car Dealers Association are proud to be support- ers of this outstanding organization and those they serve! r

E-Newsletter Issue 6 - 2019 • GLANCDA 2 GLANCDA and Bozzani Volk- GLANCDA Members Meet swagen of Covina present with Congresswoman $10000.00 donation to Citrus Judy Chu

College Automotive Program LANCDA dealer members (Paul Wondries, Doug Bravo) Director (Peter Hoffman), and Executive Director (Bob Smith) met with Congresswoman Judy Chu, in her GPasadena district office on Friday October 11, 2019.

The discussions were aimed at helping the congresswoman better understand the dealers positions on top of mind issues new car deal- ers face every day. The concern of trade issues and the impact of tariffs on the affordability of new cars to our customers was covered in great detail. Additionally, concerns that vehicle recalls and related shortages of parts , and the he Citrus College Automotive Technolo- impact on our industry, made for very produc- gy Program has been recognized by sev- tive dialogue. eral new car manufacturers as one of the strongest programs in the nation. It offers These meetings with elected officials at every classes in the latest technologies avail- level (federal, state, and local) are a vital activity able in the automotive service industry. In-depth T of the association, and the value of a GLANC- training prepares its students for an entry-level job DA membership is realized in the access and or enables them to upgrade their job skills if cur- lines of communication that we keep open with rently employed. In the classroom they learn the our public servants. r theoretical aspects of automotive diagnosis, repair and service. They then apply what is learned while working on cars in the Citrus College shop. Stu- dents have the opportunity to gain experience by working at a sponsoring auto shop or dealer while enrolled at Citrus.

The Citrus College Automotive program is experi- encing a growth phase in both enrollment and suc- cess measures for the 2019-20 academic year! The current student enrollment is nearing 200 students. The award from GLANCDA serves as validation of these efforts, and will be used to expand the offer- ings related to the National Coalition of Certification Centers (NC3). They will be purchasing the on-car brake-lathe certification kit as well as the tire pres- sure monitoring systems (TPMS) certification kit. Rep. Judy Chu with Peter Hoffman, Bob Smith, These technologies are already included in the in- Doug Bravo, Paul Wondries structional repertoire; and these kits will enhance the hands-on portion of this instruction. r

3 GLANCDA • E-Newsletter Issue 6 - 2019 2019 BOARD MEMBERS

PRESIDENT David Ellis Glendale Dodge Chrysler Jeep

VICE PRESIDENT Howard Tenenbaum Keyes Automotive Group

Seminar Series: Workplace SECRETARY-TREASURER Jeanne Brewer Violence Response and Anti-Harass- Glendale Acura

ment Manager Trainings IMMEDIATE PAST PRESIDENT Peter Smith Glendale – October 30th Bob Smith Toyota $49 with discount code: 50OFFOCTLA DIRECTOR Bert Boeckmann CNCDA is looking forward to partnering with HR Hotlink on a Galpin Motors timely seminar series focused on workplace violence response DIRECTOR training and anti-harassment training. Coming to a location Cheri Fleming near you in October, you won’t want to miss this valuable semi- Valencia Acura nar, presented by John Boggs of Fine, Boggs & Perkins LLP. DIRECTOR Peter Hoffman Workplace Violence Response Training (1 Hour) Sierra Automotive Group CNCDA has received numerous inquiries from dealer mem- bers on how to avoid and deal with workplace violence. After DIRECTOR recent tragic events in , we think it is imperative to Greg Bozzani provide this extremely useful training to further understand how Bozzani Motors to diffuse workplace conflicts and prevent them from turning DIRECTOR violent. Darryl Holter Felix Chevrolet Required Anti-Harassment Manager Training (2 Hours) The second portion of the seminar will be devoted to meeting DIRECTOR Tim Smith new compliance requirements regarding sexual harassment Bob Smith BMW/Mini training. Employers with 5 or more employees are required to provide this training to supervisors. This training is critical in DIRECTOR preventing situations of sexual harassment from arising, and in John Symes ensuring your managers know how to handle them effectively if Symes Automotive Group they do. DIRECTOR Ian Thomas Register Now! Thomas Acura LEGAL COUNSEL Use discount code 50OFFOCTLA for $50 off the Joe Berberich normal $99 price. EXECUTIVE DIRECTOR Bob Smith

4 GLANCDA • E-Newsletter Issue 6 - 2019 Cars have a problem: They last longer, and that means the insides get grubby and outmoded By Nathan Bomey, USA TODAY

ars are lasting longer than ever. While Imagine the wear and fears on cars used through that’s good for owners, it’s bad for the ride-hailing apps like Uber and Lyft, where interior of the vehicle, where stains, passenger volume can be higher and interiors are cracks and outmoded electronics at risk of wearing out more quickly. And with those can undermine the overall driving customers, there’s only one chance to make a good Cexperience. impression or leave a bad one. So automakers and suppliers are being forced to “Customers want these soft-touch materials,” said rethink the way they make everything, from seat Brent Gruber, senior director of automotive at J.D. fabrics to door coatings to infotainment systems. Power. “They want things to look really nice, but it Everything must be designed for the long haul. also has to be durable and it also has to hold up.”

The average age of cars and light trucks on U.S. Leather and armrests roads reached an all-time high of 11.8 years in At auto supplier PPG, which makes paints and 2018, according to research firm IHS Markit. coatings, engineers are recalibrating their approach That’s partly due to improvements in reliability – to help automakers develop interiors that hold up engines are lasting longer as components become for 15 years instead of 10. That means paying more more resilient. It’s also because of lengthier loan attention to coatings used for armrests and seat terms, which incentivize owners to keep their fabrics, for example. vehicles longer as they pay off the debt. “People are absolutely holding onto their cars longer. But boosting the longevity of interior parts by 50% Cars are getting better,” said Jake Fisher, director requires an investment in new material composition of auto testing for Consumer Reports. “It’s not and design, said Rebecca Liebert, senior vice unreasonable to expect 150,000 miles, trouble- president of automotive coatings and mobility for free.” PPG.

The 2020 Hyundai Sonata. Coatings and paints are “going to have to be very The 2020 Hyundai Sonata. (Photo: Hyundai) high quality” to last for 15 to 20 years, she said.

By 2023, there will be about 84 million vehicles on From a practical perspective, that means using the road that are at least 16 years old, reflecting a more synthetic leather on seats instead of traditional 240% increase from 35 million in 2002, according fabrics, which tend to wear out faster, she said. to IHS. PPG is working on coatings technology to make synthetic leather feel more like the real thing and And that poses a significant challenge. boost its durability.

