400 Newport Avenue 978-870-8577

NEHA PATEL

Rumford, RI 02916

EDUCATION

Northeastern University – Boston, MA August 2010- August 2014

Bachelor of Science, Health Management

Minor in Psychology

Seton Hall University

Masters in Healthcare Administration March 2015-

EXPERIENCE

PACE Organization of RI – Providence, RI April 2012 – Present

Enrollment/Admissions Coordinator

· Work with inter-disciplinary team (IDT) members to develop care plans

· Receive referrals on regular daily basis, screen for frail elderly participants

· Communicates enrollment criteria for referral sources

· Completes tour, intake assessments in home and complete Medicaid application process.

· Prepare, process and maintain new and existing member enrollments and or disenrollment’s

· Attend monthly Department of Human Services meeting regarding Medicaid/Medicare applications

· Building relationships with community members and provide appropriate marketing materials

· Develop and implements marketing plans

· Request Medical Records

· Enter assessments into EMR

· Represented the PACE Organization of Rhode Island at the National PACE Conference in Miami, Florida

· Develop and maintain tracking systems for Medicaid applications, enrollment status, referrals, and outreach activities

· Prepares board report and other yearly reports

· Member of Intake Review Team responsible for evaluation for potential PACE participants

· Member of multiple strategic planning committees

· Knowledge of CMS Regulations, Case Management, HIPAA, Long Term Care, Alzheimer’s Disease, Managed Care, Medicare and Medicaid

· Supervisory Experience

Excellent Coffee – Pawtucket, RI March 2011 – October 2011

Receptionist

· Collected weekly inventory data from warehouse managers and entered data into Microsoft Excel for further analysis.

· Processed billings, received payments, and issued receipts.

· Excelled in a role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

Dr. Leah F. Adams – Barrington, RI October 2007 – April 2008

Receptionist

· Performed general administrative office assignments, scheduling appointments for patient visits, documenting clinical notes, filing and maintaining health information records.

· Complied and prepared reports and documents accurately, scheduled meetings and work assignments to meet deadlines, answering telephones, taking messages, ordering, receiving and maintaining office supplies.

Volunteer Experience

Evergreen House Health center – collect measure/record basic patient data, such as vital signs, holding/position patients, assist with dressing & hygiene

Skills

Medical Terminology, Microsoft Word, Excel, PowerPoint, QuickBooks, EMR, Great Plains, Outlook and Data Entry

Certifications

CPR Certified and Certified Nursing Assistant

Languages

Hindi, Gujarati and English