Community Participation Action Plan Stewartry

Community Participation Action Plan – Stewartry

This section summarises the main actions we intend to promote Community Participation in Stewartry during 2016/17.

Participation in Stewartry

Action / How the action will be carried out / Lead Officer / Resources / Completion targets
April 2016 – March 2017 / Intended outcome / Measured by
To include Lead Officer recording numbers attending, gender, age(under25, 25 to 60, over 60) disability, ethnicity / Specific aims and key objectives (DGHP Business Plan)
Q1 / Q2 / Q3 / Q4
Actively Promote membership for Stewartry DMC / Work with Stewartry DMC members to promote and encourage new membership by attending local community events and use open door and web page / Margaret McKeand
Linda Nelson / Within existing resources / x / x / x / x / Increase membership to allow Stewartry DMC to continue to operate / Recruit at least 4 new tenants for the Stewartry DMC / Strategic Objective 4
Set up a Tenants and Residents Association in the Stewartry / Work with local housing staff to identify new interest in a Dalbeattie Tara
Promote through Federation Vehicle visit in September / Margaret McKeand
Neighbourhood Managers / Within existing resources / 03/17 / Increase interest in setting up a new Dalbeattie Tara
and
increase interest for a Tara in any other area of the Stewartry / Numbers showing an interest and any feedback from Federation Vehicle visit in September 2016
Set up at least one Tara in Stewartry / Strategic Objective 4
Reaching into the more rural areas of Stewartry
Fed vehicle / Use of the Federation vehicle –
TARA/Fed/DMC Members
estate walkabout & meeting local tenants – in more rural areas / Margaret
McKeand / Within existing resources / 09/16 / Working in partnership with Federation/DMCs/ to engage with tenants not having an opportunity to have much contact with DGHP
Aim to increase membership and provide information to assists with fuel poverty/Universal Credit / Meeting personally 8 – 12 tenants per village / Strategic Objective 1 & 4
Host a single event to engage with all Sheltered Housing tenants
across the region / Bring all DGHP sheltered housing residents together in one location to engage with each other over high tea / Margaret McKeand.
Gordon Williamson
Laney Gillespie / Within existing resources / 10/16 / Provide an opportunity for the more elderly/vulnerable of our communities to meet with each other and get an update on the Sheltered housing review / Meet 10 – 15 residents from each area and seek feedback on event / Strategic Objective 4
Review the ‘Interested tenants’ list for
Stewartry / Providing opportunities to local residents to discuss this strategy & other local issues, through focus groups or questionnaires / Margaret
McKeand / Within existing resources / 11/16 / To have a list whereby we can consult on local issues relating to Stewartry / Develop a list of 60 interested tenants and residents / Strategic Objective 4
DGHP Scrutiny Panel to scrutinise an identified part of DGHPs services / Scrutinise identified part of DGHPs service.
Look at recruiting and training new scrutiny panel members by advertising though open door / Debbie Smith and Housing Services Staff / Within existing resources / 10/16 / Scrutiny Panel to highlight any failings and good practice by way of report and suggested actions. / Report findings to Board and Head of Services and Board implementing any agreed proposals
Recruit at least 2 new tenant members for scrutiny / Strategic Objective 1 & 4
Host 4 area drop in events for tenants in more rural locations / Hosting a drop in event in Stewartry giving support to tenants on money management, benefits, energy efficiency fuel poverty, condensation and promoting Rent First / Margaret McKeand
Gordon Williamson
Lee Herron
Evie Coupland / Within existing resources / 12/16 / To provide DGHP tenants with support and help with money matters/benefits, and fuel saving information/Promoting Rent First / Numbers attending and numbers receiving help/follow up appointments on the day / Strategic Objective 4
host events in small rural locations across the region to get tenants involved / Hold a themed morning/afternoon event e.g. Brew and a Blether in a rural location of Stewartry / Community Participation team and
Members Housing Services team / Within existing resources / 09/16 / To engage with tenants in more rural areas. To encourage membership to Board, DMC - Taras / Recruit at least one new DMC member.
Look at engaging with 20 tenants in more rural locations. / Strategic
Objective
4
Stewartry DMC members to monitor Ground Maintenance works local to them / By individual members recording grass cutting, weed killing, shrubs maintenance in the area local to them. / Margaret McKeand / Within existing resources / 10/16 / DMC members to highlight that regular ground maintenance works are carried out as per contract. Highlighting any failings. / Report findings to Head of Services and DMC formal meetings highlighting issues to be raised with Contractor for service improvement / Strategic Objective 1 & 4
Carry out Patch Inspection in the Castle Douglas / By inviting local Tara members to carry out an inspection. Void standards, difficult to lets, Communal Areas, ground maintenance, guttering/rendering/paint work and new builds / Margaret McKeand Local Tara members / Within existing resources / 08/16 / To look at DGHPs void standards, communal areas and inspect ground maintenance, guttering/rendering/paint / Report findings to Heads of Service, DMC/Board / Strategic Objective 1 & 2