The last thing automakers want is for their cars The creation of advanced plastic material that to get a reputation for deteriorating quickly on mimics open-grained wood is one example of what the inside. to expect, he said. The goal is for automakers to tap into the type of durability associated with the Faded plastics or stained fabrics could leave an “hard, hard plastics that last forever” on a 1990s impression on car owners – and their passengers Toyota Camry, for example, he said. – that certain brands can’t hold up over time, even when their engines are running strong. (Continued on next page) And that’s just with a limited number of riders. E-Newsletter Issue 6 - 2019 • GLANCDA 5 (Continued from page 5)

Infotainment troubles Another area where automakers are beginning to invest more attention is the durability of their infotainment systems. Infotainment glitches are among the most commonly cited defects in studies of new vehicles by Consumer Reports and J.D. Power.

Since consumer tech improves so rapidly, automakers need to integrate the ability to make over-the-air software updates, which is something that Tesla is credited with pioneering, experts said.

The 2020 Ford Expedition King Ranch SUV. Tesla’s cars can be wirelessly upgraded. Tesla’s cars can be wirelessly upgraded. (Photo: (Photo: Ford Motor) Tesla) “In a way, those are probably Tesla is able to make wireless improvements to its touchscreens and safety systems, which CEO Elon the most durable materials you Musk has trumpeted as a competitive advantage. can get,” Fisher said. “They’re Traditional automakers have been slow to follow, in part because of the extra expense associated somewhat bulletproof.” with the connectivity technology required to do so.

Two of the most commonly cited problems with the But they can’t afford to install infotainment systems interior are material scuffing and seat fabric soiling, in their vehicles that turn out to be dinosaurs within according to J.D. Power, which tracks more than a few years. 233 specific vehicle problems. “As the average age of personally owned cars One of the biggest areas for improvement is in gets so much higher, we need to think about the what Gruber called “blue-dye transfer,” which is upgradability of those systems,” said Tom Mayor, what happens when jeans rub off on lighter seats industrial markets strategy practice leader for after heavy usage. KPMG, who consults with auto companies on their future technologies. “How do I make that center “That’s a really big source of dissatisfaction for console display or that rear-seat entertainment consumers,” Gruber said. unit just like my phone or my computer or my iPad -- that it gets better over time?” The good news is that advancements in interior design have led to a 45% reduction in the “problem Many new vehicles now come equipped with the rate” for seat scuffing and soiling from 2013 to 2019, capability of connecting to smartphones using according to J.D. Power. Apple’s CarPlay system or Google’s Android Auto. But the native system installed on the vehicle ages That’s in part due to the shift toward synthetic quickly without the ability to be updated. leather. “Leather is a little more resistant to scuff and soils than cloth materials would be,” Gruber In a 2018 study, AAA found that Apple CarPlay and said. “Our research has shown that consumers Android Auto – which allow drivers to control their don’t even know that it’s not leather.” phones using the vehicle’s infotainment system – are 24% faster than built-in vehicle systems for calls and 31% faster for entering directions. (Continued on next page) 6 GLANCDA • E-Newsletter Issue 6 - 2019 (Continued from page 6) Used-Car Price Tumble Spells Trouble for the Mayor said he expects “the majority of my auto U.S. Auto Market clients” to move to “fully connected car fleets” By Keith Naughton within about four years, which would theoretically allow them to begin making wireless updates to their vehicles. alling used-car prices last month were a major contributor to subdued inflation for But that will also require investments in vehicle the U.S. economy. Auto analysts warn modems and design tweaks to incorporate the this could be a lasting trend with major extra storage capacity for computing purposes. negative implications for new-vehicle Fdemand. Plus, engineers need to think years down the road, which means incorporating enough processing The 1.6% monthly drop in used-car prices last power “to do more in the future than the day it rolls month was the biggest decline in a year, a Labor off the line,” Mayor said. Department report showed Thursday. The overall core consumer price index increased just 0.1% “That runs counter to a hundred years of how I from the prior month, a smaller gain than expected. cost-optimize a car,” he said. But “if I’m going to The decline in used-car prices is explained in part have a car whose features (improve) over time, by rising returns of vehicles that have reached then I have to do that.” r the end of consumer leases, according to Charlie Chesbrough, Cox Automotive’s senior economist. Analysts have warned for years that a glut of off-lease vehicles was coming and would pose a risk to carmakers by making used autos look like better bargains than new ones.

“It’s only going to get more competitive for the new side,” Chesbrough said Thursday during a tour a Michigan auto-auction facility run by Manheim, which Cox owns. “If we continue to see used prices decline, it will provide another value option, another buying option for folks who are in the market.”

Adam Jonas, Morgan Stanley’s auto analyst, wrote in a report last week that his team has “tried to call the top of the used car market (incorrectly) Tesla’s cars can be wirelessly upgraded. (Photo: Tesla) for much of the past five years.” Still, Jonas cautioned that if the value of consumers’ used cars drop, they may have trouble continuing to secure the financing needed to buy new vehicles in the coming years.

“Continued resiliency in used has been arguably the most important driver of continued affordability,” Jonas wrote in the Oct. 3 report. “Without such an accommodative lending environment we can only speculate what a ‘natural’ level of U.S. auto sales would be today. If we had to guess, we’d say sales would be closer to 14 million than 17 million.” r

E-Newsletter Issue 6 - 2019 • GLANCDA 7 The L.A. Grand Hotel Downtown November 19, 2019 See you at ACLA!

#AutoConfLA

Attending AutoMobility LA? Add AutoConference LA to your agenda! This half-day event features keynotes from José Muñoz, COO of Hyundai, Je Pope, Group VP of Infiniti and the newly appointed Global CMO of GM, Deborah Wahl. We will also get a glimpse into the future of auto retail by Glenn Mercer, an economic update by Reuven Glick and a look at China’s global automotive ambitions from Michael Dunne. These are only a few of the interesting can’t-miss sessions taking place November 19th. The conference also includes unmatched networking opportunities as well as access to AutoMobility LA press days.

Deborah Wahl José Muñoz Je Pope Peter Welch Dave Sargent Bob Smith Charity Taylor General Motors Hyundai Infiniti NADA J.D. Power GLANCDA J.D. Power

Reuven Glick Glenn Mercer Cheri Fleming Charlie Vogelheim Michael Dunne Charles Gilchrist Federal Reserve GM Automotive Valencia Acura Vogelheim ZoZo Go, LLC NADA Bank of SF LLC Ventures Register today at AutoConferenceLA.com

Hosted by

E-Newsletter Issue 6 - 2019 • GLANCDA 8 Symes Pasadena Toyota, and the Sierra Automotive Group of Monrovia support Pasadena Community College Automotive Program

With combined gifts amounting $10000, two local auto dealer groups helped direct as- sociation (GLANCDA) funds to assist in the development of college automotive students. John Symes (Symes Automotive Group, Toy- ota, , Land Rover) and Peter Hoffman (Sierra Automotive Group, Honda , Chevrolet employment after they finish the program, and , Subaru, Jeep, Chrysler, Dodge, Jeep, Ram) many finish their associates degree with an em- have been association board members for phasis in business courses. The lead faculty many years and support the efforts of new car member is Wendy Lucko and comes from the dealers to give back to education for purpos- independent repair facilities with over 10 years es of building a stronger work force. of experience and also a graduate of the PCC Auto Program. She currently serves as the Cal- Pasadena City College Automotive Technolo- ifornia Auto Teachers President. gy program dates back to 1938. The program is strong with active advisory board members GLANCDA’s support of automotive programs representing the dealership, independent, here and at other community colleges is helping and fleet operations. The students generally produce capable hard-working knowledgeable are enrolled for 2 to 3 years and the program technicians to keep customers safe on the road covers all the ASE Master Auto Service Tech- and satisfied. The program at PCC is need of nician requirements. The program adds addi- newer vehicles, updated equipment, and hand tional tasks and jobs that are recommended tools for student use! The goal one day might by the advisory board and lab assignments be to get a factory program sponsor and support that go above and beyond the ASE require- from the new car dealers keeps this a possibility. ments to teach important critical thinking and The first funding from GLANCDA and it’s dealer theory. Most students are usually working be- members went towards the purchase of the soft- fore they graduate and then retain full-time ware and desks for the service writing course. r

E-Newsletter Issue 6 - 2019 • GLANCDA 9 UNION ORGANIZING SEMINAR: WHAT TO DO, AND WHAT NOT TO DO By, Christopher C. Hoffman, Attorney at Law

DATE: NOVEMBER 6, 2019 Protecting Your Shop

Periodically events transpire that force our attention on the efforts labor unions have been making to obtain a foothold in Southern California over the past few decades. The unions typically view the technician labor pool as the perfect candidate for unionization, and have focused their organization efforts on that group. Until 2016, no new car dealer in Southern California had ever agreed to a collective bargaining agreement with a union. That changed when the International Association of Machinists and Aerospace Workers successfully unionized the technicians in a San Diego dealership. Since that time, unions have made other efforts with the dealership environment, and most recently the IAM won an election at a Honda store in Valencia.

This program will provide an update as to the current union landscape confronting Dealers, their tactics and methods to strengthen your own defense to a union attack. Proactive management skills will be shared to help ensure that you will be ready to respond to external threats to your dealership.

We encourage Dealers and their Service Directors to attend this session, presented by Chris Hoffman of Fisher Phillips LLP. Chris represents hundreds of dealerships across the country, and has long been at the forefront of dealership employment defense tactics. He also is the Chair for the Firm’s Dealership Practice Group, a collection of experienced lawyers around the country who dedicate a significant portion of their practice to defending automobile dealerships.

A buffet networking lunch will run from noon to 1:00 pm for attendees from both sessions.

Admission is complimentary for two dealership representatives. (Contingent on GLANCDA membership paid current for 2019, $200 a rooftop). Pre registration is necessary, deadline of Friday October 25.

Email [email protected] to verify membership status if necessary. It’s not too late to pay 2019 membership dues to attend this important informational event. The pricing is FREE for two representatives from each paid GLANCDA membership for 2019. Join GLANCDA to get your two comp tickets. Select Time of Seminer  Times - 10:00 am - 12:00 pm  Times - 1:00 pm - 3:00 pm

LOCATION:  GLANCDA MEMBER Sheraton Universal Hotel 333 Universal Hollywood Dr  GLANCDA NON-MEMBER Universal City, CA 91608 ______(contact Natalie at 916-239-4099 to check membership status) REGISTRATION - Registration confirmation will be sent to the email address provided. ______

Attendee Name: ______Attendee Name: ______Email: ______Email: ______

Dealership: ______Phone: ______Address: ______

PLEASE MAKE CHECKS PAYABLE TO GLANCDA OR PAY BY CREDIT CARD: Cardholder’s Name ______

Account Number ______Security Code: ______Expiration Date: ______

Billing Address and Zip Code ______PLEASE RETURN THE REGISTRATION WITH PAYMENT TO: GLANCDA, Attn: Natalie Sinclair, 2520 Venture Oaks Way Ste 150, Sacramento CA 95833 Email: [email protected] - 916-924-7323-fax

10 GLANCDA • E-Newsletter Issue 6 - 2019 Rise of EVs Will Cost Jobs Across Auto Industry Impact will be felt from the factory to the dealer service bay. By Paul A. Eisenstein

Early this month, Denmark proposed that the particular, are focusing on both conventional and European Union completely ban the sale of gas- plug-in hybrids. If anything, by pairing a gas engine and diesel-powered vehicles. Closer to home, and electric motors under the same hood, a vehicle General Motors is expected to include plans winds up being more complicated. In a study of the to invest billions of dollars to add production of European auto industry, AlixPartners estimated new battery-cars as part of its eventual contract production of a plug-in hybrid – arguably the most settlement with the United Auto Workers union. complicated design – requires an average 9.2 While there are still plenty of skeptics, there’s a manhours of labor for its powertrain, compared to growing sense in the auto industry that electric 6.2 hours for a comparable gas vehicle. vehicles are the way of the future. But the general industry perspective is that, over That poses plenty of problems for automakers that time, pure battery-electric vehicles, or BEVs, will are investing billions in a technology that has yet come to dominate. And there, the manufacturing to connect with the broad mass of new car buyers. process becomes far simpler, the study estimating And manufacturers like GM, Ford, Volkswagen an average production time of 3.7 manhours. and Honda aren’t the only ones worried about what the push towards electrification will mean. On the whole, electric powertrains are just a lot less complex, “and fewer parts mean fewer jobs,” agreed While battery-cars may be good for the environment, Jeff Schuster, president, Americas Operation and they may pose serious concerns for workers, Global Vehicle Forecasting, LMC Automotive. putting “a lot of jobs at risk,” cautions Mark Wakefield, the head of the automotive practice Exactly where this will be felt is uncertain. The at consultancy AlixPartners. most direct impact will be on both suppliers and powertrain assembly operations. But even vehicle (For Developing Batteries That “Revolutionized assembly lines could feel the impact, according to Our Lives,” Three Scientists Win Nobel) industry analysts.