Consultation in Stewartry

Communication in Stewartry

Action / How the action will be carried out / Lead Officer / Resources / Completion targets
April 2016 – March 2017 / Intended outcome / Measured by
To include Lead Officer recording numbers attending, gender, age(under25, 25 to 60, over 60) disability, ethnicity / Specific aims and key objectives
Q1 / Q2 / Q3 / Q4
Promote in the open door on Stewartry DMC and interest in setting up a new Dalbeattie Tara / To have include articles on the work of Stewartry DMC and interest in setting up a new Dalbeattie Tara’ / Lee Herron/Evie Copeland / Within existing budget / 04/16 / 08/16 / 12/16 / To promote membership for DMC and enable all tenants and residents to see what is happening in their area. Through promotion gain interest for a new Dalbeattie Tara / Interest from tenants and residents – attendance at events / Strategic objective 4
To promote DMC and Tara and company events through Facebook/website / By placing DMC and TARA activities on Facebook and website as they happen / Lee Herron Evie Copeland / Within existing budget / * / * / * / * / To promote the work of DMC and Taras and enabling tenant to participate in events in their area. / Number of persons viewing the site and feedback
Increasing the interested tenants list by at least 10 / Strategic objective 4

Education in Stewartry

Action / How the action will be carried out / Lead Officer / Resources / Completion targets
April 2016 – March 2017 / Intended outcome / Measured by
To include Lead Officer recording numbers attending, gender, age(under25, 25 to 60, over 60) disability, ethnicity / Specific aims and key objectives
Q1 / Q2 / Q3 / Q4
To offer presentations to school leavers on housing and related issues / Letters sent to all secondary schools in Stewartry, offering presentation on how to get a home, maintaining a tenancy and respect in your community / Gordon Williamson / Within existing resources / 03/17 / To increase the awareness of young people on the challenges that awaits them when leaving home. / Feedback from young people / schools / Strategic objective 4
DMCS Joint Tour / Arrange educational tour for DMCs to Scottish Borders Housing Association / view stock /see projects / engage with their tenants to hear of their achievements / Margaret McKeand
Linda Nelson
Gordon Williamson / Within existing
resources / 07/16 / Increase awareness of what is happening in other areas.
Bring back any ideas that DGHP could develop. / Feedback from DMCs / Strategic objective 5
To offer tester IT sessions to tenants in Stewartry / Working with D & G Library Service set up a programme of basic IT sessions for interested tenants / Lee Herron
Margaret McKeand / Within existing resources / 03/17 / Provide tenants with skill to access online applications for universal credit / Numbers attending sessions / Strategic Objective 4
Offer opportunities for TARA & DMC Members to attend the TPAS Conference / Agree that a number of places are available for DMC and Federation / Margaret McKeand / Within Existing resources / 11/16 / To provide good networking opportunities and to learn what is happening on a national housing level in Scotland / Attendance by 4 members of the Federation/
TARAs & 8 DMC members / Strategic Objective 5
Offer opportunities to DMC TARA members to attend the International Union of Tenants Congress / Agree that a number of places are available for DMC and Federation / Margaret McKeand / Within Existing resources / 10/16 / To provide good networking opportunities and learn what is happening on and international level / Attendance by 2 DMC and 2 TARA members / Strategic Objective 5
Develop a youth panel / By working with Summerhill Youth Base Group develop/ trial a youth panel with a view to roll out throughout the region. Run sessions with a housing theme for young people/ feed into the Youth Project Committee on housing issues. / Margaret McKeand
Gordon Williamson / Within Existing resources / 01/17 / To provide DGHP a forum for consultation with young tenants on housing and community issues. / Numbers of youths attending sessions and housing issues consulted on. / Strategic Objective 4

Diversity in Stewartry

Action / How the action will be carried out / Lead Officer / Resources / Completion targets
April 2016 – March 2016 / Intended outcome / Measured by
To include Lead Officer recording numbers attending, gender, age(under25, 25 to 60, over 60) disability, ethnicity / Specific aims and key objectives
Q1 / Q2 / Q3 / Q4
Stewartry DMC to engage with under-represented group in their area / Stewartry DMC engage persons with dementia / Margaret Mckeand Linda Nelson
Gordon Williamson / Within existing resources / 08/16 / Identify issues that can help DGHP understand when dealing with tenants with dementia. / Numbers attending and feedback / Strategic Objective 1 & 4
Engage with Refugee Families / By working with families to help them settle into the local community / Margaret McKeand Housing Services Staff / Within existing budget / Identify issues that DGHP can learn from the settling in process / Feedback from families / Strategic Objective 1 & 4

Training in Stewartry