On the whole, battery-electric cars are expected to “There are tens of thousands of jobs involved in be simpler to produce, especially when comparing powertrain manufacturing, and the vast majority of electric powertrains to today’s gas and diesel those are under threat from electric cars,” warned drivetrains. They should also prove far simpler to John McElroy, a veteran automotive analyst and maintain and service, according to Wakefield and host of the TV show Autoline:Detroit. other experts, meaning the impact on jobs likely will be felt far beyond the confines of the factory. (“Consumers Do Not Want to Buy or Drive” EVs? That’s Not the Story in Europe)

EVs have fewer moving parts and this generally The potential impact doesn’t end at the factory means fewer people are needed for the assembly gates, however. process.

Exactly how much of an impact the emergence of Robots tend to be used more often in the production battery technology will have is expected to depend of electric vehicles. upon what type of electrified vehicles eventually gain ground. (Continued on next page) Japanese automakers Honda and Toyota, in

E-Newsletter Issue 6 - 2019 • GLANCDA 11 (Continued from page 10)

With fewer moving parts, wear-and-tear is reduced, something expected to translate into less required maintenance and fewer repairs. Another study by AlixPartners estimated that a typical dealer will lose about $1,300 in maintenance and repairs for the typical EV over a five-year ownership cycle compared to what an owner would spend on a comparable gas model.

“You’ll no longer need oil changes or oil filter changes, no fan belts or tune-ups,” said McElroy. Even brakes, he added, will last longer because EVs use a system called regenerative braking where General Motors is expected commit to the production energy is recaptured and returned to a vehicle’s of EVs as part of its next UAW contract. battery, reducing wear on brake pads and other parts. Even so, “You won’t need nearly as many (public) charging stations as you have gas stations today,” Today’s cars already need less service than those he said, meaning still fewer jobs. from the 1960s and 1970s, one reason we see fewer gas stations with repair bays. But EVs could threaten How fast the EV revolution will take place – and even those service stations that survive. It won’t be how quickly its impact on jobs will be felt – is a just a matter of swapping out their gas pumps for matter of intense debate, and it “depends on how electric chargers, according to Pasquale Romano, quickly electric vehicles catch on,” said McElroy. the CEO of Chargepoint, one of the country’s largest operators of public charging stations. From a jobs perspective, the story isn’t entirely bleak. The electric vehicle revolution almost Currently, EV owners do more than 80% of their certainly will see new battery plants – like the Tesla charging at home or work, according to industry Gigafactory in Reno, Nevada – pop up across the data. As more battery-electric cars roll out and country. But while battery packs are fairly complex, motorists start using them for longer trips, Romano their assembly is highly automated, requiring said, there’ll be a need for a public infrastructure. relatively few workers compared with what would be needed on a classic automotive line. On the service side of the business, even today’s gas-powered models are more sophisticated than those of decades past from a digital standpoint. But tomorrow’s electric vehicles will require far more software code to operate, potentially creating new job opportunities. But that will be tempered by both their reliability – and by the fact that most manufacturers are moving, like Tesla, to over-the-air updates that would allow them to address problems with thousands, even millions, of vehicles at a time from a single location.

(You May Get the Option to Choose What Your Robots tend to be used more often in the produc- tion of electric vehicles. EV Sounds Like) So, on the whole, the battery-car revolution could sharply cut into the overall automotive workforce. r

12 GLANCDA • E-Newsletter Issue 6 - 2019 Seminar Series: Workplace Violence Response and Anti-Harassment Manager Trainings

CNCDA is looking forward to partnering with HR Hotlink on a timely seminar series focused on workplace violence response training and anti-harassment training. Coming to a location near you in October, you won’t want to miss this valuable seminar, presented by John Boggs of Fine, Boggs & Perkins LLP.

Workplace Violence Response Training (1 Hour) CNCDA has received numerous inquiries from dealer members on how to avoid and deal with workplace violence. After recent tragic events in California, we think it is imperative to provide this extremely useful training to further understand how to diffuse workplace conflicts and prevent them from turning violent.

Required Anti-Harassment Manager Training (2 Hours) The second portion of the seminar will be devoted to meeting new compliance requirements regarding sexual harassment training. Employers with 5 or more employees will soon be required to provide this train- ing to supervisors. This training is critical in preventing situations of sexual harassment from arising, and in ensuring your managers know how to handle them effectively if they do.

Location:

Glendale – October 30

If you have any questions, please contact Sunnie Thornton at 916-441-2599 or [email protected].

$50 DISCOUNT FOR THE FIRST 25 GLANCDA DEALER MEMBERS AT GLENDALE LOCATION. USE CODE: 50OFFOCTLA

REGISTER ONLINE @ HTTPS://WWW.CNCDA.ORG/EVENTS/

700 N C e N t r a l av e N u e, S u i t e 320 • G l e N d a l e, Ca 91203 (213) 748-0240 • Fa X (916) 924-7323 • www.glancda.org • [email protected]

13 GLANCDA • E-Newsletter Issue 6 - 2019 E-Newsletter Issue 6 - 2019 • GLANCDA 14 Auto Tech Competition

Phase I – Longo Toyota/Lexus - November 3, 2019 Phase II – Cerritos College - December 7, 2019

2019-2020 AUTOMOTIVE TECHNOLOGY COMPETITION FOR HIGH SCHOOL SENIORS Please fill out the application below in black or blue ink.You may fax your application to GLANCDA at (213) 748-0245 or mail it to GLANCDA at 700 N Central Avenue, Suite 320, Glendale, CA 91203. You can reach Bob Smith at GLANCDA at (213) 748-0243. All applications MUST be received NO LATER than October 11, 2019. Please print clearly.

SCHOOL NAME:

SCHOOL ADDRESS:

CITY: STATE: ZIP:

SCHOOL PHONE: SCHOOL FAX:

AUTO TECH INSTRUCTOR’S FIRST & LAST NAME:

INSTRUCTORS E-MAIL:

ALTERNATE TELEPHONE NUMBER:

STUDENT FULL NAME:

STUDENT ADDRESS:

CITY: STATE: ZIP:

STUDENT HOME PHONE: STUDENT ALTERNATIVE PHONE:

STUDENT E-MAIL ADDRESS:

EMERGENCY CONTACT: EMERGENCY CONTACT PHONE:

Please read the following and sign: I agree that, if selected as a semifinalist in the GLANCDA 2019-2020 Automotive Technology Com- petition for High School Seniors, I am willing and able to work the required internship hours at a lo- cal dealership (required hours may be up to 10 hours per week.) I understand that by completing this application I am registering for the qualifying test and this in no way ensures that I will be selected as a semifinalist.I am a high school senior age 19 or under who will graduate in 2019.

STUDENT SIGNATURE: DATE:

PARENT OR GUARDIAN SIGNATURE: DATE:

Greater Los Angeles New Car Dealers Association 700 N Central Avenue, Suite 320 • Glendale, CA 91203 Contact Us: Phone (213) 748-0243 • Fax (213) 748-0245 • [email protected] • www.glancda.org

15 GLANCDA • E-Newsletter Issue 6 - 2019 Dealers and Legislators Making the Grassroots Connection

Participate in NADA/ATD’s growing “grassroots connection,” to educate legislators about dealer issues and show them how their decisions in Washington affect your dealership and employees back home.

Step 1 Step 2 Setting Up the Meeting During the Meeting

Contact NADA/ATD for talking points, handouts and help in scheduling Legislators average a dozen meetings a day, so remember the three face-to-face meetings with legislators. W’s to make the meeting most effective.

The Dealership Visit Who? A dealership tour allows a legislator to meet your employees and learn • Tell a personal story about your business. Legislators are more about dealers’ legislative priorities. likely to remember a compelling story accompanied with facts. • Contact NADA/ATD, which will coordinate your schedule with the • Tell how many employees you have, how long you have been in legislator’s office and arrange a visit. business, how much you pay in taxes and contribute to local charities and that you are a member of the National Automobile • A visit/tour usually takes an hour and should include meeting Dealers Association. your employees in all departments. • Conclude the tour with a discussion about key dealer Why? policy issues. • Be clear and concise. Focus on just one or two important policy issues (see nada.org). Meeting at a Legislator’s District or State Office • Listen, even if the legislator’s perspective is different from These meetings usually are informal and relaxed. your own. • Call the district or state office and speak with the district director or scheduler. What? - For your Senator’s contact info: senate.gov Explain what you would like the legislator to do and ask for a response. - For your Representative’s contact info: house.gov (For example, you may ask the legislator to cosponsor legislation or support a specific bill.) • Ask to schedule a 30-minute meeting to discuss key dealer policy issues.

Meeting at a Legislator’s Washington, D.C., Office Step 3 NADA can help set up these meetings, which require more planning After the Meeting and are often very brief. Be sure to educate the legislator’s staff—who usually attend the meetings—since they advise the legislator on Thank the legislator and offer to be a resource in the future. Contact Dealers and Legislators Making the Grassroots Connection

Q Where can I find NADA/ATD’s top legislative priorities?

On NADA/ATD’s website—nada.org/legislative, which has A the latest issues, talking points and printable handouts, or call 202.547.5500.

Q If I don’t know the key legislative issues, can I still host a member of Congress?

Yes, you don’t need to be a policy expert. Members of A Congress want to stay in touch with their constituents and find out how they can assist you. A dealership visit highlights the jobs and economic opportunities you provide. Rhett Ricart (left) with Rep. Jim Renacci (R-Ohio)

Q How much time does it take to prepare?

NADA/ATD staff can help you quickly prepare for the A meeting. with talking-points for you to use at these visits.

Q When should I host a dealership visit?

Often the best time is when the legislator is back home A during a congressional recess. NADA/ATD can provide a list of upcoming recess dates to help you plan ahead. New York Dealers meet with Sen. Charles Schumer (D-N.Y.)

To learn more, contact Patrick Calpin | Director Grassroots Advocacy [email protected] | 202.547.5500 | www.nada.org/grassroots GLANCDA MEMBERS 2018 Acura of Alhambra Puente Hills Mazda Galpin Jaguar Lincoln Volvo Aston Martin Acura Of Glendale Puente Hills Nissan Galpin Motors, Inc. dba - Galpin Ford Acura of Thousand Oaks Puente Hills Toyota Galpin Subaru Advantage Ford, Inc. Puente Hills Volkswagen Galpin Volkswagen Airport Marina Ford Rally Auto Group Gardena Nissan, Inc. Airport Marina Honda Reynolds GMC Trucks Glendale Dodge Chrysler Jeep Allen Gwynn Chevrolet Robertson Honda Glendora Chevrolet, Inc. Antelope Valley Chevrolet Ross Nissan Glendora Dodge Chrysler Jeep Antelope Valley Ford Lincoln & Mazda Rusnak Arcadia Mbenz Glenn E. Thomas Dodge/Chrysler/Jeep Antelope Valley Nissan Rusnak/Pasadena Honda Of Pasadena Antelope Valley Volkswagen Santa Monica Lincoln Keyes Toyota Autonation Volvo South Bay Sunrise Ford of North Hollywood Land Rover Encino Bob Smith Toyota Symes Cadillac, Inc. Land Rover Pasadena Bob Wondries Ford Thomas Acura Lexus Of Cerritos Bozzani Motors Thorson Motor Center Lexus of Valencia Browning Mazda Timmons Subaru Lexus Of Woodland Hills Browning Mazda Of Alhambra Timmons VW Lexus Santa Monica Cabe Brothers Toyota Toyota of Downtown LA Longo Lexus Calstar Motors Toyota Of Hollywood Longo Toyota Scion Camacho Mitsubishi Toyota of Lancaster Manhattan Beach Toyota Scion Camino Real Chevrolet Toyota of Marina del Rey Mercedes-Benz Of Beverly Hills Capistrano Toyota Scion Toyota Of Santa Monica Norm Reeves Ford Superstore Culver City Honda Valencia Acura Norm Reeves Honda Superstore Cerritos Dependable Dodge Valencia BMW Norm Reeves Hyundai Superstore DTLA Motors - Mercedes-Benz Volkswagen Alhambra Northridge Toyota/Scion Ed Butts Ford Volkswagen of Downtown LA Norwalk Toyota Scion Felix Chevrolet Volkswagen Pasadena Pacific BMW Ferrari Beverly Hills Volkswagen Santa Monica, Inc. Pacific Volkswagen Ferrari Los Angeles W. I. Simonson, Inc. Penske Buick GMC of Cerritos Ford Of Montebello Wondries Toyota Penske Cadillac Ford Of Upland Woodland Hills Buick/GMC/Cadillac Penske Chevrolet Honda Of Santa Monica Woodland Hills Honda Penske Mercedes Honda of Thousand Oaks Woodland Hills Porsche Porsche of Downtown LA Hornburg Los Angeles Audi Beverly Hills Scott Robinson Chrysler Hunter Dodge Chrysler Jeep Ram Fiat Audi Of Downtown LA Scott Robinson Honda Jaguar Land Rover South Bay Audi Pacific Sierra Autocars Keyes Audi Audi Valencia Sierra Chrysler Dodge Jeep Ram Keyes Chevrolet Autonation Acura South Bay South Bay Ford, Inc. Keyes European Autonation CDJR Valencia South Bay Lexus Keyes Honda Autonation Chevrolet Valencia South Bay Toyota Ferrari South Bay Autonation Ford Torrance Star Ford Lincoln Ferrari Westlake Autonation Ford Valencia Star Mazda Fiat Of Glendale Autonation Honda Valencia Subaru Of Santa Monica Keyes Hyundai Autonation Toyota Cerritos Subaru Pacific Keyes Lexus Carson Nissan Worthington Ford Mercedes-Benz of Long Beach Carson Toyota Scion Mercedes-Benz of Oxnard Casa De Cadillac DBA: Casa Mercedes-Benz Of South Bay Automotive Group Metro Honda Center BMW Metro Infiniti Central Ford, Inc. Mini Of Valencia Century West BMW Mission Hills Hyundai Chevrolet Of Montebello New Century BMW Circle Audi Long Beach Nick Alexander Imports Circle Porsche Nissan of Downtown LA Community Chevrolet Nissan Of Mission Hills Crestview Cadillac Porsche South Bay Galpin Mazda

E-Newsletter Issue 6 - 2019 • GLANCDA 18 Renew YouR MeMbeRship TodaY! new! Renew YouR MeMbeRship online aT www.glancda.oRg oR use foRM below

Greater Los Angeles New Car Dealers Association Management Office GLANCDA membership runs until December 31, 2019. 2520 Venture Oaks Way, Suite 150 Sacramento, CA 95833 Contact Us: Phone (213) 748-0243 Yes, we would like to join for 2019. (Renew or New Member) Fax (213) 748-0245 [email protected] • www.glancda.org dues pRicing 2019

$200.00 dealership or main location $200.00 Per additional dealerships under same ownership. Please fill out information form for each additional dealership. Total Dealerships Total Due

Dealership/Name: Dealer Address: Dealer Phone: Fax: Dealership Principal Name/Email (for communication only):

General Manager Name/Email: Office Manager/Controller Name/Email: Address: Dealer Phone: Fax:

*Note: All contact information is for membership communication only.

Payment Type  Amex  Visa  MC  Check Payable to: Greater Los Angeles New Car Dealers Association

Credit Card: Expiration Date: CVV#:

Name on Credit Card: Signature:

19 GLANCDA • E-Newsletter Issue 6 - 2019 MeMbeR benefiTs

Ongoing Communication and Meetings with elected officials about legislation that is either supported or opposed that impacts our dealer members and ultimately the value of their investment in their businesses.

Close alignment with area schools that promote workforce development in the automotive industry, and assist in job placement for young motivated and qualified students. Additionally we help these students find scholarship funds to pursue their dream of working in a dealership. Dollar value: Priceless Regular communication with legislators and government officials dealing with local, state, and federal issues which protects the dealer franchise system and promotes the business interests of our members.

Auto Outlook New Vehicle Sales Data sent to members via our e-newsletter, quarterly magazine, and hosted on our website, with forecast and analysis of new retail light vehicle market, analysis of forecast determinants, comparison with National market, nameplate sales performance, and coverage of vehicle sales in market segment.

Quarterly publication of LA Dealer magazine sent to members.

Special discounts to attend informative seminars with some of the industry’s leading speakers.

Special partnership with T.R.A.P. (Taskforce for Regional Auto Theft Prevention) which helps members reduces dealership theft and fraud. We are the exclusive automobile dealer association endorser of the Show, which helps boost local member sales and reinforces Greater Los Angeles as a hub of automotive design and consumer trends.

Early Warning System - We monitor the state and federal courts in Los Angeles County to alert members when a lawsuit has been filed against them. Technology Contest for High School seniors to encourage young people to get involved and pursue careers in the auto industry.

Community Service - we are leaders in contributing to worthy community programs in Los Angeles County which promotes the image of new car dealers with the public.

Regular email newsletter to members.

Email alerts to our members when there is important information for them, or when immediate action is necessary. Collaboration with the California New Car Dealers State Association regarding seminars and legislative and regulatory matters.

Special discounts to attend the CNCDA Annual Dealer Day in Sacramento to meet with state legislators and educate them on dealer issues. The GLANCDA website which is at www.glancda.org. Annual luncheon and business meeting of members with a prominent keynote speaker. Opportunity to serve on GLANCDA Board of Directors.

E-Newsletter Issue 6 - 2019 • GLANCDA 20 Data Source: AutoCount data from Experian Covering Data thru September 2019 Los Angeles Auto Outlook Los Angeles Auto Outlook

Comprehensive information on the LA County new vehicle market

FORECAST New Retail Light Vehicle Registrations Should Exceed 485,000 in ‘19

Key factors providing a boost Key factors holding back to new vehicle sales new vehicle sales

Motivation to upgrade. The average age of vehicles on the road ex- Economic growth is slowing. GDP growth has remained positive, but ceeds 10 years old. Today’s new cars and trucks are far superior to the is likely to decelerate over the next year. The global economy is slowing, average 10 year old vehicle. Advanced safety technologies, which were and US trade policy is impacting export-oriented manufacturing activity. once expensive options exclusive to luxury brands, are now standard Slower growth could eventually lead to flattening incomes and rising features on many vehicles. In addition, an ever-expanding array of new unemployment, which are negatives for new vehicle sales. products fulfilling every conceivable market niche and powertrain type will continue to entice consumers into the new vehicle market. New vehicle affordability is weakening. Higher new vehicle prices and sluggish income growth have contributed to make a new vehicle pur- Lower interest rates. After moving higher in ‘18 and the first half of ‘19, chase more difficult for many consumers. Loan terms are getting longer interest rates are starting to fall and are likely to move lower for at least and auto-related debt levels have risen during the past several years, the next 6 to 12 months. Declining interest rates, which lead to lower signs of a new vehicle market that has reached its peak. finance and lease payments, are a positive for new vehicle sales. Weak- ening consumer affordability has been a negative for the market during Consumer sentiment is waning. Consumer attitudes have deteriorated the past 18 months, so the likelihood of lower rates is a welcome sign. somewhat over the past few months. And although overall levels are still strong, there are plenty of things for consumers to be concerned about. Strong labor market. The county unemployment rate was just 4.7% in Trade policy, the impeachment proceedings, and the 2020 presiden- August of 2019, and total employment in the county has grown steadily. tial election are just a few things weighing on consumers’ minds. GDP There are some heightened concerns about the economic outlook, but a growth is positive and employment rates are low, but concerns about the healthy labor market is a definite plus for new vehicle sales. future can be a deterrent for making major financial purchases, such as a new vehicle.

Annual Trend in County Market Market Summary 600,000 YTD '18 YTD '19* % Chg. Mkt. Share 500,000 thru Sept. thru Sept. '18 to '19 2019* 533417 548140 523308 506148 400,000 472889 485250 TOTAL 379,715 362,604 -4.5% 431676 Car 189,117 170,005 -10.1% 46.9% 300,000 Light Truck 190,598 192,599 1.0% 53.1% 200,000 Domestic 85,605 79,827 -6.7% 22.0% 100,000 European 76,991 75,787 -1.6% 20.9%

New light vehicle registrations 0 Japanese 190,017 180,986 -4.8% 49.9% 2013 2014 2015 2016 2017 2018 2019 Korean 27,102 26,004 -4.1% 7.2% Forecast Historical Data Source: IHS. Source: IHS.

The graph above shows annual new retail light vehicle registrations in the county from Domestics consist of vehicles sold by GM, Ford, FCA (excluding Alfa and FIAT), and 2013 thru 2018 and Auto Outlook’s projection for 2019. Tesla. *Figures for Sept. ‘19 were estimated by Auto Outlook.

21 GLANCDA • E-Newsletter Issue 6 - 2019 Covering Data thru September 2019 Los Angeles Auto Outlook BEST SELLING CARS IN COUNTY MARKET Honda Civic Accounts for 12.0% of LA County New Car Market

Share of Los Angeles County Passenger Car Market - Top 15 Selling Models (YTD 2019 thru August)

Honda Civic 12.0 Honda Accord 7.9 Toyota Camry 7.3 Tesla Model 3 6.7 Toyota Corolla 6.5 Toyota Prius 3.0 Mercedes C-Class 2.5 TOP SELLING PASSENGER CARS Nissan Sentra 2.4 Honda Civic Kia Forte 2.2 Honda Accord Lexus ES 1.9 Toyota Camry BMW 5-Series 1.9 Kia Optima 1.8 Ford Fusion 1.7 BMW 3-Series 1.7 Nissan Altima 1.5 0.0 2.0 4.0 6.0 8.0 10.0 12.0 14.0

Source: IHS.

MARKET TRACKER: COUNTY MARKET VERSUS U.S. ANALYSIS

Car Share in County is 46.9% vs. 28.6% in U.S. New Vehicle Sales in LA City

County Market U.S. Market New Vehicle Unit Sales in Los Angeles City Percent change in registrations -4.5% -3.8% YTD '19 thru Sept.* vs. YTD '18 2014 145,067 Passenger car market share 46.9% 28.6% YTD '19 thru Sept.* 2015 166,022 Domestic brand market share 22.0% 41.1% YTD '19 thru Sept.* 2016 166,880 Top 10 brands and market share

YTD '19 thru Sept.* Years First Toyota 17.0% Toyota 13.4% 2017 151,720 Second Honda 15.4% Ford 11.1% Third Chevrolet 5.6% Chevrolet 10.7% 2018 143,432 Fourth Mercedes 5.4% Honda 10.6% Fifth BMW 5.1% Nissan 6.0% YTD '19 Sept.* 100,914 Sixth Nissan 4.9% Jeep 5.8%

Seventh Ford 4.9% Subaru 4.8% 0 100,000 200,000 Eighth Lexus 4.7% Hyundai 3.9% New vehicle sales in LA City Ninth Kia 4.2% Kia 3.8% Tenth Tesla 3.8% Ram 3.7% The graph above shows the level of new vehicle sales in the city of Los Angeles from 2014 through 2018, and the first 9 months of 2019. The *September 2019 figures estimated by Auto Outlook Source: IHS data measures vehicles sold by dealerships located in the city of Los Angeles. Source: IHS. (*Sept. ‘19 figures estimated by Auto Outlook.)

E-Newsletter Issue 6 - 2019 • GLANCDA 22 Covering Data thru September 2019 Los Angeles Auto Outlook BRAND SCOREBOARD Brand Market Share Leaders in Primary Segments

Leading Car Brands Leading Light Truck Brands

Non Luxury: Honda, Toyota, and Kia Non Luxury: Toyota, Honda, and Chevrolet Luxury: Tesla, BMW, and Mercedes Luxury: Lexus, Mercedes, and BMW

Top 10 Non Luxury Car Brands in County Market Top 10 Non Luxury Truck Brands in County Market YTD 2019 thru September* YTD 2019 thru September*

Honda 32.6 Toyota 21.9 Toyota 26.3 Honda 12.8 Kia 7.9 Chevrolet 10.7 Nissan 6.9 Ford 9.1 Hyundai 4.5 Jeep 8.0 Chevrolet 4.4 Subaru 7.2 Ford 4.3 Nissan 6.6 Volkswagen 3.7 Kia 4.4 Dodge 3.0 Volkswagen 4.0 Mazda 2.4 Hyundai 3.7 0.0 10.0 20.0 30.0 40.0 0.0 5.0 10.0 15.0 20.0 25.0 Share of non luxury car market (%) Share of non luxury light truck market (%)

Source: IHS . *Figures for September, 2019 were estimated.

Top 10 Luxury Car Brands in County Market Top 10 Luxury Light Truck Brands in County Market YTD 2019 thru September* YTD 2019 thru September*

Tesla 24.3 Lexus 22.0 BMW 20.7 Mercedes 16.0 Mercedes 20.5 BMW 14.3 Lexus 10.6 Audi 9.6 Audi 8.4 Land Rover 9.1 Infiniti 3.7 Volvo 4.4 Acura 2.4 Acura 4.4 Porsche 2.2 Infiniti 4.3 Alfa Romeo 1.5 Porsche 4.3 Other 1.3 Cadillac 3.4 0.0 5.0 10.0 15.0 20.0 25.0 30.0 0.0 5.0 10.0 15.0 20.0 25.0 Share of luxury car market (%) Share of luxury light truck market (%) Source: IHS . *Figures for September, 2019 were estimated.

23 GLANCDA • E-Newsletter Issue 6 - 2019 Covering Data thru September 2019 Los Angeles Auto Outlook

Los Angeles County New Retail Car and Light Truck Registrations Third Quarter* YTD thru September* Registrations Market Share (%) Registrations Market Share (%) 3Q '18 3Q '19 % change 3Q '18 3Q '19 Change YTD '18 YTD '19 % change YTD '18 YTD '19 Change TOTAL 129,547 125,934 -2.8 379,715 362,604 -4.5 Cars 63,205 58,248 -7.8 48.8 46.3 -2.5 189,117 170,005 -10.1 49.8 46.9 -2.9 Light Trucks 66,342 67,686 2.0 51.2 53.7 2.5 190,598 192,599 1.0 50.2 53.1 2.9 Domestic Brands 30,695 26,939 -12.2 23.7 21.4 -2.3 85,605 79,827 -6.7 22.5 22.0 -0.5 European Brands 24,686 26,986 9.3 19.1 21.4 2.3 76,991 75,787 -1.6 20.3 20.9 0.6 Japanese Brands 65,532 63,018 -3.8 50.6 50.0 -0.6 190,017 180,986 -4.8 50.0 49.9 -0.1 Korean Brands 8,634 8,991 4.1 6.7 7.1 0.4 27,102 26,004 -4.1 7.1 7.2 0.1 Acura 1,347 1,207 -10.4 1.0 1.0 0.0 3,732 3,634 -2.6 1.0 1.0 0.0 Alfa Romeo 610 449 -26.4 0.5 0.4 -0.1 1,830 1,369 -25.2 0.5 0.4 -0.1 Audi 3,833 3,386 -11.7 3.0 2.7 -0.3 10,548 9,631 -8.7 2.8 2.7 -0.1 BMW 5,750 6,654 15.7 4.4 5.3 0.9 18,663 18,657 0.0 4.9 5.1 0.2 Buick 430 404 -6.0 0.3 0.3 0.0 1,266 1,096 -13.4 0.3 0.3 0.0 Cadillac 895 718 -19.8 0.7 0.6 -0.1 2,526 2,125 -15.9 0.7 0.6 -0.1 Chevrolet 8,159 6,972 -14.5 6.3 5.5 -0.8 24,542 20,206 -17.7 6.5 5.6 -0.9 Chrysler 520 298 -42.7 0.4 0.2 -0.2 1,471 887 -39.7 0.4 0.2 -0.2 Dodge 1,799 1,752 -2.6 1.4 1.4 0.0 5,708 4,810 -15.7 1.5 1.3 -0.2 FIAT 316 133 -57.9 0.2 0.1 -0.1 734 393 -46.5 0.2 0.1 -0.1 Ford 6,753 5,830 -13.7 5.2 4.6 -0.6 19,717 17,598 -10.7 5.2 4.9 -0.3 Genesis 86 233 170.9 0.1 0.2 0.1 440 415 -5.7 0.1 0.1 0.0 GMC 1,141 988 -13.4 0.9 0.8 -0.1 3,497 2,770 -20.8 0.9 0.8 -0.1 Honda 18,112 19,274 6.4 14.0 15.3 1.3 54,783 55,726 1.7 14.4 15.4 1.0 Hyundai 3,998 3,670 -8.2 3.1 2.9 -0.2 11,499 10,437 -9.2 3.0 2.9 -0.1 Infiniti 1,630 1,339 -17.9 1.3 1.1 -0.2 4,916 4,089 -16.8 1.3 1.1 -0.2 Jaguar 340 295 -13.2 0.3 0.2 -0.1 1,194 1,192 -0.2 0.3 0.3 0.0 Jeep 4,175 3,628 -13.1 3.2 2.9 -0.3 11,509 11,009 -4.3 3.0 3.0 0.0 Kia 4,550 5,088 11.8 3.5 4.0 0.5 15,163 15,152 -0.1 4.0 4.2 0.2 Land Rover 1,574 1,654 5.1 1.2 1.3 0.1 4,610 5,042 9.4 1.2 1.4 0.2 Lexus 6,103 5,719 -6.3 4.7 4.5 -0.2 16,900 17,142 1.4 4.5 4.7 0.2 Lincoln 570 495 -13.2 0.4 0.4 0.0 1,542 1,347 -12.6 0.4 0.4 0.0 Maserati 221 160 -27.6 0.2 0.1 -0.1 691 449 -35.0 0.2 0.1 -0.1 Mazda 2,995 2,692 -10.1 2.3 2.1 -0.2 8,557 7,904 -7.6 2.3 2.2 -0.1 Mercedes 5,923 7,261 22.6 4.6 5.8 1.2 19,403 19,682 1.4 5.1 5.4 0.3 MINI 752 764 1.6 0.6 0.6 0.0 2,566 2,065 -19.5 0.7 0.6 -0.1 Mitsubishi 408 376 -7.8 0.3 0.3 0.0 1,203 963 -20.0 0.3 0.3 0.0 Nissan 7,197 6,318 -12.2 5.6 5.0 -0.6 21,118 17,739 -16.0 5.6 4.9 -0.7 Other 259 317 22.4 0.2 0.3 0.1 852 1,026 20.4 0.2 0.3 0.1 Porsche 984 1,360 38.2 0.8 1.1 0.3 3,276 3,489 6.5 0.9 1.0 0.1 Ram 1,470 1,427 -2.9 1.1 1.1 0.0 3,757 4,109 9.4 1.0 1.1 0.1 Subaru 4,425 4,192 -5.3 3.4 3.3 -0.1 12,306 12,206 -0.8 3.2 3.4 0.2 Tesla 4,767 4,410 -7.5 3.7 3.5 -0.2 10,036 13,827 37.8 2.6 3.8 1.2 Toyota 23,307 21,901 -6.0 18.0 17.4 -0.6 66,483 61,568 -7.4 17.5 17.0 -0.5 Volkswagen 3,158 3,520 11.5 2.4 2.8 0.4 9,742 9,911 1.7 2.6 2.7 0.1 Volvo 990 1,050 6.1 0.8 0.8 0.0 2,935 2,939 0.1 0.8 0.8 0.0 *September 2019 figures were estimated by Auto Outlook. Source:IHS.

Los Angeles Auto Outlook Published by: Los Angeles Auto Outlook is distributed free of Published for: Auto Outlook, Inc. charge to all members of Greater Los Angeles New Greater Los Angeles New Car Dealers Association PO Box 390 Car Dealers Association. The publication is spon- 714 W Olympic Boulevard, Suite 601 Exton, PA 19341 sored and supported by GLANCDA. Los Angeles Auto Los Angeles, CA 90015 Outlook is published and edited by Auto Outlook, Phone: 610-640-1233 Inc., an independent automotive market research Bob Smith, Executive Director Email: [email protected] firm. Opinions expressed in Los Angeles Auto Out- Phone: 213-748-0240 look are solely those of Auto Outlook, Inc., and are Web: www.glancda.org Copyright Auto Outlook, Inc., October 2019 not necessarily shared by GLANCDA.

E-Newsletter Issue 6 - 2019 • GLANCDA 24